Telus Outage Report in The Island, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in The Island, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Masse
(@PatrickMasse) reported
@TELUS Just had the worst experience of my life dealing with getting a new phone at Telus mobility. Is there somebody that I can speak to about this matter?
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jc-travel
(@jctravel5) reported
@TELUSsupport Telus reported an IoT outage yesterday morning June 30, which was resolved after >12 hours and <24 hours. Would you please provide information on what caused the outage? I need to notify my customers.
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grizzyof3
(@grizzyof3) reported
@edmontonjournal @TELUS I live 1km from a city of 68k and my provider has given up on trying to get my 25mbps service working due to neighbors trees. Haven’t had internet for days now. Try working from home with no internet. Towns in the middle of nowhere have better internet than me.
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TELUS Support
(@TELUSsupport) reported
@Deyeannah Hey Diana, some of our TELUS security customers have been impacted by a network maintenance issue which we are working to resolve ASAP. We don't have any ETA at this time; however, rest assured we are definitely prioritizing this. Thank you for your patience!
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Dave Pasin
(@dave_pasin) reported
from
Vancouver, British Columbia
@entwistled is CEO of @telus perhaps worst company in Canada. More interested in PR & virtue signalling than actually serving customers. Inept, bureaucratic, misleading, hopelessly horrid customer service & actually bankrupt of purpose & direction. Avoid this clown show of a co!
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Carter Loose
(@Carter_Loose) reported
I’m absolutely furious with @Telus and @TELUSsupport I have a customer that had their phone system go down on the weekend. They were able to get the number forwarded to a cell phone until I was able to get the new phone system and install it. Continued in thread.
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No Drones Canada
(@NoDronesCanada) reported
@TELUSsupport I wanted to sign up to Telus Public. At a coffee shop that uses it. To get my email. I can't get my email if Telus Public requires me to reply to an email, when the issue I have is that I want to sign up to Telus public to get my email.
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A.J. Sharma
(@sensorglitch) reported
@TELUS just told me that my data is all used up. I have never gotten close to my data cap before now. The website also appears to be down.
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TELUS Support
(@TELUSsupport) reported
@NoDronesCanada Hi there! Did you manage to get help in the meantime? Are you looking to sign up for Telus internet?
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meliñda
(@mindaalou) reported
@dirtnita One of the ladies in my office has att and hers kept switching to telus. I have Verizon and for the last two weeks my service switches back and forth to telus and bell, only at work tho