Telus

Telus Outage Report in The Island, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 01/09/2026 15:10

January 09: Problems at Telus

Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • greaterthandave Greater Than Dave (@greaterthandave) reported

    @CBCAlerts if police state shots fired or”hot pursuit”they can enter your home without a warrant or you being there.I want @TELUS @ADT to stop giving access to my home. How many times you going to allow it? or admit ur system is hacked?cuz my guards see the damage i see after it

  • thewindyshrimp windy_shrimp (@thewindyshrimp) reported

    @TELUS - chat bot gave me a number to call for tech support that's no longer in service? Need help with my internet

  • LindySmithMD Please protect others #StayHomeWhenSick #WearAMask (@LindySmithMD) reported

    Now, the physicians involved had likely trusted that Telus Babylon had done their due diligence. It's important that folks see where the problem here lies.

  • wenkats67 Wendy Hill (@wenkats67) reported

    @cbeauche @AlertReady @TELUS Your link doesn't work.m

  • Rki009 richard kinar (@Rki009) reported

    @TELUS Do you support Vails position on COVID Whistler is the destination choice of unvaccinated skiers this winter because Vail is not requiring COVID passports. No lift should move in Whistler until there is scientific proof it’s safe to ride in gondola cars with unvaccinated

  • albertarabbit albertarabbit 🌎 (@albertarabbit) reported

    @cruise_peter When I moved to central rural AB I was on Rogers. Boss on Telus. We used to travel across to Jasper and down to Vernon to visit family. My phone stopped working at Hinton and didn’t come back till Kamloops. Bosses worked all but around Mt.Robison. Telus coverage better.

  • readingtheclues Reading the Clues (@readingtheclues) reported

    @1KristieJ It was picked up Telus Presents, which is only available in BC and Alberta? What the heck. So strange. I had never even heard of it before.

  • SeriouslyMeg123 Meg (@SeriouslyMeg123) reported

    @TELUSsupport are there TELUS internet issues in NW Calgary?

  • ReknarAD ReknarDark (@ReknarAD) reported

    Really love that @Telus has now screwed us about 12 times now, over the course of a year and a half. Love how many incompetent fiber scheduling techs they employ. ******* baffoons. Is it so hard to just listen to the customer when they tell you exactly what they need scheduled?

  • Shackle86434905 Shackled (@Shackle86434905) reported

    @TELUSsupport @TELUS Why can't i get some useful help? I am not a customer and do not want to receive account messages from you with my e-mail so why tell me to go to your website where I need to enter my Account phone number?