Telus

Telus Outage Report in Sydenham, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sydenham, Ontario 10/18/2025 04:05

October 18: Problems at Telus

Telus is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • whereswendy Wendy Harris (@whereswendy) reported from South Frontenac, Ontario

    @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jherman644 Heman (@jherman644) reported

    @TELUS what's Happening with data? Unable to send any messages. Huge problem

  • Canadian_Guano Nobody's Fool (@Canadian_Guano) reported

    Anyone else having issues with @TELUS cell phone service in Alberta.

  • simysmom99 Audra Morrison she/her (@simysmom99) reported

    @jesssicrap @TELUS I haven’t had a problem.

  • cemetreydrive (αλέξα) (@cemetreydrive) reported

    FINALLY got a doctors appointment and now telus posts that their cell service is down i am literally going to kill myself

  • set921 🇨🇦 Watching Blue Jays. (@set921) reported

    @TELUSsupport Good thing everyone is jumping on here to confirm they have no data after Telus confirms they're aware of the issue. /s

  • MFoulem Mario J.F (@MFoulem) reported

    @TELUSsupport I’ve upgraded my Telus from PLAN 50 to PLAN 75 and since there’s no way in hell I’m going to wait on hold for 1 damn hour on the phone, my TV service and internet has been screwing up every 30 seconds for the past hour and it’s pissing me off!!!!

  • jlacwa Jamie Lacroix (@jlacwa) reported

    @EBCArtWork @mediarz @TELUS yup its all broken

  • jlacwa Jamie Lacroix (@jlacwa) reported

    @geordiemuppet @TELUSsupport telus is down. website crashed. this is very bad for those of us that use our phones for work. Come on @telus be better.

  • DG_Gunpla DG Gaming & Gunpla (@DG_Gunpla) reported

    @Crackmacs @virginplus I was just about to reach out to you if you'd heard anything about a data outage with @TELUS. I keep getting a notification saying, "No mobile data service. Temporarily turned off by your operator" The outage page also appears to be down

  • BartArrowsmith Bart Arrowsmith (@BartArrowsmith) reported

    @TheHeidikins @Bell Telus is down too !