Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

No problems detected

If you are having issues, please submit a report below.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 01/20/2026 12:00

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bwilliams6009 Brad Williams (@bwilliams6009) reported

    @AlexTheCarrigan Not good customer service. Maybe too busy at Telus or they also are short staffed.

  • spemarx Spencer Marsden (@spemarx) reported

    @cbcgopublic Can you look into @TELUS’s inability to provide stable internet at the Edmonton Folk Fest? It doesn’t just impact mobile phone use, it’s disrupting mobile payments and other IoT services. It’s not acceptable to be paying what we’re paying for this quality of service.

  • otter_bean Sarah and sprouting (@otter_bean) reported

    @DeondreSmiles Time I've dealt with Telus the sales support team on central dispatch has been able to help me out a ton-and get better deals (last tweet, I promise!)

  • burnabymartin Martin Kendell (he/him) (@burnabymartin) reported

    @nspector4 Telus Health sucks. We want a proper family doctor @adriandix @jjhorgan!!!

  • Pierpoint20 The Pierpoint Team (@Pierpoint20) reported

    @TELUS @TELUSsupport whatever work was done on the cell towers in Essa Township has now officially ****** up service even more. Everyone is dealing with lack of signal, dropped calls and phone data not working. Please look into this asap

  • NorthZenArcher Fred Matthews (@NorthZenArcher) reported

    @TELUS when are you going to stop teaching your customer service representatives to be dishonest? On July 28th, 2022 I went into the Telus store in Lloydminister, AB and purchased a Smart Camera to install to keep surveillance on my back yard where I park my vehicle and to watch

  • perfectrose2011 Wendy 🇨🇦 (@perfectrose2011) reported

    @schiu67_ Go into a retail Telus store today. I'm certain they will be able to help you. You may never hear back by phone.

  • The_HeadCrusher Matt Goddard (@The_HeadCrusher) reported

    @BJB_says @LanceStorm Oh I get it, we were on the wait list for about 10 months, besides he silicon shortage which delayed production they have been slow to roll out a large number at once for fear of overloading the system and then everyone internet slows down, like Telus did with the smart hub.

  • WhoTrollsTrolls He Who Trolls The Trolls (@WhoTrollsTrolls) reported

    @TELUS I can't wait until I'm no longer a telus customer

  • Sockless_Hobo Scruffy McBlunt (@Sockless_Hobo) reported

    @TELUS Worst customer service and company for cell / internet in existence.