Telus

Telus Outage Report in The Island, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 12/10/2025 23:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Carter_Loose Carter Loose (@Carter_Loose) reported

    I’m absolutely furious with @Telus and @TELUSsupport I have a customer that had their phone system go down on the weekend. They were able to get the number forwarded to a cell phone until I was able to get the new phone system and install it. Continued in thread.

  • discoprincess Meh-lissa 🇨🇦 (@discoprincess) reported

    Omfg Telus just texted me under the guise of watching the stanley Cup to get cable. **** no

  • jaimeturner Jaimé Turner 🇨🇦✊🏿🌈🌎 (@jaimeturner) reported from Calgary, Alberta

    @TELUS I live in Rocky Ridge NW Calgary and our internet has been out for 10 mins. Is there an outage?

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @NoDronesCanada Hi there! Did you manage to get help in the meantime? Are you looking to sign up for Telus internet?

  • PatrickMasse Patrick Masse (@PatrickMasse) reported

    @TELUS Just had the worst experience of my life dealing with getting a new phone at Telus mobility. Is there somebody that I can speak to about this matter?

  • kesslive Kesslive (@kesslive) reported

    @didiibear @Shawhelp I have Telus gig, never had any problems. Been using Telus for 6 years

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Deyeannah Hey Diana, some of our TELUS security customers have been impacted by a network maintenance issue which we are working to resolve ASAP. We don't have any ETA at this time; however, rest assured we are definitely prioritizing this. Thank you for your patience!

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported

    .@TELUS advising landline/cell service being impacted in #Lytton due to the wildfire. Life-threatening emerg? Dial 911 in case there is phone service. No service? Ask friend for help & head to nearest ER/doc or police/fire dept if able. Info @TELUSsupport. FYI @TNRD

  • kaoi_h K. (@kaoi_h) reported

    @EvoCarShare All good, as soon as I saw it was with Telus, I understood that even Evo gets s*** service from them. Hope it gets fixed soon.

  • Palmateer29 Jonny Palmateer (He•Him•His)🤘🇨🇦 (@Palmateer29) reported

    Just ported 2 lines from @TELUS and 1 line from @Bell over to @Rogers. The decision to leave both was based mostly on crappy customer service. We were with Telus for at least 15 years. #TreatYourCustomersRight