Telus

Telus Outage Report in Viking, Alberta

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Viking, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Viking and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Viking, Alberta 11/20/2025 13:55

November 20: Problems at Telus

Telus is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Harpree12332366 HarpreetSangha (@Harpree12332366) reported

    As if these companies are not earning enough profits fr the telecom racket - now this "Telus asks CRTC permission to add 1.5% credit card surcharge to customer bills"

  • RyersonDundas Ryerson is on Dundas (@RyersonDundas) reported

    @SivainON @GregRout @CBCToronto Telus will lose more money with lost customers than the 1.5% fee they gain, you fetus. I would never give my business to a company that charges me to use a credit card. I will gladly change my loyalty to a business that doesn’t charge.

  • JioCare JioCare (@JioCare) reported

    @rohitsuccess Hi Rohit, that certainly isn’t what we want you to experience! Please follow the steps shared below to check if the issue gets resolved: 1 - Restart your handset 2 - Disable WiFi calling 3 - Search for operators manually and try connecting to Bell and Telus via 4G (LTE) (1/2)

  • SivainON x - Randy78 🖕 (@SivainON) reported

    @JBH8 @CRTCeng @TELUS Yes, we should prevent all business from passing any fees they incur onto the customer. LoL. You do know they likely pay more in CC processing fees, right? The issue is not fuel surcharges and CC payment - it’s the base price of data plans in Canada. That’s where enough is enough

  • tom_wilkinson50 🇨🇦🌻Tom Wilkinson (@tom_wilkinson50) reported

    @globeandmail Yep Telus thinks it has Customer Service!

  • ChickenFry02 Chicken Fry (@ChickenFry02) reported

    @TELUS Just imagine telus earn 27 billion or more every year. But they are still expensive service. People need to stop using this expensive overpriced network company.

  • BNBroadcast BNB 🇺🇦🏳️‍🌈🎸🥁🎃 (@BNBroadcast) reported

    @TELUS Is charging customers an additional fee to pay you setting you apart? Is that friendly? **** you #DarrenEntwistle

  • TheeAlphaFemale Twyla (@TheeAlphaFemale) reported

    @YYCRed @TELUS Not to mention that those paying with credit cards are likely those in financial trouble. Not unlike overdraft fees, they will be taking money from those that have none. #greed

  • jesskube Jess Kube (@jesskube) reported

    Good move though... switching to Telus fiber internet now. 1 Gbps up & down. $80 per month, 2 year contract. No install fee. $150 credit towards shaw cancelation fee. Next day install.

  • Liberalism2021 liberalism not a Liberal (@Liberalism2021) reported

    @rodmickleburgh @TELUS I run a company - and I like profit - that makes me the bad guy/girl/them.