Telus outages and service status in West Kelowna, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia@TELUS is the worst to deal with! Might as well move to bell.
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MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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blakeloudoun (@Blakesunn00) reported from West Kelowna, British ColumbiaSwitched to Telus today, Worst decision of my life
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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SuspectLobster (@suspectlobster) reported from Kelowna, British ColumbiaImagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Cate Eales ☕ (@catester) reported from Kelowna, British Columbia@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Cait W. (@CaitWills) reported from Kelowna, British ColumbiaThanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
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MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Sébastien April (@SASgrafix) reported from Kelowna, British ColumbiaOk... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British ColumbiaI just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Social Media Setup/Design (@brandstigator) reported from Kelowna, British ColumbiaInternet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Rehel (@kelly_rehel) reported@Telus @TELUSsupport why is it taking 14 days for a technician to come to my house to fix my internet? 14 DAYS!!! I work from home and you’re a national corporation. Get it together!!
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Hillaria (@HillariaBankz) reportedI have a conspiracy theory that internet/cable providers in Canada are tampering with people’s service to get them to pay for upgrades or switch services. No reason @TELUS should be this stinky
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Alex (@Alex_McPhee) reported@DailyHiveVan Step up @TELUS as a local Vancouver company and take over. You will get a lot of customer switches 👌
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David Wedge (@TheCoverageGuy) reported@MacCash55 @TheStig_16 @TELUS The same TSN that shut down TSN 1040?
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604atom (@604atom) reported@TELUS My issue was fibally resolved after a month and multiple calls to multiple phone numbers your agents gave me. Way too much effort from your customer to simply add channels
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A-Dub (@AbdiAfrah) reported@TELUS what’s the point in referring a friend for $50 credit if you guys take the friend and don’t give me the credit. Make it make sense don’t promise something during a recession economy and take it back because of your slow SIM card delivery service
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I Pray You're That Stupid (@xerxes_master) reported@MyHockeyBurner @Sportsnet650 That's fair, but they're all the same in the end. Telus has been absolute trash to deal with while handling my dad's affairs after he passed. I thought about ditching them, but Rogers or Bell will be just as bad in their own ways.
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KDMANN (@KDMANN8) reported@Trevor_Neufeld What are people going to switch to? Telus or something else? I need ideas as I am with Rogers and it’s time to switch. I pay for a product and listen to fan 960 and this move has consequences. I have been a Shaw, now Rogers customer for 23 years and I am finally going to switch.
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Bob Bunting (@imaginet) reported@jodyvance @TELUS Just phone Telus Loyalty dept directly. Do not call customer or technical support. Cal loyalty and they will fix it all up and probably lower you bill at the same time. Sadly, like most, you have no idea how telecom works. You only know how to complain when it doesn’t.
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Canadian Dividend Investing (@CDInewsletter) reported@_baserunner Telecom is getting hurt pretty bad right now, so at least it's not all just Telus.