Telus outages and service status in Spruce Grove, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Spruce Grove, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Jun 12, 3:39 PM EDT.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Spruce Grove come from postal codes T7X and T7Y .
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Telus
Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Spruce Grove, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove
|
Internet | 4 days ago |
|
St. Albert
|
Phone | 24 days ago |
|
Spruce Grove
|
Internet | 27 days ago |
|
St. Albert
|
TV | 1 month ago |
|
St. Albert
|
TV | 1 month ago |
|
St. Albert
|
TV | 2 months ago |
Community Discussion
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Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Megan cleveland (@megskc_) reported from St. Albert, AlbertaAnyone else with Telus have no service right now
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Megan cleveland (@megskc_) reported from St. Albert, Alberta@craigjesske @TELUS @TELUSsupport No service myself as well
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LauraBella Custom Cakery (@LauraBellaT) reported from Stony Plain, Alberta@TELUS get your crap together - @StonyPlainAB residents can’t work efficiently from home with not being able send/receive emails! #wifisucks #usingupmydata
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rmthespian (@rmthespian) reported from St. Albert, Alberta@maxfawcett @TD_Canada I felt bad for the Telus rep as I’m sure he and so many others were being overwhelmed. First thing he did was apologize profusely for the wait. I just wish they had the call back system instead of waiting that long.
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Taylor Burns (@tburns34) reported from St. Albert, AlbertaHey @TELUSBusiness you’re customer service is horrifying. Made the switch to Shaw and will be switching my home internet and personal cell phone as well. You’re a joke @TELUS
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Lyndsay Mimzy Slack (@Mimz_Slacker) reported from St. Albert, Alberta@TELUS it is with sad news that I announce I have no choice but to cancel your services. I am stuck working from home for the foreseeable future and your internet services just aren't cutting it. The best in my area is Internet 75. Shaw is able to provide me with Internet 600.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave McCristall (@davemccr) reported@JonFraserTF @TELUS Best strategy for cell plans is to have ZERO loyalty to providers. I’ve been with 4 different providers in 5 years. Tired of their games. Buy the phone you want, get a plan, switch when they don’t treat you right. My current plan is 80gb North America roaming. $27 a month.
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Ronald (@TerrifyingWords) reported@JonFraserTF @TELUS Heh. Years ago I had to get the CRTC to force @TELUS to comply with their own terms of service. The amount of scripted dishonesty I experienced at multiple levels was unbelievable. No way it wasn’t corporate policy. Even their mandated apology was dishonest.
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Deb Mullen (@djmullen52) reported@JonFraserTF @TELUS Sadly they are pretty much all the same. Ok if you are a new customer, get a deal, then start raising the price till you call. It all falls apart after that.
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AJ Punk (@SilentSnow89) reported@DWOMB Telus. They were having hardware problems with TSN this afternoon.
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Robert Occhiuto CPA CA (@RobertOcchiuto) reported@JonFraserTF @TELUS Telus went downhill. They don’t want business. Their rates are not competitive with Bell. Customer service all overseas. I stopped supporting companies that don’t hire Canadians.
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Canada Goose 🇨🇦 (@CanadaGoose911) reportedI quit Telus 20 years ago. They are all bad but Telus is the worst.
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DrivingDadNuts (@DrivingDadNuts) reported@genymoneyca Interesting read. We just switched to Telus and managed to get 5 phones (whole family) for $180 all in month to month. Regular things they all offer (Canada & US stuff). They gave us 500GB shared a month which we will never get close to using.
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Chris W J Roberts (@cwjroberts) reported@JonFraserTF @TELUS Entire family switched from mainline Telus a few months ago after three strikes of brutal customer service and outright deceptive practices. Used to be the best Canadian cellco by far. Fire the C-suite and board.
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Smile All the time (@SmileAllthetim4) reported@JonFraserTF @TELUS they are all bad - bell telus rogers anyway - the quiet best customers are ones they hose the most - customer service sucks and new customers onboard often at significantly less than the 20 year customers
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V (@DJTravelAbacus) reported@TELUS so the laws changed that you can't financially penalize someone for canceling their internet and phone plans and your solution is to keep them in an endless loop of getting transfered and put on hold. Then hung up on? I got all day bud.