Telus Outage Report in Sydenham, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Telus
Telus is having issues since 03:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Seditious Me
(@SeditiousMe) reported
@dirklancer Got in trouble from official type people- YOUR NUMBER IS DISCONNECTED AND WE COULD NOT REACH YOU- Um no it is not, here let me phone my house with my cell phone while you watch- I was unimpressed with the tone, but it did change after that offer. They were with Telus, too.
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Michael Phillips
(@GRIMMYinthe604) reported
@SmokeCityFC1 @GlassCityFC There’s a Telus manager reading this and shaking their fist at you muttering “we are a national service provider now god damn it… so what if we were the 3rd choice of a 3rd rate Sawker team”
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Ty Carruthers
(@AmaraFarmServ) reported
@RSHFarms @Bell @TELUS I know my wife is on Telus and it’s terrible as well. I think the cell networks are just overloaded. I’ve called support multiple times and bought new phone. No better
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Micheal-Lineright
(@MLineright) reported
@NantucketBeef No problem Telus is hiring
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ArkhamSmoke 🖤 | budstuff.club 💛
(@BudstuffClub) reported
@StonedMasons_ currently in the middle of a consumer affairs report against them and one of their partner collection agencies for the agency trying to tack like 300% interest on after hitting the agency. Telus is also claiming a different amount on my report so shady **** ongoing lol
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@TilbayGeoForce
(@tilbaygeoforce1) reported
@Telus I was told you had noticed I was having connectivity issues and would be monitoring. Whatever or whoever is monitoring must be sleeping as I lose connection to internet 7-8 times a day. I just tried downloading a manual which failed twice. Message said connectivity issue
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Matt Seegobin
(@MSeegobin) reported
@TELUSsupport hey telus! Could you look into your network at The Ottawa Hospital - General Campus? I’ve got 2-3 bars on 5G, but absolutely ZERO data. Nothing loads. Send help!
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Stanley Pain
(@_StanleyPain_) reported
@Freshprinnorth @TELUS Can't cancel when you can't talk to em lol.
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Seditious Me
(@SeditiousMe) reported
@dirklancer It took a year+ for Telus to fix a glitch that made it so my relative could not call my shaw number. They first blamed it on shaw. Then they attempted to fix it but it did not work. They finally sorted it seven months later. That is not the only number that could not call me
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Commissioner Miner
(@fanCRTCProfling) reported
@BigBadJuan @TekSavvyNetwork The protection part (or lack of) is under confidentiality at the CRTC to protect the brand names. Trust and reputation issue & likely class action issue. Telus even threatened the media with a lawsuit for just a small portion of the story.