Telus Outage Report in Lévis, Chaudière-Appalaches, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Lévis, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Lévis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Lévis, Québec
Latest outage, problems and issue reports in Lévis and nearby locations:
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0
(@MsBrendaColvin) reported
from
Québec, Québec
I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.
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John G
(@madhi19) reported
from
Québec, Québec
We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave McCristall
(@davemccr) reported
@KenOhrn @Khelsilem This is the answer. I tech support lots of people. I haven’t had many complain about switching to Shaw. But I’ve had many complain about Telus. Shaw for speed and reliability. Telus for pure speed. But it’s really probably a wash. I’m on Shaw and can’t see a reason to change.
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Paul Boucher
(@PaulBoucher) reported
@ENMAX Will DM you - but yes, I was able to speak with Cara, a terrific customer service rep. Telus is available to repair the line tomorrow morning. I'll share more in a DM. Thank you for pinging back. I thought Twitter might work faster than the phone and it did. :-)
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Jesterace
(@jesterace77) reported
@barigord @TELUSsupport Telus is terrible isn't it? We're considering the same.
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dan
(@dandoozled) reported
Man oh man. Yet another day that @Bell (who’s services I sell) gave me every reason in the world to keep my personal services with @Rogers or @TELUS. 5 calls over 4 hours amd two accounts, and 0 resolution because of “system limitations”
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Nobody's Fool
(@Canadian_Guano) reported
Stuck in a @Shawhelp & @Telus she said he said **** show. One of them screwed up, just want the phone to work & after 3-4hrs on the phone with Shaw. Don't know what to believe, heard 3 different stories. Shut the cell off not in the mode for anymore BS tonight.
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Nate Horn
(@natebhorn) reported
. @TELUS @TELUSsupport honestly the worst service and customer support I’ve ever experienced. Multiple times now have promised to follow up and then nothing. I’m not one to go public about this kind of thing but this has been such a joke. Awful is an understatement
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Empyr Living
(@EmpyrLiving) reported
Who would’ve thought simply moving internet service to a new address would take 4 hours of talking 6 different agents, losing my internet, misplace my account, and being bounced around like a ball from department to department. @TELUS @TELUSsupport @TELUSBusiness
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Ken Ohrn (a.k.a. Max VAXX)
(@KenOhrn) reported
@Khelsilem Tech is very similar; not much to choose between them. Customer service: Shaw can be poor; Telus can be awful. They can be played off against each other for serious discounts at renewal time. I'm long-term Shaw and have few complaints.
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Lawrence
(@writingincanada) reported
@GlobalCalgary Telus can be total intransigent asshats. It does not surprise me that another person has had a serious problem with that company. Their employees must be trained to say '**** you' in seven different ways. Telus is, bar none, the worst company to deal with when they **** up.
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Scott Troudt
(@VeryScott) reported
@SaraKlapstein @TELUS They’ve definitely gone down hill over the last few years. Sadly, you need to get your own router for reliable Wi-Fi. The equipment they use is terrible. That said, their fibre internet is pretty slick!