Telus outages and service status in Spruce Grove, Alberta
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 12, 3:39 PM EDT.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Spruce Grove come from postal codes T7X and T7Y .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Spruce Grove, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove
|
Internet | 1 day ago |
|
St. Albert
|
Phone | 21 days ago |
|
Spruce Grove
|
Internet | 24 days ago |
|
St. Albert
|
TV | 1 month ago |
|
St. Albert
|
TV | 1 month ago |
|
St. Albert
|
TV | 2 months ago |
Community Discussion
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Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
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Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta@TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.
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Megan cleveland (@megskc_) reported from St. Albert, AlbertaAnyone else with Telus have no service right now
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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Megan cleveland (@megskc_) reported from St. Albert, Alberta@craigjesske @TELUS @TELUSsupport No service myself as well
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ronald (@TerrifyingWords) reported@JonFraserTF @TELUS Heh. Years ago I had to get the CRTC to force @TELUS to comply with their own terms of service. The amount of scripted dishonesty I experienced at multiple levels was unbelievable. No way it wasn’t corporate policy. Even their mandated apology was dishonest.
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Jonathan (@kingofvictoria) reported@JonFraserTF @TELUS @TELUS needs to revamp their customer service. We need to speak to Canadians that actually speak English or French. Quit offshoring your customer service.
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Warlok (@TheOnlyWarlok) reported@JonFraserTF @TELUS Years ago after cancelling TELUS cell phone service in the 90s, I had to chase Teleus for a year to get back money they owed me from charging after the fact. Several calls to several levels of help later, I eventually got them to send me a cheque. It seems they didn’t learn.
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Re Boot (@rebo0ot) reported@DaBluedudeGames @TELUS @TELUSsupport They’ve never ever spent any money 💰 on web development. Try logging in and navigating around in different areas. It’s a cringe experience. And their mobile app is worse if that’s even possible but they managed to succeed.
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Dividend Alex (@AlexSS94736924) reported@JonFraserTF @TELUS Ever since their customer service switched to 100% AI it’s useless; going to switch soon too
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TheWolfOfFranklinSt (@TheWolfOfFrank2) reportedI live in the GTA and the service for the largest populated area of this country is absolutely mind blowing terrible . @TELUSsupport @TELUS I’ll be leaving soon enough .
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Shazad Atcha (@ShazadTech) reported@JakeLandauTO @PsudoMike Telus I believe still charges for eSIM, which is absurd. Up until recently, Telus was having people buy plastic eSIM “voucher” cards for $20 a pop. **** Rogers, Bell, and Telus!
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Stan Querin (@BlackStangBC) reported@jabo_vancouver @TELUS That's a typical day for me with telus try channel up then down....
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Cons (@Consrcrooks) reported@JonFraserTF @TELUS Telus customer service is non existent. They don’t listen and their service has gone to ****. Furthermore the cell service is sporadic in my area and I’ve never had. So many dropped calls like I have as of late ! Good riddance , on to Rogers I go.
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TheRooster (@HandsofScars) reported@JonFraserTF @TELUS I tried to get a new phone twice in the past year and both times the sales rep made the experience terrible so I simply left.