Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (11%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario
The most recent Telus outage reports came from the following cities: Kitchener.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
Internet | |
| Kitchener |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone | |
| Kitchener |
Phone | |
| Waterloo |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Naveen N
(@NaveenN07582058) reported
@AICommunitybyTI Respected sir, we have an idea to establish the startup company for explore your projects and we're glad to work with Telus International company to extend your support and to help the needy people in this pandemic situation.. Your prompt response is actually needed Sir!
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Dharani Kumar
(@Dharani24440605) reported
They dobt have an answer. Very worst service being a big brand in canada Telus wants to loot the money customers
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⚡️It’s the D.R.E!⚡️
(@dreinpg) reported
@TELUS Your company colluded with the Canadian federal government to track my movements under the guise of safety and you didn’t inform me. What the actual **** Telus!?!
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Lord Dominic House
(@DominicHouse) reported
Anyone having issues with @TELUS @TELUSsupport ? I can’t get anyone to answer the phone.
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Commissioner Miner
(@fanCRTCProfling) reported
The Ontario "Consumer Group" says: Poor poor Telus will face fear and regulatory uncertainty if the commission fines them for blocking life saving calls. boohoohoo #CRTC
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badkaren
(@badkaren67) reported
hey @TELUSsupport - i have no wifi. can't check my telus app, because i need wifi. hooked to my hotspot and app says network is fine. but it's not ...
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Public Legend
(@LegendPublic) reported
@TELUS Why are your Customer Service Representatives trained to ask for PIN numbers to validate customers??!? That’s like a bank asking for my ATM PIN - it should be private and you should be more careful with sensitive information.
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Adam kelly
(@adamkelly111111) reported
from
Edmonton, Alberta
Just going to put it out on here if you are a TELUS customer and you are having slow service with them check your network for unauthorized access on ur internet always take time to search your wireless access for any provider just take a second for your security
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𝕴𝖓𝖋𝖎𝖓𝖎𝖙𝖊 ∞
(@CD604) reported
@skinny_pete_ @MobileSyrup @TELUS Twitter is broken. Your Tweet is marked as offensive hahaha. Honestly, in this day and age, you probably did offend some minority of people out there.
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Steve P
(@starchoice) reported
@TELUSsupport My customer number is 700372752. However, as you have seen for yourself, it is not account specific as it originates with a Telus link which doesn’t direct you to the actual page for login but rather provides that insecure connection notification.