Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 12/18/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: Mount Pearl.

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City Problem Type Report Time
CanadaMount Pearl Phone
CanadaSt. John's TV
CanadaSt. John's Total Blackout
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • rock_chick Rock_Chick (@rock_chick) reported

    @TELUSsupport @TELUS it is now more than a week since I started to untangle the mess your staff created when I transferred from @koodo. There is STILL no resolution. There is STILL no callback from your escalation team, as promised Friday last week.

  • PeterVogel Peter Vogel (@PeterVogel) reported

    @Geognosis Curious how call block serves any purpose with spoofed numbers. And as for the "press 1 to continue" solution offered by Telus, the company has never managed to get that running on my line.

  • MrJayWood Jay Wood (@MrJayWood) reported

    Hey #Telus .. how ******** do I recieved another bill 3x as much as my plan 5 days after my account is brought to $0!?!?

  • army_of_dadness Army of Dadness (@army_of_dadness) reported

    No Telus internet in SE Edmonton right now. Is Telus internet down ?Any known issues? @TELUS #telus #telusinternet #telusinternetdown

  • cramd cramd: Marc Sherwood (@cramd) reported

    @Shawhelp looks like I'm going to pack up my Shaw stuff and send it back to you tomorrow. Somehow I was not just sent the wrong modem, but when the correct one was shipped and I was ready to install my order is cancelled. Your customer care team did not seem to care. @TELUS help!

  • Ms_Habibi_ Sa'ada Habibi (@Ms_Habibi_) reported

    Internet is down again @TELUS what’s goood?

  • JellyMurray murray (@JellyMurray) reported

    @TELUSsupport I’ve lived in Cookstown Ontario for 10 years i’ve always had Telus but for some reason I have no reception at my house now it started last weekend is there a tower down or what’s wrong?

  • jeffinjasper Jeff Hanson (@jeffinjasper) reported

    I have had @telus has my home phone/internet provider for as long as I have had these services. Today I switched for the sole reason that the internet speed is very slow. The service I received switching was nothing but class. @telusmobility made me run away, zero service

  • heatherm70 Heather Hildebrandt (@heatherm70) reported

    @telus is remarkable in both their ****** internet service and customer service. You guys won awards for being most-terrible-conpany-ever? Asking for a friend. 😠

  • hellojackitty Jackie Kittie (@hellojackitty) reported

    Hello yalll, I'm still here, I'm having issues uploading to Youtube from my phone & spotty Telus Internet Connection... for anyone out there wondering why I haven't been posting as much