Telus Outage Report in St. John's, Newfoundland and Labrador
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Pearl |
Phone | |
| St. John's |
TV | |
| St. John's |
Total Blackout | |
| St. John's |
Phone | |
| St. John's |
Wi-fi | |
| Torbay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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🌻 寝瓶 🌻
(@Nevin_Thompson) reported
@Burgundavia @RaynaRambling @lstick07 I doubt the author has sophistication or the historical economic knowledge to write about this stuff, though. Would be curious about the writer's opinions about increasing density. Likes Telus development, maybe would support dense development needed make Douglas more vibrant?
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ni-chola
(@nicolagavins) reported
@TELUSsupport So far, everyone agent on the phone admits it’s a Telus error. On March 4 alone, we spent 4hrs on the phone with agents. This was after multiple calls where we’d be told a representative would call us back. No one would, so we opted to hold while each level was unable to help.
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Brandon Weese
(@brandonweese89) reported
@TELUS I’ve had nothing but issues with my PVR for 3-6 months now. It’s now at the point where it won’t even initialize or record. I need a fix ASAP.
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ni-chola
(@nicolagavins) reported
@TELUSsupport Despite knowing it was a @telus error, you wouldn’t prioritize sending a tech to fix it. You did offer a measly $50 off a bill for your screw up. So 14 days without a phone, daily hour plus long holds, only to go through the same hassle and non solution day after day.
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Latva69
(@latva69) reported
@TELUS The worst customer service ever
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Renato Lizardo
(@Rethirded) reported
Never had problems with @TELUS now i ******* regret switching to @ShawDirect
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Tyson
(@Nostrin) reported
@CRTCeng if your organization cared about Canadians and how we are ABUSED by the big 3 like Rogers, Bell, and Telus, you'd stop the process immediately! This is bad for Consumers and removes competition from the market which is why Shaw is a cheaper option.
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Owen Williams ⚡
(@ow) reported
@willw Ooof yeah I remember now why I went with Telus over them! And Telus’ modem is hot garbage but at least the fibre is 1.5g up and down 🤩
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Fictitious Spoon
(@SpoonFictitious) reported
@Shawhelp This is the second several hour outage Langley outage in the two months I’ve had your service. Maybe your equipment needs an upgrade or something? My neighbours with Telus didn’t lose their service either time.
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Melissa
(@dreamsandcolour) reported
. @TELUSsupport why am I being told by customer service that there isn’t a customer service rep that I can speak to? @TELUS