Telus outages and service status in Spruce Grove, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Phone, and Internet.
- Wi-fi (40%)
- Phone (40%)
- Internet (20%)
The latest reports from users having issues in Spruce Grove come from postal codes T7Y .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Spruce Grove, St. Albert, and Stony Plain.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove
|
Wi-fi | 22 days ago |
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Spruce Grove
|
Internet | 22 days ago |
|
Spruce Grove
|
Wi-fi | 23 days ago |
|
St. Albert
|
Phone | 29 days ago |
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St. Albert
|
Phone | 29 days ago |
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Spruce Grove
|
Phone | 2 months ago |
Community Discussion
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Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta@TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.
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LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
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Megan cleveland (@megskc_) reported from St. Albert, AlbertaAnyone else with Telus have no service right now
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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Megan cleveland (@megskc_) reported from St. Albert, Alberta@craigjesske @TELUS @TELUSsupport No service myself as well
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nachiket (@Nachiketd1981) reported@TELUS after multiple calls and follow up, my current bill is again higher. This is happening again.added fees for the services which has been cancelled. Not sure why i am not getting a permanent solution for this? Very bad customer service for sure.
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Court (@Court_TheRock) reported@stevemcniven @blondehotcoffee Rogers service is unreliable and just terrible up north. Bell is no better. I don’t even think Telus does internet up north. Only reliable internet provider is Eastlink, however quite a few people have been making the switch to starlink since it’s cheaper than eastlink.
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polarissucks (@ilikefastintern) reported@CKCapitalxx I know a big problem for ast/bell/telus in canada will be that everyone has a starlink mini for their car now that lives rurally. Already bought and less monthly than paying for a family of added sat service. It will hurt them a bit in the short term here.
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Nancee Droo (@NanceeDroo) reportedI have a landline! A couple days ago our power supplier had a planned outage. Coincidentally, our landline stopped having a dial tone. I called TELUS. Got a callback to help get the landline working again. I’m in Alberta 🇨🇦. The TELUS dude helping me is in Manila, Philippines.
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Canadian❤️ (@SoNaCanada) reported@TELUSsupport @TELUS @TELUS Loyal for 15 years. Finally got a callback—agent had a child crying nearby, then hung up and never called back. This is not acceptable. Escalate to a manager or retention team or I will consider switching.
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Ray Gaur (@raygaurca) reportedWe signed up for a three year contract to replace our month-to-month internet service for business effective November 28, 2025. It was our understanding that Anatoli Jr. Goriansk @TELUS the Account Manager was going to handle the switch, but for some reason he did not cancel our month-to-month service. Now our account has been suspended because of non-payment of the month-to-month service. Can you please assist. @TELUSsupport
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ᴎiɿɘ (@erinh5995) reportedPeople from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.
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James (@James099878) reported@globalnews The bad news is Telus sent him a bill for 62 million dollars cause he didn’t have roaming.
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YYZAV8R (@yyzav8r) reported@TELUSsupport trying to call telus mobility for support and when being transferred to agent I get generic message that offices are closed. It's 7pm eastern, 420pm pacific, how are your offices closed? Is telus bankrupt?
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Nonso Anoliefo (@AnoliefoNonso) reported@TELUSsupport Hi, I don't what's the problem with Telus because the customer service is very terrible you can't even present your problem. I switched to another provider on the 24th of February cus of increasing monthly bills which I have tried to resolve but to no avail.