Telus outages and service status in Tecumseh, Ontario

Problems in the last 24 hours in Tecumseh, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Tecumseh, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Tecumseh, Ontario

Latest outage, problems and issue reports in Tecumseh and nearby locations:

• 
  Angelica Haggert (@AngelicaHaggert) reported 2 minutes ago from Windsor, Ontario

  @Kim_Buckley @koodo @TELUS You get what you pay for. I have great cell/data service but their phone customer service is trash. All the people in the stores have been awesome tho.

• 
  Pierre Poilievre's Meatbag (@conser_nuts) reported 5 minutes ago from Tecumseh, Ontario

  Freedom Mobile, (@TELUS), can suck NY ***** for throttling my internet at 2gigs in an effort to upgrade my plan. Go **** yourself #telus

• 
  Jennifer Fahrenholt (@BeeJenni) reported 14 minutes ago from Windsor, Ontario

  Good thing nobody ever calls me. Seems @Telus is down.

• 
  Jason Towsley 🇨🇦🔴 (@jasontowsley) reported 19 minutes ago from Windsor, Ontario

  @TheWindsorStar Completely disagree with this opinion piece. Customer service and customer experience has been replaced with made up rules and power trips by larger corporations like @WalmartCanada and @TELUS. Can’t wait until some of these companies start getting audited or prosecuted.

• 
  CHABI DHAKAL (6B Vlogs) (@chabidhakal) reported 23 minutes ago from Windsor, Ontario

  @telusmobility, @TELUS @TELUSsupport how shameful of you to withdraw the money from the account for the next billing period after all the dues are cleared and the service is canceled and refusing to refund it back..#telus #telusmobility

• 
  Pierre Poilievre's Meatbag (@conser_nuts) reported 39 minutes ago from Tecumseh, Ontario

  @telus throttles my internet when I exceed my data limit because of the grandfathered nature of my contract. Painfully slow, except ads. I hate big Canadian telecom

• 
  Douglas House (@Houser58) reported 54 minutes ago from Windsor, Ontario

  @TELUS I guarantee there are a lot of nurses on the Telus network that there employs don’t play the bill. I know one for a fact.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 6 minutes ago

  TELUS deployed a voice AI agent to call new home internet customers in their first 90 days. Not to resolve a problem. Not because the customer called in. Just to check in. Result: customers who got that AI welcome call were less than half as likely to cancel within 30 days. That's proactive retention — and it completely inverts how most contact center AI is deployed. The standard mental model: AI handles inbound. Saves cost. Deflects calls. Reduces headcount. TELUS ran the opposite play. Outbound. Proactive. AI-initiated. And the economics are brutal in a good way. Every churn prevented is worth months of subscription revenue. Voice AI at scale means you can make that call to every single new customer — not the top 10% who triggered a risk score. Gartner projects $80 billion in contact center labor costs cut by AI this year. 88% of contact centers now run some form of AI. But 75% haven't operationalized it. They have tools. They don't have outcomes. The difference between TELUS and the 75%: TELUS defined the outcome first (reduce 30-day churn), then designed the intervention (proactive welcome call), then measured it. Proactive > reactive. Always. In contact centers and everywhere else. This is what the call center AI conversation is missing. Everyone's chasing deflection rates. The real money is in the outbound plays nobody's running yet.

• 
  Mr.Retired Life. (@Kowalsk15796884) reported 9 minutes ago

  @Ayan604 @TELUS @TELUSsupport Telus sucks.

• 
  Holly (@Hollymcc3) reported 11 minutes ago

  @TELUS @TELUSsupport I had to call technical the other night because my emails were not working. The front line person I received - I don’t know what she did - but it didn’t help so tonight I went through ChatGPT and it helped me step-by-step and I fixed my own email problem!!!

• 
  Jay Rogers (@nuckheadd) reported 11 minutes ago

  @Ayan604 @TELUS @TELUSsupport Yah telus is pretty bad. Guy hung up on me after I told him I had fido!

• 
  Claire Rattée (@ClaireRattee) reported 12 minutes ago

  Northwest B.C. cannot continue to be one cut cable away from losing critical communications. Following yet another widespread telecommunications outage on August 2, reportedly caused by copper cable theft, I have written to the Minister of Citizens’ Services asking what the Province is doing to improve the resilience and reliability of our telecommunications infrastructure. When these outages happen, the consequences go far beyond inconvenience. Residents can lose access to emergency information, businesses can’t process transactions, families can’t communicate, and entire communities can be left without reliable access to essential services. After the major outage in May, my office raised concerns with both TELUS and the Province about the lack of redundancy in Northwest B.C. and asked what was being done to prevent another widespread disruption. Months later, we are still waiting for meaningful answers, and now it has happened again. Copper theft is a growing problem, but whether an outage is caused by theft, wildfire, severe weather or infrastructure failure, our communities should not be left so vulnerable to a single point of failure. I’m asking the Province for clear answers on redundancy, infrastructure investment, emergency connectivity, and what steps are being taken with telecommunications providers to ensure Northwest communities can stay connected when something goes wrong. Reliable telecommunications are essential infrastructure, and Northwest B.C. deserves the same level of reliability and resiliency as the rest of the province.

• 
  Aeyo (@Aeyorl) reported 14 minutes ago

  @Zahra_szn For real Telus ai Crowdgen Some much platform I knew since 2021 But to get someone outside was the issue Telus was even recruiting Nigerians back that Personal I think it’s this wave of web3 guy that pivoted honestly People giving accounts to Nigerians Dey ran it like agency

• 
  Andy (@Andy17546890107) reported 16 minutes ago

  @nenshi Just like your Fellow BC NDP Party is doing Naheed. Telus building 3 AI sites in Metro Vancouver. No extra baseline dispachable power either ? BC Hydro scrambling saying they will be short 20 % by 2029. But BC NDP puts up 4 more Bird killing windmills to help supply AI power

• 
  TELUS Support (@TELUSsupport) reported 20 minutes ago

  @steeletalk 1/2 That doesn't sound like us and could be scam/phishing calls pretending to be TELUS. Check out our Call control feature that can help prevent many of these types of calls.

• 
  B Dub (@TheBigBDub) reported 22 minutes ago

  @Ayan604 @TELUS @TELUSsupport 🚨 March 2026, Telus, Roger’s, and Freedom all had data links. As a result, bad actors are calling clients as if from a major provider and HAVE enough client details to make people believe it’s a legit call. Nobody in Canada should be providing anything on a cold call now. 🚨

• 
  Blacktop Cowboy (@Blacktop_Cowboy) reported 26 minutes ago

  @UberJumper @Rogers Honestly Rogers and Telus are such a **** show, I'm just gonna get starlink, and if they ever make a phone I'll get that too