Telus Outage Report in Ancaster, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Ancaster, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Ancaster, Ontario
Latest outage, problems and issue reports in Ancaster and nearby locations:
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Mike D
(@med0475) reported
from
Hamilton, Ontario
@rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before
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kisa
(@kisachan64) reported
from
Burlington, Ontario
@hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!
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Gary Barone
(@gbarone2) reported
from
Burlington, Ontario
@theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]
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Allyssia Atkinson
(@kinsonalley) reported
from
Hamilton, Ontario
@TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄
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Rob Bieber Ⓥ🌈
(@rob_bieber) reported
from
Hamilton, Ontario
And @telus @telusmobility will lose a 25 year customer.
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Steve Wilkie
(@stevesfs) reported
from
Hamilton, Ontario
@RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will
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BroHoG 🇨🇦
(@BroHogPlays) reported
from
Burlington, Ontario
@DewyX0 I’m with TELUS ****
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Kelly
(@Beagles2mama) reported
from
Hamilton, Ontario
I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.
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Kevin Dong
(@jdong027) reported
from
Hamilton, Ontario
We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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st
(@stalwar) reported
@TELUSsupport since September our TELUS public Wi-Fi and cellular pico cell has been not working. The issue is a broken/kinked single mode fibre patch cable. Can you please send someone out ASAP. This is ridiculous!!!
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Karim Nagy Habashi
(@KarimNagyH) reported
@TELUS worst company in Canada COUNTRY THIEVES!!!!
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♍️
(@GucciiiJ) reported
Def thinking about giving TELUS they **** & find a new job they annoying
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Don
(@crewcred) reported
@TELUSsupport I keep losing internet and now 2 iPhones are garbage because lost connection during update. Thanks @TELUS , you just keep getting better.
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TO__IP
(@TO__IP) reported
@TELUS for the love of god please stop using @UPS_Canada to ship your freight. They are absolutely horrible!
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Chris Rider
(@ThatMcRider) reported
@kaila_jm If you were down south, a benefit of paying more for Telus and Bell is that you get access to their 5G networks, but as that infrastructure doesn't exist up here, it's kind of a moot point. I don't think Rogers has a network in the north, so probably best to avoid them & fido.
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Faisal Mahfooz
(@faisalmahfooz) reported
@TELUSsupport it’s been approx 25 days I shifted (port in) to Telus from other network. Seems it’s the biggest mistake one capsule make. Spoken to 13 TELUS CUST EXECS so far. No response from Telus till date. Pathetic customer service. Telus unable to resolve its own Faux Pas
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Mike Terrible
(@MikeTer19) reported
@ElsiDawson These are conduits, most probably for service wires (Telus or Shaw)
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Jen Mc ☄
(@Jenobiwan) reported
@CKNW the channel that streams your Vancouver radio station on Telus Optik is not working.... channel 7008.
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kitty mussallem
(@almighty_kitty) reported
@TELUS @TELUSsupport on demand Yellowjackets is not loading episode 9 and the season finale!!! Please fix it.