Telus

Telus Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V4T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 01/07/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: West Kelowna and Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna Phone
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone
CanadaKelowna TV

Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ole_skip OleManSkip (@ole_skip) reported

    @RogersHelps @Rogers Fix it already... @TELUS any deals?

  • brown94_jo Joyce Brown (@brown94_jo) reported

    @tylerblack32 @TELUS @Bell I wonder why Rogers/Fido aren’t saying what the problem is? I’d like my cell to work again. Surrey, BC.

  • Stephen49085232 Stephen (@Stephen49085232) reported

    @globalnews Well BC Rogers customer time to Telus.

  • Ronell_j Ronell  I.T. Man (@Ronell_j) reported

    By this time next year I think I will have a new Samsung Note 22 or 23 Ultra with Telus. Rogers lost my trust after today 👎🏾 unfortunate but network reliability is important. A few hours... no problem but a whole day ?!

  • Zokambaa Zokambaa (@Zokambaa) reported

    @calgaryherald Roger's is trash and not only their reception areas **** (compared to Bell and telus) the customer service at Roger's is even worse... just watch the how bad they mess up Shaw when the takeover is complete

  • maxbtruth truth (@maxbtruth) reported

    @charityjkeller @RogersHelps Telus is cheaper and never had that kind of ridiculous situation

  • gregglatz Greg Glatz 🇨🇦 (@gregglatz) reported from Calgary, Alberta

    Best part of my day? Eight calls to @TELUSsupport because my Telus tech showed up this morning to do an install and left without getting in the building. Apparently, he’s the only person in the world unaware that the @rogers network is down and you can’t reach people by phone.

  • C_R_MacDonald CMac (@C_R_MacDonald) reported

    Today, in particular, I’m incredibly happy to be a Telus mobility customer

  • KarinKorchinski Karen Korchinski (@KarinKorchinski) reported

    @FidoSolutions I’d love to call you to ask for an update, but oh WAIT! I can’t call you or 911 or Telus or Bell to set up my new account. I’ve been a Fido customer since Fido was introduced. The lack of COMMUNICATION/info really sux. @RogersHelps @Rogers

  • Nevin_Thompson 🍺 寝瓶 🍺 (@Nevin_Thompson) reported

    @sherwinarnott Is it still down? I switched to "Freedom" Mobile (Shaw) a year ago, but maybe a year from now I will switch back to Telus. Or move to Virgin, where the rest of my family is.