Telus

Telus Outage Report in Fergus, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fergus, Ontario 11/20/2025 10:00

November 20: Problems at Telus

Telus is having issues since 06:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fergus, Ontario

Latest outage, problems and issue reports in Fergus and nearby locations:

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • atomicdaze Tony Longworth 🖖📺🌈 (@atomicdaze) reported

    having a terrible time with spam from @TELUS Home. now they're calling my work number with their fraudulent offerings that they can't even explain.

  • Ashleychasesno1 sirHermitCronefromHHT (@Ashleychasesno1) reported

    You know Telus mobility I quite aware that my cell phone plan is up for renewal but the cost of living is too high & I never leave home anymore anyway so I really don't need it or you guys repeatedly calling to try & get me to sign up for a new cell phone or add more data, sorry!

  • sapp_91 sapp_91 (@sapp_91) reported

    @TELUS hi there, there is a telus utility underground box by my house that has water coming out of it which it shouldn’t be doing. Contacted city of surrey and they mentioned this is telus infrastructure. Could you please direct me to someone who can help

  • ChawlaYakshit15 Yakshit Chawla (@ChawlaYakshit15) reported

    @TELUS @TELUSsupport you guys are charging me hell lot of money every month. You are the most expensive carrier in canada. I really want to get out from your contract and want to switch to @RogersBiz or any other carrier who are much cheaper than you& provide same quality network

  • starchoice Steve P (@starchoice) reported

    @TELUSsupport My customer number is 700372752. However, as you have seen for yourself, it is not account specific as it originates with a Telus link which doesn’t direct you to the actual page for login but rather provides that insecure connection notification.

  • griz_online Griz Online (@griz_online) reported

    **** @telus try’n rip me your off, WHERE IS THE EQUITY!

  • kevinripa Kevin Ripa (@kevinripa) reported

    4 f@#@# hours into trying to renew a multi phone comtract with @TELUS . You bozos should hang your heads in shame. I’m not sure you could care any less.

  • joelblackbeatty Joel Black-Beatty (he/him) (@joelblackbeatty) reported

    @TELUS just wanted to say your employee Adam (phone ending in 2854) is amazing, he should get a raise! He’s been the only positive experience I’ve had with Telus, and really made up for the terrible service I receive daily from Telus. He’s the only reason I kept your service.

  • mackie4567 Mackie (@mackie4567) reported

    @kim_siever I've noticed this too. I thought it was just Telus but it's starting to be other companies too. We have stellar credit and no problems but all of a sudden there are way more reminders.

  • NaveenN07582058 Naveen N (@NaveenN07582058) reported

    @AICommunitybyTI Respected sir, we have an idea to establish the startup company for explore your projects and we're glad to work with Telus International company to extend your support and to help the needy people in this pandemic situation.. Your prompt response is actually needed Sir!