Telus Outage Report in Spruce Grove, Alberta
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The latest reports from users having issues in Spruce Grove come from postal codes T7X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Stony Plain, Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Stony Plain |
Internet | |
| Edmonton |
Wi-fi | |
| Spruce Grove |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Celeste
(@keatsmom) reported
from
Edmonton, Alberta
Day 2 with no @TELUSsupport @TELUS email. Sure would like to know what's going on. When it comes time to renew my plan in October, this lack of service will go a long way in helping me decide what to do. 🤔🤔
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Don 🏴
(@eglinski) reported
from
Edmonton, Alberta
Trying to enjoy #ChernobylHBO #GameofThrones @HBO @HBOCanada except that @CraveCanada is just devastatingly awful. It’s just 1080p sh!t-smeared digital artefacts across my screen. Sad that @STARZ was sucked in by @BellMediaPR @TELUS and their garbage service. Better to pirate FYI
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport It happens. I’m surprised they were rude. Anyway, hope all better next time. I like TELUS because of their community generosity
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Christina
(@gurlygurl_99) reported
from
Edmonton, Alberta
@TELUSsupport On hold for 40 minutes now with support. Saw webmail was down but I don’t see anything about internet down.....still looking around while waiting on hold. #telus #yeg #longholdtimes
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Adrian Borowsky
(@adrianborowsky) reported
from
Edmonton, Alberta
@tonyposnanski @TheRealOJ32 Golly. @TELUS , maybe you were right about cyber bullying. Help this poor man. He's being treated as if he killed 2 people or something.
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cheddar the dog
(@jennxanderson) reported
from
Edmonton, Alberta
lol okay update: Telus rep finally came and fixed my internet and it wasn’t my modem or wiring or anything... SOMEONE CUT MY SPECIFIC APARTMENT LINE IN THE BASEMENT OF THE BUILDING JUST MY SUITE WHO IS AFTER ME FIRST MY CAR GETTING BROKEN TWICE INTO AND NOW THIS
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CastledwnsDan
(@CastledwnsDan) reported
from
Edmonton, Alberta
At the #telus store trying to get a billing issue fixed and maybe upgrade the phone. Person helping me seems good. Disputes center she’s talking to maybe sucks
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Jessie Breton
(@commotio_cordis) reported
from
Edmonton, Alberta
Back up briefly and down again. @TELUS @TELUSsupport
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
@AzorcanGlobal @TELUS @TELUSsupport Mine was down for over 2 days. Didn’t even bother calling Telus about it because their customer service is horrible
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BryanBowen
(@2Zero54) reported
from
Edmonton, Alberta
More Telus email issues this morning. The $10 rebate doesn’t cut it #Telus #fixit
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VRABEL Construction
(@yegVRABEL) reported
from
Edmonton, Alberta
@ctvedmonton @TELUS cut our power lines while installing the same cables. This was a year ago and still no resolution. @ChemcoLtd was the contractor and they offered $300 gift card 😂and didn’t even follow through on that ! Never mind the food that spoiled and generators brought in myself.
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Alãnãtudē
(@aWYNNING) reported
from
Edmonton, Alberta
@RuckingHook_2 @Bell I was at telus for 20, since they were clearnet but then shit went downhill. Virgin is technically bell & had the best plan for me but holy shit, I’ve never experienced this type of service, ever.
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Mark McDonald
(@MMACSCOT) reported
from
Edmonton, Alberta
@TheGentYYC @TELUS @TELUSsupport My experiences with TELUS has been the opposite. Superb customer service.
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Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦
(@yegventures) reported
from
Edmonton, Alberta
@ElleninSaigon @TELUS Don't even get me started about the home internet service. They've had 'rushmen' (high level) techs visit my house many times. At the time I stuck w them because they were my employer. Seriously considering bye bye to everything. To think I was close to getting home alarm w them
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Richard
(@richard_nel) reported
from
Edmonton, Alberta
@ZacTrolley @TELUS And people think the carbon tax is bad. At least it has a greater good purpose.
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Yes, Nicola Dinicola is my real name
(@DinicolaNicola) reported
from
Edmonton, Alberta
From my desk, I can overhear my colleague having an EPIC argument with Telus customer service on the phone. It's both funny and terrifying. I'm trying not to giggle, but I'm cringing so hard on behalf of the Telus rep that my toes are curling inside my shoes. #badservice
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Chase Pascal-Quewezance
(@PascalVII) reported
from
Edmonton, Alberta
@RastaDaMonsta @TELUS Facts. I need to do the same. They charged my mom internet 150 when she was only getting 8mbps down/upload
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Ryan Dauphinee 🇨🇦
(@ryan_dauphinee) reported
from
Edmonton, Alberta
If this is the kind of service @Telus provides Im definitely not switching there when my contract expires. @TELUSsupport what seems to be the problem solving this.
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
@TELUS tv signal lost more than it is found. Bet #shawtv customers are enjoying @BlueJays game #optiktvsucks
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Patricia Wheadon
(@pajowh) reported
from
Edmonton, Alberta
Great. @BlueJays game just starts and @telus tv signal is lost again. C’mon! #optiktvsucks
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@BigBishy1) reported
@TELUS Honestly **** off with the activism, now you’re going to be charging extra for credit card payments. Your company is grasping at straws. Soon as this bill cycle is done I’m switching providers.
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Alan Mullen
(@Alan_m007) reported
@TELUS @TELUSsupport internet sucks!!! Paying the highest amount for the “best” internet coupled with Optik tv, and it absolutely sucks! #dobetter
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BE McWilliam Fine Art instag bemcwilliamfineart
(@ArtistMcWilliam) reported
Telus pre paid cell is garbage - you get a text saying all topped up then no service until the office turns it on so you wait two hours on the phone for service. Look at other carriers!!!
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Roger Loves Music
(@MusicMan1730) reported
UPDATE! @Telus @TelusSupport Still NO LANDLINE PHONE, NO TV, NO OPTIK & NO INTERNET and it's been 31.5 HOURS WITHOUT THESE SERVICES! Still no communication as 2 when they R going 2 FIX it & what they R going 2 do 2 credit me 4 my loss of these Services! #UnFuckinBelievable!
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Jeff
(@jeffisnowhere) reported
I feel bad for the young employee at @TELUS who felt like she needed to treat me badly about the question I had on my bill, she's probably had angry customers. I was not angry, but still don't agree to pay roaming charges when not roaming. I feel scammed. @TELUSsupport
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Avi Barua
(@AviBarua15) reported
@freedomsupport However, when I called customer care today, I was told I will not get any credit of 45 dollars so called up gradation fee Ok, is it a fault of mine or your sales policy? I was quite loyal to freedom, although I had offers from Telus via my company..cont
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Jason
(@Jason749417032) reported
@kirsten__alyssa @TELUS I so enjoy 1 bar on most major Hwy in Albert with my 5G iPhone. Bell sucks also.
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Clifford Dutka
(@CliffordDutka) reported
So what's wrong? 1) I've never had a bill for $115.40. 2) #Telus has never sent me an email for a payment reminder. 3) I paid my Telus bills at a set time every month and logged in to the Telus portal (by opening a separate tab and browsing the Telus site).
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Monica Babić 🇨🇦
(@1babitch) reported
@theJagmeetSingh Where does your family shop?Hear about Telus’ 45% net profit quarter? Or the plan to charge a credit card users fee in future. I do wonder what investments you & family hold. PS ~ IMHO You’ll never come close to #JackLayton (11 yrs now. RIP 😢). He, I campaigned FOR
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lim
(@kevooil) reported
@kirsten__alyssa @TELUS They all bad