Telus

Telus Outage Report in Thorsby, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Thorsby, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Thorsby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Thorsby, Alberta 03/20/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Thorsby, Alberta

Latest outage, problems and issue reports in Thorsby and nearby locations:

  • mtylerb Tyler Beckett (@mtylerb) reported from Warburg, Alberta

    @SpaceXStarlink @elonmusk Please save me from terrible @TELUS internet and worse customer service. Please?

  • KitasGrandpa Terry Balaban (@KitasGrandpa) reported from Calmar, Alberta

    @TELUSsupport terry Balaban, I need to replace my be remote, some of the buttons are not working. How do I get ahold of some at Telus that can help me get a new remote

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • EdmondYoong Edmond (@EdmondYoong) reported

    @TELUSsupport @TELUS @TELUSsupport why no response to my billing problem? :(

  • celebrity1494 celebrity1494 (@celebrity1494) reported

    @TELUSsupport Telus has the worst customer service ever! So far 2 hours waiting for help and then the Agent can’t do anything! 30 year Telus Customer maybe not for much longer!!!!

  • JampaValunbisi1 Jampa Valunbisitsang (@JampaValunbisi1) reported

    @TELUSsupport Please fix your stupid intercom system that never works properly. Been trying to contact Business tech support for an hour and after 3 calls that Telus disconnected from there is still no response from anyone to help. Internet has not been working for over an hour.

  • LLSaunier Lynda-Lee Saunier (@LLSaunier) reported

    @TELUSsupport 2 days trying to resolve over charge issues on my mobility account! Do humans work at Telus or is it strictly "AI" machines which lack the human touch of "customer service"

  • DylanShervill Dylan (@DylanShervill) reported

    @RareAdamCasts Freedom is owned by Shaw, who just got purchased by one of the big 3, Koodo is owned by Telus, Virgin is owned by Bell, Fido is owned by Rogers. The “budget” carriers still have one of the big 3 hands in them like a puppet. They’re all awful.

  • brocktyler Brock Tyler (@brocktyler) reported

    @stafford_greer @TELUS @Rogers So bad. So so bad.

  • Dubbless_Media DubBless Media (@Dubbless_Media) reported

    If you are considering @TELUS for your business security or any kind of services in general. Just don’t. Worst @TELUSsupport I’ve ever dealt with.

  • eissyrc Cryssie (@eissyrc) reported

    @TheJenRollins I don't blame you at all. Telus lost a customer.

  • Danyull10 Danyull (@Danyull10) reported

    @TELUS You are absolutely the worst company I've ever talked to or had a customer service experience with. Your terms of service are almost extortion and you are a phone company that does not pick up your phone. TERRIBLE POS

  • tftowner106 bEepBOopBEEP (@tftowner106) reported

    @TELUSsupport Telus TV+ app no longer works on my Samsung tablet. Error message "required output protections not active". Trying to watch on tablet, not casting. Android 8.1. Uninstalled and restarted but still doesn't work. Please let me know solution. Thanks.