Telus Outage Report in West Kelowna, British Columbia
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The latest reports from users having issues in West Kelowna come from postal codes V1Z.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (8%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
Wi-fi | ||
Internet | ||
Internet |
Community Discussion
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Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia
@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
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Cait W. (@CaitWills) reported from Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Cate Eales ☕ (@catester) reported from Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
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Sébastien April (@SASgrafix) reported from Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Eamon Hoey (@EamonHoey) reported
@JimboStanford @AkshayAnchor @CTVNews Jim The DST was designed to fund, Bell, Telus, Rogers, CBC, and CTV. The history of the DST serves to ask why did the CRTC continue to support and industry of monopolist who take from the pockets of CDN workers.
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LallyA (@LallyAd) reported
@Bell_Support bell I love y’all’s holding music @tatemcrae something tells me bell slay’s 👊 with the fastest 5G speed and LTE and better customer service then @TELUSsupport Telus holding music is so **** it’s sounds like they went on eBay and hired some idiot.
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Steve Coville 🇨🇦 (@SteveCoville) reported from Hornepayne, Ontario
@hendrikpape @phillstaf @Bell That's a wild looking map. You would never think it with Telus's coverage
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LallyA (@LallyAd) reported
Dear @Bell_Support and @Bell please bring your fibre service to BC your guys mobility is way better then @TELUSsupport even tho yall use a ran. But please bring yalls home service to bc lower mainland all Telus enjoys doing is screwing there customers over.
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Joel-Peter Carm (@j0elpeters) reported
@hiimjade @coxbusiness @CoxComm Jade, I had to cancel with Telus after just signing for another 2 years because the new place we move to on Sunday, doesn't have any form of service from them. I understand how you feel
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Kessy (@salishcanuck) reported
Only 10 more months until I can leave @Rogers and their terrible cell service behind for good. I’m so sick of sitting here trying to find reception while watching @TELUS or @Bell customers stream a whole movie or sports game.
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Commissioner Miner (@fanCRTCProfling) reported
@pozpiggy86 @koodo @TELUS Did they inform you of any esclation process? Make you aware escalations exist? Did they tell you that after taking your money and getting no service that the #CCTS can aid you to get your money back or other? Did they even acknowledge the existence of the CCTS?
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Chris P Bacon (@pozpiggy86) reported
@fanCRTCProfling @koodo @TELUS Yes... They got my first month up front. It's beyond frustrating that their customer service is beyond terrible, and apparently, they can't be bothered to do their damn job then say "we are not responsible, even for negligence" and just brush you off. #CRTC
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Chris P Bacon (@pozpiggy86) reported
@fanCRTCProfling @koodo @TELUS Not sure, but I do NOT appreciate cancelling my old internet on the promise that I would be activated today, only to have today come and no activation occurs. Customer service can only tell me that they'll submit a request, and that I just have to wait. #CRTC
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Commissioner Miner (@fanCRTCProfling) reported
@pozpiggy86 @koodo That's a sign of your new @telus service to come, with anything your get from Telus. Record it, complain... Isn't Telus the one that charges people 200$ if their tech shows up and no one is home? You have a no-show tech.