Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 03/24/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • paisleymedia2 Michelle Muldoon (@paisleymedia2) reported

    On my new phone with my new service provider. I've been with @Rogers for well over a decade but after several disappointments with them, I've moved over to @TELUS . @Bell wasn't in the running. They still need to apologize to #LisaLaFlamme .

  • JHuddleston67 Jenny Huddleston 🇨🇦 (@JHuddleston67) reported

    @TELUSsupport thx telus for shutting my phone off today. I have gone w a different provider yesterday. You told me I had to cancel my services w you not the new provider and to pick a day. I picked today. You didn’t tell me by me canceling I would lose my phone for…..

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @rstasyk Hi Roberta! There's a planned network maintenance for multiple locations in Alberta. TELUS Services may experience a disruption while we complete necessary maintenance and upgrades to our network. Services will be restored upon completion. We apologize for the inconvenience.

  • maryoke_ eu e mariana lemos (@maryoke_) reported

    @TELUS your virtual consultation tool is 100% USELESS. I am BLEEDING and after 40 MINUTES of a pointless chatting I was simple told to go to the ER. Not only me but everyone I know is absolutely dissatisfied with the service. This is absurdly disrespectful!

  • BrettMillerAB Brett Miller (@BrettMillerAB) reported

    @TELUS I have a copper line home phone, u want to change it with fiber, copper is powered all the time which is great in emergencies, you want to replace it with a 4 to 8 hr battery like that cheap *** shaw crap... if we get shut down for a day or 3 whom do we sue? #seniorhater

  • StevenX_DFA StevenX (@StevenX_DFA) reported

    I figured out the problem with my internet resetting itself (despite Telus telling me something else lol) was that my hub has been overheating, so my redneck engineering solution is to only game with one of those ice packs you put in your cooler on top of the thing and 0 issues

  • dilipmohanty38 dilip mohanty (@dilipmohanty38) reported

    @TELUSsupport @TELUS Worst Organisation to work with !!!...Don't even bother to pay the salary and not responding either!!!!!!! **** Off!!!

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • glenncgy Glenn Carville (@glenncgy) reported

    @TELUSsupport what is going on with Telus service in southwest Calgary? We have no optik tv or internet.

  • StephenRLee Stephen Lee (@StephenRLee) reported

    @TELUSsupport Of course they are. We are on a 50/10 fixed wireless service. So bad weather or when we are moving video content to and from YouTube and drive or at peak internet times bandwidth is much lower. Shouldn't you be more worried about our lack of Telus signal?