Telus outages and service status in Summerside, Prince Edward Island

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerside, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AF 🇨🇦 (@AlicatraeFraser) reported 3 minutes ago

  @jodyvance @TELUS After reading this problem you had last Fall, asking for your cable TV back to hardwired not wifi as cable was going off. I had Telus in & had technician hard wire (cable to wall) He checked the system, upgraded to new modem. I paid for the call cause it was extensive work.

• 
  glazier (@glazier788739) reported 3 minutes ago

  @MelissaLMRogers @TELUSsupport Yes we are getting screwed for sure. We have been with Telus for ever but lately are having a problem with them because they raise the price for no apparent reason. Their customer service is horrible and they don,t speak very good english and hard to understand.

• 
  Bill Tansey (@lkn4chnge) reported 5 minutes ago

  @jodyvance @TELUS Telus is the worst, And I’m sure this lady has spent hrs on the phone with tech support, but theyre in Siri lanka and don’t speak so good. The reboot is unplug your modem and wait as minute, never works, I gave up, more should

• 
  CryptoNova (@realcryptonova) reported 7 minutes ago

  @MelissaLMRogers @TELUSsupport I’m paying 25$ a month for 100 GB and unlimited calls, in Canada. Ditch Telus, that’s your solution.

• 
  Ash Mishra (@ashwani_avgeek) reported 10 minutes ago

  @TELUSsupport @TELUS customer support over phone has gone worse. Everytime you talk to someone, it is so hard to understand what they are saying. Always in a rush, will put you on hold while you are in the middle of the conversation. This is frustrating. And then Telus will charge you premium money for this poor service. Service standards of telecom operators in Canada is the worst. May be at second place after car dealerships.

• 
  xOxStayCxOx (@xOxStaycxOx) reported 10 minutes ago

  Not understanding how my Stream+ is no longer attached to my @TELUS account so I can’t cancel it but I keep getting billed monthly for it. Not to mention there is no customer service line to call for help cancelling I am just stuck praying someone reads my ticket?!

• 
  Bald Guy (@ScruffyNSmooth) reported 13 minutes ago

  @TELUSsupport, I can't believe the issues. Telus Fibre operates at 25-50% baseline speeds, Technicians DO NOT show up, and support is nonexistent. I have paid for over 2 years for a premium service and have received TERRIBLE service from tech support, and internet speeds.

• 
  Sandie 🇫🇷🇮🇱🇨🇦🇺🇸 (@SandieAschem) reported 15 minutes ago

  @MelissaLMRogers @jacksalome2 @TELUSsupport You're number one problem is that you're with Telus

• 
  Sid Ho (@SheldonDuke3) reported 16 minutes ago

  @jodyvance @TELUS Note they use substandard **** that doesnt work properly....their techs are mostly amateurs.... i dropped them a while back.......

• 
  Fares🇵🇸 (@HazemAlashsy8j) reported 16 minutes ago

  @rayp10213 @TELUS I apologize for the inconvenience, my friend, but my family needs your support. Please quote my pinned tweet, retweet it, and comment on it with a period if possible. Donate if you can. 🙏🙏