Telus

Telus Outage Report in Strathmore, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Strathmore, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Strathmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Strathmore, Alberta 11/28/2025 23:05

November 28: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JennSj Jennajay (@JennSj) reported

    @TELUS Telus has the worst customer service I have ever had…if they bother to even talk to you after putting you on hold for hours.. and forget about understanding what they say..no one speaks English ..geesh Telus ..do better

  • JennSj Jennajay (@JennSj) reported

    @TELUSsupport .. how about helping your customers.. that would be great.. Telus seriously sucks

  • shadore66 Scott Gray (@shadore66) reported

    Is anyone else on telus unable to make or receive telephone calls today?I went I to the Telus store and 3 other people were in there with the same problem

  • shadore66 Scott Gray (@shadore66) reported

    @MacDtrader84 @TELUSsupport It seems to be affecting a lot of people but I can't get a straight answer to what's going on. Changing Sim card to another carrier works so it's definitely a Telus issue

  • CalgaryBluesky 🌤️CalgaryBluesky 🇨🇦🇸🇰 💉💉💉 (@CalgaryBluesky) reported

    @EntitledCanada @TELUSsupport Agree! At least I got a greater sense that Telus mildly cared. Shaw don't give a damn.

  • alexwh alexwh (@alexwh) reported

    @TELUSsupport Plus the image while watching MSNBC froze on an ad and that has been it. At least Telus is giving me internet here. When will I persuade myself to exit your terrible service?

  • JoeBoss Joe Boss (@JoeBoss) reported

    @TELUS Why do I only have 21 days remaining on my monthly bill? Haven't recieved my phone or activated my new account yet! Being charged for service I cannot use because Telus was out of stock on the phone I bought. BAD start to my new account & Im wondering if I made a mistake

  • alexwh alexwh (@alexwh) reported

    @TELUSsupport The worst aspect of waiting for a person with Telus Tech Support is that one is subjected to ads telling me how great Telus is. I pay for service not to listen to ads.

  • AlexanderPatton ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ (@AlexanderPatton) reported

    @shadore66 @MacDtrader84 @TELUSsupport It is a Western Canada Telus outage. My Shaw Mobile SIM works fine, just not Telus. Took me 45 minutes on chat to get a freaking answer from them.

  • KpHeaney Kevin (@KpHeaney) reported

    Hey @telus Why do you guys have callback service for Tech Support. But NOT for Customer Service/Billing? The wait time is 1 HOUR. WHO HAS TIME TO WAIT ON HOLD FOR AN HOUR?