Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Woolwich, Ontario
Latest outage, problems and issue reports in Woolwich and nearby locations:
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Peter Muscat
(@Peter_Muscat) reported
from
Woolwich, Ontario
@vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow
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Lorin
(@lorinxoxo) reported
from
Kitchener, Ontario
Shout out to Telus they got my back we still got service up in here
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed
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John Harris
(@JStanley81) reported
from
Kitchener, Ontario
@TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.
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Michelle Oram
(@MichelleOram13) reported
from
Kitchener, Ontario
@figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Robgwebster1
(@robgwebster1) reported
Observation:: I drive within 250 meters if a new 5G tower and my phone ( bought new dec 2022 ) shows 5G , And yet I show 1 bar of service with my Telus carrier, if 5G is the future. What gives.
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chris k
(@kooptroop77) reported
@TELUSsupport @TELUSsupport received message 6hrs ago stating services are up, but they aren’t. Getting the runaround from agents. Outage not listed, but they keep saying it may still be out. No real updates #telus #frustrating
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Jenn Jenn
(@indi_jenn_ous) reported
Customers beware @Telus has a 'software glitch' that automatically charges easy roam. They only reimburse their error for 3 months. Idiot me being critically ill for months trusted they were billing correctly or would correct THEIR errors. Nope.
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Christian
(@sea_jay17) reported
Today, I learned that not only do I have a work email I didn't know about and never used, but if I can figure out how to log into it I'll get sweet sweet telus discounts. Wish me luck!
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Kathy Farenholtz
(@kfarenholtz) reported
Thinking of switching our cell plans to Shaw mobility. (Happy with our Telus service except for the $$$!). Anyone else have their cell plans with Shaw? Looking for reviews on reliability, cell coverage, dropped calls, etc.
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Commissioner Miner
(@fanCRTCProfling) reported
Now I question if the Internet Society is just a lip-flapper for Telus and incumbents as well for an outcome, just like CNOC. #CRTC Trust has been broken and there is no going back. CNOC did damage.
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Andrew Winstanley
(@AndrewWinstan14) reported
Right now as a Telus subscriber I am involuntarily supporting a cable network promoting the military invasion of my Country and the overthrow of its demographically-elected government
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Peut-Être
(@eliasringtail) reported
@SpottyVex I buy my phones outright so that I am not on contract with Telus. Now that I can leave any time, I get great service and a decent price for it.
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sharks🇺🇦
(@hungry4sharks) reported
Wtf #telus you made me miss the last half hour of the #allstarcomp ! Ridiculous!!! #NHLAllStar
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Liz Jones
(@LizJonesVan) reported
@TELUS @TELUSsupport when someone is taking a ferry from Victoria to Vancouver they aren’t in US. That’s your issue. And the fact that you send me an email with no opportunity to reply makes it worse.