Telus Outage Report in Spruce Grove, Alberta
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The latest reports from users having issues in Spruce Grove come from postal codes T7Y and T7X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: St. Albert, Edmonton, Spruce Grove and Stony Plain.
City | Problem Type | Report Time |
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Community Discussion
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Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta
@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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KeeperOfSheep (@KeeperOfSheep) reported from Edmonton, Alberta
@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Madison Moroz: PLAYOFF BOUND!!! (@Madi39) reported from Edmonton, Alberta
Ummmm my tv signal is now lost?!! Wtf Telus
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Tony Hornung (@cdnantman) reported from Edmonton, Alberta
$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.
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Taylor Burns (@tburns34) reported from St. Albert, Alberta
Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta
@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta
@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta
Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡
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Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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Oiler Guy Steve (@Costello_stats) reported from Edmonton, Alberta
@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP
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Chris Dingman (@dingdish) reported from Edmonton, Alberta
@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
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Stuart Kehrig (@stukehrig) reported from Edmonton, Alberta
****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta
Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡
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charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta
And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
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socially_awkward (@David_Yeh) reported from Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Lawnmower Hospital (@lawnmowerhosp) reported from Edmonton, Alberta
Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Joshua Marshall (@JMarshyBosco93) reported from Edmonton, Alberta
@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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👌🏼 (@damno_0) reported
@ds00za Fido on a Bell Chanel? Gagged. Telus could never.
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GravityWells (@GravityWells2) reported
@David_Mulroney @acoyne I say, let's offer some compensation on the depreciated value of the equipment... as long as Bell and Telus agree to end their anti-competitive network sharing agreement. Don't worry, they won't go for that, and ISED lacks the ***** to make the offer anyway.
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Vintage REB (@CardBurglar) reported
The fact that @TELUS and @bell continued to buy $700 million worth of compromised 5G network hardware from state company Huawei should tell you how little they care about your security, or good business practice. Pay for your own mistakes! #Bell #Telus #Huawei
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🏳️🌈Mike(Formally Mag00)🇨🇦🏴☠️ (@PhattyMkracken) reported
@TELUS @TELUSsupport yall disconnected my phone even after I payed the bill help me out
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SunbabyDiapers.ca (@SunbabyCanada) reported
@SPhillipsAB @TELUS @telusmobility Unfortunately for Alberta there isn't a choice. Unless you like No Service
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William (@Lance_A_Lot_Sir) reported
@Fidomobile @Fidomobile Just received a $235.00 bill when you assured me all overages would be waived and I ‘didn’t have to do anything on my end.’ @TELUS directly emailed waiving ALL fees for us to end of year, never mind overages. Maybe you should do the same for not living up to ur word.
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Brent M (@brentbythelake) reported
Anybody else experiencing issues with Telus Mobility Service? Cannot make calls; no data. @TELUSsupport @TELUS Central Alberta
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Nauman Mithani (@NMithani1) reported
@TELUSsupport DM’s sent two days ago. No reply. And we’ve still had to coordinate the different contractors. Today was their second failed attempt. We’re still without internet. No idea what happens next. No responsibility or help from #telus
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Jean-François Mezei (@jfmezei) reported
@SBishayIRIS @CRTCeng That isn’t how it works. You first have to lobby Bell and Telus who then give CRTC the permission to treat you correctly. :-(
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a fine fellow (@afinefellow1) reported
@Kusamapolkadot @ncweaver Them: I have a specific problem with a thing, You: you just don’t know about the thing… Them: Telus how to sole the problem then? You: