Telus

Telus Outage Report in Ancaster, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ancaster, Ontario 12/13/2025 10:50

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Ancaster, Ontario

The most recent Telus outage reports came from the following cities: Burlington.

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City Problem Type Report Time
CanadaBurlington Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaBurlington Phone
CanadaAncaster Phone

Community Discussion

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Telus Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bnrealwithu bnrealwithu (@bnrealwithu) reported

    @TELUSsupport @TELUS your Internet tech support is brutal. Two agents this morning, over two hours being put on hold for trouble shooting.. no resolution. The first suggested they’d call back.. instead texted to say they were stuck on another call. Suggestions? Send me a tech!

  • tiwari_shantanu #Shan# (@tiwari_shantanu) reported

    What a awful services from @TELUS @TELUSsupport business security , since 2 years i have alarm system and when i called them they do not find my account and i am paying since 2 year . Wow technical support have no clue . Was an hold for 1 hr . What if anythg hapn in bus

  • savouxx savouxx ☁️ (@savouxx) reported

    @TELUS in Vancouver Canada on the sky train we cannot use your 5G service at new westminister station to Columbia station there is a grey zone , nothing connects or works. Please fix this freedom mobile worked in this area , you guys should fix this immediately it’s horrible

  • savouxx savouxx ☁️ (@savouxx) reported

    @TELUS we need #service on the Skytrain in Vancouver. We can’t have dead zones in 2022. You’re lacking when I can’t even make a phone call underground and get freedom mobile works perfectly. This needs to be fixed this year. Dead zone at Columbia , and burr are station dt. Cmon.

  • UbhiHarminder Harminder Ubhi (@UbhiHarminder) reported

    @TELUSsupport I have unresolved issue with Telus. I was offered I phone 13 pro by Telus promotion Team but sent Samsung phone that I had never ordered. I returned that phone however my account is not closed yet and showing balance that I need to pay however I am using Telus.

  • katysvalentine dwaigne 🍄 (@katysvalentine) reported

    @GTAmissions1 Yeah it was a lucky coincidence that happened! I still think Shaw is generally better than Telus but I just get these slowdowns occasionally and this time it’s really bad

  • Lanakimfoan Lana Kim Foan (@Lanakimfoan) reported

    @TELUSsupport Power outage in Burnaby is back online around 9pm tonight but TELUS services (wifi/ internet) are not. Any resolution happening?

  • dtqkts cee (@dtqkts) reported

    oh there's a telus internet outage thats why my internet is ****

  • juanchomang Juan Herrera de la Fuente (@juanchomang) reported

    @TELUSsupport Telus PureFibre has been down since about 7:30pm PST

  • btillo Alberto Delgado (@btillo) reported

    @TELUSsupport Hi Telus, could you help me again? Please.