Telus outages and service status in Truro, Nova Scotia

Problems in the last 24 hours in Truro, Nova Scotia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Truro, Nova Scotia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JKSchooledO'Connor (@TKrayt) reported 5 minutes ago

  @TELUSsupport I can't seem to contact anyone about an issue I have with a charge coming from an account that shouldn't be used. Telus has been charging me roughly $80 a month for 18 months and I have no idea why and can't seem to talk to a real human. Please reach out.

• 
  Charlie Kirk Douglas (@MS_Encarta95) reported 6 minutes ago

  I got 100GB 5G+ unlimited talk/text within US/Canada/Mexico for $55 through my work plan on Telus I thought I was getting a deal damn

• 
  BS Detector (@allliesonyou) reported 11 minutes ago

  @UnkleHack69 Cell is cheaper here than the US. Look around. I pay $35 for CAN, US and Mexico. More data than I'd ever use. Based on the Telus network. Public Mobile.

• 
  Brad Dragon (@Braddragon1812) reported 12 minutes ago

  @Martyupnorth Telus is really bad for mystery charges. Always check your bills.

• 
  James 🇺🇸🇨🇦 (@JamesVancouver4) reported 14 minutes ago

  @jodyvance @TELUS Is it mostly Telus Tv you have issues with ?

• 
  Graig Carlson (@GraigCarlson) reported 19 minutes ago

  @TELUS so I’m trying to upgrade to a new phone. Since my current phone has to be returned in 15 days. Apparently the new phone is on back order and no estimated date of delivery. Customer service is basically that’s too bad. No other options. Really? That’s it?

• 
  Meggster 🇨🇦 (@BcMeggster) reported 22 minutes ago

  @VanCityVice You think our Hyro bills will be going down once Telus sucks the life out of it for an A.I. data center. They announced stupidity. We don't nee China's system at all.

• 
  Mike Meins C.D. (@NLongbottom432) reported 23 minutes ago

  @MelissaLMRogers @ALEXS80245780 @TELUSsupport I talk to an agent in the call support. My contract had ended and now owned the phone. But bill didn't go down. I had been with Telus for thirty years and moved to Koodo and felt I was being ripped off. Now I know why I wait so long to speak to an agent. I kept them on the line and moved my bill from $120 with most of the bells and whistles that I need to having two lines (my wife and I) for $86 dollars, again with everything we need, lots of data, calling and texting and back to Telus. What got it down from around 95 to 86 was having Telus automatic withdraw. Now I need to talk to them about my $325 cable/internet bill.

• 
  Frank (@lastofthefranks) reported 24 minutes ago

  Trying to move my Telus internet to a new apartment. Customer service quotes some absurd price. Mention I'm looking at their website and it says same service is $70/m for that location. "Thats for new customers". Telus charges more for being an existing customer?!?

• 
  Barca (@biubiu12) reported 25 minutes ago

  @MelissaLMRogers @TELUSsupport And let’s add home internet and cable… i pay $85 for home internet with Telus…. My 2 years is almost done. Currently I think I have 250 something. They offer me about $90 a month and upgrade to 1Tb which I don’t need at all. However,Rogers doesn’t service my area, so I am stuck