Telus outages and service status in West Kelowna, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
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Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Social Media Setup/Design (@brandstigator) reported from Kelowna, British ColumbiaInternet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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blakeloudoun (@Blakesunn00) reported from West Kelowna, British ColumbiaSwitched to Telus today, Worst decision of my life
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia@TELUS is the worst to deal with! Might as well move to bell.
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SuspectLobster (@suspectlobster) reported from Kelowna, British ColumbiaImagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Cate Eales ☕ (@catester) reported from Kelowna, British Columbia@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Cait W. (@CaitWills) reported from Kelowna, British ColumbiaThanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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Sébastien April (@SASgrafix) reported from Kelowna, British ColumbiaOk... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British ColumbiaI just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Brennan (@MikeBre58407055) reported@MPelletierCIO I cut my Telus bill by 50%, got rid of the cable boxes and all the specialty channels and packages, now I just stream what I want to see on AMZN, APPL, etc. Telus has problems bigger than customer growth, it's guys like me staying with them, but dumping half the services.
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ALPHA MALE! (@dingoboy70) reportedTheir service sucks because they sub contract out their technician calls to a 3 rd party contractor who has no money in the game son they don’t care. DO YOURSELF A FAVOUR AVOID TELUS LIKE THE PLAGUE.
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DividendBoomer (@BoomerDivvies) reported@rhum01 @TELUS It's mostly a signal of hate!
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We are all in this Together (@WeAreAllInl2) reported@FrankP9915 @JohnRustad4BC This isn't true. Canada has similar problems as US healthcare does post Covid. Private telecoms have the worst service. Sasktel at least has far superior service and prices to that of Bell, Telus, etc.
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Jason Zanatta (@JasonZanatta) reported@bcbluecon Even in Central Coquitlam at my business , y over y we pay more and y over year @telus service gets worse. Multiple dropped calls per week. Dead zones. Ridiculous given what we Canadians pay. Time of emergency I can’t imagine how bad it must be.
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Kiran (@KiranAnnappa) reportedI think only @koodo @TELUS has the confidence to upgrade a customer from their Basic plan to Premium plan without customer’s explicit request or customer’s knowledge. A thing called ‘Customer experience’ got no meaning 🙁 @CRTCeng
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Martin Pelletier (@MPelletierCIO) reportedCanada is in serious trouble. Telus stock is an indicator of what is to come. 😳
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Gabriel Araish (@GabrielAraish) reported@TELUSBusiness I have been trying to get a Bell landline ported over to a Telus business mobility account for over two weeks now and have spoken too many agents to mention and getting bounced around from department to department and nobody is willing to help!!
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Lerick (@LerikLord) reported@jamajama711 @MkoTheComedian Can you help me with Telus
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Johan N. (@rk8215) reportedThe pre-market is pricing $AMPG ER report and a company as a complete failure, when the truth is that one bigger order is delayed probably with couple of months which led to company to pull guidance. Those are two very different things. Market cap in pre-market is around $85M right now. Add the $6M of July orders to reported revenue and they have already put together $19M this year and we are in August. So let's put things into perspective here and think. Is all of this really worth a 40% drawdown? Two real issues in this report. One, revenue is delayed. Delayed because of matters not in AmpliTech's hands. That's it, really. Delayed, not gone. But because of this, guidance was pulled. Two, margins compressed quarter over quarter. Management explained it with product mix. More detail on that would have been welcome. Those are the issues. Now the other side. Nothing about the progress they have made is erased. The macro conditions are still in place. They still have their 5G O-RAN radios that nobody else has. They still booked $6 million of orders in July alone. On guidance. They are saying they cannot guarantee $50 million this year. That does not mean they are not making money. They are still making money. I think they will land somewhere around $35 to 40 million. So I don't think we are talking about a big miss here. They just did not want to keep a number out there that they cannot guarantee. I kind of understand it. Maybe they should not have given that number in Q1 in the first place. Some updated number would have been great, I admit. Nothing is gone. The fundamentals are still in place. Customers, orders, LOIs. Everything I have written in my articles about the customer base, macro conditions etc is still truthful and accurate. Telus is not affected by any of this. AmpliTech is still shipping them daily. This was all about the South East Asian MNO. Trust in management is definitely shaken, maybe gone for many of you. Fair. I think management was too naive and optimistic during Q1, but the company is still developing in the right direction, with some hiccups along the way. I am not personally selling at these prices, but I really do understand if some of you are. Reminder, there is a PR coming this morning regarding the Titan Crest IP transfer being pretty much completed and upcoming orders related to it. So it was not all bad on the call. Expectations are reset. I learned a really expensive lesson myself about letting myself get too hyped, but underneath all of this, the company and story is still moving forward. What I see is a messy quarter inside a growth story.