Telus

Telus Outage Report in Wainwright, Alberta

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wainwright, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wainwright and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wainwright, Alberta 12/13/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • g_duteaud Guillaume #ProtectTransKids Duteaud 🥑🔰 (@g_duteaud) reported

    So it’s only been a few weeks and my experience with @TELUS so far has been nothing but trouble. @TELUSsupport how come I’m unable to add a data top-up either through the app or website? And how do I get a human being to fix it without wasting half my day on the phone?

  • KennyJamess EDM Jake Paul (@KennyJamess) reported

    @wordsmythical @TELUS @ShawInfo Yea but Shaw is stil garbage 100% since they throttle their users

  • profx307 Troy Mulawka (@profx307) reported

    So I sent a message to @ShawInfo and was immediately talking to a field sales rep and they took my info and they can set me up with better pricing. I still want what I am owed from @TELUS . Like hell even your loyalty can get back to me after being almost a 20 year customer

  • notseinfeld01 Elaine🇨🇦 (@notseinfeld01) reported

    @TuraEmanuela Telus can't fix it. My husband ran out of a prescription and decided to try telus, they couldn't book him in until 2 weeks later. He decided to brave the walk-in waits.

  • paythepiperr Pepper_Peps (@paythepiperr) reported

    @TELUS have a supervisor call me, I’ve had enough and you have 2 complaints in at the BBB and more will continue you can’t keep someone on hold because you guys messed up big time and don’t want to deal with your errors that directly affects their financial credit

  • TheKookyCoyote Kooky Coyote (@TheKookyCoyote) reported

    @Telus @TELUSsupport Another question—I’m wondering if there’s a way to buy extra data? I’m travelling and using GPS a lot. I have a CAN-US plan. I can’t sign in to my account to check for this myseld—I keep resetting my password and it immediately says it’s wrong.

  • LeonsPaddle x-Leon's Paddle (@LeonsPaddle) reported from Beaumont, Alberta

    @shpins @dodgesroadkill @Sid_Seixeiro Definitely does, bell says the same. Telus must just be slow haha was about it to lose it

  • Utility_Safety Utility Safety Partners (@Utility_Safety) reported

    Our 800 number is currently down. Our telephony service provider, @Five9 & @TELUS are working on the issue. In the meantime, if you need to #CallBeforeYouDig, pls call 587-487-5353 Thank you.

  • 99pct3 99pct (@99pct3) reported

    @WIONews Google took control of Telus's e-mail. Sucks.

  • sheilawalker73 Sheila Walker 🤷🏻‍♀️⛳️🍸 (@sheilawalker73) reported

    @erdocmom @TELUS And WHY aren’t they using Starlink for all rural service More reliable and much lower cost. Probably, if purchased in bulk by governments even cheaper … thinking here of remote FN reserves.