Telus outages and service status in Ancaster, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Ancaster, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- Phone (100%)
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Telus
Telus is having issues since 12:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ancaster, Ontario
The most recent Telus outage reports came from the following cities: Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Burlington
|
Phone | 20 days ago |
|
Burlington
|
2 months ago | |
|
Burlington
|
Total Blackout | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
-
Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
-
Gary Barone (@gbarone2) reported from Burlington, Ontario@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
-
Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
-
Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, OntarioAnd @telus @telusmobility will lose a 25 year customer.
-
-
Steve Wilkie (@stevesfs) reported from Hamilton, Ontario@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
-
Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
-
Kevin Dong (@jdong027) reported from Hamilton, OntarioWe need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
-
Mike D (@med0475) reported from Hamilton, Ontario@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
-
-
anton lodder (@antonlodder) reported from Hamilton, Ontario@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
-
Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
-
James (@James__CW) reported from Hamilton, OntarioWell after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
-
Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
-
Nathan Best (@n8best) reported from Hamilton, Ontario@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
-
Kelly (@Beagles2mama) reported from Hamilton, OntarioI am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
-
kisa (@kisachan64) reported from Burlington, Ontario@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Zoe (@zosyrai) reported@jedgar my bad, i had a preconceived notion with Telus be my the one to build a data center. It’s like hearing T-Mobile building AWS or AT&T building GCP. What’s the reliability of Telus data center like?
-
Sandilou2u (@sandilou2u) reported@peternowak If your ear isn't trained to a specific accent it can be difficult to understand what the agent is saying. It's frustrating for the caller and the agent. If Telus is using AI in this instance they've had plenty of complaints. It's using the technology to improve service.
-
StickersRIP vtuber (@StickersRIP) reported@YakkStack Telus handed over data to the government without customer consent. Also, no warrant.
-
Oh Boy It's Kale (@OhBoyItsKale) reported@LXXXIVMJW @Emily_Lowan Well telus reported 525 for these 3 sites. These jobs will include technicians, operators, engineers, managers and support roles like security
-
Andre (@canandre12) reported@ShaziGoalie AI is being used right now, to hide the Indian accent in Telus’ customer service agent’s voices
-
hecate_strait ᔪᐊᑎ (@StraitHecate) reported@MarkJCarney Hooray for Telus building stuff but my concern here is that we're about to see another multi billion dollar pile of taxpayer money evaporate, just like with the EV battery mess. If the gov can limit itself to policy support, great. But lots of strikes so far leave me skeptical.
-
heiba9866 (@heiba986627073) reported@markmandel007 @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
-
VprVenom (@ViperVenom110th) reported@TdLeaker Whenever you call the bank or Roger’s/bell/telus always press the prompt for French. Just tell that person it must of been an accident. 9 out of 10 times they speak English and will help you anyway and you don’t have to hear that scammer accent.
-
Scott Trustworthy Robinson - I am the hero Dr. Z (@ScottRRobinson) reported"Our gay doctor would surely have told Scott why he's 9998. He's gay and he gave us his word." - #Steam Canada, #Telus If your... even your own sole ******* church never met Satan expect no jealousy from me
-
Paul Henderson (@Hendy759) reported@MarkJCarney @EvanLSolomon Isn’t Telus in financial trouble? So…this is another government handout?