Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 02/01/2026 13:20

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • shaneisaclown Iceman (@shaneisaclown) reported

    @HockeyCanada Pretty dumb how Telus didn’t put their dumb logo on the boys helmet but they have no problem throwing it on the womens helmet. You either black list hockey Canada or you don’t because the last time I checked, this years world junior kids weren’t involved in those things either

  • balaneski Joe (@balaneski) reported

    Anyone have issues with Telus Mobility? I was with them years ago and had issues with them. But I'm currently with Rogers and I'm thinking of changing. It's either Telus or Bell! I currently have Telus for cable and internet.

  • living_marble Mary Gillis (@living_marble) reported

    Please, if you're with Telus and thinking of leaving, do. If my rage at this insipid email can cost them even a single customer, it will have been worth it.

  • VincentRule Vince Rulé 🇺🇦 (@VincentRule) reported

    @DebRule65 @balaneski In nearly 20 years I’ve had no issues with Telus.

  • n0ty0urcup0ftea CHEN YENG ♉ (@n0ty0urcup0ftea) reported

    $25 for 3 dutttttty gb of data.. @TELUS HAVE YOU LOST YOUR FKN MINDDSS???, cananda is the only country where our data plans sooo Hugh. For whattttttt for bulmshit *** service yo.

  • ripdawg65 ron wutke (@ripdawg65) reported

    Good grief! On hold with Telus for an hr so far to get a problem fixed and it's the same 3 muzak songs over and over and over. Was on hold 2.5 hrs Friday before I hung up. And this time I didn't get the callback option because this is a transferred call. Insane asylum here I come

  • ripdawg65 ron wutke (@ripdawg65) reported

    @Telus, train your front line phone people to listen and not interrupt when someone tries to explain something. All it does is create a tension not needed. The person higher up I talked to at end was way better, knew their stuff, and was more helpful and understanding. All good!

  • blbourassa Brenda (@blbourassa) reported

    @balaneski No issues with TELUS mobility here

  • balaneski Joe (@balaneski) reported

    @VincentRule @DebRule65 He wouldn't cancel it until I got on the phone with Telus customer service right in the store and he was ordered to cancel it.

  • Schesbalz Dana (@Schesbalz) reported

    @balaneski Telus sucks. But I’ll prob stay with them forever. Lol