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Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Telus

Telus is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Woolwich, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

CityProblem TypeReport Time
Kitchener Internet 2 months ago
Kitchener Phone 4 months ago
Kitchener Phone 10 months ago
Waterloo Phone 10 months ago
Kitchener Phone 10 months ago
Waterloo Phone 10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • lorinxoxo
    Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • MichelleOram13
    Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • RamoneCat
    Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • Peter_Muscat
    Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81
    John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • TheKarltopia
    Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hailscomettttt
    Hails (@Hailscomettttt) reported

    @TELUS what’s going on with the cell service in Ottawa? I can’t access anything for the past couple days

  • adrienneivey
    Adrienne Ivey (@adrienneivey) reported

    Telus saw that there are difficult problems to solve in the beef industry, but they will create great changes once solved. - @lowe_virgil @Alltech #AlltechONE

  • Mike__Palecek
    Make me Pally (@Mike__Palecek) reported

    @RogersHelps @kirstiepaterson You are not restoring anything stop lying to people instead you should be saying switch to telus or bell because we have no clue how to fix all these issues .

  • marialoi
    maria loi (@marialoi) reported

    PLEASE NOTE! www. Panasonic is cheating and demand $2.00 to fix their VM on my older Panasonic phones when I don't want their VM! BAD! BAD! My Telus is honest and the Corporation has integrity and helpfulness! My foot Panasonic! Please help me!

  • lbcurtis
    Lance Curtis (@lbcurtis) reported

    @davidakin Let’s hope Bell/Rogers/Telus learn what the words “backup generator” means as my guess is we will be having more and more of these storms. Having no power is awful; having no communication too is unacceptable. Internet & cell service are essential services.

  • EyesPiedGaming
    EyesPied (@EyesPiedGaming) reported

    welp, the bad news aboot moving to northern canada, is that i'm having a really hard time getting internet good enough to stream. the good news aboot moving up north, is i just snagged an amazing job with TELUS as a service technician. i might be able to fix my own internet

  • AvoidAmazon
    Boycott Evil Amazon-Find Alternatives-Follow me 😀 (@AvoidAmazon) reported

    @TELUS Then you’ll turn around and chargers a poor person a whole lot of money for your incompetent services. Sounds like a lose lose situation.

  • ParamvirGill11
    Paramvir Gill (@ParamvirGill11) reported

    @melathopolous @angelolexie @HeySeto Wdym. You get access to Rogers, Telus, and Bell so the service is actually really good outside their coverage zone

  • BlackStangBC
    Stan Querin (@BlackStangBC) reported

    @TELUSsupport @Bosman71 4 hrs on with telus to switch from shaw to telus,after the last person i talked to started getting on my nerves i told them to cancel everything including my phone had him so tongue tied i hung up on him called SHAW was done in 15 minutes

  • PezzaFina
    James Rasile (@PezzaFina) reported

    @Rogers Ok I’ll DK you cause this tweet is a massive lie. My secondary @TELUS phone works wonders and treat me better when I call.