Telus Outage Report in St. John's, Newfoundland and Labrador
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The latest reports from users having issues in St. John's come from postal codes A1B.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: St. John's.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
TV | |
| St. John's |
Total Blackout | |
| St. John's |
Phone | |
| St. John's |
Wi-fi | |
| Torbay |
Phone | |
| St. John's |
Internet |
Community Discussion
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Telus Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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Vince Gibbons
(@rvg_ii) reported
from
Mount Pearl, Newfoundland and Labrador
@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Salty Sea Girl
(@GottabeKD1267) reported
from
Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dagmar Gross
(@Dagmar__Gross) reported
To other 🇨🇦 using Telus as cell phone provider: are you happy with their service? They just offered me a deal literally half the price of Bell (I've been with Bell forever), with more long distance, GB etc. Sounds too good to be true. Thoughts? Recommendations?
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Mutasif G
(@GskatrM) reported
@TELUS when you’re a customer for 10 years and the representative tells you everything is working, only to find out he did nothing and the account remains in inactive status. Now I have to wait until tomorrow morning to get things sorted
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𝙰.𝙼.𝚂. 🇨🇦
(@a_m_s_ns) reported
.@Telus Once again, I'm reminded that I have to tell you that your throttled speeds are TOO BLOODY SLOW!! I've been trying for the last hour to stream a movie (at an amazing 360p!), and for the life of me, it's an impossible f**king task via your service!!...
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Mutasif G
(@GskatrM) reported
@TELUS 2/2 for company that prides itself in customer service, they have left me with no choice but to leave after being with them for 10 years @TELUSsupport
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Kim Jong-oil
(@KimJongOil) reported
@Bell_Support Dear bell Canada, can you tell me how I have a $400 overage change on my cellphone when you app says I’ve only used 9Gig of data over my limit? Dear Telus, you’ve got a new customer for four different devices. This is criminal. @TELUS
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Catherine Shappit
(@CatherineShapp3) reported
@fordnation Getting my shot soon and registration was very easy so l don't get that and Telus should smarten up and fix that glitch so people can get their registration confirmation.
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Mal - Looking for Work
(@AwfulyPrideful) reported
CCNA costs about $325 USD it looks like, and Network+ is $338 USD. I used to tutor for the CCNA, and Linux+ and Security+ exams but never sat for any of them because it was in-person only in another city. Telus requires Cisco's CCNA certs for its network techs.
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Jim Johannsson
(@JimJohannsson) reported
@ellenroseman @TELUS @TekSavvyBuzz I retired in 2015 but still keenly interested in telecom industry. Economics of supply and demand. If consumers complain of limited coverage, congestion, or price that demonstrates demand exceeds supply. Ergo, we need more network investment.
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Jeff Cavanagh
(@JeffCavanagh1) reported
@AHS_media got vaccinated yesterday at Telus Convention Centre. They made me take off my surgical mask and put on their exact same mask. In a giant area full of unvaccinated people. Unmasked. Horrible public health.
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G Brew
(@GenaferB) reported
normally just an active observer on this platform. But today I am mad. I order @MLB network on my cable provider @TELUS just so I can watch my beloved @tigers . when I tune into the channel showing the game, it appears to be on blackout. I am in Canada how am I in the blackout