Telus

Telus Outage Report in Thorsby, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorsby, Alberta 12/21/2025 11:45

December 21: Problems at Telus

Telus is having issues since 08:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorsby, Alberta

Latest outage, problems and issue reports in Thorsby and nearby locations:

  • mtylerb Tyler Beckett (@mtylerb) reported from Warburg, Alberta

    @SpaceXStarlink @elonmusk Please save me from terrible @TELUS internet and worse customer service. Please?

  • KitasGrandpa Terry Balaban (@KitasGrandpa) reported from Calmar, Alberta

    @TELUSsupport terry Balaban, I need to replace my be remote, some of the buttons are not working. How do I get ahold of some at Telus that can help me get a new remote

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonBu00396101 JayPYYC (@JasonBu00396101) reported

    @TELUSsupport In Calgary, both telus phones has no mobile service, cant use data or call

  • ocean1waves ☀~Sunshine~☀ (@ocean1waves) reported

    @TELUSsupport So #telus what exactly is the issue?

  • kylefossett Kyle Fossett (@kylefossett) reported

    @TELUSsupport @TELUS are you having issues at this time in the South Okanagan? Unable to call out on my cellphone or call it from a landline

  • rinastuparyk Rina Stuparyk, M.A. (@rinastuparyk) reported

    @KimandaJ @TELUS Apparently there's issues province wide

  • SwearingJustin Justin S (@SwearingJustin) reported

    @YKANEVIN @koodo I heard Telus was down this morning so by extension, Koodo was as well.

  • patman023 I want #CovidAlert in Alberta 🇨🇦♿️🏳️‍🌈 (@patman023) reported

    @professor_evy @TELUS There's a major outage in AB and BC right now.

  • itsgorgeh FaZe GoRg (@itsgorgeh) reported

    I think Telus is having issues

  • LC0g Mango 💸 (@LC0g) reported

    @doilookwasted Something is going on, I'm not on Telus though but many other colleagues with different provider WFH are having issues.

  • MobiFraser Mobilicity Fraser (@MobiFraser) reported

    @MacIntoshEddie @set921 @TELUSsupport Just Telus mobility is not working. Home services are fine.

  • Spanx41 Trisha (@Spanx41) reported

    @ScarletBjornson I'm with Fido and I thought they used Telus but I haven't had any problems. 🤞