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Telus

Telus Outage Report in Viking, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Viking, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Viking, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheTimesofJJ
    JJ (@TheTimesofJJ) reported

    Fido has better signal than telus

  • YodaRaptor
    Sergio - Raptors #wethenorth (@YodaRaptor) reported

    Wow @TELUS 2.5 hours on the phone on hold to talk to home security retention? Is this what you qualify as customer care? I'm about to go from adding services to cancel all together

  • GordLacey
    Gord Lacey (@GordLacey) reported

    @markiemoose You should pause all the devices on there, which would cause them to call Telus for support.

  • shakois
    shakeyshakois (@shakois) reported

    @TELUS - are you still charging a credit card service charge for customers in Alberta?

  • laurelcmc
    Laurel McIntyre (@laurelcmc) reported

    Isn’t it fraud to charge for an unwanted, unused, unrequested service? #CRTC #telus

  • GK_Fellows
    Kent Fellows (@GK_Fellows) reported

    @TristinHopper One way to make sure we won't get cheaper telecom (for example) is by forcing new entrants into the market, where they duplicate fixed costs and usually offer even poorer quality service. We have, basically 2 wireless networks: Rogers =1 Bell = 0.5 Telus = 0.5

  • ErikFredrickson
    Erik Fredrickson (@ErikFredrickson) reported

    @SCUBADubois @TELUS I hear ya. If I ain't plugged it just drops. Different company but the same problem.

  • greenurlifenow
    Bonnie (@greenurlifenow) reported

    So annoying when you are offered a promotional rate, yet the company messes up the billing (which I sadly expected) and you have to repeatedly spend hours on the phone, trying to get the problem fixed. Looking at you, @telus. #Frustrating #TimeWasted 🇨🇦

  • Iamwiths2pid
    Jerry (@Iamwiths2pid) reported

    @jrfan1980 @siomoCTV Unfortunately for us, Walmart and Sobeys will raise prices to match them. See Bell, Telus and Rogers always shafting the customer.

  • Gingerbeef76
    GingerBeef (@Gingerbeef76) reported

    @SCUBADubois @TELUS @TELUSsupport That’s weird. We had that issue with Shaw, the wifi was running on the same bandwidth as our Bluetooth stereo system for our TV, shaws router didn’t have the ability to switch the channel it ran on so it was one or the other. Eventually we switched and have no issues since.