Telus

Telus Outage Report in White River, Algoma, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in White River, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in White River, Algoma, Ontario 05/13/2025 04:10

May 13: Problems at Telus

Telus is having issues since 10:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • not_taylorx Justin 🚄🎵🔋🌈 (@not_taylorx) reported

    @johnage No problem! I used to work for a Telus reseller so I kinda know where to find the promos. Let me know if u have questions.

  • Unknowngiyhere Tyrone Dee (@Unknowngiyhere) reported

    @danee_bourgeois @TELUS No, they outsourced the call centre to save money and not provide better service. I'm leaving Telus. I'm done with this company!

  • spoiledbratsue Sue (@spoiledbratsue) reported

    @TELUS I’ve been disconnected twice. Another 3hrs invested into trying to contact customer service. Still not spoken to a real person. My hourly rate is $35/hr plus the $60 in extra charges on this months bill that a bogus. Seriously. The worst customer experience ever.

  • ZarkMuckherbarn Genetic Freak (@ZarkMuckherbarn) reported

    The @TELUS company is trying to destroy their own dealership network with sabotage. I'm going to pull the plug on 18 lines. **** these people.

  • eggukno EggHead (@eggukno) reported

    @TELUSsupport Can you provide an ETA when your porting service will resume. Bell tells me it is a outage with Telus.

  • Takreel Rhyl Donnelly (@Takreel) reported

    @TELUSsupport Keep announcing more stuff that you cannot support. Telus can't even get internet services working in Calgary on a regular basis. It's pathetic.

  • CFLGURU 3 Down Monty (@CFLGURU) reported

    It's 8pm and Telus is closed. Remember when these billionaire tech giants had customer service?

  • BritneyDenson Brit (@BritneyDenson) reported from Fort St. John, British Columbia

    @TELUS Fix your freaking website, trying to order 2 new phones - constant error messages. 2 hours later I GIVE UP.

  • SaulGabriel68 Saul Al Sur Del Mundo (@SaulGabriel68) reported

    @jodyvance @Bell_Support Try Telus at least they make an attempt to help you .

  • Graceningbo Grace (@Graceningbo) reported

    @TELUS @TELUSsupport Does anyone have problem with phone number porting with Telus? Customer service people from store been trying to port a phone number from Bell to Telus since yesterday and apparently the porting service is down.