Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 02/05/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BigNasty6oh4 Max Power (@BigNasty6oh4) reported

    @RealMikeVersace @BrowntoBure Dumb question:Do you have to be a Telus customer?

  • darylcognito daryl n cognito (@darylcognito) reported

    @MondoAlberta I got booted from a healthcare worker Facebook group because I "bashed" and employer. But Telus Health is not an employer or a service provider they are a preditor at worst, a parasite at best.

  • seanhealy ʎןɐǝɥuɐǝs (@seanhealy) reported

    @emd @TELUSsupport I’ve never seen ISP provided hardware preform well. Taking the Telus router out of my stack improved my latency by about a factor of ten.

  • Issyhg IHG (@Issyhg) reported

    @TELUSsupport @ADT So Telus is trying to take over the market with home security or this is what their sales reps say when they sell you a promise that is bullshit ..My service has never worked properly and when I contact the reps/technicians they want me to troubleshoot myself

  • Issyhg IHG (@Issyhg) reported

    @TELUSsupport Yes the issue is what your sales rep claimed when offering the service is not the service I am paying for..Backdoor sensor issues mostly but I am not a tech employed by Telus yet they want me to work through problems I pay your team to solve and pay for a service I am not getting

  • EmberExplores Ember - Black lives ✨still✨ matter (@EmberExplores) reported

    @as_per_danielle (Side note: Avoid Telus at all costs - they actually are terrible, and proud of it, per my training. And, yes, I did yell at them lol)

  • taylormadegirls Charles R Taylor (@taylormadegirls) reported from Strathcona County, Alberta

    @telus he was able to verify that he could not get authorization to help because her phone is disconnected.

  • cesnaruolam Ces Naruolam (@cesnaruolam) reported

    @TELUSsupport Hi, do you have customer service agents we can talk to, on your telus stores or how do I go about cancelling my current account.. home internet service? You have bad service apparently, couldnt fix an ongoing issue right away!!

  • greyrealestate Rob Grey (@greyrealestate) reported

    Switched from @shawcable to @Telus after 35 years. Our monthly bills pushed to $300/m. TELUS promised lower costs/faster service. Now our tv shutting off every 15 min. TELUS was supposed to call me back after their IT guy couldn’t fix it remotely. May switch back to Shaw.

  • ShadyState Shadystate (@ShadyState) reported

    @kirsten__alyssa Wtf! Telus just stormed into my house and kicked the **** out of me! On the way out they told me my bill was increasing again