Telus Outage in Spruce Grove, Alberta

Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security

@TheSpinDoctor @MizzJackson @TELUS Due to their terrible customer service, they are one carrier I will never use. And now there’s Telus Health which makes them even more disgusting in my mind.

LOL @TELUS internet down on #BoxingDay

@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app

Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell

Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.

@elks @TELUS “This team is terrible but at least this box suite is pretty cool”

Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2

@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.

@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue

@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.

@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever

@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice

hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.

@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.

Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.

@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes

@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.

Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?

@TELUSsupport I had applied fr Telus connection more than a month ago. Since then, there have been 4 visits of the technician yet no one has done the job. I dont understand how you guys work but it should not take more than a month to acquire a customer coming from competition.

I was supposed to have a Modem mailed to me a month ago & nothing has arrived. My internet has been dropping out for months now. Dude in the Phillippines part of Telus tech support & a supervisor called me & said it would be mailed to me.

I just realized that @TELUSsupport was the evil corporation that provided the cell phone tracking data to the Canadian government. **** @TELUSBusiness That wasn’t their info to sell. Glad I don’t give those bastards money. Time to sell my telus stock though.

@Crackmacs It's like Telus service. Sometimes there are unannounced outages.

@Crackmacs The lights are on the same system as Telus Pure Fibre. It’s probably down again. 💡

@TELUS why should I update my credit card info 5 times, for each account I hold (just got penalized for not missing one). Where is your IT team?, this is 2022, technology has advanced.....integrate and learn to provide better customer experience

@Shawhelp No. No its not. Tried twice and both times I get the recording to call back during business hours. Tried chat help and they were closed too. No worries, Telus is offering us deal now anyway. Thanks.

Rent: $850 Epcor: $400 Direct Energy: $450 Telus: $100 Paycheck: $1850 Do YOU see the ******* Problem?! Because I ******* can’t UN see it!!!

@TELUS for **** sakes ive been at 300 ping for the past 10 mins. fix your **** already

I noticed my internet was a little slow this morning, but after spending most of the afternoon on the phone with Telus, I can happily say it is somehow even slower.