Telus

Telus Outage Report in Ancaster, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ancaster, Ontario 02/04/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • Projacktile Jack (@Projacktile) reported from Hamilton, Ontario

    Shout out Telus for not going down yesterday 🤝

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • James__CW James (@James__CW) reported from Hamilton, Ontario

    Well after almost two decades I have said goodbye to Rogers and feeling great about it. I'm sure Telus is just as bad..maybe we need to stop the telecom monopoly in Canada.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • singhHJ39 Harsh 🐶 (@singhHJ39) reported

    @jsbmbaggedmilk @Shawhelp @TELUSsupport I honestly switched to Telus because I had those problems with Shaw.

  • CoyoteThugly coyote thugly (@CoyoteThugly) reported

    Man my @Telus smart hub has been a pile of **** lately. Was great for like a year and a half. Now it’s terrible. Was giving no real solutions as to why when I called either. 😑

  • GillespieClay clay gillespie (@GillespieClay) reported

    @Shawhelp Still no internet - 36 hours. Both Telus and Rogers working. They also don't want to give update. This is inexcusable. Leaving customers in the dark is horrible client service.

  • sggall12 gamer4life acehardy on xbox ps4 (@sggall12) reported

    @markjpwns @TELUS Wtf I have Telus 1gig but don’t have those speeds on xbox one and yes it’s connected through Ethernet

  • jsbmbaggedmilk Baggedmilk aka Lil Turbo (@jsbmbaggedmilk) reported

    I got through. Turns out @Telus mistakenly canceled all my home services last night and now I have to wait until “the right department” opens to fix the problem.

  • cdoran83 Connor Doran (@cdoran83) reported

    I'm trying to find a reason to turn down Telus' offer to switch to their service and ya'll are making that really hard right now. $31.50 is the difference between the 300Mbps I never got and the 150Mbps promotion I just signed on to.

  • neubian1 Chad (@neubian1) reported from Strathcona County, Alberta

    @jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus

  • miroslavskipina Miro🇷🇸 (@miroslavskipina) reported

    @TELUSsupport tv signal very poor. Telus tv unwatchable now for few weeks ( stream getting frozen every few min). Tech assigned to this now does not responds to our inquiries. We heard street line is bad then fixed then...still same problem. Frustrating

  • DamonJayKnight DeeJayKay (@DamonJayKnight) reported

    @TELUSsupport I am a new client to Telus and have 3 EPP ordered phones that have been delivered but SIMs are not active. Please can someone assist, I have called and emailed and no one is responding. Help!

  • cakeis_not_alie Trevor Pott, but on vacation (@cakeis_not_alie) reported

    Second issue: The DSL Telus provides sucks, and everything about trying to get internet out here and dealing with Telus has been a horrible example of the absolute disdain Telus holds for its customers.