Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 01/16/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

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Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hooven_StewFist \\\Hooven StewFist\\\ (@Hooven_StewFist) reported

    @Animus_Diagolon ****. We need to move ips providers closer to the top of our lists. Everyone has a list right? TELUS took 2400 outta my account by "accident"👀. Absolutely will not ever give it back. Instead I have a credit but I also got sent another bill! We should Kill Bill.

  • Prashan42728507 Quick-it-help (@Prashan42728507) reported

    Telus Internet Support is known for its exceptional customer service and technical expertise. Whether you're experiencing slow speeds, dropped connections, or other connectivity issues, Telus has a team of dedicated experts to help you troubleshoot and resolve any issues.

  • RhyasonChad Chad Rhyason (@RhyasonChad) reported

    @dandoozled @TELUS We are down also

  • Canada_Capital CanadianCapital (@Canada_Capital) reported

    @NewcomerInvest $WCN Waste Connections $ATD Alimentation Couche **** $RY Royal Bank $DOL Dollarama $CSU Constellation Software $TIH Toromont Industries $TFI TFI International $T Telus $FSV First Service $IFC Intact Financial

  • TrishParr TrishParr.com 🇨🇦 (@TrishParr) reported

    I used to LOVE @TELUS but not so much anymore. Two days now... and I STILL have not been able to get the support necessary to FIX this issue. NOT NICE!

  • zasa Zach Taylor (@zasa) reported

    @as_per_danielle Yup! TELUS dropped my bill about 90$ I always call Fido, I’m down to $50 a month for 30 gigs. I love a good deal. Usually can talk up the person and I feel I distract them to get the nice page of their play book

  • ZAKtalksTECH D.J.Zak 🇨🇦 ZAKtalks TECH (@ZAKtalksTECH) reported

    Hey @TELUS/@TELUSsupport, fibre has been down for 30+ minutes now. Outage in Calgary? I'm on the line with your support. I appreciate being told to power our modem "off and on" 5 times now... 🙄

  • colinbest2 Colin Best (@colinbest2) reported

    @dandoozled @TELUS Mine is down too in NE.

  • infil00p Joe Bowser - @infil00p@mastodon.cloud (@infil00p) reported

    Given the recent tele-health trend, how soon will people roll this **** out and charge governments for this? I could see Telus Health trying to pull a fast one by using an LLM as part of their services.

  • RhyasonChad Chad Rhyason (@RhyasonChad) reported

    @ZAKtalksTECH @TELUS @TELUSsupport I cant get through and been down 45 min