Telus Outage Report in Sydenham, Ontario

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

• 
  Wendy Harris (@whereswendy) reported 16 minutes ago from South Frontenac, Ontario

  @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

• 
  Steve Coville (@SteveCoville) reported 18 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Steve Coville (@SteveCoville) reported 24 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

• 
  Steve Coville (@SteveCoville) reported 26 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 29 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

• 
  Devin Stewart (@DevinStewartYGK) reported 36 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Erin (@ErininYGK) reported 56 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TELUS Support (@TELUSsupport) reported 4 minutes ago

  @TheRestingPost Thank you. To confirm to you, the picture you have sent refers to 24/7 for calling Tech support. TELUS Assist is 24/7 as in the virtual chat bot, not to connect with an agent.

• 
  Vanessa Pickering (@VanIRPickering) reported 5 minutes ago

  hi @TELUS if i have unlimited data on my home internet, how did i go over my data and then get slow internet?

• 
  Thomas Mickie (@SodiumBenz) reported 5 minutes ago

  @TELUS I requested a quote from an agent, and they signed me up for an install? In addition, to cancel the install, I need to call you and sit on hold for an hour? How is this acceptable?

• 
  Nikki (@Rad_Nikki_) reported 5 minutes ago

  @allsystemsjo Have you tried using the telus health app? I use this if I can't get in right away to see my gp and they forward everything to your gp after. They can help with med refills, referrals, etc.

• 
  Tanis Mabon (@MabonTanis) reported 7 minutes ago

  @TELUSsupport So 2 weeks without a phone is normal service from telus and not one follow up by anyone? I want a manager to contact me !! This is ridiculous. Having to find my own loaner phone and we are going on 2 weeks I will not be making any more payments for service I am not receiving

• 
  Alan Richardson (@arichardson_phi) reported 7 minutes ago

  Worst job in the world? Maybe the @telus loyalty person who is only allowed to talk to you about your landline.

• 
  SamanthaDee (@_Samantha__Dee) reported 8 minutes ago

  @Antoniohdz2312 @TELUS It’s been nothing but problems since I switched

• 
  Quebec Do Us A Favor & Leave 🇨🇦 Take Trudeau 2 (@kicknsass) reported 9 minutes ago

  @jacobs_cda @sunlorrie I find that hard to believe. Health Link only says go to the hospital. They never arrange dr calls. Even telus health would not diagnose pink eye over the phone for us. Go to a Dr. Sorry don’t believe 811 did a zoom diagnosis.

• 
  fatima (@bluesformami) reported 10 minutes ago

  can’t believe the guy at telus was trying to get me to buy an iphone 14 knowing damn well the iphone 14 was coming out in 2 days sksksks

• 
  Commissioner Miner (@fanCRTCProfling) reported 10 minutes ago

  My #CRTC Prediction: Bell, Rogers & Telus will get millions $$ more to make their network what it should already be, what they already got paid for, and continued to be paid for.