Telus

Telus Outage Report in Torbay, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Torbay, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Torbay, Newfoundland and Labrador 12/02/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Torbay, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

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City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

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Telus Issues Reports Near Torbay, Newfoundland and Labrador

Latest outage, problems and issue reports in Torbay and nearby locations:

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @erimegsmom If your network mode is on Automatic, the phone will pick up signal from an US carrier, if it's stronger than TELUS network, when leaving close to the US border or travelling close. The only way to avoid this is to set up the network mode to Manual and choose TELUS.

  • SP_Mount Creeping Jesus (@SP_Mount) reported

    P.S @telusmobility Erin wouldn't even agree to what @TELUS gave me 2yrs ago. Erin, in no uncertain terms, & no room for negotiation, expected me to agree to a bill that was $23.56 per month more than I already paid to sign with them again. How is this incentive? Appalling service

  • techsalespro Marissa Wright 🏳️‍⚧️ (@techsalespro) reported

    @TELUS #purefibre … where you pay a premium to get gigabit internet service when they feel like providing it. Where their customer churn rate depends on how bad their competition is, not how good they are.

  • ShawnLo Shawn Logan (@ShawnLo) reported

    Wow @Shawhelp @ShawInfo a week for a service call this time this has been the same issue 4th time now in about 30 day. @TELUS hello do you have gig fibre contact me pleas.

  • va3jme Jamie Cashin (@va3jme) reported

    I don't know who signed off on this, but what I took away from that ad is that not only does Telus not set things up for you, but it's complicated enough that you're going to need help from a techie friend.

  • Jeff_The_Cannon Jeff Cannon (@Jeff_The_Cannon) reported

    Switching from Shaw to @TELUS was the worst decision ever. Internet has dropped out every 30 minutes for the last 6 hours. And it happens almost every day.

  • CDN_Angie081 Angela (@CDN_Angie081) reported

    @TELUS why is your customer agreement only in French? I need an English copy

  • TiGERA_ bby (@TiGERA_) reported

    telus is genuinely the worst ******* company. i hate them so much

  • CalcioAli Ali ⚪️⚫️ (@CalcioAli) reported

    @aliciakatz It’s Telus lol. Bell and Telus are the worst service I’ve ever had when I was in Canada recently. Can barely load a Google review image on their 5G LTE 🫣

  • vanessasrmills Vanessa Mills (@vanessasrmills) reported

    @TELUS @TELUSsupport can you please help me out since your company @koodo has been having a dropped call issue for over a month now and can’t fix it or offer any sensible solution?! This is the worst service I have ever received!