Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 12/18/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

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Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • GAPPEDTOOTHPAPI midtown vigilante (@GAPPEDTOOTHPAPI) reported

    Fido really sold out of iPhones and told me I gotta wait 4+ weeks to get a new phone. Plz fix this or I’m going to Telus

  • JohnsGerald Gerald Johns (@JohnsGerald) reported

    If the purchase for Rogers to buy Telus is approved, how can the service not become the same as West Jet and Air Canada?! Slow, overpriced and inconsistent? Debate amongst yourselves.

  • Koleffwest Koleff (@Koleffwest) reported

    @TELUS have been on @TELUSsupport for 5 hours. Spent untold hours on the phone explaining my problem over and over again to people who either don’t care, or have no authority to assist. Have been over charged $590 for service I never used and they refuse to credit my account

  • yaynewfriend @Daria@Equestria.social (@yaynewfriend) reported

    @buggy37622447 @shakepay Koodo might not work with it, given that Koodo has abysmal phone support, they're the cheapass Telus brand and Telus needs to be called to manually add your card. But once they do that, you can use it going forward. :)

  • Sam_J Sam_J (@Sam_J) reported

    @TELUS why is it, that everytime, your phone number encourages your customers to use the virtual assistant/website, only to be told they can't help me and I have to phone in?

  • enron_musket flo (@enron_musket) reported

    @EndWokeness This, in addition to the fact that most premiers are corrupt and trying to dismantle the system to help their privatization friends like Galen Weston and Telus means that universal healthcare in Canada has officially broken for good.

  • jmatteis_ca Joel Matteis (@jmatteis_ca) reported

    @TELUSsupport Does anyone answer phones or man the live agent chat anymore? On hold for a very long time, and still sitting at 12th in the queue. Customer service with Telus isn't what it used to be.

  • castlelady2 Mrs. G. Kravitz (@castlelady2) reported

    @ScholerinED Sad to say I had to give Telus guy a mask AND show him how to put it on (he put on upside down at first..WTF? 😳). This does not surprise me.. they have all been told the pandemic is over! 😡😡😡

  • Michicooks Michelle Young (@Michicooks) reported

    @TeresaSpinelli @shawcable This happened with me last year with a Telus scam. Gave them so much info but no credit so terrible. Glad everything is okay

  • ryderseashells Honey_Ryderseashells (@ryderseashells) reported

    @ExpatRepeat Nobody comes inside my house because I never invite anyone, though I've had my two friends visit on my back deck by entering from the backyard. Only Telus has been inside to fix the internet & they had reminders for us to be masked.