Telus

Telus Outage Report in LaSalle, Montréal, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in LaSalle, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in LaSalle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in LaSalle, Montréal, Québec 01/13/2026 12:35

January 13: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near LaSalle, Montréal, Québec

The most recent Telus outage reports came from the following cities: Longueuil, Brossard and Montréal.

Loading map, please wait...
City Problem Type Report Time
CanadaLongueuil Phone
CanadaBrossard Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Total Blackout
CanadaMontréal Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near LaSalle, Québec

Latest outage, problems and issue reports in LaSalle and nearby locations:

  • Sheens13 Sheeners (@Sheens13) reported from Montréal, Québec

    Wow #telus way to just hang up on your client. And I wasn’t even rude👏

  • gmnewlook Martin Cirino Photography 🚆🚇🚉🚍✈📷🇨🇦 (@gmnewlook) reported from Montréal, Québec

    Friggin' ADT by Telus...been on hold for 70 minutes with tech support...never waited more than 5 minutes before Telus bought them...

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    What a joke #TELUS makes u waste time when it’s an eternal problem

  • iwillbehave514 Iwillbehave514 (@iwillbehave514) reported from Montréal, Québec

    @chromaticaxis @marisa_buck We are having issues right now with TELUS ....I wouldn’t come

  • Marcus1967 🇨🇦 Marc 🇺🇲 (@Marcus1967) reported from Montréal, Québec

    @my_name_here85 Rogers is garbage. I did 20 years in telco and would recommend Koodo. Parent is Telus so you are on a strong network.

  • _alicehirsch alice hirsch (@_alicehirsch) reported from Montréal, Québec

    Welcome to Telus where customers feel entitled to a phone line and will throw accusations at you when they fail a credit check.

  • Trumpismme Politics, Sports (@Trumpismme) reported from Dollard-Des Ormeaux, Québec

    As usual Ezra's in the money. If i were a telus customer of be changing companies asap.

  • downsdispatch John Downs (@downsdispatch) reported from Montréal, Québec

    I’ve given up the same 416 phone number I’ve had for decades! I was told I’ve been paying $20 more per month compared to what people in Quebec pay. My cost of home internet/cable and cell service has plummeted compared to what I last paid in Toronto. #BellCanada #Telus

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting the word DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting DONATE to 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • FriendlyFuture TELUS Friendly Future Foundation (@FriendlyFuture) reported from Montréal, Québec

    You can support emergency relief efforts today by texting 41010 to donate $20 to TELUS @FriendlyFuture. All funds will go to local charities on the ground helping those impacted by #HurricaneFiona.

  • twoodward65 Tracy (@twoodward65) reported from Montréal, Québec

    I cannot believe @TELUS has still not corrected this issue! You can do better @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dk_denys Denys DK (@dk_denys) reported

    @TELUS @BrianYeomans Telus has recently withdrew $430 from our account for about 300Mb of data out of plan. So disappointed, as Telus committed to help arriving Ukrainians, but now took all our money, even though we are those Ukrainians with 2 little kids fleeing the war in Ukraine

  • kinging100 whatiicanink (@kinging100) reported

    @TELUS YOUR ******* SERVICE IS TRASH YOUR SUPPORT TEAM IS TRASH I HONESTLY HAVE NO IDEA HOW YOUR ****** COMPANY GETS CUSTOMERS. THIS MUST BE THE WORSE SERVICE PROVIDER CANADA HAS EVER HAD. #SELLTHECOMPANY

  • heyandweaa Andrea ૐ (@heyandweaa) reported

    @TELUS @CRTCeng Horrible customer service. I have tried calling 7 times now. The hold time is over 2hrs and the line cuts/hangs up at 2hrs. I’ve emailed 3 times. I can’t get through to anyone. I’ll never recommend this company to anyone. To ROGERS I go.

  • alpendamon Michael Damon (@alpendamon) reported

    @westcoaster234 @raygaurca @TELUS Any amount for letting a bank have your money is top level ridiculous. Is a $20 monthly service fee in the normal range? No credit unions?

  • beautynmavness Meyvs🫰🏻 (@beautynmavness) reported

    @TELUSsupport @TELUS your customer service agents need some extensive trainings. I have never talked to a single agent who knows what shes doing. ugh 😮‍💨

  • Canadian_Hoser Nlaka'pamux Hoser (@Canadian_Hoser) reported

    @apihtawikosisan @TELUS Telus is terrible at customer service. I had a person on the phone tell me to pay my bill. The bill in question was 3 months of service to a community that was 90% destroyed by wildfire, and the house and smart hub destroyed as well.

  • magmazing Adam Lee (@magmazing) reported

    Telus has the worst PVRs. From randomly erasing all of my recordings to now recording shows but the playback dies a few seconds in. 🤬

  • gomindshine1 colleenm (@gomindshine1) reported

    @this_is_JF @Tracytms Signed deal with Telus and Huawei to develop Canada's 5G broadband too. JT had to cancel it.

  • dk_denys Denys DK (@dk_denys) reported

    @TELUS @FriendlyFuture Telus has recently withdrew $430 from our account for about 300Mb of data out of plan. So disappointed, as Telus committed to help arriving Ukrainians, but now took all our money, even though we are those Ukrainians with 2 little kids fleeing the war in Ukraine

  • Maniac1655 David Appleby (@Maniac1655) reported

    @TELUSsupport Yet you make everyone share the same master password to access your services. Maybe I want to allow someone else in the residence the ability to watch Telus TV on their iPad without being able to change the service.