Telus

Telus Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spruce Grove, Alberta 02/28/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove, Stony Plain and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Total Blackout
CanadaSpruce Grove Phone
CanadaEdmonton Internet
CanadaSpruce Grove Phone
CanadaSpruce Grove Phone
CanadaSpruce Grove Phone

Community Discussion

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Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • habanerogal Habanerogal (@habanerogal) reported from Edmonton, Alberta

    @marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.

  • Fairyswirls Michele (@Fairyswirls) reported from Edmonton, Alberta

    Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks

  • miketheref Mike Malowany (@miketheref) reported from Edmonton, Alberta

    @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

  • _AlmostHome Dαяι-ι 👑 (@_AlmostHome) reported from Edmonton, Alberta

    listen wifi is terrible worldwide yc .. or it’s just telus

  • keatsmom Celeste (@keatsmom) reported from Edmonton, Alberta

    @CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.

  • erinsterrr Big Mama E🦒 (@erinsterrr) reported from Edmonton, Alberta

    @TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.

  • Nitramwerdna Andrew Martin (@Nitramwerdna) reported from Edmonton, Alberta

    Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.

  • Artman101a artman101 (@Artman101a) reported from Edmonton, Alberta

    @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    Honestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported from Edmonton, Alberta

    @TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....

  • Skylaa66 LA (@Skylaa66) reported from Edmonton, Alberta

    [WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying

  • Oxcanhosting Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    No internet or TV and called #telus over an hour wait to talk to someone how poor

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IVofIV1 IV of IV (@IVofIV1) reported

    @AboutRogers @Rogers It wasn’t just yesterday the service is ok at best. This past week in general has been the worst. Worst move we made switching from Telus last year.. if it wasn’t for the phone deal we would nt have.

  • wtfmargot WhatTheEff (@wtfmargot) reported

    @Tonygeheran @theJagmeetSingh Oh lord. A canned response. If Telus (or any of the other major telecoms) was interested in customer satisfaction you'd be dropping your extortionate prices. But you're not so you'll try to interfere even more in government policy that would benefit all Canadians.

  • kn0xurs0x0ff Nena 🇨🇦 (@kn0xurs0x0ff) reported

    @Tonygeheran @wtfmargot @theJagmeetSingh Seriously? I left Telus years ago and will NEVER go back. Customer service is ****. Kept raising my bill to pay for fiber optic upgrades I never received. Moved and you still only offer 15mb/s at double the rate!! And the gov't/tax payers paid for a lot of your infrastructure!

  • xynskar Xynskar (@xynskar) reported

    @Rogers a entire day of no service from One of Canada’s top 3 biggest telecommunication company that’s total bullshit, Telus and bell haven’t had this type of bullshit problem... worst company ever

  • CappyMiss MissCappy (@CappyMiss) reported

    My husband left work today to go to Telus Convention Centre for the walk in vaccinations. He gets there, parks his car, walks to the location and he gets turned away because THEY ARE OUT OF VACCINE. Wtf!!??!!! @jkenney @shandro

  • klemmerd keeper31 (@klemmerd) reported

    @ItsDeanBlundell Yup, Rogers went to all that trouble to silence a twit who’s on the Telus network with lousy reception. 🙄

  • JamesF1996 James (@JamesF1996) reported

    @theJagmeetSingh Are you saying that Justin Trudeau is behind this like what are you even saying?? Also Telus wasn't down you moron

  • LindsayDianne lindsay🌋 (@LindsayDianne) reported

    Babylon by Telus went down today and missed my appointment, which is awesome because I'm about to run out of my mood stabilizer.

  • SafariTrader199 SafariTrader (@SafariTrader199) reported

    @gurgavin Rogers and their flanker brands were down. Telus and Bell and their sub brands were. It's not the entire country you moron.

  • wtfmargot WhatTheEff (@wtfmargot) reported

    @Tonygeheran @theJagmeetSingh Yeah we're SUPER interested in what the Chief Customer Officer - Telus Communications thinks about this. Telus surely has our best interests in mind and not their corporate bottom line 🙄💰