Telus

Telus Outage Report in West Kelowna, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in West Kelowna come from postal codes V4T.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 10/21/2025 07:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet
CanadaKelowna E-mail
CanadaKelowna Internet
CanadaKelowna Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sharp_Sticks Starthaginian Finnegain 9️⃣ (@Sharp_Sticks) reported

    @SammyKSampson it will take more than thermonuclear armageddon to keep the Telus building down!

  • joelblackbeatty Joel PhD (@joelblackbeatty) reported

    @TELUSsupport I’m trying to purchase a wifi booster through your website but it keeps saying “something went wrong, try again later”... why do you make it so difficult to give you money? I’ve just signed up with Shaw. Can you tell me how to cancel Telus service?

  • aalalasiinn Allyson Kozak (@aalalasiinn) reported

    When you cancel your phones with @TELUS but they still email you a bill for 0$.. it’s been months now it’s time to move on

  • Notadammayhew Elijah Wood in SpyKids 3-D (@Notadammayhew) reported

    @TELUS please send lube with the next invoice, your inconsistent coverage is making it hard to sit down

  • nockturnalguy theschoolofhardnocks (@nockturnalguy) reported

    @LHurford @Lorian_H The worst cell service in Hanna, Alberta is at the hospital where you'd think doctors would need it. @TELUS has been told this by many over the years and has done jack all. I can't imagine having to rely on them in an emergent situation.

  • deancassell Cassell Roofing 🇨🇦 (@deancassell) reported

    What has happened at #Telus ? My PA has spent 2 days tring to resolve a minor problem, but has been fobbed off to 5 different reps and still no answers. Talk about #brutal

  • lone_alien Apathetic Alien (@lone_alien) reported

    @linda_kauffeldt @Bell You may be able to get a decent package with Telus, especiallyif bringing own device. Not sure of their coverage in your area. I wouldn't recommend Rogers. I lose decent service in areas north of 401 or outside Ottawa. Bro is with Telus and has better luck

  • rfran17 R Francis (@rfran17) reported

    @TELUSsupport Got all the necessary service within a couple of hours with the option of self-installation with Shaw. What Telus couldn't do in 6 days was done in a few hours. Again, thank you for the uneventful journey and waste of utter time.

  • oopseedaisy123 🌼OopseeDaisy🌼 (@oopseedaisy123) reported

    @TELUSsupport @telus 3 1/2 hours on phone 3 days no internet before a tech is available Fixing your ****** equipment isnt my job. Just awful

  • batmanloner sup (@batmanloner) reported

    Do you guys have an outage? In Calgary specifically @TELUS @TELUSsupport