Telus Outage Report in The Island, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 08: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (54%)

2. 

   Phone (23%)

3. 

   Wi-fi (10%)

4. 

   TV (6%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• JavierB. (@javibc77) reported 2 minutes ago

  @AlphabetWorkers Welocalize pays less than Telus. And Telus, since the company stopped being Lionbridge, leaves enough to be desired. A lot of Zen, but little support and less and less work.

• Barb MacInnis (@BarbMacInnis) reported 3 minutes ago

  @TELUS my cable keeps going to a green screen… 5 times already during this hockey game. Why do I pay you so much friggin money… I’m an idiot.

• BiHiSelo (@bi_selo) reported 3 minutes ago

  @RogersHelps @YSB_YGK_YOW_YXU Why don’t you guys wanna compete w/ bell and Telus. I am working on switching so I can have my iPhone 14 pro max and watch ultra on the same network. Super disappointed.

• Service (@Servicetime93) reported 4 minutes ago

  @TerXGamer @EN_BlueArchive which company internet are you using? and where do you live? i live in toronto using rogers, and i cannot login with home wifi, or home internet but i can log in with telus mobile 5g. maybe rogers having some issue?

• Dale Sutton (@Dale_D_Sutton66) reported 4 minutes ago

  @TELUSsupport @BenJohn26346651 … leave it to Telus to try and gain a customer through a tweet on Twitter …

• Chanta_Ly (@Chanta_Ly) reported 4 minutes ago

  … the Credit Team has up to ten days to respond!! Ten days! I’m using data because I can’t have Telus internet hooked up until this is resolved. Telecommunications company fail.

• THIS SH!T HARD (@TreezyG) reported 6 minutes ago

  wow @TELUS and @TELUSsupport have really gone down the gutter with customer loyalty. basically told me they can’t offer me any incentive to come back. looks like i’m sticking with Bell DO NOT SEND ME THOSE “send us a DM so we can help” TWEETS EITHER!

• Gen_Grevious ∞ (@Hrbngr_of_btfl) reported 8 minutes ago

  I'm so sick of my @Telus internet being so slow, whether it's my home service or data on my phone. What good is 5G if it doesn't ******* work?

• Steph (@Stephy_72) reported 9 minutes ago

  @TELUS WORST cx experience with Andrew T, from cx RETENTION & LOYALTY in wireless. Wouldn’t listen nor help. Lucky for me, I called again hours later and got a excellent Rep, who knew how to retain business

• WhosAGoodBoy (@TweetyThings1) reported 9 minutes ago

  @shawhelp Just had the worst customer service experience in your #Kelowna #OrchardParkMall store Just trying to update the credit card on my account You made it so hard to change a credit card on Shaw Mobile (which should be free) we're going to @Telus