Telus

Telus Outage Report in Viking, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Viking, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Viking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Viking, Alberta 01/20/2026 17:40

January 20: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SandraBoos Sandra McLaren Boos (she/her) (@SandraBoos) reported

    @TELUS @TELUSsupport cell service sucks

  • cmirissak Courtney Kennedy (@cmirissak) reported

    Hey @TELUSsupport is something going on? I lost all service and now only coming back in 3G. Can’t maintain a phone call for more than 30 seconds or it cuts me off and your chat function told me I had to call in for technical support. #help #telus @TELUS

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    Is anyone else finding @TELUS data to be painfully slow over the last few days, or is it just me??

  • grimis101 Chris Gee (@grimis101) reported

    Hey @rogershelps since you dinged me for a cancellation fee can we agree that you owe me a refund because your service was unusable in half of my town for almost eight months? No? Didn’t think so. I’ll make sure everyone in town knows @telus works though so they’ll leave you too.

  • GrannyGTArp Grannygta / 2_pop ⚰🌈👵♿🐱‍👤 (@GrannyGTArp) reported

    Tried to call @TELUS to talk about some internet changes. Had to hang up 3 times. I DONT WANT A ******* MEDIALERT. Your push sales are dam annoying as hell. Canceling and moving on ty SHANDRO

  • crapfacestupid rawls in a gay club (@crapfacestupid) reported

    @perfecthate @TELUS @TELUSsupport **** don't work bae

  • Kylan13396502 Kylan (@Kylan13396502) reported

    @muneer_bey @TELUS Totally agree...before telling others to reflect...how aboots you look internal on that one... Your reps lie... Your reps run multiple credit checks and screw peoples credit...and after being proven wrong...they double down and lie some more...👍🇨🇦

  • Kylan13396502 Kylan (@Kylan13396502) reported

    @TELUS Yes...phone your service line and reflect as you listen to the same 5 songs and prompts over and over for hours... Higher vs usual calltimes? How many times have i been randomly transfered or disconnecting when speaking to telus...less calltimes less disconnects

  • rfran17 R Francis (@rfran17) reported

    @TELUSsupport Thank you for the incompetent service. After 6 days of being without wifi, the Telus escalation team couldn't even get their stuff together. Ended up going with Shaw😑

  • Kylan13396502 Kylan (@Kylan13396502) reported

    @TELUSsupport, how many telus agents does it take to provide proper phone service? Trick question... Answer still not known... #allowamericanmobilitynetworksincanada