Telus

Telus Outage Report in Lévis, Chaudière-Appalaches, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Lévis, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Lévis, Chaudière-Appalaches, Québec 11/27/2025 15:05

November 27: Problems at Telus

Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Lévis, Québec

Latest outage, problems and issue reports in Lévis and nearby locations:

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AultLea Lea Ault 🎹📚🇨🇦🌷🧟‍♀️ (@AultLea) reported

    @Telus is a tech company! Yet online half the links end in a blank page that says “502 Bad Gateway” arghhhhhh 🤯

  • Teddybear22228 Ted Mah (@Teddybear22228) reported

    i guess Telus is trying to take advantage of their situation of them having a "service failure " (in Aug 2022) by instilling a 1.5% service fee on top of your credit card bill payment.?? What happens in the situation that you have a 2 year service contract with Telus???

  • CantWel67770787 Generic Handle (@CantWel67770787) reported

    @Steve_Dangle @AdamWylde I really don't get it. Everyone keeps reacting like they got married or engaged but there's a Telus tent in the background. Unless this is about something talked about on SDP? I'm also pretty dumb. Help.

  • michaelbolton Michael Bolton (@michaelbolton) reported

    @Maaikees @TELUS @TELUSsupport That's a really good theory. Three things argue against it: 1) I believe that feature was disabled at the time of the incident; 2) The WiFi here seems to have been pretty robust. 3) Wi-Fi Assist (though disabled) shows only 209MB of data consumed.

  • bikerman1953 cinnamonbun (@bikerman1953) reported

    @TELUSsupport I talked to Telus Support three times this morning and my issue hasn't been resolved. Just got pushed to Telus customer care and waiting. All I wanted to know is when my new upgraded internet package will kick in. is this what we can expect in terms of telus service?

  • TiGERA_ bby (@TiGERA_) reported

    telus is genuinely the worst ******* company. i hate them so much

  • va3jme Jamie Cashin (@va3jme) reported

    I just saw an absolutely terrible commercial for @telus home connected services. It basically shows these two young people and as they're walking away from the house the second person says "aren't you glad I set that up for you"

  • Creerarts マゼン (@Creerarts) reported

    @TELUS @TELUSsupport a service fee to pay your bill via Credit Card? Ha ha ha @Rogers let's talk business! I have 4 lines to port over.

  • BradHonywill Brad Honywill (@BradHonywill) reported

    @TELUSsupport . Not getting cell service in Stoney Creek area of Hamilton for several hours. Can’t see anything on Bell or Telus sites.

  • questions973 Questions? (@questions973) reported

    @JohannBoucher @TELUS It is putting their admin costs on the customer.