Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 05/09/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Waterloo.

Loading map, please wait...
City Problem Type Report Time
CanadaWaterloo Phone
CanadaWaterloo E-mail
CanadaWaterloo Phone
CanadaKitchener Wi-fi
CanadaKitchener Phone
CanadaDrayton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CommonSenseSoc Common Sense (@CommonSenseSoc) reported

    the after dinner stuff thing... hey @telus @TELUSsupport .. WHY do you keep changing my IP? Really screws up my secure server logins, and its a ROYAL PITA to fix it all the time... STOP doing this!

  • Kiltworm 𝙆𝙮𝙙𝙪𝙝 (@Kiltworm) reported

    Now I just got transferred to my third department at @TELUS and was disconnected before I got to talk. What a terrible terrible system they have. Are all phone companies this awful nowadays?

  • KatieNEthan Katie Borek (@KatieNEthan) reported

    @buoyantbabe @TELUS I can't even imagine. I'm always extra nice to people who work in call centers for that exact reason. Its not tech supports fault that I had to wait so long. That's a Telus problem.

  • kmw_carlisle Kristi Carlisle (@kmw_carlisle) reported

    @douglj @RogersHelps Totally down L3Z area too. This is exactly why I don’t have the same provider for mobile and internet. Tethering to my data package with Telus mobile. Hoping it comes back up soon - work from home and kiddo doing remote school...

  • CheeseMaster_Pr The Cheese Master (@CheeseMaster_Pr) reported

    @waylonsnedker @Gaohmee It is for sure! It's too bad it'll likely be a while until local devs can meet and greet again (though I've only been to a couple of get togethers since moving here). As for the Telus billing, I must just be lucky ;)

  • stephie_bianca Stephanie (@stephie_bianca) reported

    with Telus since 2009, was lied to by 3 reps this past week about my order. Said it was fine but this whole time it failed. Took my money thou. Now a rep is having issues canceling so we can try again. @TELUSsupport @TELUS , he is the first rep who told me the truth this week.

  • GraveDancer40 Alicia Prevost (@GraveDancer40) reported

    The customer service at my @TELUS has been impressive but holy hells, I’m beyond frustrated with this process. Had to exchange my phone in store and the one I want isn’t here. What a headache. @TELUSsupport

  • justindevans Justin Evans (@justindevans) reported

    Well @Rogers it's been a slice, after nearly 2 decades as a customer it's nice to know that @TELUS apparently values my business more...I'll be cancelling and switching my mobility over asap.

  • FireskiesStudio Fireskies Studios - SUPER TOBU ADVENTURES! (@FireskiesStudio) reported

    @Gaohmee Im not sure about Vancouver proper, but on Vamcouver Island we have Shaw and Telus as the 2 main providers, prices are comparable but Shaw seems to have a lot better customer service and is a bit more reliable I hear

  • BruksAP sîpîysis (@BruksAP) reported

    @fka_jayesimpson I just switched over from the nightmare that was Telus. Shaw has been much better, but doesn't say much given the troubles you're having, aside from Telus is equally terrible. 😐