Telus Outage Report in Sydenham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
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Nicholas Christie
(@knick21pt3) reported
from
South Frontenac, Ontario
@TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TELUS Support
(@TELUSsupport) reported
@BevGprairie @TELUS Hi Bev! I'm so sorry to take so long getting back to you. Are you still having issues with your home phone today or has it resolved?
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Roger Schierman
(@rogerschierman) reported
@TELUSsupport telus owns adt now and the phone wait time is usual for telus. Fire alarm goes off for no reason,i get put on hold for 1 hour waiting for a tech to book a service appnt.Come on telus, time to break your norm. To think i almost signed for internet and tv.
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The Warriors Invitational 🏆
(@BlqMgck) reported
@__laxned @tobzillaortobz Shaw, Rodgers, Bell, Telus. I'd say Shaw has the best service but the dumbest technicians.
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Rob
(@robertguenette) reported
Trying to see if I can get a better deal on my phone plan (and switch off of Rogers) and you'd think @bell and @TELUS would make it easier to buy from them. It's almost reassuring that they treat you like garbage even before you're a customer.
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engineer hate account
(@_fetusfilets_) reported
another day of my @TELUS phone data being absolutely dogshit awful again. I love paying am extra 40 a month for worse service and I regret switching more and more each day
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RoxyB 🌻
(@FoxRoxB) reported
And, of course, there's a ONE hour waiting time on the phone. And I'm fairly sure Telus will try to bill me $15 for calling their help line.
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Raymond Polman
(@RaymondPolman) reported
I learned that when I decided to move cellular service from Rogers to Telus, to to get one monthly invoice rather than two (Rogers and Telus) that Telus, sophisticated enough to bundle my 7 home services including security services, cannot add Cellular services with home services
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K.J.
(@prairieflaneur) reported
okay Telus Health is the worst of ‘em
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Certified Pizza Lover
(@hc2dotca) reported
@chantalygk I use Public Mobile, which is a subsidiary of Telus. I get a referral bonus (full disclosure) for anyone who signs up via my code. You also get $1 off your bill for auto-payment via cc, and $1 off each year you are a customer. Basic data plan, 2Gb/month, w free long dist, $20
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Wing Kar Li, PhD
(@wingkarli) reported
Just waiting for Telus to leak all our electronic health records then we’ll have the Canadian media conglomerate fail trifecta