Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 12/02/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrodieFriesen35 Left AirPod (@BrodieFriesen35) reported

    An antenna to fix the issue. Unless you severely change the customer service and give us what we need, there is no way I will stay with Telus. If need be we WILL do everything in our power to influence our neighbours to switch to Starlink, and forget this **** fire @telussupport

  • MrWonderful1993 Mr. Wonderful (@MrWonderful1993) reported

    @TELUSsupport @TELUSBusiness @TELUS your small business team is the worst small business team I have ever dealt with, my sales rep hasn't given me an update yet on my information and I have escalated 3 times and no manager has responded back. Time to call ombudsman.

  • PromotingLife1 Thinking (@PromotingLife1) reported

    Clean plays $ALPP multiple rev streams with drones as the headliner made in USA $BRSC partner with University $MJLB Partnered with TELUS $AMBL battery recycling tech $RLFTF COVID therapeutic final catalyst news could come soon $SGMD cannibas delivery co. emerging from bad Pinks

  • catsRbetter81 catsRbetter (@catsRbetter81) reported

    @EliseLaurenne I won’t ask but I can commiserate.. had a Telus agent once say “oh yeah, this plan is terrible” when i called to change it. Also.. **** data plans in Canada

  • sootnap forestmas tree !! / ven (@sootnap) reported

    WHAT ******** I JUST GOT A 50 MINUTE TELUS AD ABOUT CYBERBULLYING????

  • pandumilky Styling Satti (@pandumilky) reported

    I am now not in contract & I don't see anything offered to me to stay with you. I just received gratitude email from Telus ,But I am not a happy customer . I was with you since 3 years.i am using pixel 2 and now have plans to buy pixel 5 but I don't see any offers to me 😑😒

  • CaronMetis MetisCaron (@CaronMetis) reported

    You stopped sending me bills without any notice. Thought this issue was resolved back in September when I spoke with one of your reps. But its December and no bill. Is this how you treat your customers of over 20years? Telus is starting to look good. #badservice

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • DomDansLeDome 𝘋𝘰𝘮 pu capable du Dôme (@DomDansLeDome) reported

    @TELUSsupport Hi Telus support, any updates on when the One UI 3.0 OTA update will be released on the Note 20 Ultra? Thanks 👍🏻

  • pandumilky Styling Satti (@pandumilky) reported

    @TELUSsupport Dear Telus , I was stuck in india for nearly 9 months and but I continued to pay my bills. I didn't get any monitory support or discount in my bills . I haven't used your service much apart 5 - 6 roaming calls in 9 months. @TELUS