Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 11/27/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • leebellaa1 Lee (@leebellaa1) reported

    Aww y’all phones down? My Telus line can’t relate

  • ChrisKallas64 Chris Kallas (@ChrisKallas64) reported

    @Rogers @aredlight1 I so loathe Rogers. For years. Bell sucked before them too. But Rogers much worse. Oh well never tried Telus. After they fix their embarrassing mess and I can work. Gonna cancel from this corporate rat Rogers.

  • TekNotice John Ee (@TekNotice) reported

    My company is using @Rogers the outage is enough to make our boss cancel 150+ lines and switch to @TELUS ouch!

  • jaaazzzyyyyyy j🥶 (@jaaazzzyyyyyy) reported

    @bryannalewiss If Telus goes down then I will but I didn’t say anything about them

  • bernardcampagna Bernard (@bernardcampagna) reported

    @maej43 Don't quote me on this. But the emergency 911 is supposed to still work. It would use Telus or Bell.

  • JunkyOmega Dave | JUNKYaddict (@JunkyOmega) reported

    Can’t help but laugh that @Rogers is down across Canada right now Used to have a phone through them a few years ago but terrible customer service got me to switch, now I get to use my @TELUS phone freely today while still laughing at Rogers horrible service 😝

  • madcat1990 🎧 Tiago 🎮 [ティアゴ] (@madcat1990) reported

    Reminder to those touting pride in being with #bell or #Telus, remember, all 3 of them are in cahoots in an oligopoly to keep your Wireless prices higher than anywhere else in the world. #RogersOutage Oh, and **** the @CRTCeng for not helping us and only doing the bare minimum.

  • kmad316 Keith Madison (@kmad316) reported

    @TELUS 40 minutes òn hold is terrible. Answer the phone please!

  • Legenddreamer_ Pam (@Legenddreamer_) reported

    @CiViiLy @Fidomobile Yep. Rogers, Freedom included in that. Intermittent reports of cell/data service issues with Bell, Telus also.

  • jennjmarks Jennifer Marks (@jennjmarks) reported

    @Silblondie @StefanM411 Funny I found telus the absolute worst.