Telus Outage Report in West Kelowna, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (52%)
-
Phone (24%)
-
TV (8%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (3%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Lake Country and Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Lake Country |
Internet | |
| Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
Phone | |
| Kelowna |
Phone | |
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
-
Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
-
Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
-
Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
-
Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
-
Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
-
SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Nobody's Fool
(@Canadian_Guano) reported
@chbmeredith One reason I didn't go with Telus fiber-optic. That & their poor customer support.
-
Commissioner Miner
(@fanCRTCProfling) reported
Funny one here: Telus files a #CRTC Implementation Plan for local competition in Coldwater, Ontario Exchange w/ Eastlink. Eastlink replies that the request to enter Coldwater had been received from Rogers. Telus says they don't know wtf eastlink is talking about & don't care.
-
Vinnie Childz
(@ChildzVinnie) reported
@P_guaped_up @bariweiss Oh man, I'm not sure why this is such a hard concept. In Canada, we have very few internet providers. If Telus decided it didn't like the things you were saying to your mom, you're arguing they're okay in banning you. Nope, they are service providers and if they move 1/2
-
Sue Mark
(@susanmark3000) reported
@ThymelessC @TELUSsupport I quit Telus 100% for customer service fails!!!
-
anonamouse
(@MouseAnonamouse) reported
2 b clear: I think CRTC should stay out of it, other than 4 regulated "essential" svcs, which is NOT what telus went after... if you really want to use your credit card to pay for cell service & don't want the fee, you can switch to a competitor (for now)...
-
Gagan Luna
(@luna_gagan) reported
@TELUSsupport Two line ported, two to go. Service gone downhill for telus/koodo over the years. A sim card cost $22? Like WTH. I'm glad, I'm moving to another provider.
-
Holly Hoye
(@hollyhoye) reported
@SeditiousMe It’s beyond ridiculous. If she could have simply deleted service for my dads cellphone online and kept the same account it would have been fine. So now a woman with ample money has to have her cell plan on my account (happy to do it). Joke’s on Telus though . .
-
Varinder Bhullar
(@vpsbhullar) reported
Third quater Operating revenues & other income for #Telus increased by 10% (to $4.7 billion) over the same period last year. They will be penalizing their poor customers by charging fees if bill is paid using credit card. When will the #greed stop?
-
Wally R
(@wally_r44) reported
@TELUS @TELUSsupport @TELUS long time customer (2005) here called you loyalty team yesterday , more like disloyalty team can’t find solutions and Rude service can’t at least try to find options ,for your long time customers be looking in a month,am gone when contract is over
-
ADVANCEDgg | vBreeZy
(@TwitchvBreeZy) reported
@Ms_Nyxia Rogers is so rough to deal with, I finally switched to Shaw because they seemed to be the only consistent ISP company on the west coast here, Rogers & Telus gave me nothing but problems