Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 09/18/2025 11:30

September 18: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • tewha Steve 🇺🇦 (@tewha) reported

    I’ve seen maybe one “public” @TELUS wifi network in the last five years. (The ones included in a cellular subscription.) I guess that didn’t go anywhere.

  • AssadFarrukh FORESHADOW (@AssadFarrukh) reported

    @TELUS very good service with the worst customer service @TELUSsupport I still have no clue on my online phone order for which they forced me to upgrade my plan for to get a new one.

  • nobodytoldmeh Bojack Beauregard (@nobodytoldmeh) reported

    @SoniaFurstenau @bcndp @TELUS cancelled my appointment 4:00 minutes before the scheduled time. They offered another appointment two weeks later. This is no way to deliver healthcare. They have not responded to my emailed complaint. Treating patients worse than cell phone customers is unacceptable.

  • Ijk90Khan Imran Javed Khan (@Ijk90Khan) reported

    I can use my Telus Modem's webpage to ping external sites, so I am sure there is nothing wrong with the 'line' as they have told me. After 4 years of trouble free service, Telus is intent on bludgeoning any iota of trust or loyalty out of me.

  • jean60mitch jean mitchell (@jean60mitch) reported

    @rr4mla Oh, U mean you’re going to pay Telus a pile of money 💰 to bring this to our doorstep. I still can’t afford the old slow stuff you so-called “supplied” so who were the actual beneficiaries of that round of NDP ‘gift’? Roly, is that how you got that designation? Easy spending eh?

  • jryer jonny (@jryer) reported

    @TELUS I've received 15+ calls from CBSA today. Is there anything you can do to stop this ****?

  • izzyisdancing izzyrocks (@izzyisdancing) reported

    @adriandix worst health minister ever...never follows science..implementing and approving Telus health is disgusting..dust off your resume

  • burrows_henrik Henrik to Burrows (@burrows_henrik) reported

    @TheDiscoStu Horrible interface on @TELUS y’all need to fix that ****. It’s embarrassing @CraveCanada

  • HorseShoeHillby HorseShoe Hillbilly (@HorseShoeHillby) reported

    @NETAGOwireless What a let down, Netago has been good to us, the few problems we’ve had over the years were fixed quickly. Telus enjoys taking 4-6 weeks for a service call. I may have to make a call to uncle Elon #Starlink

  • Ijk90Khan Imran Javed Khan (@Ijk90Khan) reported

    @TELUS as 4-year long customer fiber home internet service, I have been disconnected since Tuesday, with promises of restoring my connectivity since Wednesday Noon. My connection has still not been restored at Friday noon. 1/6