Telus Outage Report in The Island, Ontario

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

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Full Outage Map

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

1. 

   Internet (50%)

2. 

   Phone (26%)

3. 

   Wi-fi (10%)

4. 

   TV (7%)

5. 

   Total Blackout (4%)

6. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• Noémie 🤡 (@francoshrug) reported 6 minutes ago

  @TELUS you gotta stop offering piktv as a legit option if its going to be this bad to use. its the worst app ive ever seen and it seems to only getting worse. we must restart it 10 times a day at least. we cant scroll. we cant change channels. everytime we need a restart.

• Kevin (@SLThank4thefish) reported 6 minutes ago

  So, Telus (Koodo) sent me a text mid hurricane about an "important message..." with a link for more information. Have not had service for over 48 hrs, and was only recently able to load that link (via a friend's wifi) telling me they're going to waive additional data fees. 🙃

• Wes Gretzky (@Wes198788) reported 7 minutes ago

  @OilersFanaticYT @Shae_Nuge93 Not available on Telus cause they're a bunch of *****.....**** Telus and **** Telus and **** Daryl Katz.

• Ian Hawkins (@sndrne) reported 15 minutes ago

  An hour so far on the phone with @TELUS, cancelling an account. Three separate agents and lots of time on hold as they try to find answers. With technology and support so awful, why do we trust Telus with our health systems?

• Jason "Banana for Scale" Simpson (@aboySimpson) reported 16 minutes ago

  Hi Blair - I’ve been a tax-paying resident of Walnut Grove for the last 14 years; I’m very interested in your thoughts on the appalling lack of high speed internet service available to us in the Township, specifically through Telus. Any plans on reviewing that? @BlairWhitmarsh

• ScarfyTV (@ScarfyTV) reported 20 minutes ago

  @macdoin @Brett_CBC So go back to Telus, no one wants to read your problems.

• Guillaume #defund Duteaud 🥑🔰 (@g_duteaud) reported 20 minutes ago

  The state of telecom contracts in this country is truly scandalous. I was just informed I would have to pay nearly 800$ to terminate my contract with @TELUS and RETURN THE PHONE!

• Karly (@karliaa_b) reported 28 minutes ago

  @mattdagley @TELUS @TELUSsupport On my “unlimited data” plan with Telus, it caps ar a certain point and then my internet becomes circa 1999 speed. It’s terrible. Considering what Bell has done for customers on the east coast this weekend. I am considering switching to them from my 15 years with Telus.

• Terry Mulcahy (@Hear2See) reported 28 minutes ago

  @mattdagley @TELUS @TELUSsupport Early Saturday morning I had no signal from Telus, not a diminutive bar, nothing 😳

• Tanya S (@LoveandLight69) reported 29 minutes ago

  @elonmusk What about all the broken down brand new Telus’s ??