Telus Outage Report in West Kelowna, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Saeb Panahifar
(@s_panahifar) reported
@TELUS @ShawInfo we expect the same support from you as well. Please consider this request. So many Iranians need this support
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Matthew Sobocan
(@msobocan) reported
@iPhoneinCanada It didn’t take me much effort to avoid the upcoming @TELUS 1.5% credit card processing fee. Found a major provider where I will save over $50 monthly on my bill. I am typically a dedicated customer but don’t enjoy a cash grab. What’s next, 2% infrastructure improvement fee?
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Aman Birdi
(@amanbirdi) reported
from
Fort Saskatchewan, Alberta
@TELUSsupport hi Telus, got a call from 1888-811-2323 as Telus Customer for Internet Service... in end my Credit Card got fraud Transaction of CAD 850.23... Please look into this Number so that no other be the victim of fraud... thanks...
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چاق کراواتی
(@bigmanwithtie) reported
@Fidomobile Dear fido, How about waiving long distance fee for call to Iran in this horrible situation. (Same as what telus did). The government of Iran has cut off the internet. #MahsaAmini #مهسا_امینی
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Brendan Melanson
(@mmbrendan) reported
@TheComicHunter I think Eastlink has the smaller network / resources in PEI, in comparison to Bell/Telus/Rogers and their sub carriers. Out and off will be a part of the restoration process I assume. Hopefully you get it back before long.
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Shahram
(@shahram_nasaji) reported
@TELUS @VirginPlus we are expecting a similar support and empathy to your Iranian customers #مهسا_امینی
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Norman beaton
(@norman_beaton) reported
@TELUS @FriendlyFuture @TELUS with all these "upgrades" you'd think service would be better. Not driving to work early Saturday morning during Hurricane Fiona as I'm a Healthcare worker and "no service" Or "not registered on a network " is pretty scary. And now this Monday and still poor service.🤬
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Nicole
(@frogsrock69) reported
@TELUS @FriendlyFuture When do you think cell service will be back?
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Dude Knighted in private...
(@TheAverageLebo1) reported
@PlumberAlberta Why is it always a stupid Albertan... Telus already has all your health information from the Cons, and what do you think passport scanners do? Apple and Google already know more about you than any government ever will.
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Cheryl McKelvey
(@CherylMcKelvey2) reported
@TELUS What is this advertising crap doing on the topic of civil rights. Greed = telus, have you no shame