Telus Outage Report in Red Deer, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Red Deer come from postal codes T4E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (27%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (2%)
Live Outage Map Near Red Deer, Alberta
The most recent Telus outage reports came from the following cities: Sylvan Lake and Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Sylvan Lake |
Phone | |
| Red Deer |
Phone | |
| Red Deer |
Internet | |
| Red Deer |
Phone | |
| Sylvan Lake |
Internet | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
-
Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
-
Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
-
Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
-
Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
-
Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
-
Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
-
Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
-
Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
-
Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
-
John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
-
C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
-
Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
-
spookyszn 👻
(@spooooookyszn) reported
from
Red Deer, Alberta
@TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!
-
Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
-
Rorie Roberts
(@RorieRoberts) reported
from
Blackfalds, Alberta
@noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service
-
Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
-
Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
-
106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
-
umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Roberts
(@scaryfish) reported
@Gaohmee Wow - they're so much better/cheaper than Telus and Shaw (Shaw have data caps? wtf?)
-
Del Komarniski
(@DKomarniski) reported
@TELUS your internet really sucked this weekend. It’s not great at the best of times, but this weekend... eesh. That said... I’ve been up & down my stairs often to unplug and plug in power lines. We’d be a healthier nation if everyone relied on your cable services to watch TV.
-
Jason Peattie
(@JasonPeattie) reported
@LeftCoastLeafs I am having the same issue. Just tweeted at telus
-
ziggy stardust
(@taxbuster88) reported
@lswong @TELUSsupport Yes. They're lazy and don't want to spend the whole loonie it costs to mail. They've downloaded the responsibility to you but haven't cut prices or produced greater service. Right @telus? #Seniors are the most impacted. Telus doesn't care. They have cute animal ads instead.
-
Christine Jeffcott
(@Momstwo2) reported
@TELUSsupport the Telus website sucks to put mildly. You want customers to self serve online then you need to to something with website so that it works. Very frustrated and ready to cancel all @Telus services!
-
PeterBrandonNicolle
(@PeterReksGG) reported
@Sportsnet @TSN_Sports @TELUS Sports and TSN on Telus TV showing a total of 6 Tampa Vs Florida Hockey games at 5pm but not a single Leafs vs Senators game in the same time slot. They already deleted one tweet, dog **** service.
-
Pheenoid
(@pheenopolis) reported
@MikeK_mode I'm a Telus customer. And he knows my real name. You might want to let him know that if he accesses my info for anything other than business reasons I'll have his job so fast it'll make his head spin. Might put a crimp in his budding finance career.
-
George Paterson
(@haggis312) reported
@Bell I have had one of your staff hang up on me and now been on Hold with another for 30mins. What is going on with the customer service here? Just wondering if I should go back to @TELUS now.
-
Mike Gray
(@MikeinLdnOn) reported
So @telus @telussupport charged me a $45 connection fee for me new phone, because I had to connect over their chat line, because I couldn't go to a store to do it, because of the pandemic lock-down. A disgusting #cashgrab and very poor business ethics #greed
-
Kris
(@Kris_lings) reported
@Fidomobile Now I also have a dent in my credit report for no reason. For an account I'm cancelling only bcoz of #Fido's error. Worried after returning device they will scam me more. WTF was I thinking. Sticking to Telus 🙏. 3/3