Telus

Telus Outage Report in Québec, Québec

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The latest reports from users having issues in Québec come from postal codes G1K.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 01/02/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Québec, Québec

The most recent Telus outage reports came from the following cities: Québec.

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City Problem Type Report Time
CanadaQuébec Internet
CanadaBoischatel Phone
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Internet
CanadaQuébec Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

  • dystoman Eric C. Busque (@dystoman) reported from Lévis, Québec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BenYu604 Fin (@BenYu604) reported

    @TELUS is your phone data service down in lower mainland?? My 35gb of data not working.

  • Cazzy Cazzy Star (@Cazzy) reported

    @JustifiedBagel I will do that, thank you! The Telus app is really good and I've never had to wait more than a few days to book an appointment, it's alarming to see a 10 day waitlist

  • TELUSNews TELUS News (@TELUSNews) reported

    .@TELUS’ net additions of connected devices were 110,000 in Q3, an increase of 23,000 from the year prior. Powered by world-leading customer loyalty, their PureFibre network, and copper-to-fibre migrations, @TELUS also reports 75,000 wireline customer net additions in Q3.

  • DestructoDawn DestructoDawn (@DestructoDawn) reported

    Our home network is password protected. For whatever reason, today, it now prompts me over to a telus page for pure fibre to sign in again, which keeps failing AND IS MEGA ANNOYING. GIRL'S GOT **** TO DO.

  • iammseptembre Manon M Dumaine (@iammseptembre) reported

    @TELUSsupport I’ve cancelled and now I’m receiving freaking phone bills what is going on I thought Telus was an honest company and was advised multiple time that I have 30 days to cancel contact me so I can give you my telephone number

  • StelT1959 Stella Thompson (@StelT1959) reported

    @politrack4jeff @TELUS @RogersBiz Absolutely! We have to support our principles and values and staying with Rogers was supporting the wrong people. 👏🏻

  • iammseptembre Manon M Dumaine (@iammseptembre) reported

    @TELUSsupport can someone who truly wants to help me reach out. I have cancelled our service within 30 days and now I’m receiving invoices I’ve spoke to Telus last week and was advised my Internet that I cannot use was cancelled on top of that I am receiving bills for Koodo...

  • Sam_Alexandra23 Stephanie Alexandra (@Sam_Alexandra23) reported

    @ShawnKing @TELUS Looks like you got the wrong customer care person. Try again :) I know this new call or chat only, no more in person customer service unless you're buying a product in the stores, not buying their service kind of sucks - weird times.

  • RealFakeMacT RealFakeMacT (@RealFakeMacT) reported

    @koodo @telus your network coverage in Beaumont Alberta is horrendous. Sitting in front of fountain tire, I have 1 bar and that’s very generous. I can’t even get a speed test to work.

  • TechCarlo Carlos Aparicio (@TechCarlo) reported

    elderly parent in 80’s won’t cut the cord to landline #telus how much convincing I have tried.Called Telus for service took a week. Tech came intermittent problem, is now no service. #telus shame for leaving without service I been on calls with #telus 2.5 hours on calls, no serv