Telus Outage Report in Québec, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Québec, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Québec, Québec
Latest outage, problems and issue reports in Québec and nearby locations:
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Eric C. Busque
(@dystoman) reported
from
Lévis, Québec
In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.
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John G
(@madhi19) reported
from
Québec, Québec
We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk
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0
(@MsBrendaColvin) reported
from
Québec, Québec
I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Caitlin Hicks
(@CateHicks) reported
@TELUSsupport Our Telus cable is crashed with message: 'client initialization error' and 'quit client'. Then it goes to 'no signal'. We paid our bills on time. What's this about? #Cable #tv #digital
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Angela Williams
(@AHaddow) reported
Wow. I’ve been a customer for YEARS and have 4 lines with @TELUS. They charged me a $50 “activation fee” for me moving my SIM card from my old phone to my new phone. Spoke to customer service and they said it’s a “mandatory charge”. 🙄
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🦖
(@Iddoitagain) reported
@TELUS is telling their customers they need them to pay more to make up for losses from the pandemic. Um excuse me but i am not going to help you recover from other peoples bills. Thats not my responsibility. Also you were able to scam millions in pandemic relief. I didnt get $$
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Displaced Caper
(@Michael44700341) reported
@TELUS on hold waiting for customer service, get hung up on. I call right back and you’re closed? #customerexperience #badcustomerservice
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Bal
(@varinder109) reported
@TELUS very slow business service. No response. Try to get business services moved but give time of 2 weeks. Why #Telus said services done in 24 hours.#Businessloss
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maddy 𓆏
(@honeyybumch) reported
telus ****** with our tv again so i can’t watch ANYTHING that i want but thank **** i can watch golf on like 5 different channels 😐
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Ryan Vescarelli
(@RVescarelli) reported
@ZeegersTV Almost as bad as Telus... Canadian choices lol
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tmunro
(@tmunro) reported
@TELUSsupport Congratulations TELUS! As a loyal customer you are also eligible for a free upgrade to an iphone 13. How many times a day would you like me to call you? Is 3 times a day twice a week sufficient?
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Daniel Aliko
(@officaldanielal) reported
@telus what is going on with your internet service! Its been almost a week with this nonsense #calgary
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nifty mittens
(@pat_mur) reported
@TELUS you PIK tv service is terrible. I’m blocked from watching because “I have too many streams.” Nothing else even has this login, let alone running the app. There is literally no fix I can do on my end, outside waiting and hoping it works in an hour. FIX YOUR TERRIBLE APP