Telus Outage Report in Stoney Creek, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Stoney Creek, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Stoney Creek, Ontario
The most recent Telus outage reports came from the following cities: Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington |
Total Blackout | |
| Burlington |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Burlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Stoney Creek, Ontario
Latest outage, problems and issue reports in Stoney Creek and nearby locations:
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Ali
(@JulieYAli) reported
@kootscrutinizer @Shawhelp @TELUS I'm not sure if this counts as "eligible" problems since their contract specifies that they can go up to 300. However, in my opinion this does count as poor service since the expectation is that service will be consistent and reliable during work hours at home. Why else get it?
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Joel Olandesca
(@JoelOlandesca) reported
Hey @TELUS why are your sports feeds always 10 seconds behind. Is this because Pik TV a discount service?
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Ben
(@Ben_in_yeg) reported
@Russhil96 I found it on Telus. Good thing I didn't cancel cable in order to save money when I got my IPTV service! Haha
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Zombie
(@ZombieZMB) reported
@GamersNexus Here in Canada we only really have 3 maybe 4 options if we are lucky. And the big 3 (Telus, Rogers, Bell) all keep their prices the same as each other. Right now I am with Telus with 150 up/down and we started paying $100/month and we are now up to $120 now and we still have 1/?
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Every Dollar Counts 🇨🇦
(@EDC_Finance) reported
@ellenroseman Oligopolies tend to have poor customer service. Rogers, Telus and Bell Canadian Banks You would think one of them would decide to have good customer service so they could gain more customers. 🙄
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SM
(@SM54319992) reported
@jkenney @EdmontonOilers I am almost ready to cancel my Telus because they support the NHL games @telus
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kp
(@kkpeila) reported
@TELUSsupport Telus hub does not work. My internet is HORRIBLE. I have spent hours on with tech support. You set up a tech to come out person didn’t confirm. Now I have to wait another week.
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Danielle (she/her)
(@DanielleASigne) reported
@michellesplant @Tim_Ell @TELUS Then, sit down, Michelle. Explain or delete your tweets. No need to be that nasty.
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JB McHockey
(@JackieBee_16) reported
@RussTWallace Telus and I’ve had zero issues
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The Collective Deck
(@CollectiveDeck) reported
@TELUS @TELUSsupport Escalated recurring 2 yr issue of telus home services to support & senior mgmt via countless documented emails w/ NO response for 6+ mths. Currently into hr 2 w/ tech support (AGAIN); still no working services, but we're consistently charged for extra usage?