Telus Outage Report in Red Deer, Alberta
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Red Deer come from postal codes T4P, T4N and T4E.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (19%)
-
Wi-fi (12%)
-
TV (6%)
-
E-mail (4%)
-
Total Blackout (3%)
Live Outage Map Near Red Deer, Alberta
The most recent Telus outage reports came from the following cities: Red Deer, Blackfalds and Sylvan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Blackfalds |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
Phone | |
| Sylvan Lake |
Internet | |
| Red Deer |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
-
Beverly McQuiston
(@purplegirl017) reported
from
Red Deer, Alberta
I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.
-
Adam Risling
(@AdamRiz) reported
from
Red Deer, Alberta
@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?
-
Brad
(@PigeonLakeBrad) reported
from
Red Deer County, Alberta
@TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!
-
C'mon Man Really?
(@Comnmanreally) reported
from
Red Deer, Alberta
@aWYNNING @TELUS Bad timing!
-
Trevor PETERSEN
(@wheatiepete) reported
from
Red Deer County, Alberta
@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.
-
Edward McIntyre
(@twittem) reported
from
Red Deer, Alberta
@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.
-
umutinganyi 🇧🇮
(@ciadoma24) reported
from
Red Deer, Alberta
75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭
-
Tammi
(@MyChaos) reported
from
Red Deer, Alberta
Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?
-
Andrew Wiebe
(@andrewevanwiebe) reported
from
Red Deer County, Alberta
@jeffmadams @TELUS Wow. Just horrible timing.
-
John MD
(@John1MD) reported
from
Red Deer, Alberta
In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2
-
Allison Farms
(@Allisonfarms) reported
from
Red Deer County, Alberta
@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years
-
Patti Yackulic
(@pmyackulic) reported
from
Red Deer, Alberta
@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.
-
Rorie Roberts
(@RorieRoberts) reported
from
Blackfalds, Alberta
@noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service
-
Rod Bradshaw
(@RodMGB) reported
from
Red Deer County, Alberta
@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about
-
106.7 The Drive
(@1067TheDrive) reported
from
Red Deer, Alberta
TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.
-
Doug Ellertson 🇨🇦🇳🇴
(@OldBrew75) reported
from
Red Deer County, Alberta
@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?
-
Sheena Johnson
(@sheenaleanne) reported
from
Red Deer, Alberta
Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.
-
spookyszn 👻
(@spooooookyszn) reported
from
Red Deer, Alberta
@TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!
-
Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
John Twigg
(@TwiggJohn) reported
@AlexBC997 @brettdrc @Ayan604 I have a high regard for Telus and cope okay with Shaw (their customer service can be spotty but their systems are good) and though I've had little contact with Rogers I hear they're too oriented towards profits over service. Merging Shaw and Rogers would not help Cdn consumers.
-
N
(@JustNordia) reported
I swear Telus is the worst been paying for high speed Internet for years turns out my condo needs a second line to make that happen yet they have been charging me for it. Smh
-
Kevin Klerk
(@KevinKlerk246) reported
@TELUSsupport The second time we just dealt with a Telus support member. Both times we were the victims of poor connectivity based on oxidized copper. Instead of getting our full amount if bandwidth we were getting half.
-
Bethankit Hums
(@tangibullah) reported
@hrmcleod @commieactivity @Lefty_Mind That's TELUS though, as you'll learn after a few billing cycles. They're not doing this because of their dedication to public service.
-
Laharl 'Furious Metals' Styles
(@SpaceMutiny) reported
That's what EVERYBODY is fearing now that it will send a signal that will cause the 1st or the 3rd largest media owners/broadcaster to take their relationship past a partnership (The Winter Olympics in 2010 caused Telus & Bell to be in a partnership) into an outright buyout.
-
shill
(@shillischill) reported
@TELUS "Wired is the future!" "No wait, we now have wireless broadband!" "Okay **** it, let's use wires"
-
Deborah Robinson🎹🎸🎤🎨📝📷⌨️📚✂️💄🙌🧘♀️😻🇨🇦
(@redgypsee) reported
@CalgaryParking @TELUSsupport TY, just trying to figure out the problem, and I am guessing it is my Telus connection, perhaps.
-
Cat van Zyl
(@Catvanzyl) reported
@mistermac56 Yes, it’s problematic to me, but there are other big service providers like bell, Telus.
-
★ Jim Bugg ★
(@jimbugg) reported
@TELUSsupport Hey, @TELUS . I'm tired of contacting the support team. It's obvious that the service is poor. "Restarting the modem" ad nauseam or can only do so much.
-
John Moxin
(@jwmox) reported
@pfbvan Damn you. That is almost exactly the joke I was about to make. I suspect about eleventy billion other @telus customers would as well.