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Telus outages and service status in Spruce Grove, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • 50% TV (50%)
  • 25% Internet (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Spruce Grove come from postal codes T7Y .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 8: Problems at Telus

Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: St. Albert, and Spruce Grove.

CityProblem TypeReport Time
St. Albert Phone 16 days ago
Spruce Grove Internet 19 days ago
St. Albert TV 26 days ago
St. Albert TV 29 days ago
St. Albert TV 1 month ago
Spruce Grove Wi-fi 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • Mimz_Slacker
    Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta

    @TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.

  • LauraBellaT
    LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    Anyone else with Telus have no service right now

  • rmthespian
    rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ReaganPodelec
    Reagan Podelec🍁🏒 (@ReaganPodelec) reported

    @Social_Moi @TELUS So funny. People have become slaves to the service and expect it for pennies on the dollar. For copper services yes I can see the sub $70 being the norm. High speed rates like 250-1g are in that $80-100 Mark. I pay $90 for $500. Beyond satisfied.

  • TELUSsupport
    TELUS Support (@TELUSsupport) reported

    @PaperHatchet Got it, can you try the steps below to cancel your game pass? Log into My TELUS (via web browser or the app) Navigate to the Subscriptions tab Find Xbox Game Pass Ultimate and click Manage Select Cancel Subscription at the bottom and confirm

  • IMPEACHpedoNOW
    IMPEACH-Now (@IMPEACHpedoNOW) reported

    @KNugent4118 @Rogers @RogersHelps I use Telus I did use bell but their internet sucks and they did the same thing

  • ElizabethRBess
    ElizabethR (@ElizabethRBess) reported

    @perfectrose2011 I’ve been on hold for 90 minutes. I’m very tired so I don’t know how much longer I’ll last. Yes, both Rogers and Telus have appalling customer service. It’s a pathetic situation. 😔😡

  • BrianWa51721128
    Bubba Love's Bubbles (@BrianWa51721128) reported

    @Blackbird3311 @TELUSsupport @TELUS Optic Service is pathetic. We're switching providers

  • Djaymania
    Ayodeji Prime (@Djaymania) reported

    @Highteaspeaks @Bell Koodo is under Telus. Telus, Rogers and Bell are the 3 big players. I use Telus, wife uses Koodo. No issues over the last 18 months

  • JayeHarrill
    jayeharrill.eth (@JayeHarrill) reported

    @tokifyi Early stage capital funding seems low, same with safety. But efforts like what Telus is doing is encouraging We’re still behind the 8ball but given the spend elsewhere it’s unclear that is a big enough problem Thoughts?

  • Northstarlink9
    NorthStarlink9 (@Northstarlink9) reported

    @Misats1 @MelissaLMRogers Same even paid a 300 service fee, Anything to get away from dirt bags @TELUS

  • CherieBeneteau
    Unacceptable Cherie B (@CherieBeneteau) reported

    But yet the phone service providers Bell rogers telus etc are silent We are paying close attention to who's silent that shouldn't be

  • BStoneBrief
    Brett Stone (@BStoneBrief) reported

    @CanadianPro2 @MarkJCarney You can use untreated groundwater. It might contain materials that could corrode the pipes though, and if it spills anywhere near the components it ruins them. And we are using the district heating model in downtown Vancouver, that's how they're doing the Telus building. I'm working on a pseudo-clone of the French model, but I've never actually seen how it works just the end result so building toward a network of nodes using a similar end result. The reason the latter one isn't done is probably a combination of trust of tenants having access to expensive equipment, and decentralized wouldn't be quite as fast as data centres, but I quite like the French model