Telus

Telus Outage Report in Québec, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 11/17/2025 00:45

November 17: Problems at Telus

Telus is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • dystoman Eric C. Busque (@dystoman) reported from Lévis, Québec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MsLindss Laura Lindsay (@MsLindss) reported from Miltonvale Park, Prince Edward Island

    @zeagan No Eastlink is by themselves- Telus and Bell have an agreement! Our internet at home has been really slow too

  • balaneski Joe (@balaneski) reported

    @VincentRule @DebRule65 He wouldn't cancel it until I got on the phone with Telus customer service right in the store and he was ordered to cancel it.

  • thennamesrachel Rach (@thennamesrachel) reported

    @thecaitdiaries @nthlstrgn 1) I am so sorry he didn’t make sure your stuff went over (I work for GBS but we sell for telus) 2)… poor man set himself up for failure when he said 20mins.. a data transfer & software update (iPhones all have one) take about an hour.. ugh I’m so sorry

  • living_marble Mary Gillis (@living_marble) reported

    @WilliamtCatt But that makes even less sense, I've been a (unhappy) Telus customer for years and this email is entirely about them telling me about a change in my service price. I'm not saying you're wrong, I'm saying whatever it means, it's deeply stupid.

  • zeagan Spicy Extra Mayo (@zeagan) reported

    PEI people who are with Rogers or Bell for their phone, have you been noticing horrible and/or useless mobile data coverage in and around Charlottetown the last few weeks? Gonna cancel with Telus.

  • living_marble Mary Gillis (@living_marble) reported

    Please, if you're with Telus and thinking of leaving, do. If my rage at this insipid email can cost them even a single customer, it will have been worth it.

  • odutrephoto Olivier Du Tré (@odutrephoto) reported from Grandview, Alberta

    You ******* piece of **** @TELUS ‘smart’ hub! Listen, if you guys don’t do something about the connectivity around pigeon lake, I’m gonna toss your **** in the lake. ****! So frustrated right now.

  • tmilleryeg Trisha (@tmilleryeg) reported

    @TelusSupport Why is the both the Telus home internet and cell service so consistently terrible in Nordegg? Barely able to use either all summer!

  • ripdawg65 ron wutke (@ripdawg65) reported

    Big ******* deal. I told ******** what good is my ******* acct if I have a machine not working. Nope, no replacement until credit check. About to tell them to go **** right off and take my ****** machine and cram it up their *** along with the new and antenna. **** you @TELUS

  • VincentRule Vince Rulé 🇺🇦 (@VincentRule) reported

    @DebRule65 @balaneski In nearly 20 years I’ve had no issues with Telus.