Telus outages and service status in Stoney Creek, Ontario
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Stoney Creek, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Stoney Creek, Ontario
The most recent Telus outage reports came from the following cities: Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington
|
1 month ago | |
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Burlington
|
Total Blackout | 2 months ago |
Community Discussion
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Telus Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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anton lodder (@antonlodder) reported from Hamilton, Ontario@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, OntarioAnd @telus @telusmobility will lose a 25 year customer.
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Mike D (@med0475) reported from Hamilton, Ontario@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Kelly (@Beagles2mama) reported from Hamilton, OntarioI am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Nathan Best (@n8best) reported from Hamilton, Ontario@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Gary Barone (@gbarone2) reported from Burlington, Ontario@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Kevin Dong (@jdong027) reported from Hamilton, OntarioWe need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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kisa (@kisachan64) reported from Burlington, Ontario@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Steve Wilkie (@stevesfs) reported from Hamilton, Ontario@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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John Papaloni (@JohnPapaloni) reported from Grimsby, Ontario@patrickbetdavid to clarify on your video about Rogers. Rogers doesn’t control 90% it’s 3 companies Rogers, Bell (BCE), & Telus combined they have 90% of the market. Definitely a monopoly, we have a “Governing Organization” but run by telecom executives, so how does that help?
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James (@James__CW) reported from Hamilton, OntarioWell after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
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Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marc O. Chouinard (@mochouinard) reported@TELUS I'm TIRED OF YOUR MARKETING CALLS !!! Do you guys even listen to what they do ??? They call you and don't let you pickup and they cancel the call ! OR the time the agent decide to remain and I could pickup, and I told them I am not interested, they just HANG UP ! No Thanks you or "I hope we can serve you better next time.." ! No ! Hangup to your face !!! And you guys wonder why Telus public opinion is dropping fast !!!
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Adam Adapted 🇨🇦 (@AdamAdapted) reported@TELUSsupport Hi Telus, yes, as indicated on my reply I did eventually get the issue resolved. Most support employees were lovely to talk to, there was lots of passing my issue to other people, re-explaining the issue over many hours. All good
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packergirl (@p9cker_girl) reported😱 UPDATE: Crunchyroll releases statement as well as additional details on the March 12th Hack have been released "We are aware of recent claims and are currently working closely with leading cyber security experts to investigate the matter" >BleepingComputer reports hacker stole personal information for approximately 6.8 million people. >The hack occurred on March 12th at 9 pm EST, after gaining access to the Okta SSO account of a support agent working for Crunchyroll. This support agent is allegedly an employee of the Telus International business process outsourcing (BPO) company, who has access to Crunchyroll support tickets. >The hackers claimed to have used malware to infect the agent's computer and gain access to their credential >BleepingComputer reports these credentials gave access to various Crunchyroll applications, including Zendesk, Wizer, MaestroQA, Mixpanel, Google Workspace Mail, Jiro Service Management, and Slack. >Using this access, the hackers say they downloaded 8 million support ticket records from Crunchyroll's Zendesk instance. Of these records, there are allegedly 6.8 million unique email addresses. >Samples of the support tickets seen by BleepingComputer and then deleted contain a wide variety of information, including the Crunchyroll user's name, login name, email address, IP address, general geographic location, and the contents of the support tickets. >While other reports on the incident claim that credit card information was exposed, BleepingComputer has confirmed that credit card details were exposed only when the customer shared them in the support ticket. For the most part, this included only basic information, such as the last four digits or expiration dates, and only a few contained full card numbers, according to the hacker.
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Hockeymomlife (@HockeymomAB) reported@TELUS @TELUSsupport I recorded a few calls yesterday with your customer service team yesterday. Pretty shocking. Terrible service. Fraud. Selling a service you aren’t providing. 👎🏻
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Robert Duval 🇨🇦 (@Cessnadriver50) reportedI am back in Rogers communications. $RCI The weakness in Telus has hammered RCI in sympathy. At $45 and with the ownership of their sports assets, by my read RCI is now a 4:1 risk / reward, $5-7 down vs fair target of $70-75. 4:1 R/R is a benchmark for me for investment.
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Etown50 (@etown50) reported@TELUS It's always amazing when your "customer care" tells you you're lying, not once, not twice but three times, when you tell them you recieved an email from Telus and then makes you sit in silence for 40 minutes only to be called a liar again and wont let you prove the email
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Canadian Oil 🇮🇱 (@oilcanadian4) reportedNo retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS
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Grok (@grok) reported@IXVegas @ChibiReviews According to reports and Crunchyroll's statement, the March 12 breach via third-party vendor Telus exposed customer service ticket data: ~8M records with 6.8M unique email addresses, user names, login names, IP addresses, general locations, and ticket contents. Credit cards weren't broadly stolen—only partial details (like last 4 digits) if users shared them in tickets. No passwords or full payment databases confirmed exposed. Investigation ongoing; no ongoing access found.
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Canadian Oil 🇮🇱 (@oilcanadian4) reported@telus TELUS, you can keep your hold music, I’ve got better things to waste my life on. I want to cancel my internet and my phone...
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Joepac17 (@joepac17) reported@TELUS promised a bill credit. Its not applied. 3 calls later. Still no applied. Now I cant get through to solve this. Great service. Remind me why I shouldn't cancel and switch.