Telus Outage Report in St. John's, Newfoundland and Labrador
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Pearl |
Phone | |
| St. John's |
TV | |
| St. John's |
Total Blackout | |
| St. John's |
Phone | |
| St. John's |
Wi-fi | |
| Torbay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Salty Sea Girl
(@GottabeKD1267) reported
from
Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Patrick
(@handyandydesign) reported
Had 3 internet outages in 3 weeks on @RogersHelps and an awful customer experience trying to find out the fix status. 2 out of 3 outages caused by @Bell digging up streets to lay cables. Thank god for @TELUS and their great mobile service, they've kept me working during all this!
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Arif Himani
(@ArifHimani) reported
@TELUSsupport what a joke! Was told on monday would get a callback in 72 hrs no response yet. Haven't received my new phone yet for which got tracking# on july 22nd. Instead got a bill for service I never used. This is ridiculous. Need someone @telus to take accountability
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Rebecca Naidoo
(@rmjnaidoo) reported
@TELUSsupport @TELUS What the heck! 8 months to sort out an issue with no follow up since February! Can a senior manager/someone in charge contact me - please!
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Jason Pillay
(@itsjasonpillay) reported
@TELUS @TELUSsupport super unhappy with Telus today and the customer service
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Lily
(@liliandajan) reported
Why tf do people even use Telus?!! They have the worst customer service
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Arif Himani
(@ArifHimani) reported
@TELUSsupport wow is this how you treat you customers. No response to their compaints or pleas. What a shame telus has no accountability. I was told mon someone would call me yet no call and haven't received my new phone just got the bill for no service!
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Sean Wright
(@SeanWright_) reported
@TELUSsupport can someone tell me how Telus claims to have the fast cellular data. I'm standing in the middle of the road and can't connect. You can never connect and if so it takes ages. So bad!
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Diana Peters
(@DrDMPetersMD) reported
@TuraEmanuela @markroseman Yes some are leaving. I think the majority are just not working in family medicine in community. Instead they have been picked up by Telus, worksafe, hospital contracts, sessionals, UPCCs. There are many opportunities to work or they are not working.
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Jean-François Mezei
(@jfmezei) reported
@mediamorphis @FRPC_FRPC Bell and Telus have so far gotten away with never releasing details of their network sharing contract. If Rogers-Shaw do same, Shaw Mobile/Freedom may stop providing true competition and just play inside market share boundaries in their secret contract.
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Kayla Marie ❼
(@sweetiemariek) reported
@DaversWasHere I never had problems with my phone lolol it's under my fiance's name It's koodoo which is the sister company of Telus