Telus

Telus Outage Report in Spruce Grove, Alberta

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The latest reports from users having issues in Spruce Grove come from postal codes T7Y.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Spruce Grove, Alberta 01/14/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaSpruce Grove Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi

Community Discussion

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Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

  • LiamLeroux42 Liam Leroux (@LiamLeroux42) reported from Edmonton, Alberta

    This is true, I don't love my landlord or Telus but they get all my support every month. All the artists get from me is a raspberry & a middle finger. 🙃

  • keatsmom Celeste (@keatsmom) reported from Edmonton, Alberta

    @CappyD I have it, through Telus. I've just started it, and so far not bad. I like that I can watch certain movies that stent on Netflix, but f I dont find value in it, I will drop it after a month.

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS The most advanced phone on the most out-of-date company. No esim support!

  • Stephane774 Yamamoto97 (@Stephane774) reported from Edmonton, Alberta

    @McFeenixx It’s 200 bucks but Telus lets you pay for it in 4 separate instalments of 50 bucks. Well worth the money , you literally get every game and I’ve never had any issues with the connection or lagging.

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    After an hour on hold with @telus, I’m getting my fourth technician visit since October, now to fix my basement TV. The guy who “fixed” my internet somehow made the service slower and more intermittent. I’m just glad my phones are on infinite data.

  • KrauseArik Arik Krause (@KrauseArik) reported from Edmonton, Alberta

    of hand, the money he gave me for his line, isn't coming in anymore, therefore it's all on me. I'm not even a @TELUS mobility customer, but their loyalty department has called me three times this week. Attempting to get me as a customer with amazing deals.

  • Oxcanhosting Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    No internet or TV and called #telus over an hour wait to talk to someone how poor

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @br_webb Bell, Rogers and Freedom: LOL Telus has no esim support!

  • Skylaa66 LA (@Skylaa66) reported from Edmonton, Alberta

    [WRITE YOUR MESSAGE OF SUPPORT] #TELUS #WorldJuniors #EndBullying

  • miketheref Mike Malowany (@miketheref) reported from Edmonton, Alberta

    @IMPACTWRESTLING Is it up. Ordered it through my TV provider and have a blank screen. Having issues @TELUSsupport @TELUS

  • yegventures Lincoln Ho | Yegventures 🇨🇦🇭🇰🇻🇦 (@yegventures) reported from Edmonton, Alberta

    @Mandoline79 @TELUS When I worked there, I started out as an Assure agent (tech support). The kind half hour wait I had today was unacceptable, let alone having to spent 2 hours on the phone. They kept contracting jobs overseas as well.

  • Nitramwerdna Andrew Martin (@Nitramwerdna) reported from Edmonton, Alberta

    Thank you @Telus for screwing up the listings on tv and making me miss the @FCBayern game. Never had this problem with Shaw.

  • ChrisLaBossiere Chris LaBossiere (@ChrisLaBossiere) reported from Edmonton, Alberta

    After waiting over an hour for @Shawhelp to call me back (they quoted 35 minutes - as 225th in the queue), I am going to bed and will turn off the ringer. I have ducks to kill on the am and can order my new @TELUS service tomorrow. Shaw TV can’t solve the buffering.

  • CoolGuy54682288 Cool Guy (@CoolGuy54682288) reported from Edmonton, Alberta

    @TELUS @Apple None of the customers is 100% happy because you do not support esim!

  • jnorum Joanne Norum (@jnorum) reported from Edmonton, Alberta

    @TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

  • Artman101a artman101 (@Artman101a) reported from Edmonton, Alberta

    @NicelyNabil The one time my Telus works !!! yaaaaaaaaa lol I feel for you tho sucks when it messes up on a hockey game

  • allantaylor allantaylor (@allantaylor) reported from Edmonton, Alberta

    @Mandoline79 @TELUS I’ve had some staggeringly confusing troubleshooting issues with them. It’s like they know they’re the only game in town for some services and they don’t even try to keep you happy.

  • JasonWiwadBP Jason Wiwad (@JasonWiwadBP) reported from Edmonton, Alberta

    @ShawInfo might be the worst run company from top to bottom. Online, Retail stores to Support. Who actually uses this company cut my service off before I ever had any went to @TELUS and Blamo wow finally some culture in a business experience

  • MHClark2617 Mary-Helen Clark (@MHClark2617) reported from Edmonton, Alberta

    I’ve been on hold with @TELUS tech support for six minutes now and I’m already annoyed.

  • sass3450 pat sasseville (@sass3450) reported from Edmonton, Alberta

    @Mandoline79 @TELUS They've been worst customer service in Canada for yrs. Just brutal!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JosephAKorczak2 Joseph A Korczak (@JosephAKorczak2) reported

    To bad Roger's bell and Telus need to take Take every thing over and this would happened under bell and Telus

  • idyll_code Mark Madsen (@idyll_code) reported

    The Rogers outage… For the longest time, I’d carry two cell phones. One on Rogers & one on Telus. I did it because of outages like the one we had yesterday. If an outage is going to cost you a lot of money have a back up plan. If you choose not to have a backup, it’s on you.

  • CreativeBlueON CreativeBlueON (@CreativeBlueON) reported

    @JenniferWhalen What a sick joke. It happened to my gf. Wonder how many new customers Bell, Telus and others will get out of this Rogers outage.

  • Avi_serfay Avi serfaty (@Avi_serfay) reported

    @drivesincircles I don't he will recover- I visited @telus & @Bell there is a lineup of people transferring their wireless services. There is no difference ..Just people hoping that Bell or Telus won't go down like Rogers

  • Avi_serfay Avi serfaty (@Avi_serfay) reported

    @JoyAndDefiance I hope they will sue @Rogers ***... even the lotto wasn't working -tied to Rogers ...the first thing I did is change my phone service from Rogers to @Telus ... Hope they will not go down at the same time ...

  • YaasirAli ♕ Yaasir ♕ (@YaasirAli) reported

    WHY IS MY DATA SO SLOW AND IM WITH TELUS 😡😭

  • idyll_code Mark Madsen (@idyll_code) reported

    I actually have Telus and Shaw internet connected at my house right now because I know it’s cheaper to pay for the second connection than be offline if there’s an outage.

  • biletubes Bill Tubbs (@biletubes) reported

    @BakedGoodsYYC @MondoAlberta @PierrePoilievre I don’t doubt that a regulated utility can be an innovative industry leader (e.g. SaskTel). But I believe market competition ensures all others have to catch up to the leader. I don’t know why Telus/Rogers/Bell are consistently so bad but I think it could be lack of competition.

  • worldofmarilyn1 marilyn🇯🇲🍁🌴🇺🇦 💙🌊🏳️‍🌈 (@worldofmarilyn1) reported

    @sarrahh011 I was with Telus for yrr put my kid on koodo 15 yrs ago, then I switched 10 yrs ago. Love them. No issues even when in rural Quebec. I think they Have better deals. I hate bell & Rogers equally.... So for the house needs, I am screwed lol.

  • chrisalecanada Chris Alemany 🇺🇦 🇨🇦 🇪🇸 (@chrisalecanada) reported

    @VE7PMD @TELUS Nice. Not bad. Notice it is new activation only. Likely contract too?