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Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in St. John's come from postal codes A1A .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.

CityProblem TypeReport Time
St. John's Phone 3 days ago
Mount Pearl Internet 5 days ago
Mount Pearl Phone 4 months ago
St. John's TV 7 months ago
St. John's Total Blackout 9 months ago
St. John's Phone 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • ComedyFan1981
    George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • vince_gibbons
    Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • ToddGBaker
    BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • NEWFFEDUP
    Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • NorpinoTK
    Trina Hansen (@NorpinoTK) reported

    @telusmobility #Telus Miscommunication,over priced bills it’s service you can count on.

  • besteverson
    Beth ❤️‍🔥 (@besteverson) reported

    @TELUSsupport We have spoken to about ten support team members over the past week. Everytime we speak to someone we're advised the problem will be fixed within twenty four hours and it never is. We've been promised call backs from Telus managers which also hasn't happened.

  • QueenBlackWid0w
    Queen Black Widow 👑🕸 (@QueenBlackWid0w) reported

    @hfxrebelyeah I'm a koodo customer not a Telus so that sucks and telus wouldn't accept me years ago

  • SajaxSSB
    Sajax (@SajaxSSB) reported

    @moonwalkgrab @creamthephoenix Damn that’s brutal, at least it’s not Shaw or Telus though, heard nothing but bad things about their service even as close as beaverly

  • nicolacourtney
    Nicola? (@nicolacourtney) reported

    WOW TELUS. AGAIN. AGAIN TODAY. Texts are not working. I am so annoyyyyeeeddddddddddd

  • zaheedonism
    Zaheed Bardai (@zaheedonism) reported from Saskatoon, Saskatchewan

    @KristinAnneH @priyabates They are all the same. Koodo, (Telus subsidiary) is better. No frills = cheaper plans and no one to sell you stuff. The catch: If you need support, it’s harder to get a hold of someone and billing and services is on you to figure out. @JaymeEtc has been w/ Koodo for years.

  • Mohamme02867106
    Mohammed abdul faisal (@Mohamme02867106) reported

    I haven't received my payment since 6 months. No appropriate response from Telus support team. Tried creating multiple tickets but they are closing it. If it is not resolved in 48 hours I'm gonna file petition in Indian labour law court. @TELUSsupport @TELUS @LabourMinistry (1/1)

  • hawes
    Stefan Hawes (@hawes) reported

    My ongoing @telus issues…After not showing for their appointment on Monday, they came today, without an appointment, to do an install when I wasn’t home. They’ve now done one that isn’t consistent with what their installers said they’d do. Hope my strata likes it. #incompetent

  • jeffmackw
    Jeff MacIntyre (@jeffmackw) reported

    3 people sitting at Starbucks this morning talking about electric cars. 2 of them really like the Telus. One had never heard of a Telus but got more excited leaning about it. Should I have corrected them? #Tesla

  • AvoidAmazon
    Boycott Evil Amazon - Find Alternatives (@AvoidAmazon) reported

    @TELUSsupport @Nutritioniseasy Another example of horrible Telus “service”