Telus

Telus Outage Report in Vermilion, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vermilion, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vermilion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Vermilion, Alberta 11/26/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • russellabird Russell Bird (@russellabird) reported from Strathcona County, Alberta

    @AlbertaGirl34 @TELUS @TELUSsupport I had it but it had too many false fire alarms and no tech support so we had them come and remove it. Worst experience ever.

  • CandaceElliott Candace Elliott (@CandaceElliott) reported from Edmonton, Alberta

    @TELUSsupport I have a PVR that freezes, I have spotty wifi and Telus is blaming an old cord that we have coming into our house for slow wifi...? Well then help me! It’s Telus Wi-Fi and Telus TV!

  • robb_hberger RobbH (@robb_hberger) reported from Fernie, British Columbia

    @TELUS Such b.s., your network coverage is 'poor' at best. 'Cellular network not available ' 'Waiting for connection' are constant messages I get when trying to take or make a call or text.

  • sarahlhalprin Sarah Halprin (@sarahlhalprin) reported from Cochrane, Alberta

    @TELUSsupport hey telus! We're trying to get through to support, been on hold ages, we have had a tech out here a few times and still has not fixed the problem! Any idea what wait times are??

  • twittem Edward McIntyre (@twittem) reported from Red Deer, Alberta

    @apelechaty If you can get Telus Fiber in your area do it. If not, take Shaw but no plan over 600mb down.

  • _Quade Philip Quade (@_Quade) reported from Powell River Regional District, British Columbia

    How do I get on the “Stop harassing me” list for @TELUS? Your people chose to not accept me as a customer when I wanted to be. I’ve moved on, you should too...

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported from Vancouver, British Columbia

    I think next billing cycle I’ll withhold payment @TELUSsupport @TELUS. Make you wait until the funds are available (even though they are) like you make me wait on hold. Your level of customer service/tech support has dropped significantly these past few months. Unacceptable.

  • RobertT93347663 Robert Tremblay (@RobertT93347663) reported from Cache Creek, British Columbia

    @tim_of_ottawa Out of Twitter Jail again after sharing a horrible twitter jail cell with Mongo the brute force who pushes everyone around. I had major interuptions when l switched over to Telus. My account somewhat on hold, too many interventions. Hope all is well with everyone there in Ottawa.

  • richardwfrank8 richard (@richardwfrank8) reported from Calgary, Alberta

    @TELUS wondering how there is always a wait for over an hour to get customer service on the phone...always! This is crazy!

  • twistystacherun Rob Goblin 🎃👻💀 (@twistystacherun) reported from Courtenay, British Columbia

    Years ago, before joining the railroad, I was a telephone operator at Telus. For a while, all the non-male operators got this rude guy calling, commenting and cursing them out. I recognized when he called because he’d usually hang up and call back to harass the ladies...