Telus Outage Report in St. John's, Newfoundland and Labrador
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in St. John's come from postal codes A1A.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (26%)
-
Wi-fi (8%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: St. John's.
City | Problem Type | Report Time |
---|---|---|
Total Blackout | ||
Phone | ||
Wi-fi | ||
Phone | ||
Internet | ||
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
-
Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador
@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
-
Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador
@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
-
John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador
Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
-
Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
-
Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
-
Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
-
Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
-
Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
-
Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
-
Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
-
BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
-
George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Anwar Abdi (@RealAnwarAbdi) reported
@TELUS has the worst customer service. If I had known, I never would have left @Bell. Instead of helping me, your agent Ana spent the time arguing. Disappointed.
-
x - AMC Diamonds (47-28-5) (@MattyPlumz) reported
Why the hell don’t cell phones run off of satellites? Why do these bullshit company’s INSIST on bullshit service all the time? Why do we pay $100-150 a month for absolute trash *** service? It’s absurd. Please explain to me @Bell @TELUS @Rogers #OneBarStar #EverywhereIGo #SoDumb
-
Canada=Becoming Authoritarian Rapidly? Noooo! (@mike00617140414) reported
@CityNewsTO @Bell just fu*king sux ***! Cancel CRAVE, do anything to NOT Support Telus, Rogers and Bell!! They are watching the government assault Canadians over and over.
-
Graf von Zippilen Correct Commentary (@TankiesFTW) reported
@AmazingZoltan For phone landlines and Internet services: search the Internet for reviews. And remember: DON'T go with Big Providers like Bell, Telus, and Rogers (which now includes Shaw). Their customer service and technical support #STANK!
-
Eamon Hoey (@EamonHoey) reported
@JimboStanford @AkshayAnchor @CTVNews Jim The DST was designed to fund, Bell, Telus, Rogers, CBC, and CTV. The history of the DST serves to ask why did the CRTC continue to support and industry of monopolist who take from the pockets of CDN workers.
-
LallyA (@LallyAd) reported
@Bell_Support bell I love y’all’s holding music @tatemcrae something tells me bell slay’s 👊 with the fastest 5G speed and LTE and better customer service then @TELUSsupport Telus holding music is so **** it’s sounds like they went on eBay and hired some idiot.
-
Steve Coville 🇨🇦 (@SteveCoville) reported from Hornepayne, Ontario
@hendrikpape @phillstaf @Bell That's a wild looking map. You would never think it with Telus's coverage
-
LallyA (@LallyAd) reported
Dear @Bell_Support and @Bell please bring your fibre service to BC your guys mobility is way better then @TELUSsupport even tho yall use a ran. But please bring yalls home service to bc lower mainland all Telus enjoys doing is screwing there customers over.
-
Joel-Peter Carm (@j0elpeters) reported
@hiimjade @coxbusiness @CoxComm Jade, I had to cancel with Telus after just signing for another 2 years because the new place we move to on Sunday, doesn't have any form of service from them. I understand how you feel
-
Kessy (@salishcanuck) reported
Only 10 more months until I can leave @Rogers and their terrible cell service behind for good. I’m so sick of sitting here trying to find reception while watching @TELUS or @Bell customers stream a whole movie or sports game.