Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 12/02/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Chnks_bg Christa (Brownlee) Kuepfer (@Chnks_bg) reported

    @Mornington1919 is the tower up and ready yet for 5G? Telus service sucks for country folks with it being down

  • CP_CNC IamEliteStuber (@CP_CNC) reported

    @cherry_grant @TELUS @TELUSsupport I totally get it. We have to call Telus every 2 years, threaten to leave then we get the better rates again. It's tiresome, but we do get good service. That being said, it will die at 7pm tonight most likely and be out all weekend. I have Shaw business for the shop and is stable

  • rdumaresque Reggie D. (@rdumaresque) reported

    @TELUS had me wait on the phone for an hour last night because I got a roaming charge and I haven’t been outside the country. Transferred me to the wrong department only to tell me that I would have to call back again after my next bill for them to fix their mistake.

  • karenkalireigh karen reigh (@karenkalireigh) reported

    @TELUSsupport If @telus could actually address issues through DM it would be worth having a Twitter account, but I still end up having to go through the chat or waiting for a call back anyway, so I just went there. Your system is so bloated and redundant, it doesn’t work efficiently. Pls fix!

  • AvoidAmazon Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUS @JayleneTyme @tamarataggart Give me a break. As if Telus cares about any issues except their own profits.

  • JanetVanIsle Janet (@JanetVanIsle) reported

    @LilHurricaneo @mssinenomine I switched from Shaw to Telus so I could get Internet for Good. $10/mo for PWDs! It's high speed too. Daughter and I can both stream with no problems at all whatsoever. Have never had to do the modem reset thing due to connectivity issues (knock on wood).

  • HeatherBurles Heather Burles, MSc (@HeatherBurles) reported

    Internet painfully slow after mandatory upgrade to fibre optic. Speedtest showed 66% of speed I'm paying for. First solution offered was for me to upgrade to faster internet. I suggested I pay 66% of Telus bill. Troubleshooting and speed is back to normal

  • IsntThisMe Xzq (@IsntThisMe) reported

    @TELUSsupport for some reason I can not send or receive calls/txts, all I get is a no network connection. Is there an issue with @Telus and it's network right now?

  • ve6mad Max (@ve6mad) reported

    @TELUSsupport @TELUS This was good when we had to connect with family to get them out. Shame you can’t help Ukrainians coming here with internet/phone services 🙁

  • VIMichaelKelly 🏒 Michael Kelly (@VIMichaelKelly) reported

    Police estimate $2.5 million dollars in theft to date, due to phone scams in BC alone. The telcos in Canada have to do a better job at blocking scam calls from their networks. Rogers, Telus, Bell and Shaw all making huge profits have to fix this. @CRTCHearings