Telus Outage Report in Penticton, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Penticton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penticton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Telus
Telus is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Penticton, British Columbia
The most recent Telus outage reports came from the following cities: Summerland and Penticton.
| City | Problem Type | Report Time |
|---|---|---|
 Summerland |
Internet | |
| Penticton |
Wi-fi | |
| Penticton |
TV | |
| Penticton |
Phone | |
| Penticton |
Phone | |
| Summerland |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Penticton, British Columbia
Latest outage, problems and issue reports in Penticton and nearby locations:
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Eliana Bray
(@ZWineNinja) reported
from
West Bench, British Columbia
@vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)
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Robert Haeberle
(@DirtyShirtBert) reported
from
Penticton, British Columbia
@TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬
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Angela Harvey
(@AngelaHarveyYVR) reported
from
Penticton, British Columbia
@TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.
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Residualimage
(@residualimage) reported
from
Naramata, British Columbia
@stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Thanh Nguyen
(@Nguyen_Tesla) reported
@TELUS would be nice to have someone answer customer service for my mobility plan. After two hours waiting phone got drop. Omg. There must be better providers out there.
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AB Girl
(@cathy_fillion) reported
@seniorspyM6 @TELUS I called technical support and they did fix it!!!
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Brit
(@BritneyDenson) reported
@TELUS @ExcellenceCan Oh please, worry about providing customer service. I don't care if you coddle your employees.
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Lynda-Lee Saunier
(@LLSaunier) reported
@TELUSsupport Oh my gosh worse experience ever!!!! #telus my account is being remotely altered. Very unsettling will definitely change service providers. Be careful Canadian consumers
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Heather Milne
(@HeatherMilne2) reported
@telus your customer service is the absolute worst. Hire some actual humans to answer inquiries from customers. Your virtual assistant is useless and the wait time to speak to a live agent is ridiculous.
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Dan D'Alessandro
(@ddalessandro) reported
@telus #telus wait time is over one hour! That’s not service. Used to be the best.
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Mel
(@PurpleMel79) reported
@sportsjunkie007 We're in the same boat. Only switched to Telus because their regular internet was garbage now and Fiber isn't an option yet where we are... But Shaw TV quality is horrendous!! Holding out for Telus to get Fiber in my area... Lol!
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mae 👾
(@faeriemaee) reported
@RogersHelps I’ve been on hold for 45 minutes!! Telus always picks up within 10. Wish telus internet would come to my area so I could get better customer service.
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clown perceived
(@millenialfxlcon) reported
so my buildings maintenance team may actually be the ones behind my internet **** up. here is hoping they fix it faster than telus does
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Twyla
(@Twyla68835297) reported
3) Also, the (contract) lists International Data @ $0.00 included. What's up with the charges for data on a wireless home phone hub?? (can't seem to get help calling Telus). Thanks