Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 02/12/2026 17:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bellis1994 Barbara Ellis (@bellis1994) reported

    @JAnneliese16 @Aiure_ @TELUSsupport We've had issues for 3 days, and no response from Telus.

  • zulu153 Zulu (@zulu153) reported

    @jypseywheel @TELUSsupport I still think that Telus has,by far the best internet service with their PureFiber at office or home. All you then need to back up their mobile service is a voip number and service (mine cost $0.85 per month) and a free voip app on your phone (free).

  • Milzz89 Milz मिलन (@Milzz89) reported

    Looks like the @TELUS issue is fixed. 🙏🏽

  • Gansterglacier CHRIS HOFER (@Gansterglacier) reported

    @mediarz @TELUS Both my Bell and Telus phone same issue

  • YvetteGillam Yvette Gillam (@YvetteGillam) reported from Edmonton, Alberta

    @jesssicrap @TELUS I'm just happy I'm not at work. Cause we can't call for help when we got no cell, my last STARS activation, booster was down and had to get someone to drive 20 min for service 😳 good times, not.

  • death_by_meteor Cosmic Doomrock, Now Double Jabbed (@death_by_meteor) reported

    @Crackmacs @virginplus Funny, I have the exact opposite problem on the same carrier. Voice calls work, data absolutely does not. That Telus outage must be massive...

  • cowgirltb38 PeanutMyHorseMJ (@cowgirltb38) reported

    @eekz @bunny_smash @Bell_Support Yeah. Telus is having issues rn...

  • zulu153 Zulu (@zulu153) reported

    @akastes @TELUSsupport Hardly a problem just for Telus. Try going to a B.C. hospital emergency room and getting service with your voice.

  • Tracyever Tracy Everson (@Tracyever) reported

    @tri_kines @TELUS Telus support on Twitter has updates

  • LucieCatnip Lucie Catnip (@LucieCatnip) reported

    @Freddi @TELUS Had the same issue with Virgin and couldn't get through to customer service. Small panic set in. Googled furiously for answers. Then I couldn't call anyone. Finally got the emergency alert. Now it's working. #Shitshow