Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 12/14/2025 17:20

December 14: Problems at Telus

Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

Loading map, please wait...
City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • christyconde Christy Conde (@christyconde) reported

    The fact that @TELUS is now charging me, a customer who is already paying FAR too much monthly, a "credit card processing fee" to pay my bill is utterly absurd... really makes me not want to even be a client anymore.

  • mikedirsa Mike ***** (@mikedirsa) reported

    @AHockey1993 @Sportsnet Telus TV hasn’t had any issues

  • GreenMossOnTree Jay Green (@GreenMossOnTree) reported

    @Iluvhikingjen Let’s keep that trending down. Telus health makes me want to drop their cell service, but frankly all the telco companies are basically scum.

  • kirbiebaxter Kirbie Lizzie (@kirbiebaxter) reported

    Just woke from a bad dream. Some guy with green painted face asked my name and then told me he was going to kill me. Please speed it up, Telus people. Because I can’t sleep anymore.

  • hodges43285 Hodges43285 (@hodges43285) reported

    @TELUS @TELUSsupport #TelusSucks so of course, yet again… I have to reboot my cable box. It never ends… years of this substandard service. Years.

  • anniegirl1138 Ann Bibby (@anniegirl1138) reported

    @TheBreakdownAB @1carolynt That's a big UCP promise that went **** all. The county where I live made a deal with Telus for fibre but they deliberately passed the hamlets and other rural residential areas so the existing wifi companies cld continue to gouge us for sub par wireless internet.

  • itsBNYHO Ben Rodgers (@itsBNYHO) reported

    @TELUS @TELUSsupport I am a Bring-It-Back Customer and required to bring my phone back Feb 23rd. So I ordered the brand new Samsung S23 Ultra so that when my phone get here, I can return my old phone.

  • __Parks Parks (@__Parks) reported

    @Falloutt @TELUS Wtf I love this 🇨🇦🇨🇦🇨🇦

  • DVPdirect Darcy Van Poelgeest (@DVPdirect) reported

    I don’t have time to chase you down and wait for return calls that never come. You are welcome to just keep sending out iPhones to strangers. I’m not paying for them and I’m taking my business elsewhere @TELUS

  • snugthejoiner Glenn Lindsey (@snugthejoiner) reported

    @coffeecrew @CBC @AllPointsWestBC Interesting. It was only through TELUS MyCare that I was able to talk with a doctor. I was delighted to get help. You see...I have no family doctor and I'm far from rich.