Telus Outage Report in The Island, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and tv.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in The Island, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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TV (9%)
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Wi-fi (8%)
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Total Blackout (5%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Chan
(@cititune) reported
@AmyBeeman @TELUS @TELUSsupport As doing business with TELUS, we still.have a LAN line for 25.00 MTH and that is with TELUs, and I will reserve my decision for TV service after Roger and Shaw merger and see if anything comes up with offering
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Brian LeRoux
(@brianleroux) reported
Canada badly needs competition for the @TELUS monopoly; totally unaccountable while scamming customers with bad service. We are on months of them trying to blame anyone but themselves for no access to paid streaming services on proprietary hardware they force us to use.
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Kat
(@KatlandKat) reported
@Catvanzyl @TELUSsupport @TELUS Telus is the worst IMO Glad I switched a year ago
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Michael Chan
(@cititune) reported
@AmyBeeman @TELUS @TELUSsupport If your monthly bill in total more than that amount, you are paying too much, my phone bill along with 105 and tv and internet combined is 155 but I don't shared my internet with my neighbor who might be in the same network, my incoming is dedicated to my home only
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Berniceness
(@Berniceness) reported
@Damionnuts @I_am_solutions_ @Martyupnorth_2 It’s government, and call your service provider for help. Ask where they are located. Telus, Shaw never Canadian support, but you have to ask or you think they are local & don’t speak or even more, understand. The general population is ignorant. I think convoying big business.
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Dadadoo stands with the citizens of 🇰🇿
(@JustSumDave) reported
@MaximeBernier @sarkonakj Telecommunication companies are pushing this garbage too. Check the social media accounts of Rogers, Telus, Bell, etc. All seem to be owned by the World Economic Slavers.
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Michael Chan
(@cititune) reported
@AmyBeeman @TELUS @TELUSsupport Ok here are the take on this, might help if u looking for new service provider for home data and tv service and phone to cut cost,
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Melissa Choi
(@melissa10203) reported
@TELUSsupport @TELUS Wifi down Burnaby Mountain area?
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Bell Support
(@Bell_Support) reported
@Rae8465 Good morning. If you are still having issues connecting with Telus customers at this time, we would ask that you reach out to tech support via customer care at *611. Thank you. — KB
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diane
(@diane50576694) reported
@AmyBeeman @TELUS @TELUSsupport We recently moved and decided to give up our landline ($40-ish per month). When I called Telus to cancel it, they said we could give it to you for $5 a month, so you would still have it if you needed it. WTF!