Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 02/05/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tracevicente Tracy Vicente 🇨🇦🇺🇸 (@tracevicente) reported

    @TELUS why in a recession are you increasing prices again for the exact same service? Why do your execs make more $ when Canadians are struggling with inflation?

  • odirah_cellz Uncle Cellz (@odirah_cellz) reported

    @Princeaktoy @JoyChuksO I just got accepted to Telus AI but the amounts I'm seeing per hit is discouraging me. Its so poor How long have you been with them?

  • CaseyBratPack 🦋Just Existing in a Crazy World🦋 (@CaseyBratPack) reported

    @RfSbreds @TELUS @TELUSsupport You've been w/o service for over a month, tell them to eat it. Utter BS & despicable customer service. It was their F-up in the first place..

  • akhiljames4x Akhil James (@akhiljames4x) reported

    @TELUS @Telus Support First you rip us off with your accounting issue, and then you put your customers on hold for hours if they wanna cancel the subscription. You guys are the reason for the downfall of Canadian capitalism. @ConsumersCanada

  • chamboard ruth bleuer (@chamboard) reported

    @RfSbreds @TELUS @TELUSsupport Nothing is simple these days .. I am also in the “contract gulag” right now and it is exhausting 😑 & your issue was not your “fault” ..

  • HLSox Heather Stocking (@HLSox) reported

    Come ON @TELUS, I’ve been trying for almost three weeks to return my iPhone 14 and get a new 1 but no one answers calls or returns emails. After hours on hold my feedback is, get some new music and slow down the self promotion. No, it’s not easier to use self help for everything!

  • traveller123654 T (@traveller123654) reported

    @TELUS I’ve been a Telus client for a year and my billing has always been a mess. Started off inaccurate and now it’s back to that. Call centers aren’t getting me anywhere and it’s extremely frustrating and stressful. Help please!!!!!!

  • Shafeeu_Anangi Shafee’u Anangii➐ (@Shafeeu_Anangi) reported

    @thesabiqueen @JoyChuksO Try TELUS AI. You won’t have issues with payment. Just that the work is tedious.

  • TELUSsupport TELUS Support (@TELUSsupport) reported

    @brananddandi Hi there and sorry for the delay. If the online account is not working, you will need to get in touch with our colleagues over the phone. You will be able to reach them at *611 from your TELUS phone or at 50741493 from any phone. They will be able to help.

  • DavRoJo2013 Roger Davis (@DavRoJo2013) reported

    As a 𝘃𝗮𝗹𝘂𝗲𝗱 TELUS customer, ...informed of upcoming changes to your mobility account, affecting the following phone numbers on your account: ***-***-**** will receive a price increase of $5 per month ***-***-**** will receive a price increase of $5 per month #ValuedHellNo