Telus

Telus Outage Report in Québec, Québec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Québec, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Québec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Québec, Québec 11/14/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Québec, Québec

Latest outage, problems and issue reports in Québec and nearby locations:

  • dystoman Eric C. Busque (@dystoman) reported from Lévis, Québec

    In a mind-boggling 180° turn, the CRTC just rejected its own 2019 decision on the wholesale rates that smaller providers pay to access Internet services from incumbent service providers like Bell, Telus and Rogers.

  • MsBrendaColvin 0 (@MsBrendaColvin) reported from Québec, Québec

    I never wanted to go against the United States, or anyone. @TELUS I am being asked to tell Quebec, the truth. America has instilled everything in me that made me who I am today, no matter what their decisions were. Do I think that they would be destroyed. I think all should.

  • madhi19 John G (@madhi19) reported from Québec, Québec

    We really need a "Let's talk about our shit expensive telecom cartel." day. Maybe Rogers, Telus and Bell could all donate five cent per tweet toward rolling proper internet speed outside big urban area. All we need is a catchy # #TrustBustTheCartel #RoBeLusLetsTalk #BellLetsTalk

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • WolperEW elen musk 🍁 + 🦅 / 🇩🇪 + 🇮🇪/💉💉💉💉 (@WolperEW) reported

    the awful thing (not funny yet) about @TELUS @koodo is that the service is wonderfully cheap/reasonable/still profitable but they make it difficult to use so that u want to shift over...i'll be shifting over to another provider altogether though! they want u to enter a code...

  • jimmykahn Scott Edwards (@jimmykahn) reported

    @TELUSsupport Hey there! I've noticed that, after switching to Telus from Sasktel, my voice calls cut out every 5-10 seconds. It's about 1 second of silence then voice contact resumes. Resembles a normal call when the other party has a "call waiting" notification.

  • Crickett4444 Cris Strong (@Crickett4444) reported

    @koodo Yes about an hour after the original call I got a call from Telus. I must say I'm actually considering leaving Koodo after 13 years of service. Not being able to have communication when necessary is a deal breaker. Speaking to a robot who can never actually help is annoying.

  • FranzMerry Merry Franz (@FranzMerry) reported

    Hey @TELUS ... You told us someone was coming between 8:00 a.m. and 5:00 p.m. to install our new TV service. I called at noon, I called again at 4:30. Both times I was told somebody should be there soon or contact us soon. It's 7:30. Where are you?

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    Day 14 of no internet. What ********? What the actual ******* **** @Telus?

  • 604Krista Krista🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈(she/her) (@604Krista) reported

    Hi @TELUS, we got internet service less than a month ago. We are very happy with it. However, I’ve had 2 promotion calls in the last 10 days. Why is this? Especially after the first call when I said no thanks…would be awesome if they’d stop. Sincerely, a mostly happy customer.

  • kylejozser Kyle Jozsa (@kylejozser) reported

    @TELUSsupport Hi @TELUS. Our internet has been down in Calgary AB all day. Any update on an ETA for the outage to be repaired?

  • ItsWhiskerzz Dylan (@ItsWhiskerzz) reported

    @MangoOriginal @Suzaaaku Telus is a massive company and wouldn’t have an issue with 50k - its like how I got paid for Canadian Nats cause it was Ubisofts money. NorthernArena only struggles if its their own money / thing to give; not when its others.

  • rustysask russ hall (@rustysask) reported

    @ctvregina Their better cell service is the only way I stay with Sask Tel. Telus and Rogers is a half functioning game full of trickery. Sask Tel off loaded their rural internet to Your Link, then that ended up with Xplor. All garbage service and hear of quirky stuff with Starlink.

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    So the best that @Telus can do for me is restore my internet in maybe 8 days.. this is absolutely unacceptable. The amount of Indigenous reconciliation posts you have on your website, and then the way you treat your Indigenous customers is abhorrent and disgusting.