Telus

Telus Outage Report in The Island, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 11/04/2025 15:40

November 04: Problems at Telus

Telus is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • _Ophelia_Payne Peggy {HGG} 🎮🇨🇦 (@_Ophelia_Payne) reported

    @TELUS are there issues watching wonder woman 84 on optik today? Flicking black, freezing for a few seconds at a time. Had to restart 2 times so far. Expected more for my $30 rental @TELUSsupport

  • kali_thKitty Kali Kitty ♡ Tesla's Pigeon (@kali_thKitty) reported

    Eww I just saw a commerical by Telus to support mask wearing They clearly haven't read the science

  • FoeToxic ToxicFoe (@FoeToxic) reported

    @Rogers Rogers is trash !!! Nothing but data scanners... ban Rogers ... you will see after 20 days your already at your data limit. With Telus never used 3gigs in a month ... done with this scam company .. they don’t even let you watch hockey without paying for it... billions not enough!

  • sly1421 sly (@sly1421) reported

    @dapperak PN never promised to be Telus Dan Berintegriti....so please stop asking them for that.

  • tashie13 tashie macapagal (@tashie13) reported

    @TELUS @TELUSsupport Watching WW84 and the movie keeps freezing. Not having internet problems as my other devices are working fine. Disappointed.. annoying watching with all the freezing especially if I'm paying $30.

  • digitalself_ meat computer ‧̥̥͙ (@digitalself_) reported

    Fck Telus bro worst company ever

  • gatekeepr Nobody in particular (@gatekeepr) reported

    @TELUS @TELUSsupport Ope, there it goes again, game that needs only a measly 15kb/sec of bandwidth is averaging ~500 msec with literally nothing else happening on my home network, and straight up disconnecting if I open my email in the background. Oversell your capacity much?

  • miss_laflamme 🌹Scarlett LaFlamme (@miss_laflamme) reported

    @TELUS super cute ads! The animals really set them apart. Please check out and consider partnering with @LionsShareFund to help protect habitats by giving a tiny percentage each time you use an animal in an ad!

  • miroslavskipina Miro🇷🇸 (@miroslavskipina) reported

    STILL same issue with tv stream. Tech left sms message that he is working on this at 7am(?). Internet stream getting unstable ( zoom, viber...☹). Telus gave up on this issue...

  • cheszens connor²³ loves cal + vie + sof + bec (@cheszens) reported

    IM USING MY@DATA FOR MY LAPTOP NOW UGH HOW DOES THIS WORK BUT NOT MY WIFI LIKE ITS BY THE SAME CARRIER TELUS FIX UR **** IM FIGHTING YOU