Telus Outage Report in Vermilion, Alberta
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Vermilion, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vermilion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Clark
(@RBCHeatherClark) reported
@TELUSsupport And be on hold for over an hour……first Rogers then Bell . Is #telus next? Stop the bullying and do what is right. Our Canadian communications networks are disgraceful . Thanks for the help….😡😡😡😡😡
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𝕯𝖆𝖗𝖗𝖊𝖓
(@darren_fm) reported
My god.. the Telus Health app has just solved my Victoria doctor issues. Praise Jeebus.
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J
(@superjrey) reported
Public mobile is taking monthly billing payments but doesn't reset the minutes and data for the month. Public mobile tech support is difficult contact as well. #telus #publicmobile @PublicMobile @TELUS
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Tyler
(@ohiEshu) reported
@TELUS What does it take after 3 years to get my name fixed? Last time a rep helped me I had 1 of 3 things fixed. Last call: Couldn't see my mobility bill: Fixed Name: Still wrong Bundle applied for the 36 months I had the 2 accounts: Still never applied Message history shows
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Karver
(@gkarver) reported
@TELUS it took 3 different customer service agents and about two hours of my day, but my bill went from $493 to $113. Special thanks to the agent who took my concerns seriously and went through my entire bill and found all the overcharges and missed discounts.
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Dennis Koch
(@DennisKoch10) reported
@ShawInfo @TELUS I'm paying the full bill off in any case but note to @ShawInfo - all those services I'm paying for right now will go bye-bye - and I will make it a point for others to know where the #ShawTV personal service is going. #YEG I am NOT happy.
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TDP_Equinox
(@tdp_equinox) reported
@telusmobility @TELUS not disclosing charges & rates online and having a zero tolerance policy on overages is shady and manipulative, and the quickest way to a CCTS complaint.
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Melissa
(@dreamsandcolour) reported
Hi @TELUS…how long does it take for a call back from your Loyalty team? Waiting on a call back from March and early August- two different issues 🙃
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kieve jacob
(@KieveJacob) reported
Day 1 in #telus and the problems start immediately. Customer care sucks. Went to a store and the person literally told me she cannot "verify" I'm the right person but a person over call can!! @TELUS @TELUSsupport
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Matthew Gourlie
(@MattGourlie) reported
@ThinWhiteDork @Bell I inherited my phone and my contract from work when I left, so I ended up with Telus. That wouldn't have been my choice, but they've been quite good to the point where I haven't switched. The in-person service I've received has been very good.