Telus Outage in Red Deer, Alberta

Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

@jeffmadams @TELUS Wow. Just horrible timing.

@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

@aWYNNING @TELUS Bad timing!

@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

Man, @TELUS @TELUSsupport Your service is garbage tonight and all your techs are helpless because all your support tools are under maintenance. Now I can't do anything online with my connection timing out. :\ @Shawhelp You guys have any good deals right now?

@TELUSHealth Telus is a terrible company, unable to fix fax problems for Practice Solutions leaving patients at risk because of their incompetence.

@BLuchanski @Shawhelp Agreed. I’ve literally done everything. Paying for 600 and getting 6 seems like a bad deal. Final step is to swap the modem. Next step is moving to @TELUS

@Rogers talked to retention, just want to confirm you're willing to let 2 phones walk over $5 a month? I want to take part in your new customer promo, but Im an old customer, so I don't qualify. There's the exact same package available @telus which is where I'd be heading next.

To be clear, it seems to happen at set times, not at random, which makes it seem like either a Telus network issue or a firmware bug. But I thought I'd ask anyway.

I'm really angry by the @TELUS #scam where the repair guy add a security service without asking, "one month free", then you have to call to cancel it or you will be charged automatically. And the wait-time on calling them is an hour or more. Loyalty? Bite me.

@zacharyweeks @TELUS @TELUSsupport Is that all wireless or do you have a wired connection to test from? Try that and I can help further.

@Asikaa604 @XboxGamePassPC @TELUS **** it it's gone... Never to be found again.

@Shawhelp @ShawInfo @TELUS Lol even cancelling service requires spending hours on the phone!

@Shawhelp After 30 plus years being a @ShawInfo tv and internet customer I have cancelled my services and she itches to @TELUS 4K tv and 1gb upload and download internet. Talked to our neighbors and they have had the same issues we have had the n our neighborhood and they will switch too!