Telus Outage Report in Spruce Grove, Alberta
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Spruce Grove come from postal codes T7Y.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Telus
Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet
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Phone
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Wi-fi
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TV
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Total Blackout
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E-mail
Live Outage Map Near Spruce Grove, Alberta
The most recent Telus outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Telus Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:-
Loreen Wilson (@gidsmomp) reported from Edmonton, Alberta
What is going on with this stupid new @telus+ upgrade? It won't recognize my booster network on the app. Wants payment update for @Apple box. Won't take my card info. COLOSSAL WASTE OF TIME & MONEY!
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Windshield Edmonton (Phil) (@YEGwindshield) reported from Edmonton, Alberta
@magzvee9 @TELUS @TELUSsupport SIM card issue Can you get dialtine? Try restarting...
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RealFakeMacT (@RealFakeMacT) reported from Edmonton, Alberta
@koodo It’s not only my phone. All 4 of our phones have terrible reception all over Beaumont and also on our community FB page it appears to be happening with all Koodo, Telus, and Bell customers.
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Bigfella4900 (@bigfella4900) reported from Edmonton, Alberta
@AlleyDalley Alley....just switch to TELUS and dont worry about things....I can help you....DM me if you want to switch
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Ricky Mitchell 🇨🇦 (@mitchell_ricky) reported from Edmonton, Alberta
Anyone elses @TELUS internet down in West Edmonton?
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta
@TELUSsupport trying to rotate a video on the Telus OPTIK app sucks it doesn’t work why
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𝕓𝕚𝕘_𝕗𝕒𝕟𝟚𝟘𝟙𝟡 (Non-Parody account) (@big_fan2019) reported from Edmonton, Alberta
@TELUSsupport trying to rotate and video on the Telus OPTIK app sucks it doesn’t work why
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***** (@WillyGrant) reported from Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta
So many dropped cell calls and no service sometimes in the city from @telus…? Does 5G suck right now? #yeg #cellservice #telus
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***** (@WillyGrant) reported from Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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Jigga (@yegnav) reported from Edmonton, Alberta
@TELUSsupport Telus charging me $1,900 for a phone bill. Been trying to get a resolution for months but instead I get warnings to pay. Will anyone correct my bill or do I need to cancel my companies services?
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RDCloutier_Oilers (@Cloutier_Oilers) reported from Edmonton, Alberta
Telus fix your ****!
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East meets West (@KeeperOfSheep) reported from Edmonton, Alberta
@TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.
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flyhighmiledude (@flymilehighdude) reported from Edmonton, Alberta
@TELUSsupport @TELUS Seriously, if all the gouging is not enough, now it's Credit card fees. If you are going to behave like #nofrills, then your price needs to come down. You can't be both!
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Чад (Chad) 🇺🇦 (@ChadOhman) reported from Edmonton, Alberta
@TELUSsupport I’m getting north of 750mbps to a Telus server in #yeg. The problem is not inside my house. Fix your peering.
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Sarah Parkes (@SarahPa58703798) reported from Edmonton, Alberta
@telus currently been on hold for 1hr 45 minutes trying to speak to customer services about my contract…..!
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tracy gora (@thetrblwthtracy) reported from Edmonton, Alberta
@TELUS where are the reward points for my cell service? I pay $163/month and get nothing. The pmt is never late & I’ve been a customer since 2012. My Home Services are LINKED. Norton Security is LINKED. My Apple Watch is LINKED. Fourteen points in almost 2 years?? C’mon #telus
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M I Mubarak Sadhar (@Mubarak_sadhad) reported from Edmonton, Alberta
@TELUS @TELUSsupport horrible pathetic customer service at your branch and on the phone. I want to cancel your stupid service but that too is so hard
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Jon G. (@WhiplashHimself) reported from Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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🎂 🚧 Jeff Nachtigall (@dirklancer) reported from Edmonton, Alberta
@Ell_Chris I emailed picture of the "Telus Field" parking sign, and the "ReMax Field" sign at the entrance, and said I wasn't aware of any event at (or the existence of) "Telus Field". I was then told the issue was resolved.
Telus Issues Reports
Latest outage, problems and issue reports in social media:-
Foxon Silverfur (@FoxonSilverfur) reported
Was blaming my internet on the ****** weather lately because of multiple feet of snow falling, and then an outage that happened. Turns out it's just my router erroring out and needs to be replaced. Least replacements are free even if a tech comes out. Still better than Telus.
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Commissioner Miner (@fanCRTCProfling) reported
@computra @peternowak @privacylawyer What just happened with Start, Altima, Bell, Telus and Distributel with your sensitive info flying around is exactly what is going to happen to your sensitive health information as companies are bought & sold. Your privacy regulator couldn't give a damn. I'd file a complaint.
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Kathy Farenholtz (@kfarenholtz) reported
Thinking of switching our cell plans to Shaw mobility. (Happy with our Telus service except for the $$$!). Anyone else have their cell plans with Shaw? Looking for reviews on reliability, cell coverage, dropped calls, etc.
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Tony (@CMHAuthor780) reported
Gotta say @TELUSsupport @TELUS is pure crap… no internet all day 🙄
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lifeafterskiing (@lifeafterskiing) reported
1/5 Dear @TELUS I don't want to call again! I'm tired of calling monthly and being misunderstood! I have 2 business accounts & 1 personal account under my login. I can't access historical bills for my business connect account.
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Commissioner Miner (@fanCRTCProfling) reported
@peternowak Way I see it, TSI (maybe with help of Open Media) needs to drive who owns distributel, Vmedia, Acanac etc. As it is people don't know Koodo is Telus. Makes a good marketing campaign for TSI, IMO.
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âpihtawikosisân (@apihtawikosisan) reported
Also now that Telus has taken them over their already abysmal customer service has gotten a thousand times worse.
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Jenn Jenn (@indi_jenn_ous) reported
Customers beware @Telus has a 'software glitch' that automatically charges easy roam. They only reimburse their error for 3 months. Idiot me being critically ill for months trusted they were billing correctly or would correct THEIR errors. Nope.
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Lisa Majcher (@LisaMajcher) reported
Rogers wants competition lol? The worst BELL or TELUS? Seriously @LisaMajcher
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Andrew Winstanley (@AndrewWinstan14) reported
Right now as a Telus subscriber I am involuntarily supporting a cable network promoting the military invasion of my Country and the overthrow of its demographically-elected government