Telus

Telus Outage Report in White River, Algoma, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in White River, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in White River, Algoma, Ontario 12/10/2025 10:00

December 10: Problems at Telus

Telus is having issues since 05:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • John1MD John MD (@John1MD) reported

    2...I wonder if Telus's "My Health" virtual care app has that same problem. I wonder if Telus has specifically destabilized it's "independent-physician" used EMRs in order to my us look like liars, so that Telus can have an advantage pushing Alberta to corrupt-care medicine

  • Bonzhai1 Bonzhai (@Bonzhai1) reported

    Hey, Telus, what is happening with the internet connection? It has been really slow for the past few days. @TELUSSupport

  • Apollus_Sol FranSpoooOOOoooky ☠️ (@Apollus_Sol) reported

    @W1shYouTheWorst bruh I just switched to bell the only budget ones were like from telus bell or rogers because everything else has **** data connection

  • pfak Peter Kieser 🍁 (@pfak) reported

    @PaulDoroshenko Shaw sucks. Our business fibre has had more outages than my TELUS home internet, and despite paying more $$ for business service you still have to wait on hold just as long.

  • dave_hurrie Dave hurrie (@dave_hurrie) reported

    @TELUSsupport Telus is terrible. Here in BC channel 800 CBC sound breaks up constantly Un watchable They won't fix it

  • Wheresmygeek_Eh Wheresmygeek (@Wheresmygeek_Eh) reported

    @kenn_1967 @Gibby10728 @TELUSsupport Agree, if customers had SLA with Telus, it would be between 97% and 99% availability. My experience is Telus exceeds that over a year. Also, agree, do what service was down for a bit. What did we all do before cell phones, we definitely were not on land lines 24/7

  • zenamadi22 Zena (@zenamadi22) reported

    @TELUS I wanna that phone so bad

  • BhvCampbell Michelle Campbell (@BhvCampbell) reported

    @GlobalBC no sound on your channel. Telus optik in Kamloops. I've been forced to watch Citytv Van. Rude!

  • karltoronto_kp KP (@karltoronto_kp) reported

    @TELUSsupport I lost total service for 6 days and had to buy a Virgin Mobile plan to ensure I had the safety and security of service because I had such horrible responses from Telus tech support. What I learned is that if you are on a tower owned by Bell you should switch to Bell.

  • troy_spreeuw Troy Spreeuw (@troy_spreeuw) reported

    @TELUS I’ve had 6 fake robo calls today! That’s just today. You and your fellow communications giants are doing a piss poor job of fixing this issue. You CAN fix it! Do it before the public demands more regulation, or would you prefer that?