Telus Outage Report in Sydenham, Ontario

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

• 
  Steve Coville (@SteveCoville) reported 19 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

• 
  Wendy Harris (@whereswendy) reported 21 minutes ago from South Frontenac, Ontario

  @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

• 
  Erin (@ErininYGK) reported 27 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

• 
  Devin Stewart (@DevinStewartYGK) reported 36 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Steve Coville (@SteveCoville) reported 42 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

• 
  Nicholas Christie (@knick21pt3) reported 45 minutes ago from South Frontenac, Ontario

  @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

• 
  Steve Coville (@SteveCoville) reported 49 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 57 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  maybe_slifer (@slifer91) reported 4 minutes ago

  @JatIkhwan Pastikan agensi telus so that no problem in the future as you will be the front face. Regardless what you said people will blame you if anything happens in future.

• 
  Barbara (@BabsAtHeart) reported 8 minutes ago

  @ab_vax @DarianaAlSalam @AHS_media Parking at the Telus Centre is free. You just need to register your vechicle with Parkplus for the free 90 mins. You can do that by using the parkplus app or at the machine by the elevators. Last Friday there was an employee there to help on the floor I parked on.

• 
  David (@FalsePositive18) reported 9 minutes ago

  @TELUS I’ve been fighting with you guys for almost 2 years. 2 years of constant dropped internet. Of bad TV reception. Only to have Daniel from Loyalty write me off and refuse to talk to me about a very obvious need for a billing adjustment. I’m going back to Shaw when my contact is up

• 
  Maureen Brown (@MaureenBrowns) reported 9 minutes ago

  @TELUS 2 hours and 10 minutes on hold trying to cancel my Father in law’s wellness monitor. Then got a recording that call could not be processed call back another time. Hmmm let’s think why would someone cancel this service.... not very sensitive

• 
  mildish gambino (@Nastyboybuttle) reported 12 minutes ago

  @TELUS you have the worst internet service in Canada, smoke my pole

• 
  Elizabeth Specht (@Spechtacular_ca) reported 12 minutes ago

  @TELUS your customer service is deplorable. Unless you can fix our issues tonight, which some nice person in the Philippines was about to do, and yesterday in Guatemala - b/4 you cut us off, we are gone. Internet, email, TV, security. #worstservice #dobetter

• 
  Ulf Larsson (@UlfLars79593931) reported 15 minutes ago

  @JustinTse @TELUS @NETGEAR Nice fiber network makes the work Flow better without the lagg with the old network

• 
  Danielle Parker (@delnparker) reported 15 minutes ago

  @Social_Moi @TELUS I didn't mean anything by it. I was one of 3 gays who worked at a Telus retail store a few years back, and everyone was really good by it. We can never have too many allies.

• 
  NVCPrairieBoy (@NVCPrairieBoy) reported 17 minutes ago

  @NYVRgal @TELUSsupport So I’m actually in IT. The quickest fix is to reboot both your modem (in fact unplug it wait 10 secs then plug in and power on. Same with laptop.) if that does help then Telus will need to troubleshoot with you.

• 
  Aneedanothercuppa (@AnitaEggink) reported 21 minutes ago

  @sammideedub @WendyAirdrie @kim_siever I think that is so v wrong & is completely illogical. The idea that an equivalent service is provided or one that deserves higher fees is ludicrous. Does Telus carry malpractice insurance? They may v well need it.