Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 03/16/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • robo_james James Fournie (@robo_james) reported

    @koodo I’m considering canceling my phone plan because of the number of calls about “home service” from @telus I’ve gotten: I’ve got two identical calls today

  • kimmbey2 kimmbey (@kimmbey2) reported

    @Rohit_Chauhan1 @TELUSsupport I know this was a while ago, however I have a neighbour dealing with driveway damage & Telus is not taking responsibility!!

  • CottonDockers C.T. Dockers 👖 (@CottonDockers) reported

    @Shawhelp Re-booted 4 times. Was on with Tech-support chat. Went through the whole process. Disconnected only to have a new guy want to start over. Still not working. Off for 10 days holidays. When we return, switching to Telus.

  • KenHemmerling Ken Hemmerling (@KenHemmerling) reported

    You know how some banks are said to be “too big to fail”? I think @Telus is too big to provide good customer service.

  • KentHurst19 Kent Hurst (@KentHurst19) reported

    @TELUS if Telus can’t provide customers outside of the city decent service we should not be expected to pay full service price, 3 phones on my account and none will work on the Trans Canada, at home only on Wifi, can see the cell tower from my house, but Telus won’t use it

  • PeterkinJason Jason Peterkin (@PeterkinJason) reported

    @TELUS I’m looking to get a new handset. Is there any deals for a 20 year loyal customer?

  • BradWardFight BradWardInfinite (@BradWardFight) reported

    This company called @TELUS is tearing up our entire neighborhood, for a service I wont even use. #YYC

  • RobSomerville1 Rob Somerville (@RobSomerville1) reported

    We had no cell phone service until recently. Apparently a telephone line was cut. Possibly by Halkirk where some road construction was going on. There were Telus workers on site.

  • dashate24 Literally Sarcastic (@dashate24) reported

    @edmontonjournal @TELUS Starlink is literally available now for cheap as ****, why not do that instead?

  • themaverickboy Pratt Pat (@themaverickboy) reported

    @TELUS @TELUSsupport If you call the number (647) 249-4641 (I think it is on Telus Network) they answer it as “Service Canada”. Obviously the number is being answered by scam artists. Hope you shut it down before some innocent person falls prey.