Telus Outage Report in Québec, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Québec, Québec
The most recent Telus outage reports came from the following cities: Québec.
| City | Problem Type | Report Time |
|---|---|---|
 Québec |
Internet | |
| Boischatel |
Phone | |
| Québec |
Internet | |
| Québec |
Internet | |
| Québec |
Internet | |
| Québec |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Eric C. Busque
(@dystoman) reported
from
Lévis, Québec
In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.
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John G
(@madhi19) reported
from
Québec, Québec
We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk
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0
(@MsBrendaColvin) reported
from
Québec, Québec
I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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mkb3355
(@mkb33551) reported
@TELUSsupport hi again. How do I stop receiving calls from telus regarding upgrading my service? I don't want to be called multiple times a month about this.
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Lokilator
(@Lokilator) reported
@hollywoodsuite Oops apologies from me now for late reply. It is just a Slasher issue. I can access your other content. Telus says they can’t figure out the problem :)
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Commissioner Miner
(@fanCRTCProfling) reported
Also of note is the issues of access to the fraudulent recordings. In the Montreal lady's case w/ sim swap & Telus, Telus refused identifying IP info & device ID info with the claim it isn't *her* info. @privacylawyer called this one. I don't like it, but eh.
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SAM ☀️
(@ocean1waves) reported
@TELUSsupport voicemail is not working. Doesn’t even go to voicemail or goes to somebody else’s voicemail when I called Telus phone. Calls are not getting through. This is getting extremely annoying!
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Denise L
(@DeniseL74559178) reported
@Peter_Muscat Lol I'm here from Telus for a friend cause his Rogers won't allow chat texts so I came to look to see if anyone else was having problems lol
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WC
(@W_82) reported
@TELUS @TELUSsupport I came home to watch some TSN, the preview showed up but the screen was black when selected the channel. I unplugged power, plugged back in and now it keeps doing restart saying network cable disconnected. Help!
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Rob Somerville
(@RobSomerville1) reported
@Stirlingweim . @TELUS makes a lot of money. Part of their business model seems to be offer poor service. Their division, Telus Agriculture, seems to want to be an invisible owner. In the background. No doubt for good reason.
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artlifedesigner 💚💙🎶 🇬🇧🇨🇦 she/her
(@artlifedesigner) reported
@TELUSsupport Trying to help my 80 year old father navigate paying his bill but you are not easily accessible. Horrible customer service. What do you expect seniors to do? currently on hold with Telus and the recorded message are offering mobility for seniors lol what a joke
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Mickey Mitchell
(@mickey_mitchell) reported
@JonWongYYC @TELUS Ours is down too. I’ve restarted and power cycled. Still not working.‘I’m sure they still want 100% of their payment at the end of the month though.
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Mariette Donaldi
(@DonaldiMariette) reported
@VancityReynolds @Mintmobile @peternowak I asked him already! There's a certain ex-Rogers/ex-Telus CEO that could probably help on this! Canadians will support a Ryan Reynolds' company and we're tired of paying outrageous cell costs!