Telus

Telus Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spruce Grove, Alberta 03/31/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, St. Albert and Stony Plain.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton TV
CanadaEdmonton Phone
CanadaEdmonton Wi-fi
CanadaSpruce Grove Wi-fi
CanadaEdmonton Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • EvieNightstar Evie (@EvieNightstar) reported from Edmonton, Alberta

    @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

  • megskc_ Megan cleveland (@megskc_) reported from St. Albert, Alberta

    Anyone else with Telus have no service right now

  • mariamdena mariam (@mariamdena) reported from Edmonton, Alberta

    anyone else’s telus phone and Internet not working?

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

  • CoryCVC Cory (@CoryCVC) reported from Edmonton, Alberta

    Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

  • irobox_Cap Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta

    @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

  • vividprint Vivid Print (@vividprint) reported from Edmonton, Alberta

    And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

  • Deaner_232 I_am_no_one (@Deaner_232) reported from Edmonton, Alberta

    @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

  • ArtieCubed Art New (@ArtieCubed) reported from Edmonton, Alberta

    @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

  • getbent1976 jewelsb (@getbent1976) reported from Edmonton, Alberta

    @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

  • lolo_avalon Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta

    @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

  • biggbusdriver Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta

    @m_belenky @TELUS There’s a outage in western Canada

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.

  • julial04 Julia (@julial04) reported from Edmonton, Alberta

    I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.

  • eenied Erin Danforth (@eenied) reported from Edmonton, Alberta

    @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

  • vividprint Vivid Print (@vividprint) reported from Edmonton, Alberta

    Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

  • RenatoGandia Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported from Edmonton, Alberta

    Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

  • Ben_Morley92 Ben Morley (@Ben_Morley92) reported from Edmonton, Alberta

    @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • PrairieAgMF Matt🇨🇦🇳🇱 (@PrairieAgMF) reported from Trochu, Alberta

    Looks like the cell towers around Trochu Alberta are down again. No one has signal. @TELUSsupport @TELUS

  • KkArora82 Kk Arora (@KkArora82) reported

    @TELUSsupport this outage in Calgary NE is now 13 hours long and still no ETTR, this is so frustrating and definitely not Telus standard.

  • fxckintwig certified mouthbreather (@fxckintwig) reported

    telus is literally the ******* worst for getting scam calls. i have never gotten as many as i have since i’ve been with telus. this **** is going to be my thirteenth reason.

  • Blemi Blemi (@Blemi) reported

    omg the #Telus Bring Your Phone Back program is making me soooo anxious!! Worst decision i made 2 years ago!

  • timothyvh Tim (@timothyvh) reported

    Just a suggestion @TELUS: give your customers with broken internet (e.g. broken fibre optic cable, like me) a loaner LTE hotspot. Would be great for goodwill and help customers out! Likely limited cost to you too. @TELUSsupport

  • SpaceMutiny Local Dagger Ear Enthusiast (@SpaceMutiny) reported

    >Federal court rejects Bell and Telus request to block Videotron’s 5G spectrum purchase in western Canada Good because Bell and BCTel/Telus have no business regarding this. Also if Videotron sets up shop here in the West it would help prices quite a decent bit.

  • NickTheSkydiver Nick The Skydiver (@NickTheSkydiver) reported

    @AdrianMorrow Telus doesn't work on the subway.

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • Dolsiope george22 (@Dolsiope) reported

    If young don’t have to use @TELUS then don’t. Worst internet service provider and support on this planet. I’ve been with dodgy internet for 2 weeks and nobody seems to care after endless calls and a visit from a worker. They don’t know how fix their own issues.

  • ImaginereE Imagin•ere Entertainament (@ImaginereE) reported

    @Ardyjt @Novusnow If you think Telus & Shaw are any better then go find out it's not the case. Novus staff and technicians are the best and most responsive I have ever dealt with. I have had Shaw & Telus and Novus is the best service provider because they actually have something called service.