Telus

Telus Outage Report in Sydenham, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sydenham, Ontario 12/08/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

  • ErininYGK Erin (@ErininYGK) reported from Kingston, Ontario

    No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

  • whereswendy Wendy Harris (@whereswendy) reported from South Frontenac, Ontario

    @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

  • knick21pt3 Nicholas Christie (@knick21pt3) reported from South Frontenac, Ontario

    @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

  • GlenbK1_LDSB Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario

    @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

  • SteveCoville Steve Coville (@SteveCoville) reported from Kingston, Ontario

    @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

  • DevinStewartYGK Devin Stewart (@DevinStewartYGK) reported from Kingston, Ontario

    I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sophiebaybey Sophie 💖 (@sophiebaybey) reported

    @_spatsula Shaw has always neglected their upload speeds, I can't stand it. I switched to Telus and I'm never lookin back tbh

  • OverallTylor TOver (@OverallTylor) reported

    @TELUSsupport How about you DM me? Since again, I must reiterate, that's it's your guys screw up in the first place. But whatever, classic Telus customer support.

  • naba_nc Naba (@naba_nc) reported

    Wasted 90mins @TELUS @TELUSsupport for internet issue. Tech1: Documented the issue and trasnsferred me to 2nd Support. 2nd support: Tech Support can provide me boosters free for charge are transferrd me to 3rd TechGuy. 3rd Tech: I can't help you.

  • nellhs0 n (@nellhs0) reported

    @TELUS no reported outages in calgary. why is my data not working?

  • FifthlinerYEG Zach F. (@FifthlinerYEG) reported

    If you have a business DO NOT use @TELUS -Poor customer service -Told a specific time only to have it changed without informing us -Internet out for a full business day and going on a second -Only response from their outsourced call centre was "I'm sorry" with no attempts.. 1/2

  • ETmethod Eric Tam (@ETmethod) reported

    Hey @TELUS , it's 2023. How can you have a service outage for 3 straight days in Edmonton?! Terrible.

  • yvr_Goat Goat Singh (@yvr_Goat) reported

    @TELUSsupport @TELUS Internet is down I've been on hold for over 2 hours. Worst tech support ever.

  • Ashmojo7 Ashley (@Ashmojo7) reported

    Less than thrilled w @koodo. Havent even made it through my first month with them and Im already over it. Dropped calls. Excessive data use yet my habits havent changed. I BARELY go through 5/6gbs w telus, and yet barely halfway through my cycle Ive used nearly all my data? wtf

  • lexharvs Lex Harvey (@lexharvs) reported

    Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.

  • wlyjax jax (@wlyjax) reported

    @TELUS u guys are the worst ******* internet company of all time, my WIFI is ******* terrible I have tried everything in the book. I have reset my WIFI like 3 times, did a network reset on my pc, looked at several videos online to fix it and nothing ******* works.