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Telus outages and service status in Spruce Grove, Alberta

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • 50% TV (50%)
  • 25% Internet (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Spruce Grove come from postal codes T7Y .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: St. Albert, and Spruce Grove.

CityProblem TypeReport Time
St. Albert Phone 10 days ago
Spruce Grove Internet 13 days ago
St. Albert TV 20 days ago
St. Albert TV 23 days ago
St. Albert TV 1 month ago
Spruce Grove Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • Mimz_Slacker
    Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta

    @TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • LauraBellaT
    LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    Anyone else with Telus have no service right now

  • rmthespian
    rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jgarcha
    Jasmine Kaur G (@jgarcha) reported

    Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

  • the_ref14
    Tierneymisu (@the_ref14) reported

    @MelissaLMRogers @TELUSsupport Public mobile. $35 for 100gb good in Canada/us/Mexico. It's the Telus network.

  • HoggHead2375
    HoggHead (@HoggHead2375) reported

    @TELUS No. Nobody know nothing. You want to see what I’m talking about You try having a few services. And then You call in for support as a regular customer. And see how well Telus is The whole brand is in shambles. Hard.

  • hockeyethan4
    Ethan (@hockeyethan4) reported

    @ChicomVassalCan @VanIsleInvestor agreed but i would like for there to be more competition to drive prices down. telus rogers etc do **** while literally being a monopoly. total joke

  • highlobber
    Johnny B (@highlobber) reported

    @jodyvance @TELUS Telus synonymous with poor service.

  • navednoorani
    Nav from the True North 🇨🇦 🇨🇦 🇨🇦 🇨🇦 (@navednoorani) reported

    @TELUS Just checked w Xfinity - I get 116 channels and recording along w fast internet. Better value than what I'm getting from @telus for being a loyal customer. if I dont hear back within the next 24 hrs with an acceptable solution, i'll cancel my service.

  • lastofthefranks
    Frank (@lastofthefranks) reported

    Trying to move my Telus internet to a new apartment. Customer service quotes some absurd price. Mention I'm looking at their website and it says same service is $70/m for that location. "Thats for new customers". Telus charges more for being an existing customer?!?

  • muffins135
    Michele (@muffins135) reported

    @TELUSsupport Telus should really be giving customers a credit on their bill as the customer had to install the new digital boxes. That was a service that a technician used to do. Plus, I now have to get these boxes to Canada Post. $50 credit would be great. Thanks.

  • BearangerYT
    Bear Anger (@BearangerYT) reported

    @TELUS I love paying for a service that doesn't get provided. Internet is so slow I can't do anything, figure it out

  • __coderish__
    Rishit Singh (@__coderish__) reported

    @TELUS you guys need better DB role management on your ticketing systems. Like why don't your support employees just know wtf i told the previous 4 regarding the same issue? Even passing postit notes would work better but I guess your asses are too wide and brains too narrow