Telus outages and service status in Spruce Grove, Alberta

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Full Outage Map

Telus generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
The most common problems reported in this area mention Wi-fi, Phone, and Internet.

Wi-fi (40%)
Phone (40%)
Internet (20%)

The latest reports from users having issues in Spruce Grove come from postal codes T7Y .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 16, 4:20 AM EDT	0	0
Apr 16, 4:40 AM EDT	0	0
Apr 16, 5:00 AM EDT	0	0
Apr 16, 5:20 AM EDT	0	0
Apr 16, 5:40 AM EDT	0	0
Apr 16, 6:00 AM EDT	0	0
Apr 16, 6:20 AM EDT	0	0
Apr 16, 6:40 AM EDT	0	0
Apr 16, 7:00 AM EDT	0	0
Apr 16, 7:20 AM EDT	0	0
Apr 16, 7:40 AM EDT	0	0
Apr 16, 8:00 AM EDT	0	0
Apr 16, 8:20 AM EDT	0	0
Apr 16, 8:40 AM EDT	0	0
Apr 16, 9:00 AM EDT	0	0
Apr 16, 9:20 AM EDT	0	0
Apr 16, 9:40 AM EDT	0	0
Apr 16, 10:00 AM EDT	0	0
Apr 16, 10:20 AM EDT	0	0
Apr 16, 10:40 AM EDT	0	0
Apr 16, 11:00 AM EDT	0	0
Apr 16, 11:20 AM EDT	0	0
Apr 16, 11:40 AM EDT	0	0
Apr 16, 12:00 PM EDT	0	0
Apr 16, 12:20 PM EDT	0	0
Apr 16, 12:40 PM EDT	0	0
Apr 16, 1:00 PM EDT	0	0
Apr 16, 1:20 PM EDT	0	0
Apr 16, 1:40 PM EDT	0	0
Apr 16, 2:00 PM EDT	0	0
Apr 16, 2:20 PM EDT	0	0
Apr 16, 2:40 PM EDT	0	0
Apr 16, 3:00 PM EDT	0	0
Apr 16, 3:20 PM EDT	0	0
Apr 16, 3:40 PM EDT	0	0
Apr 16, 4:00 PM EDT	0	0
Apr 16, 4:20 PM EDT	0	0
Apr 16, 4:40 PM EDT	0	0
Apr 16, 5:00 PM EDT	0	0
Apr 16, 5:20 PM EDT	0	0
Apr 16, 5:40 PM EDT	0	0
Apr 16, 6:00 PM EDT	0	0
Apr 16, 6:20 PM EDT	0	0
Apr 16, 6:40 PM EDT	0	0
Apr 16, 7:00 PM EDT	0	0
Apr 16, 7:20 PM EDT	0	0
Apr 16, 7:40 PM EDT	0	0
Apr 16, 8:00 PM EDT	0	0
Apr 16, 8:20 PM EDT	0	0
Apr 16, 8:40 PM EDT	0	0
Apr 16, 9:00 PM EDT	0	0
Apr 16, 9:20 PM EDT	0	0
Apr 16, 9:40 PM EDT	0	0
Apr 16, 10:00 PM EDT	0	0
Apr 16, 10:20 PM EDT	0	0
Apr 16, 10:40 PM EDT	0	0
Apr 16, 11:00 PM EDT	0	0
Apr 16, 11:20 PM EDT	0	0
Apr 16, 11:40 PM EDT	0	0
Apr 17, 12:00 AM EDT	0	0
Apr 17, 12:20 AM EDT	0	0
Apr 17, 12:40 AM EDT	0	0
Apr 17, 1:00 AM EDT	0	0
Apr 17, 1:20 AM EDT	0	0
Apr 17, 1:40 AM EDT	0	0
Apr 17, 2:00 AM EDT	0	0
Apr 17, 2:20 AM EDT	0	0
Apr 17, 2:40 AM EDT	0	0
Apr 17, 3:00 AM EDT	0	0
Apr 17, 3:20 AM EDT	0	0
Apr 17, 3:40 AM EDT	0	0
Apr 17, 4:00 AM EDT	0	0
Apr 17, 4:20 AM EDT	0	0

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove, St. Albert, and Stony Plain.

City	Problem Type	Report Time
Spruce Grove	Wi-fi	19 days ago
Spruce Grove	Internet	19 days ago
Spruce Grove	Wi-fi	20 days ago
St. Albert	Phone	26 days ago
St. Albert	Phone	26 days ago
Spruce Grove	Phone	2 months ago

Community Discussion

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Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

Megan cleveland (@megskc_) reported 25 minutes ago from St. Albert, Alberta
@craigjesske @TELUS @TELUSsupport No service myself as well
rmthespian (@rmthespian) reported 32 minutes ago from St. Albert, Alberta
@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
Megan cleveland (@megskc_) reported 48 minutes ago from St. Albert, Alberta
Anyone else with Telus have no service right now
Lyndsay Mimzy Slack (@Mimz_Slacker) reported 50 minutes ago from St. Albert, Alberta
@TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.
LauraBella Custom Cakery (@LauraBellaT) reported 57 minutes ago from Stony Plain, Alberta
@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
Taylor Burns (@tburns34) reported 58 minutes ago from St. Albert, Alberta
Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Ray Gaur (@raygaurca) reported 3 minutes ago
We signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport
Mike Chernichen (@MChernichen) reported 6 minutes ago
@jillschnarr Do you feel good about a company that bullies customers to purchase new home security systems by issuing a threat to refuse to monitor the customer's existing system? I received a registered letter today from Telus doing just that. Sounds like I should be talking to the CRTC!
jay X (@JasonI_X) reported 8 minutes ago
@Gubloinvestor CANADA 🇨🇦 🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦🇨🇦 • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
Justin Lebid (@JustinLebid) reported 8 minutes ago
@TELUS I NEED someone to call me ASAP!!! If I don’t get a call this evening, I will forever more cancel and never use your ridiculous company for any future business!!! I’m not joking around! Call 236-785-3672
RoseAnne Hutchence (@WordsAreCrucial) reported 9 minutes ago
@TELUS @TELUSsupport A 30% increase in my monthly bill after being a loyal client since 1991. No changes to my usage, no additional service provided. Explain yourselves. And do a damn good job (while I look into your competitors).
Justin Foote (@JustinFoote008) reported 12 minutes ago
@OpposedMechanic @TELUSsupport Telus has to be one of the worst outside their Cell program. They have no local techs here so if it can’t be fixed over the phone they won’t fix it
Drew Rickard (@DrewRickard2) reported 13 minutes ago
@AlanErrington Yes same problem via Telus TV, must be a Global issue??
Justin Lynn (@Justin_1304) reported 13 minutes ago
@TELUS Your AI system when I try to call and talk to a human ******* sucks so much!! Please make it easier to talk to a person. Bonus points if I can understand the person when I finally talk to one.
Akemi Mokoto (@UnAmericanOtaku) reported 13 minutes ago
@DHurleu @ChibiReviews For Crunchyroll? Not at all. Telus was hacked, not Crunchyroll. Crunchyroll's mistake is the same mistake every company has made: Outsourcing to **** hole countries to save money and not disclosing what happened quickly. It's common, not unique.
Canadian❤️ (@SoNaCanada) reported 16 minutes ago
@TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.