Telus

Telus Outage Report in Ancaster, Ontario

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ancaster, Ontario 12/08/2025 21:00

December 08: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ancaster, Ontario

The most recent Telus outage reports came from the following cities: Burlington.

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City Problem Type Report Time
CanadaBurlington Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaBurlington Phone
CanadaAncaster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BushtechX XBushtech (@BushtechX) reported

    @Phantohm710 So if Telus was down, how would that have affected you? Just your music and GPS navigation or not even that?

  • JamieBoisvenue Jamie Boisvenue (@JamieBoisvenue) reported

    @samvictoria4005 Except the reason I switched to Fido is because Telus had consistently crappy service and they’re overpriced.

  • dplawiuk dplaw (@dplawiuk) reported

    @jm_mcgrath If we think the cause of the issues with Rogers are greed or incompetence, then the solution would be a mass migration to their competitors (Bell, Telus, and a 1/2 dozen regionals) showing that we value reliability above all else. Seems more sensible than revenge firings. No?

  • GuilmonR GuilmonRunix_AD (@GuilmonR) reported

    @adilally3 @TELUSsupport I live in Alberta and we have Fiber at home, Telus stopped using what you are talking about and has been laying down and replacing old lines with fiber optic for years. Just have to be patient since fiber lines that get put down only go a few meters before needing a box.

  • mardes43 mar des (@mardes43) reported

    @dbeggs13 Telus also had online issues. They own ADT and now vivent. Could that be a monopoly too?

  • rocknorris Rock Norris (@rocknorris) reported

    @TLeafTO @Shelly69839779 @dbeggs13 I’d also really like to know how many essential services are tied to private companies? City of Ottawa warned that their call Centre was down. The Canada Revenue Agency was down. Presto worked because they’re tied to Telus but Metrolinx was down. That’s a LOT of critical services

  • NerdyLecture Nerdy Lecture (@NerdyLecture) reported

    @HollieFelix @TekSavvyCSR I asked about switching to DSL which is slower than what I have, but it would need to be setup as a new service. Telus has no internet where I live and Bell has the same speed limits as what TS has on offer. (Makes sense as they resell it.) Going month to month with Rogers.

  • KuPigpig AngryAsianDad (@KuPigpig) reported

    @msjs2021 We are with Telus for cell service. That's one smart thing that we did.

  • Bell03241976 Shane Bell (@Bell03241976) reported

    @222Minutes Well if you didn't hear health Canada with the help of Telus spied on 33 million Canadians in 2020 without our knowledge or consent. There's a clue for you

  • LuvCan47 Pratik (@LuvCan47) reported

    @Rogers I still don’t have internet in my home!!! I live in Brampton in L6X postal code!! Please help or simply tell us you can’t fix so I know that I have to go nearest #Bell or @TELUS store and get the new modem!! I am not tired and little more frustrated!! Please help!