Telus Outage in Westbank, British Columbia

Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

@TELUS is the worst to deal with! Might as well move to bell.

Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

@TELUSsupport Telus support is a joke. Unusually high call volumes. That seems to be the norm.

@chelseysinden @Rogers Ive come to conclusion all phone company’s are shady and have absolutely no customer service skills and customer satisfaction obviously isn’t in their vocabulary. I was on the phone with @TELUS for an hour and a half today and they did **** alll for me.

@chelseysinden @Rogers Ive come to conclusion all phone company’s are shady and have absolutely no customer service skills and customer satisfaction obviously isn’t in their vocabulary. I was on the phone with @TELUS for an hour and a half today and they did **** off for me.

@chelseysinden @Rogers Ive come to conclusion all phone company’s are shady and have absolutely no customer service skills and customer satisfaction obviously isn’t in their vocabulary. I was on the phone with Telus for an hour and a half today and they did **** off for me.

@TELUSsupport internet service has been intermittent over the last 3 days. Not able to work from home. 34% packet loss pinging the Telus default gateway (198.53.72.1). Huntington Hills Calgary

@TELUS @tarasophia “being of service” that’s funny because you shut my service off so i can’t do my job because of what is literal pocket change to your company so i mean i can’t thanks to you. also are you kidding me.

@TELUSsupport @TELUS not to mention i was never urgently notified i received similar letters to bills with no noted urgency. no phone call, no email, just plainly marked letters. absolutely mind-numbingly stupid.

No one knows my father he will be looking for that computer brain I'm like Daddy it's Telus & Koodoo where is it's brain? Engineers to see which Network I'm using..He still doesn't get it..

@TELUSsupport I am currently running the Telus 50 plan, which entitles 50down, and 10up, however I am only getting 2.8 up. How can I have the correct amount of upload given to me? I'm beyond tired of constant internet cutouts and just overall slow, inconsistent high ping internet

@drmsgandhi @TELUSHealth Also stability issues & regular crashes. Serious decline in performance since Telus bought PSS from the CMA.