Telus

Telus Outage Report in Torbay, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Torbay, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Torbay, Newfoundland and Labrador 01/07/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Torbay, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

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City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

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Telus Issues Reports Near Torbay, Newfoundland and Labrador

Latest outage, problems and issue reports in Torbay and nearby locations:

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • rvg_ii Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador

    @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Aprylismyname Apryl Lee (@Aprylismyname) reported

    I am feeling new Telus, my first provider. Auto-checkef online, see what your tech store says. 📱 For my new iPhone 13 mini, use the damn thing.

  • linda_keays Linda keays (@linda_keays) reported

    @TELUS Telus is using Hwawai. A CCP product that is dangerous to our national security. I have had nothing but contempt for Telus for several years. Appalling service from people offshore who don’t speak English. You are disgusting.

  • FarmerWhiskey Whiskey Farmer (@FarmerWhiskey) reported

    @QuickDickMcDick @SaskTel If you have sasktel service you have the freedom to switch to Telus or bell and have the same signal where you are.

  • qwaller4 Quinn Waller (@qwaller4) reported

    Worst customer experience with @TELUS @TELUSsupport . They don’t tell you about roaming charges until you are already roaming, whereas their biggest competitor @Rogers offers a flat rate roaming option automatically. Now they say they won’t help but appreciate my business?!?

  • janeskrypnek Jane Skrypnek (@janeskrypnek) reported

    Telus has purchased the first year of ad content. Some space will be reserved for TransLink customer communication.

  • Avefenix8181 🇺🇦Ave 🇺🇲🇵🇹 ⚡⚡⚡ (@Avefenix8181) reported

    @JTSweetnam @TELUS Should say what company is to don't use their service

  • Manpree20191357 Manpreet kaur (@Manpree20191357) reported

    @Bell I can't even change my plan. I getting in debt and not able to cope up with payments. I can't wait to pay off the phone and switch to @TELUS or @Rogers. At least they have equally better service and affordable plans.

  • dev_akhan Abdullah Khan🏔 (@dev_akhan) reported

    @TransLinkNews @adtrack_media @TELUS An incredibly stupid idea. It's suffocating

  • mbesemann Mattias Besemann (@mbesemann) reported

    @TELUSsupport Since the last few updates I can’t launch the Telus app - it just hangs on the start screen. If I reinstall the app it works once but then future launches hang again.

  • credulousexpert Zack (@credulousexpert) reported

    @ItsBCJim It has to be a physical stamp? I hate to suggest the private service cannibalizing public health but Telus Health could probably put you in touch with an MD.. if you can scan and send the form they might be able to print, stamp, scan, send it back.. but maybe not I dunno