Telus

Telus Outage Report in Stoney Creek, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stoney Creek, Ontario 01/27/2026 16:35

January 27: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sandragov Sandra Govender (@sandragov) reported

    @CBCNews Surely this fee has always been imbedded in their service contracts. It’s ludicrous to suggest Telus can’t cover that cost.

  • TheTimesofJJ JJ (@TheTimesofJJ) reported

    Bruh. Telus new sales tactic is adding telus tv to a contracr for free for the first month. In the first month you can cancel. We all know how that works

  • rlptbob Bob Andrighetti (@rlptbob) reported

    @TELUS Stupid!

  • BGauntAssociate Breton Gaunt (@BGauntAssociate) reported

    @SteveI26827992 @BNNBloomberg @TELUS Do you have any data to support this Steve?

  • melissar78 Maer🇨🇦🌻 (@melissar78) reported

    @globalnews Can we charge telus a service fee for going paperless?

  • greggsymonds gregg symonds (@greggsymonds) reported

    @globalnews WTF ..is Telus a lemonade stand open from noon to 5pm ..with cardboard furniture on the side of the road. must be.. I won't name the large company suddenly in Aug. wanted their monthly chg. 2 weeks early You will wait & U will not be turning anything off.. They waited.

  • mbazyl Martin Bazyl (@mbazyl) reported

    @RogersHelps So you never read my tweet then did you, as i clearly stated that i continue having these problems, and im answering you only because im tethering from a @TELUS phone

  • BCBoisvert Brian (@BCBoisvert) reported

    @JasJohalBC My response will be to pull out the check book, stamps and envelope and support my mail carrier with payment by check. It will cost less then the CC fee and support jobs. And cost Telus man hours to process payments. #paybycheck should start a movement against Telus

  • jefflarsen80 Jeff Larsen (@jefflarsen80) reported

    @BNNBloomberg @telus Will no longer have me as a customer if this goes through

  • jfmezei Jean-François Mezei (@jfmezei) reported

    “At around 6:00AM EDT, our Chief Technology and Information Officer reached out to his counterparts at Bell and TELUS, advising them of the issue and also to watch-out for possible cyber-attacks” Employee does software update. Network goes down within minutes. Why suspect attack?