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Telus outages and service status in West Kelowna, British Columbia

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  • Telus generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • catester
    Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • JayCooperBell
    Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • brandstigator
    Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • CaitWills
    Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • SASgrafix
    Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • NatalieLanovill
    Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • amanda0852
    Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • YukonKelvin
    Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • Blakesunn00
    blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • suspectlobster
    SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bossmanrago
    Katie Rago (@Bossmanrago) reported

    @TELUSsupport between August 28 and today I have spoke to at least 8-9 Telus agents to resolve a problem . I’ve had agents diarize to call me back as follow up … nothing . Any other business working like this would be bankrupt. Telus is the worst choice ever a client could make

  • markeburge
    Mark Burge (@markeburge) reported

    Me: please send a tech Telus: okay, but we think it’s a software/network issue on our back end, but the only way to report it is for you to remain on the line and I won’t send a tech till the backend teams says to. And that’s why I’ve been on this call for over 80 minutes now.

  • rk8215
    Johan N. (@rk8215) reported

    BREAKING: $T.TO EARNINGS REPORT: FY26 CAPEX INCREASED FROM $2.3B TO $2.6B. FOCUS ON WIRELESS NETWORKS AND NETWORK INFRA UPGRADES! $AMPG just got best possible news from their biggest client 🔥 Telus just reported their earnings and increased their CAPEX from $2.3B to $2.6B. The old guide implied roughly $970M of H2 spending. The new guide implies roughly $1.27B. And the new CEO listed where money goes from here: the wireless networks, network infrastucture upgades and site enablememt is on the list. Telus just raised the one line that pays its equipment suppliers. I think I know one of those suppliers. Long AmpliTech 🔥🚀

  • dr_w83
    David (Los Petroleros) (@dr_w83) reported

    @stevezieskidoo @OhNoNotPatrick Me either! And yet, telus reps are routinely knocking on my ****

  • rk8215
    Johan N. (@rk8215) reported

    @wliang is bullish on $AMPG and for a very good reason. Apart of partnership with $NVDA, they have the most insane customer base for $140M market cap: $AMZN, $IBM, NASA, Nvidia, Google + pretty much all the defense primes and US goverment. Amplitech has exposure to O-RAN, AI-RAN, Defense, Space, Satcom and quantum computing. Just to give you few reasons why I like Amplitech: 1. Over $118M in signed LOIs converting to POs 2. Gross margins 33% → 48% in one year 3. Guiding over $50M revenue FY26, only 2.4x forward P/S 4. 10M stock buyback authorized, ATM killed 5. Supplies Telus $66B network buildout 6. Only American O-RAN-certified 64T64R radio 7. Only US maker of 4K cryo LNAs for quantum 8. Only US-listed O-RAN pure play 9. C-UAS and defense pipeline forming 10. Member of AI-RAN Alliance

  • competentmen
    Mr. Dan Wolfe Foscarini 🇺🇸🇨🇦🇮🇹 (@competentmen) reported

    @Starlink UPDATE: Been on @Starlink for the last week 100% ... did some tests, interesting results... Since I use a vpn and wireguard for work, I tested the speed of the connections... Fiber Optic from @telus is way faster without the vpn, but I can't do that for work.... Starlink was faster then the optic on the vpn... I don't really have an idea as to why, I do know that I am physically close to the main trunk lines and main pbx for the area, so that might have a lot to do with it... more switches to deal with in vpn mode via optic, less with starlink. This was actually surprising for me. So as far as wireguard+vpn starlink wins for sure. But... I still have an issue with the billing office being in Canada, and randomizing the mac address is still a problem, but that one might be just the way I have configured things, will look more into it. As for the canada connection, that might be solved later via some changes that are coming for us as a family. we'll see.

  • TheSueBear
    suebear 🇨🇦 (@TheSueBear) reported

    @TELUS sick of AI bullshit customer service. Getting charged higher fees even though my contract isn't up until next year. Wasted an hour trying to contact customer service.

  • PeterSm40707601
    Peter Smith (@PeterSm40707601) reported

    @policytensor @Tasnimnews_EN (1 of 2) I don't know but my hunch is that the US Gov't issued a blocking order to my service provider, Telus, (apparently a Canadian-owned firm that does not operate in the US) and it obeyed. During the 1962 Cuban missile crisis, there was a standoff between the US and Canada

  • BitcoinerDegen
    CryptoCrusader (@BitcoinerDegen) reported

    @SteveSaretsky Telus sucks so there is that….

  • MayneOnMars
    trade•ish. (@MayneOnMars) reported

    accidentally paid my phone bill twice. 🙄 watch TELUS act like they’re processing a mortgage application just to give me my own money back. I’m already dreading tomorrow’s customer care call.