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Telus

Telus Outage Report in Thorsby, Alberta

Why is my Telus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorsby, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Telus

Telus is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorsby, Alberta

Latest outage, problems and issue reports in Thorsby and nearby locations:

  • KitasGrandpa
    Terry Balaban (@KitasGrandpa) reported from Calmar, Alberta

    @TELUSsupport terry Balaban, I need to replace my be remote, some of the buttons are not working. How do I get ahold of some at Telus that can help me get a new remote

  • mtylerb
    Tyler Beckett (@mtylerb) reported from Warburg, Alberta

    @SpaceXStarlink @elonmusk Please save me from terrible @TELUS internet and worse customer service. Please?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • alexthecarter
    Alex Carter (@alexthecarter) reported

    Hey @adriandix shutting down Telus health is cool and all…but have you ever tried to find a walk in clinic on a Saturday? Seems impossible, nowhere has their walk in open, even for online. Off to clog up the ER I guess? #bcpoli #healthcare

  • brittanydaalton
    britt🌛 (@brittanydaalton) reported

    @TELUSsupport @TELUS your service is trash 🫶🏼

  • moodyangela
    Synthetic Animals (@moodyangela) reported

    I signed up with koodo recently and now telus is spamming me to try to sell me ****

  • RueNahcMohr
    Rue Mohr🇨🇦 (@RueNahcMohr) reported

    A business in Gibsons is on day 11 with @TELUSsupport , trying to get their static ip addresses back after @TELUSBusiness decided to just change them with no notice. For 11 days with all their remote tunnels broken, @telus offered a $100 credit. Not cool!

  • Cubby1412
    Cubby (@Cubby1412) reported from The Beaches, Ontario

    After being a loyal, paying customer at @FreedomMobile for 22 years I'm forced to change carriers. The poor customer service I've received today showed no loyalty. Who is the best? Bell, Fido or Telus? I'm actually unhappy with Freedom for the first time. #freedommoblie #freedom

  • csscoreboard
    Cust Service Ratings (@csscoreboard) reported

    Telus: I have been a Telus customer for years (cell phone). I just got an email a few days ago saying they are rai

  • Norm_Ally12
    Norm Ally (@Norm_Ally12) reported

    Its nothing but issues with Shaw! Our whole system went down this morning, again , within a matter of 2 weeks. After 25 yrs of our business, Thank god Shaw is expiring in our household in July as it has gone to **** since the Rogers merger Horrible company. @Starlink or @TELUS is the only choice Starlink mini has been good in remote areas.

  • manitoulinmagic
    Shannon McMullan✨  & 🦋 (@manitoulinmagic) reported

    @TELUS @TELUSsupport So apparently Telus bought the security company I use and I have been paying a monthly fee. Now that we need a technician, they tell me that they cannot send one to my address. This is poor service at the best and fraud at the worst!

  • CoryBMorgan
    Cory Morgan (@CoryBMorgan) reported

    @dmacpher Due to lack of towers in my area, Telus service was unusable. Starlink was a gamechanger for us though it is expensive

  • DerenUnder
    Invictus (@DerenUnder) reported

    @shawinfo Shaw/Rogers has to be the worst company I have ever had to deal with. I have spent hours on hold waiting for customer service, hours dealing with customer service and my bill is still screwed up. I tell everyone I know, as bad as Telus is, Shaw/Rogers 10x worse.