Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (47%)
-
Phone (28%)
-
Wi-fi (9%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
-
Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
-
Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
-
John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
-
Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
-
Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Rod
(@WarriorRod) reported
Canadian Tire and Telus are just a few more sponsors, who have cancelled their support for Team Canada!
-
Llyss 🇨🇦
(@kinsonalley) reported
@katrinazen @TELUS @TELUSsupport Why would I switch when the service is more reliable than the other companies? I just want the pricing for plans they have listed on their website. I’m sick of the ****** loyalty plans they keep offering to keep me as a customer.
-
Hammad Zia
(@HZia76) reported
@PeelPolice Goodluck First Responders cos i got new Telus within a week device got bad, (which is OK cos devices can be) but best part is the response from @TELUS which is "return device we will take a look and will send new one and this process can take 5 to 7 business days if in stock".
-
turkeyboyphoto
(@turkeyboyphoto) reported
@taramacmusic @TELUS I used to be a loyal customer to AT&T. They did away with their “unlimited data” plan for about a year or two, and then they brought it back. Their so-called unlimited data plan now has limitations. Evidently, they have their own definition of “unlimited”. I switched.
-
brainbah
(@brainbah1) reported
@paigesellis I fired telus because they wanted me to pay their share of credit card transaction fees, so they cut my service early lol. Proving I made the correct choice in firing them
-
Shalu Sharma-Bhumrah
(@shalalalalu87) reported
I don't know who's worse @telus for not informing clients of charges to their CC, or @CIBC transferring me over incorrectly 5 times, disconnecting a call and then additional transfers. In a nut shell please improve your customer service before I go onto choosing violence
-
Charlie Fudge
(@charliefudgens) reported
@RetroWinnipeg Fair point! Do we think Telus and Esso/Imperial are pulling their support from Hockey Canada but not the actual tournament? It sounds like they are pulling all of it.
-
WeHave
(@WeHaveMCTY) reported
@Feisty_Waters Yeah even the most tone deaf corporate entities couldn't get this one wrong. Doesn't mean that Tim's and Telus suddenly stopped being objectively awful companies who treat their employees like cattle, but Hockey Canada needs to be defunded and dissolved.
-
John Baron
(@JohnBaron42) reported
@TELUS If you charge me a credit card transaction fee, consider this customer gone for life. #helloshaw #hellobell
-
Andrew 🌻
(@foreverphoenix2) reported
@d_petre @CBCNews Canadian Tire said they withdrew support because Hockey Canada refused to make changes. Tims and Telus are not as guilty as an organization covering up and using donations to pay off **** victims.