Telus Outage Report in Westbank, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (2%)
Live Outage Map Near Westbank, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Wi-fi | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| West Kelowna |
||
| West Kelowna |
Wi-fi | |
| West Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Shelley Kentner
(@AlconaShell) reported
Just checking, after years of Telus abuse, and seeing they’re back to cute animals as advertising, does anyone else strongly dislike? My Granny said I’m not capable and never should be, able to hate.....
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danelle marie toner
(@danellemarieton) reported
@TELUS why do I NOT have service or data?
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Reshmi Chandra ♡
(@_RChandra) reported
I phoned Telus on behalf of my company and scheduled someone to come in to make the dang internet work. I’ve been training for this day my entire life. My parents always made me talk to the tech support team, even as a kid lmao
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Michael Law
(@mikelaw86) reported
It's so strange getting @telus advertising directly from @koodo. I mean, I get that Telus owns Koodo, but do you not want me as a customer? Lol emails convincing me to switch weekly.
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bcwolfgirl aka mèlemst’ye
(@bcwolfgirl) reported
NO SPECIAL ON DISCOVERY (STUPID LONE STAR LAW) ******* TELUS SCREWS US EVERY TIME .. MISSING BILLY BROWN SPECIAL **** **** ****
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Supporting local businesses and community
(@EntitledCanada) reported
@TELUSsupport creates one problem after another Be it wifi, tv, billing or customer service all are useless and frustrating. This is feeling like a full time job. Never again #Fail @TELUS
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Alex McRae
(@BCLIONS_54) reported
@TELUSsupport 5 years ago a technician installed internet in my condo a broke my intercom. I thought @Telus repaired however I discovered from my Tenants that it was not fixed. So after a month 5 phone calls with @Telus customer service I thought that I had finally scheduled
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Kevin
(@KFitzy16) reported
@marcdweber Happened to me with Telus. But when calling Telus, those times no longer exist and each time I ask collections company to send documentation, it never arrives and they don’t call for 6-8 months, then rinse and repeat.
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Alex McRae
(@BCLIONS_54) reported
@TELUSsupport years ago. That is likely why this problem was fixed at the time. All my family are currently in the process of cancelling their @Telus accounts.
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Jaded 🇨🇦
(@jadedlove71) reported
@bamil73 @TELUS @TELUSsupport I am having issues the same argh !!