Telus

Telus Outage Report in Ancaster, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ancaster, Ontario 02/10/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Zucoo03 Arin 🤯 (@Zucoo03) reported

    The way Telus is down for in home wifi and mobile data is also cutting in and out but they’re not even commenting on it anywhere ermmm… maybe Rogers wasn’t so bad

  • intrepi55223454 intrepid (@intrepi55223454) reported

    @TELUSsupport @NewfieHabsGurl No service still in highlands and ZERO support or updates from Telus

  • mariancanchica Marián Cánchica (@mariancanchica) reported

    @TELUSsupport is there an outage of telus internet in Nolan Hill NW, Calgary? I need internet to work!!

  • MichiGee Michelle Gutkin (@MichiGee) reported

    How does a Telus outage affect my Bell cell? So confused. So no wifi, tv or phone/data access. Tabletop games here we come(?)

  • ashrafmeshal Ashraf Meshal (@ashrafmeshal) reported

    I called thinking this would be an easy fix, but instead spoke to an employee who provided the absolute worst client experience I have ever had. His position was that it was not Telus's responsibility to notify clients that their CC is expiring

  • KpHeaney Kevin (@KpHeaney) reported

    Hey @TELUS Why don't You PAY ME, to take the 5 BILLION surveys you guys send to me every time I'm forced to call Customer Service? Please take this 10-12 Minute Survey. Uh how about $50? Or 2 months free?

  • TELUS TELUS (@TELUS) reported

    From Nov 1 - Nov 25, TELUS customers can support by texting DONATE to 41010 from their personal mobile device to give $20 to the TELUS @FriendlyFuture Foundation in support of @AmnestyNow's advocacy efforts in protecting and advancing women and children's human rights.

  • Karen_L_Roberts Karen Roberts 🎬🎥 (@Karen_L_Roberts) reported

    Worst Customer Service from @TELUS @TELUSsupport 3 tries to get though and I have to go through that automatic system it’s useless, once I get past that on hold for 15 mins then the phone will ring 3-5 mins, then cuts offs. All this to fix something I was pressured to purchase.

  • myfesto1 Mannifesto (@myfesto1) reported

    @mariancanchica @TELUSsupport 6 hours and counting for this outage.....Luckily I'm able to connect through my hotspot to work but @TELUS better not charge me for going over my data allotment this month!

  • Q_Mulative Q. Mulative (@Q_Mulative) reported

    Telus seems to be down. First time I've had to use cellular internet in possibly years