Telus

Telus Outage Report in Penticton, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Penticton, British Columbia 10/25/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Penticton, British Columbia

Latest outage, problems and issue reports in Penticton and nearby locations:

  • AngelaHarveyYVR Angela Harvey (@AngelaHarveyYVR) reported from Penticton, British Columbia

    @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

  • DirtyShirtBert Robert Haeberle (@DirtyShirtBert) reported from Penticton, British Columbia

    @TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬

  • residualimage Residualimage (@residualimage) reported from Naramata, British Columbia

    @stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.

  • ZWineNinja Eliana Bray (@ZWineNinja) reported from West Bench, British Columbia

    @vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristopherJPi7 Christopher J Pike (@ChristopherJPi7) reported

    @TELUS PELASE bring tv and internet service to Newfoundland. Specifically Holyrood Newfoundland ASAP! I’m dying over here

  • mclarkrosie65 mclark (@mclarkrosie65) reported

    @calgaryherald @TELUS Still sucks!

  • shoppingblonde Lynda #EverChildMatters❤ #CanadianGovernmentSucks (@shoppingblonde) reported

    @DisabledVancity @theJagmeetSingh @TELUS Dial up speeds is what you get with their $10/month for low income families, it's a joke The Big 3 Teleco's could provide a better service to us who live below the Poverty Line

  • robhartnwt Rob Hart (@robhartnwt) reported

    Hey @TELUS - just spent an hour and twenty minutes on hold trying to join your company. The hold music was good but the wait time drove me to @ShawInfo who were MUCH faster to help. I was going to wait on hold to tell your representative but not sure when that would be....

  • Theuncledrunk Skyler, The Creator (@Theuncledrunk) reported

    @TELUS it has literally taken me 10 minutes to load 30 seconds of a YouTube video. What’s going on? Your connection is terrible.

  • DGCroadguy David Comeau (@DGCroadguy) reported

    @JamesDueck @AboutRogers We live in the upper mission and get 5G all over, Even lower mission. My cell works in my basement but my friends Telus phone doesn’t. (He remarked about it). This summer we started getting 5G up at big white. I don’t like Rogers customer service, but cell service seems solid.

  • DutchLady Michele (@DutchLady) reported

    @TELUSsupport hello, we want to watch #Youtube app on our tv but keep getting the “who’s watching” screen while the video plays. Is that a Telus or YouTube issue?

  • drjp81 JayPee. (@drjp81) reported

    @TELUSsupport @telus Guys, why is it that we can't log into the portal from our home connections anymore? You force us to use Telus connections (my cell is with you) or we get "err_connection_reset" errors! This is ridiculous.

  • bazwear Barry Reid (@bazwear) reported from Wood Buffalo, Alberta

    @TELUS speaking with my ninth agent today and still not resolved. Best advice take service elsewhere… customer service sucks

  • JohnMcCallGL John McCall (@JohnMcCallGL) reported

    @ShannonStubbsMP He should pay a US based Internet service provider (Starlink) to provide service to rural Canadians vs giving the money to friends at Telus, Bell and Rodgers who will take the money and fail to expand the service to those that need it.