Telus Outage Report in West Kelowna, British Columbia
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The latest reports from users having issues in West Kelowna come from postal codes V1Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (27%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (3%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
City | Problem Type | Report Time |
---|---|---|
Kelowna | Internet | |
Kelowna | Internet | |
West Kelowna | Phone | |
West Kelowna | Internet | |
Kelowna | Phone | |
Kelowna | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Space Donkey ©️ 🦖
(@Spacedonkey1) reported
Wonder if the solar flare will be used as an excuse by cell service providers for the past year of absolute garbage coverage. #telus
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Lisa Hamelin
(@Lisa_Hamelin) reported
@TELUS I’m going to cancel my tv and internet because I can’t get hold of you. Can I cancel by email? 😡
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the_neighbourhood_man
(@the_NBHM) reported
@kemron94 It’s insane! The only charge at the hospital in AB is the $12 a day Telus TV fee. If this were the US I’d be at $73,000 right now. Canada…$0 It feels good knowing that we live in a place where helping others is something we value, even if we never get anything in return.
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paige
(@PEricks) reported
@solntoyou_ Telus sucks sometimes but it definitely sucks less when you have optik in your neighborhood.
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Mike "Rummble" Shields 🍁
(@RummblePlays) reported
@Dartmouth_Diva @CrazyAbHick All of them are pretty bad. I am happy with my plan on Telus but to get a new phone would need to change to a more expensive one and also pay monthly for the damn phone which is BS.
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Starlette
(@starlette_ca) reported
@telusmobility Sucks! Telus Mobility has been out of data service since 9:15 this evening! And today is not the first day that Telus Mobility having service disruption! Very disappointing!!! 😡
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Shelly
(@shellyannyyc) reported
@TELUSsupport Hi Telus Support, my isolated senior parent in YEG has lost phone service & your agent declined to assist her. She is alone without family nearby to help & has no phone service in case of an emergency, this is a pandemic. Her account is paid in full. @Telus @AmarjeetSohiYEG
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Abdul 🇵🇸
(@hoe4karlmarx) reported
Why telus sending "sorry for the disruption of your service" emails and no "this month's service is now free due to the disruption"
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Nancy Marguerite Anderson
(@Marguerite_HBC) reported
@TELUS @TELUSsupport I don't think your marketing plan is working. I answered the phone, saying Telus Please Stop Phoning Me, and your telemarketer hung up before I even finished the sentence. Give it a Break: Its not working.
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Jamie Barrow
(@jamiejbarrow) reported
@rascalgas Damn Telus again