Telus

Telus Outage Report in Fergus, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Fergus, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fergus and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Fergus, Ontario 12/13/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fergus, Ontario

Latest outage, problems and issue reports in Fergus and nearby locations:

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • cpwing Craig Wing (@cpwing) reported

    @Shawhelp Wow cutting out service for 6 hours to do service? Telus the company you are piggybacking off is up and running?! You are a dinosaur. My first email was @shaw.ca, but we lost control of it even after resetting the pswd through the admin account. This is a joke.

  • SadistHailey Hailey Heartless (@SadistHailey) reported

    @steeletalk @TELUS Ugh. That's terrible. Considering the damage that can be done to people's finances and credit by things like stolen SIMs it's important for cell phone companies to have really good security and for people to utilize all the security features and knowledge they can for those sites

  • SezChris Chris (@SezChris) reported

    @OilCityDynasty @TELUS Telus is that bad? I was thinking of switching over haha

  • kobesuperstar OTF ŠÃD PÁTRĮŌTŠ FÂÑ (@kobesuperstar) reported

    @kailnotkait @ShawInfo The fibre optics they use is unreal man. Shaws connection isn’t port forwarded to each individual house. Instead their transformer is on a shared network with your neighbors that’s why it’s so slow. Telus’s infrastructure allows personal connection with each house, I agree bro

  • Canadaguy4 Canadaguy (@Canadaguy4) reported

    @TELUS @TELUSsupport @TELUSBusiness Being with telus over 21 years as a customer..MIGHT BE TIME TO CHANGE THEY NEVER RETURN CALLS AND EVERY TIME THEY UPGRADE IT NEVER WORKS OR IT TAKE 3 - 4 VIsit BEFORE ISSUE IS FIXED IF TELUS ANYONE ONE FROM TELUS READS THIS DM 4 explanation

  • sunny_bansal55 Sunny Bansal (@sunny_bansal55) reported

    @steeletalk @TELUSsupport We just unhooked @TELUS tired of the ridiculous charges and bogus customer service

  • pfak Peter (@pfak) reported

    @McCueChris @Shawhelp @TELUS I have Telus internet as well. I got Shaw as a backup when I had a 16 hr outage with Telus and had to wait 2 hrs on hold before giving up and bothering friends that work there. Telus service is way better than Shaw. Hands down better network. Coaxial can't compete with fibre.

  • derakbtw 🅾︎🅃🅵 🅳🄴🆁🄰🅺 シシ (@derakbtw) reported

    @kobesuperstar @ShawInfo I’ve been a loyal customer for 55 years but no more I’m switching to Telus ASAP this is ridiculous. Mickey Mouse coverage

  • McCueChris Chris McCue (@McCueChris) reported

    @CraveCanada @TELUS Please fix season 3 of The Handmaids Tale. It isn’t loading.

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there