Telus

Telus Outage Report in Woolwich, Regional Municipality of Waterloo, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Woolwich, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Woolwich, Regional Municipality of Waterloo, Ontario 12/27/2025 02:35

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Woolwich, Regional Municipality of Waterloo, Ontario

The most recent Telus outage reports came from the following cities: Kitchener.

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City Problem Type Report Time
CanadaKitchener Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaKitchener Phone
CanadaWaterloo Phone
CanadaWaterloo Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Woolwich, Ontario

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo @TELUS this all has to be a joke right? This has been going on since the spring. And nobody can fix this? I have been given empty promises over the phone. Im tired of this, ruining ny credit and costing me money. Expect a lawsuit in the comming weeks. Im done with asking

  • Peter_Muscat Peter Muscat (@Peter_Muscat) reported from Woolwich, Ontario

    @vidman Actually in St. Jacobs today. I’m on Telus and just tried calling Toronto. No issues!

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    I take my credit VERY seriously and for months tried to find how to pay this bill before it reported LATE. people at your @koodo booths or @TELUS stores didnt care to help. Now I have a late showing on my credit report, this is not on me! I demand to and my late be removed

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @koodo your customer service is appauling. I have been trying to connect to to pay my bill and your phone service wouldn't connect me to a live person I went to your booth in the mall and 3 @TELUS stores asking how to pay. I was told to sign up online which your site didn't allow

  • JStanley81 John Harris (@JStanley81) reported from Kitchener, Ontario

    @TELUS the @koodo website kept redirecting me to customer supper when trying to make an account and your auto messing system kept taking me in circles.

  • MichelleOram13 Michelle Oram (@MichelleOram13) reported from Kitchener, Ontario

    @figuresk8rmom @shaw @TELUS Oh no. That’s why I am afraid to make any changes to my cable or internet service. Hope it gets resolved soon!

  • RamoneCat Mike from KayDub 🌴🍁🌴 (@RamoneCat) reported from Kitchener, Ontario

    @FenderGuy69 I bought an S20 5G right from Telus. They had a deal that brought the purchase price way down. Buying any "flagship" phone at full price is crazy imho. Since these things only last a few years, lower capital cost is good.

  • lorinxoxo Lorin (@lorinxoxo) reported from Kitchener, Ontario

    Shout out to Telus they got my back we still got service up in here

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • 2poor4vancity ... (@2poor4vancity) reported

    Hey @TELUS @TELUSsupport Your customer service is beyond horrid. Where is your web chat assistance? and thanks for having me going through 30 prompts before I can speak to an agent! P.s your hardwired TV box loses signal every 20 secs. POS

  • sonnycaron sonny caron (@sonnycaron) reported

    @TELUS @TELUSsupport no help here ? Just f the little guy ?

  • sonnycaron sonny caron (@sonnycaron) reported

    @telusmobility @TELUSsupport Helen from corporate ( client resolution management team ) said they don’t have to follow Canadian law and they decide what Canadian currency can b paid with !!! Highly illegal Telus #classactionlawsuit

  • truckn Stephen F (@truckn) reported from Brandon, Manitoba

    @patriotcanuck65 Lots of folks have overages for roaming errors, I've never heard of anybody that wasn't reimbursed after disputing it including myself. I suspect there's more to that story than meets the eye. I don't work for Telus. My experience is Best in coverage Best in customer service.

  • koficrisp Kof. 🅴 (@koficrisp) reported

    @kirst_alyssa No issues with Telus personally, they’ve always been really good to me. Sorry to hear they’re being difficult with you though

  • krubenok Kyle Rubenok (@krubenok) reported

    @jasoncwarner @karanbhangui I’m in the same situation as your wife. I had a physical Telus SIM and a T-Mo eSIM for about a year - was a great solution (based out of Victoria too). Now I’m only on T-Mo and despite only having been in Canada about 6 weeks they are already getting annoyed I haven’t been back.

  • alisonborealis alison - 30s with comorbidities (@alisonborealis) reported

    @MichelletypoQ Yeah, that's what I have. I kinda just want to replace it. Telus doesn't have them any more, though, so I'm going to look at the link you shared. (the back plate on mine is coming off and I think it's led to power connection issues...)

  • a1da0da albedo. ( visionless arc ) (@a1da0da) reported

    [[ on the phone with telus tryinf to fix my wifi so i can install the genshin update dhmu

  • bonezyz bonezyz (@bonezyz) reported

    telus your optik tv sucks @telus

  • 9inchstonerboy canadianlandscaper (@9inchstonerboy) reported

    Hey @TELUS @TELUSsupport I wanna talk with a person when i deal with customer service. Not a robot that sends me in a perpetual loop. Hire some ******* people with all this money you are gouging from your customers #hirepeople #telus