Telus Outage Report in St. John's, Newfoundland and Labrador
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 Mount Pearl |
Phone | |
| St. John's |
TV | |
| St. John's |
Total Blackout | |
| St. John's |
Phone | |
| St. John's |
Wi-fi | |
| Torbay |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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Pat Hickey
(@NEWFFEDUP) reported
from
St. John's, Newfoundland and Labrador
@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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BruBaker
(@ToddGBaker) reported
from
St. John's, Newfoundland and Labrador
@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
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George Feeny
(@ComedyFan1981) reported
from
St. John's, Newfoundland and Labrador
@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Nine Finger
(@JodyWarren1) reported
from
Paradise, Newfoundland and Labrador
@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Nicole Kearsey
(@nicolek1989) reported
from
St. John's, Newfoundland and Labrador
Anyone with @TELUS having trouble? Can’t get anything to call out.
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Vince Gibbons
(@vince_gibbons) reported
from
St. John's, Newfoundland and Labrador
@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Royal Newfoundland Constabulary
(@RNC_PoliceNL) reported
from
Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador
The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Dunning
(@mdunning31) reported
@TELUS I've been on hold for nearly 2 hours now to talk to an EPP customer service agent. You should be embarrassed with this especially after scamming your customers from %1.5 of their bill for using a credit card
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Uvaraj Thulasiram
(@uvaraj_t) reported
@TELUS It has been a week since I took a new mobile connection with Telus. My inbound transfer porting request failed. I have been trying to connect to a customer care agent for the last 3 days just to get a status update. The wait is insane. Automated chat is of zero help!
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Lululee
(@WendyWi59361539) reported
@Ryan_r_Williams Currently in the US. $15/month. 5G data. Unlimited calling anywhere in North America. My Telus plan in 🇨🇦 $90/month. 2G data. Only Canada calling. Waiting for hours on hold to beg Telus for an extra Gig is not acceptable. Another broken Trudeau promise.
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BossManVanCity
(@3Code3Red3) reported
@Rogers you have officially lost a customer after 20+ years. @TELUS I am hoping you can treat me better than them.
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#Unacceptable honey 🇨🇦🇳🇱
(@jarisfull) reported
@telus @koodo Have the worst customer service since @Bell
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JCauce
(@JCauce) reported
@TELUSsupport @TELUS I've now been on hold for 1.5 hours waiting to tell you that my monthly bill is wrong. This is after I requested a callback, waited days, got called by a rep, and then hung up on. Terrible support.
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yu hang
(@yuvn6711) reported
@TELUSsupport Can you help me to transfer my number from videotron to telus? I called your service center and went to a store to get help, no one knows how.
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#TrudeauMustGo / In 🇨🇦 We’re Not Tolerated
(@kicknsass) reported
@shazmamithani The problem is HealthLink always scares the crap out if you and suggest a person needs to go to the ER. As does telus online Drs. It’s not worth it, may as well go and get in line cause that’s their answer 💯 of the time. CYA at its best
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Saquib Kothawala
(@SaquibK7) reported
After spending 90 minutes on the phone with @TELUS sales a few days ago, I am now finding out that they have no record of my order!! And their support staff has no information to provide and will not escalate. Very frustrating @TELUSsupport
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Henrik to Burrows
(@burrows_henrik) reported
@jaz_lottay @TELUS Never had an issue with my Telus. Two years now with out it slowing down or going down. Just consistently fast