Telus

Telus Outage Report in Thorsby, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorsby, Alberta 02/14/2026 11:25

February 14: Problems at Telus

Telus is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorsby, Alberta

Latest outage, problems and issue reports in Thorsby and nearby locations:

  • mtylerb Tyler Beckett (@mtylerb) reported from Warburg, Alberta

    @SpaceXStarlink @elonmusk Please save me from terrible @TELUS internet and worse customer service. Please?

  • KitasGrandpa Terry Balaban (@KitasGrandpa) reported from Calmar, Alberta

    @TELUSsupport terry Balaban, I need to replace my be remote, some of the buttons are not working. How do I get ahold of some at Telus that can help me get a new remote

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlishaM73553753 Alisha Marshall (@AlishaM73553753) reported

    @AlertReady I did not get this one I got another at 9:10 am my phone went crazy! Telus is looking into it now! Why it scared me so bad! Lol 😝

  • n_wolferine NorthernWolferine (@n_wolferine) reported

    @globeandmail Do you think Roger’s new wireless service will use back haul offered by others like Bell and Telus ?

  • Avery_Shannon_ Avery Shannon ♿️ (@Avery_Shannon_) reported

    Bless when there is a call-back option And CURSE when there is not *eyes my >1hr wait on TELUS 😭 Which is, sadly, not even that bad - relatively

  • TuThanhHa Tu Thanh Ha (@TuThanhHa) reported

    "In order to communicate with each other and coordinate the recovery effort, some employees started swapping out their SIM cards for Bell or Telus SIM cards that they had received back in 2015 as part of an emergency contingency plan established between the wireless carriers."

  • john23447 John (@john23447) reported

    @TELUS @TELUSsupport why is ur wifi service so terrible today?!?!? This better be fixed or I am switching to Bell. 😤

  • OutermostGhost OutermostGhost 💀💜 (@OutermostGhost) reported

    You know how I was all excited for that 5g? That sweet 5g? I was excited because they were promising we could get 100mb down and 50mb up. And I was pumped! Y'all, if that were true we'd have to change our "Telus is a jerk" song. 2/13

  • OutermostGhost OutermostGhost 💀💜 (@OutermostGhost) reported

    Okay. You know what? Fine. We know someone in town with REALLY good Telus home internet. Not 100 down/50 up good, but 75 down/15 up good. So I call. 4/13

  • alexposadzki Alexandra Posadzki (@alexposadzki) reported

    The #INDU hearing into the July 8 Rogers outage has kicked off with Minister Champagne, who says he was in Tokyo, Japan at the time of the outage and immediately reached out to the CEOs of Bell, Rogers and Telus.

  • SeriousLiamer SeriousLi (@SeriousLiamer) reported

    Trying to help my senior parents upgrade their internet speed and remembering why I haven't been an @TELUS user for the last 5yrs. @TELUSsupport do better for seniors. Your customer service is a God damn joke.

  • mattenns Matthew Enns (@mattenns) reported

    @TELUSsupport As a business customer of Telus, I'd like to know how to provide feedback on my opinion regarding the use of my data by the Canadian government? Whom do I speak to?