Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 12/26/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

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Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • JOYfulMare MARE (@JOYfulMare) reported

    @TELUSsupport I am livid! Every month I’m charged for “3 way calling” & I NEVER use it! I’m the only one accessing my phone! I’ve been phoning Telus every month to have incorrect fee reimbursed! Please rectify this issue. Thank you! @CRTCHearings #FAIL #TELUS

  • e_androphobia ELLA ANDROPHOBIA (@e_androphobia) reported

    @Telus why isn't my data working??? How can your technical department keep tellong me "there's great signal, everything is fine" but I can't access the internet. Every. Day.

  • puptotrain mutt (@puptotrain) reported

    @MrMontagoose @Bell @Rogers they do the same with cell phone service...i have reduced to talk/text only minimum plan only because Rogers didnt work where i needed it...hmmm i dont go to that spot anymore and bell mobility sucks at home...hello Telus, lets talk

  • GrimBunny5 GrimBunnyTTV (@GrimBunny5) reported

    @TELUS You'll be getting a new customer soon. I'm done torturing myself with Shaw

  • oriel_ca Oriel (@oriel_ca) reported

    A big ‘**** you’ to the @CRTCeng for allowing credit card processing fees to be transferred to customers. @TELUS is making millions in profit in this telecom monopoly Canadian market. Thanks for accruing more cost for Canadians during these times.

  • LisaDej09579923 Lisa Dejong (@LisaDej09579923) reported

    @TELUSsupport I have now been waiting on the phone for ALMOST TWO BLOODY HOURS waiting to talk to a representative! What kind of customer service is THIS? With all the profit Telus is rolling in it might be nice if they cared about their customers enough to hire some more help.

  • Charz009 Charz (@Charz009) reported

    @teesang Don't do it! I had seamless service from @ADT, ever since @TELUS took over, I've had issue after issue. Newest issue not getting a call when my alarm battery died!

  • Jessel737 Jesse Leger (@Jessel737) reported

    @TELUS congrats you have officially lost me as a customer for life. Taking away my convenience for using my credit card without penalty. Just taking more money from after posting record profits. Ripping off your customers is like crack ******* to you. Congrats

  • YEGsociallady CW (@YEGsociallady) reported

    @TELUS what is happening with cell service in Edmonton!? It’s been MONTHS I can’t have a conversation with being disconnected at least once! #excuses

  • ThePlayersChal ThePlayersChallenge (@ThePlayersChal) reported

    @TELUS I’ve been on hold for over 50 minutes. The customer service is terrible. Can someone please help me?