Telus Outage Report in Sydenham, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 06: Problems at Telus
Telus is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Agrewal101
(@agrewal101) reported
@TELUS has the stupid people working for them as customer representative on the phone. : You would think when you call and give them you account number for Internet they would tell you they are not internet department but @TELUS mobility department but it took 17 min for her know
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Melanie PA Clarke
(@Blonde_Duchess) reported
@TELUS @TELUSsupport been a month since I got the service and I’m still not able to select the channels I want for my #Pik5 not on your website nor on your app. #HELP! Have terrible channels that I didn’t choose #BadCustomerService
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Vince Savoia, MSM (he, him, his)
(@vsavoia) reported
@TELUS customer service is absolutely horrible. Regardless of when you call them, your wait time to speak to someone is more than 1 hour. Why?
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Andrew C 🇨🇦 ❤🇺🇦
(@AndrewCooke87) reported
Trying to get my phone number ported over but Telus is no help at all! Starting to regret my decision to go with @TELUS @TELUSsupport
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🧙♀️Nicole Sanderson
(@casualmomsense) reported
Has anyone else been having issues with @TELUS wifi lately? My TV and Google nest keep losing signal, but I was NOT the techie in the relationship so wondering if it's just me ?
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Graham McIntosh
(@FarnhamHo) reported
@SatiarShah Problem was with Telus not SNP. Apparently they had switched off the range (location) for some users which caused them to be wrongly blacked out.
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🇨🇦Leah Brown
(@crbrowniegirl) reported
@TELUSsupport omg my poor mom has been trying to get telus security at her house in BC and it's been painful!!!!!! No one can give her consistent help and service has been brutal!!!!! brutal telus security....ugh!!!
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Cas Smith
(@CasSmit25000320) reported
Who could trust TELUS ever again, when they gave their customers' information to Trudeau & his zombie cabinet paid for it and never got consent from customers! That is a breach of privacy and integrity. Telus has put itself in a position to be sued.
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Fayek Boek
(@BoekFayek) reported
@CanmoreRobb @TELUS @CRTCeng Apparently they can’t charge it in quebec… Meaning they treat Canadians differently
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Vansportsfan82
(@bbctsan82) reported
@casualmomsense @TELUS I have an idea of what the problem is but, from what you're telling me, I wouldn't be able to explain the solution lol