Telus

Telus Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spruce Grove, Alberta 01/15/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaSpruce Grove Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • megskc_ Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄

  • chrisholmes13 Chris Holmes (@chrisholmes13) reported from Edmonton, Alberta

    @TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    @ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.

  • starchoice Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton

  • RoxamosOfficial Roxamos (@RoxamosOfficial) reported from Edmonton, Alberta

    @TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.

  • ChazNyeg ChazNYEG (@ChazNyeg) reported from Edmonton, Alberta

    @ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).

  • RossFlats Ross Flats Vintage Apparel (@RossFlats) reported from Edmonton, Alberta

    @EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”

  • megskc_ Megan cleveland (@megskc_) reported from St. Albert, Alberta

    Anyone else with Telus have no service right now

  • MonikaSocialYeg Monika Social (@MonikaSocialYeg) reported from Edmonton, Alberta

    Anyone else having Telus internet issues lately in Windermere?

  • iamcsandiford CHRISTINA🇧🇧🇨🇦 (@iamcsandiford) reported from Edmonton, Alberta

    @TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??

  • joeywants Face Ginch (Jö) (@joeywants) reported from Edmonton, Alberta

    @ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.

  • rmthespian rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

  • JustCallMeEevee Eevee (@JustCallMeEevee) reported from Edmonton, Alberta

    @WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.

  • biggbusdriver Dwayne Nemlander (@biggbusdriver) reported from Edmonton, Alberta

    @m_belenky @TELUS There’s a outage in western Canada

  • eenied Erin Danforth (@eenied) reported from Edmonton, Alberta

    @BilskiSuzanne I still have one because every time I try to cancel it Telus lowers my rate and offers me discounts on my cable/internet. Pretty soon they will be paying me to have a landline. (I’m 48)

  • Harpe97 RinkRatt 37-25-9 (@Harpe97) reported from Edmonton, Alberta

    @McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues

  • starchoice Steve P (@starchoice) reported from Edmonton, Alberta

    @TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jspackma Norma Jane (@jspackma) reported

    @cougsta i believe it was a problem with telus and twitter servers. folks on shaw didn’t have problems. trying to get any info from @TELUSsupport was hopeless.

  • AnonymousLdb LDB Anonymous (@AnonymousLdb) reported

    @AccordionBruce @Lidsville @TELUS Oh yeah! I noticed that … my wifi is Telus … but if I jump off wifi, no issues via cellular network

  • jkmnew jacob new (@jkmnew) reported

    @gulzarnanda I have both Telus internet at home and Public Mobile (on the Telus network) 😑

  • gulzarnanda goldenboy (@gulzarnanda) reported

    @jkmnew twitter wasn’t working on the Telus network all day

  • jcmackinn jcmackinn (@jcmackinn) reported

    @miket136 No it was down in certain areas. A Telus specific issue imread on google. Victoria, Calgary Edmonton etc. On and off. On and off

  • jpoblues J O (@jpoblues) reported

    @itlooksreal I have Telus and it's been bad all day on WiFi for me too. No issues on data, but I'm with Rogers

  • Liv_F West Coast Lass (@Liv_F) reported

    Is this up? Is this down? Is Telus still miffed at Twitter? Or the reverse? Have I been ejected from the matrix? (I might be okay with that last one, actually.) Testing...

  • deJager420 🇨🇦Stephanie🇨🇦🌿💨 (@deJager420) reported

    @thecareyWo Okay, So it is a Telus issue,.

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    My @TELUS internet isn’t working (which isn’t uncommon) and when I call technical support, it’s closed. When I was with Shaw, they offered 24 support, not to mention, my service was rarely down. I regret ever switching my internet to TELUS.

  • cougsta “Un-Albertan” “angry voice” Cougsta 🐧 (@cougsta) reported

    @MaggieGranny No, Bell. Sounds like the people with Telus are having the issues.