Telus Outage Report in Summerside, Prince County, Prince Edward Island
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Summerside, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Telus
Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Asim Maple
(@asim_maple) reported
from
Surrey, British Columbia
@TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever
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Jaclyn Kamenar
(@JKamenar) reported
@drandrewb There are many community organizations (everywhere) that have free mobile phones with plans available for homeless & victims of crime. @TELUS I know works with many of these agencies. We need better communication with hospitals and these service agencies. (I have worked in both)
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Sunil Khandade
(@SunilKhandade) reported
@TELUS I was using the Telus Smarhub service 3 months back and then I canceled it. However, Rep said I will get an email from Telus to return the equipment but so far nothing I have received. I need to return the SmartHub, Security Camera. My Details: My account: 605471142
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adam chambers
(@adamchamb) reported
Who thinks Bell, Telus and Rogers should repay the over $240M they received in pandemic wage subsidies? Taxpayers subsidized their share prices and dividends. The government should have never given the money in the first place.
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Zoidberg’s Shell
(@BigJoeBurke) reported
So @Telus and @TELUSsupport has been giving me the Kafkaesque runaround since FRIDAY noon and still, nearly 72 hours later I have NO a answers as to when my service will be restored. Absolutely the single worst support experience I have ever had.
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Meister Rodgers
(@MeisterRodgers) reported
i have been playing around trying to fix this Pigeon issue for a long time, please, excuse my excitement, but i have not seen any other solutions that work, after searching and still finding nothing, i #persist and end my day with a win that is why TELUS loved having the real me
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malakajoe
(@malakajoe) reported
@ShawInfo has to be the worst cable and internet provider in Calgary. Switched from #telus and their customer service reps are useless. Time to switch back to Telus after only a week.
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TELUS
(@TELUS) reported
@valid_heart_art Hi Val, this feature is free! To turn on call control:Login to My TELUS Plans & Devices>Select the user/phone number that you wish to modify>Select the Call Control tab>Select Start Using Call Control>Select the Call Control toggle on/ turn on call control. Hope that helps!
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urmom
(@420tease) reported
@TELUS uhhhh fix my tv I am missing my movies !!!!!!!!
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Carmen
(@HockeyCarmen) reported
Why does Canada West TV on Telus never work for me? I just want to watch @MRUCougars WVB!!!