Telus Outage Report in Westbank, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (21%)
-
Wi-fi (12%)
-
TV (8%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Westbank, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| West Kelowna |
Phone | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
-
Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
-
Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
DatNopeLegend
(@N0PELGND) reported
@FlamingPaw @TELUS for realsies tho is it true that all ISPs in Canada suck or are there actually “decent” ones i’m curious and even more now after the rogers outage
-
Steve Laffin
(@OilEsks) reported
@kirst_alyssa @ChrisAkins2 @TELUS This - all the providers are so terrible at one time or another. I’ve felt badly ripped off by each of the big three, and doubled back around to Telus - who are actually doing much better this time around… so far
-
Garry Lee
(@OilerProud) reported
@kirst_alyssa @BigDthetrucker @TELUS What exactly does Shaw network mean? Never seen 2 different data distinctions on a cell plan before.
-
🇨🇦 Degen Jennie and Me Vegas Vlogs 🇨🇦
(@DeJennie_and_Me) reported
@Justin_Nomura_ We have a Can/Us plan with Telus. Plan works the same down there as it does up here… 40 or 45GB I believe it is.
-
dangered wolf
(@dangeredwolf) reported
@FlamingPaw @TELUS at minimum Telus did not take down half the country like Rogers did
-
Burnaby Exposed
(@BurnabyExposed) reported
The only other offer I will accept is a 50% discount. I will NOT negotiate. I will expect a response from you by end of day Tuesday, or I will move ahead with CCTS and OIPC complaints (in addition to the RCMP complaint already filed.) @TELUS @TELUSsupport @TonyGeheran
-
Rina
(@Rina224482522) reported
@TELUSsupport - I now have a broken TV for 48 hours due to your technician damaging my property when he attended my home to do fiber install. I am paying for optik TV with NO TV and I have NOT received the courtesy of a call from TELUS on how they will rectify this situation?!
-
BKoopa
(@BKoopa1) reported
@kirst_alyssa @TELUS that's the problem with these companies - they give you the deal to get you with them, then they don't give you any deal to try and keep you. You're better off switching back-and-forth to keep the cheapest offers... which is bonkers.
-
ambivalent_one
(@ambivalent_one) reported
from
Ottawa, Ontario
Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
-
Jing Jiang ✨
(@Ginger_Crystal) reported
Telus promotion agents = scammers. They could change your contract if you don't hang up on their calls for being polite. And even customer support cannot change the contract back. We need more internet companies to compete in Canada.