Telus

Telus Outage Report in Terrebonne, Lanaudière, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Terrebonne, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Terrebonne, Lanaudière, Québec 12/14/2025 09:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Terrebonne, Lanaudière, Québec

The most recent Telus outage reports came from the following cities: Montréal, Longueuil and Blainville.

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City Problem Type Report Time
CanadaMontréal Total Blackout
CanadaMontréal Phone
CanadaMontréal Phone
CanadaMontréal Internet
CanadaLongueuil Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Terrebonne, Québec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Québec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • robhartnwt Rob Hart (@robhartnwt) reported

    Hey @TELUS - just spent an hour and twenty minutes on hold trying to join your company. The hold music was good but the wait time drove me to @ShawInfo who were MUCH faster to help. I was going to wait on hold to tell your representative but not sure when that would be....

  • downydarkscale Nick (@downydarkscale) reported

    .@TELUSsupport @TELUS power outage in SE YYC. No home internet. Is there widespread outages or just me.

  • Apartment__5A Kel Varnsen (@Apartment__5A) reported

    @TELUS ordered my brand spanking new iPhone from #telus. Everything said accepted and it would be shipped within 1-3 days. Sitting here waiting for my phone for a week no contact. Check my order status...says more info required. This is customer service guys?

  • BearingerLloyd Lloyd Bearinger (@BearingerLloyd) reported

    Any rural Ontarian's with @TELUS???? Getting fed up with this 15 minutes talking then getting dropped and absolutely **** service 😒 Bought a new phone and it's gotten even worse..way pay way to much for this garbage service

  • TeeTeeBossay Taylor (@TeeTeeBossay) reported

    @TELUS what is wrong with signal today?

  • amypierrson Amy Pierrson (@amypierrson) reported

    @TELUS why is it literally every single night, my connection slows to molasses speed. I have no way of getting wifi and am reliant on you. In the day time, it’s fine. At night, my connection is terrible.

  • LucaPedd LucasP 🏳️‍🌈🇨🇦🥌 (@LucaPedd) reported

    @CaraOPromos @EastlinkSupport @Eastlink They’re the worst internet provider I’ve ever had , I thought nothing could be worse than Telus internet in rural Alberta but boy was I wrong and when you talk to them all they say is thank you for letting us know you have a problem, but never offer any compensation!

  • JohnMcCallGL John McCall (@JohnMcCallGL) reported

    @ShannonStubbsMP He should pay a US based Internet service provider (Starlink) to provide service to rural Canadians vs giving the money to friends at Telus, Bell and Rodgers who will take the money and fail to expand the service to those that need it.

  • drjp81 JayPee. (@drjp81) reported

    @TELUSsupport @telus Guys, why is it that we can't log into the portal from our home connections anymore? You force us to use Telus connections (my cell is with you) or we get "err_connection_reset" errors! This is ridiculous.

  • CraigPrice31 Craig C Price (@CraigPrice31) reported

    @danisu87 Been there - told Shaw if they arrived before Telus they got the contract - had my Shaw service within 12 hours