Telus Outage Report in Terrebonne, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Telus outage reports came from the following cities: Montréal, Laval and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Laval |
Wi-fi | |
| Montréal |
Phone | |
| Longueuil |
Phone | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
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Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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John Downs
(@downsdispatch) reported
from
Montréal, Québec
I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus
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Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
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Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
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🇨🇦 Marc 🇺🇲
(@Marcus1967) reported
from
Montréal, Québec
@my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
-
Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
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TELUS Friendly Future Foundation
(@FriendlyFuture) reported
from
Montréal, Québec
You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.
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alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
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Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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gagansarw
(@gaganps) reported
@TELUSsupport waiting since 5days to hear back from Telus about exchanging my defective phone that was sent to me. Spent over 4.5hrs total time on the phone waiting for the agents with no solution. So frustrating to not have a working phone even when it’s fully paid. #badservice
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DEREK G
(@Gbert306) reported
Well less than a week with my S21 Ultra 5G and the phone is a dud, I talked with Telus tech support on why my brand new phone wasn't receiving proper network speeds, they did everything they could, time to replace phone! It happens I guess. @SamsungMobile @TELUSsupport
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
They've gone as far as to say "you can go file a complaint to the BBB if you aren't happy and we will tell them the same thing. It isn't our problem if we choose not to support a phone. It's our choice to make." OnePlus has basically said they aren't paying Telus so no support.
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Peter Jakobsen
(@arise2010) reported
@VancouverSun @TELUS Bogus, we have two subscriptions for fixed wireless internet because Telus won’t provide proper broadband even though we have underground electric tunneling in our community. The switch is too far down the road. Starlink is making inroads now so will probably switch…
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What Remi Says
(@VernitaTX) reported
@toobadkittens @TELUS @TELUSsupport That’s who they hire for customer service?
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Missy Moderna x 2
(@xX__MissE__Xx) reported
@RealStirfryguy @dale_oldman @SammyHudes Or is on the Board, has a large stake in it, etc. We seem to have forgotten that the minister of Health wife is responsible for Telus Babylon 5: Alberta. You know ... the service that was hacked?
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David Schreck
(@StrategicThghts) reported
from
North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
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The Alamander (she/her)
(@larpcook) reported
@TELUS any word on a cell outage in and around Lytton BC, I don't see anything on your outage map but haven't had service since about 8:30 this morning.
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Rox
(@roxpacheco) reported
Today Telus and Fido are fighting to figure out which one provides the most unstable internet. I guess it will be a productive offline day and a very not productive online day.
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shankar satpati
(@SatpatiShankar) reported
P335/408 @TELUS *Iran fired Rocket & threatened to fire rockets on Israel & has intention to mount a nuclear attack on Israel thus Iran is irresponsible nation. Nuclear Weapons are for deterrence ¬ for attack. Iran will create more problems for world if Posses Nuclear Weapons.