Telus Outage Report in Naramata, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Naramata, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Naramata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Telus
Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Naramata, British Columbia
The most recent Telus outage reports came from the following cities: Penticton.
| City | Problem Type | Report Time |
|---|---|---|
 Penticton |
Wi-fi | |
| Penticton |
TV | |
| Penticton |
Phone | |
| Penticton |
Phone | |
| Summerland |
Total Blackout | |
| Penticton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Naramata, British Columbia
Latest outage, problems and issue reports in Naramata and nearby locations:
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GERRY O'DAY
(@GERRYODAY) reported
from
Penticton, British Columbia
Back in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.
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Angela Harvey
(@AngelaHarveyYVR) reported
from
Penticton, British Columbia
@TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.
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Eliana Bray
(@ZWineNinja) reported
from
West Bench, British Columbia
@vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)
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Robert Haeberle
(@DirtyShirtBert) reported
from
Penticton, British Columbia
@TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬
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Residualimage
(@residualimage) reported
from
Naramata, British Columbia
@stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Niki
(@Niki86877402) reported
@TELUSsupport is there any after hours support? None of our TELUS devices are working after a power outage
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Kevin
(@KpHeaney) reported
Hey @telus Why do you guys have callback service for Tech Support. But NOT for Customer Service/Billing? The wait time is 1 HOUR. WHO HAS TIME TO WAIT ON HOLD FOR AN HOUR?
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Ceddy Muhoza
(@ceddymuhoza) reported
Been a new year, still haven't received any of 2021 payments from @TELUS - never want to work for them again!
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aegean88
(@Aegean888) reported
@rebmunroe @TELUS @TELUSsupport I switched from Telus to Videotron years ago for the same issues. Pricing was never the concern, service was, and the corporate account folks at Vidoetron have been superb. #videotron #telus
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joijoeme2
(@joijoeme2) reported
@TELUSsupport Hi Telus team, Just got notice from my folks, their services went up despite on plan no longer offered. They are on minimal OAS only - can you help keep cost the same? Not looking for upgrade, just help to get them through the times - 25+ yrs customer Thx Happy 2022
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Scott Gray
(@shadore66) reported
Is anyone else on telus unable to make or receive telephone calls today?I went I to the Telus store and 3 other people were in there with the same problem
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Scott Gray
(@shadore66) reported
@MacDtrader84 @TELUSsupport It seems to be affecting a lot of people but I can't get a straight answer to what's going on. Changing Sim card to another carrier works so it's definitely a Telus issue
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ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ
(@AlexanderPatton) reported
@shadore66 @MacDtrader84 @TELUSsupport It is a Western Canada Telus outage. My Shaw Mobile SIM works fine, just not Telus. Took me 45 minutes on chat to get a freaking answer from them.
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Jennajay
(@JennSj) reported
@TELUS Telus has the worst customer service I have ever had…if they bother to even talk to you after putting you on hold for hours.. and forget about understanding what they say..no one speaks English ..geesh Telus ..do better
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ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ
(@AlexanderPatton) reported
@ashleyhowell92 @TELUS @TELUSsupport After 45 minutes of chatting with tech support, they finally acknowledged me it is an active outage affecting Western Canada.