Telus Outage Report in West Kelowna, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (18%)
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Wi-fi (11%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
Internet | |
| Kelowna |
||
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Hoeksema
(@JeremyHoeksema) reported
@theJagmeetSingh They made $1.45 billion and still tried to raise rates by $5 per customer because of ‘inflation’… you are the ones causing inflation!! @TELUS & the big three need to provide better service at affordable prices! $80-120 a month for one phone is absurd.
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Bruce Shearer
(@roystonbruce) reported
@rodmickleburgh @TELUSHealth @TheTyee We’ll this undercover detective had another successful session with a fam doc on Telus Health yesterday Renewed a prescription, reviewed recent blood tes results and ordered further follow up blood tests. NO CHARGE TO ME! I don’t have a fam Dr so without this service I’d be SOL
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Jack Zhang (💉 J&J)
(@Jack_Y_Zhang) reported
@erikbais It happens every time I try to do a private browsing search in Firefox on Linux with the IPv6 Privacy setting in the Network Manager set to "Enabled (prefer temporary addresses)." It does this across ALL Firefox versions. It does not do this on the Telus Fiber network I don't own
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JJ
(@OffsideGuy2) reported
@a_picazo Those RTs are off the mark but it's genuinely weird that we have a Fed leader casually dropping that he thinks there's a genocide going on in his country, and then he just moves on to complain about corporate profits at Telus as though genocide (!!!) is just another policy issue.
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Ryan White
(@RySpectra) reported
@TELUS Pik TV on Chromecast - is there a login flow that doesn't require typing with the remote control?
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Bent Skeg
(@robak11) reported
@theJagmeetSingh Explain how posting profit is bad? I’m sure the 28K Canadian Telus employees but their groceries as a result of this. Wait and see what happens when they start posting losses
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Mohammed Halabi
(@MyBillsAreHigh) reported
@DividendKingTSX This has become very synonymous with Telus CSR over the past few years. It's definitely not the customer service you'd have received in the past when the majority of customer service was situated in Canada.. hope @TELUS and @TELUSBusiness is paying attention.
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Barb
(@Gellersamdaisy) reported
@ABDanielleSmith @KayceeMaduYEG Is it possible to get more competition for cell phone/internet service companies in AB. Telus Bell and Shaw suck, and they are expensive
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DividendKingTSX 🇨🇦
(@DividendKingTSX) reported
@MyBillsAreHigh @TELUS @TELUSBusiness I agree they service has gone down hill huge. I mean I did get a call almost an hour after publicly complaining about it and got everything resolved; I’m sure just a coincidence but still.
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chris
(@ChristosKabitz) reported
@theJagmeetSingh You realize a large section of Telus tech support is located in Ukraine? Are we not standing for Ukraine anymore? Let us know when you figure it out, you dope.