Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Mike from KayDub 🌴🍁🌴
(@RamoneCat) reported
from
Kitchener, Ontario
@FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Daryl Anselmo
(@darylanselmo) reported
Well to your company credit he did call me back a few minutes after hanging up - but - still couldn’t resolve my issue. When can you connect services? Already been waiting 3 weeks and nobody can provide an eta?@TELUSsupport @TELUS
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CampingMom🇨🇦
(@camping_mom) reported
@toddwil40692041 Telus sold user data to the Government for $200M… without consent of the users, leave your phones at home… Treat them like house phones…
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Cody Falk
(@FarmerFalk) reported
@TELUS it’s a crime you charge for phone service since there rarely is service. It’s 2022 cell phones have been around for a long time. There is no reason for all the dead areas and call fails that happen. #DoBetter
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Kevin Sole
(@Kevin_Sole) reported
@TSComic I pay for 50mbps. I was down to 8mbps. I rebooted the router, and now.. I'm at 2mpbs. It shouldn't happen. Can't convince TELUS of that. So tiring.
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Shannon Fringe
(@wordOnTheTweet9) reported
@Candy_CA34 @TELUSsupport @TELUS Where are you? We are in Vancouver and ours just went down too
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RACHEL LYN
(@The_Rachel_lyn) reported
@TELUSsupport I just opened my account today. I signed up for the my telus app and added the new info , it said I’d get an email to approve the request but I never got anything
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Alberta EMS War Room
(@AB_EMS_War_Room) reported
@Daveroe404Dave Thanks for posting this! We were told it was a Telus server issue. We are paramedics and aren’t sure of how it all works with 911. A fire dp centre was able to receive some calls but EMS dispatch was not. In our exp w/AHS dp, they NEVER notify the public of this issue.
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Cynthia
(@CynthiaMD92) reported
@TELUS Not only that we’ve been given stupid solutions like we will reduce your data by 2 gigs a month and that will bring your bill down by $5 a month. I asked how is that going to help with no phone service? Their response back to me was it won’t but it least you’ll get a cheaper bill
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Mathew McFarlane
(@MTMcFarlane92) reported
@TELUS @CynthiaMD92 I received a 260$ bill to my cancelled account and telus threatened to take it to collections. I've been on the phone 6 hours and they say they can't waive fees on a cancelled account. but they can certainly apply them. File a complaint with CCTS! #CCTS #Extortion
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Cynthia
(@CynthiaMD92) reported
@TELUS @CEMonthCanada If you live in the Mt Douglas area in Saanich BC don’t use Telus use Fido. Telus tower has been down since Feb. mobile service drops or is so garbled you can’t be understood. We switched to Fido, actually it is better than when Telus was working. There have been many complaints