Telus

Telus Outage Report in Thorsby, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorsby, Alberta 03/13/2026 11:25

March 13: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorsby, Alberta

Latest outage, problems and issue reports in Thorsby and nearby locations:

  • mtylerb Tyler Beckett (@mtylerb) reported from Warburg, Alberta

    @SpaceXStarlink @elonmusk Please save me from terrible @TELUS internet and worse customer service. Please?

  • KitasGrandpa Terry Balaban (@KitasGrandpa) reported from Calmar, Alberta

    @TELUSsupport terry Balaban, I need to replace my be remote, some of the buttons are not working. How do I get ahold of some at Telus that can help me get a new remote

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeyB0101 Michael (@MikeyB0101) reported

    Called Telus and confirmed there's a TV and a internet outage in the Tamarack area #yeg

  • SmolkaWilly ***** smolka (@SmolkaWilly) reported

    @mynamesnotgordy Which service provider should I use for Wi-Fi & internet? TELUS or Shaw?

  • breanna73072651 breanna singh (@breanna73072651) reported

    @TELUS kindly fix my bill. I signed up for unlimited internet

  • brushfire53 Gary Carr (@brushfire53) reported

    @TELUS No 5g....this is military surveillance...don't be stupid like Europeans...

  • TELUS_Spark TELUS Spark Science Centre (@TELUS_Spark) reported

    💙 💛 TELUS Spark will be lit blue and yellow this evening in support of the people of #Ukraine 💙 💛 #StandWithUkraine 🇺🇦

  • ThisisMyLife960 LivenTheBertaLife (@ThisisMyLife960) reported

    @JohnHaleCrimLaw When I called to cancel with TELUS, they put me through to ‘Customer Retention’ (I asked to speak to them on my first call, but they wouldn’t transfer me). All of a sudden, we had a great deal! So I canceled SHAW. 2/

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    Also if I end up moving into a glorified Portable known as a Trailer then I can buy into Starlink down the road once I get settled in because **** paying what will be Rogers & Telus by that point for ISP service.

  • TB12army Tom Brady's burner (@TB12army) reported

    @MitchCumstein56 Stupid EPCOR! Stupid Telus lol

  • SergalProjects Siddeley Genetta (@SergalProjects) reported

    Hey @TekSavvyCSR - you lot seem to be having issues on Telus here in Surrey. Zero connectivity. Any info?

  • madmaxedm Marcel Fortin (@madmaxedm) reported

    @TELUSsupport @MikeyB0101 We have internet connectivity now. Thanks, please review trend data this week from southeast edmonton call ins to see if it warrants a service call for our neighborhood / local telus hub for issues. thanks