Telus

Telus Outage Report in Québec, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 02/18/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • dystoman Eric C. Busque (@dystoman) reported from Lévis, Québec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • isiahamon Isiah Amon (@isiahamon) reported

    @TELUSsupport We will be suggesting our external clients to contact Telus support based on this suggestion by your support technician. They advised to notify the person they speak to that this is an IP issue and causing access to a certain website to load very slowly.

  • berthibodeau Bertrand Thibodeau (@berthibodeau) reported

    @VirginPlus I left your because you lied to me in your emails. You promised me things and never delivered (against Quebec laws btw). But it's okay, I went back to @TELUS and they gave me almost 10x the data for practically that price... I made the right choice leaving you.

  • foamy999 foamy suds (@foamy999) reported

    @ed_snow33 @BungieHelp there seems to be some issues with telus in western canada connecting to destiny 2, mines up and working now so its probably just some weird thing going on with telus.

  • BouletSheldon Sheldon Boulet (@BouletSheldon) reported

    @TELUSsupport It's real great that telus has deemed it acceptable for me to have constantly disconnecting service where I live. What happens if I need emergency services like fire or ambulance?

  • NoMohr C (@NoMohr) reported

    Waited on phone for 45 min with @TELUS, transferred 4 times when I said I wanted to cancel my TV service and still wasn’t able to do what I wanted to do. Nothing like trying to wait you out, I’m still gonna cancel one way or another!! #stopdodgingme!!

  • BethTrio BethRuston (@BethTrio) reported

    @NZPChasers Telus. 2021 was a horrible year for cell service seemed like every severe storm I had no data or service. Super frustrated to be benched during the storms.

  • Brodie_Friesen Brodie Friesen 🇨🇦💉 (@Brodie_Friesen) reported

    Telus has been down for much of today, both cell and wifi, and those ******* have the audacity to say to me that they can’t possibly have system failures or malfunctions ever. Good thing starlink is usable!

  • lifeisshort1326 psingh13260@gmail.com (@lifeisshort1326) reported

    @TELUSsupport It not worth it to sign up for TELUS service anymore specially HOME SERVICE. There is litreally no customer support in real terms.

  • steve_sy_chan Steve Chan (@steve_sy_chan) reported

    @makieruu I think you should be able to access the admin page through mobile. Even if you cant unplug your router, it should still renew your IP if you disconnect it through the settings page. It seems to only be an issue with folks on the Westcoast and on Telus.

  • barbara_rodgers mumababa (@barbara_rodgers) reported

    Hey #telus. I am in Mexico and trying to call Canada. Your chat service is of NO HELP so I am paying $13 per day plus tax for nothing. My calls will not go through, even to you. #teluseaayroamisnoteasy