Telus

Telus Outage Report in Stoney Creek, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stoney Creek, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stoney Creek and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stoney Creek, Ontario 02/12/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EverettMartin Everett Martin (@EverettMartin) reported

    @pkcanada1 @SaskTel I can tell you from my news service and social media sentiment analyses that anger at telecoms is worse than average currently following Rogers outages, Bell Canada corporate culture problems, Rogers/Shaw merger, and Telus labour issues.

  • bluebaybreeze summatimes (@bluebaybreeze) reported

    @CyKoore Liars. No doctor anywhere is only getting $20 a month for unlimited virtual appts for you + all dependents. YDO is full of ****. This isn’t even remotely possible or financially feasible. This is just as stupid as the failed Telus health app + undermines our healthcare.

  • darkdragon8888 Troy T (@darkdragon8888) reported

    @TELUSsupport Hi @TELUSsupport again. Had one call with the agent but since then things have taken a turn for the worse. The package was never delivered, then sent back to Telus, and no reply from the Telus agent after a voice mail was left. Could use some help here!

  • LLSaunier Lynda-Lee Saunier (@LLSaunier) reported

    @TELUSsupport All Telus does is refer you from one twitter link to another. No one resolves issues. What happened to customer service? How does anyone trust this company that provides ZERO service????

  • jimmykahn Scott Edwards (@jimmykahn) reported

    @TELUSsupport Hey there! I've noticed that, after switching to Telus from Sasktel, my voice calls cut out every 5-10 seconds. It's about 1 second of silence then voice contact resumes. Resembles a normal call when the other party has a "call waiting" notification.

  • highlanderafc Highlanderafc (@highlanderafc) reported

    @RealCdnSS hey when are you and @TELUS going to fix the bubbles of trying to use my iphone 13 in your stores? #terrible5g service in London Ontario 😡😡😡

  • 604Krista Krista🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈(she/her) (@604Krista) reported

    Hi @TELUS, we got internet service less than a month ago. We are very happy with it. However, I’ve had 2 promotion calls in the last 10 days. Why is this? Especially after the first call when I said no thanks…would be awesome if they’d stop. Sincerely, a mostly happy customer.

  • gudjulee julian (@gudjulee) reported

    I get it, going door-to-door trying to sell one of the big corporate internet and mobile providers (Telus, Bell, etc) in Sasktel's Saskatchewan sucks, but standing there trying to wrestle what I pay for my plans outta me isn't helping your case.

  • KevinSMcArthur Kevin McArthur (@KevinSMcArthur) reported

    @climatecrumble At this point, just tear it all down and lets see how telus can build something that works. If it costs 10% of our salary, so be it.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    So the best that @Telus can do for me is restore my internet in maybe 8 days.. this is absolutely unacceptable. The amount of Indigenous reconciliation posts you have on your website, and then the way you treat your Indigenous customers is abhorrent and disgusting.