Telus

Telus Outage Report in Québec, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 11/11/2025 19:30

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • dystoman Eric C. Busque (@dystoman) reported from Lévis, Québec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • LisaDej09579923 Lisa Dejong (@LisaDej09579923) reported

    @TELUSsupport I have now been waiting on the phone for ALMOST TWO BLOODY HOURS waiting to talk to a representative! What kind of customer service is THIS? With all the profit Telus is rolling in it might be nice if they cared about their customers enough to hire some more help.

  • Toghko H Ma (@Toghko) reported

    @ErikGretland @TELUS I have the same problem with Telus, they have charged me too much. I got some money back, but why should they overcharge me in the first place. I think Canada is very poor protecting us against these telecommunication companies. Too expensive to have a line in Canada.

  • Sukhindergill Sukhinder S. Gill M.Sc, CHS, EPC, B.ed (@Sukhindergill) reported

    @TELUS our service phone Internet and Tver is still not restored yet. I called 5 times today. Please advise. 9172 122B St.

  • LSKinYYC Larry Kozy (@LSKinYYC) reported

    @Fred75343389 @sfcfdf Just saw on Telus account that they are adding 1.5% to mobile and home service bills paid via credit card starting in Oct.

  • puptotrain mutt (@puptotrain) reported

    @MrMontagoose @Bell @Rogers they do the same with cell phone service...i have reduced to talk/text only minimum plan only because Rogers didnt work where i needed it...hmmm i dont go to that spot anymore and bell mobility sucks at home...hello Telus, lets talk

  • brianleroux Brian LeRoux (@brianleroux) reported

    @PierB @jon_dewitt_ts Yep! Telus, and Rogers the duopoly of carriers in Canada both have awful SPAs that basically only work if you hard refresh every page. But there's more… I keep a **** list handy. And yes I trace them too because of course I do. No need to framework shame: its very popular.

  • e_androphobia ELLA ANDROPHOBIA (@e_androphobia) reported

    @Telus why isn't my data working??? How can your technical department keep tellong me "there's great signal, everything is fine" but I can't access the internet. Every. Day.

  • Mavericktdot Maverick -I like my own tweets (@Mavericktdot) reported

    @CP24 @TELUS has already told their customers they will be pushing the cost back on them. It makes sense as cell phone service is dirt cheap already (full sarcasm intended)

  • GrimBunny5 GrimBunnyTTV (@GrimBunny5) reported

    @TELUS You'll be getting a new customer soon. I'm done torturing myself with Shaw

  • KeeperOfSheep East meets West (@KeeperOfSheep) reported from Edmonton, Alberta

    @TELUS are you actively calling customers attempting to upgrade to iPhone 14? call from 18665582273, when I said no thank you, I'm not looking to upgrade right now, I got an immediate hang up, no "thank you", no "have a good evening" ? your outsourcing hurts your reputation.