Telus Outage Report in The Island, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in The Island, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Robinson
(@tolmarketing11) reported
@TELUSsupport WTF Telus!! You have another account with some stranger using my drivers lose ve number!?!? How did that happen? And now I have to prove it’s my license number and not theirs??? What kind of security is that? #crapcompany #worstcustomerservice
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maybe: prince zuko’s estranged cousin
(@noty0urmulan) reported
called Telus today to cancel my internet since they’re tryna charge me $115 a month now FOR ONE PERSON, mind you then the person asked me why I’m cancelling and I said I’m just gonna use my phone data instead (lie) AND HE LAUGHED AT ME anyway **** @TELUS
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Regulus Coeur
(@CoeurRegulus) reported
@EpochTimesChina @Xiaomi Does Canada's TELUS use Xiaomi in its network? It had Huawei, unknown to its customers.
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Salem_sinner
(@inkedgoddess32) reported
how much do I hate Telus Internet well let me tell you it is the bane of my ******* existence!!! Not only were they supposed to switch me over to optic fibre so that my ******* Internet actually works. But the technician never showed up….
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compulsive observer🤡
(@ChloeLum) reported
Sketchiest customer service ever. So I ordered a new phone 9 days ago, paid for it, got the bill but still no sing of the phone! I call @TELUS customer service, wait over an hour on hold, am told my order got canceled due to a glitch &I will be refunded but I have to reorder.
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Forest’s Edge.🌳
(@forestedge_lot3) reported
@CBCAlerts No problem, I’ll take Telus off my list of potential service providers.
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Mairi Turner
(@TurnerMairi) reported
@TELUSsupport why is TELUS customer treatment so spectacularly bad? Why must I cancel a service (Pik tv) I never asked for 3 times and lose money, only to be consistently cut off calls and faced with website ‘errors’? Can you ‘support’ me at all?
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Cody Falk
(@FarmerFalk) reported
@TELUS it’s a crime you charge for phone service since there rarely is service. It’s 2022 cell phones have been around for a long time. There is no reason for all the dead areas and call fails that happen. #DoBetter
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Ian Hector
(@Hector5Ian) reported
I am not a happy long term customer with Telus. The additional fee for credit card users is totally wrong. Looking for cell phones and plan soon , looking elsewhere.🤬🤬🤬
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Roger Bakes
(@roger_bakes) reported
I am a #Telus client who pays a monthly charge for long distance calls from Alberta to England. But when the service was not working the long distance operator was of no use. When my family member died without my reaching her, they offered no apology and showed no concern.