Telus Outage Report in Westbank, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Westbank, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Westbank and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 09: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Westbank, British Columbia
The most recent Telus outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
TV | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Westbank, British Columbia
Latest outage, problems and issue reports in Westbank and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Joel PhD
(@joelblackbeatty) reported
@TELUSsupport I’m trying to purchase a wifi booster through your website but it keeps saying “something went wrong, try again later”... why do you make it so difficult to give you money? I’ve just signed up with Shaw. Can you tell me how to cancel Telus service?
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Allyson Kozak
(@aalalasiinn) reported
When you cancel your phones with @TELUS but they still email you a bill for 0$.. it’s been months now it’s time to move on
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LifestyleDigs
(@TheLifestyleDig) reported
Yay @TELUS Optik TV finally came back on after being down for 3 hours. Interestingly, signal dropped during 5pm news. What is happening in the world today that Telus is censoring their paying customers from finding out?
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Kevin Akins
(@Krlakins) reported
So it’s bad enough that my internet and TV go out minutes before the final, after an hour the woman (in BELIZE!) tells me that the soonest they can get me service is a week from now. We have been all in on #Shaw for years. Calling #Telus.
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Jordan
(@steigercaseih) reported
@TELUS_Ag @TELUS Yet the town itself has just been given 5G, which also just got fibre about 4 years ago. It's pretty obvious you only invest in areas that will give quick returns to your pocketbook. The actual people who need better service are forced to wait and wait and wait.
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Starthaginian Finnegain 9️⃣
(@Sharp_Sticks) reported
@SammyKSampson it will take more than thermonuclear armageddon to keep the Telus building down!
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R Francis
(@rfran17) reported
@TELUSsupport Got all the necessary service within a couple of hours with the option of self-installation with Shaw. What Telus couldn't do in 6 days was done in a few hours. Again, thank you for the uneventful journey and waste of utter time.
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Jordan
(@steigercaseih) reported
@TELUS_Ag @TELUS But because the service in this area is so poor, I need a booster to make phone calls. Which is a pretty basic necessity in today's world, let alone rural internet.
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GamerPeep
(@Shoeprincss7) reported
@edmontonjournal @TELUS Employers will never able to fit that myth back in the box, they tried telling everyone for years and years working at home wasn’t productive. Almost grateful that they were exposed.
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Gabriel Bauman 🇨🇦
(@GabrielBauman) reported
@PhilRidinBikes Freedom/Shaw was great when I lived downtown and didn't visit the suburbs. The thing that ruined it for me was their weird home/away roaming setup. Data never worked when roaming to Telus or whatever. Coverage was better in the US than it is here.