Telus

Telus Outage Report in The Island, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 12/07/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (17%)

    Phone (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • invigilator4 SK Jo (@invigilator4) reported

    @Courtne48002446 "The network mobility data was provided by TELUS through the company’s Insights Analytics platform, which is de-identified and aggregated, meaning the no personal information is included in the data."

  • Jamiedaughter Juke Lame-ieson (@Jamiedaughter) reported

    @CraveCanada What's going on with your Star Trek Discovery feed? This is the second week in a row I go to watch the latest episode on my @TELUS box and it looks choppy and terrible? I get things happen but not two weeks in a row.

  • chan_bing Merry Chandler 🎄✨ (@chan_bing) reported

    i also messaged Telus to apologize for thinking the technician might have taken it when he was here a month ago. i feel terrible. I CANT COMPREHEND HOW THE WATCH ENDED UP IN MY DRAWER AND HOW I DIDNT FIND IT BEFORE

  • 834the The 834 (@834the) reported

    @TELUSsupport neither login nor view my invoice for a disconnected service .. awful telus portal,

  • richardzussman Richard Zussman (@richardzussman) reported

    BC decides to extend gap to 16 weeks between 1st and 2nd doses, allowing more people to get vaxxed and getting criticized in the process vs. Telus phone line melt down when the registration system in Vancouver Coastal Health failed the day it launched. #bcpoli

  • iceblueaccent iceblueaccent (@iceblueaccent) reported

    @Kamscan @cityofkamloops I didn't realize I had to CANCEL when I didn't want to renew it. I mean - I paid for a year, I got a year, I didn't want more. But they charged me the penalty for not renewing. Can you imagine Telus, Shaw - or any private company doing that? I honestly thought it was illegal.

  • YYCRed Erik McKee 💉💉 (@YYCRed) reported

    @the_pnut I used to have Telus 75mbps on their PureFibre service. We just moved to 1Gbps with unlimited data for $1 less. Either Shaw or Telus fibre connections are fantastic, so see which one is the better deal (if Telus even has fibre to your house).

  • Xtnct_CWP Xtnct (@Xtnct_CWP) reported

    @AlleyDalley @TELUS @TELUSsupport Ughhhh…. So frustrating. I’ve been dealing with same problem with Eastlink 👎🏻

  • CSwan2013 Chris Swanson (@CSwan2013) reported

    @Shawhelp So who cut a cable. No service Alberta wide. Even your app is down. When I thought Shaw was better then Telus...

  • Demondaddy88 Christopher Wisdom (@Demondaddy88) reported

    @Alberta411 If I could have got Shaw fiber I never would have got Telus.