Telus

Telus Outage Report in Summerside, Prince County, Prince Edward Island

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Summerside, Prince County, Prince Edward Island 02/16/2026 11:20

February 16: Problems at Telus

Telus is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Quigs1969 McGuppy (@Quigs1969) reported

    @SueAnnLevy @Bell Telus, Rogers, Bell...they all suck, because they can (thank CRTC for that) However, why anyone would use a carrier's email service is anyone's guess.

  • TahmohPenikett Tahmoh Penikett (@TahmohPenikett) reported

    @Rogers on hold 44 minutes now. For the highest profiting cellular provider in Canada, you guys sure provide absolute shite service. Ridiculous. Hire more staff. Can’t even get a specialist online, as there’s a massive queue. @Bell @TELUS who’s looking for a new customer?

  • mgoodreau93 Mike Goodreau (@mgoodreau93) reported

    Hey @TELUS think maybe in southwestern Ontario we could get some better service? I’m dropping calls in the middle of my yard with nothing overhead blocking reception……. Been like this for a while now, nothing new… maybe @Rogers or @Bell can hook my buisness up better??

  • JayJohns14 Jay Johnson (@JayJohns14) reported

    @startca @TELUSsupport sharing feedback that I never had to wait more than 10 minutes on hold prior to Telus purchasing and I'm currently at 1 hour and 52 minutes of being on hold...so much for friendly neighbourhood company

  • aurashakes Lola (@aurashakes) reported

    @TELUS FYI Bell is locking all of your customers out of Crave due to their incompetence. I’d contact your support but you don’t have any.

  • accrete AccreteWebSolutions (@accrete) reported

    @brittlestar @Bell_Support Ask for a seasoned technician/supervisor. That is what it took to get our landline fixed w/ Telus. The new guys don't know how to fix copper issues like a seasoned technician does who worked on copper since they started.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell, Telus, Videotron, Cogeco, Eastlink & SaskTel filed a joint #CRTC R&V: Part 1 Application for the Review and Variance of Telecom Decision CRTC 2025225, Mandatory Notification and Reporting of Major Telecommunications Service Outages

  • LocalXmx xmx (@LocalXmx) reported

    @Ps99NoobPet @Dexerto A phone network is a carrier kinda like telus, Verizon, ect they are the people who give you your number + data, he wouldnt be making a phone

  • republic_yyc republik (@republic_yyc) reported

    @TELUS What a bunch of lies. Your company is absolute crap. You try & bilk seniors with your shady business practices & are a blight on society. Most of your workers are East Indians. Get the F out of AB & sell to a decent co like @TMobile

  • MWahgwaan Merlin St.Wahgwaan (@MWahgwaan) reported

    @grok @Bell Oh, so no trials then. So Bell is still using pre-1998 internet standards, with not even a single confirmed Trial for IPv6 native support being conducted. Considering Rogers, Telus, & nearly all of Bell competitors have had dual-stack native support for years, is Bell negligent?