Telus

Telus Outage Report in Terrebonne, Lanaudière, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrebonne, Lanaudière, Québec 12/07/2025 13:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrebonne, Lanaudière, Québec

The most recent Telus outage reports came from the following cities: Montréal, Longueuil and Blainville.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rubyholliday7 Jill (@rubyholliday7) reported

    After leaving I noticed that many channels that I subscribe to were not working, perhaps 30 premium channels. I called Telus but a recorded message said they were closed at that time and to call the next day.

  • cm0011 Christine M. ➳ (@cm0011) reported

    @Fidomobile offers me $35 to win me back after switching from Telus due to bad deals and bad customer service. My bill comes and it ends up being $45 a month. I'm literally ready to leave again and never come back. My dad has had his Fido bill ****** up 4 times THIS MONTH.

  • rubyholliday7 Jill (@rubyholliday7) reported

    Last Monday after weeks of recording problems with my Telus Optik box a technician came to my home and installed a new one. In and out very quickly, not a Telus employee but rather a contract worker.

  • ReserveViking ViKing # Reserve (@ReserveViking) reported

    @TELUS @ExcellenceCan Been waiting for 3 days now to resolve an issue with an upgrade.Your loyalty department was supposed to call back yesterday,still waiting. Waited all day yesterday. How valued do I feel as your client?This is why I m moving to Novus.Better price for service,and they return calls

  • meagkennepohl MEAG ⚡️ (@meagkennepohl) reported

    @rajneeshk @TELUS @koodo I got locked out of my account for trying to order a phone/new plan too many times without success! SO FRUSTRATING!!! They better fix the issue and continue the sale for a few more days so people can actually get it! If they don’t, I’ll be switching providers!

  • YukonBrandon Brandon Macdonald (@YukonBrandon) reported

    @ThatJBrown Our live TV is through Telus Pik, and god damn is it awful. It's unfortunately also how we access HBO and every time I use it I hate it.

  • HenriNaths Henri (@HenriNaths) reported

    @elonmusk @Liz_Wheeler You mean you didn’t start??? I refuse to buy Apple (And Telus network) till you come out with a phone. Poll the people and ask them if they’d buy a phone off of you.

  • kootenayGreg Greg Michaels (@kootenayGreg) reported

    @m_plante I knew about it when Bell went national in the 90’s, but I thought they went their separate ways. So how can bell claim to be Canada’s fastest network when it piggybacks on Telus for half the country?

  • HenryW37551784 Henry Wakoluk (@HenryW37551784) reported

    @SoniaFurstenau @bcndp @Dave_Eby TELUS has been doing this for years, all across Canada, with ALL Governments in Power. The problem is Corporations lobbying GOVs’ to agree.

  • adamlcd certain victory charm (@adamlcd) reported

    @TELUSsupport @hellofisher wait. is this telus stating that a hold time of 4 hours can happen "anytime" ?? because i'm at 49 minutes right now, so i'll just hang up and take the fido offer when they call back