Telus

Telus Outage Report in West Kelowna, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 11/22/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet
CanadaKelowna E-mail
CanadaKelowna Internet

Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • CaitWills Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • suspectlobster SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • amanda0852 Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • JayCooperBell Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bthefirsttoknow Marketbit.pro (@bthefirsttoknow) reported

    First out// $TIXT: TELUS and Peel Regional Police Service team up to deliver innovative technology solutions to first

  • Rampagingbeaver Kyle (@Rampagingbeaver) reported

    So the night before Telus may be enabled to charge another unreasonable fee to consumers, their internet service is complete dogshit. Par for course. Continued poor customer service. #telus

  • deity_of_death Chris (@deity_of_death) reported

    @TELUS It's cute, Hockey Canada management is clearly horrible but @TELUS is about to start charging Canadians to pay with credit cards in an obvious attempt to further line their pockets at the expense of everyday Canadians.

  • RichardDaniel26 Richard Daniel (@RichardDaniel26) reported

    @LorneDaniel Telus webmail shifted to Google a year ago, or so, with promises that there would be no real change. Now, I can't access my MS email account without incessant Google pop-ups asking me to sign in to my Google account.

  • grahamsucha Graham Sucha (@grahamsucha) reported

    Kudo to the following companies; @TELUS @CanadianTire @scotiabank I am a customer of these organizations (ISP, mortgage, buying tools, etc.) and You have done the right thing. #HockeyCanada

  • danner_walker Danner Walker (@danner_walker) reported

    @TELUS No luck with customer support. My contract ends next week, if I renew will I be charged the new credit card processing fee? It may inform my decision to remain a @TELUS customer if other providers are not doing so. Thanks.

  • Steflangloiss stefon (@Steflangloiss) reported

    Bref **** telus

  • PMG2point0 PMG (@PMG2point0) reported

    @as_per_danielle @Canucks Someone from Maple Ridge is calling Telus and complaining that everything doesn’t have to be “gay pride” and to “SHOW THE GOD DAMN GAME”

  • shalalalalu87 Shalu Sharma-Bhumrah (@shalalalalu87) reported

    I don't know who's worse @telus for not informing clients of charges to their CC, or @CIBC transferring me over incorrectly 5 times, disconnecting a call and then additional transfers. In a nut shell please improve your customer service before I go onto choosing violence

  • taramacmusic Tara MacLean Music (@taramacmusic) reported

    @TELUS 2 hours on hold and you tell me I can buy 6 more gig and I’ll probably be reimbursed? We’ve been in a disaster with no power. I’ve been a customer for over a decade. Where’s your crisis support? Forgive the data this cycle for us please. #fiona #pei @TELUSsupport