Telus Outage Report in Vermilion, Alberta
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Vermilion, Alberta
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vermilion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Telus
Telus is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shillelagh
(@ManitobaExpat) reported
@theJagmeetSingh This IS STUPID. Have you met Ford/Moe/Kenney or Horgan? Let's start with asking what they did with the COVID billions. Then ask Horgan how Telus Health isn't two tier. Don't throw tax money at ideological jackasses.
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David Schreck
(@StrategicThghts) reported
@TELUSsupport I have no phone connection and alarm has warning light but internet is working. Can’t get through to a real Telus support person
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Hal_Hickey
(@Hal_Hickey) reported
@TELUSsupport Dear Telus, I am on hold for phone support for a while now. I don't have much time to stay on the cell waiting for an agent. My landline suddenly went down in Ladner this morning. No changes have been made, nor have I touched any landline connections. Please advise.
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Struggling Falcons Fan
(@Woods_TheTiger) reported
@TELUS @TELUSsupport Y’all company is so garbage get it together
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Brook Ward
(@brookwardsports) reported
Is Telus having it's own 'Rogers Moment" today? Home phone service apparently down in my area. Great. That's what I use for work. Great.
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Mick Mook
(@MickMook86) reported
@TELUS @koodo $0.80 a minute to call the US??? Why don't you just round it off to an even 10 bucks a minute.. easier to calculate That's a freaking ripoff it hasn't been 80 cents a minute to call the United States in 40 years My VOIP service does it for $0.005 per min
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Aleah Jasmine
(@aleahjaslive) reported
HEY @TELUS @TELUSsupport wtf you give NO heads up you changed all your plans now you say im 99% at my limit but 180% over my home internet. SINCE WHEN DO U PAY DATA ON HOME INTERNET?! PLUS UR SITES DOWN AND I WORK ON THE INTERNET, U CAN PAY FOR TODAY, charged me 700$
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Kushal
(@tinkushal) reported
@TELUSsupport I registered using a different email ID for Telus mobility as my primary email is being shown as already registered. Can you help me to move my email ID to the primary email ID? Forgot password for primary email is giving me an error when I click on it
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Hisham Marrow
(@marrow_hisham) reported
@TELUSsupport one way to ruin your weekend is to talk to a Telus customer care representative. I had to adk a question about my plan and why other carriers have a better price. The representative told me we do not price match, I told her it's not a grocery store
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Hisham Marrow
(@marrow_hisham) reported
@TELUSsupport I have been a good customer of telus yet I get bad treatment and no loyalty, others offering me same plan for less, why couldn't your representative compete