Telus

Telus Outage Report in Ancaster, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ancaster, Ontario 01/15/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Russty1105 Russty (@Russty1105) reported

    @oumarscif @Shawhelp Bush league service for the price we pay for this privilege. Telus reps keep telling me I will get better experience for way less.

  • tams3333 Tammy (@tams3333) reported

    @Shawhelp @gispatch Can your systems not handle the traffic? What's the issue. It's always during games. Never had that happen with telus

  • riesco_co Riesco & Co. (@riesco_co) reported

    Why, when I call @Telus Customer Service wanting to cancel my internet service, does the phone ring unanswered for 3 minutes before I can’t stand it and hang up? They’re so available when you want to pay them for a service.

  • ljfrey27 Linda Frey (@ljfrey27) reported

    @AHS_media is this how we treat our seniors waiting in hospital for a transfer to a LTC unit? No shower since Jan. 6(17 days) & a 100% increase in @TELUS TV from $30 to $60 a week, or $180 a month, with no credit on fees if they get moved the next day! @jkenney #DoBetter

  • AndreTheGeek Andre (@AndreTheGeek) reported

    @Bell_Support Mobile data (Telus 5G network). It is working now I am back in Ottawa, but would not work in Toronto on any channel.

  • Morgo_82 Morgan (@Morgo_82) reported

    @patsnation0917 @TELUS Honestly, I found their service to be pretty good so far. I’m sure they’ll help you out. Try DM’ing them.

  • Mattie291 Katharina (@Mattie291) reported

    @JohnRush32 There’s been a whole conv in my neighbourhood that people knocking on doors representing #Telus. Sounds suspicious (asking questions re alarm systems, who lives there etc). If they are repping Telus, (I doubt it?) they’re doing terrible job. Also poor taste to do in pandemic.

  • Scouse1947 Steve The Liverpudlian (@Scouse1947) reported

    @kimpagegluckie Public Mobile uses the Telus Network.

  • Alex_Everatt Alex (@Alex_Everatt) reported

    @skinny6585 @Canucks @Sportsnet For me, it was Shaw. As soon as I switched to Telus internet, it was much better. Not sure who your provider is, but it could be a similar problem.

  • Targytarg88 max (@Targytarg88) reported

    @TELUSsupport I can't stress enough how much BS I've had to deal with when it comes to @TELUS services. After rectifying my mobility issue (painfully), I'm now dealing with a home services bill where I was dbl charged, then spent 2.5 hours on the phone ironing it out (painfully)