Telus Outage Report in Westbank, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Westbank, British Columbia
The most recent Telus outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
Wi-fi | |
| Kelowna |
||
| West Kelowna |
TV | |
| West Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TELUS Support
(@TELUSsupport) reported
@brandanCiccone Hi there, Brandan. We're sorry to hear that you are leaving TELUS. Sadly, we don't cancel services on Social Media. Please reach out to our Client Care team at 1-888-811-2323 and they will be able to assist you.
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Megan Kennedy
(@WanderlustMegan) reported
@LeftCoastLeafs @TELUSsupport That’s not right!!! Telus - you need to fix this! This is essential TV viewing!
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Anisah Egely
(@AnisahEgely) reported
Someone explain to me how I called telus to cancel my home phone and ended up upgrading it.
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Mike Reid
(@Miker_Reid) reported
Anyones Telus cell having issues?
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🇨🇦 Barb aka Kelownagurl 😷🌱
(@kelownagurl) reported
@TELUSsupport I'm a long time mobility customer. 1989 family, 2004 in my own name. I am getting a new phone and plan to switch to Koodo for $50/month for 5gb data etc. BYOD. Is there any use calling Telus customer service to see if I can get this same deal thru you?
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Buke
(@bukelacktavose) reported
@TELUS @TELUSint Telus, your prices for everything are ridiculous and unsustainable . You should be ashamed of yourselves . I hope every customer past and present contacts the @CRTCeng
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ENMAX
(@ENMAX) reported
@Sam36378129 There have been some Trouble Response calls in this area which would explain why you saw ENMAX crews. However, they would not be digging or working on communications equipment. The work shown in your photo will have been performed by either Telus or Shaw. Hope that helps clarify.
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✖️- Matt Plamondon (32-17-2)
(@MattyPlumz) reported
@TELUS service is by far the worst in every single way. Getting soooooooooo fed up
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vica$h
(@vic97613386) reported
@GaryGosal34 @bgav23 Telus the truth, are they good or bad??? 🤔
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Flagpole to Canada
(@Flagpole_Canada) reported
@gregobr @TELUS So they’re implementing what cable learned in the 80s/90s when they moved to FTTN (but didn’t need to do FTTH because coax isn’t complete garbage).