Telus

Telus Outage Report in The Island, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in The Island, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in The Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in The Island, Ontario 03/04/2026 10:40

March 04: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • complianthawk justin (@complianthawk) reported

    @TELUS Don't trust this company coming from a first nation person they will **** you over like they are doing to me right now!

  • KBottom2 Kevin Sidebottom (@KBottom2) reported

    @TELUS I spend over $500/month on Telus services and can’t get reliable internet coverage. Many in our neighbourhood have the same complaint. Maybe it’s time to go to Bell.

  • tbcart Tim Carter (@tbcart) reported

    @telussupport your repair service is worse than usual. And usual is terrible. Hours on hold by phone, no callbacks, misrouted calls. After three days, finally booked an appointment. The repair guy was a no show. No call. Nothing. I'd be embarrassed to work for @telus.

  • _tcmore Thomas More (@_tcmore) reported from Pickering Village, Ontario

    @StayGoulden Bell and Telus basically use the same towers and are relatively good in urban areas with better customer service. Rogers customer service is *** but works better in remote locations like up North. At least that’s what I have found.

  • RyanMorasiewicz |2yan (@RyanMorasiewicz) reported

    I’ve been charged full price ($500+) for @Novusnow TV box that is years outdated and doesn’t work anymore with their new tech, because I haven’t returned it (wasn’t contacted). He’ll of a way to treat a 10+ year loyal customer. What’s better these days @TELUS or @ShawInfo ?

  • myonlyattempt MyOnlyAttempt (@myonlyattempt) reported

    @TELUS If I want to buy junk that will last 1 yr buy #Samsung. If i want something to last 5yrs buy #apple. Same goes for support. Samsung = sadSong.

  • CoyoteThugly coyote thugly (@CoyoteThugly) reported

    Man my @TELUS smart hub is so slow and patchy.. anyone have a Bell one?? Already switched my phone over to Bell after 15 years with Telus. Smart Hubs next 🙄😑

  • mediarz mediar (@mediarz) reported

    Getting towards the end of my data limit on my cell phone. Still no home internet, @TELUS sucks, good night!

  • 2fast2funerals Dumb But Hot (@2fast2funerals) reported

    @StayGoulden Rogers is awful. Impossible customer service, and the service is mediocre for the prices you pay. I worked for bell... they’ll **** you. Go with Telus

  • Raye_E Raye (@Raye_E) reported

    Well a first: Telus called me, automated, to see if my service call was ok? Is there any more ways they can remove humans from Their workforce??