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Telus

Telus service status in Torbay, Newfoundland and Labrador

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Torbay, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Torbay, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.

CityProblem TypeReport Time
St. John's Phone 6 days ago
Mount Pearl Internet 8 days ago
Mount Pearl Phone 4 months ago
St. John's TV 7 months ago
St. John's Total Blackout 10 months ago
St. John's Phone 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Torbay, Newfoundland and Labrador

Latest outage, problems and issue reports in Torbay and nearby locations:

  • NEWFFEDUP
    Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL
    Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • ComedyFan1981
    George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • vince_gibbons
    Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ToddGBaker
    BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • JodyWarren1
    Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nicolek1989
    Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexisDVyne
    ★Alexis D.Vyne★🐰 (@AlexisDVyne) reported

    @theJagmeetSingh In the last 2 years @Telus was given lots of government money! They FAILED to expand service to customers as they're REQUIRED to do in BC! I'm cancelling my mobility phone as a result & I still have NO SERVICE! Except for the telus SMS ads! I get service when they send ads! 🙄🐰

  • _kreh
    kreh (@_kreh) reported

    I'm going through the irony of being a Telus contractor being held on the Telus support line and I'm playing their bops throughout the FSA on speaker

  • scott_d_j
    Scott Johnson (@scott_d_j) reported

    @theJagmeetSingh Telus is a $40B corporation. Those profits don't seem that good to me. Last years profits were really bad. What's your point? Massive corporations shouldn't be allowed to make profits?

  • Bradw204
    B-Dub (@Bradw204) reported

    @theJagmeetSingh Telus profits are less than the industry average. Their profits go to shareholders, including pension funds and individual investors. Do you want pension funds to fail? Are you against successful companies? Do you want everyone to fail? Stop being a fascist!!!

  • PaulGCarterCFA
    Paul Carter (@PaulGCarterCFA) reported

    @theJagmeetSingh What is Telus’ ROE?!? You understand, don’t you, that a company’s owners need to make an acceptable return on their investment, otherwise that company will no longer invest in their communities. And then how does that help the people that your unintelligent tweet is intended for?

  • AlbertaLeonidas
    Alberta-Leonidas (@AlbertaLeonidas) reported

    @theJagmeetSingh telus is a 40b corp, 1.45b is a terrible return

  • canning_bryan
    bryan canning (@canning_bryan) reported

    @TELUSsupport you go and make changes to your stupid app and now my Telus mobility profile is missing and only my home services are showing. It's so dumb. Why mess with peoples profiles idiots. Hard enough to set it up in the first place now it's missing.

  • wnd_wong
    𝚆𝚎𝚗𝚍𝚢 𝚆𝚘𝚗𝚐 💛💙 (@wnd_wong) reported

    @theJagmeetSingh You mean Telus earned $1 per customer per year more than last year? That's called greed?

  • datadili
    volume ticker (@datadili) reported

    TELUS International (Cda) Inc. traded 20% above average volume, $TIXT down -8.29%

  • DrJLush
    Jennifer Lush (@DrJLush) reported

    Second, FP colleague tells me she has tried to register for CareConnect & has spent an hour WEEKLY for the last month just trying to REGISTER, only to find out docs that don’t use Telus internet CANNOT access this service for their pts. Alberta Netcare it definitely is NOT. 2/5