Telus outages and service status in St. John's, Newfoundland and Labrador
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around St. John's, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in St. John's, Newfoundland and Labrador
The chart below shows the number of Telus reports we have received in the last 24 hours from users in St. John's, Newfoundland and Labrador and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near St. John's, Newfoundland and Labrador
The most recent Telus outage reports came from the following cities: St. John's, and Mount Pearl.
| City | Problem Type | Report Time |
|---|---|---|
 St. John's
|
Phone | 1 month ago |
|
Mount Pearl
|
Internet | 1 month ago |
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Telus Issues Reports Near St. John's, Newfoundland and Labrador
Latest outage, problems and issue reports in St. John's and nearby locations:
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Pat Hickey (@NEWFFEDUP) reported from St. John's, Newfoundland and Labrador@__Janesss @benjtravers Why give a blank check to bell Rogers and Telus. They make enough off taxpayers to be forced to improve cell service. Government boondoggle to billion dollar companies
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Vince Gibbons (@rvg_ii) reported from Mount Pearl, Newfoundland and Labrador@VOCMNEWS letting @TELUS mobile customers in NL know they likely can NOT receive calls from land-lines this morning. Cell to cell service is working and making outbound calls works. 1-866-558-2273 just rings and no answer, so best to call *611 from your Telus phone for tech supt
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Nine Finger (@JodyWarren1) reported from Paradise, Newfoundland and Labrador@rbrtmllr After 19 years with Bell I finally had enough and turned to Telus. 5 years in and relatively happy with the service
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Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and LabradorPlease do not use the listed general inquiry number until Telus/Koodo have restored services. Telus and Koodo cell customers can still access the RNC through 911 in case of an emergency. #ThankYou 3/3
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Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and LabradorAnyone with @TELUS having trouble? Can’t get anything to call out.
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John Ryan (@VintageJohnny79) reported from St. John's, Newfoundland and LabradorThanks @TELUS @TELUSsupport for the help. I followed your instructions for call back. You have called back and I have since been on hold for over 30 minutes. Great system you got going there. 👏
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Vince Gibbons (@vince_gibbons) reported from St. John's, Newfoundland and Labrador@oskeremmie @Bell @TELUS Funny enough the night before last I took a drive up signal hill, parked, picked up my phone and “5G”. Then 2 seconds later it switched back to LTE… thought my phone was on the blink.
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Salty Sea Girl (@GottabeKD1267) reported from Mount Pearl, Newfoundland and Labrador@KarlDHarrison @dawnpassmore @brianlilley What? Get back in your lane. Do you think some outfit, let’s say Telus, wants to use your song in an ad campaign for a product you don’t endorse - so they can? Don’t be stupid. Artists own their music. Venues using the music in the background must be registered with Socan.
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Royal Newfoundland Constabulary (@RNC_PoliceNL) reported from Logy Bay-Middle Cove-Outer Cove, Newfoundland and LabradorThe RNC are requesting that all persons wishing to contact the police for non-emergency services through Telus and Koodo cell phones please call the following numbers: -Corner Brook: 709-640-6148 -Northeast Avalon Region: 709-685-6024. 2/
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BruBaker (@ToddGBaker) reported from St. John's, Newfoundland and Labrador@OrussellRussell @SamsungMobile After some troubleshooting I found the issue only appeared while on the cellular network. Put phone into plane mode for a few hours and now phone is back to normal. Must contact Telus.
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George Feeny (@ComedyFan1981) reported from St. John's, Newfoundland and Labrador@lorilydialove @TELUS I’d gently hint that you work for a media company and it would suck if they received bad publicity
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Nicole Kearsey (@nicolek1989) reported from St. John's, Newfoundland and Labrador@TELUS @TELUSsupport I pay for unlimited data and despite that, I still can’t get anything to work this morning. I’ve had nothing but trouble since I switched back to Telus. Help!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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shut ******** up (@sofkngoodlois) reported@ProvoGal01 @TELUS @TELUSsupport shut ******** up
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UPDATES DAO (@UpdatesDao) reported@empericalbeauty @TELUS @TELUSsupport They never responded to mail as well?
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MTF 🇨🇦 (@EhmTEhf) reported@ProvoGal01 @TELUS @TELUSsupport they did this years ago. The only company that stopped this was Rogers back in early 2018. I believe it was then, they had so many complaints about overseas, when Guy Lawrence took over he made all these jobs come back to Canada. Bell Media and Telus have always had overseas support. That's why I never dealt with them.
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JimmyJames (@jimmyjamesmm1) reported from Amherstburg, Ontario@ProvoGal01 @TELUS @TELUSsupport I ended up reporting the conversation and canceled all my bell subscriptions immediately. They called me telling me I could save money on my account and asked who I currently used as a phone and internet service provider. Wtf, how did they not know I was with bell for 15 years?
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Eth M. (@ethanmilberg) reported@TELUS There's an internet outage in Newmarket Ontario. It has been at least three hours.
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Russell Smith (@Russaroni99) reported@TELUSsupport Hi Telus support! I cancelled tv and Internet in Jan 26 and you just charged me for equipment not being returned. Canada post shows it returns to you with signature on 26 Jan 26. We need to remove the cancellation charges please.
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heiba9866 (@heiba986627073) reported@GeorgeHampton25 @WestJet WJ wanted cheap customer service they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any exp in airlines at all
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Smash (@Smash2008) reported@ProvoGal01 @TELUS @TELUSsupport Haha. Why does any call service do this...
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Citizen of EU (@wavetossed) reported@CalgaryDave Actually it was all the Indian Temporary Foreign Workers that popped up about 3 years ago at Rogers, Telus, etc, that were collecting all the phone number info and demographics, whenever they sold a phone or hooked up a new service. The company's only crime was stupidity to hire a bunch of foreigners. The same TFWs moonlighted making spam calls and fraud calls.
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Aly Defrawy (@defrawidis) reportedFrustrated about Telus customer service. After they acquired ADT they don’t know how to restore a portal password. 7 hours on the phone with 9 different agents over the last 30 days No one knows how to do it. @TELUS @TELUSsupport @TELUSBusiness