Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 01/18/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • TheKarltopia Karl Zenith Nieva (@TheKarltopia) reported from Waterloo, Ontario

    Shoutout to Darell in Toronto from @TELUS @TELUSsupport for trying to help me save $ with my phone plans. Although he couldn't find anything cheaper, his dedication was nice. #ClientCare #WellDone

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DougAlder Doug Alder - wear a damn mask, save lives (@DougAlder) reported

    Big shout out to @TELUS TV tech support in the Phillipines - gentleman who got my PVR back up and working properly was awesome. That's a rarity for 3rd party overseas tech support.

  • steph_mahoney Steph (@steph_mahoney) reported

    Day 2 of no internet from @TELUSsupport after @bchydro planned a scheduled power outage on Wednesday. 4 telus trucks over 2 days still no fix. Another crew is coming out soon. So much for working at home. I 'm tethered to my phone but my poor data plan is toast.

  • Barb_Here 食い倒れ (@Barb_Here) reported

    @Polkameister I switched from Telus to Fido a while back. Great service.

  • BoestMode BoestMode (@BoestMode) reported

    @playoncrutches Yeah it cut out completely for like 5-10 minutes. Apparently happened to everybody with Telus

  • natroemer Nathalie Roemer (@natroemer) reported

    @TELUS terrible customer service, transferred 4 times for help with business mail to be told refer to online guide. Service used to be so good, what happened?

  • StephKall Steph Kall She Her Hers (@StephKall) reported

    Guess what @TELUSsupport @TELUS can’t do anything right... my 5th appointment to attempt to fix my internet today... they don’t show up in full PPE as promised 😡 now they have had me on the phone with them for 64 minutes trying to figure it out.... NEVER GET TELUS for anything

  • Marrderr mary r (@Marrderr) reported

    Dude why is the my Telus app so garbage???? I’m just trying to upgrade my phone 😡😭 LET ME LOGIN

  • KyleBryan Kyle Bryan (@KyleBryan) reported

    @TheDividendGuy Funny that for cable/internet in BC, I’ve found Shaw seems to have the best offerings and support while TELUS has struggled. Lots of internet and cable issues with TELUS.

  • DrGregMD Greg Sawisky (@DrGregMD) reported

    @Lorian_H Hey @TELUS might want to do some damage control here. Or, better yet, stop trying to mine our health for money.

  • KerryPowell Kerry Powell (@KerryPowell) reported

    And even after I called ageist @TELUS to beg them to cancel/suspend until I could get power of attorney or get in to see my mom DURING A PANDEMIC and talk her thru the process. Did I mention she has Alzheimer’s? Sheesh. 2/2