Telus

Telus Outage Report in The Island, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 05/12/2025 17:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wtoneill Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • LethWind Rick (@LethWind) reported

    @redgypsee @TELUSsupport So who's modem do you have? Give Telus a call again for tech support

  • islaYEG I am AMA MD (@islaYEG) reported

    @Lorian_H Even worse, as a family doctor this is huge conflict of interest, as we rely on telus' monopoly of EMR products to remain competitive against babylon. Instead they leave us with their broke-*** 1990s EMR technology and save the good stuff for their Babylon service.

  • rockinangelx SilentSmoke✌🏻 (@rockinangelx) reported

    @ChrisTheCub @CTVNationalNews Bell is Telus 🤡 Telus launched 5G network with Huawei by end-2020.. I suggest more research on your part.

  • tysmo Tyson Moore (@tysmo) reported

    @jfmezei But neither Bell nor Telus ever deployed EDGE: they went straight for UMTS. They've refarmed a lot of spectrum over to LTE and 5GNR now, but I don't think there's any desire/need to shut down UMTS.

  • GregCameron16 Greg Cameron (@GregCameron16) reported

    @BarrySchwartzBW I just setup Rural Internet from SpaceX in Lakefield On - Rogers, Bell, Telus etc are in a lot of trouble - 50x faster speed for 30% more cost (actually Bell was so bad it barely worked) #newplayerintown #bellinternetisterrible

  • Rajvir81238437 Rajvir (@Rajvir81238437) reported

    @TELUS @TELUSsupport NEVER GET TELUS THEY ARE BAD THEY SCAM money from YOU, they will give you good wifi for a few days and then it’ just becomes low quality and doesn’t work. I suggest all of you stay away from this stupid business don’t fall for this scheme, stay with @shaw.

  • Reidhex Reid hex (@Reidhex) reported

    @TELUS @telusmobility @TELUSsupport even your response time to tweets is slow. Matches up with your customer service

  • Rajvir81238437 Rajvir (@Rajvir81238437) reported

    Don’t settle for Telus literally run from Telus they are the worst @TELUS @TELUSsupport

  • madsenbv bronwinkle (@madsenbv) reported

    Telus tech is here to fix our speed and he’s showing me the download speed and I’m like cool what’s the upload? Still 0.5/10 lmao and he’s like “you.... upload?” And I’m like “we play video games?” Lol