Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 12/06/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NatesHouse27 Nate's House (@NatesHouse27) reported

    @TELUS your service is dogshit. Nothing more needs to be said. It isn’t worth the money.

  • fende2k Fendi (@fende2k) reported

    Telus service gets worse each month

  • quistranch Darrell (@quistranch) reported

    @klassen65 Must be same service call dispatcher as Telus. Service call for dead phone line: -a full week til schedule date -sometime between 8-5 -i must wear a mask when serviceman arrives. Waited most of day then got info that the problem was fixed in a Telus box 20km away.

  • Aiden_Petherick Aiden (@Aiden_Petherick) reported

    @TELUSsupport @TELUS How do you fix the T3200M internet light being orange. Tried resetting both ways still won’t fix the problem.

  • ultimatebigguy Sven the Realist🇩🇪 (@ultimatebigguy) reported

    @NorthernWeed_72 I’ve never had issues with Telus in Regina or Saskatchewan for that matter. Can’t say the same for Trudeaus Bell mobility or rogers or even Sasktel.

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    hey @telus @TELUSsupport ... "your phone is not activated on the network".. you want me to contact you but I can't call anyone... this needs to be sorted out asap

  • khertslet17 kyla jo (@khertslet17) reported

    @JoshuaKnaak Telus has been having a lot of problems lately.

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    ... @telus @TELUSsupport tap tap tap, been waiting for over 3 hours and zero response... the bill has been paid, by the due date specified, there is no excuse for this... Contact me before I file a complaint with the @CRTCeng #telusfail

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @mayppong @TELUS @Shawhelp I mean if the customer service sucks from both, at least I could have internet that works right. But Telus has to upgrade from 'tin cans and string' out here to make that work or we're stuck with 'we don't know why your internet doesn't work please stop asking' Shaw

  • peggypoohkathy 𝐾𝑎𝑡ℎ𝑦 (@peggypoohkathy) reported

    @TELUS my condo was just equipped with optic fiber and I have 2 Wi-Fi independent leads installed by your technicians. Yet, I have next to no Wi-Fi. What’s up with this frustrating dis-service?