Telus

Telus Outage Report in Québec, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 11/18/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • dystoman Eric C. Busque (@dystoman) reported from Lévis, Québec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dmayhood David Mayhood (@dmayhood) reported

    Just a note to business owners: It is impossible to talk to anyone at @TELUSsupport to get a landline fixed. I'm paying $135.01/mo for zero service. Telus "fixed" the connection from the pole to the building. Now it's cross-connected with a different line. Telus: A phone company

  • RPfisier Ryan Van Pfisier (@RPfisier) reported

    @TELUSsupport are you guys blocking Shaw's website? No one at our office (or anyone with telus internet at home) can access our Shaw login's to watch TV on our computers. This is literally only happening on Telus' internet

  • cindyreddeer Cindy Coubrough (@cindyreddeer) reported

    Hey @Shawhelp, I was just informed that Shaw is switching accounts over to Gmail like Telus just did. I found it out from my printer support as our scan to email stopped working. Is this true? As a Shaw customer, I haven't received any communication re this.

  • lasportspage Cameron (@lasportspage) reported

    So @LethbridgeCity replaced a power pole in our alley Monday morning. Since then, we have no internet or wifi, no television and no landline ... and @TELUS says we can't get a service call until Saturday. I don't know who screwed up, but I know who's getting f----d.

  • w_razvi Waseem Razvi (@w_razvi) reported

    @telusmobility @TELUS @TELUSsupport Worst thing is they promise to have a manager call us after waiting hours on hold and no one ever calls. They expect us to pay us our full bills while they gave us defective phones and horrible service. We even had our phones replaced by apple

  • robson_gareth Gareth Robson (@robson_gareth) reported

    @RogersHelps what’s causing the massive outage for internet and tv? It’s been out all day luckily I have @TELUS for my phone and can use data but I’d love to be using my wifi

  • ChloeDriver_ Chloe Driver (@ChloeDriver_) reported

    @TELUSsupport is TELUS down in the Vancouver area?

  • CitizenYan Brandon Yan 甄念本 (@CitizenYan) reported

    @vandadnextdoor Apparently telus servers went down somewhere

  • edgemontmom Jill (@edgemontmom) reported

    @TELUS our Wi-Fi/internet isn’t working well in Edgemont, is there a problem in this area?

  • rbickell77 canuckcareeradvocate (@rbickell77) reported

    I am done with @TELUS Their internet has been horrible for months and now it’s affecting work. I live in DT YYC. There’s no excuse for me to be paying so much money for crap service.