Telus

Telus Outage Report in Spruce Grove, Alberta

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Spruce Grove come from postal codes T7Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spruce Grove, Alberta 02/02/2026 20:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton E-mail
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • DatBawse Just Cam. (@DatBawse) reported from Edmonton, Alberta

    Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

  • Ben_Morley92 Ben Morley (@Ben_Morley92) reported from Edmonton, Alberta

    @momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.

  • vividprint Vivid Print (@vividprint) reported from Edmonton, Alberta

    Rather than purchasing $25 gift cards to support small business during the pandemic with @TELUS #standwithowners, a crass marketing campaign masked as philanthropy, how about providing reliable service so that small businesses can actually operate?

  • vividprint Vivid Print (@vividprint) reported from Edmonton, Alberta

    And honestly @TELUS why does it take six days to repair internet service? It’s not like we’re in the middle of nowhere. Too beholden to your shareholders to have adequate staffing? Poor outsourcing decisions? What’s up?

  • KatyMackay Katy Mackay (@KatyMackay) reported from Edmonton, Alberta

    hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

  • getbent1976 jewelsb (@getbent1976) reported from Edmonton, Alberta

    @TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.

  • EvieNightstar Evie (@EvieNightstar) reported from Edmonton, Alberta

    @TinDizzy Telus just isn’t good in really old buildings. We switched to Shaw and have zero issues now.

  • CoryCVC Cory (@CoryCVC) reported from Edmonton, Alberta

    Hey @TELUS @TELUSsupport are we having issues with text messages in Edm area? I can receive but cannot reply..help

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.

  • ArtieCubed Art New (@ArtieCubed) reported from Edmonton, Alberta

    @TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.

  • irobox_Cap Can someone help me open this jar? (@irobox_Cap) reported from Edmonton, Alberta

    @TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

  • Deaner_232 I_am_no_one (@Deaner_232) reported from Edmonton, Alberta

    @nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

  • RenatoGandia Renato Gandia 🇵🇭🇨🇦🏳️‍🌈 (@RenatoGandia) reported from Edmonton, Alberta

    Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

  • patsnation0917 Chris (@patsnation0917) reported from Edmonton, Alberta

    Has anyone elses @TELUS service been ****** lately? Mine's been glitchy and lags everytime I use the guide. I've reset everything by unplugging and plugging in again. Had service guys out here 3 times in the last 4 months. Is @shaw any better?

  • NadineYeg NadineBaileyUnifor (@NadineYeg) reported from Edmonton, Alberta

    @TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

  • julial04 Julia (@julial04) reported from Edmonton, Alberta

    I think the people at Rogers knew I was going to use my day off to finally switch my phone provider to Telus, that’s why it’s down across the country. Sorry everyone 🙈🙈

  • mariamdena mariam (@mariamdena) reported from Edmonton, Alberta

    anyone else’s telus phone and Internet not working?

  • lolo_avalon Lolo Avalon (@lolo_avalon) reported from Edmonton, Alberta

    @hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SezChris Chris (@SezChris) reported

    @OilCityDynasty @TELUS Telus is that bad? I was thinking of switching over haha

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSsupport @TELUSBusiness Being with telus over 21 years as a customer..MIGHT BE TIME TO CHANGE THEY NEVER RETURN CALLS AND EVERY TIME THEY UPGRADE IT NEVER WORKS OR IT TAKE 3 - 4 VIsit BEFORE ISSUE IS FIXED IF TELUS ANYONE ONE FROM TELUS READS THIS DM 4 explanation

  • CassieGill Cassie Kaur Gill (@CassieGill) reported

    @CraveCanada on @TELUS has the absolute WORST interface out of any streamer service I’ve used. No search option?!

  • westcoastguy71 westcoastguy71 (@westcoastguy71) reported

    Cellular service just died in #willoughby #langleybc #telus @telusmobility @TELUSsupport @TELUSBusiness

  • mydogsaretired My Dogs are Tired (@mydogsaretired) reported

    @steeletalk @TELUS I've often noticed that response rates for customer service at many corporations is directly correlated with the number of Twitter followers the complainant has. An unfortunate reality.

  • cpwing Craig Wing (@cpwing) reported

    @Shawhelp Wow cutting out service for 6 hours to do service? Telus the company you are piggybacking off is up and running?! You are a dinosaur. Just wow.

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSBusiness @TELUSsupport WHEN U phone telus for help YOU HAVE TO SPEND 1 TO 2 HOURS WAITING FOR A SUPPORT PERSONHEY TELUS HIRE MORE REAL PEOPLE YOUR BOTT AND WEB PAGE ARE USELESS.. TELUS DM ME WITH A NUMBER I DONT HAVE TO WAIT 1 HOUR TO GET REP

  • Brandoilers Brandon (@Brandoilers) reported

    @LucasWithTelus sorry but telus is worst company ever.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    @CTVCalgary Cause they laid off so many people and their customer service turned to crap. We just switched to Telus from Shaw last week.

  • WenzyValdez Louis Wenzy Valdez (II) (@WenzyValdez) reported

    Who has a problem with Telus wifi right now? It’s been all day that wifi is not working. #telus