Telus Outage Report in Ancaster, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Ancaster come from postal codes L9K.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (26%)
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Wi-fi (8%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Ancaster, Ontario
The most recent Telus outage reports came from the following cities: Hamilton, Burlington, Ancaster and Ohsweken.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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anton lodder (@antonlodder) reported from Hamilton, Ontario
@benmyers29 like, the problem with John Tory being a Rogers employee is not at all that it's unfair to Bell and Telus that they can't also influence him
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Ayumu-senpaii 🇵🇪 (DARK/NSFW) (@AyumusenpaiiDK) reported from Hamilton, Ontario
@PublicMobile im switching to telus. I have been loyal to you and im dk e. You gen z ******** have shir customer service skills. This is comjng from someone who had awards in customer service. I have never had so **** service that im hurting mysrlf because of the stress
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James (@James__CW) reported from Hamilton, Ontario
Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.
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Jack (@Projacktile) reported from Hamilton, Ontario
Shout out Telus for not going down yesterday 🤝
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Nathan Best (@n8best) reported from Hamilton, Ontario
@journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario
@jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.
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Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario
@shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.
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Kevin Dong (@jdong027) reported from Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
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Mike D (@med0475) reported from Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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Gary Barone (@gbarone2) reported from Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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kisa (@kisachan64) reported from Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Kelly (@Beagles2mama) reported from Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Steve Wilkie (@stevesfs) reported from Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Abhi Chandra (@AmissSaaa) reported
Hey @TELUSsupport — just found out there's a $150 cancellation fee buried in a long contract I was never clearly told about. I was never informed verbally, and this feels super shady. Can you explain why this wasn't disclosed upfront? #Telus #HiddenFees #UnfairBilling
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Elaine Garrow (@garrow_elaine) reported
@VancouverRiseFC @TELUS Service sucks no English no Canadians o. Service calls you suck
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Elaine Garrow (@garrow_elaine) reported
@TELUS Fix my landline instead of planting a tree
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Robert L'Heureux (@RobertLHeureux) reported
@TELUS I’ve been contacted twice by a representative in the past days to get me back as a customer. If you want me, have someone that speak fluently in English or French. He wasn’t friendly and the promo was too good to be true.
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Rue Mohr🇨🇦 (@RueNahcMohr) reported
A business in Gibsons is on day 11 with @TELUSsupport , trying to get their static ip addresses back after @TELUSBusiness decided to just change them with no notice. For 11 days with all their remote tunnels broken, @telus offered a $100 credit. Not cool!
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Shannon McMullan✨ & 🦋 (@manitoulinmagic) reported
So apparently @TELUS took over the company that installed a security system at 1 of our properties. When asked to send a technician to resolve an issue, they informed us that they are unable to do so. Isn't this fraud if they accept monthly payments but fail to provide service?
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Invictus (@DerenUnder) reported
@shawinfo Shaw/Rogers has to be the worst company I have ever had to deal with. I have spent hours on hold waiting for customer service, hours dealing with customer service and my bill is still screwed up. I tell everyone I know, as bad as Telus is, Shaw/Rogers 10x worse.
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TELUS Support (@TELUSsupport) reported
We’re very sorry to hear about your recent experience and the frustration it’s caused. This is absolutely not the level of service we aim to provide, and we understand how upsetting it can be when you're unable to get the support you need — especially when communication is being impacted. To clarify your concern: are you currently unable to call or message certain contacts, specifically Telus numbers, or are all services affected? We’d like to better understand the issue to get it resolved as quickly as possible.
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Shannon McMullan✨ & 🦋 (@manitoulinmagic) reported
@TELUS @TELUSsupport So apparently Telus bought the security company I use and I have been paying a monthly fee. Now that we need a technician, they tell me that they cannot send one to my address. This is poor service at the best and fraud at the worst!
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Mr.X (@CarneyIsAFraud) reported
@Dave_Eby @TELUS Step down.. youre a disgrace. My interpretation of what your doing is treason. Actively stopping inter-provincial trade and the building a pipeline. You're as bad as freeland trudeau guilbault and the rest. I grew up proud to be Canadian. You're lucky 90% of Canadians blind