Telus

Telus Outage Report in Westbank, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Westbank, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Westbank, British Columbia 05/09/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Westbank, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna Phone
CanadaKelowna Phone
CanadaKelowna Internet
CanadaKelowna E-mail

Community Discussion

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Telus Issues Reports Near Westbank, British Columbia

Latest outage, problems and issue reports in Westbank and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew_Sully Andrew Sullivan (@Andrew_Sully) reported

    @telus do you have anyone working in support???

  • JamesDo77773162 Dividend Junkie (@JamesDo77773162) reported

    @DividendKingTSX I am a Telus customer phone, internet, and TV and they have terrible customer service. But the best phone reception Barr none. I got frustrated years ago with their customer and switched providers. I went through two other companies before going back to Telus.

  • DavidASeidel David Seidel (@DavidASeidel) reported

    I have allowed the “up to 5 business days for claim processing”…twice over. When I try to contact anyone else at Telus they say that they can only sent a note to Property Damage dept but nothing else. Which again is unacceptable becuz it is damage you did to my property. #LAME

  • GShah2 Gohar (@GShah2) reported

    Yo wtf Telus was offering 100GB data plans this past Monday for 75 bucks 😱

  • kyle40849638 kyle (@kyle40849638) reported

    @TELUS Hey, how the heck am I supposed to get help with my Telus EPP account. I’ve been on hold for 3+ hours, 3-days in a row. If I call the main line and they won’t help me because EPP. What gives?

  • MihajlovicSasha BeinSasha (@MihajlovicSasha) reported

    @TELUSsupport Outage in PortCoquitlam area all Telus customers in Rowland street no internet! Why is Telus not doing anything about it! I am trying to contact someone all this morning!

  • dianamoher Diana Moher (@dianamoher) reported

    Coming up on 24 hrs with no power. #telus fibre optic line cut between Gabriola and Mudge islands, so no phones, internet, #Shaw down too! 🙄

  • ranaaman405 Aman kumar (@ranaaman405) reported

    @TELUSint @TELUS @TELUSsupport this company is doing scam and fraud with employees by doing bulk hiring and taking efforts and work of employees to grow their business and then terminating them by taking there salaries in noida sec 135they don't even consider about medical issues

  • Mike39364890 Mike (@Mike39364890) reported

    @Pyshkov @apmassaro3 Such a rip off. And we thought Telus and Rogers were bad....

  • DividendKingTSX DividendKingTSX 🇨🇦 (@DividendKingTSX) reported

    Have been a $T.TO (Telus) customer for 7 years as of this month. (Since I was 18) I’ve been trying to contact customer support for 3 days with promises of call backs and never getting them. Might be time to look at other providers 👀