Telus

Telus Outage Report in West Kelowna, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in West Kelowna come from postal codes V1Z and V4T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 03/28/2024 15:25

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: West Kelowna, Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaWest Kelowna Internet
CanadaKelowna Phone
CanadaKelowna Internet
CanadaWest Kelowna Internet
CanadaWest Kelowna Internet
CanadaWest Kelowna E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • wares_tracey1 Tracey 🌻 K 🌻 🌻 🌻 🌻 🌻 🌻 🌻 (@wares_tracey1) reported

    @TELUS why does AB not have same plans as other provinces? Plan for $10 less/mo + new phone + more data not avail here? What is up with that? Loyalty customer here (17 yrs)...and I STILL cannot get a deal...not happy 😡

  • The_Rad_Zone rad ♿ (@The_Rad_Zone) reported from Calgary, Alberta

    Telus sighed me up for their internet with a free trial month and sent me a bill two weeks later. I called them and told them nicely to come get their ****.

  • Stumpyis3601 Stumpyis360 (@Stumpyis3601) reported

    @TELUSsupport LAN2 and LAN3 are disabled on my T3200M modem. I’ve tried restarting the modem, unplugging the modem for 30 seconds, and looked for debris in the ports, and the Ethernet cord. I can’t figure out how to solve it via the my telus app, or admin settings. Please help me

  • paul_wb_wtf Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • Kristy91808800 Kristy (@Kristy91808800) reported

    @Heyheydownthes1 @vote4robgill I will be stopping my cc auto pay and paying via debit , I never auto pay on my home bill as @telus billing always overcharging I have to carefully go over the bill 🤬🤬🤬

  • iWill424 iWillLift (@iWill424) reported

    @TELUSsupport a little heads up woulda been great before you cut off the entire city’s internet. Have you lost your fkn mind!? I went through my entire house troubleshooting just to find out it’s your problem. @TELUS GET A GRIP you are an internet company. This ain’t ur first day

  • JulianaMaraj juli (@JulianaMaraj) reported

    i had a couple loyalty incentives on my telus account for a minute. last month when my boardwalk incentive expired & I called to get it reapplied/fix my expensive *** bill, they must have noted that I have incentives that aren't "stackable"/to remove them.

  • BlackwellMerlin Merlin Blackwell, Mayor (@BlackwellMerlin) reported

    @richardzussman Why the heck are we allowing Telus to be in the health business when I can’t get 2 decent bars of service in my house in the middle of town? How about we get rural internet/cell coverage up to speed first?

  • Blawryshyn Brandon Lawryshyn (@Blawryshyn) reported

    Told @TELUS to stop calling me trying to sell me on new “offers” (probably 10 times) or I’d be cancelling my service. When I ask to transfer to cancel I get on an endless loop of “please wait, we’re serving others.” Fix this @TELUSsupport Don’t ask to DM, I want a human to talk

  • stephenraitz Stephen Raitz (@stephenraitz) reported

    I have to pay telus $150/hour if I don’t cancel my appointment in time so I hope telus has to pay me $150 for being an hour late