Telus Outage in Spruce Grove, Alberta

@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal

And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.

@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.

Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡

@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?

Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡

Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.

Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐

Ummmm my tv signal is now lost?!! Wtf Telus

Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.

@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.

@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬

****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.

@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP

@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians

$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.

Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls

@TELUS I never use twitter, but I came on here just to tell you guys can shove your bandwidth overage emails up your butt. If I get charged a dime I'll be switching. I'd rather have slower internet than get extorted for arbitrary bandwidth limits.

@b1keridingpinko @TELUS Nah, I never do that. Roaming is only around $2.50 - $3 a minute, and for most trips I don't use it at all. For me, just using it for emergencies, I think it's cheaper to just roam. If I was going to talk/text a lot, I'd definitely get a SIM locally though!

@jasonowen7937 @TELUS Oh i know they don't, I've worked in that industry before, it has to be their loyalty people that fix the problem, which i managed to get through to, so we'll see next month how it goes lol

@KolbyRizzo In the Oil Industry I have always had to change phone numbers regularly. Telus only provides if they were my carrier. I have to change carriers regularly. I went to Gmail and got slapped by CBC. So I use Hotmail and Proton Mail. No problems there so far.

@Rootbrian_ @TELUS No, it's not my ISP. I figure it's these shitty routers. I've read the same complaint coming from tons and tons of other telus users.

@Jessie42292067 @TELUS That would also depend on your internet service provider AND the modem/router combination they provide. Has nothing to do with the isp or the carrier for that matter.

@JtotheEVON @TELUS Can you go down to Telus in Vancouver and deal with them face to face?

@NVIDIASHIELD @TELUS Any chance you could convince @amazon to fix their Music app so that it actually works on the Shield?! HD would be nice too.

I don't even understand how @TELUS can just continually screw things up on my account, like i've worked in that world before, this shouldn't be this complicated. Now they're even charging me for a "Promotional Gift Early Termination Fee", even though i never got a gift lol

Hey @TELUS you actually owe me money. And you affected my credit. You claimed to have this resolved yet here I am still receiving msgs ur cutting off my ****. What is wrong with U? Did you catch Covid @TELUS ? How about u fire the ******* whose handling this