Telus Outage Report in Sydenham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Nicholas Christie
(@knick21pt3) reported
from
South Frontenac, Ontario
@TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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BrownGuy
(@BrownGuyMadeIT) reported
Been having an issue with @TELUS since sept.. was supposed to be resolved almost every time I call in, Guess the CRTC is being called on Monday...
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Joe Froese
(@JoeFroese) reported
@TELUSsupport When I tried to file a claim with Asurion they told me my claim had expired on December 15, 2022. I phoned Telus and was told the new policy was accidentally not added for my new device but that the issue would be resolved in the New Year.
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Mike Olson
(@Mrolson74) reported
from
Chilliwack, British Columbia
@RTRGManageress I assume Telus but the moment I can pull that service from them it is very likely that they lose this business.
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o w o
(@lumpiadreams) reported
Not to mention that their call lines are always so busy that getting through to people can take hours. I'm so ******* frustrated I wanna cancel everything. Would not recommend telus at all
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o w o
(@lumpiadreams) reported
@TELUS @TELUSsupport y'all make me wanna cancel all my services istg I should've switched to shaw
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Redawna Kalynchuk
(@Redawna) reported
@TELUS @TELUSsupport it is so nice you added an unrequested service to my account in the middle of the night and then charge me a penalty when I removed it this morning. **** you.
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GAMER +🎗
(@THEcoolGAMER60_) reported
@Ghastifylol @TELUS honestly might just be skill issue
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Joe Froese
(@JoeFroese) reported
@TELUSsupport Could someone please help me resolve this end to end? On the phone call in December the Telus representative told me he was going to supervise the process with Asurion and that he would check in and contact me. I’ve received no contact from this representative.
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Karen
(@ridlr2) reported
Telus has the worst customer service, the worst
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K. P. Wee 🖊📚
(@kpwee1) reported
My telus optik TV doesn't work and @TELUSsupport @TELUS customer tech support says they can't find my account information and I've been on hold for 30 minutes. What kind of service is this?