Telus

Telus Outage Report in Sturgeon Falls, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sturgeon Falls, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sturgeon Falls and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sturgeon Falls, Ontario 12/21/2025 02:50

December 21: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Corrine44518898 Corrine (@Corrine44518898) reported

    @keithbaldrey @GlobalBC Why are age based vaccinations being cancelled? 2 appointments cancelled. Was told Telus system booking issue. Still no vaccine, over 65!

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    Also - years before that they told me that a house phone problem we had with them was my fault because I painted. That call went into @Telus escalation mode, because I was very angry. It turned out to be a cord problem. A 20 year old cord had given out behind a wall. (3)

  • yourdadisabitch yourdadsahoe (@yourdadisabitch) reported

    @brianlilley Bell, Telus, Rogers are clinging to sports and news to stay alive. Trying to ruin everything else like we will all suddenly rush back to overpriced cable. Can't you just own us at one thing (phones) and sit ******** back while you make $$$ off us.

  • SeditiousMe Seditious Me (@SeditiousMe) reported

    So I decided never to give my money to @Telus as soon as I could get out of my contract. That was almost 20 yrs ago. I thought they were done messing with my life. I was wrong. Nobody that has a @Telus business line can phone me. Work and doctors and stuff. During Covid. (4?)

  • Dan65354331 Dan (@Dan65354331) reported

    That said. Telus is still the best home services provider of the big two where I live. Their technical support (19 times out of 20 in a sample size of 20 years of calls) is second to none.

  • LethaIVixen Lethal ***** (@LethaIVixen) reported

    @TELUS @TELUSsupport I’m done. I’m absolutely done. I call support and all I’m told is “our bandwidth is overwhelmed right now with the pandemic” I used to say nothing but good about Telus but enough is enough 300+ ping is my average and I spike at 2000 on bad days. And I can’t -

  • JaspreetKhaira5 Jaspreet Khaira (@JaspreetKhaira5) reported

    @Anmol78733033 @TELUS It is frustrating, What a customer service. Switch to some other provider.

  • SWXR7 SWXR (@SWXR7) reported

    @TELUS Now I will need to wait for another team to re-wire the fibre, and I am facing no internet, no tv, no home phone for several days more. @TELUS this is not a good way you treat a loyalty customer who has been with you for more 20 years !

  • peejful PJ Fulham (@peejful) reported

    @stilez Damn I pay 90 for the same with Telus lol.

  • HybridTheory006 Hybrid🇨🇦 /Be Calm Be Kind Be Safe/ (@HybridTheory006) reported

    Big shout out to #shawcable for great customer service and prompt installation. After 3+ hours of hold time and total lack of service or response from @TELUS over 3 weeks, @shawinfo had our internet for work up and running in less than 24 hours from first call to job complete.