Telus

Telus Outage Report in Wetaskiwin, Alberta

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Wetaskiwin, Alberta

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Wetaskiwin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Wetaskiwin, Alberta 10/18/2025 17:35

October 18: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WetmoreR Randy Wetmore (@WetmoreR) reported

    Classic @TELUS your sales agents lied to me about my move and about being able to setup things on the other end. Now I'm stuck on hold with people who have no answers other than that's too bad. Why are you allowed to use shady business practices to lock people into contracts?

  • argos_suck Jake theSnake (@argos_suck) reported

    @EdmFootballTeam @TELUS I've never had anything to drink before driving, never.

  • ebilodea Etienne Bilodeau (@ebilodea) reported

    @Telus how come you offer $50/month for 20gb for new EPP customers but only $63/month for existing ones? I have been with Telus for over 12 years, where's your loyal customer appreciation?

  • sashasadr Sasha S (@sashasadr) reported

    @TELUSsupport Telus waiting now 4 hours to talk to someone at customer service. For the love of god does anyone work over there? @TELUSsupport

  • 42pt2 Rick O'Sheasical Distancing (@42pt2) reported

    @TELUS Last Summer I joined Telus. The process was frustrating. Someone set up two accounts. I keep getting threatening letters about collection of overdue payments on an account you told me was closed! Threats to my credit rating. Customer service much?

  • AlexaLeMar Alex LeMar (@AlexaLeMar) reported

    Don’t you just love @TELUS @TELUSsupport customer service! They tell you they will contact you in 1 business day for an already escalated issue and you’re still waiting at 4:45 on a Friday...Now that’s what I call GREAT customer service! 👎

  • neubian1 Chad (@neubian1) reported from Strathcona County, Alberta

    @EdmFootballTeam @TELUS I can't help it that I can make highlight real catches and be this ridiculously good looking

  • vma11oy Melissa Iverson (@vma11oy) reported

    this December marks 15 years of being a @TELUS customer and I have to give it to them, they have been so consistent in being impossible to get a hold of - A++ job

  • maritime_web Maritime Web (@maritime_web) reported

    @TELUS you’ve lost your competitive edge, worst Black Friday sales in a while :( @bell is crushing it this year

  • vma11oy Melissa Iverson (@vma11oy) reported

    this December marks 15 years of me being a @TELUS customer and I have to give it to them, they are so consistent in being difficult to get a hold of - A+ for consistency