Telus

Telus Outage Report in Ancaster, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ancaster, Ontario 01/12/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianLaboss El Padre 🧡🇫🇷🇨🇦 (@BrianLaboss) reported

    @DianaSteele Our corporate plan is Telus and have had issues ever since getting 5G phones because there actually isn’t a 5G network yet.

  • ek_brine ek_brine(A13,14.3 & A15,15.5b4) (@ek_brine) reported

    So frustrated with phone companies and especially @TELUS. When I sign a piece of paper, I am not expecting g a RECYCLED phone number. I can’t even use or check my bank, as well as many other applications. Scratching my head at this point.. another number will cause more issues😒

  • nabil01717 Nabil Khandaker 🇧🇩🇨🇦 (@nabil01717) reported from Toronto, Ontario

    Just spoke with my bank. Seems like a lot of people have already reported similar issues. I am wondering how many people are impacted and how much extra money @TELUS took without authorization. Submitted a dispute with my bank.

  • heather_hear Heather Hear (@heather_hear) reported

    @peternowak @Rogers @Bell Big fan of landlines but the pricing is definitely harsh. Moved from Telus to Shaw to save a lot of money overall (cable, internet, landline). Did not hurt that Telus remains one of the worst companies I have ever dealt with in my lifetime.

  • jwferst Jennifer **** (@jwferst) reported

    @telus woke up not being able to use my phone number. Important communication missed. Need my cell service+number back ASAP

  • mlewis73 Mick Lewis 🇨🇦 (@mlewis73) reported

    @TELUS A 2 hour wait to speak to a service rep is ridiculous.

  • dirtybo0ts JJ 🇺🇦 🇭🇹 🏳️‍🌈 (@dirtybo0ts) reported

    @mattdagley They are quite possibly one of the worst companies. Don’t bother with ADT either - they went completely downhill since Telus bought them out.

  • DesiSpin Hassan Saeed (@DesiSpin) reported

    GARBAGE @TELUS

  • accidentaleric Jenkie (@accidentaleric) reported

    @TELUSsupport @TELUS why when wait time is around 30 minutes will you call me back. However when waits are over 1 hour you keep me on hold. This seems like you want your customers to hang up. 1:28 on hold and counting

  • SEMCordova Where It Belongs Prof. Organizer (@SEMCordova) reported

    @telusmobility I believe there is a scam going around using your business. Somebody calling saying they are giving away plans and phones for 40% off. He asked what service provider I am with. I said not Telus. Then he hung up. I don’t think Telus customer service would do this.