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Telus outages and service status in West Kelowna, British Columbia

Service-wide status: Telus

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
  • The most common problems reported in this area mention Internet.

Share of direct reports from this area over the past 30 days.

  • 100% Internet (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

Telus signals over the past 24 hours, with local activity from West Kelowna, British Columbia and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

CityProblem TypeReport Time
Kelowna Internet 9 days ago
Kelowna Phone 6 months ago

Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • CaitWills
    Cait W. (@CaitWills) reported from Kelowna, British Columbia

    Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • brandstigator
    Social Media Setup/Design (@brandstigator) reported from Kelowna, British Columbia

    Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • NatalieLanovill
    Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

  • catester
    Cate Eales ☕ (@catester) reported from Kelowna, British Columbia

    @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

  • SUPokanagan
    Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • MarleneJF4
    MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia

    @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

  • JayCooperBell
    Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia

    @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

  • Blakesunn00
    blakeloudoun (@Blakesunn00) reported from West Kelowna, British Columbia

    Switched to Telus today, Worst decision of my life

  • amanda0852
    Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia

    @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

  • SASgrafix
    Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • suspectlobster
    SuspectLobster (@suspectlobster) reported from Kelowna, British Columbia

    Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

  • YukonKelvin
    Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 9Livez1122
    XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported

    @Rogers sucks. Good job @TELUS @TempoBasketball

  • Parental_OnX
    Parental Advisory (@Parental_OnX) reported

    Ok so no wifi/Internet at the new home until @TELUS can get someone in to do something with the line I guessM tech who came out said "the ends are different than the ones in Calgary" or something. It's weird too because can see about 20 neighbors ALL with Telus internet. This REALLY sucks and I hope doesn't take 2+ weeks 😢

  • HoundsInsider
    Soo Greyhounds Updates (@HoundsInsider) reported

    @ccoutu1 @Rogers @RogersHelps Telus is worse , fyi. Roger’s was the only company with service while I was away this past few days meanwhile I had 0. It’s not a single companies fault it’s the entire infrastructure in the North. Maybe call Chris Sc….oh wait

  • Hawkmo0n
    ⚡️₿ is Hope (@Hawkmo0n) reported

    @BoomerDivvies @TELUS Amen!! The duopoly situation that CRTC allowed with Rogers and Telus is one of the leading reasons they can get away with such horrific service.

  • WilliamJBrook
    William Brook (@WilliamJBrook) reported

    @emmagmay Express service if it was Telus

  • meinherz7777
    Brian 🇨🇦 🇺🇸 (@meinherz7777) reported

    @Frid45 Yea buy some Canadian Tire? Or if you're able buy Bombardier Challenger Jet. Support Cameco by getting your very own ton of Uranium. Better yet sign up for a 2 year cell plan with Telus, wont work in Europe but who cares if it means helping 'elbows up' idiots with their ridiculous virtuous posts

  • TwitchyGrit
    Twitchy Humorist Grit (@TwitchyGrit) reported

    @TELUS @mmabrey1 No one is helping us, and no one is taking accountability. I work from home and have completely lost a full day of work because of this outage and your team’s conflicting information.

  • islandviewag
    Harry(Grain Buggy Operator Extraordinaire)Bennett (@islandviewag) reported

    @lammy9661 I’ve been with Telus for 25+ years and their service is no better Kevin. Lots of dead spots within 20 km of Brockville

  • prairieFI
    Passive Prairie F.I.R.E 🇨🇦 (@prairieFI) reported

    @genymoneyca Have had zero issues with Public Mobile so far with my teens phone. Was looking forward to using my @WealthSimple discount on my contract renewal with Telus in January, I might have to consider Public as well.

  • JeffG4Sovr8nty
    Jeff Galbraith 🇨🇦🤝🇺🇸 (@JeffG4Sovr8nty) reported

    What is it with Telus service agents??? English is not their first language!!! Condescending happiness!!

Recent Telus reports in West Kelowna, British Columbia

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Kelowna: Internet
  • Kelowna: Phone

Telus detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (12 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (1 minutes)

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