Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Woolwich, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

City	Problem Type	Report Time
Kitchener	Internet	2 months ago
Kitchener	Phone	4 months ago
Kitchener	Phone	10 months ago
Waterloo	Phone	10 months ago
Kitchener	Phone	10 months ago
Waterloo	Phone	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

• 
  John Harris (@JStanley81) reported 13 minutes ago from Kitchener, Ontario

  I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

• 
  Peter Muscat (@Peter_Muscat) reported 24 minutes ago from Woolwich, Ontario

  @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

• 
  John Harris (@JStanley81) reported 40 minutes ago from Kitchener, Ontario

  @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

• 
  John Harris (@JStanley81) reported 43 minutes ago from Kitchener, Ontario

  @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

• 
  Michelle Oram (@MichelleOram13) reported 55 minutes ago from Kitchener, Ontario

  @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

• 
  Lorin (@lorinxoxo) reported 56 minutes ago from Kitchener, Ontario

  Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦Gregory Novak 🍍 (@GRNovak) reported 1 minute ago

  I just switched my family’s services to @Telus after literal decades with a competitor and am finding out that different lines within a single mobility account cannot have separate caller ID’s? Something their competitors have no issue with. Am I understanding this correctly?

• 
  Malcolm van Delst (@malcolm8) reported 2 minutes ago

  Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

• 
  Ryan Coleman (@ryancoleman) reported 2 minutes ago

  @naimaharg @TELUS Yeah the script was awful and wasn’t doing her any favours. It was clearly designed just to get me to say I was happy with my service - I assume to try and sell me more of some other service they offer

• 
  𝕂𝕃𝔽🫶 𝕄𝕒𝕞𝕒 𝕥𝕠 𝕓𝕖 ~ 𝔹𝕠𝕪 𝕞𝕠𝕞 x1🧸💙 (@thatgirlxo) reported 4 minutes ago

  Having to switch from my S21+ 5G to an LG G4 sucks so badly! I can't even make out what the emojis are. It's outrageous $475 for a new screen. But, had telus told me my device care didn't cover anything anymore, i would've gotten it fixed for $40/mo. 😠

• 
  Katie I. B. L. Nathan (@KatieIBLNathan1) reported 6 minutes ago

  @TELUS @Telus their mistake. They put me through to Web services and I speak to Kathe who says “no, we can’t fix this You need customer care.” She says she will get customer service on the phone and explain the situation before she transfers me. Seconds later I am transferred…cont’d

• 
  Malcolm van Delst (@malcolm8) reported 8 minutes ago

  Hi @telus. Didn't hear back so re-requested a call on your virtual assistant at 3 pm. It was working again. Again was told that someone would call in 15 min. However, it's now 4:45 pm & no phone call. To recap, the phone number for cancelling service doesn't work...

• 
  Polo (@Freedompatodos) reported 9 minutes ago

  @kooptroop77 @TELUSsupport Cancel telus! They steal money from their clients

• 
  RBestman (@BestmanBiker) reported 10 minutes ago

  Anybody else in SW calgary experiencing @TELUS outage? @TELUSsupport

• 
  Polo (@Freedompatodos) reported 11 minutes ago

  @martbean66 @TELUSsupport Cancel telus! They steal money from their clients!

• 
  Air 🐳🐋 (@TwittleAir) reported 13 minutes ago

  @IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good