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Telus outages and service status in West Kelowna, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • 100% Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna, and Lake Country.

CityProblem TypeReport Time
Kelowna Phone 30 days ago
Lake Country Wi-fi 2 months ago
Kelowna Wi-fi 2 months ago
Kelowna Phone 2 months ago
Kelowna Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • amanda0852
    Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • brandstigator
    Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • CaitWills
    Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • suspectlobster
    SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • NatalieLanovill
    Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • YukonKelvin
    Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

  • JayCooperBell
    Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • Blakesunn00
    blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • catester
    Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • SASgrafix
    Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Justconstantwon
    Vancity (@Justconstantwon) reported

    @TELUSsupport My smart wifi hub that was sent out to replace my existing modem after I've upgraded to the gigabit service was sent using incomplete address information and Fedex is saying only Telus can change it. Quite disappointed in the Home internet upgrade process.

  • surfa15615
    🇺🇸 WE THE PEOPLE 🇨🇦 (@surfa15615) reported

    @ProvoGal01 @TELUS @TELUSsupport Rogers Telus Bell etc hire them Because they R cheap and good at scamming 🤷 1 canadian scammed = more money for the crooked corporations, if you need a service go to any mall look for your provider & let them call for what you need this way companies will stop hiring scammers 🤷

  • emmanuel_r90
    Emmanuel Richie (@emmanuel_r90) reported

    @GodsgiftOkoji @amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together

  • ProvoGal01
    Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported

    Excuse me @TELUS Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!

  • avgcanadian842
    averagecanadian (@avgcanadian842) reported

    @DanMazierMP Telus was handed $300 million and they not only can't deliver a solution but are also cutting jobs. All while there's never been as many people to subscribe to their internet and mobile plans.

  • MrDynamic101
    Mike (@MrDynamic101) reported

    @ProvoGal01 @TELUS @TELUSsupport I called for support the other day, I couldn’t understand the agent, his accent was so bad and he could barely speak English I asked for another agent and he became rude and abusive, at least the Philippine agents could speak English Terrible customs r service

  • Smash2008
    Smash (@Smash2008) reported

    @ProvoGal01 @TELUS @TELUSsupport Haha. Why does any call service do this...

  • florida32176
    Maga Patriot (@florida32176) reported

    @ProvoGal01 @TELUS @TELUSsupport Why do you think I always hang up!

  • thegraniteguy5
    Kevin Juel 🍎 (@thegraniteguy5) reported

    @ProvoGal01 @TELUS @TELUSsupport Wait until you try to cancel any services. Took my wife probably 20 hrs on the phone over the course of several weeks to get rid of these parasites.

  • NFTWOH
    Not For The Woke Of Heart (@NFTWOH) reported

    @Landonforward14 @TELUS What the actual ****?!