Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 04/26/2024 18:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sarah__BT Sarah (@Sarah__BT) reported

    @hayu_CA @TELUSsupport I found a possible data security issue you should be aware of. I flipped to hayu on my Telus box (I’m not a hayu customer) and was inside a randoms account with their email. Left it and came back and was signed into someone different’s account.

  • roaks06 Roe (@roaks06) reported

    Anyone else having issues with @TELUS today? Not able to access any internet/data on my phone. @TELUSsupport

  • cie1947 Celeste George (@cie1947) reported

    @TELUSsupport It's back after two hours of frustrating dropped calls and worker openly disputing my words. Two hours that I tried to solve with telus web help first. 😑

  • ejo_bajo E (@ejo_bajo) reported

    trying to link my @telus optik box to my @madebygoogle but it isnt working… can anyone help?

  • MattMisner Oilers1166 (@MattMisner) reported

    @TELUS it's outages like these that make me start to believe the bell commercials where they claim to have a "superior network" going to spend another full day at work with no internet...

  • htozak1 htozak (@htozak1) reported

    @hellokay0 @SSTTHD @RogersHelps The service just came up. Spent an hour to go to the office, and much frustration. I thought by having Natalie coming over from Telus would make customer service better. But with Edward putting in an accountant in his place Im sure his focus will be on the customer rather than $

  • colinhumber Colin Humber (@colinhumber) reported

    @TELUSsupport My new house has some old security panels from Voxcom and Protectron, both of which I believe were acquired by Telus. There is no current active subscription with the panels. Am I able to remove the old system from the walls without any issues?

  • theresemacdona6 Therese (@theresemacdona6) reported

    @TELUS Ever tried getting hold of this company when you have problems with your cell phone?? 😡

  • VeryScott Scott Troudt (@VeryScott) reported

    @lumin8 @TheGMan_2021 @TELUSsupport TELUS fibre is amazeballs, but their overseas customer service, and excessive hold times, is atrocious.

  • catfishman catfishman (@catfishman) reported

    @TELUS @TELUSsupport I am so damned frustrated: despite having your home Internet service for years, your system still can't find my address but finds my neighbours on either side and it's a townhouse complex. Please HELP/FIX