Telus Outage Report in Spruce Grove, Alberta
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The latest reports from users having issues in Spruce Grove come from postal codes T7X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Spruce Grove |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Mike Malowany
(@miketheref) reported
from
Edmonton, Alberta
@IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS
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Arik Krause
(@KrauseArik) reported
from
Edmonton, Alberta
of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.
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Chris LaBossiere
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @Apple None of the customers is 100% happy because you do not support esim!
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Yamamoto97
(@Stephane774) reported
from
Edmonton, Alberta
@McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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pat sasseville
(@sass3450) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!
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artman101
(@Artman101a) reported
from
Edmonton, Alberta
@NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
No internet or TV and called #telus over an hour wait to talk to someone how poor
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Liam Leroux
(@LiamLeroux42) reported
from
Edmonton, Alberta
This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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allantaylor
(@allantaylor) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.
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LA
(@Skylaa66) reported
from
Edmonton, Alberta
[WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying
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Andrew Martin
(@Nitramwerdna) reported
from
Edmonton, Alberta
Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.
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Jason Wiwad
(@JasonWiwadBP) reported
from
Edmonton, Alberta
@ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
@CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.
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Cool Guy
(@CoolGuy54682288) reported
from
Edmonton, Alberta
@TELUS The most advanced phone on the most out-of-date company. No esim support!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave B
(@finestofDukes) reported
Thank your lucky stars if you are not with @ShawInfo... all tech down all day, still down and the last "live" update posted was at 7.27am. Thankfully, our phone and internet are with @TELUS so... thinking of a switch for live sports television. #shawoutage
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Toni Tanty
(@bruizer31) reported
@Shawhelp I switched for a day....worst data coverage. Dead spots everywhere in Vancouver. Went back to Telus who had the best coverage and cell service. I o ly switched because the Shaw rep lied to me and said Shaw is a completely different network than Wind....which it isn't
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bean
(@wayholmes) reported
@koodo Just a heads up to anyone considering switching to koodo from Telus. Be prepared to be charged three times for the same service period. You lr process is garbage.
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Sewepagaham
(@indigenousmusic) reported
@TELUS You suck! Phoned in, selected callback service. 30 mins later received callback who then transferred me to another dept. Waited another 60 mins!New person was new and talked as she learned/read how to help me. Transferred me to a 3rd person. 1hr 30mins later call done. 🤬
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bork
(@DigitalBork) reported
@RogersHelps I’ve called in 15+ times this month. It’s always my iPhone or the 5g network or it’s the 4g or it’s my phone case. Never the Rogers network. I’m burning money for nothing. Can’t wait to go back to Telus.
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Cara Azevedo
(@CaraAzevedo) reported
For many years I request paper bills @TELUS @TELUSsupport I need them for my tax accounting. Again they stopped sending me bills. My time, dime and effort I am expected to do the job of the service provider. I send emails, they respond to email saying I need to contact them. Wtf?
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Blake
(@blakemitch) reported
Just perfect for my Telus optik to go down at 7:00 p.m. on a New year's Eve where I'm stuck in the house and can't go anywhere, nice work @TELUSsupport
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Mathew Harley
(@mathewharley) reported
since when has telus got into healthcare? they can't even provide decent cable/internet service
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Orlando
(@orlyjoffre) reported
@TELUS internet’s service as absolute garbage. @TELUSsupport
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TheRiftWalker
(@TheRiftWalker) reported
So @koodo @TELUS - Nice to know that the stupid chat-bot that takes 5 times to book a callout... Is backed by people who don't answer those callouts. This is frustrating as hell. I didn't get the phone I ordered... FOR the second time. Now I'm being ignored.