Telus

Telus Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V4T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 01/23/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

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City Problem Type Report Time
CanadaKelowna TV
CanadaWest Kelowna Phone
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • spreekster Steve Spreekmeester (@spreekster) reported

    @TELUS is there anyone who can help a 10 year customer with an overcharge of 1000$ from a BPN that I NEVER USED!! COME ON!! THIS IS INSANE

  • MrsSAnnable Suzanne Annable (@MrsSAnnable) reported

    @shoffmanAB Someone in our area got paranoid about 5G internet and knocked down the Telus tower. We start online learning on Wednesday & most of our kids won't have any internet service. This should be interesting.

  • FueledOne Brochacho 🍾🎊 (@FueledOne) reported

    hey @TELUS I am trying to draft in my fantasy league and don't have wifi.. want to help a brother out? @TELUSsupport

  • Dawrfer Deesembur (@Dawrfer) reported

    Never in my life has anything failed, betrayed, and disappointed me more than telus.

  • mtn_vibe G McAuley (@mtn_vibe) reported

    @ShawInfo Shaw sent me a modem in SEPT and it never worked with the current Telus system in my home at the time. We tried trouble shooting with Tech Support and it still didn’t work. Tech support said it was because our home wasn’t set up for it and that it wouldn’t work.

  • MichelletypoQ Dr. MichelleTypoQueen (@MichelletypoQ) reported from Calgary, Alberta

    @rdc7801 @JulieRohrYEG @YourAlberta Taking credit for their work.. much like he did with Telus Babylon.. he doesnt have anything to brag about so he takes others ideas and programs (see feds international airport protocols) as his own. Hes an idiot

  • DominicSinX1 DominicSinX (@DominicSinX1) reported

    @TheRoachMaker @JesseBrown @TELUSsupport My dad made a lot of money investing in Telus. We've both had our issues with them though. Shaw is really no better. 3 MB/s should still give you 10 Gigs an hour?

  • shoanah shoana harrower (@shoanah) reported

    @Shawhelp Planned outage we were not informed about it looks like. Was 24 hours in North Vancouver yesterday. Is that what we can expect? I'll switch to Telus but fire that happens.

  • mikewestel Mike West (@mikewestel) reported

    @Mark_Goldberg @mebuell The very first bit of information provided in the article - the market leaders - left out the 2 most dominant market leaders (Bell, Telus)! The real issue is ISED doesn’t have the budget required to connect everyone and there is no incentive to invest in rural without monopolies.

  • drumega Andrew S (@drumega) reported

    I did and it’s useless. No definitive status. That’s why I called the webstore support line only to get told that it’s been pending all this time and they can’t figure out exactly when it’ll ship. Why is @TELUS actively selling products on its website with a “5-7 business day”