Telus Outage Report in St. John's, Newfoundland and Labrador
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (30%)
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Wi-fi (8%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: St. John's.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's |
Internet | |
| St. John's |
TV | |
| St. John's |
Phone | |
| St. John's |
Phone | |
| St. John's |
Phone | |
| Paradise |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Terra 😷
(@VanIsleVeggie) reported
@arun_cpa @TELUS She must not be operating in BC’s capital because there are giant dead spots with no connectivity where #Telus took down a tower with no plans to replace it. The same location as a deadly bank shootout this summer. In my home I have 2 bars of service. #FutureExpensive
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Grooveit “The Wet Club Scrub”
(@grooveitbrush) reported
@TELUS @TELUSsupport I was on the phone 3x with support yesterday. Cellular data not working. Being overcharged. Very frustrating and disappointing support. No resolution.
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Lindsay Brown
(@Lidsville) reported
@matpVI @VanIslandHealth @crystalmundypsy The BC govt forgot to warn itself. Perhaps it thought Telus would just fix it.
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CJ Ireland
(@ireland_89) reported
@KarlOesch @GarilynMMorris @TELUS Or 50% of my territory (central Alberta). The service gets worse every day. I pay way too much for my phone to only work half the time.
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Chantal Ireland
(@chantalireland) reported
@CRTCeng is there way to fight for @TELUS to have service in our area? I called 911 today and they couldn’t hear me, standing on a busy road ten minutes from downtown Victoria. They know about the issue and haven’t done anything. Been bad for two+ years, steadily worse in 2022.
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Matt Izyk
(@IzykMatt) reported
@TELUS @TELUSsupport Got an email saying you support Canadians, Community and the Planet. Maybe start with offering more affordable phone plans to the community and I will buy into what your saying! I just switched to @Bell_Support, they offered a far more affordable option!
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Dan Roarty
(@DanRoarty) reported
@TELUSsupport @TELUS You guys should really be ashamed at how terrible your customer service is..
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Hectorplus.ca ( con AMLO )
(@hector604) reported
@freedomsupport @PrimeBane It was down for half an hour, same as what happened to Telus earlier today, service is ok now
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Jared Rashid
(@JaredRashid6) reported
Trying to get @TELUS to setup a service, bill correctly or even just call back when they say they will is an impossible feat. Nice work team.
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needy@%56£rty
(@s_rams73072961) reported
@TELUSsupport hi we have so many times called to telus toll free to get internet home No one will show up . We're regular customer.