Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 01/07/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

Loading map, please wait...
City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

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Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mjnorthcott Michael Northcott (@mjnorthcott) reported

    @TELUSsupport Your Telus Assist chat on your website is broken on Chrome and Firefox. Completely chat window blank after providing contact info.

  • Shawhelp Shaw Help (@Shawhelp) reported

    @kurt_eh Hi! We don't have any strategies to make people want to move to Telus. I'm sorry we're not able to help with your Outlook problems, but Microsoft does offer their own support at 1-(877) 568-2495 - Darren

  • Chewie27 Michael Krimmer (@Chewie27) reported

    @RegionWaterloo is there another issue with Telus/Koodo users?

  • JaneLeBreton64 Jane LeBreton (@JaneLeBreton64) reported

    @TELUS well, you won! That’s it we are done! I have NEVER had to work so hard to fix a customer service situation. 10 days in & still NO CONCLUSION for a simple internet. @telus you are absolutely #horrifying You have given us NO OPTION but to switch companies! #ShameOnYou #BOO

  • Bctraveler2 Bctraveler (@Bctraveler2) reported

    Hey @TELUS @TELUSsupport .. really poor 2 bar arrive in Olympic Village in #vancouver

  • HealingVisionz Geordie GreenHeart (@HealingVisionz) reported

    @MobileSyrup The thing with @koodo is they never take the phone off their webpage when it’s out of stock, which can be very disappointing for the customer and sour the experience. I don’t get why they can’t and @Telus does an incredible job of it. #iphone #apple

  • Ur_friend_Marci Marco (@Ur_friend_Marci) reported

    @RarityJewels1 Telus. But they froze my application since they find my schedules too tight to work with. Idk if that's a bad thing.

  • rileymacisaac Riley MacIsaac (@rileymacisaac) reported

    @DHandspikerWade @Wealthsimple I completely agree, which is why I hope people start using cash. Interac and the banks have it so locked down that they don't really have to do anything because there is no competition. Same issue with Bell, Telus, etc.

  • karlrohne ArchbishopⓞⓕAcademy (@karlrohne) reported from Winnipeg, Manitoba

    @colinkoop @cdnbeer I just got unlimited data from Telus when I called them and am an existing customer.

  • carmen59477842 cc (@carmen59477842) reported

    @CTV_AvisFavaro @DocMCohen There is no way to cancel an appointment at Humber There is Telus how