Telus Outage Report in West Kelowna, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Jay 🔔 - @mastodon.social/@jaycooperbell
(@JayCooperBell) reported
from
Kelowna, British Columbia
@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mel "#Mailey" Sidhu
(@SidhuMel) reported
@omnipotent32 @Bell God damn bro, they almost as bad as @Telus!!!
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MichelleBellefontaine
(@MBellefontaine) reported
@HarvYEG @TELUSsupport Good grief. I switched to Telus because I am in a new development that has it built in. Shaw had wait times on their phone lines but never like this.
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Tony mcnamara
(@Tony89166) reported
@TELUS is it just me or has the TELUS customer gone severely down hill. I just spent 1 hour and 42 minutes on hold only to be cut off because they are closed for the day. I am thinking it might be worth my while to check the competition to see what they have to offer.
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Ambrose IT
(@ambroseit) reported
Starting at 5:30 today (11-30-2020), we're going to be doing some service on our Shaw Internet connection. Our Telus connection will take over the campus traffic so the impact should be minimal. Thanks for your patience!
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CDN Cynic
(@Cynic96104984) reported
“High speed” @Telus Internet struggling to load webpages on our devices. Kids gaming lags. #Telus online support won’t send a tech without saying it may or may not cost me a call out charge... when it’s their crappy service?!? Unbelievable. Customer service is dead. #Fail
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Matt Fougere
(@connectmyaudio) reported
I wish I didnt.get my cell service with @telus now because I feel like so sad that they are cons . I am sad I can't trust a soul including those I trusted with my digital life. You suck @telus. Enjoy what you already have and stop asking for more money for things that dont cost..
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Supporting local businesses and community
(@EntitledCanada) reported
@dougielelouch @TELUS @ShawInfo You've taken enough of my time. Endless emails and phone calls. Sick of explaining. Endless hours wasted. Just sick and tired of telus. Absolutely nothing but frustrating problems.
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Kruti Sutaria
(@KrutiSutaria) reported
@TELUS @TELUSsupport @telusmobility it's really nice seeing you answer other people. 2.5 hours and counting to cancel my plan if you can't fix that your rep failed to tell me the truth. Sent you a DM
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Mjjjjj
(@markjguico) reported
istg Telus is soooo **** bruhhh
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c darocha
(@chelseydarocha) reported
Why am dealing with ******* Telus at 10:30pm, like ****