Telus Outage Report in Red Deer, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Red Deer come from postal codes T4P and T4E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Red Deer, Alberta
The most recent Telus outage reports came from the following cities: Red Deer and Blackfalds.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
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Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
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Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
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spookyszn 👻
(@spooooookyszn) reported
from
Red Deer, Alberta
@TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!
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John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
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Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
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Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
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umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
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Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
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Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
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Rorie Roberts
(@RorieRoberts) reported
from
Blackfalds, Alberta
@noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service
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C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
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Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
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Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
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Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
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106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
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Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
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Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
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Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Millennium Fulcrum🌻
(@MillenniumFlcrm) reported
One thing for sure. Rogers can go **** themselves. Same for Bell, same for Telus. This age old PTSD from the rotary phone days is simply not going to sustain your abuse anymore. We're coming.
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StevenX
(@StevenX_DFA) reported
lol Telus internet is so bad that I am now getting timed out for 30 minutes in @DeadByBHVR instead of 5 because the game thinks I'm a bad sport and not that my internet is just breaking for no reason, why is Canadian internet so absolutely garbage
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David (Progressive Nepotism Critic)
(@dr_w83) reported
Nice. Another bullshit fee associated with paying your goddamn phone bill. 🙄 The regulator shouldn't give a flying **** about Telus/Bell/Rogers having to cover credit card processing fees. Lord knows they already make enough.
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Ellen ...
(@all_about_elle) reported
@mattdagley Switched from telus in 2012 or 2013. Haven’t looked back. No issues at all!
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Brent Woods
(@therealwoodsbre) reported
Found out why I never get 5g on my phone despite having a 5g phone. Telus wants me to pay $10 more and they will lift the soft block. Or as I like to call it, the microtransaction payment model. Bastards.
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Christine
(@jadelilyli) reported
Spent the whole afternoon dealing with Rogers and Telus customer service. It should not be this difficult to get a better plan especially for being a loyal customer. I’m not made of money. Refuse to give half my pay check for my cellphone/tv, internet, home phone line.
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Katia Lovey
(@LoveyKatia) reported
@TELUSsupport what the actual hell Telus!!!! You completely crashed the most sought after show in the world and made it impossible for anyone to watch it. You damn well know what show I’m talking about! WTH SMDH
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Brett Playford
(@BrettPlayford) reported
If your think rogers bad but a least they'll help you telus can't even do that right I cant wait till they get bought out maybe then there costumer services will get a badly needed upgrade man they suck words can't describe this service
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StevenX
(@StevenX_DFA) reported
lol Telus internet is so bad that I am now getting timed out for 30 minutes in @DeadByBHVR instead of 5 because the game thinks I'm a bad sport, why is Canadian internet so absolutely garbage
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Elizabeth
(@Liz_Bignell) reported
@HalifaxReTales @mattdagley I brought my Telus LG to Eastlink iver. Year ago. Absolutely no issues. Coverage is good, customer service good.