Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 12/21/2024 21:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Torbay.

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City Problem Type Report Time
CanadaTorbay Phone
CanadaSt. John's Internet
CanadaSt. John's TV
CanadaSt. John's Phone
CanadaSt. John's Phone
CanadaSt. John's Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • trax123 Traxy (@trax123) reported

    @KikkiPlanet If the emails were sent using personal addresses (like a Telus or a Gmail address), you'll never find them by doing a GoA server search. Those would be essentially untraceable communications without a whistleblower literally forwarding you one of the messages. /2

  • x_RyWilliamCM Ryan William 🌹🚀 (@x_RyWilliamCM) reported

    Been trying to get ahold of @TELUS and @TELUSsupport all day, and nothing at all. This customer service is garbage.

  • ReimerHowie Howie Reimer (@ReimerHowie) reported

    I phoned on Jan 12. They said they'd send a tech on the 16th. They didn't show or call. Our Administration tried the next day, to no avail. I spent over an hour on the phone later in the week. Telus support said they'd send me an email we could...

  • xatarsis . (@xatarsis) reported

    @TELUSsupport Hello, I’m telus mobility customer and I wasn’t in canada so I couldn’t pay my bill. I received an e mail by TELUS which says I will sent to collections. I’m currently not in Canada and I’ll be there on 11th Feb. Do I still time to avoid this situation?

  • chamboard ruth bleuer (@chamboard) reported

    @RfSbreds @TELUS @TELUSsupport Nothing is simple these days .. I am also in the “contract gulag” right now and it is exhausting 😑 & your issue was not your “fault” ..

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.

  • trax123 Traxy (@trax123) reported

    @CowboyApe If both messages fall outside of GoA servers, they'd be untraceable. ie. if one of Smith's staffers used their Gmail address to send to a Crown Prosecutor at their Telus address, you'd never be able to find that message.

  • x_RyWilliamCM Ryan William 🌹🚀 (@x_RyWilliamCM) reported

    Is anyone else having trouble with their @telus service today?

  • KatTimph Martin Macdonald (@KatTimph) reported

    @CNBC @CNBCMakeIt Why am I getting cnbc world instead of regular cnbc. It's crap. I'm with telus on Vancouver Island

  • JanineRogan Janine Rogan, CPA (@JanineRogan) reported

    NOT @TELUS telling me that the solution is to have my phone on Airplane mode .... @TELUSsupport