Telus Outage Report in Sydenham, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Nicholas Christie
(@knick21pt3) reported
from
South Frontenac, Ontario
@TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Erin
(@ErininYGK) reported
from
Kingston, Ontario
No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Steve Coville
(@SteveCoville) reported
from
Kingston, Ontario
@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Devin Stewart
(@DevinStewartYGK) reported
from
Kingston, Ontario
I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Wendy Harris
(@whereswendy) reported
from
South Frontenac, Ontario
@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Glenburnie Kindergarten
(@GlenbK1_LDSB) reported
from
Kingston, Ontario
@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Norman
(@samnorman21) reported
@TELUSsupport @TELUS hi my new phone arrived last week and it’s still not working, I’ve spoke to Rogers who I’m ported my number from, and they confirmed it’s on the Telus side. I’ve sent support plenty of DMs too over the last 4 days but no replies terrible #customerexperience
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Kirky
(@itskirkygirl) reported
@timrowcliffe @HistoryTVCanada It's not just you, watching this with my parents and Telus is their provider. @HistoryTVCanada someone needs to get to the broadcast station *now* to fix this.
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Greater Than Dave
(@greaterthandave) reported
@DavidLametti i am running legitimate corporations, using me education to help #Canada, going to school again,LRAD interference to brainwash,pull me around Canada/USA needs to stop.Agents from telus,shaw,adt interfering need to stop. @CBCAlerts seemless conversion related therapy
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Kia
(@Kiaixia) reported
@Shawhelp @TELUS Also, Hitron is a one of the worst brands of routers. Weird partnership.
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LesliePW
(@Lepawin) reported
@HistoryTVCanada well, it’s not a provider issue, as Twitter is saying Bell, Rogers and Telus are all showing Canadian Pickers instead of @CurseOfOak. In 🇨🇦 we wait 5 days to watch after 🇺🇸 but now we don’t even get the episode? Not cool. Lots of pissed of Canadians tonight.
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Jessica Micheline She/Her
(@JessMicheline) reported
@crystalmundypsy I guess I was super lucky with the doctors I found through the Telus MyHealth app. Mind you I still need a family physician in this mess. I have a number of chronic lifelong issues and managing that without a proper GP has been tough. And they all have wait lists.
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Lee Devereaux
(@Squid_y) reported
Hey @Bell_Aliant and @TELUS, can you guys do something about the cell service in @townofholyrood? It's becoming near impossible to get reliable cell service in most of the town. #worsenotbetter
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Nicolas Bergeron🇨🇦
(@Nikopol_TO) reported
How to start your Monday? Well… you do not since you have @RogersHelps #internet and it is down. @Bell_Support @TELUS do you want a new customer?
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Paul of Waratah 2298 ...now over Big Pond 48N/123W
(@paul_48n) reported
@as_per_danielle Guess comes down to : Did you agree to a 'Bring It Back Agreement'? If you did you paid less than retail price .... it is a gimmick to make payments smaller, you are essentially 'renting the phone' ..all in my non professional opinion. Disclaimer:.own Telus shares. My phone SHAW
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David B
(@DavidB187781) reported
@Sensfan29 Same here in Lethbridge.. is it a network thing or a provider thing?? Telus here..