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Telus Outage Report in Spruce Grove, Alberta

Why is my Telus service not working?

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove, St. Albert, and Stony Plain.

CityProblem TypeReport Time
Spruce Grove Wi-fi 7 days ago
Spruce Grove Internet 7 days ago
Spruce Grove Wi-fi 8 days ago
St. Albert Phone 14 days ago
St. Albert Phone 14 days ago
Spruce Grove Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • rmthespian
    rmthespian (@rmthespian) reported from St. Albert, Alberta

    @maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.

  • LauraBellaT
    LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta

    @TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

  • tburns34
    Taylor Burns (@tburns34) reported from St. Albert, Alberta

    Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS

  • megskc_
    Megan cleveland (@megskc_) reported from St. Albert, Alberta

    @craigjesske @TELUS @TELUSsupport No service myself as well

  • Mimz_Slacker
    Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta

    @TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • zFDiNozzo
    [zF]Anthony DiNozzo (@zFDiNozzo) reported

    @brittlestar My experience with Telus is that the company is incompetent. My experience with Rogers is that they don't care about their customer and are garbage. As a current Shaw customer I will be left with 2 options for my internet. Stay with the garbage or switch to the incompetent.

  • hottakesareus
    SportsTalk (@hottakesareus) reported

    To all my Canadian followers. Rogers and Bell have terrible customer service and not a great service at all which they are showing right now, @TELUS has been working throughout this entire lockout and they have an amazing team

  • AureliaEtoile
    Aurelia_Primrose (@AureliaEtoile) reported

    @PaulMitchell_AB I had no trouble .... but then, I'm with #Telus

  • livewire3791
    🇨🇦Canadian Eh!🇨🇦 (@livewire3791) reported

    @esteetabernac Nope the Bell/Telus/Rogers monopoly will carry on. I wonder how many people couldn’t call 911 yesterday for an emergency?

  • RichardMuncherr
    CM (@RichardMuncherr) reported

    @zeeke55 @ltmcdies @FP_Champagne With privatization, income is prioritized. With public, service is prioritized. If Bell and Telus could've seamlessly taken Rogers traffic most the damage would've been mitigated

  • ChrisKrysler
    Education4All (@ChrisKrysler) reported

    @SGaibrie I’m confused…every example you gave…including Rogers…is not a monopoly. Everyone that was on Bell, Telus, and Freedom had service. Never-mind those that were in subsidiaries like Koodo or Virgin that also worked. How can AC/Westjet be monopolies…they are two companies!

  • GlobalProTrader
    David Brady (@GlobalProTrader) reported

    Sorry guys, I too was a victim of the unprecedented countrywide internet and cellphone outage yesterday courtesy of Rogers. Back in business but getting a Bell and Telus plan today.

  • LukeCoughey
    Luke Coughey (Standing with Billy) #BeepBeep (@LukeCoughey) reported

    @TELUS why is it that I need LTE+ or 5G to have any data usage with my phones? When my signal drops to LTE or 4G, I am limited to phone & text only.

  • Elizabe60225387
    Elizabeth Keefe (@Elizabe60225387) reported

    @RogersHelps I don't care if they say they are sorry...Rogers should be fined or sued as their company outage cost millions to be impacted without access to bank cards, etransfer, and even emergency services. I will NEVER use Rogers and if they take over Shaw, I will use Bell or Telus first

  • michaelennett
    Michael Ennett (@michaelennett) reported

    Wondering how we bill the carriers for their inability to offer service yesterday. Is it not funny how we get billed for paying our bills late, so what happens when they fail to provide us service? @TELUS I'm talking to you.