Telus Outage Report in Strathmore, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Strathmore, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Strathmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Token Canadian 🤟
(@jnarai) reported
@koodo @TELUSsupport @TELUS Line still live, she hasn't muted nor placed me on hold, she's been silent for approx 2m now. Agent name: #Florentina. She has yet to place me on hold, nor do anything to assist. She's typing to peers on her chat team atm, trying to figure out how to not help me.
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Doug Evans
(@Shocker1236) reported
@LanceStorm @TELUS Telus let me know that they had reached out to WWE and let them know about the issue, they haven't given any ETA on when it will be fixed. My main reason was also for thr archives, so unfortunately I just canceled.
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Andrew Copeman
(@PlatinumACV1) reported
@LanceStorm @TELUS Ohhhhhh yeah I think I've had a similar issue. For me it like... cycles through a couple web pages as it attempts to log in before getting hung up on a blank page.
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NadineBaileyUnifor
(@NadineYeg) reported
from
Edmonton, Alberta
@TELUS @TELUSsupport you changed emails and I STILL CANT ACCESS. 4 hrs yesterday and no help and so far 1 he today and I have been transferred to 3 did department. #horribleservice
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Hap The Cat
(@HapTheCat) reported
@LanceStorm @klo1992 @TELUS Have you tried a different browser than the one you normally use? Just in case it has issue of some sort.
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Allan Noordvyk
(@imajin2moro) reported
PSA: If any other #Telus customers have Internet connection issues today where the hardware says everything is fine but it clearly isn’t, try changing your DNS server to 8.8.8.8 instead of the Telus default. Not how I wanted to spend #BCDay.
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Greg Michaels
(@kootscrutinizer) reported
@DougAlder I had the same issue yesterday on Telus cellular. I was basically unable to do anything on Twitter from 8:00 to 17:00. At home I got very slow response on Telus wifi router. Today it stutters.
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HailTheBulldog
(@HailTheBulldog) reported
@KidCoheed @LanceStorm @TELUS WWE network locked down hard on VPN's maybe they'll work with Peacock though.
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🦘Cable Guy🦘
(@RealCableGuy1) reported
@LanceStorm @TELUS That is just bad customer service and it is always better to save an existing customer than to try to find a new one.
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Rodolfo Yoshii
(@RodolfoYoshii) reported
@ryr12r @TELUSsupport @TELUS Gosh. That totally reinforces my "pessimistic view" that those processes are broken.