Telus Outage Report in Sydenham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Nicholas Christie (@knick21pt3) reported from South Frontenac, Ontario
@TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen
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Wendy Harris (@whereswendy) reported from South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Steve Coville (@SteveCoville) reported from Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Erin (@ErininYGK) reported from Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
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Steve Coville (@SteveCoville) reported from Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Steve Coville (@SteveCoville) reported from Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael McKenzie (@michaelmckenz) reported
@TELUS #verydisappointed- I’ve been a #Telus Customer for over 15 years and you own my digital footprint. I’ve got the monthly bills to prove it. You allowed an unauthorized signing authority to change my plan and now you are making it my problem. Seriously?
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Heidi Archer (@hhaidagwaii) reported
@TELUS @TELUSsupport @telusmobility absolutely disgusted with the consistently terrible Telus hub connection in Haida Gwaii. 0.45 upload speed! Replace your equipment ASAP!
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Mary Anne Schleinich (@MSchleinich) reported
@cougsta My bank, TD, had a hard time answering its phone in the beginning. I thought that was bad, but then found out that my phone company, Telus, also could not answer their phone! All "due to covid." Worse yet, was seeing Telus able to offer me a doctor!! (No kidding).
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OttawaPoliticsFan (@politics_ottawa) reported
@Goodchatbud @J_RG_S @theJagmeetSingh Perhaps, he is planning to nationalize Bell, Telus and Rogers ? Joke a side, it’s a lack of competition problem that has created 3 oligopolies
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Abdi Nino (@AbdiNino_) reported
Making that switch to @TELUS 100% guarantee faster speeds and better customer service. @Shawhelp maybe you should learn something from your competitors
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Sunco Communication (@suncocomm) reported
A consumer grade service refers to a DSL, cable or a Telus Pure Fibre connection. Depending on what your business needs, this can be a great lower cost option.
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TELUS Support (@TELUSsupport) reported
@MistrMaroon Hi there! You could go out and buy another router and it should work. However, the only thing is that TELUS cannot help when it comes to setting it up since our Troubleshooting team is not familiar with routers outside of TELUS.
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Derek Gould (@dgouldca) reported
Been a @TELUS customer for years, but the first time they ever contacted me to offer a discount was 30 minutes after I switched to another provider.
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Heidi Archer (@hhaidagwaii) reported
@TELUS @TELUSsupport @telusmobility over 2 hours on hold and troubleshooting only to be told there’s nothing to be done bc I haven’t wasted 2+ hours on more occasions to tell Telus their hub is ****
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*A$AP* (@Ajani1982) reported
@CBCNews Never going to happen buddy...only way it happens is if they allow the big American service providers in to compete with the Monopolyof Rogers and Bell(Telus as well)...but that won't happen anytime soon..