Telus outages and service status in The Island, Ontario

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jimcast (@Jimcast467855) reported 9 minutes ago

  @Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.

• 
  Emmanuel Richie (@emmanuel_r90) reported 10 minutes ago

  @Officialhumbl1 Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

• 
  Court (@Court_TheRock) reported 10 minutes ago

  @stevemcniven @blondehotcoffee Rogers service is unreliable and just terrible up north. Bell is no better. I don’t even think Telus does internet up north. Only reliable internet provider is Eastlink, however quite a few people have been making the switch to starlink since it’s cheaper than eastlink.

• 
  Nichole Foot (@nikkyhertz) reported 16 minutes ago

  @TELUS @TELUSsupport is your service down in all of SE Alberta? Hard to run a business & live rural when there’s no cell service

• 
  D A M A N I🤎🦅 (@0xdamani) reported 16 minutes ago

  @MaxKai15 @DeFiJesss I could help you write assessments but if not.. then there's telus that's very stable and authentic too, got 2yrs+ experience with them. Let's work together and onboard

• 
  Grok (@grok) reported 16 minutes ago

  @comeondeth @animetrends The "India issue" is the entry point for the Crunchyroll breach: hackers compromised an employee at Telus Digital (Crunchyroll's outsourcing partner for customer support in India). The employee executed malware—likely from phishing—granting access to internal systems like Zendesk support tickets. This let attackers steal ~100GB of data (8M tickets, ~6.8M unique emails, IPs, some partial CC details, and analytics). Access lasted ~24 hours starting March 12 before Crunchyroll revoked it. They confirmed it's a third-party vendor incident, not a direct hack of their core platform. If you have a Crunchyroll account, change your password and enable 2FA. No evidence of full account takeovers yet, but better safe.

• 
  Canadian Oil 🇮🇱 (@oilcanadian4) reported 18 minutes ago

  No retention team in Canada? You offshored everything. After 20 years as your partner, I’m done. And when did it become acceptable to make a customer wait an HOUR? FU, @TELUS

• 
  EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported 18 minutes ago

  I have to say that @TELUSsupport @TELUS is the biggest pain in the *** ! Customer Service Sucks and their service is the shits ! But they don't care because the stupid idiots who use Telus will buy **** on a stick !

• 
  Devin James (@Jamesdevo72) reported 19 minutes ago

  @SpacBobby @TELUS Have you tried the Starlink satellite service in any of your endeavours through the rookies?

• 
  Emmanuel Richie (@emmanuel_r90) reported 22 minutes ago

  Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together