Telus Outage Report in West Kelowna, British Columbia
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The latest reports from users having issues in West Kelowna come from postal codes V4T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (22%)
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Wi-fi (12%)
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TV (5%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: West Kelowna and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 West Kelowna |
Internet | |
| Kelowna |
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| Kelowna |
Internet | |
| Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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J Mar
(@jmar_here) reported
@TELUS what’s up with your monitoring system? I’ve signed up to new unit installed 3 days ago and it’s still not working right! I’ve called your support on numerous occasions and can’t help either.
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Jonny Palmateer (He•Him•His)🤘🇨🇦
(@Palmateer29) reported
Just ported 2 lines from @TELUS and 1 line from @Bell over to @Rogers. The decision to leave both was based mostly on crappy customer service. We were with Telus for at least 15 years. #TreatYourCustomersRight
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Craig
(@Yagocamus) reported
@koodo That is not the problem. You should stop telling people that. It was a Telus and Koodo issue. It went out just after 2:00 am for internet and came back on after 6:00 am. Texting was still available, but internet was out.
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SW_ON_TRAFFIC
(@SW_ON_TRAFFIC) reported
Major @TELUS @TELUSsupport internet outage overnight in #Kitchener. Seem to be working now again. Credit should be given to those of us that went without.
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Carter Loose
(@Carter_Loose) reported
I’ve had plenty of issues like this with Shaw, but PRI support was generally fairly easy to get a hold of. This is totally unacceptable Telus! This is one example but this is not the first time at ALL. Please do better @TELUS @TELUSsupport This should be a VERY simple request.
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Meh-lissa 🇨🇦
(@discoprincess) reported
Omfg Telus just texted me under the guise of watching the stanley Cup to get cable. **** no
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иα∂ια🌺
(@nadiadavey) reported
Okay, I thought it was only me having @Telus issue. #TelusOutage 🙄😠
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Kay
(@kmed888) reported
@TELUSsupport why is the alarm app for the adt by telus not working?? Unable to disarm with the app.
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Andrew Geczy
(@AndrewGeczy) reported
This is gonna be exactly like with Telus. They treat me like garbage forever, warn them repeatedly that they’re losing me… and they care not at all. Then I switch to Freedom and it’s “oh, but we’ll give you what you want.” After I put the work in switching? **** YOU
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TELUS Support
(@TELUSsupport) reported
@NoDronesCanada Hi there! Did you manage to get help in the meantime? Are you looking to sign up for Telus internet?