Telus Outage Report in Spruce Grove, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Spruce Grove come from postal codes T7X.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Spruce Grove |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Phone | |
| Edmonton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
@ryzshrn @Shawhelp @TELUS Ug!!! It’s just so maddening. $150 a month for SHITTY tv service.
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Ross Flats Vintage Apparel
(@RossFlats) reported
from
Edmonton, Alberta
@EdmFootballTeam @TELUS “It’s all how you look at it, we’re either short 5 yards for a 1st down or we only need 5 yards to keep the chains moving”
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Candace Elliott
(@CandaceElliott) reported
from
Edmonton, Alberta
@TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!
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Chris Holmes
(@chrisholmes13) reported
from
Edmonton, Alberta
@TELUSsupport hey Telus! Merry Christmas. Just wondering if I can get a technician out to troubleshoot my network speed. Had 150 upgraded to 1gb plan, but I’ve never had speeds reach 100mbps. Thanks.
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ChiefBadger 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
Is it just me or does @TELUS have the worst, most time consuming prompts on the phone? Even for something simple that you need a quick answer for clarification on your bill. And the new 4K cable box is brutal service compared to regular cable? Is it the new Samsung tv? 😡
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
Telus internet has created so many problems with my streaming schedule 😩 if things continue like this over the next month or two we’re going to need to switch ISP’s. With that being said.... anyone know if anyone is hiring? Mama needs a new job ASAP.
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Monika Social
(@MonikaSocialYeg) reported
from
Edmonton, Alberta
Anyone else having Telus internet issues lately in Windermere?
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Steve P
(@starchoice) reported
from
Edmonton, Alberta
@TELUSsupport Why doesn’t #TELUS provide any support for its e-mail migration? Tech support has provided no follow-up support. Numerous follow-up e-mails to CarlMichaelO.TELUSFIbreSupport just get ignored.
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Roxamos
(@RoxamosOfficial) reported
from
Edmonton, Alberta
@TELUS your south Edmonton common store just refused service to my mother-in-law. She has a medical reason to not wear a mask. You are not allowed to ask her her reason under Canadian privacy laws and are not allowed to refuse service under discrimination laws. Fire them all.
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rmthespian
(@rmthespian) reported
from
St. Albert, Alberta
@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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Eevee
(@JustCallMeEevee) reported
from
Edmonton, Alberta
@WhiplashHimself I got Telus at my old place because I got 4 months free and I was just moving on my own for the first time. My boyfriend who I now live with also has Telus and had just renewed his contract in 2019 for 2 years. Now it’s gotten so bad we can’t do basic internet things together.
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@SweetGeorgia_77 No issues with my TELUS feed. North central Edmonton
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RinkRatt 37-25-9
(@Harpe97) reported
from
Edmonton, Alberta
@McOilers @shaw @TSN_Sports Shaw I’m assuming. I have TELUS and no issues
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Physically Distanced Chad Ohman
(@ChadOhman) reported
from
Edmonton, Alberta
@TELUS I downgraded from gigabit to 750 and now my upload is half what I’m paying for. It’s been a month, your manager went on vacation and has since failed to reply to me. I’ve but over 30 hours into fixing your problem. The CRTC has the complaint.
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Sheepleslayer
(@sheepleslayer69) reported
from
Edmonton, Alberta
@WesDJones @Mr_Alberta @DrJacobsRad Sure, but the flipside of that is Edtel and AGT were World leaders in technology, their research labs were set up to help with the war effort both were sold on the cheap to Telus in the name of privatization and Albertan's are not better off because of this deal
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Steve P
(@starchoice) reported
from
Edmonton, Alberta
@TELUSsupport Customer enters into a 2 year agreement at a set cost, not supposed to increase. @TELUS pulls channel from a subscribed theme pack. #TELUS charges $5 to add the missing channel. TELUS pulls a fast one to extract money from customer. @GameShowNetwork
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CHRISTINA🇧🇧🇨🇦
(@iamcsandiford) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport why is my wifi cutting in and out? Are you guys having issues with your towers or something??
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charbroiled gargoyle 🚠
(@newmusicmichael) reported
from
Edmonton, Alberta
And the only way we can change things is with $$$. I’m slowly working on detangling myself from using any Telus services. I can’t support this company any longer.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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Face Ginch (Jö)
(@joeywants) reported
from
Edmonton, Alberta
@ReWorksYYC @TELUS Yes. I’m having issues suddenly too. I reset my modem and it’s still happening. I’m v frustrated.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John Bagsic
(@JohnBagsic2) reported
@Shawhelp get me out of this contract with @TELUS , their internet stability sucks.
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Brawley Douglas
(@brawleysmokes) reported
@TELUS you guys keep f*cking me over with my internet & your “support” team hasn’t helped at all. Literally every month I’ve had your services I’ve had a problem. No chance I keep my services after all this bullsh*t #slowestserviceincanada
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Jamie
(@jamie_montreal) reported
@_danslarue What type of water bottles? Have you tried @TELUSsupport ? Telus likes to talk about community support, maybe they have an excess of the promo bottles they give out.
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Fuzzy
(@ValFuzzy) reported
@chloe_hime7 @sukhiyoo @katsumiFPS Calgary internet is just terrible sadly :( best you can do is Telus fiber optic unfortunately and still get high ping. Might be a routing problem as well. 50 ping gamers unite
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Christ
(@upinthaclouds7) reported
@TELUS you greedy pigs raising my bill again. Can't get anyone on the telephone unless I have a free hour. Prices going up and customer service is non existent. I'm sure Shaw and Rogers adding the same charges at the same time bcuz you oligarchs all colluding 2gether
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CalebTheSpeedRunner
(@CalebGoesSpeedy) reported
@TELUSsupport No I totally didn't turn of My data and on and off my airplane mode 20 times each day for the past 3 mounts If calling @TELUS will fix the cell service me and my family have been having, then shure I will call tellus 0/10 I don't recommend
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Lee Mac
(@LeeMac19871611) reported
OMG I am SOOOO tired of scams!!! They are never ending... I like to play along with them... maybe save someone from being scammed. This was "Telus". I said "I'm not interested thank you! I'm happy with Rogers!" **** you.. **** you ma'am was the response LOL #scammers #ScamAlert
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Maykulino
(@maykulino) reported
@TELUSsupport Why do I keep receiving the TELUS bill if I cancelled the service more than 3 months ago? And what if I don't pay? I want my money back! Help me or there is no point in calling any support. They just don't solve it.
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MuddyH
(@CounterSnake) reported
@MobileSyrup Telus lately their cell phone service is really bad … m i only one experiencing this ?!
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Crystal Logan
(@cryslogan) reported
DO NOT BUY ANYTHING from the @TELUS WEBSTORE. Terrible customer service. After almost 2 weeks of being assured that my order was in stock and about to ship, 3 long phone calls, now I get an email that it’s back ordered? Payment taken. CCTS report about to be filed! @TELUSsupport