Telus outages and service status in Viking, Alberta

Problems in the last 24 hours in Viking, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Viking, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦BASSASSASSIN🇨🇦 (@joe42071) reported 7 minutes ago

  @TELUS @TELUSsupport why does your network suck *** the last 4 days? Please don’t respond with “restart your phone” or “have you called Telus support”

• 
  Janet S. (@Jes_561) reported 7 minutes ago

  @GG37374104 Wow really !? I still have my landline with Telus and have never had them ask me to give it up. People wonder why I keep it but I find it way better sound quality than any cell phone I’ve ever had.

• 
  Grizz Axxemann (@GrizzAxxemann) reported 9 minutes ago

  @MrStache9 Much as I'd love to make the switch, the upload speed is no good for my use case. I'm getting 900+Mbps up/down on Telus. It ain't cheap though. $170/mo after tax for unlimited usage. And boy howdy, do I use it. a couple TB/month up and down.

• 
  Jd (@ProfesorRefer) reported 9 minutes ago

  @Tablesalt13 For those that want to know TELUS outsources the most: It runs a massive global BPO operation (TELUS International/digital solutions) with call centers and services abroad. Its Canadian headcount has steadily declined while global grew. • Bell does offshore some customer service/IT (complaints about India/Philippines agents and recent moves are common). • Rogers has done the least visible offshoring for customer-facing roles: It publicly committed to (and delivered) 100% Canadian-based call centers/customer service teams (including repatriating Shaw jobs in 2023). It still positions itself as the only national carrier with this focus, though recent cuts, AI, and third-party shifts have drawn criticism like the others.

• 
  Salty Albertan (@FringedCanuck) reported 12 minutes ago

  @martianwyrdlord Telus is the worst telecom company in Canada. Over priced GARBAGE

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  Heldy (@HeldyCarvalho) reported 13 minutes ago

  @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

• 
  rubbertrout (@rubbertrout_) reported 16 minutes ago

  The sound is all ****** up on the @TELUS TV app and @Sportsnet plus doesn’t want to work either. For what I pay for this **** I’m very unimpressed

• 
  Marcus Neufeld (@mneufeld123) reported 16 minutes ago

  @CalgaryDave Davey Robinson the mental midget. Read your Roger’s or Telus contract That does NOT happen You’re such a stupid *******

• 
  Jerry Lambert 🍏 🍏 🍏 (@JerryLambe75755) reported 18 minutes ago

  @TELUSsupport It’s great to see Telus results continue to decline. Customer service is awful. Waiting hours to speak to a human …. not giving loyal customers the same offers as new customers …. watching woke commercials to social engineer people …. I’ll NEVER come back.

• 
  DirtlumpIII (@DirtlumpIII) reported 25 minutes ago

  @RalphKleinD3 @MrStache9 The guys I know who use it are like cult members. every one loves it and would fight you if you said something bad about it. That's all I know. LMAO! Once my telus **** is up I'm probably going to go with it.