Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 04/16/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bikerdad1980 James (@bikerdad1980) reported

    @TELUS Telus has great speeds but lacks in the service department.... By a looooong shot.

  • StrathmoreKid Someguy (@StrathmoreKid) reported

    @dezzymay22 @daled_Impact You should be able to phone your service provider, telus, bell, Rogers, and they should be able to block those calls.

  • itsyaboimaxoo itsyaboimaxoo 🇺🇸🇨🇦 (@itsyaboimaxoo) reported

    @xavier_laff @freemobile I’M SCREAMING 💀💀💀💀💀💀💀 Boo u literally tried convincing me Free had a roaming agreement with Telus (plot twist: they don’t) and now ur talking about testing in Yukon? I know a guy that went there a few months ago. No service.

  • teslainvernon teslainvernon (@teslainvernon) reported

    @sgeve @TELUSsupport @TELUS ours just started working again about 2 minutes ago. Is yours still down?

  • S4Life7 1of 2 AZ 5G Tracking chips installed. (@S4Life7) reported

    @Social_Moi @dirklancer Honestly, your landlines will go dead in a long power outage as well. Only exception is if the CO has generator back up. Most do not. As (in Alberta) copper lines fail/get cut, Telus is transitioning those remaining copper customers to Smart Hubs. 1/

  • Teeny2Weeny 🇨🇦AlanaBananaCanada🇨🇦 (@Teeny2Weeny) reported

    Does anyone else have problems with their Shaw/Telus internet in Canada? It seems to cut out ALL the time and is super slow at times even though I pay for highest speed. Started in early 2020. Friggin annoying.

  • BillyRigger1 Billy Rigger (@BillyRigger1) reported

    @PunchyfHale @Rogers Telus and Bell combined have more customers than Rogers. Telus and Bell operate on the same network. Rogers is on a different network. Telus and Bell does not work on Rogers. And same with Rogers does not work on Telus and Bell towers. Way more towers with Telus and Bell.

  • AshesMari 🍃Ashe @ Freaking Exhausted🍃 (@AshesMari) reported

    Telus must be having some serious issues with their internet rn cause boy I can't hear anyone on discord nor can I connect to game servers 🙃

  • ParaInTheWorld Peter; the socialist alien from Area 51 ®©™ (@ParaInTheWorld) reported

    @samuraifingers I was talking with telus and they even notice that the pins on the Huawei phones are a wide spread issue. But yes the lint and fluff does have something to play with it.

  • cakeis_not_alie Trevor Pott(◢◤); (@cakeis_not_alie) reported

    I wish @Telus had a way for customers to nominate individual employees for being exceptional. I'm not fond of Telus as a company, but there are several @TELUSsupport people I've interacted with this year who consistently went above and beyond. Bad company, but some GREAT people.