Telus

Telus Outage Report in The Island, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 11/16/2025 15:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • itsHerOhMyGod ⚢ Rachel | Ahri's side *** ♡ (@itsHerOhMyGod) reported

    oh of course the video ads play but the art posts take forever to load, **** u telus gimme my high speed data back

  • rob_bristow_CA Robin Bristow 🇨🇦🐶🐶🇮🇸🇿🇦 (@rob_bristow_CA) reported

    @DanAlbas When I went to cancel my land line (which had a base charge of 40 bucks/month), Telus cut that down to 2 bucks/month. My mobile cost is about 30% lower than last year and I got a 25% reduction in my internet/TV service. So, yeah ... way better off.

  • to_eme EmeTO (@to_eme) reported

    @ADT hey ADT just an alert there is a guy walking around my neighborhood wearing a Telus Polo & ball so saying he works for you & asking if they can put a sign in our yard for a free camera. Think he’s fake as he skipped the next 5 houses when I pointed out my neighbours cameras

  • alton_noronha Alton Noronha (@alton_noronha) reported

    @koodo pathetic customer service. How long does it take for you to sort out an issue or call a customer back especially a new customer @TELUS @TELUSsupport is this customer support all about???

  • burrowingeye Wayne Mercer (@burrowingeye) reported

    @DanAlbas Only because I switched 2 phones to Public Mobile 4G....down about 50% from Telus but uses Telus infrastructure !!

  • Mr_MonkeyDude MrMonkeyDude (@Mr_MonkeyDude) reported

    @DanAlbas Mine went down 50% in 2019 went I moved away from the Bell/Telus/Rogers hell and and moved to a smaller provider.

  • KathrynRyches Kathryn Ryches 🌈 (@KathrynRyches) reported

    @BrowntoBure I left Fido (Rogers owned) and have gone with Lucky Mobile (Bell owned). I brought my own phone and have had no problems whatsoever. Kudo is owned by Telus btw.

  • JaneSkocdopole Jane Skocdopole 🤦🏻 (@JaneSkocdopole) reported from Botha, Alberta

    @ABBestphotos @TELUS I think you’re lucky. We have terrible service from Telus. Got rid of internet because it uses a “hub” connected to cell towers. Cell service is abysmal. (@TELUSsupport says looking in to it now) Copper land lines not maintained, cables even above laid ground in a field verge! 🤯

  • getrealtheatre KarenG (@getrealtheatre) reported

    @richardzussman How appalling. Many of us really ARE wondering if that is what it will take to find a doctor. We now rely exclusively on Telus Health, and it sucks. There is nothing funny about the situation we are in. He should apologize.

  • MGemzala Matthew Gemzała (@MGemzala) reported

    Love it when @TELUS decides to increase my monthly bill for no reason and no changes to service what so ever👌🏼 #ShoppingForANewProvider