Telus Outage Report in Sydenham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shaelyn Marie 🦇
(@BlissMai) reported
Really hating our @TELUS internet. Spoken to @TELUSsupport twice in less then 24 hours and our internet is still **** and no one comes to check till Thursday. Why the hell are we paying for internet if it’s not working. Cable is hardly working. Can’t wait to switch providers!
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Akin محارب
(@AkinLynooo) reported
@TELUSsupport @TELUS At this point, I am tired, exhausted and Frustrated at your customer service. I have even been to your offices and all I keep getting from them are different phone numbers to get you guys on without any concrete solution on site. Àbí irú kí wá nì yí báyìí
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Boycott Evil Amazon-Find Alternatives-Follow me 😀
(@AvoidAmazon) reported
@TELUS Too bad you don’t love your customers. However you do love ripping us off.
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Desmond Demosthenes
(@3rdandOak) reported
@dustbobgod I switched over from Shaw to Telus... but... it was a location issue. Shaw's only offering into our building was beyond pathetic... and then Telus installed fibre. On top of that, Shaw's tech was really rude. After over 20 years, I had to dump them.
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🇬🇧🏴 S. JR #TeamPapaya 🧡🇺🇦
(@ChimpGenes) reported
@lolsmoak @Bell Go to @TELUS better service, better customer service. Better all round
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.
(@igamband) reported
@dustbobgod I was on shaw and never had a problem, moved and changed to telus and it is unstable
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Terry Cotter
(@TerryMedica) reported
@cvangeyn Why is TNF not in my Telus cable service anymore? Too much balance and advocacy of access to information and liberty?
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@moodyangela @dustbobgod And they will allow you to hire out for help with your cables, instead of saying they won’t touch the cables and don’t know any one they could recommend that does. We are just supposed to be able to sort it all magically with Telus
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Steve
(@itssteve81) reported
.@TELUS Love being made to feel like I’m the bad guy while calling in to cancel my fathers mobile account after he just passed away because I’m “unwilling” to take over his account. Maybe your agents need more training on compassion and empathy during a difficult time like this
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Josh Umscheid
(@bigslicksprayin) reported
@KKoolyk @derekmcbain @RogersHelps Telus help got mad at me for hanging up numerous times while on a call with their help desk, tried explaining the calls were being dropped, nope wasn’t that they said, and that’s when we switched! Rogers is getting worse not better out our way as well