Telus Outage Report in West Kelowna, British Columbia

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in West Kelowna come from postal codes V1Z.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in West Kelowna, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in West Kelowna, British Columbia 04/25/2024 11:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near West Kelowna, British Columbia

The most recent Telus outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.

Loading map, please wait...
City Problem Type Report Time
CanadaKelowna Wi-fi
CanadaKelowna Phone
CanadaKelowna Internet
CanadaWest Kelowna E-mail
CanadaWest Kelowna Wi-fi
CanadaWest Kelowna TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near West Kelowna, British Columbia

Latest outage, problems and issue reports in West Kelowna and nearby locations:

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement

  • NatalieLanovill Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British Columbia

    I just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2

  • SASgrafix Sébastien April (@SASgrafix) reported from Kelowna, British Columbia

    Ok... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)

  • SUPokanagan Denise E (@SUPokanagan) reported from Kelowna, British Columbia

    @TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye

  • YukonKelvin Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia

    @TELUS is the worst to deal with! Might as well move to bell.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kylan13396502 Kylan (@Kylan13396502) reported

    @muneer_bey @TELUS Totally agree...before telling others to aboots you look internal on that one... Your reps lie... Your reps run multiple credit checks and screw peoples credit...and after being proven wrong...they double down and lie some more...👍🇨🇦

  • dsiren72 Dave S (@dsiren72) reported from Greenstone, Ontario

    Hey @TELUS @TELUSsupport why am I being billed for internet services in July when I cancelled my service in June?!?

  • emerycarter emily carter (@emerycarter) reported

    I never signed up for Telus "easy payment". Why is my cable $220.99? Why would I pay $140 a month for internet?!?!?!? when I called to set up my account again, the rep told me i'd be paying less than I was paying previously, then I get this $588 bill the next month.

  • grimis101 Chris Gee (@grimis101) reported

    Hey @rogershelps since you dinged me for a cancellation fee can we agree that you owe me a refund because your service was unusable in half of my town for almost eight months? No? Didn’t think so. I’ll make sure everyone in town knows @telus works though so they’ll leave you too.

  • mic82274520 mic (@mic82274520) reported

    @Zilla99525999 @TSN_Sports @TELUS Again. Terrible programming from TSN. Why show some matches, then not a semi-final? You have 2 channels showing the same thing.

  • words2pics Adrian Cunningham (@words2pics) reported

    @TSN_Sports @CopaAmerica My bad. Telus’ menu didn’t state that. Thanks.

  • Lorian_H Lorian Hardcastle (@Lorian_H) reported

    Telus has been lobbying re: "enhanced access to virtual healthcare" and "determin[ing] possible new and/or next iteration of existing AB Gov/TELUS ensure TELUS maximizes its reach to healthcare access" /2

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    @TELUSsupport CCTS complaint # 00000001151351. Why do they have so many zeros? I copied and pasted for you. You can discuss further with them on that case # why Telus email isn't coming through in a timely manner even when I download email every 5 minutes plus manually. Thank you.

  • oopseedaisy123 🌼OopseeDaisy🌼 (@oopseedaisy123) reported

    @TELUSsupport @telus 3 1/2 hours on phone 3 days no internet before a tech is available Fixing your ****** equipment isnt my job. Just awful

  • BossLady4T7 DAMJ 🍁🍁🍁 (@BossLady4T7) reported

    @EveryAlbertan @jkenney @UCPCaucus I admit that phone appointments for simple things is great with my family doctor but I have no interest in engaging with the apps like Telus Health or whatever else comes along. Ppl crank about a vax passport but no problem with a diff doc every week. Ffs. AB gov sux.