Telus

Telus Outage Report in Ancaster, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Ancaster, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Ancaster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Ancaster, Ontario 01/05/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Ancaster, Ontario

Latest outage, problems and issue reports in Ancaster and nearby locations:

  • med0475 Mike D (@med0475) reported from Hamilton, Ontario

    @rollforlearning @Travisdhanraj Had the same issue with Rogers customers (most of my family) texting me (TELUS). Unless it was iMessage. Got about 55 messages at 3am that were sent the morning before

  • n8best Nathan Best (@n8best) reported from Hamilton, Ontario

    @journeydan @TELUS My wife had an issue with her phone in Burlington. I bet that was what happened. @ange_peters

  • hardyrenos Anti-Lieberal (@hardyrenos) reported from Hamilton, Ontario

    @shov3lh3ad82 Sadly, it is true. What's really screwed up is Chinese workers have been seen installing the hardware. Telus says the Hauwei 5G equipment is not yet being used on the security sensitive "core" network. It's one thing if any ally (NSA)can spy on you, another if it's the CCP.

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS And the cherry on top! 45 minutes on the phone with customer care and my call drops. 😡 If I wasn’t sure this was retaliation at first, I am now. Ugh! 🙄

  • kisachan64 kisa (@kisachan64) reported from Burlington, Ontario

    @hellkuoki Awh man I hope not :( hopefully they are able to fix it at apple. It's good the telus guy understood though!

  • jdong027 Kevin Dong (@jdong027) reported from Hamilton, Ontario

    We need help. Communication is so important in our ER department and our equipment is not good enough. We need walkie talkies or something to help us communicate in ppe! Companies willing to help please reach out! @TELUS @rogerstv @Samsung @StaplesCanada @BestBuyCanada @Sony

  • stevesfs Steve Wilkie (@stevesfs) reported from Hamilton, Ontario

    @RogersHelps Im not effected by the @RogersHelps or @Bell_Support issue. I’m a happy @telusmobility customer. It was more just to point out that Bell and Rogers customers using @RemindHQ will not receive SMS message a key communication tool with our kids teachers but Telus clients will

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    @jonkay @Stockwell_Day @TELUS @JustinTrudeau You're an idiot.

  • Beagles2mama Kelly (@Beagles2mama) reported from Hamilton, Ontario

    I am not a Telus customer but love their tv ads because of the animals. The current one has a cute hippo in it.

  • BroHogPlays BroHoG 🇨🇦 (@BroHogPlays) reported from Burlington, Ontario

    @DewyX0 I’m with TELUS ****

  • gbarone2 Gary Barone (@gbarone2) reported from Burlington, Ontario

    @theJagmeetSingh So let's disband Bell, Telus & Rogers and get service from US companies. Great idea

  • kinsonalley Allyssia Atkinson (@kinsonalley) reported from Hamilton, Ontario

    @TELUS I’m breaking my social media fast because of you. Is it just a coincidence that EVERY week for the last three weeks, ever since I spoke with an agent and advised them that after almost 10 years of PURE HELL with you, I’d be cancelling my service once my contract... [1]

  • rob_bieber Rob Bieber Ⓥ🌈 (@rob_bieber) reported from Hamilton, Ontario

    And @telus @telusmobility will lose a 25 year customer.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • greglaut_ssi Greg Guy (@greglaut_ssi) reported

    Why is @TELUS @TELUSsupport time so much more valuable than mine? Get with the customer service program!

  • assistant_ryan Ryan's assistant (@assistant_ryan) reported

    @Valuations_ @BeantownHQ Verizon is especially bad in this department. They are all crap but at least Telus and Rogers listen and attempt to solve your problem.

  • anotherventacct anotherventaccount (@anotherventacct) reported

    I owe telus almost $3000, today they called me and offered to resolve it for $1100. **** I wish I had that much $ so I could put this debt behind me. Just one overnight booking could fix this, but I rarely get those - maybe once a year if I'm lucky.

  • DogpatchH Dogpatch_Ultra Classic (@DogpatchH) reported

    I wonder how many people know that Telus owns Koodo. Koodo was one of the best cellphone service providers until Telus got thier greasy mitts on them. Everyone that left Telus for Koodo just ended up under Telus anyway and dont know it. Myself now…..

  • brett_c_b brett b (@brett_c_b) reported

    @EPCOR is there a self serve way on the website to change from variable to fixed rate services, or do I need to call? @TELUS service so bad in my neighborhood I can't use my phone at home most days

  • mofelicio Doc.Manny (@mofelicio) reported

    @CompBureau Are you true to promoting competition? Ts competition the only thing to be guarded? The fact that Telus an ICT provider and will also operate the business of their supposed customer, is that the right way to promote equality?

  • vdwmontreal 🏳️‍🌈 Zakenar 🏳️‍🌈 (@vdwmontreal) reported

    @SamsungCanada To be clear, this isn't an order placed directly by me to you. I'm talking about @SamsungCanada not supplying devices to providers in Canada (Bell, Telus, etc.) They are unable to fulfill orders and yet continue to market your phones. THAT Is the issue.

  • iStopper1 C.T. 🇨🇦 (@iStopper1) reported

    Either @Sportsnet online app has horrible quality or @TELUS has ****** wifi.. hmm so glad we got the high speed package. Neither is worth the monthly charges @NHL

  • TheInde95225562 The Independent Idiot (@TheInde95225562) reported

    @TELUS Don't get it.... the wear line on this phone is terrible after 90 days....

  • Hollymcc3 Holly 🇨🇦 ⏳ (@Hollymcc3) reported

    @TELUSBusiness We have Telus Business with some of our work cell phones. The experience with the agents on the phone makes me hang up and say how much I hate Telus. Customer service has changed in the last five years with Telus to where I used to support Telus but not anymore.