Telus

Telus Outage Report in Québec, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 02/16/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tower_Guy 🗼TowerGuy🌲 (@tower_Guy) reported

    @gregorytaylor1 @TELUS @ISED Interesting that "They advocated things like “use it or lose it” for spectrum years ago". How have they managed to hold onto all the SMR spectrum from the #mikenetwork they shut down years ago. SMR is the original "use it or lose it" spectrum

  • Sandra_Clarke_ Sandra (@Sandra_Clarke_) reported

    @TELUS Please help! Phone broke. At Telus store in Erin Mills Town Centre. STORE CLOSED. Someone came at 1:07pm. I bought warranty but staff said I don't have warranty. They won't fix my phone. I'm an Instacart shopper and can't work without my phone. 20 years with Telus.

  • GarrythePastor Garry Mullen (@GarrythePastor) reported

    Dear #Telus - you never cease to surprise me. You invite me to arrange a callback. And when it happens, you transfer me to another office, which is CLOSED. and my booked call is cancelled. Are you kidding me?

  • Eshoney Erin Shaw (@Eshoney) reported

    @TELUSsupport why is the internet not working, can not connect to our game consoles because it's so bad all week. And our Telus hub blows.

  • Katherenfog @katheren (@Katherenfog) reported

    @TELUSsupport I called in but never given what was promised. She told me 3 times that 'she' is a consumer too & maybe best to return to Shaw! You folks came to MY door 4 times to get me to switch service providers then 100% let me down! Lump of coal for sneaky door Telus sales people!

  • EdmondYoong Edmond (@EdmondYoong) reported

    @TELUSsupport @TELUS @TELUSsupport why no response to my billing problem? :(

  • ByersGlen Glen Byers (@ByersGlen) reported

    @TELUSsupport Another month, and @telus still charging for a service they haven't provided since October 31. Now 3 bills later. How do you say consumer fraud. @crtceng

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The hearings at C-11 & C-18 saw Lib & NDP MP's state, "trust the CRTC". They are idiots. All of them. This entire #CRTC leadership is horrible. They allowed Telus to kill grandmothers.

  • JampaValunbisi1 Jampa Valunbisitsang (@JampaValunbisi1) reported

    @TELUSsupport Please fix your stupid intercom system that never works properly. Been trying to contact Business tech support for an hour and after 3 calls that Telus disconnected from there is still no response from anyone to help. Internet has not been working for over an hour.

  • Katherenfog @katheren (@Katherenfog) reported

    I even gifted both Telus reps with free magnets I had made & the technician (3 hours in house) who came here took 3 magnets for his children! Why would their sales reps lie like this? I even shared I was recovering from stroke! Told me they knew folks could use help at Christmas!