Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 12/25/2025 17:15

December 25: Problems at Telus

Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SlotterNBOtter Slo🌱🌱er🌈hasantwt (They/Them) (@SlotterNBOtter) reported

    When your @TELUS wifi connection is so unstable that your phone disconnects in the middle of the night, can't reconnect and you wake up to your data cap hit -- a week into your use period 😐

  • smashleycou ashley (@smashleycou) reported

    Anyone else in #yeg having issues with their @TELUS internet??? @TELUSsupport #telus

  • BryanLCrockett Bryan Crockett, Paralegal (@BryanLCrockett) reported

    clinicians, and the support staff, all while they knew that this was not something they could help with. Intensely unprofessional and just another barrier that gay men face in getting proper health care. Very disappointed in @TELUS @TELUSHealth

  • PNWPragmatist Cascadian Pragmatist 🇺🇸🇺🇦 (@PNWPragmatist) reported

    @Fan_of_Gorton Yeah, it was my impression at the time that Telus was better, but IIRC Rogers was the only carrier with coverage in my area and the only one offering standalone internet service. It was this or dial-up and thankfully it worked pretty well.

  • tower_Guy 🗼TowerGuy🌲 (@tower_Guy) reported

    @Mark_Goldberg @AlsoKnownAs_AA @ISED_CA How do you true up Bell and Telus having only 1 shared RAN network against your support of facilities based competition?

  • hannybee21V2 NB’s Angsty Nerd (@hannybee21V2) reported

    The @rogers internet outage in my area was one thing. But now my @TELUS data is out now too? You’re making this quarantine MISERABLE 😭

  • filomenag70 Filomena (@filomenag70) reported

    @TELUS your customer service is horrendous!! My 82 year old mother in law has been bounced around for an hour!!! She wants out..stop ******* around!!!! Will never use you again.

  • charleeee21 Charlee (@charleeee21) reported

    @TELUSsupport can you please tell me how I can contact Telus/ADT through twitter or internet? I cannot call back the 1855 number as its toll free and I'm outside of North America at the moment. Please help thanks

  • Speedster9110 Tasha (@Speedster9110) reported

    I wish Satelites Agents of Canada had a website. When I was in there about a year ago, the guy there was showing me a system that would allow me to cancel my Telus Satellite & get channels all over the world. #Yeg

  • BurnCity79 JJ (@BurnCity79) reported

    @Allthingswhisky @TELUSsupport 8 years with Telus...never had to call me for any reason or chase me for payments & this is the thanks I get for being a good customer.