Telus Outage Report in St. John's, Newfoundland and Labrador
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Telus
Telus is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Pearl |
Internet | |
| Mount Pearl |
Phone | |
| St. John's |
TV | |
| St. John's |
Total Blackout | |
| St. John's |
Phone | |
| St. John's |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Akins
(@Krlakins) reported
So it’s bad enough that my internet and TV go out minutes before the final, after an hour the woman (in BELIZE!) tells me that the soonest they can get me service is a week from now. We have been all in on #Shaw for years. Calling #Telus.
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Allyson Kozak
(@aalalasiinn) reported
When you cancel your phones with @TELUS but they still email you a bill for 0$.. it’s been months now it’s time to move on
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THE MESSY CHEF
(@ultrahighoctane) reported
@alisoncassis1 We still have people coming to the door. We have cameras all over the house so we can see everything they're doing. Last week it was Telus. Never answer, always watch.
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itsyaboimaxoo 🦆
(@itsyaboimaxoo) reported
So we’re still waiting for @bell and @TELUS to roll out their 5G network in Quebec City. Although I have a feeling that the launch date is getting closer :)
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Joel PhD
(@joelblackbeatty) reported
@TELUSsupport I’m trying to purchase a wifi booster through your website but it keeps saying “something went wrong, try again later”... why do you make it so difficult to give you money? I’ve just signed up with Shaw. Can you tell me how to cancel Telus service?
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Sandra McLaren Boos (she/her)
(@SandraBoos) reported
@TELUS @TELUSsupport cell service sucks
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Ryan
(@Dotcommi) reported
@TELUS fix your broken *** rural internet (not so smart hub) that we pay good money for!! You guys are criminals. Charging us $100 a month for 7mb/s??? Pretty bad when my rogers hotspot on my phone gets me better internet. You should be in jail.
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sup
(@batmanloner) reported
Do you guys have an outage? In Calgary specifically @TELUS @TELUSsupport
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LifestyleDigs
(@TheLifestyleDig) reported
Yay @TELUS Optik TV finally came back on after being down for 3 hours. Interestingly, signal dropped during 5pm news. What is happening in the world today that Telus is censoring their paying customers from finding out?
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LifestyleDigs
(@TheLifestyleDig) reported
@TELUSsupport CCTS complaint # 00000001151351. Why do they have so many zeros? I copied and pasted for you. You can discuss further with them on that case # why Telus email isn't coming through in a timely manner even when I download email every 5 minutes plus manually. Thank you.