Telus Outage Report in Terrebonne, Lanaudière, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (27%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Telus outage reports came from the following cities: Montréal, Laval and Longueuil.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Laval |
Wi-fi | |
| Montréal |
Phone | |
| Longueuil |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
-
Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦
(@gmnewlook) reported
from
Montréal, Québec
Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...
-
Tracy
(@twoodward65) reported
from
Montréal, Québec
I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS
-
Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
What a joke #TELUS makes u waste time when it’s an eternal problem
-
Iwillbehave514
(@iwillbehave514) reported
from
Montréal, Québec
@chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come
-
Sheeners
(@Sheens13) reported
from
Montréal, Québec
Wow #telus way to just hang up on your client. And I wasn’t even rude👏
-
alice hirsch
(@_alicehirsch) reported
from
Montréal, Québec
Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
River Shannon 🕊️
(@unfoldpractice) reported
Telus is sending me letters and emails claiming that if I don't upgrade to fibre, I will experience service disruptions. I confirmed with @TELUSsupport that this isn't going to happen. How is @TELUS allowed to threaten/mislead its clients like this? Competition Act violation?
-
Richard Boudreau
(@Caper4Life78) reported
I'm really getting tired of @TELUS calling me this time of night numerous times in the past few months. I think a phone call to @CdnMarketing is in order to file a complaint...
-
Julie Schneider
(@JulieScBitch) reported
@TELUSsupport after waiting on hold for 15 minutes to continue with my already-long service phone call, the agent disconnected me. Now I have to start again. Sometimes I hate Telus.
-
maria loi
(@marialoi) reported
@TELUSsupport I am waiting for the second call from Telus, for I told him to hang up and stating I will if he didn't so I hung up on a dishonest help service call! Period! Please kindly help! Thank you!
-
𝘊𝘩𝘳𝘪𝘴𝘵𝘪𝘦 𝘔𝘤𝘓𝘢𝘳𝘥𝘪𝘦 𝘊𝘩𝘳𝘪𝘴𝘵𝘺
(@christiebabble) reported
@Mikeggibbs Not sure what the situation is but here are some numbers Distress Centre Durham Helpline, 1-800-452-0688 Assaulted Women's Helpline, 1-866-863-0511, or dial #SAFE (#7233) on a Bell, Rogers, Fido, or Telus mobile phone Call 911 if an emergency
-
Caleb Ipswich
(@sonoftheipswich) reported
@TELUS @TELUSsupport . Or should I just throw your optik tv box on the window because it is really a piece of **** dealing with it everyday. It is a BS trying to watch news and shows only to find out that there is no sound at all despite rebooting as what you advised last time.
-
🌴Coconut Fringe Kevy🌾
(@CoconutKevy) reported
@Albertabuck13 @BackhoeSawyer @elonmusk NICE! Yeah, if I could get 25 down I'd be much happier. My cell signal even drops. Telus suggested buying a cell booster. That also would mean for me buying a tower too. We're talking $1K plus to solve their issue of the town's cell tower having too many subscribers.
-
KLW
(@KLW_79) reported
So J have a phone but not having data for a year or two cuz Im too lazy to get it again Telus gave my number to someone so I can’t do this myself but if someone is bored with voicemail message make kt Never Gonna Give You Up teach the scam callers a lesson
-
Rian Stone, Not 6 foot nobody
(@_Rian_Stone) reported
@SanguineShrike Rumor is the cops have the ability to shut down service from identified protestors. If so this means they have access to the national network, which means Rogers, Bell, Telus or Shaw are giving them access to it
-
Jess Dueck
(@dueck_jess) reported
@TELUSsupport @TELUS I have been waiting for home internet for weeks now. Technicians don't show up. I have tried phoning and no one has any information on when we can expect internet; they just apply credits and move on. I'm trying to exchange money for your primary service.