Telus

Telus Outage Report in Fergus, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fergus, Ontario 09/16/2025 20:25

September 16: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fergus, Ontario

Latest outage, problems and issue reports in Fergus and nearby locations:

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cn3311 Awakemama (@cn3311) reported

    @telus why does your site say you’re open until 7pm today and then I call and it says you’re not open? We need better mobility options in Canada because this sucks!

  • ellenroseman Ellen Roseman (@ellenroseman) reported

    @JohannBoucher “The CRTC is sending a clear message to @TELUS and other telecommunications service providers that are thinking of imposing such a fee on their customers. Should the practice continue, the CRTC will explore all available regulatory options.” @crtceng

  • dale4101 Dale (@dale4101) reported

    Come on Mastercard you got to do better. Received a pre paid Mastercard from Telus. Tried 4 times separate occasions doesn’t work. Getting ahold of real person very difficult. Lastnight Saturday got ahold of somebody and have to say the customer service was brutal.

  • zk_lonelion Lonelion (@zk_lonelion) reported

    @TELUS @TELUSsupport Telus are runned by criminals. If you asked to cancel your service, they will put you in que on hold for over 2 hours and still waiting. Bunch of criminals running this business. These criminals need to be shut down

  • gereinwarren191 Warren James Gerein (@gereinwarren191) reported

    And apple has no problem with promoting Telus in their ads on twitter. Whether it's good or bad, i dunno.

  • Kepler_62f Kepler 62f (@Kepler_62f) reported

    Anyone else in #YYC experiencing a Telus internet outage?

  • mogrant61 Mo (@mogrant61) reported

    @Jimatsunrise @dubsndoo That would be the banks decision to not hire enough people. They could fix that, easily. I think the worst ones are the phone companies. Telus, Bell and Rogers have absolutely horrific wait times. Hours and hours. And something they also could fix if they wanted to.

  • Vickietorious jingle all the way (@Vickietorious) reported

    @moodyangela That's Telus and they lost that decision btw...but never fear, they are so hard done by they will find another way to do it.

  • HXZ1604 Imran Hxz (@HXZ1604) reported

    @TELUSsupport My name is Hasnain and I brought 5 lines from bell to telus with home internet, TV and security. I have the worst ever experience joining telus. I spend hours of my busy time waiting and talking to useless so called customer service. I would like to reach Zainul Mawji.

  • Jaynish73638651 Jaynish Patel (@Jaynish73638651) reported

    There was no reply on email. We keep calling everything single day , no one was able to help from telus business. Very terrible customer service experience so far. No communication till days since last 3 weeks.