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Telus

Telus Outage Report in Summerside, Prince County, Prince Edward Island

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Summerside, Prince Edward Island

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Summerside, Prince Edward Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tara_bert
    Tara Bert (@tara_bert) reported

    @kentcclark In that case you’re negotiation w/ the manager at Telus should be even easier. By no fault of your own you’re being forced to move. You can’t base your move on Telus service capacity…

  • UNO_0801
    UNO (@UNO_0801) reported

    @freedomsupport you charge your customers in same line with giant service providers like bell, rogers, telus. come on. you know what i mean.

  • georgecookie
    Gal (@georgecookie) reported

    @telus. 1 hour and 6 minutes wait. This was the second call to you today. Never did get resolution in the first call or from virtual assistant which you tout as so wonderful!

  • RobeyGFlynn
    Robeson G. Flynn (@RobeyGFlynn) reported

    @AskWWENetwork I will tell you the problem again. It's the same problem that you have had with almost all Canadian subscribers. WWE Network website is not getting the credentials from Telus, this problem is not new. "No subscription found!" message appears. (1/2)

  • stry8993
    Stadium ARTs (@stry8993) reported

    @alisoncassis1 @scotiasinger Ahh, I see a bit of a description in the thread above. @scotiasinger , Telus is your ISP? What are you using for your network? Is it an all-in-one, or do you have a separate router?

  • wheelerreborn
    Wheelerreborn♿ (@wheelerreborn) reported

    @reikokoyama79 @CCI_Wireless @Xplornet You try the telus hub internet or whatever they call it? My cousin has it at his acreage & his parents at the farm and they actually have less problems then I do with shaw high-speed in the city.

  • scatteredmom
    Karen Humphrey (@scatteredmom) reported

    @Nicole013 @TELUS The stupid site just won't let me redeem. I have done everything I am supposed to. It just won't. I am eligible, have cleared cookies, check both emails, etc., and I even signed in to make sure it is with the account I still have (it is), so there is a glitch somewhere.

  • prashantmodha
    Prashant Modha (@prashantmodha) reported

    @TELUSsupport Do you block shaw's login page. Am at my partners house and can't get into my shaw account while on her wifi. I turn off wifi and it works. Same on laptop, use VPN and it works. Do you block your competitors? Not sure I will switch to Telus.

  • WilliamLincolnA
    William Lincoln (@WilliamLincolnA) reported

    @TELUSsupport moving Sep 1 & ordered Telus internet & TV. Inexplicably received tracking number indicating things will be delivered in a few days - to the vacant place across the country I won't own until Sep 1. Trying to phone to cancel - wait time 1 hour! Wow - a bad start...

  • jaxsaid
    jaxsaid 🐌 (@jaxsaid) reported

    We have no Internet until Monday afternoon because @Shawhelp is literally the worst company ever and doesn't test their ****** modems before switching you to a plan that your working modem won't support and then refusing to revert it back. Telus is getting all my money.