Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 11/11/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanZakrison Alan Zakrison (@AlanZakrison) reported

    @DianeMD_Calgary Telus has six of these in storage, including The Stenog. The original plan was to place them in Telus Sky or the *** Werry building, but that hasn’t yet happened. It would be interesting to know how she came by them since the larger ones were never auctioned off like the others.

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @frozen @matpVI I'm convinced they are. After all- if their deliberate, unmitigated incompetence causes the healthcare system to collapse it's much easier to convince people that selling it to Telus is the solution. Then they can all get jobs at Telus...

  • lyshawins A 🥞 (@lyshawins) reported

    I am so throughly disgusted with the lack of customer service provided by Telus. The WORST service provider I have ever had the displeasure of working with. 8 months, 3 major issues and even in the process of cancelling the issues keep on coming. Lies and incompetence all around

  • tossedintowel I Burned My Nachos (@tossedintowel) reported

    My wife was today years old when she found out the @NHL has jumped on board the woke train. she’s waiting for Telus to open so she can cancel all our sports packages. I thought I’d be upset, but I welcome it. Tired of rainbow flags being shoved down my throat. Clown league! ***’s

  • ContrarianZone Trading Realities 🇨🇦 (@ContrarianZone) reported

    @REWoman They have no reason to care or pretend to given monopolistic structures between Bell, Roger's & Telus. They continue to buy small operators & rebrand as surrogate competition. No real competition breeds degrading customer service to the company store. 🤬

  • AMM18092000 AMM (@AMM18092000) reported

    @koodo @TELUS I was having internet problems which is with @TELUS and did not receive calls from them due to poor network service with Koodo. Telus service is bad. We are unhappy and can't continue paying for such bad service.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Shawhelp @wolcoski Shaw is 3 hrs hold time. Rogers is 3 hrs hold time. Telus is 3 hrs hold time. Ebox (Bell) is 3 hrs hold time. (some people report 4) Took one person 2 days to call Ebox to report their Rogers outage. Wonder what Teksavvy's hold time is? #CRTC

  • AtemAknamkanon 天使雪 (@AtemAknamkanon) reported

    @Ryan_r_Williams In Canada, cell bill skyrocketed through the roof instead of going down! Oligopolies are controlling and they're even controlling the CRTC! There's no competition at all! Only the big 3; Telus, Rogers and Bell! Canada seriously need a lot more competition to bring the price down

  • butlerdunn Linda “parody by choice” Butler Dunn (@butlerdunn) reported

    @CheriDiNovo @JanisIrwin Much like Telus health, I will choose not to use the service. If no one uses it, it will fail. Having doctors outside the province is a end round the health act.

  • Jatinde75402343 Jatinder Kumar (@Jatinde75402343) reported

    Loyal Samsung customer for 10 years. Bought S22 due to cold weather and air travel. Huge problem on the S22 phone every time. Discussed with Telus and Samsung, wasted multiple hours, no solution given by anyone. Horrible experience Be careful @SamsungCanada @TELUS @TELUSsupport