Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Telus
Telus is having issues since 09:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (4%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Trish
(@PriestTrish) reported
Anyone else dropping calls like crazy lately?? @TELUS, maybe @Mintmobile can help us out here in Canada @VancityReynolds
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Mel Jane
(@melhuebie) reported
@aggieloveseggs There are things I think are valid criticism (which is mostly about communications instead of supply chain) but like that Telus center was very organized chaos. This is a huge project and I think a lot of people will never see a health project on this scale again.
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EAP
(@InTheYYC) reported
@TELUS @TELUSsupport this company is ****, 3 times my services have been out in a matter of 3 weeks. These Twitter channels don't work...and just renewed on a new contact, **** sake
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*boop* ½💉
(@Sir_Boops) reported
@Fenix_Pony Dump them and goto one of the mid tier brands, they're all the same price ( way more data, 50$ for 8GB promo ) so your choice is just what network Telcos in Canada are trash Virgin - Bell Koodo - Telus Fido - Rogers
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Spencer Bennett
(@spencerbennett1) reported
@yegventures @TELUSsupport @TELUS Wow, that’s quite the support call. I hope things work out for you.
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ClimateChangeSolutions
(@ClimateChangeS7) reported
1/. The @CRTC is a disgusting organization who just threw the average Canadian under the bus in order to cater to the Big Telcos BCE, @Rogers, and @TELUS and reducing competition. We'll all keep having to pay more. How about you do your job and help the average person. #CRTC
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Raymond Ocampo
(@oneframeoff) reported
@Shawhelp Here's Telus' ad: "Another Shaw outage? That’s bananas. Tired of spotty internet? Does your TV or phone cut out at the worst possible times? Switch to TELUS and enjoy reliable internet – with upload speeds more than 9X faster than Shaw" @TELUS @ShawInfo #perfectresponse
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Trish Spink
(@trishspink1) reported
@virginmobilecan switched to Virgin from Telus and really struggling with Virgin technical support. After 5 phone calls and 2 none returned calls (when technicians were at a loss) problem still not resolved and still no plan to resolve. Please help
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Bob Lawblaw
(@sookemonitor) reported
@TELUSsupport Oh, thanks for answering. Maybe if you could just find a way to stop the scammers from using the Telus ID when they phone us. Whenever we see a phone message from Telus they never leave a message and we never answer.
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Corey McE
(@CoreyMce) reported
@KevinCTV Don't worry he will help telus provide that smh...