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Telus Outage Report in Red Deer, Alberta

Why is my Telus service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Red Deer come from postal codes T4R .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Red Deer, Alberta

The most recent Telus outage reports came from the following cities: Sylvan Lake, and Red Deer.

CityProblem TypeReport Time
Sylvan Lake Internet 5 days ago
Sylvan Lake Internet 6 days ago
Red Deer Phone 11 days ago
Red Deer Internet 2 months ago
Red Deer Wi-fi 3 months ago
Sylvan Lake Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • pmyackulic
    Patti Yackulic (@pmyackulic) reported from Red Deer, Alberta

    @BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

  • sheenaleanne
    Sheena Johnson (@sheenaleanne) reported from Red Deer, Alberta

    Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

  • andrewevanwiebe
    Andrew Wiebe (@andrewevanwiebe) reported from Red Deer County, Alberta

    @jeffmadams @TELUS Wow. Just horrible timing.

  • 1067TheDrive
    106.7 The Drive (@1067TheDrive) reported from Red Deer, Alberta

    TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

  • PigeonLakeBrad
    Brad (@PigeonLakeBrad) reported from Red Deer County, Alberta

    @TELUS An hour and fifty minutes in to holding waiting to speak to a representative because you billed my account $20 for roaming charges which were incurred when my wife and I walked "behind the falls" at Niagara Falls while on vacation - on the CANADIAN side! You are the worst!

  • wheatiepete
    Trevor PETERSEN (@wheatiepete) reported from Red Deer County, Alberta

    @DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

  • AdamRiz
    Adam Risling (@AdamRiz) reported from Red Deer, Alberta

    @The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

  • purplegirl017
    Beverly McQuiston (@purplegirl017) reported from Red Deer, Alberta

    I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

  • twittem
    Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • RorieRoberts
    Rorie Roberts (@RorieRoberts) reported from Blackfalds, Alberta

    @noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

  • Allisonfarms
    Allison Farms (@Allisonfarms) reported from Red Deer County, Alberta

    @KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

  • Comnmanreally
    C'mon Man Really? (@Comnmanreally) reported from Red Deer, Alberta

    @aWYNNING @TELUS Bad timing!

  • RodMGB
    Rod Bradshaw (@RodMGB) reported from Red Deer County, Alberta

    @bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

  • MyChaos
    Tammi (@MyChaos) reported from Red Deer, Alberta

    Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

  • ciadoma24
    umutinganyi 🇧🇮 (@ciadoma24) reported from Red Deer, Alberta

    75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

  • John1MD
    John MD (@John1MD) reported from Red Deer, Alberta

    In other news, Telus today emailed its customers, asking them if they had problems with acne…and acne is caused by diet. So you should book a $60 dietician Telus phone call, and if you are still stressed at the end, Telus will bill AH to hear how you should use antibiotics. ..2

  • OldBrew75
    Doug Ellertson 🇨🇦🇳🇴 (@OldBrew75) reported from Red Deer County, Alberta

    @TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

  • spooooookyszn
    spookyszn 👻 (@spooooookyszn) reported from Red Deer, Alberta

    @TheJenRollins My bf had the exact same problem with Telus and the exact same solution. He is very happy with his choice!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • krzyabn
    Krzy Guy (Chris) (@krzyabn) reported

    @jarmstrongbc next time you see one, pick up the handset and hang up and really quickly type in 2-7-2-7-3-7-8 and tell me if that secret menu pops up. I wont release info on the codes but curious to see if Telus fixed this.

  • VictoriaJoss
    Victoria Joss (@VictoriaJoss) reported

    Telus iPhone users: do you get the, “No Service” message on a regular basis?

  • TAinsworth8
    Free.to.choose (@TAinsworth8) reported

    @itsshowtime2002 @KevinBardosh So who benefits $$ from everyone having to have a cell phone??? Oh yes, the billionaires who own telus or bell. and they are who are helping push this tyranny on people too by lobbying gov. trudope prob owns stock. Tam is talkin about locking us down again. Just Stop complying

  • hellojackitty
    Jackie Kitty😺 (@hellojackitty) reported

    Ugh. Of course Telus’s online chat feature is down… where I’m concerned. 😩😖

  • 5yrsL8r
    @NWOBEI_5Yrs_L8R (@5yrsL8r) reported

    @madinuk @jdtabish In my community, about 30 km from Vancouver or Victoria Telus premium service is 800 kbps/up and 6 Mb/s down. Yukon looks better every day.

  • MarahFA
    MarahFA ✨🇺🇦 (@MarahFA) reported

    So when I got my phone I was told the battery life is amazing. I had issues day 1, called the store and the rep told me it's normal. I spoke to telus, they told me it isn't. I kept the phone, and holy crap the battery is horrible.

  • balaneski
    🇨🇦 Joe Balaneski 🇺🇦 (@balaneski) reported

    @blbourassa Haven't had a single outrage or issue since switching to @TELUS

  • RogueEquity
    Rogue Equity (@RogueEquity) reported

    @mkd087 @TELUSsupport It’s out in Calgary too but of course Telus says everything’s okay, except for the fact that we pay 200 dollars a month for the worst internet/cable service in the country … #telussucks

  • RogueEquity
    Rogue Equity (@RogueEquity) reported

    @TELUSsupport @mkd087 It’s out in Calgary too but of course Telus says everything’s okay, except for the fact that we pay 200 dollars a month for the worst internet/cable service in the country … #telussucks

  • alluringstorms
    alluringstorms 🇨🇦 (@alluringstorms) reported

    @Erin_Kwx @charliemizza Wtf?! I mean i'm on a family plan with my mom (TELUS) and it's 40GB of data. I think it's being paid at like 140 USD per month but only if we use those 40GB of data each month (180 CAD).