Telus Outage Report in Québec, Québec
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Telus
Telus is having issues since 05:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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John G
(@madhi19) reported
from
Québec, Québec
We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk
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Eric C. Busque
(@dystoman) reported
from
Lévis, Québec
In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.
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0
(@MsBrendaColvin) reported
from
Québec, Québec
I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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goodnight
(@goodnighthush) reported
@discoveryplus CANADA IS OVERDUE FOR THIS SERVICE! @TELUS MAKE IT SO!!!
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Trevor Buchmann
(@erinandtrev) reported
from
O'Brien, Ontario
@TELUS I’m a Telus customer in rural NE Ont and would love access to reliable, fairly priced, high speed internet. Your Twitter support ghosted me yesterday. But I suspect there is nothing they could do for my $400+ monthly bill.
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Synthetic Animals
(@moodyangela) reported
@matpVI @TELUS @CDCofBC Telus sucks If they want more people to use their services then they should stop sucking But a lot of people have been exposing their scam of “upgrading” to fibre optics to have worse service. And requiring extra wifi boosters they sell As if their monopoly isn’t profitable
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Jonathan Reybend
(@jon_reybend) reported
@SurreyEagles @BCHLKings @TELUS My god I want him inside m- my house. To hang out. That’s all.
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Laurie Thompson
(@LaurieThompson7) reported
@TELUS Then how about getting fibre optic in my hood. I live on the T’kemlups Reserve and for some reason I am considered rural when I am just 2 mins from the city centre. I drive over the red bridge and bam I’m there. My wifi network kicks me out.
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Gord Susinski 🇨🇦🇺🇦
(@OilerScout) reported
On the computer with Telus support. I will get my second vax before this gets solved.
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Billy Rigger
(@BillyRigger1) reported
@TELUS Mr Entwhistle. We really need cell coverage from the Jasper AB Border to Valemount BC on Hwy 16. It is major Hwy and to many deadly accidents were emergency personnel are required ASAP not an hour later after someone drives back 30 miles in either direction to get cell srvc
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bear
(@alegithumanbei) reported
@TELUS #FriendlyFuture your're company literally steals from people please stop this social media garbage
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David Barr
(@barrsy) reported
@TELUSsupport So this is getting awesome. Moving on to the worst customer service of the year award. The academy recognizes @telus! Congratulations! To summarize above. AI chat fail. Telephone fail. Update on Twitter response and dm. Please give us full access to your Twitter account.
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Stefania Mariaa 🏦♠️
(@stefaniamariaa) reported
Wanna know the extent of my trust issues? I’m waitlisted for both @TELUS fiberoptic and @StarlinkPage #ruralinternet so I can TEST which one has *RELIABLE* wifi rather than believe either of them.