Telus Outage Report in West Kelowna, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
TV | |
| West Kelowna |
Phone | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
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Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
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Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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sean bruce
(@VpWayne) reported
As a valued customer of many years Telus has informed me that a 1.5% processing fee will be added to my bill. Not feeling valued given that the corp posted a 21% increase of earnings since May! #greedytelus
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Georgina West
(@WhessGR) reported
@CTVVancouver They already have high rate plans, wtf more do you want @TELUS many are on low income, greed, how the hell do you sleep at night
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SkSgt
(@hockeymomdg) reported
Is this fraud @telus @TELUSsupport to start charging customers $3/month bc they DON’T have a data plan? Feeling victimized here for your horrible customer service!!! 15 yrs loyal for nothing!
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Joe Bowser
(@infil00p) reported
@fanCRTCProfling I thought Telus was the main Telco up to the Yukon border. Also, how would anyone know if NorthwestTel was using the kill switch? Their service is uniquely overpriced and ******.
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Whistleblower #TransVax I identify as fully vaxxed
(@Whistle49097396) reported
Tell us the ***** that sold all Canadian's data and tracking to the government. They should b banished if support Telus u support communist.
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ziggy stardust
(@taxbuster88) reported
@privacylawyer @fanCRTCProfling ...and yet that is exactly what Telus wants to do in rural areas like ours...except with POTS ... and zero cell service. Not good!
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Keith Amos
(@nasonworth777) reported
@bobscartoons Best Wishes. I had a similar issue with Telus when they migrated all their users to Gmail. It took them 6 months to resolve the "corrupted" account. Create another email account or use another Provider.
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Jen
(@jenminicooper) reported
@TELUSsupport I was an ADT security customer. I am now Telus and I can't access my account. I am trying to reset my password but the email that you have on file is the wrong one - so I can't access the reset email. I want to call or email someone about this. Please provide contact info. Thanks
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Nathan Wieler
(@papawieler) reported
@TELUS what happened to your call-back option? Does that not count for *611 callers? I've been on hold for over an hour [the estimated wait time] and now I'm stuck with the dilemma of "stay on forever" or "hang up right before your turn."
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Nick 💙
(@57expos) reported
@19BAM91 @TELUS They must just love to sacrifice their employees dealing with customers wr service.