Telus outages and service status in Spruce Grove, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
- The most common problems reported in this area mention TV.
- The most recent signal from this area was received May 11, 12:18 AM EDT.
- TV (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: St. Albert, and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 St. Albert
|
TV | 2 days ago |
|
St. Albert
|
TV | 18 days ago |
|
Spruce Grove
|
Wi-fi | 1 month ago |
|
Spruce Grove
|
Internet | 1 month ago |
|
Spruce Grove
|
Wi-fi | 2 months ago |
|
St. Albert
|
Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
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Megan cleveland (@megskc_) reported from St. Albert, AlbertaAnyone else with Telus have no service right now
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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Megan cleveland (@megskc_) reported from St. Albert, Alberta@craigjesske @TELUS @TELUSsupport No service myself as well
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta@TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Danny (Red Dawg) (@ReddawgHorizon) reported@eesquid 🎯 TELUS has the worst customer service, and it’s not even close.
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heiba9866 (@heiba986627073) reported@markmandel007 @WestJet They can't even price q plane ticket ask them questions about pricing and they won't know what to say, Telus has trainers and quality agents who have never touched a plane 😢, while Canada has staff with several years of exp who do not rely on scripts
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Neil (@Revelat_i) reported@MarkJCarney The money telus received during covid to support federal surveillance should cover the costs.
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Brandon Wealth 🇨🇦 (@BrandonWealth) reported@CXL_LAB Yeah you can see Telus down bad this year
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Dale Alton (@DaleAlton5) reported@JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.
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Nick (@sharpie_360) reportedTelus has some ******* nerve charging the prices they do to join a network that has zero service. We desperately need some real competition for these jerkoffs
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seb (@SebsShoes) reported@Tablesalt13 Telus customer service: [English accent] "Hello, what you are wanting for help today?"
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Shagrath: "The freest of men fly no colors at all" (@Shagarchist) reported@MackTheKnive It's a stop gap, not a permanent fix but probably yeah. I'm already looking at an antenna. May drop the hammer soon. If only to not keep sending Telus $$$ for dogshit service.
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nvrumind (@GiGized) reported@Tablesalt13 Telus has customer service agents?? Wut?
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danielduke (@danield75442562) reported@AdrianaLaGrange Changing from non-specialists to specialists doesn’t mean we have more doctors. The heavy recruiting internationally and calling them doctors without the proper cerification is misleading. Along with your Telus health. Garbage as usual from this government.