Telus

Telus Outage Report in Terrebonne, Lanaudière, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrebonne, Lanaudière, Québec 12/15/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrebonne, Lanaudière, Québec

The most recent Telus outage reports came from the following cities: Montréal, Longueuil and Blainville.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JulieYAli Julie Ali (@JulieYAli) reported

    @kootscrutinizer @Shawhelp @TELUS I'm not sure if this counts as "eligible" problems since their contract specifies that they can go up to 300. However, in my opinion this does count as poor service since the expectation is that service will be consistent and reliable during work hours at home. Why else get it?

  • FriesenPatty Patty Friesen (@FriesenPatty) reported from Richmond, British Columbia

    @TELUSsupport I just got off the phone with one of your techs and he informed he couldn’t help me install my telus email in my new IMac desktop. I keep getting error messages with my telus account but it’s an Apple problem? How am I supposed to get my email then??

  • Kronicsuperstar KP (@Kronicsuperstar) reported

    Glad that @TELUS has their ducks in a row tonight. #UFC257 coming in crystal clear, no buffering or login problems. Hit order on my remote and there it was. @espn could learn a thing or two.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @ModernPrivacy @Bluemediagrad They've been doing it non-stop, even in locked-down areas. #Bell, #Rogers & #Telus said they have special covid infection prevention procedures for door-2-door sales. People pasting pics of rep's w/ no masks & no distancing. Telus stopped paper bills cuz they said it spread covid

  • voluptuous_be B (@voluptuous_be) reported

    So annoyed with @TELUS and their spotty wifi! Had to use hotspot to hand in my paper ... @TELUSsupport why is tech support not 24/7!

  • VanCityPaez Michael Paez (@VanCityPaez) reported

    @TELUSsupport I have a question. I'm having an issue with my telus optic boxes. They seem to be freezing/laggy. I am thinking that it is not receiving a good enough signal from the base, since I am only getting 2 out of 4 bars. What unit is the one sending out the signal....

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    So (like with the Telus dead grandmother file in which Telus blocked an entire telco that in turn causes death to others at times of critical need), shouldn't people also have the power of "self-Help"? Why do we need the CCTS or the CRTC? People can do the same as Telus maybe...

  • JackieBee_16 JB McHockey (@JackieBee_16) reported

    @RussTWallace Telus and I’ve had zero issues

  • bearygoodboys JEAN 🐻 (@bearygoodboys) reported

    Telus get your **** together please I’m tired of this BS 🙃

  • JulieYAli Julie Ali (@JulieYAli) reported

    @kootscrutinizer @Shawhelp @TELUS We checked the contract. The Shaw 300 plan says UP TO 300. So this is a built in strategy. It's difficult to work from home with this sort of poor service provision by Internet providers. We need more competition.