Telus Outage Report in Spruce Grove, Alberta
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The latest reports from users having issues in Spruce Grove come from postal codes T7X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Spruce Grove |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Really disappointed in @TELUS, who suspended my service with zero warning, leaving my entire home without internet. This is the second time it’s happened in a year. Maybe it’s time to make the switch to @shaw.
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Tony Hornung
(@cdnantman) reported
from
Edmonton, Alberta
$1000 @TELUS bill this month. 5X the previous month’s bill. All “airtime overage” charges. No warning, no courtesy call. Thanks for the “support”. Taking suggestions for a new service provider.
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Vahid Ayan ❄️🦅
(@VAHIDAYAN) reported
from
Edmonton, Alberta
@TELUS Why our home security (smart cameras) stops recording from time to time? We bought this service 2 months ago and not recording has happened twice. The 2nd one happed last week when we are away? How we should trust this service and tools?
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Madison Moroz: PLAYOFF BOUND!!!
(@Madi39) reported
from
Edmonton, Alberta
Ummmm my tv signal is now lost?!! Wtf Telus
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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socially_awkward
(@David_Yeh) reported
from
Edmonton, Alberta
Telus fixed our PVR not recording issue by replacing our digital box, but now our box randomly freezes and reboots and it super hot to the touch 😡🤬😩🧐
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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Taylor Burns
(@tburns34) reported
from
St. Albert, Alberta
Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Hey #Telus .... thanks for wasting 3 hours of my life today with a no show, an error in the system is why the tech never showed. After an hour wait on the phone. So 4 hours, add in a pissy mood. 😡
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡
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Joshua Marshall
(@JMarshyBosco93) reported
from
Edmonton, Alberta
@PierreVLeBrun I got Telus cable in Alberta & it’s not on any of the NHL Centre Ice channels. Bad look for the @NHL so far.
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Chris Dingman
(@dingdish) reported
from
Edmonton, Alberta
@TELUS your cable and wifi sucks!! And yes I’ve tried unplugging the modem and cable box 🙄🙄🙄🙄🤬🤬
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Lawnmower Hospital
(@lawnmowerhosp) reported
from
Edmonton, Alberta
Don't know what going on today. Having major @TELUS issues with our phone. Extremely sorry. #Droppingcalls
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charbroiled gargoyle 🚠
(@newmusicmichael) reported
from
Edmonton, Alberta
And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
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Stuart Kehrig
(@stukehrig) reported
from
Edmonton, Alberta
****, ****, **** **** @TELUS Your website sucks, it times out my changing cable package and wants to sell me a wifi booster starter pack when I have one and all I want is an expansion pack.
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KeeperOfSheep
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@YouTubeTV it's time to step up and #savecanada. @Bell @TELUS @RiverTVNow are not providing a viable service to Canadians
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@telus @TELUSsupport when I say “activation code” to your annoying IVR, it should send me to technical support, not billing. 30 mins waiting on hold for nothing. It’s 2020 and voice recognition is better than that.
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
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Sheepleslayer
(@sheepleslayer69) reported
from
Edmonton, Alberta
@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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Oiler Guy Steve
(@Costello_stats) reported
from
Edmonton, Alberta
@Robin_Brownlee @AmandaCTV @ctvedmonton The whole city looks like **** honestly. Weeds everywhere, grass uncut, garbage everywhere. It sucks, but you sympathize with the city as they try to juggle it all... your yard should be taken care of by @TELUS ASAP
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@Mike39364890) reported
@Pyshkov @apmassaro3 Such a rip off. And we thought Telus and Rogers were bad....
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Sivarama Krishnan
(@kvsrkrishnan) reported
@TELUSsupport @TELUS I lost my workday because my request to transfer my service to a new address was not processed. No appointments are found in system despite requesting one for 12/1. This is really frustrating.
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Coastal Community
(@CCCU) reported
Service Update - Temporary Hours of Operation at our Gabriola location: 10AM - 2PM These hours will be in effect until Telus can restore the internet access at this location. We appreciate your patience.
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Brenda Potter Phelan 🇨🇦🇺🇦
(@SilverCompass) reported
When exactly did @TELUSsupport get so bad? Waiting to get a credit for a #FIONA fast pass for 100 minutes and counting. Chat BOT is not helpful only frustrating. And let's talk about the fee charge for using a credit card shall we?? 20 years of loyalty should count. #TELUS
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bbcrzyfan
(@bbcrzyfan) reported
@CHEK_News i'm furious. I checked this am for outages, found nothing. Finally had a Police Wellness check done on my 85 yr old Mom who has Nothing but a landline. Telus knew since last night there were problems
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guri
(@Gssaini11Guri) reported
@TELUS i tried to get the new phone over my existing line and called the call centre. The disconnect the call over the hold and moreover the offers given are not good enough in comparison to rogers. Hope i will get some help here.
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Katie DeRosa
(@katiederosayyj) reported
BREAKING - B.C.'s medical services watchdog is taking Telus Health to court over its subscription-based health service, alleging it amounts to illegal extra billing. The Medical Services Commission filed an injunction against Telus Health in B.C. Supreme Court today #bcpoli
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Brenda Moreau
(@StuckinSimpson) reported
@TELUS @TELUSsupport is there a issue NW Edmonton (Elmwood)? We had issues for 3 days. Now can't log in to WORK!!!! No updates on website or app.
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Brad
(@Brad00720520) reported
@richardzussman Must be the same idiots that wanted to shut down access to private surgical clinics. Begging for someone with a brain to fine Telus if this is found to be true rather than doing away with access to amazing physicians covered by MSP. We can’t afford to lose access to doctors in BC
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BriBri
(@QuirkyBribri) reported
from
Kamloops, British Columbia
@telusmobility having your sales person tell me to **** myself at the end of our short call for being a part of the EPP was not what I was expecting today. 🤷 - customer service for the win I guess. @TELUS @TELUSsupport ...