Telus outages and service status in West Kelowna, British Columbia

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna.

City	Problem Type	Report Time
Kelowna	Internet	14 hours ago
Kelowna	Phone	6 months ago

Nearby cities with recent reports

Community Discussion

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Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

• 
  Denise E (@SUPokanagan) reported 1 minute ago from Kelowna, British Columbia

  @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

• 
  Sébastien April (@SASgrafix) reported 5 minutes ago from Kelowna, British Columbia

  Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

• 
  Natalie Lanoville (@NatalieLanovill) reported 12 minutes ago from Kelowna, British Columbia

  I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

• 
  Denise E (@SUPokanagan) reported 15 minutes ago from Kelowna, British Columbia

  @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

• 
  Denise E (@SUPokanagan) reported 24 minutes ago from Kelowna, British Columbia

  @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

• 
  Cait W. (@CaitWills) reported 29 minutes ago from Kelowna, British Columbia

  Thanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing

• 
  Cate Eales ☕ (@catester) reported 33 minutes ago from Kelowna, British Columbia

  @TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.

• 
  blakeloudoun (@Blakesunn00) reported 34 minutes ago from West Kelowna, British Columbia

  Switched to Telus today, Worst decision of my life

• 
  Denise E (@SUPokanagan) reported 37 minutes ago from Kelowna, British Columbia

  @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

• 
  SuspectLobster (@suspectlobster) reported 37 minutes ago from Kelowna, British Columbia

  Imagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.

• 
  MarleneJF (@MarleneJF4) reported 37 minutes ago from Kelowna, British Columbia

  @cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!

• 
  Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported 37 minutes ago from Kelowna, British Columbia

  @chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks

• 
  MarleneJF (@MarleneJF4) reported 39 minutes ago from Kelowna, British Columbia

  @Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.

• 
  Social Media Setup/Design (@brandstigator) reported 41 minutes ago from Kelowna, British Columbia

  Internet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus

• 
  Kelvin Magun (@YukonKelvin) reported 43 minutes ago from Kelowna, British Columbia

  @TELUS is the worst to deal with! Might as well move to bell.

• 
  Pat 🇨🇦 (@amanda0852) reported 49 minutes ago from Kelowna, British Columbia

  @PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ten Zowie (@TenZowie) reported 2 minutes ago

  @JFN1971 @MichaelVSmith7 @MarkJCarney I’m a Telus customer so I’m not getting price hosed by your duopoly. I can see prices are your sole motivation. That’s not the case for everyone. Thanks for the chat; good luck to you.

• 
  Twitchy Humorist Grit (@TwitchyGrit) reported 3 minutes ago

  @TELUS @mmabrey1 No one is helping us, and no one is taking accountability. I work from home and have completely lost a full day of work because of this outage and your team’s conflicting information.

• 
  TuTymR (@TuTiimer) reported 11 minutes ago

  @kawstuh @TELUS TELUS is one of the worst customer service experiences one can have

• 
  Brad B (@soldmangach) reported 14 minutes ago

  @VoteCanadaCom Punjabi Singhs destroying every customer service role from Singh Hortons to Telus

• 
  Josh Butler (@RSHFarms) reported 18 minutes ago

  @kendude64 @TELUS @TELUSsupport Terrible, hard to run a business with this crap.

• 
  Brian 🇨🇦 🇺🇸 (@meinherz7777) reported 20 minutes ago

  @Frid45 Yea buy some Canadian Tire? Or if you're able buy Bombardier Challenger Jet. Support Cameco by getting your very own ton of Uranium. Better yet sign up for a 2 year cell plan with Telus, wont work in Europe but who cares if it means helping 'elbows up' idiots with their ridiculous virtuous posts

• 
  Bryan Clarke (@CoastalClarkey) reported 24 minutes ago

  Haven’t had a family doctor for over five years now. 🇨🇦 Try to sign up with some online company called Maple: sure no problem, take all my info….then they hit you with “join for $85 / mth.” Try sign up with Telus MyHealth: sure no problem, take all your info…no appointments available. Checked three months out. Canadian health care is so bad. Our BC government runs >$10B deficit, yet outcomes are simply terrible. Luckily, I live near Washington USA. Maybe I’ll just get a doctor down there to finally see how expensive it really is (or is not).

• 
  LamedBet (@LamedBet) reported 25 minutes ago

  @VoteCanadaCom I can see Telus hiring browns to go door to door with guns ordering you to buy their service or else. That tracks perfectly with their sense of corporate business ethic and general moral disposition of those in charge of the company.

• 
  Harlow Journey (@HarlowJourney) reported 27 minutes ago

  @PavdWHrtNotGold My father has had several experiences in recent years with people who vomit their hateful beliefs at him and then hang up the phone like cowards. This includes that Moroccan woman who works at Telus. (I'm not pursuing that because he asked me not to, but I'm not happy with them.)

• 
  B.R (@Blurrr_y) reported 28 minutes ago

  I swear whoever runs @TELUS must be complete morons. Ported 2 numbers to a competitor and then went to @TELUS to return the devices. They tell me I should have told them first I was porting to another service so they could ‘prepare’ my bill but since I didn’t it’s more difficult