Telus

Telus Outage Report in Terrebonne, Lanaudière, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrebonne, Lanaudière, Québec 11/29/2025 22:00

November 29: Problems at Telus

Telus is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrebonne, Lanaudière, Québec

The most recent Telus outage reports came from the following cities: Montréal, Longueuil and Blainville.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet
CanadaBlainville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristiansonAmy Dr. Amy Christianson (@ChristiansonAmy) reported

    @oiler_country @srheth Scott - do they do throttling like the Telus hub does? When ours was working (before that lunatic knocked down our tower), we were having brutal speeds at certain times of the day when more people were online - Telus says to protect the integrity of the cell system

  • Dosange Robby (@Dosange) reported

    Reality is @BellMediaPR does not give a **** about the west. Support @telus and @shaw who considers us on the pacific actual people. I know we have our issues with these companies as well but at least we are a focus for them

  • TheJuanEstevez Juan Estevez (@TheJuanEstevez) reported

    @JuIia_Caesar All carriers in Canada suck but from working in telecommunications Telus/Koodo is the least worst for an employee perspective if you’re looking to switch

  • BigJonathan91 Jonathan H. (@BigJonathan91) reported

    @jasonlamb Huh. Never heard of Telus internet here. Anyway **** all of them.

  • ChrisSnoyer Chris Snoyer (@ChrisSnoyer) reported

    I did a phone swap with @apple after some issues but can't send the old one back because I'm in quarantine. Their solution was to contact my carrier and see if they can pick it up and take it to Fedex... Ya, right.. Could you imagine that call to @Telus? "You guys busy today?.."

  • islandrob77 R Heagy (@islandrob77) reported

    @TheStanchion That is completely effed up. I detest 650 and will never listen to it unless they hire some of the 1040 guys. I’m canceling my Bell mobile plan and switching to Telus

  • BobKronbauer Bob Kronbauer (@BobKronbauer) reported

    So a blocked number just called. I picked up. "Hello sir, this is David White from the Telus Phone Company. Are you sitting down? You have won a prize." "Wow! I never win anything! What did I win?" "550,000." "Dollars?" "Yes, $550,000, we will deliver it to you today."

  • clairepalmster claire (@clairepalmster) reported

    @Marisa_Ingemi the problem is you can't - the way Canadian telecom is set up is we essentially have three companies to choose from, Bell, Rogers and Telus. It's nearly impossible to switch companies and because of this these three companies pretty much just do whatever the hell they want.

  • rpalser61 Rich Palser (@rpalser61) reported

    @billdozerbill Bell/Telus collected $123M in CEWS while increasing their earnings by 28.9% ($932M) in Q4. 200+ jobs cut including entire radio stations during a pandemic. Not just radio hosts. Bad take pal 🤡

  • ty_zeman Tyler Zeman (@ty_zeman) reported

    @MarkHolmes1326 I’ve had good experiences with Koodo. They use all Telus towers so coverage isn’t a problem.