Telus

Telus Outage Report in Torbay, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Torbay, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Torbay, Newfoundland and Labrador 03/29/2026 00:05

March 29: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Torbay, Newfoundland and Labrador

Latest outage, problems and issue reports in Torbay and nearby locations:

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • afterexposure Diamond Dog 'Aloha' Organa (@afterexposure) reported

    Reminder: The UCP budget says they are going to use public money to fund TELUS to build out, so that TELUS Health / Babylon can be accessed by more Albertans. This is using taxpayer $'s to enable a foreign owned company to bill Albertans for health services. ****. This.

  • pvjvrillo (@pvjvrillo) reported

    Telus dead *** sucks 💀

  • hypnoticoiui Flan-san ⚜️ඞ (@hypnoticoiui) reported

    @Mayhew__ yup and telus is using it too ON BUS STOPS I CANT ESCAPE IT OMG HELP

  • spurvey19 Michael (@spurvey19) reported

    @elonmusk @elon we live as close to any big city and also a reserve ENOCH FIRST NATION and have very poor cell service as well as internet service Edmonton Alberta TELUS can’t provide services properly we need assistance can’t wait to get starlink!!!!

  • byers_judy Judy Byers (@byers_judy) reported

    @TELUS Is anyone else having trouble with their personal hotspot not working?

  • cdnshopper Liz Hickling (@cdnshopper) reported

    @TELUSsupport What a frigging joke Telus customer support is. Tried the live chat - doesn't recognise the question but recognised when I said I HATE TELUS. Called - over an hour wait - leave a number - oh no, can't leave a number so the system hangs up on me. Call back same BS

  • horbayj Jaye Horbay (@horbayj) reported

    This definitely is a 'Me' problem but I think it's werid that both the Oilers and Canucks have Rogers as their helmet sponsors, not to mention the naming rights of both their rinks are also Rogers. Why hasn't Telus gotten into the sports building industry?

  • zzyzyman Bruce Payan (@zzyzyman) reported

    Not impressed w/@TELUS decision to remove copper-based phone service. Power outage: landlines can be powered indefinitely from the central office via batteries & diesel generators –– unlike Fibre. An incredibly poor decision from an emergency preparedness perspective. #bcpoli

  • chinookag Craig Shand (@chinookag) reported

    @andreajbilodeau @SpaceXStarlink @TELUS Me too Andrea. Always worry cause everything else we've had that's been good at the start always ends up terrible as more people get on the same network or tower.

  • CriticalGamer16 Zack (@CriticalGamer16) reported

    I really dont understand Telus. I pay for internet 150 and it feels like I'm using a satellite in the middle of nowhere. What ******** am I paying for???