Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 02/05/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • triden Christan Beharrell (@triden) reported

    Several of the Telus 100Gb fiber cable links to Vancouver have come back online. This will relieve the network congestion that people have been having (phones, network communications). The patch is temporary until a permanent fix can be implement in coming weeks. @Kamscan

  • steffaania steff boychuk (@steffaania) reported

    @cbcnewsbc Heard a rumor that the telus flew some big wig and another person stranded in Hope back to Van in their corporate heli. It would be nice if these companies would pitch in and help other people stranded other than than ppl who make 6 figures and more a year...

  • catester Cate Eales ☕ (@catester) reported

    Well the power came back up in an hour or so. Thanks @FortisBC for the hard work. But still no internet or tv from #shawcable who seem to be having an outage. Hard to know for sure. Everyone else on my street has #telus I wonder why.

  • MusicMan1730 Roger Loves Music (@MusicMan1730) reported

    Telus @TELUS your service is slipping! I'll go back to Bell @Bell if things don't change real fast!

  • cruise_peter PeterCruise (@cruise_peter) reported

    @MondeeRedman Techs explained it to me back then. I expect some Rogers customers ran into similar problems. I've always stuck with Telus out of loyalty to good ole BCTel.

  • Troyliss Oh No, Troy’s Tweeting (@Troyliss) reported

    @ashleylynch My plan was with Telus at the time, so great customer retention, I guess…

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported

    ...and once again, I find out that @Telus' plans are crap. Really, EVERY account has to be on a data plan in order to use a shared data plan? Wasn't so long ago I had data, my wife was on voice and shared my data... but no longer can a voice pkg share data with a data line. #fail

  • wenkats67 Wendy Hill (@wenkats67) reported

    @cbeauche @AlertReady @TELUS Your link doesn't work.m

  • teledestron ★Meredoth of Grimm Delusions - Guardian of Mask®★ (@teledestron) reported

    I had the R.C.M.P follow me today and the Telus Internet connection loses it's signal so much that I had to upgrade my mobile to 50 gigs of data just to tweet on time without interference from the authorities.

  • _zamora_ Diego Zamora (@_zamora_) reported

    @mane_sarti Telus issues :)