Telus

Telus Outage Report in The Island, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 12/25/2025 01:55

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanblondia Crypto_journey (@ryanblondia) reported

    Hey @TELUS I pay for your service and you can’t even have CBC channel work properly! Your service is so terrible. You are all criminals raising rates and lowering service. Is so pathetic that you are able to get away with this crap

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS @TELUSCareers Don’t do it! Awful company to work for.

  • cleetche Christopher McDonell (@cleetche) reported

    @ilovetech41 @TSNHelp Tech support wrote me and is giving me the usual trouble shooting but it doesn’t make things better. I’ve talked to Telus, and Apple, and have tried everything and I’m sure it’s the app. No issues w Netflix or Crave etc. just TSN.

  • vwmannn Victor Camilino 🇧🇷🇨🇦 (@vwmannn) reported

    @TELUS @TELUSsupport You guys sent Telus equipment to my house by mistake. I have not requested it and I'm not a client. I called customer support and it said I'd be 1h on the wait. I hang up. Can you send someone to pick it up, please? DM please.

  • BHartstok71 Brad Hartstok (@BHartstok71) reported

    @TELUSsupport @AmazonHelp can some smart minds get together and figure out why everyone with the Telus Home Assistant equipment keeps getting booted off the Alexa app ??? We constantly have to re-apply the skill and it works for minutes only. HELP US !!

  • MaitoMike Michael. ♘ (@MaitoMike) reported

    My @TELUS team is committed to giving back! We have been making the #FutureFriendly by giving more than $900 million and 1.8 million days of service, equating to $1.4 billion in value across 28 countries since 2000.

  • Lancebiggerstaf Lance Bigger Staff (@Lancebiggerstaf) reported

    @TELUS Telus is great looking after those who can't afford stuff good on them. But looking after those who pay bills and get ****** service. @TELUS

  • garrettbenet Garrett Lewinsky (@garrettbenet) reported

    @TELUSsupport Im talking about telus wifi on my phone. It always connects and never works

  • AvoidAmazon Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS @jessi_moorhouse @tamarataggart Maybe we can get money advice on how not to get scammed by telecoms. SP Two is one to look out for on your bill. Telus likes to force garbage like that to be “available” whether we want it or not. Thanks Telus. You are so… swell. 😒

  • carmienearing Carmelina Nearing (@carmienearing) reported

    I just had a customer service rep from @TELUS preaching to me from the bible, told me he would be “babysitting” me today and coughing into the phone. What the hell is going on @TELUSsupport I’m just trying to get me service connected to a new address 🥲