Telus

Telus Outage Report in Ancaster, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ancaster, Ontario 01/17/2026 03:05

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • James__CW James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • waisenor waisenor (@waisenor) reported

    @_asiwaju @folamanboy IMO all of them na the same. Jumped from Telus to Rogers and now Fido. I don't see any difference in their service

  • triden Christan Beharrell (@triden) reported

    Several of the Telus 100Gb fiber cable links to Vancouver have come back online. This will relieve the network congestion that people have been having (phones, network communications). The patch is temporary until a permanent fix can be implement in coming weeks. @Kamscan

  • SammyBytes Sammy Lawrence (@SammyBytes) reported

    @ShananSB @kathymahar @TELUS Now this is the kind of support that all corporations should do in a crisis.

  • thewindyshrimp windy_shrimp (@thewindyshrimp) reported

    @TELUS - chat bot gave me a number to call for tech support that's no longer in service? Need help with my internet

  • CGWM_Muhs Markus Muhs, CFP®, CIM® (@CGWM_Muhs) reported

    @JayeWalter Such a stupid merger from a tactical perspective too. Sum is less than its parts, as a portion of their customer base hates them and leaves. Telus meanwhile did acquisitions in other areas, like home security and health. Ends up offering a whole lot more to customers.

  • coolvehiclefan Brandon Arneson (@coolvehiclefan) reported

    @JonaNFal @Rogers It's not just them. Bell and Telus had an outage 3 days ago

  • dmayhood David Mayhood (@dmayhood) reported

    @exit266 @TELUSsupport @TELUSsupport is perfectly named. It supports TELUS. After a month of nothing but grief trying to get them to make my phones work, I gave up & went to Shaw. They don't listen, don't keep promises, redirect, misdirect, disconnect, & hang up on you. They treat customers as enemies.

  • chuued Federally Subsidized Kool-Aid Jammer (@chuued) reported

    @sarahsmacdonald I used to work at telus. I'm sorry, it is ****. Which is exactly what I would tell people as I was selling them phones. We all know it's ****.

  • leftmindset Anti-Conservative Albertan ❤🌎🌹 (@leftmindset) reported

    @edwinmundt Yeah. How long before it's the SanDisk event center? Everyone sells out these days. Ex: Telus science center, Rodgers arena. Capitalism sucks.

  • Brodie_Friesen Brodie Friesen (@Brodie_Friesen) reported

    @the_sheep5 @gypsd77 Good point, Windscribe works too. Was going to make a VPN because they blocked Snapchat, and to profit, but turns out I’m on a closed network at home because Telus is stupid…