Telus Outage Report in West Kelowna, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (56%)
-
Phone (19%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near West Kelowna, British Columbia
The most recent Telus outage reports came from the following cities: Kelowna.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
Phone | |
| Kelowna |
TV | |
| Kelowna |
TV | |
| West Kelowna |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
-
blakeloudoun
(@Blakesunn00) reported
from
West Kelowna, British Columbia
Switched to Telus today, Worst decision of my life
-
Kelvin Magun
(@YukonKelvin) reported
from
Kelowna, British Columbia
@TELUS is the worst to deal with! Might as well move to bell.
-
Cait W.
(@CaitWills) reported
from
Kelowna, British Columbia
Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
-
SuspectLobster
(@suspectlobster) reported
from
Kelowna, British Columbia
Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
-
MarleneJF
(@MarleneJF4) reported
from
Kelowna, British Columbia
@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
-
Cate Eales ☕
(@catester) reported
from
Kelowna, British Columbia
@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
-
Natalie Lanoville
(@NatalieLanovill) reported
from
Kelowna, British Columbia
I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
-
Sébastien April
(@SASgrafix) reported
from
Kelowna, British Columbia
Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
-
Pat 🇨🇦
(@amanda0852) reported
from
Kelowna, British Columbia
@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
-
Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
-
Social Media Setup/Design
(@brandstigator) reported
from
Kelowna, British Columbia
Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
John Bellini
(@JohnBellini2) reported
@SamsungSupport I have a U.S. Samsung S 20+, but I'm using it in Canada with Canadian service provider (Telus mobility).... but I haven't received one UI 3.0 update yet , can anyone help me figure it out
-
dil
(@saltycaramelbby) reported
**** telus for the trash *** internet connection. I shouldn’t have to use data IN MY OWN HOUSE 🖕
-
The Green Revolution Podcast w/Micah Dewey
(@GreenRevoPod) reported
@telus is literally on here advertising & lobbying the Canadian people to contact their MPs calling for better internet access How about you expand & make your prices reasonable then we can talk about getting y’all more funds. Until then There’s other issues way more important.
-
#JustinFromCanada
(@jtbear3ca) reported
I wish Telus would fix the calling area in Windsor
-
#JustinFromCanada
(@jtbear3ca) reported
@TELUS @TELUSsupport I called. There is over an hour wait. When I finally got to a rep, she said texting a 734 area code is not local in Windsor. I was told in August/September it is a local # and I have to call in to reverse the charges. Can you not fix billing for border cities
-
succ
(@__jeremykwak__) reported
@shoe0nhead ******** did Mitsubishi and Telus do wrong they ain't even American LMFAO, also isn't that CERN conspiracy from an anime?
-
EwanJC
(@ewanjc44) reported
@TELUS Shut thw **** up your internet is ***
-
scum sampler
(@Apesmckraken) reported
@TELUS Our @TELUS “high” speed internet is frustratingly bad. Looking to make a change
-
Jas
(@YogaJas) reported
@TELUSsupport Thanks! Not me, @StephKall needs her Telus internet service fixed
-
Emily Magtoto
(@emily_magtoto) reported
Just found out my son has lived his nearly 5 years of life thinking his middle name is the same as “the people who come fix our TV!” 🤔 His middle name is Ellis. Not #Telus. #littlemisunderstanding #niceringtoit