Telus

Telus Outage Report in White River, Algoma, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in White River, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in White River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in White River, Algoma, Ontario 09/18/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • marc_goodfellow Marc Goodfellow (@marc_goodfellow) reported

    @TELUS @TELUSsupport please train your customer service representatives to resd the bills properly. I just had a conversation with a woman who couldn't get the dates right she told me due date was 28th when it's the 26th then tried to change her story after saying it 5 times.

  • renawoss Rena Woss (@renawoss) reported

    @TELUSsupport WHY NO SUMMARY OF PAYMENTS? I NEED IT FOR TAXES. I DON'T WANT TO DOWN LOAD 12 PDF FILES (each has 6 pages). FIX THIS PROBLEM. Other companies provide a summary why not Telus?

  • syncspacelive syncspace.live (@syncspacelive) reported

    We now have service in Montreal (as low as 4ms even from Ottawa), Edmonton (as low as 2ms on Telus fibre) and Halifax (4ms even from Antigonish). This is seriously low latency that produces pretty much imperceptible delay when playing music over the Internet.

  • RedSqwirrell 60sFemale vacationing in YYC for 11 months (@RedSqwirrell) reported

    @PrestonPixie @CMOH_Alberta I gave up trying to register with the pharmacies - ended up registering with AHS online, on the first day I was eligible. Had no issues and vax yesterday at Telus Centre. Their goal is to do 6,000 shots per day.

  • magicassistant Gwyn Auger (@magicassistant) reported

    @TELUS why are you advertising deals current customers are not allowed to have. For example I've never had TV with you before I'm getting it now but told despite being a customer for years I can't have the promos advertised as I'm already a customer for internet.

  • JMKappa Jeff Kaplan (@JMKappa) reported

    So, new phone is completely functional except the new SIM card doesn't detect me as on a network, probably gotta go call Telus in the AM

  • fortunatefun101 Sandman (@fortunatefun101) reported

    Hey #telus, Why do I have interruptions to my internet every day? It works fine for 22 hours a day and 2 hours is brutal. I have talked to every girl in the Philippines that has tried to help me.

  • failb8 Jake (@failb8) reported

    Everryyyytimmee I google trying to find out what outage there is (if it’s even been posted about at all because half the time it isn’t), Telus takes a jab through ad placements about how the “internet down again?” And quite honestly I have not heard the last time it was for them.

  • kailnotkait K. (@kailnotkait) reported

    Is anyone else having issues with #Telus PureFibre internet tonight? Connected via ethernet and having horrific lag/loading times, about 7mb/s down and 0.18 up. Usually significantly higher :/ @TELUSsupport

  • R13Lens R13_lens (@R13Lens) reported

    Relied on an internet service provider that I thought could help me run my business and spent hours trying to get there technician today to fix there problem. Lost revenue thanks @TELUS @TELUSsupport