Telus outages and service status in Ancaster, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 1 outage signal in the last 24 hours around Ancaster, including 1 direct report.
The most common problems reported in this area mention Phone.
The most recent signal from this area was received Apr 23, 12:36 PM EDT.

Phone (100%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Ancaster	Baseline
Apr 23, 8:20 AM EDT	0	0	0
Apr 23, 8:40 AM EDT	0	0	0
Apr 23, 9:00 AM EDT	0	0	0
Apr 23, 9:20 AM EDT	0	0	0
Apr 23, 9:40 AM EDT	0	0	0
Apr 23, 10:00 AM EDT	0	0	0
Apr 23, 10:20 AM EDT	0	0	0
Apr 23, 10:40 AM EDT	0	0	0
Apr 23, 11:00 AM EDT	0	0	0
Apr 23, 11:20 AM EDT	0	0	0
Apr 23, 11:40 AM EDT	0	0	0
Apr 23, 12:00 PM EDT	0	0	0
Apr 23, 12:20 PM EDT	0	0	0
Apr 23, 12:40 PM EDT	0	0	0
Apr 23, 1:00 PM EDT	0	0	0
Apr 23, 1:20 PM EDT	0	0	0
Apr 23, 1:40 PM EDT	0	0	0
Apr 23, 2:00 PM EDT	0	0	0
Apr 23, 2:20 PM EDT	0	0	0
Apr 23, 2:40 PM EDT	0	0	0
Apr 23, 3:00 PM EDT	0	0	0
Apr 23, 3:20 PM EDT	0	0	0
Apr 23, 3:40 PM EDT	0	0	0
Apr 23, 4:00 PM EDT	0	0	0
Apr 23, 4:20 PM EDT	0	0	0
Apr 23, 4:40 PM EDT	0	0	0
Apr 23, 5:00 PM EDT	0	0	0
Apr 23, 5:20 PM EDT	0	0	0
Apr 23, 5:40 PM EDT	0	0	0
Apr 23, 6:00 PM EDT	0	0	0
Apr 23, 6:20 PM EDT	0	0	0
Apr 23, 6:40 PM EDT	0	0	0
Apr 23, 7:00 PM EDT	0	0	0
Apr 23, 7:20 PM EDT	0	0	0
Apr 23, 7:40 PM EDT	0	0	0
Apr 23, 8:00 PM EDT	0	0	0
Apr 23, 8:20 PM EDT	0	0	0
Apr 23, 8:40 PM EDT	0	0	0
Apr 23, 9:00 PM EDT	0	0	0
Apr 23, 9:20 PM EDT	0	0	0
Apr 23, 9:40 PM EDT	0	0	0
Apr 23, 10:00 PM EDT	0	0	0
Apr 23, 10:20 PM EDT	0	0	0
Apr 23, 10:40 PM EDT	0	0	0
Apr 23, 11:00 PM EDT	0	0	0
Apr 23, 11:20 PM EDT	0	0	0
Apr 23, 11:40 PM EDT	0	0	0
Apr 24, 12:00 AM EDT	0	0	0
Apr 24, 12:20 AM EDT	0	0	0
Apr 24, 12:40 AM EDT	0	0	0
Apr 24, 1:00 AM EDT	0	0	0
Apr 24, 1:20 AM EDT	0	0	0
Apr 24, 1:40 AM EDT	0	0	0
Apr 24, 2:00 AM EDT	0	0	0
Apr 24, 2:20 AM EDT	0	0	0
Apr 24, 2:40 AM EDT	0	0	0
Apr 24, 3:00 AM EDT	0	0	0
Apr 24, 3:20 AM EDT	0	0	0
Apr 24, 3:40 AM EDT	0	0	0
Apr 24, 4:00 AM EDT	0	0	0
Apr 24, 4:20 AM EDT	0	0	0
Apr 24, 4:40 AM EDT	0	0	0
Apr 24, 5:00 AM EDT	0	0	0
Apr 24, 5:20 AM EDT	0	0	0
Apr 24, 5:40 AM EDT	0	0	0
Apr 24, 6:00 AM EDT	0	0	0
Apr 24, 6:20 AM EDT	0	0	0
Apr 24, 6:40 AM EDT	0	0	0
Apr 24, 7:00 AM EDT	0	0	0
Apr 24, 7:20 AM EDT	0	0	0
Apr 24, 7:40 AM EDT	0	0	0
Apr 24, 8:00 AM EDT	0	0	0
Apr 24, 8:20 AM EDT	0	0	0

April 24: Problems at Telus

Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ancaster, Ontario

The most recent Telus outage reports came from the following cities: Burlington.

City	Problem Type	Report Time
Burlington	Phone	20 hours ago
Burlington	E-mail	2 months ago
Burlington	Total Blackout	2 months ago

Nearby cities with recent reports

Burlington

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

Kevin Dong (@jdong027) reported 2 minutes ago from Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
Nathan Best (@n8best) reported 5 minutes ago from Hamilton, Ontario
@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
Rob Bieber Ⓥ🌈 (@rob_bieber) reported 5 minutes ago from Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
Anti-Lieberal (@hardyrenos) reported 5 minutes ago from Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported 10 minutes ago from Hamilton, Ontario
@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
Allyssia Atkinson (@kinsonalley) reported 15 minutes ago from Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
Jack (@Projacktile) reported 17 minutes ago from Hamilton, Ontario
Shout out Telus for not going down yesterday 🤝
anton lodder (@antonlodder) reported 18 minutes ago from Hamilton, Ontario
@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
Allyssia Atkinson (@kinsonalley) reported 26 minutes ago from Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
Mike D (@med0475) reported 26 minutes ago from Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
BroHoG 🇨🇦 (@BroHogPlays) reported 40 minutes ago from Burlington, Ontario
@DewyX0 I’m with TELUS ****
Gary Barone (@gbarone2) reported 41 minutes ago from Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
Steve Wilkie (@stevesfs) reported 51 minutes ago from Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
kisa (@kisachan64) reported 55 minutes ago from Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
James (@James__CW) reported 55 minutes ago from Hamilton, Ontario
Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
Rob Bieber Ⓥ🌈 (@rob_bieber) reported 57 minutes ago from Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
Kelly (@Beagles2mama) reported 58 minutes ago from Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Rachel Miller (@RachelMiller84) reported 34 seconds ago
@status_is_down it seems as if Roger's internet is down? I have no internet through my cellphone (it was terribly sluggish yesterday) and only have home internet (Telus) to access wifi right now. #Rogersdown #Rogers #internet
Jennifer from YWG 🇨🇦🇺🇦🍁🏳️‍🌈 (@Jenniferl554563) reported 52 seconds ago
@sarobertsonca @ShelbyHappy Maybe Pierre Poilievre negotiated a payment arrangement for a customer on his paper route. Or when he did collections at Telus. Tons of experience.
Sandra Thomas (@sthomas10) reported 4 minutes ago
We’re on vacation so at the pool with music in the background & our server gave us her earring to get the SIM card out. It was a journey and Miguel never gave up. If there’s a @TELUS medal, he deserves it! 🥇🥇
ᴎiɿɘ (@erinh5995) reported 6 minutes ago
People from Telus must have a humiliation kink because they keep calling me no matter how much i tell them to **** off.
Del (@FullScopeWelds) reported 8 minutes ago
@joesmeggma @inthemoneypod @briangbelski BCE said they would pay down debt but decided to get into MORE debt with Ziply Fiber. Complete opposite of what I said Telus management should do. It's the opposite of what Telus management says they're going to do. We'll see if they go more into debt like BCE or not.
michael abbadie (@thom7002) reported 9 minutes ago
SO TELUS DOWN ANOTHER 5 PERCENT TODAY . HOPE THEY DONT CUT DIVIDENT WHICH IS OVER 9%
D A M A N I🤎🦅 (@0xdamani) reported 9 minutes ago
@KVNG_DRIZZI @DeFiJesss If it's about outlier could help let's work together. And also I majorly work telus.. got 2yrs+ experience on here
Tahir Hameed (@thameed89) reported 12 minutes ago
@TELUS Worst costumer service, never go for Telus.
Emmanuel Richie (@emmanuel_r90) reported 18 minutes ago
@amara_is_weird Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together
Emmanuel Richie (@emmanuel_r90) reported 28 minutes ago
@Fra_nkXBT Got someone in the US, UK or Canada that could help you apply for remote jobs like Telus or outlier..? Link up and let's make weekly income together