Telus Outage Report in Torbay, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Torbay, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Torbay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Torbay, Newfoundland and Labrador
Latest outage, problems and issue reports in Torbay and nearby locations:
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Salty Sea Girl
(@GottabeKD1267) reported
from
Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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Vince Gibbons
(@rvg_ii) reported
from
Mount Pearl, Newfoundland and Labrador
@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ginny girl ☯️
(@MJcalifornia3) reported
@TELUS I experienced a very unfortunate situation today with one of your customer representatives. How discouraging and disappointing after being on the phone for 2 hours to only have the deal I was offered to be “unavailable.” #Telus #disappointed
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Bo-Shiun, MD PhD 🇹🇼🇨🇦
(@boshiun) reported
@Emer_OToole Professor O'Toole: As a doctor, I'm terribly sorry to hear about your ordeal. Have you thought about getting virtual care in this case? Using service like Maple, Telus Myhealth (Babylon), etc. Things are bad in Ontario too.
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Bo-Shiun, MD PhD 🇹🇼🇨🇦
(@boshiun) reported
@Emer_OToole Professor O'Toole. As a doctor, I'm terribly sorry to hear about your ordeal. Have you thought about getting virtual care in this case? Using service like Maple, Telus Myhealth (Babylon), etc. Things are bad in Ontario too.
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Devon Murphy
(@imakethingscold) reported
@TELUSsupport regionally blocked from @SportsNetNow when using wifi at my home in Edmonton (no vpn). Your terrible tech support won’t help. When they reset my modem remotely the call dropped because my Telus cell phone has such poor reception (in the city of Edmonton).
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C
(@cfcrayon) reported
@TELUSsupport @TELUS why is epp down??? Can’t do it in retail locations or online!!!
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menace to sobriety
(@DobyXL) reported
@MojoFunky There are maybe 2 other service providers where I live but neither is fit for netplay so I am stuck being telus' *****
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Kristi Pedisic
(@KrisLynne006) reported
@TELUS I am horrified that as a LONG TIME customer, after spending close to an hour on hold and then close to another hour trying to resolve my concerns with the loyalty department yesterday, my connection was “lost” and I never received a return call. #customerloyaltymeansnothin
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Harman Nagra
(@HarmanNagra13) reported
@TELUS ur wifi is garbage tbh ima go to shaw
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varun vadnala
(@VVadnala) reported
@TELUSsupport : I recently checked my credit score & observed there is a collection from telus mobility. I never used Telus mobile during period they mentioned. I was on other carrier. 1/2
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Divyanshu Samant
(@divyanshusamant) reported
@TELUS @TELUSsupport I just switched to Telus mobility and the signal strength at my home is very low. I am measuring -116 dbm. It’s not even a concert building! Is there anything you can do ? I literally have 1 bar or less.