Telus

Telus Outage Report in Torbay, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Torbay, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Torbay, Newfoundland and Labrador 11/23/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Torbay, Newfoundland and Labrador

Latest outage, problems and issue reports in Torbay and nearby locations:

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • rvg_ii Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador

    @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dtaks Dallas (@dtaks) reported

    @TELUS @FriendlyFuture I would like the service of which I pay top dollar for to work…… like my phone and my hub. How about putting time and effort into that in which you are suppose to provide for my money not spend it on causes for a pat on the back and inflate your ego.

  • canada_zebra CanadaZebra (@canada_zebra) reported

    @IronRick6 @Captaincoby00 Exactly! It’s a poor bandaid at that. It doesn’t provide the continuity of care required to improve health outcomes. What’s terrifying is the number of premiers who want corporate telehealth as the solution. So Telus or Loblaws make $ and we get a walk-in doctor on the phone.

  • marcellemroy Notwhatuthink (@marcellemroy) reported

    @jjhorgan Heck Horgan we do not need to look at USA. Look in yr own province! you have done ZERO to stop Telus from setting up shop in BC & draining our health care system of Drs & nurses. $800 million would go a long way in increasing HC wages & help keep our Drs in public system.

  • BirdmanWeldCo Birdman the Welder (@BirdmanWeldCo) reported

    @TELUSsupport will you be addressing the outage that some of us are experiencing with our Telus Secure business? Can't log in to the app to allow remote entry for employees and clients for over 24hrs now.

  • Derekivany Derek Ivany (@Derekivany) reported

    So, @TELUS decided that increasing my bill by 10% was a good idea, and customer loyalty's only option was to offer a 7% increase instead. So now they are losing 100% of my business after 10 years.

  • cory9917 cory persson (@cory9917) reported

    @sunshine22kas @RogersBiz Sass..that’s so facking annoying …17yrs and that’s the way you’re treated?? We’ve been with Telus and no issues.

  • Crustyswabbie Steve K⚓ (@Crustyswabbie) reported

    @sunshine22kas @RogersBiz When I moved back from Germany in 2018 went with Koodo/Telus I was a Rogers customer before that, Koodo has been great for me.

  • JasDas Prince Jas 🇨🇦🇫🇯 (@JasDas) reported

    @TELUS Yeah yeah. How about you we get better service and plans!

  • vcinbc Val C. (@vcinbc) reported

    @singbowlgranola @TELUSsupport Also, first time ever I have received satisfactory service from Telus!

  • Iseabail90 izzy 🇺🇦 (@Iseabail90) reported

    @TELUSsupport Oh hey still nothing from Telus. This is how they actually treat their customers. 3 weeks trying to get a hold of support for my broken phone and I can't get anyone to even read my messages.