Telus outages and service status in The Island, Ontario

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nourish (@nourishnew) reported 2 minutes ago

  @beanfieldcanada what's wrong with your service in Surrey. It's the 5th time there is no internet, in last few weeks. I was renting a unit which had Telus last yr and not even once it went down. I guess good services comes with a price. I went with this because of the price.

• 
  Mr. Green (@PerspectiveMg) reported 4 minutes ago

  @MelissaLMRogers @TELUSsupport Telus is the first problem, always Freedom Mobile or Public Mobile(Telus subbrand - if live outside freedom subscriber zone)

• 
  bet credit parlay winner (@harvardropout_) reported 6 minutes ago

  **** Roger’s, **** Bell, and **** Telus! All pieces of dogshit.

• 
  🇨🇦 Mike 🇨🇦 (@sportster05xlx) reported 7 minutes ago

  @EastEndJoe Telus. Sold me a RIM Blackberry Storm with a 15 day return if I didn't like it. Refused to take it back. Paid out the contract. Never again. Anyone who knows about the Storm understands.

• 
  AYCT (@ptlrnk302) reported 9 minutes ago

  @TELUSsupport The wifi service is out for 2 days now. Worst timing ever Telus. We get weekends to enjoy and this is what we end up with. Remind me again why I am paying premium prices for Telus?

• 
  Ash Mishra (@ashwani_avgeek) reported 11 minutes ago

  Scam alert. @TELUS @TELUSsupport staff will call you, will promise bill reduction, you agree and then boom. New services added to your without consent, doubling the bill amount and if you don’t pay this, obviously you’ll be reported to credit rating agencies. And when you try to contact customer support, there is 1000 hours wait and when you agree for a call back, they never call you and you get a text saying your callback is cancelled. And you can’t find a human to talk to resolve this.

• 
  Polcia456 (@polcia4561) reported 12 minutes ago

  @MelissaLMRogers @TELUSsupport Yes, there’s room for lowering g the cost. Having worked for AT&T and Telus I know they have huge infrastructure build costs. Plus a horrible regulator that increases costs. Nevertheless, they are lots of opportunities to reduce internal costs of their business processes.

• 
  Frank (@lastofthefranks) reported 22 minutes ago

  I've never repeated the phrase "I don't want TV, I don't watch TV" more times in my life than when talking to Telus customer service. It does nothing to stop them. I just want internet, stop talking to me about television. TV is for seniors who are scared of the internet.

• 
  Shahrooz Fermani 🇨🇦 (@SFermani1996) reported 25 minutes ago

  @MelissaLMRogers @TELUSsupport Stop paying your wireless service towards the big three (Rogers, Bell, Telus) They overcharge, and they also have the right to increase their subscription prices at anytime. I am paying $50 a month to Freedom Mobile for Unlimited Canada-US Talk, Text, with Bonus Data applied.

• 
  🛡️ SPHERICAL SHIELD (@sphericalshield) reported 26 minutes ago

  Rogers could never get married because who would show up for the reception? Nobody. Exactly. That is why I am with @TELUS