Telus

Telus Outage Report in West Kelowna, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 11/19/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna and West Kelowna.

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City Problem Type Report Time
CanadaKelowna Phone
CanadaKelowna TV
CanadaKelowna TV
CanadaWest Kelowna Internet
CanadaKelowna E-mail
CanadaKelowna Internet

Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • kimmy_beach Kimmy Beach (@kimmy_beach) reported

    @jobitek @WestJet I’ve figured the best way to get **** done is right here. I had some beef with Telus and tried contacting them. Finally I tweeted at them and they were on it RIGHT NOW. Like, does the entire customer service department sit around on Twitter all day instead of picking up phones?

  • ktownareacouncl ( ;- ) (@ktownareacouncl) reported

    Must b the season,in true "Miracle on 34th Street"fashion, because @TELUS loyalty has nothing to offer for 13y+ customer, the rep kindly pointed me to Koodo for savings. I already knew, it aint 1947,plus in 2022 I'ld like a 5G network to go with my 5G mobile. #customerexperience

  • teslainvernon teslainvernon (@teslainvernon) reported

    @DeadpoolHarryP at the moment it appears to use TELUS' network but I'm fairly sure it used to be Rogers in the past.

  • DawnCMW SkariMari 🇨🇦 (@DawnCMW) reported

    I checked my Alberta health record to confirm my booster was showing on it. The web address cycled through a telus url. What the hell AHS? I never consented to telus having access to my personal health info. I have refused to use those crooks' products for over 25 years.

  • ryharrisp Ryan Harris (@ryharrisp) reported

    @TELUS How about you get your CEO to share some of that 5g signal he secured for his mansion/cottage in Ontario with other customers?? @CBCNews @telus

  • VeryScott Scott Troudt (@VeryScott) reported

    So, @TELUS has been incorrectly billing me since I switched back from @RogersHelps. Calling in has not helped, as the reps are clueless. Tried escalating on their website and they have disabled that option due to Boxing Week sales. WHAT? TELUS has really gone down hill-and fast!

  • ktownareacouncl ( ;- ) (@ktownareacouncl) reported

    got of phone with @TELUS loyalty. Best offer for me, a customer of 13y+, is suggesting I switch to Koodo to get the same deal as @Virginmobil, @rogers, or get a few $ off, buying phone outright, which is ~$200 more&less choices than at google store. #CustomerFirst

  • deedubb604 Dane Watson (@deedubb604) reported

    I swear Telus just had a 30 minute outage in Langley BC but I can't find anyone else talking about it. Either way it fixed itself... @TELUSsupport

  • yeungc Conrad Yeung (@yeungc) reported

    @VeryScott @TELUS @RogersHelps Same here. Switched to a small business plan and billing errors constantly.

  • NikkiStyxx Speaker of truths! (@NikkiStyxx) reported

    @TELUS any chance you have better customer service? Getting the run around with @ShawInfo is starting to ruin my day.