Telus

Telus Outage Report in Summerside, Prince County, Prince Edward Island

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Summerside, Prince County, Prince Edward Island 01/14/2026 09:35

January 14: Problems at Telus

Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • enyathevegan Enya (@enyathevegan) reported

    @LilredRubes @TELUS I've been using the same iphone for 6 years. No issues and it gets updated with the latest software. No android user could say the same lol

  • Rufeo Matt (@Rufeo) reported

    @PeteLau The Ceo cant even fix the data issue with the soft ware ox 11.11. Telus data access point failed to update and crashed many carriers. DONT buy this garbage in Canada.

  • waynermind Nobody Special (@waynermind) reported

    @TELUS local means to be local, further away means being unconnected from the reality, this creates tunnel vision, not help. “Live among those you wish to help” (famous quote) A fictional life is an empty life of no connection. Professional is : showing up.

  • Dwayne__Tuck Stupid Halloween Name (@Dwayne__Tuck) reported

    @koodo I have a billing problem. Transferred 3 of my koodo phones to telus. Showing I owe over $1100 to koodo. What the hell?

  • davehariri David Hariri (@davehariri) reported

    @ow Looks like it’s just a Bell customer thing. Made for an interesting argument with my wife this morning (I’m a Telus customer, she’s a Bell customer).

  • worlds_apart68 ɮʀօӄɛռ ɮօօӄ (@worlds_apart68) reported

    @TELUS I went from the iPhone 10 to the 12 and I’ve had nothing but issues. No way in heck am I going to get the 13.

  • mattdagley Matt Dagley (@mattdagley) reported

    @sackvillenovasc I’m on Telus and haven’t had the issue so it’s possible. iPhone detects time zones from cell towers. Might be the problem.

  • nheagy Nate Heagy (@nheagy) reported

    @bakerofbytes @TELUS My guess is problems with the new privacy relay feature in iOS 15. I’ve turned it off entirely.

  • shira21 Shira D. (@shira21) reported

    @CraveHelp Hi, I am also unable to sign in to Crave through my tv provider (Telus). I keep being told I need a subscription when I have one. Is this a known problem for many people or do you need to look at my account directly? Thanks

  • cealbone 🦭 (@cealbone) reported

    People are ******* stupid! We have two door in to our store here. Over one door it stay Koodo the other says Telus. People have come in the ‘Telus’ door and saw that it’s fully open floor store, left then came in the door down a little father that has Koodo over it