Telus

Telus Outage Report in Summerside, Prince County, Prince Edward Island

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Summerside, Prince County, Prince Edward Island 12/16/2025 00:05

December 16: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SmoggyRandall amiable sower (@SmoggyRandall) reported

    Kinda BS that Koodo uses Telus’ network and I barely get service on the line in the plant but I just switched to Telus proper (corporate plan) and now I have 5G 🧐

  • KornelsenThane Thane Kornelsen (@KornelsenThane) reported

    @TELUSsupport @faey06 Telus I really need your help. I tried to get in touch with a support advisor using your Telus assist bot! She said she was going to connect me to a Telus Home Services live agent but she didn’t! I need some help!

  • datadili volume ticker (@datadili) reported

    TELUS International (Cda) Inc. is down -3.42% in the pre-market $TIXT

  • MusicMan1730 Roger Loves Music (@MusicMan1730) reported

    I just rec'd this msg from Telus Support @Telus @TelusSupport in DM like I am dumb: We're sorry to hear that you experience issues with your home internet WiFi MusicMan1730. Please try the troubleshooting steps at "Website" and test. I've reset my modem twice B4 that!

  • brucee76 Bruce Kohn (@brucee76) reported

    @Mintmobile @VancityReynolds @tomsguide Too bad it’s not available in 🇨🇦 Canada. Your home country. Autocratic legislation lobbied for by Telus/Bell/Rogers/Shaw keep true competition out.Not just in this but true media representation.

  • kristadb1 ~insert promo details here~ (@kristadb1) reported

    And, yes, this happened to me :D I had to work Christmas day (welcome to Telus Mobility, Merry Christmas! how can I help you), and also the really good Chinese restaurant near me opened for 4 hours for suppertime, so I called in my order and was able to snag food after work!

  • MusicMan1730 Roger Loves Music (@MusicMan1730) reported

    OMG Telus @Telus @TELUSsupport What the hell is going on w/UR service? U R now on the level of what Roger's @Rogers is 4 Service! There's no Wi-Fi on any electronics (Phones, Laptops, Gaming Equip, etc!) Nothing! I'm way over my Data Usage & I better not get charged 4 it either!

  • zephryus47 Carol (@zephryus47) reported

    @TELUSsupport Hi, i have an appointment for Fri 26th re phone and tv modem. However since i hung up with Telus tech support my phone is now dead. Can anyone tell me what is happening or do i have to wait to friday for help?

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUS When are you going to respond to my support requests? I haven't had a working phone since July 9th

  • samih0044 Samih (@samih0044) reported

    @TELUS And it will be a big frown for this Instagram social network