Telus Outage Report in Québec, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Québec, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (44%)
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Phone (30%)
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Wi-fi (9%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Eric C. Busque
(@dystoman) reported
from
Lévis, Québec
In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.
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0
(@MsBrendaColvin) reported
from
Québec, Québec
I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.
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John G
(@madhi19) reported
from
Québec, Québec
We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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hanna
(@hannadelanie) reported
@TELUS ****** sucks 😤
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Haley
(@hales0104) reported
@wesdouglas @TELUS Nope! And was supposed to be called back this evening and, shockingly, no phone call. Quality customer service @TELUS.
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Clutch Canuck
(@clutchcanuck) reported
@bell, you ******** will never see a dollar from me ever again - just switched my phone contract over to Telus #TSN1040
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Dr Ben Britton
(@BMatB) reported
@mikamckinnon @SavageBean @DocDaoust Telus sales people were less awful than Rogers, so I'll probably go with Telus. But trying to sort this out while I am locked up is proving impossible...
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Pat Bulmer
(@PatBulmer1) reported
Shaw’s sending repair person for second time in 4 days on Wednesday. Cable boxes on the fritz, wifi quits every 10 seconds. Big signal-boosting repair Sunday seems to have made things worse, but I’ve got my Plan B ready. My Telus package is picked out.
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Mika McKinnon
(@mikamckinnon) reported
@BMatB @SavageBean @DocDaoust Ahhhh, don't pick until you've selected a rental. Different buildings have different options for home internet. Most have Shaw/Telus, but not all. If you're in a Novus building, GET IT. Hands down best possible internet in the city. Legendary good customer service & reliability
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Juan Martinez
(@celtic_juanjo) reported
@ShawInfo customer support are useless. Does @TELUS provides real solutions? #bots #Canada
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Dawn
(@Dawn62281146) reported
@TELUS Darren Entwistle- btw I had to look you up on line because no one seems to know wtf you are in the company. When I requested the name of the CEO they couldn't tell me.
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ernie little
(@ernielittle) reported
Just got a call from Telus about my business cell, I use to be their customer until they would not drop the 2 dollar bill fee which they claimed was helping the environment, even though they were just pocketing the money.
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Wes Douglas
(@wesdouglas) reported
@hales0104 @TELUS I’m having the exact same problem, but it started this morning. Did you find a resolution?