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Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

Why is my Telus service not working?

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If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Woolwich, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Internet 2 months ago
Kitchener Phone 4 months ago
Kitchener Phone 10 months ago
Waterloo Phone 10 months ago
Kitchener Phone 10 months ago
Waterloo Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JadePriest
    Jade Priest (@JadePriest) reported

    @DJPh03NiX @TELUS @TELUSsupport I have a Telus and Sasktel cell phone and both not working located north of Vermilion

  • cityofcalgary
    City of Calgary (@cityofcalgary) reported

    If your cellular service provider is @TELUS or a TELUS-owned cellular provider (e.g. Koodo Mobile), access to 9-1-1 may be impacted at this time due to an outage impacting some TELUS mobility services.

  • hckydreamer
    Jimmy (@hckydreamer) reported

    We been having connection issues most of the day today. My company uses Telus for all our employees. Lots of problems with dropped calls or just not connecting at all. @TELUSsupport

  • Backcountry_Rec
    Backcountry Recreation (@Backcountry_Rec) reported

    Is Telus down? I can’t make or receive calls but I can text….

  • ferrier_natasha
    Natasha Gordon (@ferrier_natasha) reported

    @Telus Nicolas from Account Management has just advised me to subscribe to a different mobile carrier and he has also stated that there is no other path of escalation - really, Telus? Oh, and now he hung up on me. Is this great customer service?

  • HouckisPokisewx
    Brandon Houck (@HouckisPokisewx) reported

    Looks like there might be issues with cellphones this afternoon if you are using Telus.

  • cityofcalgary
    City of Calgary (@cityofcalgary) reported

    Please use a landline telephone or a cell phone on another carrier to dial 9-1-1, or go to your neighbours, or your nearest fire hall to access the callbox. We are working with TELUS to determine when the outage will be resolved.

  • invigilator4
    SK Jo (@invigilator4) reported

    @DobieWyler Telus' official claim is "hardware problems" But with all these morons claiming grids will be going down and cyber attacks, you never know if some cheeto eating freak in his momma's basement saw it as a dogwhistle.

  • sabre1419
    Gp65 (@sabre1419) reported

    @MarinaGiacomin @TELUS Same issue for me

  • Tys35
    Tyson Munro (@Tys35) reported

    @sandman_0314 @AndrewBerkshire @CraveCanada It’s part of my TELUS package and I keep it for HBO but I absolutely despise having to use it. I shouldn’t have to login every time I open the app