Telus Outage in Westbank, British Columbia

@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

Switched to Telus today, Worst decision of my life

Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

@TELUS is the worst to deal with! Might as well move to bell.

Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

How low can Appen $APX go today keeping in mind Telus walks away and poor trading update.? Those shorted at top will be having a good Friday today 👊

@telus your roaming sucks

@TELUSsupport @TELUS I have had an issue with my service and it’s the same problem as the first 2 times your equipment and yet I have to wait 3 weeks for someone to come fix it and your gunna make me pay my bill while I wait Jesus Christ that’s horrible service

@TELUS So now nobody answers the phone~! Your automated system sent me to Tech support and it's been ringing now for over five minutes. What a pathetic joke...

Nothing grinds my gears like calling customer service and being met with a robot asking me why I’m calling. I want to talk to a real person @TELUSsupport @TELUS

@TELUSsupport @TELUS This is on your website and there’s no cancel button like on literally any other company I deal with. I requested a call back 2 hours ago and nothing…

@zephryus47 @ShawInfo I find Telus to have slower speeds, costs about the same but their customer service has been way more responsive than Shaw gave us.

. @CRTCeng do you think cell phone carriers routinely cutting service for under a $100.00 is a good thing or a bad thing in these times where the ability to send & recieve health related calls? Further is it ethical to use that to boost profits? @TELUS #canpoli #onpoli

@Darksyne2 @TELUS Hi Darksyne! You have the option to cancel an appointment from your MyTELUS account. What kind of app is it? Please feel free to send us a DM with more details if you still need assistance.

@TELUS is full of thieves. Returned all my equipment to the technician and received a bill for all of it. My equipment was stolen and Telus is trying to bill me. CANT WAIT To CANCEL