Telus

Telus Outage Report in Stoney Creek, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stoney Creek, Ontario 01/18/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • catsRbetter81 catsRbetter (@catsRbetter81) reported

    @EliseLaurenne I won’t ask but I can commiserate.. had a Telus agent once say “oh yeah, this plan is terrible” when i called to change it. Also.. **** data plans in Canada

  • RobSwystun Rob Swystun (@RobSwystun) reported

    @ziyatong @ARCCollective @TELUS Almost fell for a text scam from "International Package Service" recently.

  • mikewestel Mike West (@mikewestel) reported

    @TimoVainionpaa I don’t totally buy that theory, those caps seem to be reasonable for a cable network (unlike Canada where UBB has always been part of the financial model). What’s worse is Bell and Telus getting public funds for FTTH and then having 50/10M (“unlimited”) plans.

  • BrodieFriesen35 Left AirPod (@BrodieFriesen35) reported

    An antenna to fix the issue. Unless you severely change the customer service and give us what we need, there is no way I will stay with Telus. If need be we WILL do everything in our power to influence our neighbours to switch to Starlink, and forget this **** fire @telussupport

  • PolishedOpinion Ms. Polished Opinion (@PolishedOpinion) reported

    @TELUS are y’all just not answering calls right now? I can’t even get it to ring when I call you! My phone is fine it’s calling others no problem!

  • camusorbust talking points (@camusorbust) reported

    @jkenney @jasonluan88 Is this like your idiot Telus Babylon app?

  • laicanthrope_ baddest bitch of breakdowns// alpha (@laicanthrope_) reported

    GEEZZ THIS WIFI SUCKS! We already paid for an upgrade and now this?! Oh come on telus -_-

  • ArtieMakris Artie Makris (@ArtieMakris) reported from South Dundas, Ontario

    New phone new sim , SIM doesn’t connect , Call call support , how do I get this fixed @TELUSsupport @TELUS

  • kcorr54 Kathryn Orr (@kcorr54) reported

    Does anyone at @telus watch their horrible commercials? First it was their music service that sang ... I think you're f*ing beautiful over video of a little girl. Now there's a torture movie & a guy begs to know what was done to him, while scratchy music plays. Really awful.

  • Mahsa_Kia Mahsa Kia (@Mahsa_Kia) reported

    @MarksGonePublic I agree! @TELUSsupport was super quick in replying to me because COV said it was theirs to deal with. And I drove by it and it has been already fixed by the Telus crew. I was very amazed by the turn-around. Thanks to Telus Support and their construction crew!