Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 09/16/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewSilk6 ****** Andrew (@AndrewSilk6) reported

    Hey @SpaceX & Mr. Musk, can you please help make @TELUS obsolete? I don't care what your outbound sales-agents have to offer when they call @elonmusk , I'm just going to give them my bank details, and you can charge me whatever you want. Dealzies?

  • Bruce_Winter Bruce Winter (@Bruce_Winter) reported

    @JenLeeCBC The GOA knew this was coming. They know via health care #s who is eligible. All they need to do was take control. Send out notices alphabetically for reservations. Ask for confirmation either by phone, text, or email. Minister and Mr. Entwistle at Telus are manifestly stupid.

  • ChuckMcBride21 Charles 'Chuck' McBride (@ChuckMcBride21) reported

    @alihugginss @TELUS Sooo is @telus going to be friendly and give ally heir customers credits for this blackout.....

  • carolannbagan carol-ann: #istandwithtrudeau ,#nonracist,#BLM (@carolannbagan) reported

    @alihugginss @TELUS every so often my wi fi goes down the pan which pisses me off

  • BritterrC Brittany (@BritterrC) reported

    People do realize that Telus rents their towers in Ontario from Bell so both companies lost service today in some parts of the province, right?

  • UrGirlSaigon Cookie Monster's Ex (@UrGirlSaigon) reported

    @TELUSsupport I hope so soon because I’m a disabled person that had my service out since around 3PM in midst of a medical emergency. The least Telus can do is provide an update to your customers in a timely manner so we can find alternate means in the interim. This was handled poorly tbh

  • curiousnewbee Mike J (@curiousnewbee) reported

    @Isabell73093076 I read in another group that people with Telus cell plans were down. I believe the issue has since been fixed.

  • salman_merc Salman Merchant (@salman_merc) reported

    If you are having issues with Telus Network - switch off the data - reset the mobile and then switch on again.

  • dovecreekgal K. Eigler (@dovecreekgal) reported

    @SpaceXStarlink OH, I AM SOOOO EXCITED! Just ordered Starlink to fix for our home internet woes. Can’t wait for it to arrive and then tell Telus that their Hub is a dinosaur and it belongs in the tar pits.

  • Habskii 🍾нashiяa Kwaku🥂 (@Habskii) reported

    Maybe it's not the area. Telus hasn't been rating me the last 3 hrs. Have me feeling like i didn't pay my bill or something wtf