Telus outages and service status in Spruce Grove, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map

Telus generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
The most common problems reported in this area mention Wi-fi and Internet.

Wi-fi (67%)
Internet (33%)

The latest reports from users having issues in Spruce Grove come from postal codes T7Y .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Spruce Grove, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 22, 7:40 PM EDT	0	0
Apr 22, 8:00 PM EDT	0	0
Apr 22, 8:20 PM EDT	0	0
Apr 22, 8:40 PM EDT	0	0
Apr 22, 9:00 PM EDT	0	0
Apr 22, 9:20 PM EDT	0	0
Apr 22, 9:40 PM EDT	0	0
Apr 22, 10:00 PM EDT	0	0
Apr 22, 10:20 PM EDT	0	0
Apr 22, 10:40 PM EDT	0	0
Apr 22, 11:00 PM EDT	0	0
Apr 22, 11:20 PM EDT	0	0
Apr 22, 11:40 PM EDT	0	0
Apr 23, 12:00 AM EDT	0	0
Apr 23, 12:20 AM EDT	0	0
Apr 23, 12:40 AM EDT	0	0
Apr 23, 1:00 AM EDT	0	0
Apr 23, 1:20 AM EDT	0	0
Apr 23, 1:40 AM EDT	0	0
Apr 23, 2:00 AM EDT	0	0
Apr 23, 2:20 AM EDT	0	0
Apr 23, 2:40 AM EDT	0	0
Apr 23, 3:00 AM EDT	0	0
Apr 23, 3:20 AM EDT	0	0
Apr 23, 3:40 AM EDT	0	0
Apr 23, 4:00 AM EDT	0	0
Apr 23, 4:20 AM EDT	0	0
Apr 23, 4:40 AM EDT	0	0
Apr 23, 5:00 AM EDT	0	0
Apr 23, 5:20 AM EDT	0	0
Apr 23, 5:40 AM EDT	0	0
Apr 23, 6:00 AM EDT	0	0
Apr 23, 6:20 AM EDT	0	0
Apr 23, 6:40 AM EDT	0	0
Apr 23, 7:00 AM EDT	0	0
Apr 23, 7:20 AM EDT	0	0
Apr 23, 7:40 AM EDT	0	0
Apr 23, 8:00 AM EDT	0	0
Apr 23, 8:20 AM EDT	0	0
Apr 23, 8:40 AM EDT	0	0
Apr 23, 9:00 AM EDT	0	0
Apr 23, 9:20 AM EDT	0	0
Apr 23, 9:40 AM EDT	0	0
Apr 23, 10:00 AM EDT	0	0
Apr 23, 10:20 AM EDT	0	0
Apr 23, 10:40 AM EDT	0	0
Apr 23, 11:00 AM EDT	0	0
Apr 23, 11:20 AM EDT	0	0
Apr 23, 11:40 AM EDT	0	0
Apr 23, 12:00 PM EDT	0	0
Apr 23, 12:20 PM EDT	0	0
Apr 23, 12:40 PM EDT	0	0
Apr 23, 1:00 PM EDT	0	0
Apr 23, 1:20 PM EDT	0	0
Apr 23, 1:40 PM EDT	0	0
Apr 23, 2:00 PM EDT	0	0
Apr 23, 2:20 PM EDT	0	0
Apr 23, 2:40 PM EDT	0	0
Apr 23, 3:00 PM EDT	0	0
Apr 23, 3:20 PM EDT	0	0
Apr 23, 3:40 PM EDT	0	0
Apr 23, 4:00 PM EDT	0	0
Apr 23, 4:20 PM EDT	0	0
Apr 23, 4:40 PM EDT	0	0
Apr 23, 5:00 PM EDT	0	0
Apr 23, 5:20 PM EDT	0	0
Apr 23, 5:40 PM EDT	0	0
Apr 23, 6:00 PM EDT	0	0
Apr 23, 6:20 PM EDT	0	0
Apr 23, 6:40 PM EDT	0	0
Apr 23, 7:00 PM EDT	0	0
Apr 23, 7:20 PM EDT	0	0
Apr 23, 7:40 PM EDT	0	0

April 23: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Spruce Grove, Alberta

The most recent Telus outage reports came from the following cities: Spruce Grove, and St. Albert.

City	Problem Type	Report Time
Spruce Grove	Wi-fi	26 days ago
Spruce Grove	Internet	26 days ago
Spruce Grove	Wi-fi	27 days ago
St. Albert	Phone	1 month ago
St. Albert	Phone	1 month ago
Spruce Grove	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Spruce Grove, Alberta

Latest outage, problems and issue reports in Spruce Grove and nearby locations:

rmthespian (@rmthespian) reported 13 minutes ago from St. Albert, Alberta
@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
Lyndsay Mimzy Slack (@Mimz_Slacker) reported 20 minutes ago from St. Albert, Alberta
@TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.
Megan cleveland (@megskc_) reported 20 minutes ago from St. Albert, Alberta
@craigjesske @TELUS @TELUSsupport No service myself as well
Megan cleveland (@megskc_) reported 22 minutes ago from St. Albert, Alberta
Anyone else with Telus have no service right now
Taylor Burns (@tburns34) reported 46 minutes ago from St. Albert, Alberta
Hey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
LauraBella Custom Cakery (@LauraBellaT) reported 56 minutes ago from Stony Plain, Alberta
@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata

Telus Issues Reports

Latest outage, problems and issue reports in social media:

HeyItsCherry (@HeyItsCherrry) reported 7 minutes ago
@jaimepern You'll get better internet with Telus... but their customer service is pretty dogshit - slightly worse than Rogers/Shaw. Call Rogers, tell them you're a telus customer and ask what they'll offer you to switch. Take that, call Telus - leverage it for a great deal.
Spherical Shield (@sphericalshield) reported 9 minutes ago
The only issue I had with @TELUS being with them for just under two months, was that their computer agent was responding incorrectly and it took me a long time to get to a human. The humans were great. I was not on earbuds. I was talking directly into my phone. It was not me.
Emmanuel Richie (@emmanuel_r90) reported 10 minutes ago
@luo_themaestro @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
Lorie (@MissWest003) reported 12 minutes ago
@Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if that’s not their job. This Roger’s Help channel seems pretty pointless to me if they can’t actually help & give false info about something important like Pin#’s and Account Security. Glad I’m with #Telus
Corey Haywood (@CoreyHaywood) reported 14 minutes ago
@TELUSsupport @TELUS maybe hire some people in the call center who actually know what ******** they're doing and actually have the facts about everything needed. Just such insanely unacceptable customer service from this garbage company.
Ray Gaur (@raygaurca) reported 15 minutes ago
Telus now is my largest holding. It is down around 5% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO
Alan (@Alan13105453) reported 16 minutes ago
@TELUSsupport Note this part: "same-size Telus SIM card". Received another CPO iPhone (Same model) that accepted my Telus SIM card after a time-wasting replacement process. Issue should NEVER have happened. Point stands: Telus CPO program is not at all guaranteed.
joak (@joak995735) reported 18 minutes ago
@JacobPacheco6 This is such a lazy narrative. 1 game of a group of guys who never played together lost? while missing some of their best guys to CHL playoffs and Telus Cup? over the last 3 WJC they lost its because they are developing u20 NHL talent while other countries haven't got any NHLer
Lekari (@Lekari213766) reported 20 minutes ago
@onesoccer @TELUS 50 ds away for the WC and the coach hasn't decided yet. Both may be too bad since the coach keeps rotating them. I see Dayne more focused on being the #1, but Max is better.
Brian McNight (@Lets_Play_MEOW) reported 21 minutes ago
Really? I'd have to check the dates in vo.parison to when some ******* idiot posted my IP and I displayed my late wife's...CELLULAR PHONE...and the Telus notification of actually being hacked....while uploading all sorts of medical documents And now....you know. A cellular phone