Telus outages and service status in Sydenham, Ontario

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

• 
  Steve Coville (@SteveCoville) reported 11 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

• 
  Nicholas Christie (@knick21pt3) reported 24 minutes ago from South Frontenac, Ontario

  @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

• 
  Erin (@ErininYGK) reported 35 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

• 
  Wendy Harris (@whereswendy) reported 37 minutes ago from South Frontenac, Ontario

  @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

• 
  Steve Coville (@SteveCoville) reported 46 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Devin Stewart (@DevinStewartYGK) reported 48 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 59 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

• 
  Steve Coville (@SteveCoville) reported 60 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mat Drouin (@matdrewin) reported 11 minutes ago

  @TELUS @Bell Why is the cell reception so bad in MTL? Very often at 1 bar. I get dead spots all the time.

• 
  Ravin (@ravinispunk) reported 12 minutes ago

  @CurlyZebra77 @TELUS Here are the Phone Numbers: Rogers Conected For Success: 1-888-793-2441 and Telus Mobility/Internet For Good: 1-833-323-3338 - They are dedicated customer service lines for both these programs and are extremely helpful. Hope this helps!

• 
  jayeharrill.eth (@JayeHarrill) reported 17 minutes ago

  @tokifyi Early stage capital funding seems low, same with safety. But efforts like what Telus is doing is encouraging We’re still behind the 8ball but given the spend elsewhere it’s unclear that is a big enough problem Thoughts?

• 
  AslamS (@aslamsabir9) reported 18 minutes ago

  Telus fraudulent practices. Telus is charging me for home security service which Ido not have. It was cancelled more than a year ago.they are charging me $15.00 plus GST $.75 Hard to get phone connection. They divert you to AI. There should be a person to talk with.

• 
  The Weird Canadian (@Weird_Canadian) reported 25 minutes ago

  @BetaKit @EvanLSolomon Then why is Telus building out the data centres? They never release a public bid on them....

• 
  Graig Carlson (@GraigCarlson) reported 26 minutes ago

  @TELUS so I’m trying to upgrade to a new phone. Since my current phone has to be returned in 15 days. Apparently the new phone is on back order and no estimated date of delivery. Customer service is basically that’s too bad. No other options. Really? That’s it?

• 
  Lucid Bull (@lucidbull69) reported 27 minutes ago

  @TELUS you’re such a joke of a company. Been trying to cancel my home services for a week. Waiting everyday for a call back. Maybe stop ******* using stupid Hindu employees and make things work properly. How is this even a thing you don’t call people back??

• 
  Ark (@MikeCanning7) reported 28 minutes ago

  @Bignogak @TedRutland Almost all current plans from major carriers (Rogers, Bell, Telus) and flanker brands (Fido, Koodo, Virgin Plus, Freedom Mobile) bundle all emergency network maintenance costs directly into the base price of your monthly plan.

• 
  Shareaware Canada (@ShareawareCdn) reported 29 minutes ago

  @drannamedical @grok @TELUS Can you do a post on this? The roll of the companies. The UBC involvement and the issues with the drug companies and the prescriptions. Please, try and explain it so everyone can understand and send it to the MLAs and heads of Heath, we have 70 VPs to address.

• 
  Brad Dragon (@Braddragon1812) reported 29 minutes ago

  @Martyupnorth Telus is really bad for mystery charges. Always check your bills.