Telus Outage Report in Sydenham, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Telus
Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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My Lil Savage Life
(@MyLilSavageLife) reported
If I could afford it right now, I'd be switching from Freedom to Telus in a heartbeat. The service just seems to keep getting worse and worse. I just want some mindless entertainment on my commute without everything buffering for minutes at a time. This is garbage.
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Rob Campagna🇨🇦
(@Robista1985) reported
The biggest mistake I ever made was leaving @ShawInfo for @TELUS internet is awful
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=Winter Photo=
(@WinterPhoto2006) reported
@INFJAngie @TELUS I know... but I was reading that they're now diming them so that they're not as much visible as they're in the first week. And this are the satellites we know... there are a lot more already out in space, much lesser effective than this new ones. Think about the poor aliens...
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DanaA
(@lifewith3boyz) reported
@Xplornet You have had ample opportunity to review our account. Xplornet was good when it was Netset. Now it sucks. Usually I shut off my wifi when I get home at night and my data with Telus works great! Would never recommend @Xplornet
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lexar123
(@lexar1231) reported
@TELUSsupport Yah, they never called me back. Why does it still say 'processing your order' on the Telus website?.. Telus piktv is broken, I want my money back.
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=Winter Photo=
(@WinterPhoto2006) reported
@INFJAngie He has already 1,600 Starlink satellites in orbit. That number will grow; SpaceX has filed paperwork for up to 42,000 satellites for the constellation. As we have here @TELUS internet or nothing (even fibre optic in town is slow), I cannot work online with it - we need better!
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KJ Edwards
(@_KJEdwards_) reported
That way they have knowledge in knowing they are making the right choice but nope I left with zero information because he refused to help without a credit check first. Seriously? My parents were also considering switching because we are tired of Telus.
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Ro
(@riylee) reported
@TELUSsupport Massive migraine & anxiety trying to get @TELUS to fix their mistake. Somehow they changed the number I've had over a decade without me requesting it. Still waiting on support with them. If you can't text or call me, this is why.😭😭😭
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Charlotte Hunter
(@kijekijikokwe) reported
@crys_tom You could go on Telus Health or some other online GP service (I think OHIP covers that now) and ask for a prescription of Zofran. Works better than Gravol. No drowsiness. Expensive. I can't see any doctor saying no.
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Janice
(@_MsJanJan) reported
@TELUSsupport @Telus why am I being billed for services I don’t have? I’ve been trying to contact you for over a week? With no resolution and before you tell me to DM I already have and haven’t received a response.