Telus Outage Report in West Kelowna, British Columbia
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The latest reports from users having issues in West Kelowna come from postal codes V4T.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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pokémon trainer abbi
(@aslisch) reported
doorbell rang so i went to the door thinking it was a package but it was two dudes trying to convince me to switch to telus i'm never opening the door again
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Jay Stahl
(@jordanneran) reported
Who does @TELUS think is going from using a payphone to being a 5G customer? When displaced people get their things stolen, how are they supposed to access services?
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Horgan reads Joyce
(@robohorgan) reported
that, of course, only one skin. Leopold, yes. Three we have. But the smart meter decision will be, I am also a big Telus sign in a 2/5
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Jason Dunn 🇺🇦
(@jasondunn) reported
@AndyMLC Yikes! Good ol’ @TELUS, they always find a way to make a buck off the customer. I hope it’s just growing pains and 12-24 months from now we’ll wonder why we stuck with SIM cards for so long. Maybe… 🙃
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JayIsPainting
(@JayIsPainting) reported
@chigaze Ya...I've seen a lot of complaints about Telus and we've had good experience in the past with Shaw...but the last 6 months has been terrible. I think their infrastructure in the area is past due for upgrading. My June/July issue was related to faulty neighbourhood equipment.
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Sharpie
(@Sharpie780) reported
Anyone else’s Telus wifi been absolutely horrible recently ? God damn Canadians get scammed in this god damn telecom industry
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Andy C
(@AndyMLC) reported
@jasondunn I love the idea of eSim but I don’t think it’s ready for prime time. In Canada, only the big carriers support eSim and, even then, it’s inconsistent. Ex: Bell has a self-serve and free option to swap eSims between phones. Telus requires a visit to a shop and charges you for it.
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Ricky3isme
(@Ricky3isme9) reported
@TELUSNews @TELUS I moved to TELUS best move I ever made .To bad I didn't do it earlier. The product and service is 1000 times better then what I had in the past. GOOD JOB PEOPLE
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Adi Lally
(@adilally3) reported
@StephaneCorbel @Shawhelp Shaw is better then Telus @TELUSsupport never opted to give me fibre only VDSL while shaw was offering 1gbps couldnt reiest that!
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J Crossman
(@jcnseoul16) reported
@TELUSsupport My wife got a call supposedly from your support number offering a ‘special promotion’ only available through the Telus office in Ont to switch from Sasktel to Telus. Talk & text as well as 60 Gb of data for $35/phone. Wanted two pieces of ID, divers licence, SIN or credit card