Telus

Telus Outage Report in Viking, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Viking, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Viking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Viking, Alberta 02/01/2026 00:25

February 01: Problems at Telus

Telus is having issues since 08:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • farhan4real Farhan Ali (@farhan4real) reported

    @TELUSsupport How can Telus Diaconnect and Cancel My service !! Was in a middle of meeting and customer service has no idea Who or why it was canceled!!.

  • Momof4_sendhlp Momof4 (@Momof4_sendhlp) reported

    Shira Saddleback is missing between RMH and Maskwacis. The horrible service provided by @TELUS in Maskwacis and the gaps in service in the region are preventing her cell phone and vehicle GPS from being located.

  • alimyhap Alim (@alimyhap) reported

    I've now broken the 2 hour mark on hold with @TELUS @TELUSsupport . Unbelievable.

  • fbg83 Megan (@fbg83) reported

    I never thought I'd have regrets switching to bell from telus 😬😳. I'm hating bell.

  • AwakeRubes RubesAwake (Robin) (@AwakeRubes) reported

    Huawei has already installed 5G equipment in Telus cell towers across Canada. Employment and Social Development Canada made Telus sign a non-disclosure agreement regarding the extent of existing Huawei 5G network operations in Canada.

  • WillMorr1 W L-Mo (@WillMorr1) reported from Transcona, Manitoba

    @Shawhelp Somehow you have ported my brother's home Shaw phone to someone on Telus in error or someone stole it. How does this even happen and why would you think that he is responsible to fix it?

  • wilko_k Author Wilko van de Kamp 🇳🇱 🇨🇦 (@wilko_k) reported

    The future is friendly according to @telus - but trying to get a change to your services processed with them certainly is not. #fail #frustrated #wasteoftime

  • jasonwong_21 Jason Wong (@jasonwong_21) reported

    @TELUSsupport Didn’t help! I’m assuming it has to do with the Sasktel network being down, as I believe Telus uses Sasktel towers in the province.

  • pawprints1986 Laney 👩‍💻🥄🍊🇨🇦 (@pawprints1986) reported

    @RebelNewsOnline @SheilaGunnReid Comforting... Wonder if it trickles down to their smaller companies like koodo and public. Wonder if it matters for those who keep location off or they straight up pinged the nearest tower And why *only* telus? 🤔

  • BarryKiefl Barry Kiefl (@BarryKiefl) reported

    @MAP_Canada Big tech (Google, Facebook, etc.) have taken ad revenues from traditional Canadian news outlets but the ‘delivery boys’ for Google/FB are internet companies like Bell-Rogers-Telus. Should they be providing more, direct financial support to local news?