Telus

Telus Outage Report in Red Deer, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and tv.

The latest reports from users having issues in Red Deer come from postal codes T4E, T4P and T4R.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Red Deer, Alberta 04/16/2025 02:10

April 16: Problems at Telus

Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Red Deer, Alberta

The most recent Telus outage reports came from the following cities: Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • Comnmanreally C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

  • ciadoma24 umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta

    75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

  • RodMGB Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • sheenaleanne Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • OldBrew75 Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

  • spooooookyszn spookyszn 👻 (@spooooookyszn) reported from Red Deer, Alberta

    @TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!

  • MyChaos Tammi (@MyChaos) reported from Red Deer, Alberta

    Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

  • John1MD John MD (@John1MD) reported from Red Deer, Alberta

    In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2

  • purplegirl017 Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • 1067TheDrive 106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • twittem Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • AdamRiz Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • andrewevanwiebe Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • pmyackulic Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • RorieRoberts Rorie Roberts (@RorieRoberts) reported from Blackfalds, Alberta

    @noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

  • Allisonfarms Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • PigeonLakeBrad Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FerrierPhotog Chris Ferrier (@FerrierPhotog) reported

    @TELUSsupport PLLEEEEEAAASSSE fix the Telus tv + app

  • nmold noah (@nmold) reported

    @justinbartella its ricidulous how it went from such a good service with NHL Live to a dogshit mess with SN Now. im lucky to have telus and i just pay the extra for the NHL Center Ice package that has both feeds and mobile app capability

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @ARABINDABHUNI10 Hi there- This is a known scam. TELUS will never request payment to work with us. Please do not engage any further with this individual.

  • JoePizzoferrato Joe Pizzoferrato (@JoePizzoferrato) reported from Toronto, Ontario

    @TELUS I placed an online order for a small business mobility plan 5 days ago and I am now trying to get status(via web and phone chat) and it is so frustrating as agents keep transferring me to different departments. Even though I have a confirmation of my order no one can help!

  • Richie_forever Shiny Suit Man (@Richie_forever) reported

    Man, I gave Telus a chance but their network (for a big 3 company) is traaaaash…how am I OUTSIDE with 1 bar?! 🫤🫤🫤

  • SapphireFlame13 SapphireFlamesss ッ (@SapphireFlame13) reported

    anyone down for ranked before my telus tourney ?

  • ArloCalhoun Uncle Arlo (@ArloCalhoun) reported

    @TELUS Ok I give up...Telus sales has broken my will to continue with this. I need to connect with someone who... 1. Speaks fluent English. 2. Has basic comprehension abilities. 3. Has a solid knowledge of Apple product. 4. Can sell me a watch with no stress on my part.

  • FerrierPhotog Chris Ferrier (@FerrierPhotog) reported

    @TELUSsupport PLLEEEEEAAASSSE fix the Telus tv + app

  • CaffeineCalico Ms Calico (@CaffeineCalico) reported

    Does saying "no" mean nothing to these people? Lol **** off already @TELUS your former customers are FORMER for a reason! Stop calling us!

  • Go_Hawx_Go Seahawk Mike 🇺🇦❤️🌻 (@Go_Hawx_Go) reported

    @TELUSsupport Hi, Telus TV+ app causing many headaches trying to login on ipad and iphone. Perpetual login attemps, password changes to no effect. Very annoying