Telus

Telus Outage Report in Red Deer, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Red Deer come from postal codes T4P and T4E.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Red Deer, Alberta 12/12/2025 18:35

December 12: Problems at Telus

Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Red Deer, Alberta

The most recent Telus outage reports came from the following cities: Red Deer and Blackfalds.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer E-mail
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaBlackfalds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • MyChaos Tammi (@MyChaos) reported from Red Deer, Alberta

    Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

  • PigeonLakeBrad Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • spooooookyszn spookyszn 👻 (@spooooookyszn) reported from Red Deer, Alberta

    @TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!

  • John1MD John MD (@John1MD) reported from Red Deer, Alberta

    In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • twittem Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • sheenaleanne Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • ciadoma24 umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta

    75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

  • andrewevanwiebe Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • RodMGB Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • RorieRoberts Rorie Roberts (@RorieRoberts) reported from Blackfalds, Alberta

    @noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

  • Comnmanreally C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • Allisonfarms Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • purplegirl017 Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • 1067TheDrive 106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • AdamRiz Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • pmyackulic Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • OldBrew75 Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MillenniumFlcrm Millennium Fulcrum🌻 (@MillenniumFlcrm) reported

    One thing for sure. Rogers can go **** themselves. Same for Bell, same for Telus. This age old PTSD from the rotary phone days is simply not going to sustain your abuse anymore. We're coming.

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    lol Telus internet is so bad that I am now getting timed out for 30 minutes in @DeadByBHVR instead of 5 because the game thinks I'm a bad sport and not that my internet is just breaking for no reason, why is Canadian internet so absolutely garbage

  • dr_w83 David (Progressive Nepotism Critic) (@dr_w83) reported

    Nice. Another bullshit fee associated with paying your goddamn phone bill. 🙄 The regulator shouldn't give a flying **** about Telus/Bell/Rogers having to cover credit card processing fees. Lord knows they already make enough.

  • all_about_elle Ellen ... (@all_about_elle) reported

    @mattdagley Switched from telus in 2012 or 2013. Haven’t looked back. No issues at all!

  • therealwoodsbre Brent Woods (@therealwoodsbre) reported

    Found out why I never get 5g on my phone despite having a 5g phone. Telus wants me to pay $10 more and they will lift the soft block. Or as I like to call it, the microtransaction payment model. Bastards.

  • jadelilyli Christine (@jadelilyli) reported

    Spent the whole afternoon dealing with Rogers and Telus customer service. It should not be this difficult to get a better plan especially for being a loyal customer. I’m not made of money. Refuse to give half my pay check for my cellphone/tv, internet, home phone line.

  • LoveyKatia Katia Lovey (@LoveyKatia) reported

    @TELUSsupport what the actual hell Telus!!!! You completely crashed the most sought after show in the world and made it impossible for anyone to watch it. You damn well know what show I’m talking about! WTH SMDH

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    If your think rogers bad but a least they'll help you telus can't even do that right I cant wait till they get bought out maybe then there costumer services will get a badly needed upgrade man they suck words can't describe this service

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    lol Telus internet is so bad that I am now getting timed out for 30 minutes in @DeadByBHVR instead of 5 because the game thinks I'm a bad sport, why is Canadian internet so absolutely garbage

  • Liz_Bignell Elizabeth (@Liz_Bignell) reported

    @HalifaxReTales @mattdagley I brought my Telus LG to Eastlink iver. Year ago. Absolutely no issues. Coverage is good, customer service good.