Telus Outage Report in Ancaster, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Anti-Lieberal
(@hardyrenos) reported
from
Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Hemmerling
(@KenHemmerling) reported
@TELUSsupport Imagine how much simpler this would have been if @TELUSsupport had forwarded on the picture I posted. Imagine how much more efficient Telus support would be if customers had the ability to email or text pictures of the problem. Sadly, that’s not possible. I asked.
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Nmml
(@TrustedSource00) reported
@TELUS No, I support keeping China out of 5G
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Alisha Salerno-Ferraro
(@Salerno_AC) reported
I was on hold with @TELUS for 15 minutes jamming out to their impressive "on hold" playlist and was rudely interrupted by a customer service rep trying to help me! 🙄
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Ken Hemmerling
(@KenHemmerling) reported
@TELUSsupport A Telus technician just came to my house asking to come in and hook up my phone. I said the problem was outside with the drop from the power pole in the alley. The actual problem is totally different from what his trouble ticket said.
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Roe
(@roaks06) reported
Anyone else having issues with @TELUS today? Not able to access any internet/data on my phone. @TELUSsupport
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Anthony
(@dethclokkk) reported
Just spoke to a telus representative. Theyre willing to give me exactly what i aksed for-unlike rogers. What a relief. Sad that you would treat loyal customers in such a callous way..especially during a global pandemic. Truly shameful that i used 2 recommeded rogers @RogersHelps
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Ruth Miriam Soria
(@RUTHMIRIAMSORIA) reported
@ShopprsDrugMart @TELUS Disgusting that you don’t provide enough PHARMACY STAFF TO PROVIDE SERVICE IN A TIMELY MANNER. Medication Refills, (waiting up to 1 1/2 month) Corvid Test, Flu Corvid shots - staff quitting & customer frustrated call SDM no reply! My STORE BAYVIEW
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Derrick Zito
(@milobloom12) reported
Wow!!! Not surprised no reply from them# never again. Telus. Problem with my iphone. Apple ran tests. No issue. Telus cannot find problem. Willing to cut contract penalty in half to get new phone. Telus wont budge. .
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Ken Hemmerling
(@KenHemmerling) reported
@EPCOR A @TELUS technician was just here without a bucket truck or the ability to fix the fiber drop to my house. God I wish Telus support was as good as EPCORs. Man, that would be nice.
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James Cameron
(@lumin8) reported
@TheGMan_2021 @TELUSsupport Telus just upgraded my building to fibre optics but I haven’t felt motivated to switch although Shaw Blue Curve TV is ancient and slow.