Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 11/30/2025 15:50

November 30: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pauldhobson Paul Hobson (@pauldhobson) reported

    @Telus account help quest continues. Almost out of Elven bread and starting to become emaciated. Corporate on-hold times now measure in complete orbits and handset turning to dust. I blame @VancityReynolds for not being disruptive enough in the .ca market.

  • Wolf_Tech Thomas T. (@Wolf_Tech) reported

    @haligonia Telus No issues because it switches between networks

  • swabsting72 Mike Vermeersch (@swabsting72) reported

    @TELUS @TELUSsupport you never cease to amaze me. On hold for hours on end, promised call backs, and directed to divisions that are closed and hung up on! You can rest assured when my contracts are up, I will be finding different service providers! The absolute worst service!

  • AquamortisTV Aquamortis (@AquamortisTV) reported

    @BlizzardCS another unable to login due to the 319 error. I don't even see the character select screen load. Gets to that step, then DCs with the error code. It would be trying to log into Shattered Halls (US) and my ISP is Telus (Canada), ty

  • Skinny85219186 Essie (@Skinny85219186) reported

    @starchoice @TELUS Santa will never be cancelled ok? 😌

  • KiranScarboroug 🌸Kiran Scarborough (@KiranScarboroug) reported

    @TELUS @TELUSsupport wheres the support? App doesnt work self serve doesnt work no one answered my DM Over 2 months ago

  • ahelison Helison Aniyi (@ahelison) reported

    We've been have issues with @ShawInfo since we switiched from @telus due to some savings they offered us. Poor customer service and imcompetent staff. Keep your Telus accounts people

  • D313131Daniel Daniel Stevenson (@D313131Daniel) reported

    @ezralevant One word: TELUS. TELUS has half of it’s 5G network now with Huawei garbage, and is threatening Canada with a major lawsuit if they ban it. Talking billions.

  • sanarose C. Young (@sanarose) reported

    telus really does have the worst ******* website.

  • meghan_why Megs 🇨🇦 (@meghan_why) reported

    @loxyisme @as_per_danielle I do already follow a lot of small brands just for support because I like their products/services. I mean more the big players like Best Buy and Telus. I don't need that in my feed but I decided this year I would give it a shot. I don't normally, but I've got nothing but time...