Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 01/26/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FemaleDogAwwAww Iris (@FemaleDogAwwAww) reported

    Calling Telus customer service and being put on hold for an hour is the hatest discomfort I can ever be.

  • ScottPerron2 Scotty P (@ScottPerron2) reported

    Hey, @TELUS @TELUSsupport You call me to offer savings on my home phone plan, then put me on hold for 12 minutes to wait for an agent ? Really ? How's your service ?

  • Drewsinden Drew Sinden (@Drewsinden) reported

    Hey @TELUS the quickest way for me to not use your service is to come to my ******* door. Please tell your boomer Sales Director. Thank You.

  • iverglas iverglas (@iverglas) reported

    @Seriouslytwist3 @janetwagner21 Fireside chats! Poilievre apparently thinks he can make himself look like somebody with a blue collar & calluses. He's regular folks! In fact, he's never worked a day in his life... other than doing collections for Telus. The Hare's Hair: a true hack's hack.

  • BcBestRate Hossein Mehrizy (@BcBestRate) reported

    @TELUSsupport I need a support tech call me ASAP! I have been #telus customer for 17 years and have over 10 products as well as 16 cellphone lines… just keep waiting and waiting for a simple task!!

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • 2ndacc90210 John Gold investor (@2ndacc90210) reported

    @wildace @SilbergleitJr The issue with Bell is 1) TV is dying 2) They doubled their debt but didn't increase $/share since 2010 3) They pay out more than earnings 4) competition is increasing (IE: teksavvy/start.ca) 5) they are 2x debt/equity on B.S. I own Telus, but they want $70B capex by 2026 WOW!

  • frempireak FrEmpireAA (@frempireak) reported

    @TELUSsupport Recently new to Telus and regretting my decision of switching mobility providers but I’ve escalated the issue and with Telus management with same result unfortunately

  • Jon_G_Olson Jongo! 🐝♦️ (@Jon_G_Olson) reported

    @bmf403 @TELUS I actually downgraded back to LTE. 5G is awful.

  • danee_bourgeois Danee Bourgeois (@danee_bourgeois) reported

    Move has gone to ****. Ordered all services over a month ago, Now @TELUS says that my appointment has been moved to 3 days later after receiving confirmation, my gas is still not hooked up so no hot water, & no word from the moving company who was supposed to deliver today...