Telus

Telus Outage Report in Red Deer, Alberta

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The latest reports from users having issues in Red Deer come from postal codes T4E.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Red Deer, Alberta 05/09/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Red Deer, Alberta

The most recent Telus outage reports came from the following cities: Red Deer and Sylvan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaSylvan Lake TV
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • RodMGB Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • 1067TheDrive 106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • MyChaos Tammi (@MyChaos) reported from Red Deer, Alberta

    Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

  • ciadoma24 umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta

    75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

  • andrewevanwiebe Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • sheenaleanne Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • spooooookyszn spookyszn 👻 (@spooooookyszn) reported from Red Deer, Alberta

    @TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!

  • John1MD John MD (@John1MD) reported from Red Deer, Alberta

    In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2

  • Comnmanreally C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

  • AdamRiz Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • twittem Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • Allisonfarms Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • purplegirl017 Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • PigeonLakeBrad Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • pmyackulic Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • OldBrew75 Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

  • RorieRoberts Rorie Roberts (@RorieRoberts) reported from Blackfalds, Alberta

    @noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • shoanah shoana harrower (@shoanah) reported

    @Shawhelp Planned outage it looks like, we were not informed about. Was 24 hours in North Vancouver yesterday. Is that what we can expect? Do you need some fibre optic specialists sent over to help out with fixing it? #telus

  • acheonweaver Ace 🎄❄️⛄️ (@acheonweaver) reported

    @NHLFlames @TELUS Dudeeee that was the worst celly I have ever seen! LOL

  • sumit2405 Sumit Agrawal (@sumit2405) reported

    @Shawhelp Internet outage in Surrey Guildford area for more then 17hrs during this pandemic time when most people have to from home, shameful service #shawsucks @CityofSurrey, time to move to @TELUS

  • SovereignsWalk You'll find the Truth outside the herd! (@SovereignsWalk) reported

    Everyone needs to think about this. Corporations like Telus, Bell, Shaw, The Banks, Insurance companies etc. Make billions in profit each year Yet, they request donations from the public to help underprivileged areas Why are we donating and why aren't they using their profits?

  • drumega Andrew S (@drumega) reported

    I did and it’s useless. No definitive status. That’s why I called the webstore support line only to get told that it’s been pending all this time and they can’t figure out exactly when it’ll ship. Why is @TELUS actively selling products on its website with a “5-7 business day”

  • Buuurrrton Burton (@Buuurrrton) reported

    Hey @TELUS do you provide better customer service than @Shawhelp ? .... Asking for a friend...

  • paTricialmorris patricia l morris (@paTricialmorris) reported

    @malcolm8 @TELUSsupport @TELUS I have never had anything but time wasters from Telus. Their systems make no sense but have you noticed it seems to always be in their favour.

  • krzyabn Chris (@krzyabn) reported

    Hey @Telus @TelusSupport only giving rewards to customers with 2 service is garbage. Why not allow all customers to earn? Super disappointed and reinforces the idea that you're not pro-consumer friendly.

  • DominicSinX1 DominicSinX (@DominicSinX1) reported

    @TheRoachMaker @JesseBrown @TELUSsupport My dad made a lot of money investing in Telus. We've both had our issues with them though. Shaw is really no better. 3 MB/s should still give you 10 Gigs an hour?

  • OilersJohn Oilers John 🇨🇦 ✈️ (@OilersJohn) reported

    @McFeenixx I switched to Telus a few years ago and I am never going back.