Telus

Telus Outage Report in Stoney Creek, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stoney Creek, Ontario 01/06/2026 16:10

January 06: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • amycpenrose ᴀᴍʏ ➐ (@amycpenrose) reported

    @TELUSsupport I have been charged for something I certainly didn’t spend and the Telus website is saying ‘We are unable to retrieve your info at the moment’ when I go to usage!!! Help it cancelled my 40 plan because my account went under 40 dollars for no reason!!

  • notabunchofcats Please Do Not Get Mad At Me Online (@notabunchofcats) reported

    @theninjagreg yeah I got piktv (telus streaming TV In bc) and already had 3 blacked out games in the month stove I've had it and I'm like why should I pay for this I might just go back to online streams it's so stupid

  • kelseyccroft Kelsey Croft (@kelseyccroft) reported

    I’m having a real problem with @TELUS calling me repeatedly to offer “deals.” They’ve called me at least 4 times today alone. Is this something anyone else is dealing with?

  • skypierce_ Sky Pierce 💎 (@skypierce_) reported

    I'm so frustrated with @TELUS been dealing with non stop BS since I moved into my new place. 😡I have been trying to upload a 6 min video to OF for over an hour and nothing my internet speeds are garbage when I'm paying for super fast.. like I just need this all to work 😓

  • MikmakiNews Mi'kma'ki News (@MikmakiNews) reported

    God damn Telus. Charged me a payment and I've cancelled them already because my system was not working properly. So what they do? Send me to collections agency. I called them today and asked why a agent is trying to contact me and they said oh we are working together. You owe

  • epiclula julia (@epiclula) reported

    forgot I have my Harry Styles cardboard cut out I'm-- no wonder this telus guy laughed when he came in I was like sir-

  • osiris2225 James Osiris (@osiris2225) reported

    @skypierce_ @TELUS As a Canadian myself. Get TMobile full service plan from usa and use it in Canada and works perfectly and way cheaper with better speeds. Telus sucks. Have to use Rogers or bell but there more expensive

  • calereliya Calereliya (@calereliya) reported

    @SlurpeeNinja1 Mood. We would have changed ages ago but we live in a culdesac and Telus hasn't bothered to lay anything down into it, and (at least last we checked) would refuse to do so unless we paid for it. lolnope.

  • blueskycabo Jim Korchinski (@blueskycabo) reported

    @CoconutKevy @ctvedmonton no cell service at coutts border - lack of research by the reporter - CBSA does not allow cell service 3km from the border - telus and rogers have to bring their service back from this area

  • JayleneLyons13 Jaylene Lyons (@JayleneLyons13) reported

    @TELUS 2 years ago I had to switch to Shaw for better speed internet after being a Telus customer for over 25 years. Please replace the copper in my neighborhood so I can come back. Heritage area in Lethbridge Alberta.