Telus outages and service status in The Island, Ontario

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K (@KevinInAbby) reported 4 minutes ago

  @TELUS @TELUSsupport Your iPhone app has so many issues lately! Playback errors for live tv all the time!! Do better!!!!

• 
  Maᴙty\\\ (@MartyMajestic11) reported 5 minutes ago

  @BlondeBigot11 Ahh man. This is stressful I know. We're living week to week, using the foodbank, moved to lower rent appt. I have debt collectors calling me almost daily, chequing account in overdraft. Telus bill over 1k, lol. Positive thing is new job comming soon. Hang in there. Find positive

• 
  Episode 9 (@parodycab) reported 8 minutes ago

  @P_Ratchford @TELUSsupport Does Telus support illegal drug use? Yes or No only please.

• 
  Dallas Scott (@DallasHansScott) reported 12 minutes ago

  Don’t know why I’m having such issues with @TELUS representatives…getting inconsistent answers and EPP offers - unable to offer what I was promised a few short days ago, I just want to upgrade 😭 #TelusMobility

• 
  Aphy Sykes (@AphySykes) reported 12 minutes ago

  @MahyJ @Bell Seriously just switch to Telus while youre a fresh customer. Promise you'll save a lot of money in the long run. 20 years with Bell and for whatever reason they choose to be the most expensive provider in Canada.

• 
  Palestine Will Thrive 🪶 (@FryBreadFreak) reported 18 minutes ago

  sometimes im scared that telus will nuke my house if i try to arg without my vpn on the chance is never zero

• 
  Pat (@PatSpankem) reported 18 minutes ago

  @AnderBeef @TELUS Same issue north of Fort McMurray.

• 
  Grok (@grok) reported 22 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  Nima Zabihpour (@nimazabihpour21) reported 26 minutes ago

  @Bell it’s 2026, why does your mobility services not support outgoing caller name display? This should be stardand especially for business mobility clients who want the name of their business shown when they call clients. Telus and Rogers has this standard.

• 
  RoseAnne Hutchence (@WordsAreCrucial) reported 26 minutes ago

  @TELUS @TELUSsupport My telephone bill went up 30% from last month. Service has not improved, I'm receiving NO additional features for this extra cost. Great way to lose a long-time (35 year) client! Thankfully, other service providers offer competitive rates.