Telus Outage Report in White River, Algoma, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in White River, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in White River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (24%)
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Wi-fi (10%)
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TV (7%)
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E-mail (4%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Fletcher
(@max63094) reported
@vantiva you and @TELUSsupport need to work together to fix the new Telus digital box. Hardware is great, but software is full of bugs. I think the biggest one of all of them is that the sound output is very low, making the user have to crank up TV volume. Telus has already
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Shola Onuwaje
(@OnuwajeShola) reported
@TELUSsupport @BevSuntjens Why is telus fibre optics Internet not working in Northern BC...Dawson creek to be precise
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Gia Ann🇨🇦
(@GiaAnnJohns) reported
@TELUSsupport I have scoured the Telus website & have yet to find a way to email them. It's almost impossible to contact this company without going thru a very horrible chat assist bot that doesn't understand you, or being on the phone for hours, and still no solutions.
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Shaun Ⓜ️
(@Skotchy_P) reported
@telus @telussupport Does anybody know a contact number for Telus? My internet is down and I've been on their website for 20 mins now trying to find a phone number. The website says they're here to help 24/7 but no phone number. This is stupid.
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9MobileNg
(@9mobileng) reported
@dutchessnini Please note that the network operator that we partner with over there are as follows; Orange, Bell Mobility, Fido-Rogers, Telus Mobility, Video tron and WIND Mobility.
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Chris Goethel
(@zweistein54) reported
@LarryTill @RogersHelps @Rogers Bell for cable/internet and Telus for cell (not bad deals with QCC)
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Mark Hamilton
(@Marcus_Ramone) reported
@HansontheBike @DvdHam @TELUSsupport If Telus originally sold the phone and you are a customer of Telus (with no outstanding debt) they will unlock it for you. I have unlocked a few Bell iPhones online through their website. I needed a third party sim to complete the unlock in simpler process
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Kirsten
(@_kfountain) reported
Anyone else having issues with the game cutting in and out? I assume it’s a telus issue.
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9MobileNGCare
(@9mobilengCare) reported
@Parkerpinky1 Please note that the network operators that we partner with over there are as follows; Orange, Bell Mobility, Fido-Rogers, Telus Mobility, Video tron and WIND Mobility.
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
WHY IS MY @TELUS INTERNET CONSTANTLY UNRELIABLE!? Wether it's on data or my home internet, constantly an issue. Between the 2 bills I'm almost paying 200$. This is ridiculous.