Telus

Telus Outage Report in Vermilion, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vermilion, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vermilion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Vermilion, Alberta 12/02/2025 10:05

December 02: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • B2Bspecialist Chris Herbert (@B2Bspecialist) reported

    2/ Mobile broadband refers to accessing the internet via a mobile network (Bell, Telus, Rogers etc.) using your mobile device (cell phone, tablet). Mobile broadband is my back up, in case my fixed broadband is wonky, for my rural home in #greybruce

  • Trentsplace COUNT TRENT (@Trentsplace) reported

    @Mandoline79 @SweetGeorgia_77 You may need to reset your router/modem. TELUS uses it for their TV service. Find where the services are coming in that’s where their Router/modem usually is. Unplug your Telus cable box too then the Telus Router for 15 seconds then re plug router then plug back in TELUS box. 🤞

  • CityofRedDeer The City of Red Deer (@CityofRedDeer) reported

    If residents are experiencing issues this evening joining The City's public hearing, please try the alternative Telus System: Call 1-855-699-3239 Access Code: 161 362 2333 Password: 634 293 49 Please use your phone to mute until your turn.

  • sketeru Wayne (@sketeru) reported

    @Crackmacs All the time. Want to switch to Telus but they don’t have optik service in my section of Calgary.

  • WeekendCold Cold Weekend (@WeekendCold) reported

    @Shawhelp No I plan to connect with telus tech support so I can work.......

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @Vern20733756 Hi Vern, did you require assistance with your TELUS home internet service?

  • 802dotJustin Justin Silber (@802dotJustin) reported

    Shopping for a new phone plan and holy hell prices have gone up in the last two years! @TELUS cheapest plan is $80/month now even before phone costs. @JustinTrudeau @theJagmeetSingh on top of all the other issues do you either of you have plans to reel in the telcos?

  • Vern20733756 cocklover (@Vern20733756) reported

    @TELUSsupport I'm so sick of this **** trying to find my usage from my internet and I've a freaking payment and it still won't show me pure bullshitt like the telus TV all crap

  • GregNorum Greg Norum (@GregNorum) reported

    @SweetGeorgia_77 @TELUS sucks ditch it I did and went to Shaw…better yet assess your TV viewing and you might be able to live with just streaming services

  • Dudeman2000 Shane Fowlie (@Dudeman2000) reported

    Man phone companies are so dumb, i literally phoned rogers to see if they could match the price of telus before i left and they couldnt come close ($50 a month) now after 2 weeks they phone me and offer $45 a month with 10 more gigs, like wtf. I am confusion.