Telus Outage Report in Ancaster, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Ayumu-senpaii 🇵🇪 (DARK/NSFW)
(@AyumusenpaiiDK) reported
from
Hamilton, Ontario
@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Jack
(@Projacktile) reported
from
Hamilton, Ontario
Shout out Telus for not going down yesterday 🤝
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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anton lodder
(@antonlodder) reported
from
Hamilton, Ontario
@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Nathan Best
(@n8best) reported
from
Hamilton, Ontario
@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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James
(@James__CW) reported
from
Hamilton, Ontario
Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sam I am.
(@Samanth03183691) reported
@Howlingmutant0 @baltic_dan Lol no. I used to work at that CHC a while back on a short term contract.. That database software was some garbage called NOD - Nightingale On Demand (bought by Telus now, if you care), but it had this amazing VTT app built in. Only the employees who worked directly with clients
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@apukwa@mstdn.ca (Scott M.)
(@apukwa) reported
Unsurprising that sales queues have no wait but service is forever -- I've had the same frustration with Telus. Interesting that Rogers had the only really happy customer at the end (after a long wait). Essential point that annual negotiations shouldn't be necessary. #CTRS
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Paul Varga
(@spvarga29) reported
@sheloradigsin @TELUS The best way to get ignored by @telus is to become their customer.
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Jolene James Is Addicted To Mtn Dew
(@CreeperPlayz210) reported
Well today is not a good day so far…. I’ve been told that if we can’t get our internet fixed with Shaw, we have to go to Telus. And since I live in a small town, Telus is pretty **** for options. Which means I may have to quite FFXIV. The only game keeping me happy.
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corinnac23
(@cndbassetmom) reported
from
Lister, British Columbia
@QaiserMahboob1 @TELUS Telus used to have fabulous customer service. It used to be that I wouldn’t get a reply like I got. Loyalty used to mean something until Telus started taking away agents’ abilities to help.
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Bryan Breguet
(@2closetocall) reported
@AddleyMa @EthanYVR it's still not as easy as to cancel netflix I know, I do have cable with Telus.
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Kristan
(@KLeighT28) reported
Questioning @TELUS and their values on customer loyalty. Been with the company 14 yrs and they offer me nothing when it's time to upgrade. Time to shop around.
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Sleepless0403
(@Slinkycat202) reported
@TELUS Why must you be such a garbage company, I pay 100$ a month for internet that doesn't even work. It's day after day of "Connected without internet" like either fix your **** or lose another customer. Worthless garbage.
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Bryan Breguet
(@2closetocall) reported
@EthanYVR For ****'s sake, Telus charges you money to SEND YOU the 4k PVR because they need to install it (if you decide to upgrade). How is anyone arguing cable is remotely as convenient as streaming is beyond me.
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HoggHead
(@HoggHead2375) reported
@TELUS @TELUSsupport Do the people who answer your phones ever feel they are in a circular **** show?? Ground hogs day **** show!??