Telus outages and service status in West Kelowna, British Columbia
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Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around West Kelowna, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in West Kelowna, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in West Kelowna, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Telus Issues Reports Near West Kelowna, British Columbia
Latest outage, problems and issue reports in West Kelowna and nearby locations:
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Natalie Lanoville (@NatalieLanovill) reported from Kelowna, British ColumbiaI just had the nicest exchange ever with a @TELUS CSR. I was calling to have my service restored, because I had it temporarily suspended when I had to leave town due to my mother dying. 1/2
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Social Media Setup/Design (@brandstigator) reported from Kelowna, British ColumbiaInternet has been down 3 days now... when on when will it be back online @TELUS 😩😕😞 #Telus
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Kelvin Magun (@YukonKelvin) reported from Kelowna, British Columbia@TELUS is the worst to deal with! Might as well move to bell.
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SuspectLobster (@suspectlobster) reported from Kelowna, British ColumbiaImagine buying a PPV from @TELUS for $70 and this **** BUFFERS worse than an illegal stream.
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Pat 🇨🇦 (@amanda0852) reported from Kelowna, British Columbia@PaulDoroshenko @TELUS @Telus is always at the top of my "hate list" for customer service. In addition to a general "nothing to see here" customer service philosophy, they have the worst. customer. website. ever.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport so after days/weeks of issues I just tried to call TELUS to verify I signed up for month to month and to cancel. First time actually getting through and I got “call back another time”. Omg the service at TELUS needs a little improvement
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MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia@cczwolf Telus didn't go down we had TV, internet, land line & 2 cell phones up and running all day. This is BC!
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Cait W. (@CaitWills) reported from Kelowna, British ColumbiaThanks for never replying @TELUS - clearly our 15+ years of customer loyalty means nothing
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blakeloudoun (@Blakesunn00) reported from West Kelowna, British ColumbiaSwitched to Telus today, Worst decision of my life
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I have wasted waaaay too many hours I will never get back on hold with TELUS. As a new home service customer I expected better. Bye bye
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Sébastien April (@SASgrafix) reported from Kelowna, British ColumbiaOk... So here's why. Next year, for sure, #SCI2020 won't be a letdown for wifi capability: The @TELUS service at @TD_Place can handle more than 30,000 patrons! (@REDBLACKS games, you know...)
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Jay 🔔 - @mastodon.social/@jaycooperbell (@JayCooperBell) reported from Kelowna, British Columbia@chrisfosterelli I don't think it's fiber. It's internet 100 on telus I think. We just got an upgrade so I ran a test. Might be fiber? Maybe the cable in our neighborhood sucks
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MarleneJF (@MarleneJF4) reported from Kelowna, British Columbia@Motomom128302 I switched to Telus 2 years ago, because the lopped a huge amount off our bill. I've had good service, no issues.
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Denise E (@SUPokanagan) reported from Kelowna, British Columbia@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Cate Eales ☕ (@catester) reported from Kelowna, British Columbia@TELUSsupport Yeah, thanks. Had the telus store in the mall swap a SIM card and problem cleared. Tx for your reply.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Clayton (@phinx404) reported@TELUS I had to switch one already after they went in store to get new sim. Try to help but it’s just another dead zone in southern Ontario. I have others that drop or silence for 10 seconds in same spots while they driving. It’s useless. 20yrs and worst reception.
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Carey Bolam (@CareyBolam) reported@TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance
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ALPHA MALE! (@dingoboy70) reportedTelus come get your equipment. This entire worst customer service experience has been going on now for a week. They cancelled our service when they were told not to? they had us on hold for over 2 hours & now this. This is the problem when a company has a monopoly
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JonBoy 🇨🇦 (@jong9548) reportedTelus World of Science TWOS - So much water damage. Why? Sure. Lotsa rain. But the damage is excessive. Are the Engineers that designed the building boy responsible ?
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Cm (@leafsforever72) reported@OILanatude @Rogers @telusmobility Damn I was debating doing this switch Telus is absolute *** for service
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Teresa Reza (@teresa_reza) reported@JustMeJamie64 @Rogers Instead of finding a different way to install a service they butchered every single garage entryway in the neighborhood including mine which was BRAND NEW. I canceled every service I had with Rogers. At Telus,everyone you speak to is out of 🇨🇦 Next to get canceled
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K D (@_kd2357) reported@JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.
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Marty (@FrancisMar86314) reported@kristelxo @TELUSsupport Good luck with Telus! I had my internet account paid and service terminated back in Apr and they sent a bill to collections that took me several calls to prove that I owed them nothing 🙄🤬
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Dennis Van Raalte (@dvanraalte) reported@TELUS @TELUSsupport How do I sign a contract with you for you to go and increase my rates after 8 months? Someone better reach out and correct this. Brutal service. @TELUSBusiness
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Sir Pepito Bismol, Earl of Blackstool (@anbayanyay) reported@ElizaLilly19 @TELUS A Telus customer ****** assistant? Hrmmmm.