Telus Outage Report in Québec, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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John G
(@madhi19) reported
from
Québec, Québec
We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk
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0
(@MsBrendaColvin) reported
from
Québec, Québec
I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Henry
(@Henry66632855) reported
@Rogers @RogersHelps will there be any compensation for the outage? it has greatly impacted me, as a paying customer, and if nothing is done to make it right, I will be switching to TELUS.
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super_axionatics
(@axionatics) reported
@Notdonejr @ALGhammer @AngelStar254 TELUS has it's own network, it doesn't use Bell, lol
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Jack Todd
(@jacktodd46) reported
@elsicour I hated Telus's customer service. And when I had finished that 2-year phone payment thing, they refused to drop the monthly charge.
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Lia Sampson
(@liacsampson) reported
I couldn’t be less happy with @TELUS - I booked internet for my new home 2 months ago and no one showed up - waited 3 hours on hold no solution. Had to drop call to go to work, looking forward to waiting 3 hours tmrw just to try again. Shaw anyone?
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Rita
(@ritzyrita84) reported
Been without cell service all day! Yeah so my contract is ending next month I foresee myself leaving @RogersHelps going back to Telus 🤔. Seriously this is outrageous.
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Josh Cannon
(@JoshCan1996) reported
Everyone bitchin bout their phones being down n **** in over here on Telus like wadddup
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Danielle
(@as_per_danielle) reported
I switched to Telus from Rogers nine years ago when I moved to my condo and it had NO reception. They told me that all the mountains and trees must be blocking my service 🤔🤔🤔
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John Rose
(@Ugotjohn) reported
@RogersHelps Banff Canada no service since 9:30am. Going to go with Telus
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Nathan Giesbrecht
(@nathandawelder) reported
@RogersHelps Thinking @TELUS is gonna be gaining a lot more clients soon with this terrible customer service....
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Rob Toporowski
(@Topsy55555) reported
@jacktodd46 Transition from Videotron to Telus was seamless. No issues with customer service since all calls are recorded. Never been in a Telus store