Telus

Telus Outage Report in Sylvan Lake, Alberta

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sylvan Lake, Alberta 11/26/2025 00:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sylvan Lake, Alberta

The most recent Telus outage reports came from the following cities: Red Deer and Sylvan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer E-mail
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sylvan Lake, Alberta

Latest outage, problems and issue reports in Sylvan Lake and nearby locations:

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUSsupport @TELUS why should I pay the 215$ I already cancel my contract 2 months ago for **** service it piss me off already return the **** phone I’m not buying your bullshit

  • friendlyfilipin jerome obal (@friendlyfilipin) reported from Sylvan Lake, Alberta

    @TELUS take out my account sans the the ******* acct out of my credit history and tell the **** to take it off the credit bureaus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @BigBadJuan There should be a bigger EDU campaign by all. What Telus did & the effect it had on people to call it out and recognize it was likely accidental. It may look bad being called out, but they are aware and can recognize it, question things.

  • John1MD John MD (@John1MD) reported

    @Lorian_H I wish I could use my credentials to allow me to mass-text complete strangers with generic texts offering vague “help” in the hopes of ensnaring them to talk to helpers do I could skim a profit. That is Telus Health, and that is negligent “care”

  • OakysW OakysW (@OakysW) reported

    @TELUS @opensignal Good guys telus sent a collection agency after my dead father's account in the midst of a pandemic for an account that I was told never existed. Disgusting company.

  • blue359 paulette Laing (@blue359) reported

    At the beginning of the month I changed my plan with telus. When I selected this phone it showed a headphones and tag with the phone. So I thought it came with the phone. To my surprise I did not get that. I am so disappointed with this company. Customer service ?

  • OakysW OakysW (@OakysW) reported

    @TELUSsupport Good guys telus sent a collection agency after my dead father's account in the midst of a pandemic for an account that I was told never exist. Disgusting company.

  • NoDronesCanada No Drones Canada (@NoDronesCanada) reported

    @MondeeRedman The changeover went fine too. But today they suddenly locked me out of my account. It is very difficult to get it back, because they have no live people do sort out problems. Be sure to update your phone number if it has changed since you created your Telus acct.

  • seasnippa1310 rashi (@seasnippa1310) reported

    @TELUSsupport @TELUS @TELUSBusiness unbelievable that you have zero standards for conflict resolution when you were the ones who made the error. Profiting off of people who suffered a loss.

  • C_GalvanPaz Carlos E. Galvan Paz (@C_GalvanPaz) reported

    CANADA: Telus once again tops ranks in Opensignal's mobile network experience report. #telecoms

  • solocorps Blaine Kyllo (@solocorps) reported

    Hey, @TELUSsupport, I just had the worst phone experience with one of your Telus Mobility CSRs. I asked to be escalated and was told it would be 2-5 days before I could expect a call back. I'm about 30 seconds away from transferring my account to a competitor.

  • LGSentinel L Graves (@LGSentinel) reported

    Anyone else having trouble? @TELUS says we need to change our telus email over to gmail. hours on the line & we have no email on our phones. No email on our computers. It looks like webmail from here on in & perhaps a switch to a different provider. Cdn email-> US servers?