Telus

Telus Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V1Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 04/28/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna E-mail
CanadaKelowna Total Blackout
CanadaKelowna Total Blackout
CanadaKelowna TV
CanadaKelowna Internet
CanadaWest Kelowna TV

Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • brandstigator Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • Blakesunn00 blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • MarleneJF4 MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • catester Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • awoke2021 Shawn (@awoke2021) reported

    @jamesheuman @Shawhelp @TELUS is installing their fibre optic lines and cutting Shaw lines all over the place and not fixing them. They’re causing more damage than anything.

  • SoupVessel fully vaxxed infinite chimps (he/him) (@SoupVessel) reported

    @staceyy_j Telus is a garbage company on top of the issue of corporatizing public health.

  • red90rover Red Ninety (@red90rover) reported

    @imgrund I'm not in Ontario. In Alberta, they introduced a health app and was later found to have serious privacy issues. Look up "Telus Health".

  • Nay_ahyan Nay Ha (@Nay_ahyan) reported

    @TELUS really disappointed that I had to cancel my security service today, due to the inefficiency at #telus. Long time client and not happy with the lack of accountability.

  • seanfollis Sean Follis (@seanfollis) reported

    @TELUSsupport Yes and no. No earlier appointment was available but the phone mysteriously started working last night after a 48 hour outage, the fifth such outage she has experienced in the last 18 months. She has reliability concerns now about Telus service as it’s a lifeline for her.

  • Sameermcfly Sameer Karmali (@Sameermcfly) reported

    @TELUS why does your network suck so bad in west Edmonton?

  • 802dotJustin Justin Silber (@802dotJustin) reported

    Shopping for a new phone plan and holy hell prices have gone up in the last two years! @TELUS cheapest plan is $80/month now even before phone costs. @JustinTrudeau @theJagmeetSingh on top of all the other issues do you either of you have plans to reel in the telcos?

  • HolaPolitics Politics (@HolaPolitics) reported

    @telus internet so slow in central AB that I can't access most websites. Get it together please. I don't pay big bucks for such crappy service.

  • Dudeman2000 Shane Fowlie (@Dudeman2000) reported

    Man phone companies are so dumb, i literally phoned rogers to see if they could match the price of telus before i left and they couldnt come close ($50 a month) now after 2 weeks they phone me and offer $45 a month with 10 more gigs, like wtf. I am confusion.

  • Mrsraggededge Carmen (@Mrsraggededge) reported

    @MrsJLovesJesus We have the Telus internet hub, but the cell service can get spotty so we had to put in a booster to get better cell signal (hub works off cell towers). I just registered for starlink cause we can’t do run TV/hubby working/son doing school stuff at same time. It’s $120/mtn