Telus outages and service status in Lévis, Quebec

Problems in the last 24 hours in Lévis, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lévis, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lévis, Quebec

Latest outage, problems and issue reports in Lévis and nearby locations:

• 
  John G (@madhi19) reported 9 minutes ago from Québec, Quebec

  We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

• 
  Eric C. Busque (@dystoman) reported 23 minutes ago from Lévis, Quebec

  In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

• 
  0 (@MsBrendaColvin) reported 35 minutes ago from Québec, Quebec

  I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shelby leslie (@shelbyeleslie) reported 3 minutes ago

  @StatisticsBC @VIAwesome Fair enough—public debate is healthy. But the core claims driving the marches (water grid drain + waste heat baking the city) still don’t match the actual engineering. These aren’t traditional evaporative data centres. Telus/Westbank designs use closed-loop liquid cooling—a sealed system that recirculates the same fluid, like a car radiator. Result: dramatically lower water use (company target: up to 90% less than conventional air-cooled facilities) and near-zero ongoing evaporation for the primary loop. At 150 W Georgia, the heat isn’t vented to the street. It’s transferred into Creative Energy’s district steam plant to help heat 200+ downtown buildings and cut natural-gas demand. That’s the opposite of “warming the city.” Protests highlight real questions about scale, power, and process. Those deserve scrutiny. Spreading outdated assumptions about water and heat does not. #Vancouver #DataCentres #Sustainability

• 
  Banancial (@Banancial) reported 4 minutes ago

  $TU — Dividend investors in TU just got peeled. TELUS announced a brutal 55% dividend cut to $0.1875/quarter, coinciding with a $2.1 billion non-cash impairment at TELUS Digital. This drove a $1.8 billion net loss for Q2. This wasn't a minor tweak; it's a clear signal of deeper operational challenges, especially within their digital segment, following a Q1 dividend growth pause and a 52% net income drop in May. The drastic dividend reset aims to deleverage the balance sheet, targeting 3.0x net debt/EBITDA by end-2028 from 3.5x currently. This move is expected to save $2.7 billion cumulatively through 2028, with the DRIP discount ending October 1st to further reduce dilution. Full-year guidance was slashed across the board: service revenue now flat to -2%, Adjusted EBITDA -2% to -4%, and free cash flow around $1.8 billion. This magnitude of impairment and guidance cut will rattle income-focused portfolios. We're watching for concrete asset monetization updates and progress on their leverage target. We peel the news before it peels you. Source & full breakdown: Wiseek (link in bio)

• 
  Alex (@AlexBC997) reported 7 minutes ago

  @brettdrc Telus was never admired. Not that I remember.

• 
  Del (@FullScopeWelds) reported 8 minutes ago

  @StockTrades_CA Hard emphasis on "target" Share count up, debt up capex up and revenues down?! One analyst said people didn't expect a bathroom sink quarter. Did telus hold back on sales? Telus international to zero. Some AI play 🔥

• 
  Primary Care Alberta (@PrimaryCareAB) reported 14 minutes ago

  TELUS is experiencing a major outage with their toll-free network that is impacting Health Link 811 and Poison and Drug Information Service (PADIS) within certain areas in the southern part of the province. 1/2

• 
  Lincoln Ho | Yegventures | 何令恒 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 17 minutes ago

  @TrixieLeRue I left TELUS because even as an employee, they had a "rushman" visit my house to try to fix my internet connection over a dozen times and still couldn't figure out how to fix it. I managed to get my current Shaw issue fixed with a friend.

• 
  Bernie Hensel, CIM (@henselbernie) reported 24 minutes ago

  @TELUS the new CEO needs cut all this crap programming ASAP

• 
  Mother Clucker ⛰️ (@0zWording) reported 27 minutes ago

  @krisster8 I refused and kept my job at @telus ultimately quitting in 2024. They tried to make me test every day I faked it by taking a picture of the same test every day. I never tested myself one time. **** them and **** that!

• 
  📈📉💸 (@Bicepmonkey) reported 29 minutes ago

  I follow dividend kings and champions very closely. Today, Telus $TU just cut its dividend by 55%. That move ends a 22-year streak of yearly increases at the second-largest telecom firm in Canada. Shares were down as much as 14% as soon as the news came out. The red flags sat out in the open for some time. The firm carried a weak dividend score of 6.8. Its payout ratio sat at a wild 278%. The yield hit 11%, and anything over 6% already looks risky. Debt forced the issue. Management needed cash, and the dividend was the fastest place to grab it. The company is listed in my International Dividend Champions report. The next update of that list will show the change.

• 
  Katie Rago (@Bossmanrago) reported 31 minutes ago

  @TELUSsupport between July 28 and today Aug 5 l have spoke to at least 8-9 Telus agents to resolve a problem . I've had agents diarize to call me back as follow up ... nothing. Any other business working like this would be bankrupt. Telus is the worst provider choice !!!