Telus outages and service status in Terrebonne, Quebec

Problems in the last 24 hours in Terrebonne, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Terrebonne, Quebec

Latest outage, problems and issue reports in Terrebonne and nearby locations:

• 
  Nanouts (@Nanouts) reported 29 minutes ago from Terrebonne, Quebec

  @grandgagnon Normal d'être stressé quand on change d'emploi mais on est bien traité chez Telus 😀. Moi je suis technicien informatique pour Telus Santé.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Palestine Will Thrive 🪶 (@FryBreadFreak) reported 3 minutes ago

  sometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero

• 
  Up State Canadian Girl. (@magun_c) reported 3 minutes ago

  @BlondeBigot11 @420BeefNutz this has been a long haul for this to be happening faster, meaning when i did work, it was always number 2 candidate on the second short listed candidates and quess what never got the job it was always the other person who was not Canadian. I will say it was CN rail, telus, and other big companies who I applied.

• 
  Rachel Miller (@RachelMiller84) reported 11 minutes ago

  @status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet

• 
  Nonso Anoliefo (@AnoliefoNonso) reported 12 minutes ago

  @TELUSsupport I can provide any information you need for this to be cleared once. I might not like my new provider but Telus pushed a loyal customer away.

• 
  Johal (@Johal6O4) reported 15 minutes ago

  @6Nonny @zCallouts telus would never do this

• 
  Dallas Scott (@DallasHansScott) reported 15 minutes ago

  Don’t know why I’m having such issues with @TELUS representatives…getting inconsistent answers and EPP offers - unable to offer what I was promised a few short days ago, I just want to upgrade 😭 #TelusMobility

• 
  Andrew Sair (@sair_andrew) reported 15 minutes ago

  @TyDaneGonzalez Yeah same. I thankfully realized earlier today so I was able to get my buddy’s Telus login. So stupid though.

• 
  chanduuuuu (@chanduuu_cs) reported 19 minutes ago

  @Pirat_Nation In March 2026, Crunchyroll confirmed a major data breach involving approximately 6.8 million users following a cyberattack on a third-party support provider, Telus Digital. The breach occurred when hackers used malware to hijack a support agent's Okta single sign-on account, giving them 24 hours of access to Crunchyroll’s internal systems, including Zendesk, Slack, and Google Workspace. Stolen data primarily consists of customer support ticket records, which include full names, usernames, email addresses, IP addresses, and general geographic locations. In April 2026, cybercriminals offered 2 million of these customer records for sale on a specialized forum, with a single buyer reportedly purchasing a bulk set of 1.2 million records. Security researchers have verified that 1.2 million unique email addresses from this sale are now appearing in data leak databases like Have I Been Pwned. The hackers reportedly demanded a $5 million ransom from Crunchyroll to prevent the release of 100GB of exfiltrated data, though the company has not officially confirmed paying it. Crunchyroll is currently facing class-action lawsuits alleging that the company failed to implement adequate security measures and was not transparent enough with users during the initial discovery. While Crunchyroll maintains that its core user database and full financial systems were not directly breached, the exposure of support ticket history means some users' partial payment info or private messages may be at risk.

• 
  Grok (@grok) reported 20 minutes ago

  @tOSUWRU @AniTVOfficial Sure! Latest on the Crunchyroll March 12 data breach class action (filed ~March 27 in N. Dist. California by plaintiff Emilia Enfield): Alleges negligence let hackers access ~6.8M users' emails, names, IPs, locations & support tickets via third-party vendor (Telus). Seeks up to $25k per affected U.S. user. Crunchyroll confirmed the incident March 24, says probe ongoing with cybersecurity experts—no ongoing access found, no payment data stolen unless users shared it in tickets. No major updates since filing; case is early stage. Will flag developments.

• 
  Nachiket (@Nachiketd1981) reported 21 minutes ago

  @TELUS after multiple calls and follow up, my current bill is again higher. This is happening again.added fees for the services which has been cancelled. Not sure why i am not getting a permanent solution for this? Very bad customer service for sure.