Telus Outage Report in St. John's, Newfoundland and Labrador
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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John Ryan
(@VintageJohnny79) reported
from
St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Fogarty
(@UnbarredMoose) reported
@JimJohannsson @AndreCleroux @RogersHelps hahahaha retired. Former director of media relations of telus is tone-deaf to the market place. Well the rest of Canada who didn't make 6 figures and up, are paying stupid high prices. Why? What pr spin are you going to try? 1/2
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Nick
(@PNM_79) reported
Well @Shawhelp y'all just lost a customer! Hey @telus
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TK
(@TracyKo42161423) reported
@jasonfherring If you look at lowest uptake in Calgary, Telus works for Calgary centre if people know about it. Calgary lower NE and East need some help
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C. Norman
(@99177256283666h) reported
@hughan01 @VancouverSun @TELUS I live in Downtown Victoria and couldn't get a Telus internet connection. Had to go with Shaw. Still a terrible connection.
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Allison
(@AlleyDalley) reported
Anyone else in St. Albert with @TELUS having absolute **** service the last couple days? Unless you’re on fibre, Telus in St.A is pretty hit and miss but it’s been so bad my social media barely works. A friend is having the same issues @ his place. #StAlbert @TELUSsupport
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Taylor Solberg
(@taylahh23) reported
@ab_vax @Crackmacs please help get the word out about the walk-in at Telus Convention Centre 🙏
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Takurua
(@Takurua2) reported
@VancouverSun @TELUS Great job. (That’s sarcasm). Love those signal boosters to compensate for staccato signals & the signal boosters are not recognized by modem. 👍🏽aces. 3 telecom conglomerates all share: price fixing & mediocre service
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Shanne Marie
(@shannemarie) reported
@ab_vax @theReal_KPHILL I think the resistance to going to Telus is under-estimated. Get out to the communities with mobile units instead. McMahon Stadium, one example, with a drive-thru? Open up for April people immediately. I'm pissed at my fellow March ppl who haven't booked their 2nd shot yet. wtf.
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John MD
(@John1MD) reported
1…To all my Alberta doc buddies on here: Likely you use a TELUS-owned EMR. Do any of you have a terms of service document? Are you willing to send me a copy?…2
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Darrin Winning
(@DarrinWinning) reported
@TELUS extremely disappointed in a customer service call to your retention department. Was the last straw. Saying good-bye to a 25 year relationship. Good luck!