Telus

Telus Outage Report in Vermilion, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vermilion, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vermilion and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Vermilion, Alberta 11/10/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KodyGarbutt Kody Garbutt (@KodyGarbutt) reported

    So… does anyone know of any decent internet providers that serve Tsawwassen? I can’t deal with the non-existent service @TELUS has been providing any longer.

  • Rainforestbc Emery A. ✈️ ⚙️ (@Rainforestbc) reported

    @PeterVogel Wow, amazing. I hope they believed you and stopped the call. Had a Telus scammer (with Alberta phone number) last week. It is never ending.

  • faisalmahfooz Faisal Mahfooz (@faisalmahfooz) reported

    @TELUSsupport New to Telus. Spoken with 13 execs @TELUSsupport till now but no result. Issue(s) escalated 3 weeks ago. Not yet resolved. Just False Promises. Pathetic customer service. Can someone @TELUSsupport take the onus and help especially during these unprecedented times.

  • faisalmahfooz Faisal Mahfooz (@faisalmahfooz) reported

    @TELUSsupport it’s been approx 25 days I shifted (port in) to Telus from other network. Seems it’s the biggest mistake one capsule make. Spoken to 13 TELUS CUST EXECS so far. No response from Telus till date. Pathetic customer service. Telus unable to resolve its own Faux Pas

  • lacedwithlies мelanie (@lacedwithlies) reported

    Debating going to Rogers instead of staying with @TELUS.. seeing as I can’t get a new phone without my phone plan being $145 a month LOL like even being a loyal customer for many years can’t get a deal 👎🏼

  • dandoozled dan (@dandoozled) reported

    @Feisty_Waters @gb10xnm They piss me off to no end. Every time @TELUS calls and solicits is for TV service I straight up ask why on earth I would pay $foo monthly for content that is 1/3 paid advertisement when I can pay $7/ month for a VPN and torrent to my hearts content instead.

  • drogynousdaisy 🌼Daisy Clark🍑 (@drogynousdaisy) reported

    Do yourselves a favour and never get Shaw internet. We only had to cause there wasn’t enough Telus receptors or something along those lines but **** SHAW AND THEIR **** INTERNET🖕🏻🖕🏻🖕🏻

  • ThatMcRider Chris Rider (@ThatMcRider) reported

    @kaila_jm If you were down south, a benefit of paying more for Telus and Bell is that you get access to their 5G networks, but as that infrastructure doesn't exist up here, it's kind of a moot point. I don't think Rogers has a network in the north, so probably best to avoid them & fido.

  • DanaAlayneS Dana Sorensen (@DanaAlayneS) reported

    @TELUSsupport I have been a telus mobility/clear net client since 1999 and I am really tired of this situation, strange charges on the bill, then make it difficult to speak to anyone that can help.

  • dork_tales Dork Tales (from the dorkest timeline) (@dork_tales) reported

    No Deadlands today because I'm still waiting for @TELUS to fix the internet line they said they'd fix yesterday. Sorry folks. Hopefully it'll be fixed by the time we're supposed to have Witchlight tomorrow. Working from home can be a real pain. @TELUSsupport