Telus Outage Report in The Island, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in The Island, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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dustin godfrey
(@dustinrgodfrey) reported
@TomDavidoff @TELUS it's kind of hilarious/infuriating how bad communications companies are at communicating
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Paul Andrews
(@PaulEAndrews) reported
@theBurlyChef @Shawhelp It is hot garbage. Even @TELUS migrated their users over to Google Mail and mothballed their internal servers. Shaw’s probably not doing anything more than keeping the lights on until Rogers merger is approved or not.
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Tam Jam💲
(@Tamjam3z) reported
from
Esquimalt, British Columbia
Why ******** does telus keep calling me at 745pm every night and hanging up? Get real.
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Jean-François Mezei
(@jfmezei) reported
Telus says Rogers could get national rights for foreign streamers and available only to their customers. The DMEO stipulates that unless a streaming service is available to any/all canadians without subscription to a specific BDU/ISP, they don’t get exemption. #CRTC
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Beck 🌷🍒🎀
(@beck_y2613) reported
@TELUSsupport @telus I have had no internet in downtown Edmonton for almost five days now. This is ridiculous. I keep getting told there’s an outage/it’ll be fixed soon. But it doesn’t seem like you’re doing a damn thing about it. It’s been FIVE DAYS. This is unacceptable.
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Marns
(@marnie1616) reported
Telus sending me a survey asking for my feedback on their service. Ha ha ha ha. Sure I’ll give feedback. 5 paragraph rant later ending with “HUGE FAIL” Not that I expect jack shet to result from it. Worst experience.
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Alexandra Posadzki
(@alexposadzki) reported
Zainul Mawji says it comes down to ensuring that the environment allows everyone to compete. Telus is confused about why the merger is required, she says.
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Tom Davidoff
(@TomDavidoff) reported
@dustinrgodfrey @TELUS The hold music sucks, too.
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Dave Lewis
(@dlewis_ottawa) reported
@StuntmanStu Rogers excuse if you're talking about Riverside South and Barrhaven towards Prince of Wales is that its interference from the Airport (i personally call BS on that), Bell/Telus seem better. Although I know people with all 3 main carriers that have had issues.
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Mr. Billy
(@SERIKIBilly) reported
Hello, @TELUSsupport @telus I lost my iPhone 11 Pro Max at a gas station after refuelling, it dropped off my car. Please, how could you help me with getting back my phone, or at least, temporarily secure my vital personal information from theft?