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Telus outages and service status in West Kelowna, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Sep 14, 7:06 PM EDT.
  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

CityProblem TypeReport Time
Kelowna Internet 5 days ago
Kelowna Phone 6 months ago

Nearby cities with recent reports

Kelowna

1 recent signals

5 days ago

Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • NatalieLanovill
    Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • YukonKelvin
    Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • suspectlobster
    SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • catester
    Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • CaitWills
    Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • brandstigator
    Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • Blakesunn00
    blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SASgrafix
    Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • JayCooperBell
    Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • amanda0852
    Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ECYoho
    E.C.Yoho-Author (@ECYoho) reported

    @NicoletteFuller @Rogers My mom had Telus for a bit had the same sort of issue. Think she went to telus and talked to them about going to the US go visit me, i will ask her and let you know. Her bill wasn't much if anything due to wifi everywhere

  • seyerpa
    Leo Seyerpa (@seyerpa) reported

    @smith_noreen @sarobertson_ His only work experience is a service rep for Telus. He only knows to call his manager - and unfortunately - he is the manager. Dude is lost.

  • HoundsInsider
    Soo Greyhounds Updates (@HoundsInsider) reported

    @ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Roger’s was the only company with service while I was away this past few days meanwhile I had 0. It’s not a single companies fault it’s the entire infrastructure in the North. Maybe call Chris Sc….oh wait

  • bellis1994
    Barbara Ellis (@bellis1994) reported

    @brianlilley @AirCanada Same with almost every large company now. Telus, banks, etc. The best part is that your call is taken from another country with an awful connection and speaking very little English.

  • JasonBoring99
    Jason Boring (@JasonBoring99) reported

    @JustMeJamie64 @Rogers Telus is just as bad plus most of their technicians are from India, completely useless and no troubleshooting skills

  • varuntakkar01
    Varun Takkar (@varuntakkar01) reported

    $ASTS is setting up for an aggressive breakout. The technicals and options flows are aligning perfectly with massive fundamental execution. I am tracking a textbook bounce off the $60 support level, and the VEX heat map shows a magnetic pull toward the $75 and $80 strikes for September OpEx. ​The fundamental conviction ​Accelerated Deployment: Six BlueBird satellites were launched in just 50 days, expanding the in-orbit network to 13 spacecraft. ​Revenue Execution: Second-quarter revenues hit $31.5 million, and management reiterated full-year 2026 guidance of $150 million to $200 million. ​Massive Backlog: Aggregate contracted revenue agreements and U.S. government awards now sit at approximately $1.3 billion. ​Capital Secured: The company holds more than $3.7 billion in cash and equivalents following a July convertible note offering. This fully funds the target of approximately 45 satellites in orbit by early 2027. ​Tier-1 Validation: Deep infrastructure and equity partnerships with telecom giants like TELUS, AT&T, and Verizon lock in the path to commercial activation. ​The early speculative phase is over. With satellite deployment accelerating and funding secured, market makers will be forced to dynamically hedge this upward momentum. The path of least resistance is higher. Let's go🚀

  • dvanraalte
    Dennis Van Raalte (@dvanraalte) reported

    @TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness

  • neillacroix
    Neil La Croix (@neillacroix) reported

    Why @TELUS & @TELUSsupport do I get charged $400+ a month and the cellular service in my area of New Brunswick is getting worse even though I have a new 17 pro max?

  • Nance_EB
    NancyEB 🇨🇦🐾 (@Nance_EB) reported

    @Telus @Telussupport I’d like to report a serious error on your outage map. It’s LAKE ONTARIO. Please correct this egregious error. 🇨🇦 #LakeOntario #Canada

  • HarlowJourney
    Harlow Journey (@HarlowJourney) reported

    @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)