Telus

Telus Outage Report in Torbay, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Torbay, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Torbay, Newfoundland and Labrador 05/13/2025 10:40

May 13: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Torbay, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone
CanadaSt. John's Internet
CanadaSt. John's TV
CanadaSt. John's Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Torbay, Newfoundland and Labrador

Latest outage, problems and issue reports in Torbay and nearby locations:

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MgtmMoisan Mari - Reports bots and abusive behavior. 🌻🤔🌈 (@MgtmMoisan) reported

    @marcedge1 @CailinasEirinn @TELUS It doesn't often work anymore. Telus is not giving us what we pay for but they have no problem increasing the bills.

  • JohnFashionGuy JohnFashionGuy (@JohnFashionGuy) reported

    Hey @Telus … Sending me a recorded message 1 HOUR after my security system was tampered with to give me a number to call if I’m having problems is why I’m switching alarm companies! I think I am going to feel a lot safer with the new company!

  • KatSpiller Kat Spiller (@KatSpiller) reported

    @CailinasEirinn @paul_siddaway @TELUS Always down. I was so frustrated. Almost cancelled/transferred service so many times but, in the end, was too lazy.

  • MelaBeke Melanie A. Bekevich (@MelaBeke) reported

    @TELUSBusiness Our internet has been down in our business since Sunday afternoon. After 4 different calls of multiple hours, we still do not have a resolution. It’s Christmas week in retail and Telus can’t figure out internet service. 0/10 review 👎🏽

  • ZlNCFINGER zinc (@ZlNCFINGER) reported

    the way canadians just accept that Bell & Rogers & Telus just rob tf out of them like ..... sitting duck **** lol

  • MikeMor31586395 Mike Morgan (@MikeMor31586395) reported

    @scbotanical Hi there, did Telus resolve your issue? If not and you’d like some help let me know. Rogers can help and we offer dedicated account management so you have someone to reach out directly to.

  • MgtmMoisan Mari - Reports bots and abusive behavior. 🌻🤔🌈 (@MgtmMoisan) reported

    @CailinasEirinn @TELUS THIS is why I, and thousands of others, call them if restarting the modem doesn't fix the problem. I'll hold for the requisite 1.5 hours in order to speak to a person.

  • MommaHood2 HoodMomma (@MommaHood2) reported

    Shaw disconnected my internet over $33 I switched to Telus now Shaw is threatening to put me into collections go TF ahead. I could care less about a fake credit report & useless threats. If they would've worked with me I'd have paid them but they were rude I don't play that way

  • trulygaysusan SAPPHIC DESIGNER (@trulygaysusan) reported

    I didn't believe that there's a telus outage in #yeg all day because no one is tweeting about it. only directly hearing it from customer service after a 2 hr hold could convince me. This is how I spend my youth I guess

  • JHGrant_ Mike Lowry (@JHGrant_) reported

    Those scammers posing as Telus are so ****. Change the script. That **** isn’t fooling anybody. $25 for 50GB of data lol.