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Telus

Telus Outage Report in Summerside, Prince County, Prince Edward Island

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerside, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMdc1964
    Michael Chapman (@MrMdc1964) reported

    @nationalpost @TELUS As @BCFerries abandons the wifi ship and heavy cell use collapses cell services in the communities they sail past. Exhaust emissions were bad enough from the dirtiest ferry company in NA but now to jeopardize our 911 cell service is just so wrong . #bcpoli

  • TJC2Sky1
    TJ@C2Sky (@TJC2Sky1) reported

    @Telus and @TELUSsupport - was on line with Customer Service. Asked for the email of someone higher-up regarding my concerns. Was advised there was no email they could provide. How very odd.

  • yelgabs
    Yel 🚩🚩🚩 (@yelgabs) reported

    @jbeda @CenturyLink Main reason I had to switch back to cable internet. When I had fiber issues it takes Telus a few days to send a tech. when the tech sees it’s related to the actual wire, they schedule a specialist. This takes two weeks every time. Not good for WFH life.

  • 1988HBIC
    H B I C (@1988HBIC) reported

    When telus says you been a loyal customer for 14 + years... you better recognize

  • nealjennings
    Neal Jennings (@nealjennings) reported

    So I finally got my Telus internet installed and operating this week, and after *months* of Lightspeed insisting my DNS problems were not their DNS problems, magically the DNS problems are all gone.

  • michaelvalli77
    michael (@michaelvalli77) reported

    @WinterhawkMom @koodo Koodo is not the co. They used to be, pre-telus, where you had trained, knowledgeable and friendly customer service agents to help Now your cust service isn't even based in North America.

  • JeffMcNeil04
    Jeff McNeil (@JeffMcNeil04) reported

    All I want for Christmas is for @TELUS @TELUSsupport to fix the network issues me and others had in Cape Breton for over 3.5 mths. Ever since @Bell did 5 g upgrades. Telus still has no eta on fixing issue. Numerous complaints issued no repair no eta.

  • CFL_4_Ever
    CFL_4_Ever (Jeff) (@CFL_4_Ever) reported

    Apparently Service Canada has suspended my SIN … 😳 @Bell @Rogers @Telus fix this fraudulent call problem

  • Jivsc28
    Judicious Immigration & Visa Services (@Jivsc28) reported

    @TELUSsupport esim is still awaited, its been 7 calendar days. I talked to one of your support guy yesterday, they mentioned it will definitely be delivered by 6 pm today and hung up the call when asked for ticket number or name. Order# TD0445884. Kindly assist @TELUS

  • sadthrhotmailc1
    #Çözmek (@sadthrhotmailc1) reported

    Just got a shocking service from @TELUS on my 3rd month with them as a customer. I raised an urgent and important issue thru call back (#18665582273) waited and explained, after 45 minutes, 25 sec the Finance Rep hung up my call without a solution. #poorcustomerservice