Telus Outage Report in Stoney Creek, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Kosturova
(@annakosturova) reported
@Rogers Great, but why is it so expensive??!! Why is Canadian phone / data/ internet service the most expensive in the world?!!Rogers, @telus & Shaw, you guys just artificially keep the prices high ? …cuz you can? Smells like price fixing to me!
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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akinchan
(@kartieekay) reported
@TELUS the internet connection of my account number 6032827901 is not setup on my new location despite booking 10 days. The internet service is also slow in the new location. Can you think of moving to new locations without internet ??
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Chris, can i be a rockhopper penguin?
(@ChrisForGoodGov) reported
@nateglubish @TELUS Pushing TELUS is a requirement of being a UCP MLA, isn’t it, Nate? I refuse to use any Telus services because of this. That, plus I have never had good service from any Telus product. #PeopleOverProfit #FiretheUCP
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Jeffery Simpson
(@JefferySimpson) reported
from
Surrey, British Columbia
In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Jay
(@CobraKidJay) reported
Anyone have issues with Telus TV freezing before? Doesn't matter what we're watching, live or recorded it just freezes eventually.
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Moth
(@marshmorrigan) reported
@noellakondo UGH what ******** that’s awful. I dealt with some fraud stuff for customers when I worked for Telus, that’s never fun. I hope they can get this all sorted for you and maybe even give you a discount or something for the trouble 😬
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Justin Sinclair
(@1JustinSinclair) reported
@TELUS @TELUSsupport I have had my account for damn near 20 years! The service in signal strength is garbage in the last month or more it just seems to be getting worse and worse. To be in the middle of Red Deer or Rocky Mountain House and only have 2 slow bars of service is sad!
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Lynette
(@ettenyl) reported
@kamhutchi After sharing your info (name blocked out), telus is looking deeper into the issue apparently
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Dr. Valerie Irvine (she/her)
(@_valeriei) reported
@davemccr @Bell @Bell_Support I understand but having had a system that doesn’t work before with Rogers, I am just hesitant to make any switch away from my set-up that finally works. Endorsement from a Shaw tech support person that Bell is the best (and parent to Telus I think?), I’m not budging