Telus

Telus Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y and T7X.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spruce Grove, Alberta 11/13/2024 01:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove, Edmonton and Stony Plain.

Loading map, please wait...
City Problem Type Report Time
CanadaSpruce Grove Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaSpruce Grove Internet

Community Discussion

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Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • mitchell_ricky Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported from Edmonton, Alberta

    Anyone elses @TELUS internet down in West Edmonton?

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why

  • big_fan2019 𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta

    @TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.

  • dirklancer 🎂 🚧 Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta

    @Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus

  • Mubarak_sadhad M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta

    @TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.

  • yegnav Jigga (@yegnav) reported from Edmonton, Alberta

    @TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?

  • YEGwindshield Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta

    @magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...

  • SarahPa58703798 Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta

    @telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • Cloutier_Oilers RDCloutier_Oilers (@Cloutier_Oilers) reported from Edmonton, Alberta

    Telus fix your ****!

  • flymilehighdude flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta

    @TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!

  • ChadOhman Чад (Chad) 🇺🇦  (@ChadOhman) reported from Edmonton, Alberta

    @TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.

  • thetrblwthtracy tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta

    @TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus

  • RealFakeMacT RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta

    @koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.

  • gidsmomp Loreen Wilson (@gidsmomp) reported from Edmonton, Alberta

    What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!

  • bigfella4900 Bigfella4900 (@bigfella4900) reported from Edmonton, Alberta

    @AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Benligh1 Isobel 🇨🇦 #BeKind ..if nothing else 🥰 (@Benligh1) reported

    @dawndawnw @caitrionambalfe I get Crave through Telus and I guess there isn't a "search"!! Like Netflix has. These damn things are always complicated!!

  • Shajamod J D (@Shajamod) reported

    @TELUS @TELUSsupport how is it acceptable to be on hold for 1 hour and 36 minutes today to speak to customer service about a billing issue? Disappointing to say the least. I’ll be looking elsewhere… $1800 per year x 10 years!

  • DarcianM Darcian Morin (@DarcianM) reported

    @TELUS @TELUSsupport kinda hard to do that when I can't talk to anyone. Very disappointed, especially considering the service has worked great since installation. 2/2

  • kevodonnell69 kevin (@kevodonnell69) reported

    @TELUSsupport @Telus Why are you so ****? I have to use my data if I actually want decent internet at home. 5 phone calls over the last few weeks and still not sorted. So tired of this crappy service.

  • ShelleyACook Shelley Cook (@ShelleyACook) reported

    @FrancineCompton This is so awful. I am so sorry this happened to you. I hope @TELUS responds to this. @TELUSsupport

  • grannyk666 Darlene Kersten-Sharkey (@grannyk666) reported

    @FrancineCompton @TELUS Where is the support. This cannot be tolerated. Horrendous discriminatory treatment of an Indigenous Women.

  • jp_forthew Jodie (@jp_forthew) reported

    @accordingtomio @TELUS How awful, and I'm sure not a unique experience, sadly. 😖

  • shannonrfuller Shannon Fuller (@shannonrfuller) reported

    @TELUS your TV service sucks. Who knew someone could do worse than Shaw. Reboots just like the 80’s #servicefail #howhardcancablebe

  • Ampersand_TO Emerson Baxter (@Ampersand_TO) reported

    @RogersHelps @Rogers Waiting for my contract to runout to switch to @Telus. Rogers no support for Samsung LTE watches is a deal breaker. Stop being Apple fanboys. I've been with rogers almost 16 years.

  • FrancineCompton FrancineCompton (@FrancineCompton) reported from Winnipeg, Manitoba

    I felt mistreated from the moment I got there but didn’t say anything. I asked if I was at the right place to pick up my phone. I had the email pulled up and my phone in my hand (I never hand my phone to people unless asked). Matt L took my phone out of my hand wo asking. @TELUS