Telus

Telus Outage Report in Vernon, Regional District of North Okanagan, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Vernon, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Vernon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Vernon, Regional District of North Okanagan, British Columbia 10/21/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Vernon, Regional District of North Okanagan, British Columbia

The most recent Telus outage reports came from the following cities: Vernon.

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City Problem Type Report Time
CanadaVernon Phone
CanadaVernon Phone
CanadaVernon Phone
CanadaVernon Internet
CanadaVernon Wi-fi
CanadaVernon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Vernon, British Columbia

Latest outage, problems and issue reports in Vernon and nearby locations:

  • cinnamon_runner Jlynn ❤️📱📸👟🍀🌺 (@cinnamon_runner) reported from Vernon, British Columbia

    So a couple of things, one the person that didn’t notice money being paid for something that wasn’t there’s for 5 years is a total fool. Second, this guy not paying Telus’s is an idiot. You were getting a service that made you not noticed you haven’t paid it ever! He knew

  • erimegsmom Kathleen Ott (@erimegsmom) reported from Coldstream, British Columbia

    @Bell_Support @kapboy59 No rebooting the whole community is out. Check with your friends at Telus. Same issues. People here with no phone service for 24hrs

  • erimegsmom Kathleen Ott (@erimegsmom) reported from Coldstream, British Columbia

    @TELUSsupport we were promised a credit if we switched our cell phone back in Sept 19 & credit when there was major issues with cable/internet nov 19. Now end of Jan. 20 no sight & a rude email in response to a voicemail we left. One more chance or we are done with Telus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pintutpatel Ankur Patel (@pintutpatel) reported

    @TELUS I have one day old internet, I pay for 1GB and get only 300Mbps speed and there is no support I have connected my laptop with modem with Cable but still, the same issue and No one supports me, forwarded my call to the loyalty team, and put me on hold for 1hr and no answer.

  • justinbridges28 Justin (@justinbridges28) reported

    @Mulder578 Telus Sucks

  • _homogay 𝙛𝙪𝙘𝙠 𝙤𝙛𝙛. (@_homogay) reported

    ive been given the runaround by telus like 4 times trying to get my internet swapped over and every time i call i spend an hour on the phone and they say theres an issue and they’ll investigate and call me back and never do

  • JKHirtle J.Hirtle (@JKHirtle) reported

    I've never seen a company as disinterested at my switching to them for a service as #Bell. 0 ***** given. Also @telus, why do I need a credit check to bring my 📱 over to you and give you my money? 🙄

  • TdotinLA Tia Daniels (@TdotinLA) reported

    Just had a guy from Telus at my place. He’s probably texting his friends right now about the big #PatioClub sign in the living room or the creepy mannequin that watched him work

  • MyersYEG Chris Myers (@MyersYEG) reported

    @TELUS sent us equipment without authorization and took money from our account for a service we@never asked for (theft in my books). Now they expect US to ship the unwanted equipment before we get a refund. @Shawhelp, expect a call from us tomorrow.

  • markvk12 markvk1 (@markvk12) reported

    @TELUSsupport hi Telus, I’m experiencing internet outage in Vancouver (V5Z) , is it just me or the whole area is also affected?

  • Glen_Allan_ Mr. Glen A. (@Glen_Allan_) reported

    So here I sit waiting for my ladies, with @telus service on my new iPhone, 2 to 5 bars signal strength, watching Twitter wheel spin forever trying to update tweets. No Telus hotspots in West Ed mall, plenty of Shaw hotspots though. Maybe time to switch back.

  • VGMaps Jonathan Leung (@VGMaps) reported

    @GoDaddyHelp It is not my Internet Service Provider. My friends and other site users are reporting the same thing regardless of if it is Telus or Shaw, or where they are from, Canada or the U.S. The problem is not on all of our ends. @GoDaddyHelp there must be something you can look into.

  • Ness_eliot88 Eliot Ness (@Ness_eliot88) reported

    @TELUS Why does your service technician Aswani say he will here today to finish the installation 2 ago and confirms that I don't need to book with Telus. But then today is a no show and says i need to book with Telus