Telus Outage Report in Torbay, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Torbay, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Torbay, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Pearl |
Phone | |
| St. John's |
TV | |
| St. John's |
Total Blackout | |
| St. John's |
Phone | |
| St. John's |
Wi-fi | |
| Torbay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Torbay, Newfoundland and Labrador
Latest outage, problems and issue reports in Torbay and nearby locations:
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa 👷🏻♀️🌸
(@melissasmile12) reported
It should not be this hard for me to call Telus. No I don’t want you to send me another text leading to you stupid app because no I can’t set up a time for you to call me!! I JUST WANT TO TALK TO A HUMAN 🤬🤬🤬
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Owen claridge
(@owenc8282) reported
@wljovan @BellMediaPR Yep me too. It’s sad when they did this. I bet no one would of realized this would of brought the company down on a level they could of never imagine. I heard their bell phone is now 3 when it use to be 1 between Rogers and Telus. Not 100% sure on that
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gooilgo99
(@gooilgo99) reported
@TELUS your service people suck been tranfered 2 times and still can't get the right person to talk to. On hold for well over a hour
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Pacificnorthwestkate
(@pnwkate) reported
I’ve been with @TELUS for 10 years - came home to no wifi - discover my service has been cancelled - disconnected without even saying a word to me! (Why? - new people in the flat downstairs) now I have no wifi - no service - unbelievable! 🤬How can this happen? @TELUSsupport
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Gord Susinski 🇨🇦🇺🇦
(@OilerScout) reported
What’s the record wait time for a customer being on hold with @TELUS ? I am at 1:22 - am I going for the record?
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humdard singh
(@SinghHumdard) reported
@TelusCS I was expecting some update on above tweet. My family & myself are now switching to @Rogers. Thank you @TELUS for providing poor services and frustration. #rogers
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Les Fraser
(@Les_Fraser) reported
Hey @telus @TELUSsupport, why am I having to speak with support agents in Guatemala about my less than optimal cellphone and wireless internet service from a Canadian company I support as both a customer and share holder for over 30 years?
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ThatCryptoGuy
(@mrbitcoin101) reported
@TELUSsupport yes, telus push roaming charges are a scam and should be criminal. I did not need want or authorize roaming charges to my account and shut the phone down immediately....but nope telus pushed 100 dollars in charges through in less than 2 minutes. SCAM!
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David Russell
(@zieglerrussell) reported
Why do tech/cell internet co.’s insist on giving such horrendous service? Yes, @TELUS @TELUSsupport I’m looking at you. It’s coming up on 10 years, it’s probably time to just change to someone else for now
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Pacificnorthwestkate
(@pnwkate) reported
@TELUSsupport @TELUS I came home from work to no wifi and find out my service is cancelled! How can that happen? Without even talking to me! All because new people moved into the flat downstairs I have no service! After 10 years and never missing a payment… beyond angry