Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

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The latest reports from users having issues in St. John's come from postal codes A1A.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 05/09/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near St. John's, Newfoundland and Labrador

The most recent Telus outage reports came from the following cities: St. John's.

Loading map, please wait...
City Problem Type Report Time
CanadaSt. John's Phone
CanadaSt. John's Wi-fi
CanadaTorbay Phone
CanadaSt. John's Internet
CanadaSt. John's TV
CanadaSt. John's Phone

Community Discussion

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Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • GottabeKD1267 Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador

    @KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

  • rvg_ii Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador

    @VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    The RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • VintageJohnny79 John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and Labrador

    Thanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • RNC_PoliceNL Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and Labrador

    Please do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • adrienneivey Adrienne Ivey (@adrienneivey) reported

    Telus saw that there are difficult problems to solve in the beef industry, but they will create great changes once solved. - @lowe_virgil @Alltech #AlltechONE

  • anderscorr Anders Corr, Ph.D. (@anderscorr) reported

    "By 2008 Nortel was in trouble and it desperately needed to land the 3G Universal Mobile Telecommunications wireless contract offered in Canada by Telus Corp. and BCE Inc. But Huawei won the deal by underbidding Nortel an estimated 40 per cent." - Cooper

  • amandistotle Darth (@amandistotle) reported

    @BarrhavenGuy @FidoSolutions Facts. My mom has rogers and I have Telus and she didn’t have any data while the power was down and I had no problem in the same home

  • CanadaSeabird Sea Bird Canada Immigration Consultancy Inc. (@CanadaSeabird) reported

    @TELUSsupport 3rd day, and still awaiting your call. What a pathetic service. #Telus

  • belcarra bell ᶘ •̀ ᴥ•́ ᶅ✧ (@belcarra) reported

    grats to my mum who managed to pull a karen-level move without being rude at all. she talked politely non-stop to a telus agent to get us out of the bullshit $300 cancellation fee and it worked. it's really hard to do since that company is weaselly as ****, I'm too nice

  • SmileAllthetim4 Smile All the time (@SmileAllthetim4) reported

    @David_Mulroney THe wait etc is just stupid ..and dollars to donuts there are $10's of million of dollars taxpayor on hook to pay Telus Bell and others to rip this Huawei stolen technology out ...wait for it

  • JanetKrayden1 Janet Krayden (@JanetKrayden1) reported

    @HydroOne W/o cell service for Bell, Rogers, Telus. In city currently w service. Will report line again. 2 guys fr @HydroOne came to “assess” not p/u wire. Why is wire down w🌳on top 3 days aft storm. Why our culdesac in Carleton Place not priority when we are trapped w OPP yellow tape?

  • patrici47462841 🇨🇦 🌊 PATRICIA PROUD CANADIAN 🍁🇨🇦 (@patrici47462841) reported

    @martyargyle1 @EmranRashid3 You loose your freedoms to the people capitalizing & profiting. They pay your Senator's millions to keep the people down & poor. Examples are Insurance Pharma, Montecito ect... Our government just stopped a merger of Rogers & Telus. Big telecommunications Co. Competition is good

  • lbcurtis Lance Curtis (@lbcurtis) reported

    @davidakin Let’s hope Bell/Rogers/Telus learn what the words “backup generator” means as my guess is we will be having more and more of these storms. Having no power is awful; having no communication too is unacceptable. Internet & cell service are essential services.

  • FurnByJonathan Jonathan Crone (@FurnByJonathan) reported

    So @TELUSsupport what’s the deal with your network in Ottawa right now? Had to tether to my Fido phone because none of the Telus devices in the family have data right now.