Telus Outage Report in Spruce Grove, Alberta
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The latest reports from users having issues in Spruce Grove come from postal codes T7X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Spruce Grove, Edmonton, Stony Plain and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove |
Phone | |
| Spruce Grove |
Phone | |
| Spruce Grove |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS how many clients are your online customer service chat agents expected to juggle at the same time. 20 minutes to confirm one detail, and a call from same agent asking for a different client confirms they juggle clients instead of resolving issues and moving on..
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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MEHAK GILL
(@MehakGill123) reported
from
Edmonton, Alberta
@TELUSsupport Please help Me with Account Number 38040078 i have been ripped off by telus.
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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Ken reddekopp
(@kgredd) reported
from
Edmonton, Alberta
@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.
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Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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💭++ : {𓂀 } Greeπ 𓀆 Ξyz 𓉢 חי
(@Robertial) reported
from
Edmonton, Alberta
Tread carefully, @TELUS . You’re entering a Lose-Lose situation. #100DaysOfPython “The best way to treat obstacles is to use them as stepping-stones. Laugh at them, tread on them, and let them lead you to something better.” —Enid Blyton
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FlocBoutique YEG
(@flocboutique) reported
from
Edmonton, Alberta
LOL @TELUS internet down on #BoxingDay
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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nicole 🌻
(@its_niiic0le) reported
You know when you’re having one of those frustrating days and then all of a sudden @TELUS calls to try and sell you more services and you just want to lay down and cry because you are already overwhelmed enough as it is? Just me? Okay.
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Matt Dagley
(@mattdagley) reported
@AwesomeBiota I use Telus. Same network. Maybe it's my iPhone.
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Hisham Marrow
(@marrow_hisham) reported
Telus custome service is one of the worst people to deal with
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🎸 Danielle Rose 🎸
(@daniellerosegal) reported
@MegaSpork @TELUS Oh this is just an “introductory rate”…after the two years it bumps up to that as well Like…I don’t even get child support…I can pay it, it just ******* sucks 😒
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Melanie 🍁 🕊 🇨🇦
(@melanie_sbuna55) reported
@GlobalBC Hey Global, do you know anything about the problem with Telus service morning?
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Jean-François Mezei
(@jfmezei) reported
@apukwa @fanCRTCProfling @BenKlass Differential pricing decision prohibits zero rating for internet access, Does not prevent 800 numbers for voice calls. free data for Telus health while outside of Canada should be prohibited because it is still a Telus service going through Telus APN and billed by Telus.
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sheri allain
(@sheriallain) reported
@TELUS understands CX! 🚀@CodezillaKids is a new biz customer. Rhea helped on Friday nite of a long weekend! 🙌 Flip side: used @RogersBiz for 3 years prior to COVID. No specs on site, 5 poorly trained CSRs & 1 bad in-store experience 😐 #canada #telco #smallbusinessowner
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Diamond Dog Organa 🇨🇦🇺🇦
(@afterexposure) reported
Our Day Thus Far -or- A Lesson in Unintended Consequences 1. Check @weathernetwork on @ShawInfo 2. Make decisions 3. Realize too late we were looking at info for wrong city (due to the new multi-location 'stupid format', like TELUS uses) 4. Collectively decide to cancel Shaw
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Cynthia
(@CynthiaMD92) reported
@TELUS @koodo @TELUSHealth It was after hours and hours with the technicians on your customer service line and I thought it was to get a new phone would be the solution. When I went to the Telus store at hillside mall they told me that a new phone wouldn’t help that the tower was down. And they had to do
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Cynthia
(@CynthiaMD92) reported
@TELUS @koodo @TELUSHealth On Saturday Peter from escalation team suggested that they reduce my data by two gigs and that will reduce my monthly bill by five dollars. I asked him how is that going to improve my cell phone service? His responses it’s not, you’ll have a cheaper bill. Not helpful whatsoever