Telus

Telus Outage Report in Stony Plain, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Stony Plain come from postal codes T7Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Stony Plain, Alberta 09/12/2025 20:50

September 12: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Stony Plain, Alberta

The most recent Telus outage reports came from the following cities: Stony Plain and Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaStony Plain Internet
CanadaStony Plain Internet
CanadaSpruce Grove Phone
CanadaSpruce Grove Internet
CanadaSpruce Grove Internet
CanadaSpruce Grove Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • LauraBellaT LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ImaBudtender Bud (@ImaBudtender) reported

    @ToxicPanda9000_ @TELUS Yeah. She allowed me to listen in when she gave them a call and bro their rep was so bad.

  • sdt_1970 snoopy (@sdt_1970) reported

    @TELUSsupport I bought a phone in Nov. before black Friday & it was shipped and never arrived ...I have tried emailing the telus webstore twice and calling once and can't seem to get anyone to understand that the phone is lost ..I even have an email from Canada post confirming 🙄

  • lshumanitysucks lshumanitysucks (@lshumanitysucks) reported

    Anyone else's #Telus internet down? My shop on Tranquille dropped out at 3 and didn't come back up. No outages reported. Rebooted everything as well.

  • AlexJForsey Alex Forsey (@AlexJForsey) reported

    @TELUS Called me and predatorily stole me from my Bell contract saying I wouldn't owe a penny. @Bell_Support charged me $2000 to cancel after only 10 days. Even after saying I have 15 days to cancel. Who am I more mad at?

  • treepanda33 Joe (@treepanda33) reported

    @TELUS so you think over a hour and a half is acceptable to wait for help? To be shuffled from one to the next and then forgotten on hold. When customers are loyal you are certainly FAR from loyal back, pathetic customer service, terrible to the core. Still on hold FFS.

  • silentpingu greenbox (@silentpingu) reported

    Moving forward people should look at other service providers. Literally anyone... @TELUS @Bell ...etc.

  • FireflyAllie Allison (She/Her) 🐀 (@FireflyAllie) reported

    But my dad was the regional manager for an internet provider for a while, so we always got service upgrades first to test them out. I don’t think getting to use Telus TV first is as helpful as having a foot in the door for a career.

  • momerath86 Sarah Mae (@momerath86) reported

    @TELUSsupport I’ve been a Telus mobility customer for almost 20 years, and have never had an issue with reception until I moved to the Half Moon Bay area of Barrhaven, Ottawa, ON this summer. It’s brutal, and I’m tempted to buy out my contract and switch providers. Any insight?

  • eastergunny eastergunny (@eastergunny) reported

    @TELUS Door to door telemarketing (horrible invention already) but less than a week prior to Christmas and during -14 degree weather and horrible road conditions makes me dislike you more. Hashtag greedy and not winning customers

  • sorcat44 Creative pun name here... (@sorcat44) reported

    @Zone3Garden @Hallay_10 @AB_MD_WarRoom Why is privatization the only solution you can think of? Name me one example of privatizing an essential service that has made it more affordable? Insurance, electricity, Telus. Introducing a profit motive only drives up costs and reduces services.