Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 02/27/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DicksOnOmegle Lost Melv 🎄🎅🎁❄️ (@DicksOnOmegle) reported

    TELUS FIX YOUR **** GOD DAMN

  • leafsweetie Kathy (@leafsweetie) reported

    @HeelStCloud Thanks! It’s too bad the only tv providers in Canada are Telus and some other one. Rogers isn’t included but I just went ahead and downloaded any apps I stream from.

  • bc_news_addict BCNewsAddict (@bc_news_addict) reported

    @valriw @TELUS @TELUSsupport Yes, he came to our door. I'm not trying to be a Karen. Not one bit. It's a pandemic and Telus is the root of the problem. Ugh. Sorry for venting. I certainly appreciate your information, big time. I'm just dumbfounded why Telus would be so damn stupid.

  • TG1ng Tyler🇨🇦 (@TG1ng) reported

    **** telus all my homies hate telus

  • AshokBhumbla001 Ashok Kumar (@AshokBhumbla001) reported

    @TELUSsupport I need help with my bill. I called 611, I explained the issue to the rep but rep cannot make changes to my bill. Who should I contact to make changes to my bill? Telus has charged me wrong amounts on my bill.

  • kpn_7268 Kaylah Emily (@kpn_7268) reported

    @TELUS *611: Hold on while we transfer your call to an agent... Your current wait time is 1hr. To request a callback, press 1. Me: *1* Telus: Sorry, we are having trouble processing your callback request, please hold while we transfer you to the nearest agent. 😑

  • maddicat_ madison bush (@maddicat_) reported

    i just wanna know @TELUS hiring process for their online agents bc this man just wasted a hour of my time, just to tell me he can’t fix my original problem that i was inquiring about bc theres already a request for it. WHY DIDNT WE START WITH THAT???

  • Awardcon Award Construction Ltd. (@Awardcon) reported

    @KempfFred @TELUS I ordered a phone, they said I would have it in 5-7 days. Then they changed it to 2-3 weeks. Then 5-6 weeks. So I’m still waiting. Customer service is rude. They offer zero assistance. Wait times are horrible.

  • Gerard_Gannon Gerard Gannon (@Gerard_Gannon) reported

    @onairtom @TELUS Not enough competition means zero customer service required. You’ll wait. They’ve got you on a contract; where you gonna go?

  • voelk_peter Peter Voelk (@voelk_peter) reported

    @onairtom @TELUS Good Luck Tom, we spent half a day doing the Telus tango to finally talk to the guy who said they couldn’t help us. Hired an IT guy today to clean up the mess, thanks Telus, waste of time