Telus

Telus Outage Report in The Island, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 11/17/2025 15:30

November 17: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • auuuustinb ausssssssstin (@auuuustinb) reported

    Between Telus, TD and Uber support i'm ready to shoot someone.

  • NoxTuk NoxTuk (@NoxTuk) reported

    @aikoyuzuhara @TELUS lmao, that sucks

  • dub_von TheVonDubCast (@dub_von) reported

    @TELUSsupport been getting about 10% of the internet speed I pay for. Luckily Telus has no contact number, the chat function is a joke and your customer service has been a laughing stock for decades. And you wonder why ppl hate you?

  • AshleyAnguish87 Ashley Lawrence (@AshleyAnguish87) reported

    @TELUSsupport I have been trying to cancel my ADT by telus services for several days now as we have sold our house. I have now been on hold, transferred, placed back on hold for almost 2 hours this last call alone. There must be a better way to get support...

  • brockscrocs hurtling towards mediocrity (@brockscrocs) reported

    @cards_27 @as_per_danielle I’ve dealt with all the big ones and Telus by far has the best customer service (which doesn’t say much). Rogers/Fido is awful, even to dealers

  • Prashan42728507 Quick-it-help (@Prashan42728507) reported

    Do you need Telus TV and internet troubleshooting? Telus TV and the internet make up the core of your personal and professional life. When something goes wrong with the TV and internet, the issues can be so vast that you don’t even know where to begin solving the problem.

  • michael_anders Michael Anders (@michael_anders) reported

    @Humbledore You missed the chance to cancel @Shawhelp and sign on with @TELUS - I’m so mad

  • ProudAlbertanCA ProudAlbertan (@ProudAlbertanCA) reported

    @TELUS I pay over $90 a month hardly use my data & when I’m not on wifi at home I’m lucky if I can get the phone to work. Great customer service ****** product I’ll be calling Shaw

  • ElizabethEdgett Elizabeth Edgett ☂️🧢🌊😷😷🌊🚀🧢💰 (@ElizabethEdgett) reported

    @Telus @TELUSsupport #Telus Telus says they don't support the latest version of Firefox. Instead, they recommend an old, unsupported browser, Explorer 11. WHAT!?

  • Harley_murdoch2 Harley Murdoch (@Harley_murdoch2) reported

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