Telus

Telus Outage Report in Québec, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 11/20/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • dystoman Eric C. Busque (@dystoman) reported from Lévis, Québec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • arise2010 Peter Jakobsen (@arise2010) reported

    @VancouverSun @TELUS Bogus, we have two subscriptions for fixed wireless internet because Telus won’t provide proper broadband even though we have underground electric tunneling in our community. The switch is too far down the road. Starlink is making inroads now so will probably switch…

  • larpcook The Alamander (she/her) (@larpcook) reported

    @TELUS any word on a cell outage in and around Lytton BC, I don't see anything on your outage map but haven't had service since about 8:30 this morning.

  • itsyaboimaxoo itsyaboimaxoo 🦆 (@itsyaboimaxoo) reported

    @SimTess @TELUS FYI Telus have turned off their 2G network, meaning that all of their towers have 3G already. Not sure about that, but I think the major part (if not all of them) also have LTE

  • hodlurhorsez ₿ITCOIN 🌋 HORSEMAN (@hodlurhorsez) reported

    @nvk Telus smart hub is not bad. I’m getting 25 mbps in the woods. Pricing’s not bad for 1TB/month, either.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported

    They've gone as far as to say "you can go file a complaint to the BBB if you aren't happy and we will tell them the same thing. It isn't our problem if we choose not to support a phone. It's our choice to make." OnePlus has basically said they aren't paying Telus so no support.

  • cherylbenson Cheryl Benson #SavingCheryl (@cherylbenson) reported

    @TELUSsupport Email there does Telus have support chat pls

  • lolchristiannn chris (@lolchristiannn) reported

    @wsgRuin @teluwyd @BligzTv_ telus black and it’s a console com i don’t think he gives a **** 😭 0 earned shitters

  • JoAnnHume Jo-Ann Holt (@JoAnnHume) reported

    After over 20 years with @Shawhelp this company chose to terminate our service rather than to make up for a year of what can only be called stunningly poor service. @TELUS has already offered us way more than Shaw ever has. #seeya

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • SatpatiShankar shankar satpati (@SatpatiShankar) reported

    P335/408 @TELUS *Iran fired Rocket & threatened to fire rockets on Israel & has intention to mount a nuclear attack on Israel thus Iran is irresponsible nation. Nuclear Weapons are for deterrence &not for attack. Iran will create more problems for world if Posses Nuclear Weapons.