Telus

Telus Outage Report in Stoney Creek, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stoney Creek, Ontario 08/30/2025 21:05

August 30: Problems at Telus

Telus is having issues since 08:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jkparker J. Karen Parker (@jkparker) reported

    @TekSavvyCSR I’m on hold with Teksavvy phone support right now. I think they’re putting in a ticket with Telus to find out more.

  • 34Poirier Charles Poirier (@34Poirier) reported

    @TELUSsupport Ive been having a recent issue trying to log into my Telus account.Haven’t lost access to TV but certain add in channels I had are no longer there.Tried to log into my Optiktv app and I keep getting an incorrect password prompt. Ive been trying to reset via email1/2

  • BlackStangBC Stan Querin (@BlackStangBC) reported

    @Nimbleson @TELUS I was born in canada and of of english descent so my family came from england at some point and i have never asked the gov't for a dime yet i could use the help but being english,irish,french & german i am stubborn and refuse to ask for help

  • HLeafriver 🦇ꑛꋫꐟ꒒🪓 (@HLeafriver) reported

    @cedarsageskoden Oh it’s ok, you don’t have to do that. I wouldn’t want to have some issue come up with your account if I login, Telus cracks down on that **** hard. I love and appreciate that you would do that for me though🥺

  • KylePolanski KylePolanski (@KylePolanski) reported

    @willob02 @GlobalEdmonton Yup. Same problem. I find switching to wifi calling helps as we are no longer requiring the @TELUS tower. But still. It’s awful that this is a problem in 2022 in a major city.

  • tryoung Mind over Matter (@tryoung) reported

    @OpenMediaOrg The @CRTCeng is incapable of producing good/positive outcomes for consumers. However Bell, Rogers and Telus benefit immensely from the CRTC's bad policies, decisions and rulings. That's why the #CRTCMustGo

  • mamathursday Michelle (@mamathursday) reported

    @GlobalEdmonton @ChrisAChacon I’m also with Telus and in order to not have dropped calls, I have to use wifi calling and it still can be bad.

  • Calculator60 Ronald Beer 🍷🇨🇦 (@Calculator60) reported

    @ryck_nancy Trudeau was going to lower our cell phone bills. The latest for Telus is to charge the customer for placing his/her costs on a credit card.

  • DesiSpin Hassan Saeed (@DesiSpin) reported

    GARBAGE @TELUS

  • Mc_4life_ Lamb since 1993 🦋🦋🦋 (@Mc_4life_) reported

    @telusmobility Hi, is this a legitimate number for a Koodo/Telus win back team? I'm a former customer looking to come back and I talked to someone from this number and just want to make sure they aren't a scammer - 1-866-264-2964