Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 01/08/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

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Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ImranMirza1687 Imran Mirza (@ImranMirza1687) reported

    @TELUSsupport does Telus “Duopoly” in Alberta offer customer service?

  • j0janey Jane (@j0janey) reported

    @grevory @TELUS Have a similar issue myself, as do a number of friends - located in different parts of the city. It’s not every call, but often enough to be pattern and also a huge headache. Reception is also generally garbage. Often switch to FaceTime for calls to use wifi instead

  • ChrisKohuch Chris Kohuch (@ChrisKohuch) reported

    @TELUSsupport @TELUS I’m moving my commercial refrigeration company to a new office space Dec 1st. Setup with Telus over a month ago to transfer the phone over on Nov 28th but they never showed up and now say they can’t get get there until Dec 5. I’m out of my old space Dec1st.

  • RealGhanaian GlowingGhanaian✨| 🇬🇭♌️🦁 (@RealGhanaian) reported

    So @Rogers why did your call back feature call me back 3 HOURS LATER when it said it was an 18 minute wait and then when I ask to speak to someone it told me you’re closed and hung up ? This is why I’m going to Telus. They would never !

  • SuzKantner Suz Kantner (@SuzKantner) reported

    @PaulTheActor @TELUS Add roaming to your pkg for a month, before you leave, then cancel when you get back. That's what Telus suggested when my husband went to Vegas. Back then, I think it was $40 - saved a pile of money in the long run.

  • kquan Kevin Quan (@kquan) reported

    @TELUS your representatives keep telemarketing on my work cell. When I ask them politely to remove me from their calling list they rudely hang up. Not a good look on your brand.

  • Scotfree_1 Scotfree_ (@Scotfree_1) reported

    @MKhoromi @AnthonyLacavera @RogersBiz Ouch. Ohh, I remember those. If your unlocked phone is supported on their network check out Public Mobile -a Telus network subsidiary. Same national coverage area, unlimited Canada talk/txt/picture, 5 GB data at 4G speed. $40./mo.

  • RealGhanaian GlowingGhanaian✨| 🇬🇭♌️🦁 (@RealGhanaian) reported

    So @RogersHelps why did your call back feature call me back 3 HOURS LATER when it said it was an 18 minute wait and then when I ask to speak to someone it told me you’re closed and hung up ? This is why I’m going to Telus. They would never !

  • niveaRose a d j o w a🍬 (@niveaRose) reported

    This is the absolute worst experience I’ve ever had!!! Waiting on hold for 4hrs+ for what??? Why don’t you have enough employees at your call centre!? @TELUS @TELUSsupport

  • Ghastifylol Ghastify (@Ghastifylol) reported

    @FaZeBlaze @Ninja wtf. @TELUS why does he get fibre and i get a weakened version of it bc my neighborhood doesn’t have it.