Telus

Telus Outage Report in Stoney Creek, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stoney Creek, Ontario 01/03/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • JohnPapaloni John Papaloni (@JohnPapaloni) reported from Grimsby, Ontario

    @patrickbetdavid to clarify on your video about Rogers. Rogers doesn’t control 90% it’s 3 companies Rogers, Bell (BCE), & Telus combined they have 90% of the market. Definitely a monopoly, we have a “Governing Organization” but run by telecom executives, so how does that help?

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • milkmanleeroy Mike (@milkmanleeroy) reported

    @strategyrick @steeletalk That’s fair. I have no services with Rogers or Shaw. I’m with Telus for Internet and cell phones. I’ve always thought they had amazing customer care over the years. And while, yes, Telus also outsourced a lot of reps across the world, I’ve had some amazing service from them.

  • EdlundEric Eric Edlund (@EdlundEric) reported

    If you look at the numbers Canada wide, the acquisition of Shaw Communications would increase Rogers customer base by about 18%. It would put them about 2M customers above Telus and Bell.

  • SurlyCripple Derek ⁱˢ ʳᵉˡᵃᵗⁱᵛᵉˡʸ ᵒᵏ 😷♿️ (@SurlyCripple) reported

    Top customer service from @TELUSsupport. Rarely have had issues with my services. Do recommend. @TELUS

  • Uncle_B_T Uncle (@Uncle_B_T) reported

    @TELUS @TELUS you can keep trying to flag my account, but ive proven im real and not a bot to twitter enough times, you will fail

  • JonJennings Jon Jennings (@JonJennings) reported

    @stickers66 @ShawInfo Funny! This is when I usually boast about my flawless Telus setup... except it went down yesterday. No ability to short-cut the script, had to factory reset the modem twice before they'd check with provisioning dept and discover they'd forgotten there was an account on the line

  • cmac8269 CMAC 🇨🇦 (@cmac8269) reported

    @Mintmobile @VancityReynolds Bro, bring that service up here where it belongs, we need better choices than Bell/Rogers/Telus

  • BakedGoodsYYC Baked Goods (@BakedGoodsYYC) reported

    @dzonershow @BrettCl52830843 @parismarx I worked for Telus for 8 years. Please let me disabuse you of the notion that the CRTC are the ones dictating terms. It's almost never the case. The big 4 have been calling the shots for decades.

  • jimbugg ★ Jim Bugg ★ (@jimbugg) reported

    @TELUS ... I'm literally sick + tired of such poor quality #OptikTV. Trust me, I've done all your recommended "tricks" + it's pretty near impossible to watch a show without constantly dropping signal. I'm direct into the modem and not wireless, either. Time to start shopping.

  • shockelement Shockelement (@shockelement) reported

    Telus internet is the worst and sadly I am stuck with it living in a rural area.

  • bands_and_shits kelso🥴 (@bands_and_shits) reported

    ******* Telus called me, I answered saying hello to which never got an answer back which made me laugh and say “Wow you call and don’t answer.” They ******* hung up