Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 06/14/2024 22:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • meagandoesstuff Meagan ☕️ (@meagandoesstuff) reported

    @TELUSsupport I need to have someone come look at the Telus box that is on my property. I tried contacting the City of RD and they told me to contact you directly - but the number they gave me was incorrect. Help please. :)

  • beproftwyo bepro (@beproftwyo) reported

    @TELUS Telus pulling the old never returned equipment scam on my daughter. Do a Google search and see how widespread this is. She returned it 2 months ago through Canada post but they are threatening to wreck her credit if she doesn't pay $149 extortion fee.

  • tristan_todd_ Tristan Todd (@tristan_todd_) reported

    @sarahlyndsay_ @cathsimard_ No cell service on it from just west of Williams Lake until Hagensborg either lol (At least on Telus)

  • cgsakurapink Erin Anderson (@cgsakurapink) reported

    Look, if I should ever require additional cable &/or Internet services, I will absolutely investigate what options Telus offers. But calling me over and over for days on end until I finally pick up and politely ask AGAIN to not be called? Not making me feel that customer loyalty.

  • SeachSanson Charles-Henri Sanson (@SeachSanson) reported

    Just finished a screening call with @TELUS, what an absolute joke. 1st the HR was supposed to call me on Friday, but never had the call and contacted me on wednesday and apologized for not calling me. We got a call today, proposing 23k for a job with a working amplitude

  • DLitz microarchitectural side-channel attacks (@DLitz) reported

    You can't cancel online (even though you can add/change services online just fine), but My TELUS doesn't even _tell_ you that anywhere obvious. Even their support chatbot beats around the bush about it.

  • sunnywaters12 Becky Price (@sunnywaters12) reported

    So I figured out why my satellite wasn’t working. Telus is a 3G network here and my phone was set on LTE. Who knew? Gotta blame somebody, as usual. I get my fair share of blame too.

  • ArifHimani Arif Himani (@ArifHimani) reported

    @TELUSsupport If I do not hear back from telus by tomorrow with proper resolution to the ongoing issue I would be escalating it further by making an official complaint ombudsman office.

  • akanaphoto Akanaphotography (@akanaphoto) reported

    +112505107173 watch for this number incoming to phone. 6 to 10 second call with no one there. Phone hacker. Telus thanks for caring about my call. You are not the only ones on the bloody planet busy hire more damn staff. 90 min is useless, less than useless.

  • doug_strader Doug Strader (@doug_strader) reported

    @mistertreevor @TELUSsupport Telus just phoned and they agree the tower location is an issue for the six thousand plus who live in my area. I cannot make a call from my house. Telus rep stated until they change tower location I will have no or little interminent cell usage.