Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@meandawg15) reported
@GallagherTorma @joshuahind @TELUS is the worst customer service I have ever experienced, if you even want to call it customer service, as it’s the furthest thing from it
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Tyler
(@ohiEshu) reported
@TELUS What does it take after 3 years to get my name fixed? Last time a rep helped me I had 1 of 3 things fixed. Last call: Couldn't see my mobility bill: Fixed Name: Still wrong Bundle applied for the 36 months I had the 2 accounts: Still never applied Message history shows
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MegHan Solo She/Her
(@irenadubrovna) reported
@TELUS, please, PLEASE provide Internet in Ontario. @rogers gave me $5.00 off for an outage that resulted in a lost day of work and @bell is helmed by misogynists.
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Scott Hudson
(@hdsnhwk7) reported
@TELUSsupport I have over two hours waiting….You need to make serious changes. 1. Call que so people can hang up and get a call back. 2. Change email - when we have to change an email you can’t send a verification to a non existent email. Make it a text confirmation to our Telus number!!!
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TDP_Equinox
(@tdp_equinox) reported
@telusmobility @TELUS not disclosing charges & rates online and having a zero tolerance policy on overages is shady and manipulative, and the quickest way to a CCTS complaint.
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J
(@superjrey) reported
Public mobile is taking monthly billing payments but doesn't reset the minutes and data for the month. Public mobile tech support is difficult contact as well. #telus #publicmobile @PublicMobile @TELUS
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Melissa 🇨🇦
(@discoprincess) reported
The Telus Bring it Back scam: You return a phone, they say they will give you $100 per phpne but it never materializes. You have to wait 2 hrs to talk to an agent, who doesnt help. Do not send back a phone you paid for, it goes into a pit of darkness amand they /1
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Joe Mazzei
(@Joe_Mazzei) reported
@joshuahind @IshatReza And Telus wants to charge customers who use a credit card. A trifecta of telecom customer appreciation.
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Cindy Pratt
(@CindyPr24232198) reported
@TELUSsupport We have been trying to confirm our order since August 3 and today spent 1hour and 16 minutes to straighten out issues. We then get an email changing terms when no-one discussed this with us. Boo 😒 Telus teams
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Oдесa🌻
(@o_o_odesa) reported
@veryloudwoman I’ve been on hold with Telus for 58 min so yes I can confirm today is the worst