Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 01/03/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • clynn_ Court ♓️♒️♋️ (@clynn_) reported

    @ButtBeard @fido @TELUS I haven’t been able to make a single phone call working from home today 🙃 how does one **** up this badly?

  • Rainforest2912 Emery A. ✈️🚀🚁 (@Rainforest2912) reported

    @NewWestPD Telus (Phone service) has now added Call Control to stop RoboCalls, it may minimize the horrible scams coming in by phone. (Till the scammers find a way around the Call Control).

  • adrianmacnair AMac (@adrianmacnair) reported

    This Fido outage is impressive. I mean, 6+ hours of downtime and counting... Bell and Telus must be salivating

  • ComedyTait John Tait Comedy 🇨🇦 (@ComedyTait) reported

    .@RogersHelps Do I get a refund or compensation due to lost work today ala the #rogersoutage? My friends with @TELUS haven't had such issues.

  • RanaaMujahid Rana Mujahid (@RanaaMujahid) reported

    Happy to be with @Telus for 5 years and never encountered service disruption. #rogersdown

  • KamoyaAnderson Unwritten Truth ♏ (@KamoyaAnderson) reported

    Welp, I guess today's a good day to be a Telus customer. My service has been booming all day. **** teefing Rogers

  • Kaaaymariee -km (@Kaaaymariee) reported

    Why yall saying telus went down?! My phone has been working all day and it’s fine #telus

  • ChrisMartinPR Chris He/Him (@ChrisMartinPR) reported

    Phone outage explains why my friends aren't texting me! haha it's a Telus outage right? No one reply to this.

  • JasonMBaia Jason (@JasonMBaia) reported

    @Rogers @RogersHelps If Rogers does not provide compensation for this very difficult outage, I will be switching to Telus.

  • RPenman010 Rob Penman (@RPenman010) reported

    @AboutRogers You are the worst!! Can’t even explain to us what happened. Intermittent? Get the F outta here. It was Canada wide all day. You need to answer for this. Oh and nothing to be found on all of your NEWS networks. Funny that. I will be switching as soon as I can call @TELUS