Telus Outage Report in Spruce Grove, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, St. Albert, Stony Plain and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| St. Albert |
TV | |
| Edmonton |
Wi-fi | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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Art New
(@ArtieCubed) reported
from
Edmonton, Alberta
@TELUS great customer service, yeah right. Absolutely brutal! Told everything was fine with transferring internet and Optik TV last week. When it wasn’t someone supposed to call on Monday and finish job. Didn’t happen. Called twice and on hold for over an hour. Shaw here I come.
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S Gee
(@GahertySandra) reported
from
Edmonton, Alberta
Getting to 2 days without Internet. Work tomorrow with several critical meetings. @TELUS is doing nothing to address and we’re getting antsy. Everyone we talk to makes promises they then don’t deliver on (when we finally get through). Internet is an essential service.
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Debbie W
(@debs_wolf) reported
from
Edmonton, Alberta
@shmitzysays I did with Telus but a restart of my phone seemed to have solved the issue
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
Hey @TELUS your services are ****. Why the hell am I paying for a glitching and freezing tv service. It 2021. Get your **** together.
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Katy Mackay
(@KatyMackay) reported
from
Edmonton, Alberta
hey @TELUSsupport, I’ve talked to two Telus tech support people already today. No access to Twitter, app or browser, while on wifi. Fine on data. The tech guys reset it and I get access for a minute, and then it goes out again. I see BC also had this issue.
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Renato Gandia 🇵🇭🇨🇦🏳️🌈
(@RenatoGandia) reported
from
Edmonton, Alberta
Really excited about moving back to Calgary, but @Telus is making it difficult. Why did you cancel our connection appointment tomorrow that we scheduled weeks ago and you don’t give explanation? Or provide acceptable solutions?
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Just Cam.
(@DatBawse) reported
from
Edmonton, Alberta
Why ******** does my Telus cable/internet bill keep going up, despite me not making any ******* changes to my service. Used to be $189 now it's $210.
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@I_Am_The_Storm_ @TELUS Ever time @TELUS goes down at work, I poop a little and pray no one does anything dumb.
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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Cameron Young
(@CameronJY71) reported
from
Edmonton, Alberta
Tonight I learned that Canada 🇨🇦 has THEE worse cell phone provider companies/plans! This is a issue that NEEDS to be fixed AND talked about more! These companies and plans are PIRACY! Laws HAVE to be made! #Rogers #Telus #Bell
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I_am_no_one
(@Deaner_232) reported
from
Edmonton, Alberta
@nothatsyou Damn, I was hoping for much higher speeds this week. I guess I'll put up with my normal Telus 5g signal til then!
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Yvette Gillam
(@YvetteGillam) reported
from
Edmonton, Alberta
@jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.
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Justin
(@justinberubs) reported
from
Edmonton, Alberta
@elks @TELUS “This team is terrible but at least this box suite is pretty cool”
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Lolo Avalon
(@lolo_avalon) reported
from
Edmonton, Alberta
@hayu yet AGAIN, the Hayu iPhone app, the Apple TV app, Telus app & the streaming method - NOTHING WORKS. I spend more time fighting with your system than I do watching shows. I'm not paying for this anymore!!!! Worst quality of any streaming service period.
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Young Millennial Chinese Гордон👨🏻🧏🏻♂️🦻🏻🗣!!
(@CggGordon) reported
from
Edmonton, Alberta
@mwgbanks @TELUS @TELUSsupport Those are not bad speeds depending on the device. The free wifi I was using where I live was fluctuating really badly from as low as 2-5 Mbps so it was virtually unusable at some points. Have been wanting to get PureFibre for a long time now. Hopes are to get at least 1000 Mbps.
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I still can’t access. 2 days on the phone and still not help. #horrible #worstserviceever
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@trinighyul @TELUSsupport @TELUS Oh that's horrible. A couple years ago I was part of the 1% of users who had no email service for weeks.
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Can someone help me open this jar?
(@irobox_Cap) reported
from
Edmonton, Alberta
@TELUS wtf I was supposed to get a TV with my home severices and now I'm not. Come pick up your cable boxes
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS your dealers in SW Edmonton are giving you a bad reputation with repeated attempts to solicit door to door, even after saying no and advising to leave the property. Stop supporting these sales tactics and leave people alone in their homes.
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Eileen Hoyland
(@Leenerrr) reported
from
Edmonton, Alberta
Me and the hubby are considering switching to Telus Fibre for our internet. We have no problems with the quality of Shaw, but b/c we’re mobility clients, Telus is offering GB fibre for $75 plus a bill credit. So honest opinions on quality plz! Anyone have Fibre w/Telus? 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ꮙ
(@pvjvrillo) reported
Telus dead *** sucks 💀
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Dan Bar-el
(@Dan__Barel) reported
Yesterday, no thanks to @TELUS, I lost all my emails, contacts, business and personal correspondence, fan mail, etc. More than a decade and a half worth of stuff. Feels like my house burning down right now. No idea whether it's retrievable.
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Shawna
(@rediscovermoi) reported
@TELUS Hello, I'm hoping Telus techs might be able to go the extra mile and help me recover an old voice mail that just expired. Its my father singing me happy birthday. He died last year of covid. Thank you, I look forward to your response, Shawna
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Judy Byers
(@byers_judy) reported
@TELUS Is anyone else having trouble with their personal hotspot not working?
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TELUS Support
(@TELUSsupport) reported
@CanadianBlonde5 Hi Izzy, are you experiencing issues with your TELUS service?
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Doug Alder - wear a damn mask, save lives
(@DougAlder) reported
@luisaloveslife @TELUS @TELUSsupport Their online support sucks big time. They're more a PR team than support.
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TFZL1
(@TF13ZL1) reported
@Isabell73093076 My phone lost service from about 4:10 - 4:40 I’m with Koodo, now owned by Telus. I knew it wasn’t my phone, I rebooted and it was searching for service.
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Anaxim
(@zyzeer) reported
@mrsushidog @Frazzling @shandro He never mentions Alberta doctors. Probably talking about his Telus doctors.
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Dani
(@danisu87) reported
Really cool to have my internet not work when its needed for work. Also really hate your automated phone crap telus, when I call in, I want to talk to a person, if I wanted online I'd go online
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Ray NYULI
(@RaymondNYULI) reported
@DHerbertCBC @TELUS The damage to the phone at 5th & Vic is recent. The parts were still in the street yesterday.