Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 11/29/2025 14:05

November 29: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • karenrivers Karen Rivers (@karenrivers) reported

    Oh good, the piece of hardwired equipment that I can't get @telus to remove from my house is now emitting beeps every thirty seconds because @bchydro decided taking the power down for 9 hours would be fine on the coldest day of the year.

  • tim3048 Tim Peterson (@tim3048) reported

    @UUyatt13 telus' solution is to let you set your phone to force anyone who calls you to do a captcha test

  • kevinsbaconband Kevin's Bacon (@kevinsbaconband) reported from Nanaimo, British Columbia

    Wow, I just used the Babylon App by Telus and was able to talk to a doctor via webcam within 24 hours. Obviously it has its limitations but a pretty good service that beats sitting in a walk-in clinic for hours. @babylonhealth

  • Cochrane29 David (@Cochrane29) reported

    @BellMediaPR cancelled service today due to your cuts at TSN 1040. Twenty years of radio listening and you guys treat customers like this. Telus here we come.

  • frostedtips2001 Trillary Clinton (@frostedtips2001) reported

    Threatening to leave Telus for Shaw and negotiating my internet cost. Gonna get them down to $0 a month with my business acumen. #stonks I am the wolf of 104 street.

  • TheLeakyValve Mike (@TheLeakyValve) reported

    Gonna try and stream tonight. Hopefully @ShawInfo doesn’t crap out on me again. @TELUS y’all might be up

  • Joan_Ovark1 Joan Ovark (@Joan_Ovark1) reported

    @yang_yi_cn @DrTarnak @Teslarati Our internet in Alberta Canada is Telus & it sucks!!! Sooo slow!!!🐢

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    Goodbye @Bell_Support -- switching to Telus. Customer service is horrible, 11 years and outta here.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @Max23351139 @TELUS You may have no followers, but that doesn't mean there are no eyeballs watching how telco's treat people ;) So yes, it still makes a difference. 👊

  • DiamondJimLowe Diamond Jim Lowe (@DiamondJimLowe) reported

    @NotEnoughVaughn But because we could publicize the support of key people, it's led to steady year-over-year increases in donations and the involvement of big corporations like Home Depot, A & W, Telus, etc - we weren't even on their radar before.