Telus outages and service status in Penticton, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Penticton, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Penticton, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penticton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Telus
Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Penticton, British Columbia
The most recent Telus outage reports came from the following cities: Kaleden.
| City | Problem Type | Report Time |
|---|---|---|
 Kaleden
|
Phone | 1 month ago |
|
Summerland
|
Internet | 3 months ago |
Community Discussion
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Telus Issues Reports Near Penticton, British Columbia
Latest outage, problems and issue reports in Penticton and nearby locations:
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GERRY O'DAY (@GERRYODAY) reported from Penticton, British ColumbiaBack in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.
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Robert Haeberle (@DirtyShirtBert) reported from Penticton, British Columbia@TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬
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Eliana Bray (@ZWineNinja) reported from West Bench, British Columbia@vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)
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Residualimage (@residualimage) reported from Naramata, British Columbia@stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.
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Angela Harvey (@AngelaHarveyYVR) reported from Penticton, British Columbia@TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ritesh (@treadon) reported@ProvoGal01 @TELUS @TELUSsupport Would you pay an extra $10 a month on your bill for "Domestic Customer Support"? Genuinely curious, maybe this is something Telus can consider.
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SpacBobby (@SpacBobby) reported@Jamesdevo72 @TELUS I have and it sucks. Have to point your phone to the satellite and not have it obstructed, so clear line of sight
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Jimcast (@Jimcast467855) reported@Kneon The March 2026 breach occurred through a third-party support vendor Telus Digital, compromising Zendesk data including names, emails, IP addresses, locations, and customer support tickets.
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MTF 🇨🇦 (@EhmTEhf) reported@ProvoGal01 @TELUS @TELUSsupport they did this years ago. The only company that stopped this was Rogers back in early 2018. I believe it was then, they had so many complaints about overseas, when Guy Lawrence took over he made all these jobs come back to Canada. Bell Media and Telus have always had overseas support. That's why I never dealt with them.
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Unacceptable Fringe Angie 🇨🇦🇮🇱 🍎 (@AngieGreyhound) reported@ProvoGal01 @TELUS @TELUSsupport Every single call center now is in India. It's so frustrating when you get someone who really can't speak the language but thinks saying "I'm sorry Miss" over and over is how they'll fix whatever problem I'm having.
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Fat & Furious (@Monthon92467113) reported@ProvoGal01 @TELUS @TELUSsupport Called the customer service of my bank yesterday. Some trailer trash answered the phone, I hanged up right away. I called again, another trailer trash answered the phone again, I hanged up again. Called third time, a filipina answered the phone. And I was like, thank God.
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Edward K. Watson (@Eddie1968K) reportedYeah, @TELUS just about every day I get calls from someone with a heavy Indian accent claiming to be Kirk, or George, or Frank bugging me to buy your products. All it does it make me HATE you and never buy from you.
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dragonprincess (@Chifran8) reportedTelus would invite you to apply but how they grade their assess really bad, even if it’s one you fail they won’t still pass you
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Dean Skoreyko (@bcbluecon) reportedMy doctors office 'uses' Telus Health yet it doesn't work. Give a few doctors a call in BC and see what a disaster it is.
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Right Winged CDN (@DKNExCDN) reported@ProvoGal01 @TELUS @TELUSsupport Call centres throughout Canada are also crap. I know someone who works at one -- third party supplier to Loblaws, Shoppers Drug, etc. The call centre employees don't care at all about the customer or the company, and laugh that they give misleading information such as, "Yes, that product was prepared in Canada." By that they don't mean that it was MADE IN CANADA. They mean that it arrived in a shipment from China and was put into a Canadian package. They laugh about it. I believe that one store was fined for their BS about products being Canadian.