Telus

Telus Outage Report in Sturgeon Falls, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sturgeon Falls, Ontario 01/20/2026 14:20

January 20: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenbelanger Stephen Belanger (@stephenbelanger) reported

    @brycebaril A family friend wrote some stuff on contract for BC Tel (pre-Telus merger) 30 years ago and still has a support contract with them for it that they keep renewing every couple years so presumably they’re still using it. 😱

  • noahmt18 Noah Topping (@noahmt18) reported

    @Speirs_Official @Bell_Aliant Bell is the worst go for Telus

  • raysonable raysonable (@raysonable) reported

    Telus International is hiring for Customer Service Representative - Vietnamese Speaker - At least 1 year as CSR and fluent in speaking the language. - Amenable to work onsite 100% and shifting schedule. - Fix weekends off - 80k salary package for new applicants

  • samelkadri Sam 🏌️ (@samelkadri) reported

    @ritakml Shaw has the best internet but they’re mainly residential. For mobile Telus has best reception but crappy customer service.

  • assylaisalyssa LandBun 🐴 (@assylaisalyssa) reported

    V chapped @TELUS for making their “low speed data” juuuuust slow enough to render all streaming apps unusable. Boo, @TELUS, boooooo.

  • micolinos WestEndSteve (@micolinos) reported

    Hey @TELUS @TELUSsupport Why do you start charging me for use of your service days before I receive the SIM card? Please explain.

  • teledestron ★The Evermore Threads of Delusional Terror®★ (@teledestron) reported

    Wow!! The Telus Internet connection just got cut and I had to switch to the Huawei mobile network.

  • jwattbc Jeremy Watt (@jwattbc) reported

    @TELUSsupport why is that I try to use apps like ‘SN Now’ and ‘TSNGO’ and try to log in with a sign-in partner, it redirects me to the telus site and its an endless loop that never loads. By far the most frustrating thing i’ve ever experienced. Surely MANY are having this problem

  • rodbotic rodbotic (@rodbotic) reported

    @gameism I remember once being told that the telus phone system could measure voice stress, and get you to a 'supervisor' directly. it seemed to work when I tried it. getting to a supervisor anyways, not solving the issue.

  • jethrogibbs22 Andrew McNulty (@jethrogibbs22) reported

    @TELUS Got to love a in store agents mistake cost your customer $600 just out of Christmas