Telus

Telus Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spruce Grove, Alberta 01/14/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaSpruce Grove Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi

Community Discussion

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Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • erinsterrr Big Mama E🦒 (@erinsterrr) reported from Edmonton, Alberta

    @TELUS @TELUSsupport once again the most unprofessional and poor service. Booked my home service install on January 17 for feb 7. The fiber was never installed so the technician couldn’t perform his work. NOW they are telling me March 3. LOL bye keeping Shaw. #ridiculous

  • Harpe97 ChiefBadger 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    Morning Warriors! I think I’m going to cancel my #Telus cable package. All of it. I can’t get into anything. When the #EdmontonOilers come back, then I’ll renew. Let’s see what they say. Stay tuned 😂

  • lynsonnenberg Lyn Sonnenberg 🇨🇦 (@lynsonnenberg) reported from Edmonton, Alberta

    @e45mcmanus It’s a good thought. Our Telus issue was resolved by then as it was an afternoon appointment. Gave me time to actually have lunch (novel idea).

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • kjohnsob Kevin Johnson (@kjohnsob) reported from Edmonton, Alberta

    @TELUSsupport at my condo board meeting, I’m going to motion we all cancel our @TELUS contracts unless fibre is installed. You’ve been out here a half dozen times, enough is enough.

  • vanceavery Vance Avery (@vanceavery) reported from Edmonton, Alberta

    @TELUSsupport @TELUS have lost my phone service!

  • Coffee_Baileys Harmony (@Coffee_Baileys) reported from Edmonton, Alberta

    @mental_gas @TELUS Yup, Chad for me too today. 7 times in 5 hours. It’s actually a slow day.

  • _AlmostHome Dαяι-ι 👑 (@_AlmostHome) reported from Edmonton, Alberta

    listen wifi is terrible worldwide yc .. or it’s just telus

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • habanerogal Habanerogal (@habanerogal) reported from Edmonton, Alberta

    @marnipanas @TELUS I hope they got educated on asking for pronouns in order to improve the quality of service to their clients.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.

  • ironballmarket Iron Ball Marketing (@ironballmarket) reported from Edmonton, Alberta

    @TELUSsupport Simple question and failure to answer telus. Shameful how you treat clients during a national emergency

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    Honestly! @telus please stop sending salesmen to my door over and over! I already am a customer so stop bugging me to switch some services. Then the guy flat out asks how much I pay for a service! I’m not giving out financial info on my doorstep!! #telus

  • AimeeMaccallum Aimee MacCallum (@AimeeMaccallum) reported from Edmonton, Alberta

    @TELUS @WEMovement Hey @TELUS I’m kinda done with continuing to pay for a service I’m not receiving. The only person kicked off my zoom meeting twice. Can’t refresh my email. Making it really difficult to work from home #horribleinternet #evenworstservice #onholdforhours

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.

  • Coffee_Baileys Harmony (@Coffee_Baileys) reported from Edmonton, Alberta

    @Saucy_Napkin Maybe you could help TELUS do something about these insane international calls going to everyone’s cell phones

  • Fairyswirls Michele (@Fairyswirls) reported from Edmonton, Alberta

    Bought tickets online for @TELUS #marvel exhibition for 1145 still have to wait in line and not one person out of 6 that I have asked knows why terrible first experience been in line for 25 mins dont buy online.. #sucks

  • YegAndre Andre (@YegAndre) reported from Edmonton, Alberta

    @TELUS I have some questions about our home internet bill this month. I tried to call customer support several times but I can’t get through. Thank you!

  • ryan_dauphinee Ryan Dauphinee 🇨🇦 (@ryan_dauphinee) reported from Edmonton, Alberta

    @TELUSsupport You can have your tech support reach out to me. Just tried the Telus Assist and it didnt understand my questions, and I called the tech support number and its “can expect wait times of up to 45 mins” Im not wasting my time sitting on hold....

  • Mimz_Slacker Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta

    @TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • John1MD John MD (@John1MD) reported

    @JanineRutledge @AB_Fam_Doc @jkenney My thought is that GOA will continue to support virtual codes as TELUS needs them. Once GOA and figured out how to make doctors unnecessary then the virtual codes will cease

  • KAGWWII1944 KAG (@KAGWWII1944) reported

    @Rogers I am (regrettably) a Rogers customer and I can say from experience that your network sucks. I had much better service at Telus. Going back soon.

  • JaxSargette Jax 🐎 she/her (@JaxSargette) reported

    Dear, @TELUS - extremely frustrated with your online service today. Talked to one agent who couldn't help me, directed to another, then chat cancelled. Now I can't talk to anyone. Not cool. #FAIL

  • armetholist Armetholist (@armetholist) reported

    @pqkken @TELUS you think telus is bad try rogers

  • twitty_al no (@twitty_al) reported

    I think legally telus should give you a heads up if their tech is hot so you don’t answer the door looking like ****

  • Homicidaloakley Oakley (@Homicidaloakley) reported

    I have two bars and I'm all paid up on my bill, so why the hell does my @TELUS service keep turning off? @TELUSsupport

  • pqkken P🕵️‍♂️KKEN (@pqkken) reported

    @elapidd @TELUS okay wtf man

  • acnnews ACN (@acnnews) reported

    With 5G capabilities, TELUS is building on their award-winning network to bring customers better speeds, capacity, and responsiveness. See what 5G can do for you and your customers!

  • EduardRosenbach Dr Victor Eduord II Williams (@EduardRosenbach) reported

    We have the answer;s with the solutions and can tell you how to solve the problem recordered Cpac cesus shaw telus back of electrical rooms RSS descendant of a last royal family of Lithuania and Estonia united at the Pentagon the so called **** told to F-off 127 times to date

  • CDTHOMAS89 Christopher Thomas (@CDTHOMAS89) reported

    @TELUS do you guys offer buy out programs in Canada to help me leave my current provider to join you guys ?