Telus

Telus Outage Report in Stoney Creek, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stoney Creek, Ontario 02/04/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShashersLife Shannon Mischuk (@ShashersLife) reported

    I’ve told 3 @TELUS employees, after dealing with my internet issue, that I need to move 5 numbers from @virginmobileusa (Canada) to Telus, each time they say that’s not my department and hang up rather than transfer me to someone who will help. Who else can I use in BC? Shaw?

  • whyisntthisthat Stev (@whyisntthisthat) reported

    @TELUS @TELUSBusiness Re: the saga where Telus/ADT security has been charging me for six months, but not monitoring my system, an install tech was supposed to come by this AM, but apparently called in sick. No call to notify me. Came into work on my day off. Thanks for the continued great service.

  • wolfe69err Mr. Abdul Kaskas♊️ (@wolfe69err) reported

    @TELUSsupport , @Telus Why is it when i am driving home from @MaximMedical in #Windsor , #Ontario on the phone my #phonecall drops twice? You guys need to fix your network. If you don't fix this, YOU are about to lose me as a customer.

  • JamesKe11581715 James **** (@JamesKe11581715) reported

    @TELUS Woke garbage from a company with executives who have 10 million dollar condos on "stolen land" And the museum you are promoting discriminated and violated human rights with vax passes.

  • ShaneAfroushe Shane Afroushe (@ShaneAfroushe) reported

    @TELUSsupport Need help my email got changed for my telus account but i’ve never changed it. I think i got hacked and i still have to pay some bills on my telus account

  • LindsB84 Lindsay (@LindsB84) reported

    @RuthKapelus @TELUSsupport Oof. I haven’t had to interact with them too much last few years but they weren’t too bad- my least fav thing about telus is the repetitive calls throughout the year to tell me about “deals” I qualify for. But generally I think quality of service support is declining everywhere

  • AllLeafsAllDay All Leafs All Day (@AllLeafsAllDay) reported

    @TELUSsupport Your Telus store told me they don't know if they sell Public Mobile sim cards. Didn't bother checking. I'm quite positive they do have them. Piss poor service, especially when the Koodo booth is closed early due to an "incident".

  • ThatGuyNovaTV NOVA ||🍁|| The Falic Empire (@ThatGuyNovaTV) reported

    That is 100% NOT how #Telus sells it. The guy at the store TWICE told me it would be a NEW phone. And if they can't replace it with the same phone, it'll be the next model up. That's my issue, because I knew without a doubt as soon as I got the phone, it was refurbished. (2/5)

  • DouglasPollitt Doug Pollitt (@DouglasPollitt) reported

    @ElCanaco @TELUS @CPLsoccer Fair enough, but not sure you're in a great position to complain about a service you don't pay for. It's not as though they owe you social media outtakes.

  • marialoi maria loi (@marialoi) reported

    @HChristie2104 @thefrankjang Howdy Holly i got disturbed by Telus call centre in India, at early 7ish and still my long distance to my sister-in-law is not fixed! What a shame! Telus should use our kids in Vancouver to do the job! Our kids can ask our php for help! More jobs created too!