Telus Outage Report in Ancaster, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Honey Bee
(@mellersays) reported
@TELUS for the love of God, STOP CALLING ME! I DON’T want special deals and upgrades. **** off!!
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Caitlin Pratt
(@cailiamor) reported
Hi @TELUSsupport - I experienced the worst customer support yesterday. You sent my new iPhone to the wrong address and I was told that I need to wait for the iPhone to not be claimed before Telus can do anything. As a customer for 8 yrs, I’m not sure why I should stay with #telus
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Ian Harding
(@IANRHARDING) reported
@timnguyen_co @TELUS Dude, ISPs only ever have incentives for NEW customers. They've never cared about current customers. Its why we all jump ship when our 'new customer' offer expires.
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Etienne Bilodeau
(@ebilodea) reported
@Telus how come you offer $50/month for 20gb for new EPP customers but only $63/month for existing ones? I have been with Telus for over 12 years, where's your loyal customer appreciation?
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Jean-François Mezei
(@jfmezei) reported
While on the surface, Telus’ response shows it won’t divulge IP/customer relationship, there are enough loopholes in the rule “exigent circumstances, or statutory authority” that remain unplugged with regards to govt asking telco for info. #CRTC
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Heather Lewchuk
(@hezzie7) reported
@CoffeeIsAFood We had internet issues in Anders starting in the am. Zoom crashed, At Home Learning crashed, no Telus tv. Still not up to speed. Guess more people are working from home again.
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RiderFan88
(@DeveanL) reported
@TELUS How about putting money to fix cable and internet lines to maybe keep customers.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.
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Alex LeMar
(@AlexaLeMar) reported
Don’t you just love @TELUS @TELUSsupport customer service! They tell you they will contact you in 1 business day for an already escalated issue and you’re still waiting at 4:45 on a Friday...Now that’s what I call GREAT customer service! 👎
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Jake theSnake
(@argos_suck) reported
@EdmFootballTeam @TELUS I've never had anything to drink before driving, never.