Telus Outage Report in Summerside, Prince County, Prince Edward Island
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Summerside, Prince Edward Island
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Loves Music
(@MusicMan1730) reported
OMG Telus @Telus @TELUSsupport What the hell is going on w/UR service? U R now on the level of what Roger's @Rogers is 4 Service! There's no Wi-Fi on any electronics (Phones, Laptops, Gaming Equip, etc!) Nothing! I'm way over my Data Usage & I better not get charged 4 it either!
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McJosef Omorotionmwan
(@McJoseftweets) reported
@TELUSsupport I have been kept on hold for 40 minutes and continuing by Telus. I changed by Wifi service provider from Shaw to Telus. I just needed help in connecting my Telus security equipment to Telus Wifi. This ain’t looking good at all.
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Thane Kornelsen
(@KornelsenThane) reported
@TELUSsupport @faey06 Telus I really need your help. I tried to get in touch with a support advisor using your Telus assist bot! She said she was going to connect me to a Telus Home Services live agent but she didn’t! I need some help!
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Blazewing ➡️ Fangs make everything better
(@blazewing2010) reported
You know, it sure is a shame that large phone companies don't want to do what they need to in order to help foister customer loyalty these days. I'm looking at you, @TELUS
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imdv
(@deepak26v) reported
@TELUS Instead of posting about shows, it would be nicer to support customers by answering calls or helping via emails. I have been on 1hr long calls but no answer and app email show Tech problems. I have a billing problem.
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Rasta™🎧 𝐁𝐞 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐜𝐮𝐫𝐢𝐨𝐮𝐬⚓
(@rastasack) reported
@annwmac They sit on the Wireless Board, shared with Rogers and Telus, and one honest outsider, they are Bell Heavy. Bell says to other two, we share our towers, roaming but the truth is, your other service won't work on the furthest distance so Bell can still brag they are best coverage
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Wandering_Grace
(@Andrea___Grace) reported
@Bell_Aliant I already tried to get resolution and it’s like talking to a wall. No help for this loyal customer. Perhaps try one more time and than live in to telus!
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Elizabeth
(@Liz_Bignell) reported
@HalifaxReTales @mattdagley I brought my Telus LG to Eastlink iver. Year ago. Absolutely no issues. Coverage is good, customer service good.
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izzy 🇺🇦
(@Iseabail90) reported
@TELUS When are you going to respond to my support requests? I haven't had a working phone since July 9th
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K Profitt
(@k_profitt) reported
@freedomsupport I truly appreciate that however I still have a bad taste in my mouth from the freedom home internet service that was so poorly handled in my case. I will touch base with a representative in my city in due course since I refuse to use Rogers, Shaw, or Telus for retail service.