Telus Outage in Westbank, British Columbia

@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

Switched to Telus today, Worst decision of my life

Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

@TELUS is the worst to deal with! Might as well move to bell.

Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

@telus @TELUSsupport fibre optic outage in #Abbotsford any update on it returning please?

@TELUS Hadara in head office apparently…. Ya hung up the phone when she doesn’t want a customer to explain their issue… maybe the position is too strong for her

@TELUSsupport Thank you for reaching out. I have been having technical problems with telus service for a long time. On a regular basis the TV freezes up and I have to unplug the pvr/ tv and reboot it. Sometimes that doesn't work do I have to call in to telus for help. Also other issues.

Really loving being unable to access my diabetic health records today because of poor management of the records website. But luckily Telus health has reminded me of free therapy I can do on my phone while my pancreas dies.

@TELUSsupport Ok, I guess that's a no. I've been a Telus customer for about 20 years now. Dropping pixel phones is a deal-breaker for me. It's time for a new device, and I'm trying to determine if I need to look at other carriers to get the phone I want.

@TELUS @TELUSsupport you guys are actually the worst providers I have ever been with. I will be here yelling it from my roof top for the rest of the week untill you guys send someone to fix y’all’s mess. Xoxoxox 🎙

@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍

@YvanF3 @TELUS It’s probably a reference to a condo building tbh but I just couldn’t help but laugh.

@LukeRdeGruchy Consider, the population of the 867 area code (Nunavut, Northwest Territories) has a majority of aboriginal people. Both the Regulator & Telus allowed & did this blocking. Think it would be hidden & go down the same if Trudeau's mothers cancer surgery was blocked in Montreal?

I didn't even GET my emergency notice. @TELUS, big fail there.