Telus

Telus Outage Report in White River, Algoma, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in White River, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in White River, Algoma, Ontario 05/13/2025 10:30

May 13: Problems at Telus

Telus is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. TV (10%)

    TV (10%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ElvaHow70091851 Elva Howe (@ElvaHow70091851) reported

    @TELUS telus internet has been dropping for two weeks and Tech Support says...there's an outage it's being worked on and there's no end date. Yet when I check the outage map there's nothing indicated. So, are they just jerking me around or incompetent.

  • CuzICantStop Cuzi (@CuzICantStop) reported

    Did @Shawhelp seriously just tank Edmonton and surrounding area’s internet? Wow. I miss @TELUS. I never had any outages like this when I was with them. This is crazy.

  • sunshinejennni jenni (@sunshinejennni) reported

    @TELUSsupport No thanks. It took my 83 year old grandma a trip to the telus store, 1 wrong department number given by telus staff, 2 phone calls and 3 hours to cancel a landline. The week her husband died. Obviously this is a 30 second situation

  • hornscallywag Lori Foster (@hornscallywag) reported from West End, British Columbia

    **** Telus money grubbing ********!!!!

  • jamieparsons75 Jamie Parsons - wear a mask & stay healthy! (@jamieparsons75) reported

    @DaveJSullivan @TELUS I’ve had similar issues in that area. Tower down?

  • Kooalaz Adam GCT🌅 (@Kooalaz) reported

    @TELUSsupport I’m guessing telus is down in my area?

  • Jofram88 Jack (@Jofram88) reported

    @Shawhelp Wtf shaw. There goes my cable and internet. I'm switching to telus.

  • BryceMeiklejohn 𝔅𝔯𝔶𝔠𝔢 (@BryceMeiklejohn) reported

    @ShawHelp down in Strathcona area, might be time to switch to @TELUS

  • DaveJSullivan Dave Sullivan (@DaveJSullivan) reported

    Hello @TELUS, why are there so many dead zones on Kenmount Road in St. John’s, NL. Two days in a row I’ve had to handle important business calls and email and had to sit outside and use Starbucks wifi to do so. With increasing cost at telcos, this lack of service is unacceptable.

  • cmckinnon83 McKinnon 🇨🇦 (@cmckinnon83) reported

    @ShawInfo Shaw came out to fix my neighbours internet yesterday and knocked out my internet in the process. No I’m getting the run around and the soonest a tech can come out is the 6th. Family needs the internet for work what a joke this company is. Telus what says you?