Telus

Telus Outage Report in Québec, Québec

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The latest reports from users having issues in Québec come from postal codes G1K.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 01/09/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Québec, Québec

The most recent Telus outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaBoischatel Phone
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LindGlenn Glenn Lind (@LindGlenn) reported

    @TELUSsupport It'd be great if @Telus would increase the max speed of smarthubs to 50 Mbps. I know it's possible as we've done it on tech support calls, but only temporarily. Now with competition offering 50-100 Mbps.

  • karenkalireigh karen reigh (@karenkalireigh) reported

    @TELUS @TELUSsupport I’m a little puzzled about one other thing. I’m supposed to be signing up for a certain internet speed for a certain price. The earlier support person confirmed I would be paying the price for the 25 mb speed. Why would he do that if I can only get 2.5 mb speed in my condo?

  • DiCintio Marcello Di Cintio (@DiCintio) reported

    @gwendolynmr So at the home of any @Telus customer in Marda Loop?

  • RebootBob Alan (@RebootBob) reported

    @jakkuh_t @TELUS Jealous! May move over to 1Gb/s down but @virginmedia can only offer 52 Mb/s up.

  • TyWalter8271 Ty Walter (@TyWalter8271) reported

    @jakkuh_t @TELUS I can’t even get a 10th of that 🫠 Got fiber internet going up all over the area but no providers lol I want symmetric speeds not 400 up with 25 down lmao

  • DotWilson13 Dot Mac ⚘⚘ (@DotWilson13) reported

    @TELUS @TELUSsupport I cannot believe that I pay $100's a mth for yr service & its down ( yet again ) & NO customer support is available because your closed. Pathetic Wish I stayed with Shaw & will explore every avenue to get out of this contract. Awful service 😢

  • Nellfornow Nel (@Nellfornow) reported

    Also the wifi is terrible. To anyone thinking of going to #telus don’t. It’s not worth it. #wifi

  • ZabedAkbar Zabed Akbar (@ZabedAkbar) reported

    @Questrade @harmless_exe Can you provide details regarding why it is only happening to Telus customer?. Over 70 percent of internet user in BC are Telus customers. So it is a big deal and you should prioritize fixing this ASAP.

  • LanceStorm Lance Storm (@LanceStorm) reported

    Two weeks ago my DVR did not record AEW at all. Just sat down to watch last week’s episode and while it’s on my DVR the entire recording is black with no audio. @TELUS or @TSN_Sports is messing something up.

  • Whiteb68 Brad (@Whiteb68) reported

    @jakkuh_t @TELUS Dam! To bad @comcast can’t even get 300Mbps on a connection that supposed to be 1 gig with a price that’s twice and high…. I f’n hate Comcast but sadly it’s the only option…