Telus

Telus Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spruce Grove, Alberta 01/10/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaSpruce Grove Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaSpruce Grove Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • miketheref Mike Malowany (@miketheref) reported from Edmonton, Alberta

    @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS The most advanced phone on the most out-of-date company. No esim support!

  • Stephane774 Yamamoto97 (@Stephane774) reported from Edmonton, Alberta

    @McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.

  • Oxcanhosting Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    No internet or TV and called #telus over an hour wait to talk to someone how poor

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • LiamLeroux42 Liam Leroux (@LiamLeroux42) reported from Edmonton, Alberta

    This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @Apple None of the customers is 100% happy because you do not support esim!

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!

  • Skylaa66 LA (@Skylaa66) reported from Edmonton, Alberta

    [WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying

  • yegventures Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta

    @Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @eissyrc I'm leaving Telus for Shaw, but they've just screwed me over. Said everything would work so I cancelled Telus and now Shaw says they can't come for a week to fix it. Working from home makes the internet a necessity.

  • _AlmostHome Dαяι-ι 👑 (@_AlmostHome) reported from Edmonton, Alberta

    listen wifi is terrible worldwide yc .. or it’s just telus

  • keatsmom Celeste (@keatsmom) reported from Edmonton, Alberta

    @CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.

  • ericpet Eric Petersen (@ericpet) reported from Edmonton, Alberta

    @WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.

  • Artman101a artman101 (@Artman101a) reported from Edmonton, Alberta

    @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

  • Nitramwerdna Andrew Martin (@Nitramwerdna) reported from Edmonton, Alberta

    Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nataleave mr. i miss having sex (@nataleave) reported

    is telus data not working bc of this storm bc if so i will end it all

  • raskalryan RyanR (@raskalryan) reported

    @TELUSsupport Is there a faster number than 888-811-2500 to deal with a billing credit? Wait time says over an hour. Would the regular Telus Customer Support number 888-811-2323 be faster?

  • JHuddleston67 Jenny Huddleston (@JHuddleston67) reported

    @timmy_bro_ @TELUSsupport Are you having problems with your TV shows pixelated and freezing too. I am having this problem and TELUS can’t seem to find problems

  • Happy_Mann Happy Mann (@Happy_Mann) reported

    @TELUS worse serve cant fix simple billing problem for month and still need business

  • pewpewpew Quinn (@pewpewpew) reported

    Doesn’t Telus use Bell’s network? Why are my calls dropping constantly? I actually had better service with F!do, which is hilarious.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    .@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.

  • paganjames61 james rolfe (@paganjames61) reported

    I am done I got hung up on from fido Tring to get things fixed up. Being sent Al over the place Tring to get a problem solved.for the past 4hrs then getting hung up on that's it my contact is about up. I am going to telus.if this is how they treat loyal customers. I am done

  • BodaciousCopy Christine Bode (@BodaciousCopy) reported

    Today, I called @TELUS again about an outstanding ticket I have w/them regarding dropped phone calls on my data plan. A male service representative said that they've had this outstanding issue for 4-6 weeks & that at least 20 other phones in this region #ygk have reported issues.

  • WasilukKevin Kevin Wasiluk (@WasilukKevin) reported

    @ShawInfo why can’t SHAW fix the BlueCurve issues? These issues in the backend (on the Cloud) have been going on for months and SHAW can’t fix. Every time I call support, I must escalate and waste hours of my valuable time. Should I just move to Telus????

  • ShimaMasoumi2 Shima Masoumi (@ShimaMasoumi2) reported

    @TELUS @TELUSsupport you are terrible