Telus

Telus Outage Report in St. John's, Newfoundland and Labrador

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in St. John's, Newfoundland and Labrador

The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in St. John's, Newfoundland and Labrador 02/15/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near St. John's, Newfoundland and Labrador

Latest outage, problems and issue reports in St. John's and nearby locations:

  • JodyWarren1 Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador

    @rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    @TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!

  • ComedyFan1981 George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador

    @lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity

  • vince_gibbons Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador

    @oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.

  • NEWFFEDUP Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador

    @__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies

  • nicolek1989 Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador

    Anyone with @TELUS having trouble? Can’t get anything to call out.

  • ToddGBaker BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador

    @OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • brainbah1 brainbah (@brainbah1) reported

    @scott_robb @Kirsten_Hume that's my normal service from @TELUS. I had to buy a booster for home and vehicle just to be able to use mine. inside the house is -120-130db and 0 asu and outside it's -115db-120 and 5 asu

  • fact_factoid PragmaticFact (@fact_factoid) reported

    @Knightborg @RosaJSaba @TorontoStar That still doesn't solve the issue of failures; in fact, smaller, less funded providers may have lower up time - this was my experience with TPIA providers. It also doesn't address the issue with upstream carriers like Bell, Rogers, Telus, etc. if they fail, everything goes.

  • joel_racicot Joel Racicot (@joel_racicot) reported

    @spencerbennett1 @jwporteous @JJ_McCullough Rogers, Bell & Telus are an oligopoly with limited competition (prices across carriers mirror each other) and, IMHO, collusion. Limited accountability for the damage to the economy that something like the Rogers outages and risible compensation.

  • The_IT_Nerd The IT Nerd (@The_IT_Nerd) reported

    @TheDanLevy The 9-1-1 issue is a bit different. Nobody with a Rogers cell phone could make or receive a call to/from 9-1-1. Other telcos such as Bell or TELUS had no issue. In Canada, telcos have to ensure that 9-1-1 services are always available. Even if there's no SIM card in the phone.

  • kettle_o kettle (@kettle_o) reported

    @Stormzystarz Theres Telus International too if the position is still there. Its US Rater but i think they have others. Gives around 200 a month, stay at home, an hour a day, 5 days a week but you can do 7. Its like you rate ads and give small reasoning on the rating. It might help a little.

  • ismailsahil_ Ismail SAHIL (@ismailsahil_) reported

    @MobileSyrup I have tested both Telus and Bell worse service this can happen to any network

  • Stephan78054606 Stephanie Jones (@Stephan78054606) reported

    @AboutRogers A one day day credit that is what you expect to pay to a decade long customer Rodgers screw up cost Canadian's for some hundreds for others thousands even millions compensation should be 50% or more for 30days insulting offer of compensation service hello Telus

  • chieffatguy Chief Fat Guy *rich people suck*🇨🇦 🏳️‍🌈 (@chieffatguy) reported

    @StephenJack4 @StephenPunwasi Never going to happen. I would suspect there is only one national network. Telus is fully integrated with Bell and Rogers is only a nationwide cell network. I would guess only Bell has a full, Fibre, hardliners, microwave, cell network Canada wide. And I took them 100 years

  • crypto_tunaaaa CryptooooTunaaaa (@crypto_tunaaaa) reported

    @TELUS has to be the worst company I’ve ever dealt with in my life.

  • HappyGirl7835 Happy Girl (@HappyGirl7835) reported

    @scott_robb @Kirsten_Hume There are only 3 Mobile phone service providers in Alberta . Rogers Telus Bell who own Virgin, Kodo ( sorry forgot the third) then u can choose burner phones. I stand by my statement that the monopoly needs to be crushed