Telus outages and service status in Sydenham, Ontario

Problems in the last 24 hours in Sydenham, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Sydenham, Ontario

Latest outage, problems and issue reports in Sydenham and nearby locations:

• 
  Steve Coville (@SteveCoville) reported 16 minutes ago from Kingston, Ontario

  @cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now

• 
  Glenburnie Kindergarten (@GlenbK1_LDSB) reported 28 minutes ago from Kingston, Ontario

  @AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.

• 
  Nicholas Christie (@knick21pt3) reported 29 minutes ago from South Frontenac, Ontario

  @TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen

• 
  Erin (@ErininYGK) reported 33 minutes ago from Kingston, Ontario

  No @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?

• 
  Steve Coville (@SteveCoville) reported 40 minutes ago from Kingston, Ontario

  @vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's

• 
  Steve Coville (@SteveCoville) reported 42 minutes ago from Kingston, Ontario

  @telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx

• 
  Devin Stewart (@DevinStewartYGK) reported 45 minutes ago from Kingston, Ontario

  I'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.

• 
  Wendy Harris (@whereswendy) reported 49 minutes ago from South Frontenac, Ontario

  @TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr.Retired Life. (@Kowalsk15796884) reported 2 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus sucks.

• 
  Steph's Coping Strategies (@Strigah_steph) reported 4 minutes ago

  @Lidsville @Rogers This sounds like when I was being called by Telus for months about their security service. I kept asking to be taken off the list, they kept calling. Telecoms are evil

• 
  Alberta Working Forward (@ABLabourToday) reported 6 minutes ago

  TELUS Corporation slashed its quarterly dividend by 55% to 18.75 cents per share (down from 41.84 cents). This aggressive corporate reset by newly appointed Chief Executive Officer Victor Dodig follows a massive $1.8 billion net loss for the second quarter of 2026. In immediate response, TELUS shares plummeted 11% to finish Friday trading at $13.38 on the Toronto Stock Exchange, wiping out years of gains for retail income investors.

• 
  Bonnie & Stephen (@bonnewillbonne) reported 9 minutes ago

  @MeaghieC Pharmacists can do emergency refills in BC. Hopefully you will have some luck with Telus or another telehealth provider. Or show up at an urgent care clinic. Not sure where you live, but the one in Chemainus BC is really good.

• 
  ChinoAleman (@chinoalemano) reported 11 minutes ago

  My two biggest fears about $AMPG were the biggest MNO and the margins. That's why I lowered my exposure and positioned myself publicly for $DGXX's earnings. Yet, at these prices, AMPG is very attractive. I think this is an overreaction. It reminds me of $FLNC. Yesterday's report confirmed the "problem" with the Asian program. Last call, they said: "timing delays due to customer deployment schedules and overseas supply chain factors". Yesterday's Titan Crest filing says: "substantial delays in developing its products". That's where I suspected the $70M+ program was going to be in trouble, discussed it with my friends, and shared my insights about it. Today's call: "We do not have any cancellations of orders, or we do not have any changes in the LOIs. The forecast timing has changed". "Particularly within one of our international 5G programs. So this shift is affecting the timing on the follow-on purchase orders associated with that deployment overseas". It's a timing issue. Nobody cancelled. My conclusion is that those problems will eventually get solved, but that OREX's LOI was delayed (the biggest MNO) because Titan Crest. Who knows how long it takes. Thesis didn't change. That's exactly why they pulled guidance: because they can't date the fix. Painful, but honest. The $40M (North American MNO) program is Telus. No problems there. In fact, they've been ordering MORE than the LOI. On margins, last call they told us: "We do not expect margin improvement to be perfectly linear quarter to quarter, especially during a ramp-up phase, but improving gross margin remains one of our key operating priorities". So I understand margins will eventually climb (especially with the 64T64R and everything AI-RAN). My fear was how the market would take a margin reduction when it printed. It printed. The market did what I feared. Both things will get solved and it will stabilize. Same thing happened with Fluence. I bought at $12.60. Euphoria traders ran it to $15. That's what happened with AMPG lately. Lots of euphoria. Lots of likes. Lots of tourists. Then FLNC dropped from $15 to $10 in premarket. Everyone who read "margin cut" hit sell. Market opened. It went back to $15. Now it sits around $13, more or less stabilized. I think something similar just happened to AMPG. All that attention, all those posts with hundreds of likes... that's tourist capital. The tourists saw the margin compression and overreacted. Was it a bad earnings report? Definitely. So was Fluence's. Was it THAT bad? No. Eventually it recovers and stabilizes. And the game, same as Fluence, is watching whether the next reports recover margins and put a date on the product problem. The thesis is the same. The clock is longer. Not financial advice. Still long $AMPG. Long $DGXX. DYOR.

• 
  NonA Vtuber 🩵👓🎀 (@nonanewgame) reported 16 minutes ago

  OK TELUS SECURITY WTF????? I'D LIKE TO GET THIS OVERWITH SO I CAN STREAM AND THEN PLAY D&D WITHOUT INTERRUPTIONS

• 
  ALPHA MALE! (@dingoboy70) reported 17 minutes ago

  Their service sucks because they sub contract out their technician calls to a 3 rd party contractor who has no money in the game son they don’t care. DO YOURSELF A FAVOUR AVOID TELUS LIKE THE PLAGUE.

• 
  Sue Romanchuk (@Skr5Sue) reported 17 minutes ago

  @Penkauskas87735 My home wifi disconnects whenever I interact too much on X or TikTok, but I haven’t had any issues with mobile data - all Telus - scary

• 
  Kiran (@KiranAnnappa) reported 23 minutes ago

  I think only @koodo @TELUS has the confidence to upgrade a customer from their Basic plan to Premium plan without customer’s explicit request or customer’s knowledge. A thing called ‘Customer experience’ got no meaning 🙁 @CRTCeng

• 
  Alex (@AlexBC997) reported 26 minutes ago

  @brettdrc Telus was never admired. Not that I remember.