Telus Outage Report in West Kelowna, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (46%)
-
Phone (29%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
-
Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
-
SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
-
Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
-
Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
-
Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
-
Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
AlisavandenBiggelaar
(@ColmerAlisa) reported
@TELUSsupport Sorry just saw this…so we are extremely frustrated with telus, between our mobile and home services we are now paying almost $500 a month for a service that constantly goes down…
-
Gary Michael
(@mthsmith) reported
Happy New Year @RogersHelps! Who handles shady dealers with false promotions? @BestBuyCanada refuses to sell the Rogers Pixel 6 Pro with 200 BB card blaming @Rogers for not providing stock and won't order it. Instead they want me to switch my entire family to Bell or Telus! #wtf
-
Alexis Sampogna
(@LeggoMyEggo_) reported
@TELUSsupport hey Telus, I haven't had stable internet in 6 days. Your tech who came out yesterday cut off my internet completely. I've been told it won't even be looked at for another 5 days. I work from home, I can't just take half a month off work while you fix this???
-
albertarabbit 🌎
(@albertarabbit) reported
@TELUSsupport We have called our provider Mascon (a Telus company) every day for three days. They seem not to know how to fix it.
-
Robert Kemp
(@RobertWKemp) reported
@qcapital2020 @buccocapital @ekmokaya Cell service is similar. Telus, Bell and Shaw for the most part.
-
𝙰. 𝙼𝚒𝚍𝚍𝚕𝚎 𝚂𝚞𝚛𝚗𝚊𝚖𝚎 🇨🇦
(@a_m_s_ns) reported
... I left Telus for their ****** service. But at least I could stream a 144p YouTube video!... or a simple audio file. Again, UP YOUR THROTTLED SPEEDS. I mean, Jesus, at least make them comparable to a McDonald's Wi-Fi!! ====
-
strawberry_vivapuffs
(@VivapuffsS) reported
@TELUS @TELUSsupport @telusmobility literally the worst customer service everrrrr. Lord save your money. Get your phone elsewhere
-
FV_23
(@FV_2323) reported
@koodo How long until I get a self-service registration email? Whenever I try to manually sign up it sends me a Telus email (past provider)
-
brent dube
(@redeyewelder1) reported
@RobertC60906066 @CBCNews Yes it’s possible Trudeau still didn’t help enough small businesses but did help Telus Rogers that’s where most of $ went to big Corp while many claim he’s good for county I bet most $ went to Quebec Corp while we middle class will have to repay it all
-
Ken Wood🇨🇦
(@madhat53) reported
@TELUS new email server/process is horrible. No longer have access to my email file folder histories just wiped out gone. Customer since 1980s this is final straw all my devices with them since 80s now moving away to provider Bad serviceTelus I'd say to others ditch Telus