Telus outages and service status in Sydenham, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sydenham, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sydenham, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sydenham, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Telus
Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near Sydenham, Ontario
Latest outage, problems and issue reports in Sydenham and nearby locations:
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Steve Coville (@SteveCoville) reported from Kingston, Ontario@vdavies65 We don't have that issue with Cogeco or Telus.. but I'm not surprised if Bell or Rogers pulled that stunt especially if you use their entire digital platform. CRTC may have to consider breaking them up they're like the oil companies in the 1920's
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Erin (@ErininYGK) reported from Kingston, OntarioNo @TELUS @TELUSsupport network in #ygk ??? This not good, in the middle of work!!! No calls? No texts nothing?!?!?
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Nicholas Christie (@knick21pt3) reported from South Frontenac, Ontario@TELUS wow - our experience with your customer service folks tonight for our Telus home security system is abysmal - we had six fire trucks in our driveway for a non-issue but your rep keeps repeating that our system is working correctly. Seriously you need to step up and listen
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Steve Coville (@SteveCoville) reported from Kingston, Ontario@telus is there any issues with your network? via Android? Phone keeps switching back and forth from WiFi to LTE and downloads are horribly slow took an hour to d/l 80mb of updates.. pls have a look and fix thx
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Steve Coville (@SteveCoville) reported from Kingston, Ontario@cogecohelps @cogeco @TELUS Every thing fine on cable service no interruption there it's either the cellular network and/or internet having an interruption.. all seems to be ok for now
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Wendy Harris (@whereswendy) reported from South Frontenac, Ontario@TELUSsupport called because my calls get dropped randomly...what happens-call gets dropped while I am waiting to be transferred to tech support...will the agent call me back?? Beyond annoyed and frustrated with Telus right now!
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Devin Stewart (@DevinStewartYGK) reported from Kingston, OntarioI'm so glad @TELUS doesn't change for basic customer service. I'd hate to be a senior or not technically savvy and be with @Fidomobile $10.00 for "Account handling fee" if you want to call and make changes to your account. I guess #CSR are too expensive.
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Glenburnie Kindergarten (@GlenbK1_LDSB) reported from Kingston, Ontario@AnneofKingston I get it all the time in Glenburnie (just north of Kingston). I've called Telus and asked about it to make sure I'm not charged. They tell me to keep an eye on my bill and call if something happens. I've never been billed for it unless I actually cross the border.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Rago (@Bossmanrago) reported@TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!
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Cindy O 🇨🇦❤️ 🖖 (@Ceiba59Co) reported@lynnmercereau I was pissed they took over Shaw. Customer service is now a joke. I got rid of Telus because of their lack of service, and now in the same boat!
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Tyler "Award Winning" Melnychuk (@looseleaf_ca) reported2026 and I'm waving my phone around to try and get a signal @TELUS Y'all know how to do mobile?
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Kat Maven (@WhtHatRebellion) reported@miket136 Cool 😎 what a great idea. Our remote crews all use Stalink now. No more stupid expensive telus air cards.
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Patrick Kernaghan(He/Him) (@Brevity_ii) reported@dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.
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Chris P Bacon (@pozpiggy86) reportedHey @TELUS how is a customer supposed to know when to call you when your automated assistant AND your website do not give your hours of operation? I'm trying to sign up with a new service because I'm sick of @Rogers, and it's proving to be incredibly frustrating!
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BigKekwithCheese (@BigKekwith) reported@Ayan604 @TELUS @TELUSsupport Telus can't help you with the sand in your mangina. go cry on blusesky
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ZuluTrucker (@zulutruckeryyc) reportedHey #yyc #Alberta - do you want to be lied to consistently? Have your home internet suddenly cut-off or throttled?? Then #Telus is the service for you!! This once great company as AGT - is no longer, now PATHETIC sub, sub par - 3rd world customer service @TELUS @TELUSsupport
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Andre (@AndreInUk) reported@Bell @telus @Rogers please explain why you scam Canadians while we get the same service or better in the UK for cheap?
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Peggy Blair (@peggy_blair) reported@OILanatude @Rogers @telusmobility Yes. And I literally just got a lower-priced deal from them 6 months ago because I was threatening to leave to go to Telus after a series of issues with Rogers that saw me file a complaint with the CCTS. $5 increase 6 months later.