Telus

Telus Outage Report in Québec, Québec

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 12/02/2025 07:15

December 02: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • dystoman Eric C. Busque (@dystoman) reported from Lévis, Québec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Cherylmcl57 CherylMcLennan (@Cherylmcl57) reported

    @SPhillipsAB @TELUS @telusmobility I am w virgin, have not had issues w them, and I know virgin is bell. Been w them for eons. Customer service has always been great at rectifying any issues quickly, majority was my own doing as well.

  • Bioguy099 Don 🇨🇦 (@Bioguy099) reported

    @SPhillipsAB @TELUS @telusmobility My family has used them all at some point. Sadly, they all have the same customer service. Wish I could pass on a recommendation.

  • marklyseng Mark Lyseng (@marklyseng) reported from County of Camrose No. 22, Alberta

    @SPhillipsAB @TELUS @telusmobility Same issue with rural internet. Service has been lazy and insanely expensive.

  • Baccichick Candice Shaw (@Baccichick) reported

    @SPhillipsAB @TELUS @telusmobility I'm with Virgin, haven't had any problems been with them for a few years now, I left Telus Mobility my phone payments were getting out of hand, I'm paying less for more

  • RycroftKA Kevin A Rycroft (@RycroftKA) reported

    @johnkuppers @JackieBee_16 less Telus more Sportsnet issue

  • DildoSchwaggi19 Justice Beaver (@DildoSchwaggi19) reported

    @SPhillipsAB @TELUS @telusmobility Telus sucks for home services too. I signed a two year contract and 3 months later my bills went up 30% and they said “oops”

  • yegronin Lee Francis (@yegronin) reported

    @SPhillipsAB @TELUS @telusmobility Add another vote for Virgin mobile. Bell network but cheaper and with better customer service.

  • MizzyII Mizz👠🇨🇦 (@MizzyII) reported

    BEWARE: There is a company called WinMacTel calling from 587-943-0411. If U answer your phone, somehow they incur a cost of $3.89 per minute on your local service provider bill. It's as if you accepted a collect call. Telus cannot explain how this occurs but it is charged 2 you.

  • mangeuxdeploye melster (@mangeuxdeploye) reported

    Ottawa has been dragging their feet on the Huawei file for years now and it’s gone cost taxe payers hundred of millions of dollars if it’s cancel because Telus and Bell already installed that technology for 600 millions $ on their towers , yup we keep paying for their **** ups

  • DeniseLHeureux1 Denise L'Heureux (@DeniseLHeureux1) reported

    @SPhillipsAB @TELUS @telusmobility I kind of like Virgin Mobile, they've really worked hard to help me fix the problem with my phone since I moved into my new apartment due to telus moving their damn tower. Rates are good. And they have some pretty good deals on right now