Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 02/04/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bubba321B Ken Hadfield (@Bubba321B) reported

    You can order a $1500 cell phone with a click of a button or add as many “add-ons” to your plan as you want but try and cancel a service and you’ve got a better chance finding Atlantis. @TELUS #Canada

  • gregoire_brett Brett Gregoire (@gregoire_brett) reported

    @TELUS have been speaking to Paul Jeon regarding my account. I am looking for a call back from Customer loyalty. The wait time is over an hour. Please have them call me. Account: 38062921

  • thordora Jada D (@thordora) reported

    @Elorajade @TELUS Yeah ..at the same time moving to Rogers is the same price as Telus - and we had a 30% discount with Telus. Issue here is they rent from bell who has completely oversold their service...Rogers usually works at least :p

  • thordora Jada D (@thordora) reported

    4 bars and barely any actual signal. So glad I'm porting away from @telus next week. Absolutely atrocious service.

  • chvntii c (@chvntii) reported

    Telus wifi so slow I finish my whole sandwich by the time my show actually loads lmaooo

  • MeghanFowler Meghan Fowler (@MeghanFowler) reported

    @TELUSsupport A phone 5 days old that will only hold a charge for a few hours, with locations off, Notifications off, brightness down. And the phone is so hot. Clearly something wrong. Hours on hold, hung up on and still can't get ahold of anyone to help. My patience with Telus

  • Khushpr29623888 Khushpreet Singh (@Khushpr29623888) reported

    @TELUS very bad experience Very very bad Even am old custome Not going to recommend any of my circles

  • StrategicThghts David Schreck (@StrategicThghts) reported

    Is it just me or do other people have trouble sending email through #Telus servers tonight? @TELUSsupport

  • StrategicThghts David Schreck (@StrategicThghts) reported

    @peachfoxglove @TELUSsupport Fixed it, problem on my end, no fault of #Telus.

  • Elorajade Spaghetti Harvest (@Elorajade) reported

    @thordora @TELUS I feel like they are all the same. We are moving from Shaw to Telus as I cannot get consistent cell service where I live. Plus we are cutting the cable cord.