Telus Outage Report in Torbay, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Torbay, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Torbay, Newfoundland and Labrador
Latest outage, problems and issue reports in Torbay and nearby locations:
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Salty Sea Girl
(@GottabeKD1267) reported
from
Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Vince Gibbons
(@rvg_ii) reported
from
Mount Pearl, Newfoundland and Labrador
@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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big_black_dog....
(@big_black_dog_1) reported
@JayGenXer @MichelleLA1981 @LB639 Telus , Rogers , scammers call every damn day but in the last 10 years never had one call... from any supposed polling company , neither has my wife or any other close family.. , the odds of that are insane , call complete and utter bullshit on any and all of these polls
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Takanori Tai 🇦🇺🇯🇵
(@TakanoriT41) reported
Canadian telecom/BPO giant TELUS Digital had 1000 terabytes stolen from hackers. At least 28 major client companies have their sensitive data including customer support recordings, personally identifiable information, and financial information held as ransom for $65 million USD.
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Vanguardrailgun924 (Kiyama Harumi’s Husband)
(@Vanguard92488) reported
@LoremIpsumVerb @rexkuu @ChibiReviews Also Telus is a Canadian company not Indian but…..almost every company we had is now run in India so….uggghh Theory: This could possibly connected to the massive Telus breach in general because EVERYTHING that uses Telus up here as their service provider got SLAMMED.
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Heather Mojelski (she/her)
(@heathermojelski) reported
@TELUS Should it take 2 hours to deal with anything with you? Is that your idea of great support? So done.
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Remote Jobs HQ
(@RemoteJobs_hq) reported
Data Partner - Agriculture (Remote) Company: TELUS International (or similar agrotech roles) Details: Full-Time/Contract, 100% Remote (North America focus but flexible). Support agricultural data platforms, analytics for farming/consumer goods: requires ag knowledge and
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jay X
(@JasonI_X) reported
Canada 🇨🇦 for you!!!! • Industry dominance — Groceries: Top 4-5 chains control ~72-80% market share, fueling high food prices (up 30% in 5 years, highest G7 food inflation). Telecom: Big Three (Bell/Rogers/Telus) hold 80-90% wireless market, high bills. Car insurance: Elevated rates in many provinces. • Real estate — Foreign buyer ban extended to Jan 2027, but past offshore/domestic investor activity inflated prices; housing remains unaffordable. • Private colleges — “Diploma mills” exploit international students with misleading promises, poor quality; crackdowns ongoing amid permit caps. • Tax overload — Paycheque deductions, GST/HST on buys, property taxes, embedded in utilities/fuel/bills, plus annual filings — heavy multi-level burden. Other pressures: Soaring cost of living (groceries/utilities/housing), long healthcare waits, big bank fees, productivity stagnation, wage insecurity despite data debates.
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Cyberon Labs
(@CyberonLabs) reported
@IntCyberDigest Third-party outsourcing remains the fastest path into production environments. Malware executed by a Telus employee granted the actor access to Crunchyroll's ticketing system and 100 GB of customer analytics containing IPs, emails and payment data. Partner compromise defeats every downstream security control.
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Barb Klisz
(@BarbK507) reported
@Bell_Support Bell blacklisted my iPhone 15pro which I bought on FB marketplace. I used it for 15 months and no problems with Telus. Then in Dec. my service was cut off suddenly. Tried so many times to contact Bell to help solve my case. Please help!
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Aniweebs
(@aniweebz) reported
@animeupdates I have worked with TELUS and they are awful
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TrendingPolitics.ca
(@TrendPolCa) reported
Canadians rage at Rogers, Telus, Bell customer service hell, long waits, transfers, dropped calls. Spain caps telecom hold times at 3 min, fines violators. Calls grow for Canada to follow suit — CBC News