Telus

Telus Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V4T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 01/27/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaWest Kelowna Phone
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Internet
CanadaKelowna Phone

Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • lacedwithlies ᴍelanie (@lacedwithlies) reported

    Why can’t you help out your loyal customers?? @TELUS @TELUSsupport

  • shayman Steve Hayman 💉💉💉💉💉 (@shayman) reported from Moose Jaw, Saskatchewan

    @jphayman One more possibility. Broken geolocation locking. TSN app would not stream for me on Telus phone in New Brunswick this summer, but did when I fired up a VPN to a home server in Ontario. That obviously shouldn’t be necessary.

  • VeryScott Scott Troudt (@VeryScott) reported

    @paaulpaarker It’s crazy to me how difficult the Canadian carriers have made it to get an eSIM. TELUS still charges $10 for one! Freedom Mobile, possibly the worst carrier in the country, at least allows you to sign in and generate one through the account interface.

  • Landos23 Landon Snyder (@Landos23) reported

    @TELUSsupport @TELUS why are you Black Friday “deals” such garbage for existing members? Wife was just offered 15GB for $60 or 50GB for $85…… like, are you trying to keep clients or drive them to other providers?

  • Jackson05667001 Jackson Campbell (@Jackson05667001) reported

    @DiscernDomains Any update on the Edmonton Telus outage?

  • beachsunshine59 Shelley Bryson (@beachsunshine59) reported

    @TELUS are experiencing an outage in Calgary I have lost all connectivity

  • PrimeBane PrimeBane™ (@PrimeBane) reported

    @Andrescht131 my telus dead zone was along the NW ctrain line it was bad by Banff trail and then for a bit between crowfoot and dalhousie I hope they've improved it since

  • kaclk Kayle Clark (@kaclk) reported

    Telus and Bell only have “national networks” because they tower share and roam on each others network. But there’s only actual infrastructure of 2 networks - 1 Rogers and 1 Bell/Telus.

  • ChawlaYakshit15 Yakshit Chawla (@ChawlaYakshit15) reported

    @Rogers my bill is 165$. Customer service is not helping. You are charging me wrong amount. I wish to switch back to @TELUS

  • DiscernDomains 🇨🇦🇺🇦 Canadian prole w/unacceptable views (@DiscernDomains) reported

    @TELUSsupport Hi. Just spoke to my neighbour. Literally just hung up. Their fibre comes out of the same pot as mine on the lawn. His Telus fibre is working 100%. Mine has been down 5hrs plus! What the hell?