Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 12/16/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Vancouversinge Singe (@Vancouversinge) reported

    @TELUS Poor poor customer service. I call to renew my home service contract I get transferred to mobile after 2 hr wait they transfer me to home service after 40 mins I get a recording that the office is closed. Poor poor service, should I go to Shaw? Bad!!

  • handymanSL Terry Spencer (@handymanSL) reported from Slave Lake, Alberta

    @TELUSsupport Yes… because Telus did nothing to solve the problem. Glad your following the main message.

  • facepalmchris 🦉#DeplanetPredators (@facepalmchris) reported

    Another observation... Even if the Telus guy was bad... And even if the service sucked... At least they have jobs. JY is just a drain. A fraud. A thief, really.

  • woodwarddotCA Jeff. Now with 10% More Pumpkin Spice! (@woodwarddotCA) reported

    @TD_Insurance I'm just writing to let you know that you have the WORST customer service, and that's really saying something in a world where Telus exists. You lost a customer today & though I know you don't care I'm going to advocate to everyone I know to use anyone else but you.

  • quveofficial quveofficial (@quveofficial) reported

    @TELUSBusiness Hi TELUS, the rules and application form pages don’t seem to be working; I REALLY want to enter this contest! Links are broken. May you please help? Thanks! cc @debbieshing

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • SoMadSoSad Riv (@SoMadSoSad) reported

    @trustednerd @TELUSsupport @TELUS That poor dog to be living with a psycho like you

  • Cameron__Archer Cameron Archer (@Cameron__Archer) reported

    @Shawhelp @TELUS I guess my next call will be to cancel services.

  • Bot523397713 MattBott 5 (@Bot523397713) reported

    @TheBreakdownAB @jkenney Well guess what? Telus will be there to help us out in our time of need.

  • GoodRubyVibes Ruby Young (@GoodRubyVibes) reported

    @Bell_Support @Bell Why am I having trouble texting? My neighbour, on Telus, is able to send me TXT but I am on Bell and he didn't get my reply