Telus

Telus Outage Report in Red Deer, Alberta

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The latest reports from users having issues in Red Deer come from postal codes T4R, T4E and T4P.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Red Deer, Alberta 02/05/2025 10:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Red Deer, Alberta

The most recent Telus outage reports came from the following cities: Red Deer, Sylvan Lake and Blackfalds.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer TV
CanadaRed Deer Phone
CanadaRed Deer TV
CanadaRed Deer Phone
CanadaRed Deer Phone
CanadaSylvan Lake Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • purplegirl017 Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • Allisonfarms Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • twittem Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • AdamRiz Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • wheatiepete Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • ciadoma24 umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta

    75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

  • 1067TheDrive 106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • sheenaleanne Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • Comnmanreally C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

  • pmyackulic Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • andrewevanwiebe Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • MyChaos Tammi (@MyChaos) reported from Red Deer, Alberta

    Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

  • RorieRoberts Rorie Roberts (@RorieRoberts) reported from Blackfalds, Alberta

    @noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

  • John1MD John MD (@John1MD) reported from Red Deer, Alberta

    In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2

  • spooooookyszn spookyszn 👻 (@spooooookyszn) reported from Red Deer, Alberta

    @TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • OldBrew75 Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

  • PigeonLakeBrad Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • RodMGB Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • knockoutpanda Nicholas (@knockoutpanda) reported

    @ThomsonCam what is the anti trust action at this point. Break cell service from internet service from television service? Anti trust needed to step in before Telus started buying out home security companies.

  • BrettCl52830843 Brett Clark (@BrettCl52830843) reported

    @eppman The Shaw kids are probably positioning to semi-retire while holding seats in the Rogers boardroom as well as ownership of shares. I have been a loyal Shaw customer for decades. A company was was western Canadian. Ok Telus, I divorced you years ago but will come back to you now

  • RyanM_Shuswap Ryan M (@RyanM_Shuswap) reported

    @snarkywhiteguy For sure. When we moved last summer, I looked at my broadband "choices" - Shaw or Telus. Literally the same price, ultimately. Sure, I could've saved a bit for a few months "switching" to Shaw. But, since the house already had Telus service...I stuck with Telus.

  • mcmounce Mark Mounce (@mcmounce) reported

    @steeletalk @CKNW Bad news if you own Telus shares. They've significantly dropped in price today

  • WolpertingerRun Kaine deFlickr (@WolpertingerRun) reported

    I don't get how telus has become the least annoying/to me as an individual the least evil out of cell and internet providers. Cuz ****.

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @SrushtiGangdev Telus won't like that! They will be pushed down to number three if this deal is approved. Some have not yet realized this also applies to cable TV and home internet service. It does not apply to Corus Ent. and stations like CKNW. Not sure about Global TV.

  • EhEhRon85 Papa John Misty (@EhEhRon85) reported

    @Pagmenzies @alexposadzki @globeandmail Telus attempted a hostile takeover of Bell a few years back that got shot down by regulators. Hopefully this happens to Rogers, too. Not holding my breath on that.

  • Dad_Loop Smiling Politely (@Dad_Loop) reported

    **** Rogers and Bell for making Telus seem like the good guys. "Remember, we're the company that fired Stockwell Day."

  • MarkShaw24 Mark Shaw (Wear a Mask!) (@MarkShaw24) reported

    Is anyone else having trouble with the email migration by @TELUS ? Spending 30 minutes on hold. Thanks for nothing, @TELUS !

  • KM0331 KM (@KM0331) reported

    @MarkShaw24 @TELUS They switched me over to their fibre optic system and I've had nothing but problems with my phone ever since. I don't use their email.