Telus

Telus Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spruce Grove, Alberta 01/25/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton TV

Community Discussion

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Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • VAHIDAYAN Vahid Ayan ❄️🦅 (@VAHIDAYAN) reported from Edmonton, Alberta

    @TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

  • sheepleslayer69 Sheepleslayer (@sheepleslayer69) reported from Edmonton, Alberta

    @WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

  • starchoice Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

  • joeywants Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta

    @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

  • iamcsandiford CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

  • RossFlats Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta

    @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

  • chrisholmes13 Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

  • ChadOhman Physically Distanced Chad Ohman (@ChadOhman) reported from Edmonton, Alberta

    @TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

  • starchoice Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

  • rmthespian rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else having Telus internet issues lately in Windermere?

  • RoxamosOfficial Roxamos (@RoxamosOfficial) reported from Edmonton, Alberta

    @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

  • newmusicmichael charbroiled gargoyle 🚠 (@newmusicmichael) reported from Edmonton, Alberta

    And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Drofmab Greg Bamford🇺🇦 (@Drofmab) reported from Regina, Saskatchewan

    @cdnbeer Oh, don’t get me wrong - I’m a SaskTel diehard (for mobile - nothing else) in Canada. They keep our rates cheap & their roaming is the best bet going in Canada… literally flips to whichever carrier has the best signal at any given moment (Rogers/Bell/Telus), in my experience.

  • HorselipsNomore Janet D (@HorselipsNomore) reported

    @dangotoole Telus in Edm. No dropped calls in many years with them. Immediately after Rogers issues, I've had 2 weeks of dripped calls (Telus)

  • tapsomebong604 Anthony (@tapsomebong604) reported

    @marayavictoria Telus fibre for me was hella slow for me today it was spotty connection

  • siberianmama know your enemy (@siberianmama) reported

    @SojuggaLo @kristalynnterry @comradevero They are a joke that puts people in jail and freezes bank accounts. And says on you with the help of Telus. And that's what we know. It may not be legal but it can require going to court. They would definitely freeze accounts over a fine.

  • SeetSah Seet Sah (@SeetSah) reported

    @TELUS You should focus on making my high cost #TELUS services better #5G sucks! I think cel services out worse now than in 1986 when I signed up with your company! The only reason I’m still a customer is because all other celco’s are WORSE!

  • StephenRLee Stephen Lee (@StephenRLee) reported

    @TELUS @SpeedtestAwards Not here it isn’t. Over 3 years waiting for you to upgrade so we get more than zero to one bar of service. Not sure how you can feel good about this.

  • thestrangeview Joshua Strange (@thestrangeview) reported

    @TELUSsupport still no response as to why Osoyoos has atrociously slow Mobile Data speeds. 56kb/s what is this 1999? 10 minutes to watcha YouTube short? 2 hours to watch a 45 minute episode? What am I paying for exactly? Changing carriers immediately. So done with @TELUS

  • Cast1923 ᴄᴀꜱᴛ (@Cast1923) reported

    @TELUS just wanted to say **** you and your ****** services 5g is a ******* joke I live literally 20 meters from the tower and I can't even get a 100mbps 5g router... what a joke seriously you guys ******* suck

  • glenwilford glen wilford (@glenwilford) reported

    @Drewmaq @dangotoole Same here been with Telus since the late 80’s got rid of land line. Cell was good for years. Then terrible. Changed to Rogers this year all good.

  • seanybabes the artist formally known as seanybabes (@seanybabes) reported

    Who's got Telus phone service and does it suck or nah?