Telus

Telus Outage Report in Torbay, Newfoundland and Labrador

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Torbay, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Torbay, Newfoundland and Labrador 12/10/2025 11:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Torbay, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

Loading map, please wait...
City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Torbay, Newfoundland and Labrador

Latest outage, problems and issue reports in Torbay and nearby locations:

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithHesse Keith Hesse (@KeithHesse) reported

    @theJagmeetSingh Only Telus should have fair wages and security simply because of profits? What about other companies that have losses because of poor management and subsequent government bail outs ?

  • S_I_Summit SIS (@S_I_Summit) reported

    OilandGasInvest: @TELUSsupport @Telus did u know franchises are charging us $50 to move from other providers...never had that before...a tax for the privilege of being your customer???

  • JusticeinSports Shirley Wright (@JusticeinSports) reported

    @theJagmeetSingh For once I agree with you. Telus use to have excellent service. Last time I tried to upgrade I got someone from off shore and to her best she couldn’t do the job. Bell isn’t any better!

  • sameasforever Andrew Kelly (@sameasforever) reported

    @theJagmeetSingh @TELUS is one of several extremely terrible Canadian service providers, ripping us all off daily.

  • PatrickP876 Patrick (@PatrickP876) reported

    @MuskyBrown_ @AnthonyLacavera Yup..Shaw getting sold is bad for all Canadians, they were the only one keeping prices down! Rogers vs Telus will just mean price mark ups for all of us

  • canadianatheart Canadian at Heart (@canadianatheart) reported

    @theJagmeetSingh How about stopping Telus from charging us that stupid 1.5% credit card fee? CRTC hasn’t made a decision yet, but Telus is allowed to start charging us already? How does that **** work?

  • FuryanHound Stephanie B. 🇨🇦 ✒ 💉💉💉💉 (@FuryanHound) reported

    1.5 hours on hold now. @TELUSsupport @TELUS, this is REALLY not a good look for you. - No wait time specified. - No callback option provided. Continual ads about how much you do for your communities doesn't help when you don't even answer your phones. #CustomerServiceFail

  • John56239641 Canadian Beef (@John56239641) reported

    @theJagmeetSingh How much risk and liability do the workers take in the product or service. Are their wages affected when Telus pays our claims. Whomever take the risk, receives the reward !

  • GLtoronto GLtoronto (@GLtoronto) reported

    @gregg_lowden @AmieVarley I know telehealth was 18 hr wait recently. And telus wasn't. For certain issues, a nurse chat is worth it. But yes, the whole situation screams racket. Def greasy. Def not the std we should want here. But its all noise now. So. Much. Bad.

  • OilandGasInvest Investing Whisperer (@OilandGasInvest) reported

    @TELUSsupport @Telus did u know franchises are charging us $50 to move from other providers...never had that before...a tax for the privilege of being your customer???