Telus Outage Report in The Island, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (49%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (5%)

6. 

   E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• M McKenzie (@BCKenzee) reported 3 minutes ago

  @bee2216 @TELUS @ShawInfo I was shocked when I discovered I was paying that much more for the same package. Discovering that definitely pushed me more towards Shaw. But I've heard some things about Shaws service so I thought I'd do a poll & see who wins in the services dept before deciding lol.

• Bee (Bee@mstdn.ca) (@bee2216) reported 4 minutes ago

  @BCKenzee @TELUS @ShawInfo Been with Telus 12 yrs, can't get Fibre Optic in my area, they are on the old system of copper. They charge me for Fibre Optic when I can't get the service,they have to actually install under ground. I can't get the speed they offer,Just not possible.I'm going with Shaw in Jan.

• M McKenzie (@BCKenzee) reported 5 minutes ago

  @bee2216 @TELUS @ShawInfo I've been comparing packages between telus & Shaw today. It appears the package I have with telus I can get for $45 a month cheaper with Shaw. I'm just not sure how their customer service or quality of their services are. I've had way too many issues with telus in the past year.

• The Watchman (@silenttiger1) reported 8 minutes ago

  @TELUS false advertising and small contributions will only fool the people so long ....down with the big companies WHO DONT finish what they start cause they are so greedy and corrupt !! cant even finish laying lines in a city to get EVERYONE the proper internet !!!

• 🌈💙💛 (@casualcactii) reported 14 minutes ago

  @billgood_news Telus making you pay out of pocket is not Universal healthcare. It’s pay for service. If they had a proper agreement with the Province, maybe then it’s not a tiered system. You should not be paying for services, that are basic & covered via the system.

• G (@glanz) reported 15 minutes ago

  @cmcalgary Shaw Fibre+ 500 with Total TV for $135. I gave up on telus years ago and would never go back

• McJayvid (@RealFakeDiesel) reported 17 minutes ago

  @jstrocel @Shawhelp Never saw anything like this when I had Telus either.

• Aafreenie (@Aafreenmuzaffar) reported 18 minutes ago

  @Bell_Support @TELUS could we connect for your internet packages? I’m sick of @Rogers and their never ending outages.

• icaxx (@ericax_x) reported 23 minutes ago

  Is there a @TELUS internet outage? We’ve been without internet since last night. Located in Richmond, BC @TELUSsupport

• LallyA (@LallyAd) reported 25 minutes ago

  @SkylarRadzion @TELUS Switch to Telus wait until the **** show starts tv going down internet barley working.