Telus Outage Report in Stoney Creek, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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J. Karen Parker
(@jkparker) reported
@TELUS I’m actually on Teksavvy DSL and it worked this morning. The Telus outage map last night didn’t cover my address but I’m guessing it extended a bit further than indicated.
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LeanneScott
(@LeScott45) reported
@TELUS trying to reach your 24/7 support line but you are closed right now. Do you only offer support 23:7 or 22/7?
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Nick
(@cdnstudent) reported
@TELUSsupport Yay Telus <3 I had the absolute nicest tech/installer, is there a way to give proper kudos since this was an extra/support appointment I'm not sure I will get a survey? :)
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Steven
(@faria_wong) reported
@TELUSsupport The ADT app IS NOT WORKING. Telus is not providing me with answers. Spent 3 hours on the phone and all I get is that they will look into it. Come on - THE APP IS NOT WORKING? What’s the issue and when will it be fixed. I am appalled at the poor service from Telus.
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TELUS
(@TELUS) reported
@jkparker Hi J. Karen, are you still experiencing issues with your TELUS home internet service?
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atJamaica
(@atjamaica) reported
@VirginPlus got 50gb 50$ come back offer . A month later still trying to complete comeback process. Got promo code, got billed. Paid bill. Verified ID - email, phone,store. Called 3 support numbers. Returned SIM card. Use service= no. Staying with @TELUS =yes. Love simple.
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La Che! 🌙☀️👽🚀
(@La_Cheziita) reported
Today I had a bad experience with a representative from @TELUS This person had a non professional behaviour, and I think do not represent the company’s values or mission. He did some nonsense comments and crossed the line asking personal questions not related with my issue.
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LeanneScott
(@LeScott45) reported
@TELUS trying to reach your 24/7 support line but apparently you are closed. Is your service just 23/7 or 22/7?
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Damian
(@DamiannnLong) reported
@TELUSsupport I can long into Telus online but my mobile app says it’s wrong and that it will lock after 5 attempts. Any help?
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Carly
(@carlyswimmom) reported
@theswiftone13 @TELUS Never trust Telus