Telus Outage Report in Westbank, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Westbank, British Columbia
The most recent Telus outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
Total Blackout | |
| Kelowna |
Wi-fi | |
| Kelowna |
TV | |
| Kelowna |
Internet | |
| Kelowna |
Phone | |
| West Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Umbra Jones
(@JonesUmbra) reported
@TELUS @BCLions @ISPARCBC People would love to help this worthwhile cause, but they can't participate in the CFL as fans anymore. Jab restrictions.
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Norm
(@heavensatruck) reported
@TELUSsupport I can honestly say that after decades with ShawTV, I woefully regret my decision to go back to Telus for my TV/Internet. Customer Service is atrocious. Callback hangs up, then agent dumps me off without explanation for another 20 minutes on hold before I gave up.
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Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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EMO LEBLANC™©® RECORDING ARTIST 🇺🇸
(@CountryMusicEmo) reported
Still receiving great service of @TELUSBusiness @TELUS @TELUSsupport I will probably be out of business by the time they get my web site up and running !
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night swimmer
(@CageyRatfish) reported
Telus' ridiculous app is no help.
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George
(@GeorgeStroe3) reported
from
Toronto, Ontario
@TTChelps I see, did not know, apologies. I am on Telus. Will do that, connect to the wifi. Did not know where to get off and was using google maps to guide me. But of course you need wifi for that. Fortunately the trains come out from the tunnel after Bloor and I had signal again
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Mateja Seaton
(@TejaSeaton) reported
@TELUS @TELUSsupport Recently signed up but got scammed into a contract we did not agree to. Trying to get help since August 27. Talked to 10+ people and bounced to escalation team. Left 5-6 VM messages, no one is calling us back. Abysmal customer service - worst experience ever!
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Onicks
(@OnicksEventide) reported
@PublicMobile anyone out there wondering STAY AWAY FROM PUBLIC MOBILE. wasn’t expecting the refurbished phone to be perfect but the one they just sent me looks like its been beaten to ****. The speaker grate is even missing on it. Huge disappointment @TELUS @TELUSsupport
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Somna
(@somnamusic) reported
@FidoSolutions Sent a dm but over 1.5 weeks of problems is making me so frustrated I’m considering just going back to Telus. Didn’t know the prizes of getting “won” back to Fido would include frustrations and inconvenience.
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Always in Pocket Pfully Pfizer'd 🇨🇦 ♌ 🇯🇲
(@Lioness_Tee) reported
The kid didnt even try to help me.....So annoyed. Telus was getting better but.