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Telus

Telus Outage Report in Spruce Grove, Alberta

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Spruce Grove come from postal codes T7Y .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove, St. Albert, and Stony Plain.

CityProblem TypeReport Time
Spruce Grove Wi-fi 7 days ago
Spruce Grove Internet 7 days ago
Spruce Grove Wi-fi 8 days ago
St. Albert Phone 14 days ago
St. Albert Phone 14 days ago
Spruce Grove Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • LauraBellaT
    LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

  • Mimz_Slacker
    Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta

    @TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    Anyone else with Telus have no service right now

  • rmthespian
    rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • hodges43285
    Hodges43285 (@hodges43285) reported

    @TELUS @TELUSsupport well it’s off again. Worst service since dial up … horrible connection and service in Prince George. Horrible.

  • TuesdayWitch
    𝐬𝐚𝐬𝐡𝐚 🌩 (@TuesdayWitch) reported

    IT WAS UP AND THEN WENT DOWN IN THE MIDDLE OF A VERY IMPORTANT MEETING @TELUS THIS IS RIDICULOUS! I AM DIRECTLY CONNECTED AND NOTHING IS ON WIFI

  • AnnieSmoakly
    /////Annie Smoakly////🏳️‍🌈 (@AnnieSmoakly) reported

    Rent: $850 Epcor: $400 Direct Energy: $450 Telus: $100 Paycheck: $1850 Do YOU see the ******* Problem?! Because I ******* can’t UN see it!!!

  • mackie4567
    Mackie (@mackie4567) reported

    @kim_siever I've noticed this too. I thought it was just Telus but it's starting to be other companies too. We have stellar credit and no problems but all of a sudden there are way more reminders.

  • joelblackbeatty
    Joel Black-Beatty (he/him) (@joelblackbeatty) reported

    @TELUS just wanted to say your employee Adam (phone ending in 2854) is amazing, he should get a raise! He’s been the only positive experience I’ve had with Telus, and really made up for the terrible service I receive daily from Telus. He’s the only reason I kept your service.

  • EricFaceplant
    Eric Faceplant (@EricFaceplant) reported

    @TELUSsupport I appreciate that, while restaurants are going through such a difficult time, that Telus is responding by abdicating all but the minimum responsibility legally required. I missed a very important call back because of the interruption in service.

  • tezzywyd
    tezzy (@tezzywyd) reported

    @gvnnarvvs @Addywya @yo1elu Telus fg sucks ***

  • RyanStew8881
    Ryan Stewart (@RyanStew8881) reported

    @TELUSsupport @TELUS first two weeks with you and wifi just hard crashed again. The previous ones your sub contractors unplugging us at the hub. Zero control over this. Care to help on a Friday night? Ripped up the lawn and driveway for your fibre...’awesome’

  • kyall
    kyall glennie (@kyall) reported

    @silversetsun and my SIM is the no-frills, no-service, no-call centre "Public Mobile" owned by Telus. the cheapest you can get.

  • AnnoyingBoxz
    windows_2000 (@AnnoyingBoxz) reported

    @TELUS for **** sakes ive been at 300 ping for the past 10 mins. fix your **** already