Telus outages and service status in Spruce Grove, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Internet.
- Wi-fi (67%)
- Internet (33%)
The latest reports from users having issues in Spruce Grove come from postal codes T7Y .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Telus
Telus is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Spruce Grove, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove
|
Wi-fi | 25 days ago |
|
Spruce Grove
|
Internet | 25 days ago |
|
Spruce Grove
|
Wi-fi | 26 days ago |
|
St. Albert
|
Phone | 1 month ago |
|
St. Albert
|
Phone | 1 month ago |
|
Spruce Grove
|
Phone | 2 months ago |
Community Discussion
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Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta@TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.
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Megan cleveland (@megskc_) reported from St. Albert, Alberta@craigjesske @TELUS @TELUSsupport No service myself as well
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Megan cleveland (@megskc_) reported from St. Albert, AlbertaAnyone else with Telus have no service right now
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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ᴎiɿɘ (@erinh5995) reportedPeople from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.
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don't chew with your mouth open (@kFaNsUpAfLy) reported@TELUSsupport When I try it tells me to add directly from the channel. Its ok tho. I've has such issues with telus this past week so im going to look for another provider thank you
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TELUS Support (@TELUSsupport) reported@VincentDynamo You can utilize the online team member chat service via your parents TELUS app. If the agent is not able to perform the transfer from post paid to pre paid via the online chat they will arrange for a team member to call you directly.
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Canadian❤️ (@SoNaCanada) reported@TELUSsupport @TELUS Loyal for 15 years. Tried calling 611 with no luck, but finally got a callback after 3 days—agent had a child crying nearby, then she hung up and never called back. This is not acceptable. Escalate to a manager or retention team, or I will consider switching
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Harry Sak (@CriticalAnger) reportedGood news, Telus was able to put in a cancellation. So, this means that all the scammers cost me was a little time, which I have tons of. **** Indians, worthless street shitters.
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Josh (@6Nonny) reported@Johal6O4 @zCallouts No Telus has ****** me on multiple occasions, one time a dump truck tried to take a detour down my street and smoked a power line
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iWhiteshad0w (@iWhiteshad0w) reported@TELUSsupport @TELUS @TELUSBusiness After hours on the phone with your customer support some rude and some very nice #telus will not credit our bill the $400 in data charges on my daughters line which only has talk/text. Back to #Rogers you lost $3k/yr 4 lines over $400 credit.
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Micheal Steinhauer (@Mstei0) reportedA slob talking about my telus bill paid for by my tax refund. Myself? Anyways. You're lucky these slobs help you.
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Jan Molina (@janibanani23) reported@jodyvance @TELUS @TELUSsupport We had the exact same problem. Thought it was us. Maybe not …
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Drew Rickard (@DrewRickard2) reported@AlanErrington Yes same problem via Telus TV, must be a Global issue??