Telus outages and service status in Torbay, Newfoundland and Labrador
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Torbay, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Torbay, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Torbay, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's
|
Phone | 12 days ago |
|
Mount Pearl
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Torbay, Newfoundland and Labrador
Latest outage, problems and issue reports in Torbay and nearby locations:
-
Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
-
BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
-
George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
-
Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and LabradorThe RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
-
Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
-
Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and LabradorAnyone with @TELUS having trouble? Can’t get anything to call out.
-
Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
-
John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and LabradorThanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
-
Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
-
Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
-
Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
-
Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and LabradorPlease do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Ray Gaur (@raygaurca) reportedTelus now is my largest holding. It is down 6-7% for me. However, one year of dividend should comfortably make up for the loss. $T $T.TO
-
Del (@FullScopeWelds) reported@joesmeggma @inthemoneypod @briangbelski BCE said they would pay down debt but decided to get into MORE debt with Ziply Fiber. Complete opposite of what I said Telus management should do. It's the opposite of what Telus management says they're going to do. We'll see if they go more into debt like BCE or not.
-
Christine 🇨🇦 Dix 🇬🇱 (@downhomesunset) reported@ezdz15 @Garnet_2203 Telus healthcare is awful.
-
bigmacd (@bigmacd16684) reportedA threat actor breached a Telus International BPO support agent's Okta SSO account on March 12, stealing 8 million Crunchyroll Zendesk support tickets with names, emails, and IP addresses. #databreach #cybersecurity
-
Nichole Foot (@nikkyhertz) reported@TELUS @TELUSsupport is your service down in all of SE Alberta? Hard to run a business & live rural when there’s no cell service
-
Faizal Haji (@faizalhaji) reported@TELUSsupport My Telus app, lacking features. Could not migrate prepaid to postpaid and had to call in. Agent was very helpful but could not complete the migration for the day. The profile was left in a limbo not able to manage prepad services anymore (new account added caused problems).
-
HeyItsCherry (@HeyItsCherrry) reported@TELUSsupport Seriously I have to know.. @olivier_bibeau how much are they paying you? I've listened to "Better Together" easily 50 times now... You better be rich and never have to pay for your own phone, internet, or cable. Does your dad own Telus? I need answers...
-
TheDadalorian (@BigSexy9216) reported@DaveEDanna Man! That is crazy! We, on a good day get 35-40 Mbps download, but we are in Canada with Telus, and they are a terrible provider.
-
INKOTNYI mumaraso💪 (@chrismugire) reported@TELUS this is the worst telecommunication company I ever seen in my life
-
Mieke (@MiekeWasHere) reported@TELUS @TELUSsupport you guys are 100% losing customers due to your horrible customer service. Your AI agent is useless on the phone "I understand" humanising comments being repeated is a waste of everyone's time. No option to bypass the 5 mins of BS with AI agent verifying, only to have to do it again. A lack of proper training in your overseas call centre is obvious. Again, with redundant language meant to intimate an effort to manage expectations, but all it's doing it wasting more time on both ends. That a person needs to get transferred to multiple departments to deal with any services screams disorganisation. What should have been a 15-20 minute call (including hold time) was 2 hours yesterday, with no solutions due to errors on your end "we will call you back in 24-48 hours" on a time sensitive matter that your competition was able to address in 15 mins TOTAL time on the phone. Crazy idea, maybe instead of gauging us to keep the upper brass earning way more money than any company CEO deserves...you can bring customer support back to Canada. You know, make jobs for Canadians. DO NOT REPLY TO ME ON THIS.