Telus Outage Report in Spruce Grove, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Spruce Grove come from postal codes T7X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Spruce Grove |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Chris Holmes
(@chrisholmes13) reported
from
Edmonton, Alberta
@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.
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Megan cleveland
(@megskc_) reported
from
St. Albert, Alberta
@craigjesske @TELUS @TELUSsupport No service myself as well
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Megan cleveland
(@megskc_) reported
from
St. Albert, Alberta
Anyone else with Telus have no service right now
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Roxamos
(@RoxamosOfficial) reported
from
Edmonton, Alberta
@TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else having Telus internet issues lately in Windermere?
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Steve P
(@starchoice) reported
from
Edmonton, Alberta
@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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Ben Morley
(@Ben_Morley92) reported
from
Edmonton, Alberta
@momfromearth @davehodge20 @WhitecapsFC You think Telus is any better? They sent my job to India in 2019 and then announced higher stock dividends the next quarter. This problem is systemic.
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
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Dwayne Nemlander
(@biggbusdriver) reported
from
Edmonton, Alberta
@m_belenky @TELUS There’s a outage in western Canada
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rmthespian
(@rmthespian) reported
from
St. Albert, Alberta
@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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Erin Danforth
(@eenied) reported
from
Edmonton, Alberta
@BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
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jewelsb
(@getbent1976) reported
from
Edmonton, Alberta
@TELUS I’d love to watch this except I have ghetto pathetic internet service and @TELUS isn’t doing their jobs to upgrade my building.
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ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
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Face Ginch (Jö)
(@joeywants) reported
from
Edmonton, Alberta
@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself @TELUS @jeffstire5 Being locked in a stupid contract and not being able to afford any of Shaws currently listed internet plans :( if we could afford to switch we would.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Marcella Munro 🇨🇦
(@marcellam) reported
@rodmickleburgh @keithbaldrey @TELUS It's startling to me they were badly prepared for this, especially given the enormous time + money they've spent in the last 10 years ago convincing provincial governments specifically they are a big solution for healthcare. They had no choice but to act quickly.
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Cheryl Rhodes
(@cheryl_rhodes) reported
Getting a really ****** signal @TELUS Optik TV trying to watch Global BC news. What the hell is Telus censoring us about? It's the one year mark since Covid was made a worldwide pandemic. Why doesn't Telus want customers to know this story?
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jim wheeler
(@superjim77) reported
@keithbaldrey Too bad services like Telus do not have anything like that in place for their own operations when you have to wait an hour for their own support agents to answer. Shaw cable too.
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Cheryl Rhodes
(@cheryl_rhodes) reported
I'm not sure why @TELUS is censoring us from watching @GlobalBC noon news today. What's going on in the world or province Telus doesn't want us to find out about? I'm shutting off the TV. Telus service is the SHITS.
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river ♡’s sav, liam, zayn and ashe
(@91RIGHTNOW) reported
**** you Telus
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Hi Hi
(@HiHi80375208) reported
@jjhorgan @TELUS Impotent leader @jjhorgan making bad decisions
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Synthetic Animals
(@moodyangela) reported
Telus slowing down everyone’s internet and selling wifi boosters to them afterwards should be a class action lawsuit
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richard kinar
(@Rki009) reported
@keithbaldrey Gosh .. Keith you should go back and read your statement yesterday on how bad things were with Telus and government roll out. Did you miss taking your meds ?
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GrantsRants
(@rants_grants) reported
@uh_who_are_you They were able to 'fix the system' by bringing in more staff. If people were there to answer the calls and they had an adequate phone cue, there would be no reason to redial, would there? Your stubborn unacceptence of the government's and Telus' assessment is bewildering.
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Greg Barteluk 🇨🇦🇺🇸🇩🇪🇧🇲
(@GBarteluk) reported
@keithbaldrey Telus was given a job to do, they screwed up spectacularly, and now that they've fixed the obvious problems they deserve praise?