Telus Outage in Red Deer, Alberta

Anyone in the south east having Telus wifi issues? Meaning, slow or non existent?

@TELUS our rural internet via smart hub use to be really good. It’s been crap for the last few months. What happened?

@DTimchishen Us too. For what we pay the @Xplornet sucks. We are looking for something else. Was suggested to look into Telus Hub.

75$ for unlimited data I know I'm gone be complaining about telus network chile 😭😭😭😭

@apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

@noahanicholls Check with Bell... I’d been with Telus over 20 years, and Bell’s offer, including new phone, was $35/month cheaper. They share the towers, so no change in service

Real talk guys. No hold backs. I’m sick to death of crappy Telus internet service downtown and on the east side of town. I’m considering the switch to Shaw. Gimme your thoughts. Lord knows I don’t need a 36 month commitment to another crap service.

@The_Big_P So weird. I'm watching. Have had no problems. You with Telus?

TELUS Mobility customers may be unable to call 9-1-1. This is a new alert similar to an issue from last week.

@jeffmadams @TELUS Wow. Just horrible timing.

@BrittBaltimore @MattWolfAB @shandro @DShepYEG @BrittBaltimore the ethics commissioner's decision was made before the biosimilars debacle & @shandro tweeting support for Telus babylon.

I was told that I’d get a call back in 45 minutes and was over 1 1/2 hours. Our time is valuable too and it seems like customer service is not the same as when I initially joined @Shaw as that was the reason. Just really disappointed as Telus sucks but no other option.

@KowalchukFarms @cjhubka Telus smart hub and have never had it slow down in two years

@bsuns @TELUS Finally got it resolved Friday. When you get to the right person, issues can be resolved. One less issue for a senior to worry about

@aWYNNING @TELUS Bad timing!

@JamesHannett @TELUS shaw has been no bed of roses lately. Lots of poor signal/ pixelation the past 2-3 months.

@TekSavvyCSR Telus came in to hook up my internet today and I still have no connection. The network is available but nothing loads. The admin page (192.168.1.1) says “internet is offline”. I have reset the router and contacted Telus, they said it’s on your end. Please help!

.@TELUS @TELUSsupport Is there a real commitment to resolving customer issues?3 tries, 3 support staff, 3 commitments made. Crickets.

@xChainbrain Ooof, sorry buddy. I've been having mega trouble with my Shaw internet. Thinking of switching to Telus fibre.

@telus there's is a significant probability that I'm typing into a void, but I thought that I'd reach out to remind you what a total disaster your rural internet service is. Both Jason Kenney and Ken Holland laugh at your incompetence.

@RGatzka Telus member here less than satisfied with the current Director's support during our last negotiation.

@TELUS train your customer service reps, by far the rudest associates.

@TELUSsupport Your data sucks in East Red Deer from north to south. Used to just be in Clearview area but is getting worse by the week. After many years of cell service from TELUS, we are seriously considering changing providers. . Do better!!!

@TELUS To bad your internet is absolutely **** and over priced for the little bit of crap service we actually get.

@TELUS your a terrible company. You signed me onto a 2 year contract without my consent. And now your team has the audacity to give me two options, pay 50% of a cancellation fee I never agreed to or follow it up with your management so they can tell me that you did nothing wrong!

@PeterVogel @TELUSsupport @TELUS It should be a darn easy fix. Heck, I had better coverage there on Freedom Mobile and Fido. They just need to install some femtocells or amplifiers in the area and it should be a relatively easy fix. I’m dumbfounded by their lack of action.