Telus Outage Report in Ancaster, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Ancaster, Ontario
The most recent Telus outage reports came from the following cities: Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington |
Total Blackout | |
| Burlington |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Burlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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Ayumu-senpaii 🇵🇪 (DARK/NSFW)
(@AyumusenpaiiDK) reported
from
Hamilton, Ontario
@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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Nathan Best
(@n8best) reported
from
Hamilton, Ontario
@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Jack
(@Projacktile) reported
from
Hamilton, Ontario
Shout out Telus for not going down yesterday 🤝
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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James
(@James__CW) reported
from
Hamilton, Ontario
Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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brainbah
(@brainbah1) reported
@scott_robb @Kirsten_Hume @TELUS Yes they are!! But trying to get them to fix it is not working out so well for me lol
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Douglas Tr0n Soltys
(@tron) reported
First, on why 911 calls didn't go to other networks with Rogers down. It's due to the nature of the failure: - if the radio network isn't available, Rogers customers fall back to Bell/Telus on local roaming - Rogers network was still up but nothing could connect, so no fallback
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Kairo
(@kairojade77) reported
So @Rogers what’s the plan to compensate me for the Internet outage that cost me a whole days business ? Thank goodness my phone plan is up in a week I probably will be moving to Telus or Bell.
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Alberta Independence
(@ABIndependence) reported
@iamkennethchan Oh no, Telus, this won't work. You forget when every telus email subscriber across Canada was left in limbo a few years back while you fixed a total F'UP in your system. I was without service for 6 months! Still, I wouldn't trade Telus for #Rogers if you paid me. What a disaster!
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Zael - Zephyr Prime
(@ZephyrVPrime) reported
@D1S0B3Y1NG (Yeah, Rogers really fumbled. I'm with Telus so I had no issues except maybe for grocery shopping last Friday. But, yeaaah..no bonus stuff for me. xD)
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brainbah
(@brainbah1) reported
@Kirsten_Hume i needed a 700-900$ booster at home and a mobile one in the vehicle just to get the service I paid to not receive from @TELUS
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Carly-Ann Rigby
(@carlyrigby) reported
Six days with no service from @TELUS and despite seventeen phone calls last week, it’s a new week and now nobody knows anything about our issues or cares enough to try to solve them. @TELUSsupport
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Snarf (Jon) Mason
(@snarfmason) reported
@yvrmo Don't have any other options unfortunately. Telus and Bell don't have service in office.
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Squatch McTimbit
(@SquatchMcTimbit) reported
he goes into secret mode, it's not an issue. He had access prior, this has just been happening the last couple of months, maybe longer. Friday, the above screenshot is what I get when I go to check my Telus email. I log in to "fix my settings that are out of date" & that's what I
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Stephen Punwasi 🌋 🚀
(@StephenPunwasi) reported
from
Toronto, Ontario
@robnicholsontor Classification is an oligopoly at a high level, but the pressures are monopolistic when they can fail and take out the whole banking system. Bell and Telus were fine, but just a Rogers failure was able to grind the country to a halt.