Telus

Telus Outage Report in Thorsby, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorsby, Alberta 12/29/2025 23:50

December 29: Problems at Telus

Telus is having issues since 08:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorsby, Alberta

Latest outage, problems and issue reports in Thorsby and nearby locations:

  • KitasGrandpa Terry Balaban (@KitasGrandpa) reported from Calmar, Alberta

    @TELUSsupport terry Balaban, I need to replace my be remote, some of the buttons are not working. How do I get ahold of some at Telus that can help me get a new remote

  • mtylerb Tyler Beckett (@mtylerb) reported from Warburg, Alberta

    @SpaceXStarlink @elonmusk Please save me from terrible @TELUS internet and worse customer service. Please?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JadePriest Jade Priest (@JadePriest) reported

    @DJPh03NiX @TELUS @TELUSsupport I have a Telus and Sasktel cell phone and both not working located north of Vermilion

  • ferrier_natasha Natasha Gordon (@ferrier_natasha) reported

    @TELUS I have been on hold for over 50 minutes, bounced around agent to agent, an agent calling me “my dear” and another agent’s refusal to help. How is this acceptable customer service? How much profit did you pull in while gouging Canadians this quarter? Shame on you

  • MarinaGiacomin MARINA - Kick the tires & Light the fires!🏳️‍🌈 (@MarinaGiacomin) reported

    I’m on with Telus support. Seems we can’t make it receive calls outside the Telus network

  • BERGHIEDUB BERGHIE (@BERGHIEDUB) reported

    @rp76net @chow_allan @LeafErikzen I pay for this PikTV service from Telus it's the most archaic piece of **** interface I've ever seen

  • melodymckiver Melody McKiver | #CovidIsAirborne (@melodymckiver) reported

    Hey @Tbaytel it's Monday afternoon, well within your business hours, and all of your customer and tech support options have been unreachable since yesterday. My phone and SIM card are at the bottom of a lake and you're making pulling the plug and jumping to @TELUS look enticing.

  • zacbenloulou Zac Benloulou (@zacbenloulou) reported

    @willw This has never worked for me. The last time I the dude called my bluff, “oh yeah Telus ? alright I can get that done right now.”

  • cityofcalgary City of Calgary (@cityofcalgary) reported

    Please use a landline telephone or a cell phone on another carrier to dial 9-1-1, or go to your neighbours, or your nearest fire hall to access the callbox. We are working with TELUS to determine when the outage will be resolved.

  • cityofcalgary City of Calgary (@cityofcalgary) reported

    If your cellular service provider is @TELUS or a TELUS-owned cellular provider (e.g. Koodo Mobile), access to 9-1-1 may be impacted at this time due to an outage impacting some TELUS mobility services.

  • YoungBuckFarms Michael (The Young Buck) (@YoungBuckFarms) reported

    @TELUSsupport network must be down in our area? I can't call out, but can send and receive texts. My phone will ring when someone calls me, but it hangs up on the first ring. I show 4-5 bars service. All three of our Telus phones seem to be affected

  • Rednor1 🍁🍁Ellie E 🍁🍁 (@Rednor1) reported

    @bobblesTSmith @LaureenHarper @jordanbpeterson My office is in a rural area in Abbotsford. Telus, Shaw etc WILL NOT bring fiber or anything else out here as it would cost them too much $$. Telus won't even fix our landline damaged from the flood, they are making people us cell service whether they like it or not. 😡