Telus Outage Report in The Island, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 19: Problems at Telus

Telus is having issues since 06:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (9%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• RickCAJUN58 (@RCajun58) reported a minute ago

  @EdmFootballTeam @TELUS Who said a fourth down was a good idea?

• Marc Goodfellow (@marc_goodfellow) reported 2 minutes ago

  @TELUS @TELUSsupport please train your customer service representatives to resd the bills properly. I just had a conversation with a woman who couldn't get the dates right she told me due date was 28th when it's the 26th then tried to change her story after saying it 5 times.

• Jeff Kaplan (@JMKappa) reported 6 minutes ago

  So, new phone is completely functional except the new SIM card doesn't detect me as on a network, probably gotta go call Telus in the AM

• R13_lens (@R13Lens) reported 7 minutes ago

  Relied on an internet service provider that I thought could help me run my business and spent hours trying to get there technician today to fix there problem. Lost revenue thanks @TELUS @TELUSsupport

• Sandman (@fortunatefun101) reported 11 minutes ago

  Hey #telus, Why do I have interruptions to my internet every day? It works fine for 22 hours a day and 2 hours is brutal. I have talked to every girl in the Philippines that has tried to help me.

• Penny Thompson (@postition) reported 11 minutes ago

  @richardzussman Thank you for correcting my info. I read somewhere else of great outrage that Telus was contracted w/o a tendering process. (Likely from same source: “Why is BC so slow to have online registration?”)

• dayna #bcpoli #bced #ItDidntHaveToBeThisWay (@DaynaB18) reported 13 minutes ago

  @adriandix @TELUS you sure have a lot to say on here. but you NEVER acknowledge us

• 60sFemale vacationing in YYC for 11 months (@RedSqwirrell) reported 15 minutes ago

  @PrestonPixie @CMOH_Alberta I gave up trying to register with the pharmacies - ended up registering with AHS online, on the first day I was eligible. Had no issues and vax yesterday at Telus Centre. Their goal is to do 6,000 shots per day.

• Jake (@failb8) reported 15 minutes ago

  Everryyyytimmee I google trying to find out what outage there is (if it’s even been posted about at all because half the time it isn’t), Telus takes a jab through ad placements about how the “internet down again?” And quite honestly I have not heard the last time it was for them.

• Stand With Farmers-Shubhdeep Kaur Gill (@ForeverAnAroha) reported 18 minutes ago

  My wifi is messing with me rn, it keeps stopping, slowing down, and refusing to connect. I am literally going to throw hands with Telus, excuse me, I am STREAMING WTF