Telus Outage Report in Spruce Grove, Alberta
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The latest reports from users having issues in Spruce Grove come from postal codes T7X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Spruce Grove |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS Good to hear. I went to war with loyalties and retentions before just saying "ok cancel my service as of Sept 30" as I was signing up for new service under my parents name.
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flyhighmiledude
(@flymilehighdude) reported
from
Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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M I Mubarak Sadhar
(@Mubarak_sadhad) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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Cam. Aka Bawse 🇺🇦
(@DatBawse) reported
from
Edmonton, Alberta
@SCUBADubois @TELUS @CRTCeng When we moved last September I fought with Telus to extend the contract at the new pricing. They wouldnt do it. So we just called in for "new" service under my parents name and got all the deals/freebies so easily.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik Tv not working?
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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🎂 🚧 Jeff Nachtigall
(@dirklancer) reported
from
Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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Jigga
(@yegnav) reported
from
Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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tracy gora
(@thetrblwthtracy) reported
from
Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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RDCloutier_Oilers
(@Cloutier_Oilers) reported
from
Edmonton, Alberta
Telus fix your ****!
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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Чад (Chad) 🇺🇦
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else’s Telus Pik TV down!?
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Unacceptable Chinese Гордон 👨🏻🧏🏻♂️👂🏻🦻🏻
(@CggGordon) reported
from
Edmonton, Alberta
@TELUSsupport Not happy with you Telus. You are losing my support fast.
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Sarah Parkes
(@SarahPa58703798) reported
from
Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
I stand corrected .. neither your digital or on phone clients seem educated about Telus ending support for current PikTV boxes... poor product knowledge all around ?
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS after three agents the best I got was, "wait for an email" with your imposed May deadline for #PikTV service I'd certainly like to have the required upgraded boxes ASAP . Customer experience on the decline ..
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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William (Billy) Marr
(@HockeyTrainer77) reported
Anyone else have an iphone on the Telus network and it’s stuck in sos mode? Not sure if it’s storm related or a phone issue…..
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nassie Jeffrey
(@JeffNasse) reported
Why did the CRTC, IGNORE ME WHEN I REPORTED THAT TELUS WOULDN'T CANCEL SERVICE OTHER THAN MY TELEPHONE? OR WHY ROGERS COMMUNICATIONS RACKED UP A BILL OF NON-EXISTENT SERVICES THAT MADE MyCREDIT RATING TANK EVEN AFTER RETAINING MY GAS CARD AFTER A BANKRUPTCY? YOUR TUNES ******🎶
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Sarah Devoe
(@SarahDevoe4) reported
@TELUSsupport Hey Telus! In Halifax and our phones are not working at all. Cannot make or reciveve calls/text messages and can't use data.
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Vahid Mohammadi
(@vhdmhmd) reported
@Rogers, @Bell, @TELUS You can help Iranian freedom movement by helping those living in Canada to communicate with their family in Iran. Massive internet shutdown and make it hard to contact Iran. Make calls, texts to Iran affordable or free as u did for Ukraine. #Mahsa_Amini
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Jennifer Leigh
(@WriteLinesInk) reported
@TELUSsupport Not to mention that at least once a year the modem goes out or will not talk to my laptop. Believe it or not in my previous laptop it destroyed my network card. Now I can't use that laptop to access the internet. Gee thanks, TELUS
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Shannon Tilley
(@Stilley709) reported
Telus service out dartmouth
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Matt Dagley
(@mattdagley) reported
I’m having cell coverage issues. #Telus
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Vince Gibbons
(@rvg_ii) reported
.@Telus mobile customers in Newfoundland unable to make calls to, or receive calls from “land-lines” caused by power outages in Nova Scotia. Investigating issue, with no ETA at this time. Mobile to mobile is working for now. Not sure if 911 access affected #nlwx #Fionahurricane
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MassCrypto
(@MassCrypto2) reported
In true @TELUS fashion, I’ve been on hold for 2hrs & 15min (& counting) waiting to speak to someone about a credit promised in May that still hasn’t been applied to my account. @TELUSsupport, I have been a client for 18 years, I’ve never been so ashamed to be your customer.
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Vahid Mohammadi
(@vhdmhmd) reported
@Rogers, @Bell, @TELUS You can help Iranian freedom movement by helping those living in Canada to communicate with their family in Iran. Massive internet shutdown make it hard to contact Iran. Make calls, texts to Iran affordable or free as u did for Ukraine. #Mahsa_Amini