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Telus

Telus Outage Report in Wainwright, Alberta

Why is my Telus service not working?

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Wainwright, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wainwright, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cdnsnowbird1
    cdnsnowbird (@Cdnsnowbird1) reported

    @ADT Thank you for answering at least. That’s more than ADT CANADA has done. I was able to reach them ONCE after a long wait … but not since. This is incredibly poor service. Before the merger with Telus, I had no issues whatsoever .

  • EyesWid51213134
    Eyes Wide Open (@EyesWid51213134) reported

    @TELUSsupport your sales rep came to my door & I signed on for PIK TV, Apple TV and wifi. On Aug 21, a technician came to install the wifi and the “boxes would be mailed in a few days.” Sept 22: 3 hr later (phone) with Telus support, numerous emails and nothing!

  • SardonicIAm
    Mike (@SardonicIAm) reported

    @JillKrop @TELUS @TELUSsupport I've had years of experience with their apparent inability to keep customer records straight, i.e. "do not contact". Really is no excuse for it.

  • FJKennrdy
    FJK (@FJKennrdy) reported

    @m_f_kennedy No I don't work for or have any relations that work for Telus. Guess I'm enthusiastic about the service. 🍁

  • BShane555
    Shane (@BShane555) reported

    @doornumero3 @hidrees At least we keep paying billions to those who have been “building” the system the last 2 decades. $50M/ quarter? Might be time to shut down Canada Health Infoways, they have had too much time & might be working more for Telus. @DonDavies

  • UricHunt666
    king James (@UricHunt666) reported

    @TELUS lovely customer service.. over an hour with a live agent, just for them to end the chat and make me start from 0 again

  • joshtalbot
    Josh Talbot (@joshtalbot) reported

    @TELUS @TELUSsupport why is the cell service in West Vancouver so poor? The amount of dead spots is like living in a rural area, walk into a building and it’s non existent. Why?

  • CoachKurc
    Kurc Buzdegan (@CoachKurc) reported

    @TELUSsupport Friday a Telus rep (I think) came to the door to sell us on Telus. All sounded good, gave ID to secure account then no communication since. No way to call you to see whether legit, then read other issues here & about to cancel even if this is real. Poor start.

  • neil_wyles
    Neil Wyles (@neil_wyles) reported

    @JillKrop On a call, trying to cancel, because my work building is very old, and has no fibre optik and telus has no plans to install for the building..."would you like to upgrade to fibre optik?"... ABC...always be confusing...now we have Shaw @ 10 X the speed.

  • m_f_kennedy
    Ken-nedy (@m_f_kennedy) reported

    @FJKennrdy ...do you work for Telus? Or are you just wildly enthusiastic about their service?