Telus

Telus Outage Report in West Kelowna, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 02/07/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

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City Problem Type Report Time
CanadaKelowna TV
CanadaWest Kelowna Phone
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Max23351139 Maximus (@Max23351139) reported

    I have no followers for the to make a difference but @TELUS sucks and their employees are full of BS! Might lose me as a customer after close to 20 yrs of taking my money!!

  • racquets100 racquets (@racquets100) reported

    @stephenlautens Do what everybody else does. Tell them you're gonna cancel and move to shaw or telus for way less. They'll reduce your cost to way below what it is now. If not then move - but that won't happen. This is the experience of me and at least 4 friends.

  • Arrrgh2001 James ⛳ (@Arrrgh2001) reported

    @TELUSsupport GMAIL SUCKS! your migration instructions are poor and incomplete, your convoluted webpage makes it nearly impossible to get direct support. Switching all my Telus services would feel good right now

  • Fermitthakrog8 Lance Leonard (@Fermitthakrog8) reported

    @nationalpost @telus are scammers. They said there are no available ports to setup internet at my new home. My dad called a few days later to cancel his service and told them its because they dont have any ports. Sure enough there is suddenly open ports....

  • Wattawildworld Andy Watt (@Wattawildworld) reported

    @RyanSoccerAA @USAToffeePod I decided that I couldn't be assed trying to find a stream or ask my friend for their Telus sign in so I'd catch it after. I may have erred.

  • DiamondJimLowe Diamond Jim Lowe (@DiamondJimLowe) reported

    @NotEnoughVaughn But because we could publicize the support of key people, it's led to steady year-over-year increases in donations and the involvement of big corporations like Home Depot, A & W, Telus, etc - we weren't even on their radar before.

  • ChefCory780 Cory Woods (@ChefCory780) reported

    @snapthennap I'm a telus customer, so probably not? But maybe?

  • acnnews ACN, Inc. (@acnnews) reported

    Give your Valentine the gift of having amazing phone service! When customers add members to their phone plan, they can save up to $15 a line each month with the TELUS family discount! RT and click below for more info!

  • alexandermo88 Ryan (@alexandermo88) reported

    I was having some charging issues with my Samsung s20 and Telus gave me a Samsung s7 as a loner phone.. What a peice of ****.

  • lilcoconutbun traditional yeast bread roll (@lilcoconutbun) reported

    @dontperceive i had to take a meeting at m*tchstick because i no longer have an office and there’s not a single plug to charge your laptop. not one in the entire cafe. and the only wifi is public telus from a few stores down. yet it was full of ppl working on their laptops??i dont understand