Telus

Telus Outage Report in West Kelowna, British Columbia

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The latest reports from users having issues in West Kelowna come from postal codes V1Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 04/29/2025 05:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna E-mail
CanadaKelowna Total Blackout
CanadaKelowna Total Blackout
CanadaKelowna TV
CanadaKelowna Internet
CanadaWest Kelowna TV

Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • FortErieRocks Derek Joon (@FortErieRocks) reported

    @TELUSsupport Hey Telus you over priced **** smurfs why can't you chicken ******* a plans that are affordable like the States, Boost Mobile $50 a month unlimited talk, text and data... you moose fondlers would charge $100+ for an unlimited plan like that... give yer ***** a tug.

  • S2Banham Stu B (@S2Banham) reported

    @TELUS So why did my internet go from Fibre to dial up speeds when I moved to Victoria? Price didn’t change, just the quality in service. Getting ready to say bye to Telus.

  • JulieYAli Julie Ali (@JulieYAli) reported

    @TELUS So here is the thing. When I write to Brian J. Porter the CEO of @scotiabank I cc him on every communication until my problem is resolved. He has never asked me to stop cc'ing him. Maybe he is a CEO who actually cares about customers.

  • TRajcic27 T.Rajjjj (@TRajcic27) reported

    @HeySeto I was a loyal Telus supporter for 10+ years and made the switch to Fido! Never been more happy. Great customer service, solid plan and they also have daily contests on their app with monthly freebies.

  • spawnsteryvr Steven 🇨🇦 ✡️ (@spawnsteryvr) reported

    @TELUSsupport Are you serious? You’re giving me directions on how to record a series assuming that I don’t know what I’m doing. I’ve been a TELUS TV customer since you began offering the service,. This is a yo thing not a me thing.

  • JoshGraphix Josh Darmawan (@JoshGraphix) reported

    Hoping that @TELUSsupport can help with my FiberOptic frustration. After a year being the last 1 without Fbr in my residential, last week a team connected the Fbr network to my unit. But when I call Telus for the final connection to the router, nobody seems to know about it.????

  • TheMightyDeol Manraj Manny Deol (@TheMightyDeol) reported

    The worst service @TELUS @TELUSsupport … used 3 technicians and 2 people over phone and jumped for hours from one sept to another and then charge me $150 when the first person couldn’t do it. Awful!

  • neeb_twit NeebTwit (@neeb_twit) reported

    @AlbertaLeonidas if i recall, it was telus that was adamantly opposed to huawei hardware being used in canada. the problem here is that huawei was in the consortium who defined 5g, and much like NSA inserted a backdoor in dual elipse based encryption (rsa), ccp probably did into 5g in the spec.

  • mroechner mark roechner (@mroechner) reported

    @CP24 So Telus is afraid of freedom mobile going to Quebecor and would rather help globealive who couldn’t make a go of it when they owned freedom before selling it to Shaw after losing money for years

  • AnotherWhiteMan Anthony Whitman 🍊 (@AnotherWhiteMan) reported

    @Bell_Support If I send a file to someone with Bell internet, it goes 1gig. If I send a file to someone with Shaw, Rogers, Telus, etc... it goes 20mbps. Problem isn't in my house or in my neighbourhood, it's the routing.