Telus outages and service status in Penticton, British Columbia

Problems in the last 24 hours in Penticton, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Penticton, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Penticton, British Columbia

Latest outage, problems and issue reports in Penticton and nearby locations:

• 
  Eliana Bray (@ZWineNinja) reported 11 minutes ago from West Bench, British Columbia

  @vania_pacheco Telus has never been a friend in any place in BC for me. With Rogers for phone and Shaw for net, but no cable for years as streaming works for me. Too many providers, your choice :)

• 
  Angela Harvey (@AngelaHarveyYVR) reported 12 minutes ago from Penticton, British Columbia

  @TELUS @TELUSsupport we just called for an issue with our tv. After providing our emails address the support rep requested our PASSWORD. You are a technology company. Shame on you. Many oblivious people use the same password for various accounts you are *asking* for issues.

• 
  GERRY O'DAY (@GERRYODAY) reported 12 minutes ago from Penticton, British Columbia

  Back in Peach City with no Telus at home and no vehicle on the road till Wednesday. Did I say it’s damn cold with that wind again.

• 
  Residualimage (@residualimage) reported 19 minutes ago from Naramata, British Columbia

  @stuff99 @TELUSsupport @TELUS Go to TSN then hit the "View Guide" button when you touch the screen, then toggle the channel down to 911. I went with that as soon as I saw the other game going to OT.

• 
  Robert Haeberle (@DirtyShirtBert) reported 30 minutes ago from Penticton, British Columbia

  @TELUS I’m really not like having my FastForward option being disabled while watching live TV!. Shaw Cable never disabled ANYTHING!!! 🤬🤬🤬

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grammy (@jumpyGlenys) reported 3 minutes ago

  @JayJanower @Rogers Same problem with Telus AI does not have the answers Human interaction is key

• 
  Salty Cracker 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦🤍 (@4lt4cOn) reported 4 minutes ago

  @yyzsportsmedia @Rogers I listen to am 660 every morning on my drive to work. You suck…canceling my phone service and going with @TELUS

• 
  michael abbadie (@thom7002) reported 5 minutes ago

  @RobbieMann77 @DonnieandDhali DISGUSTED ENOUGH TO CANCEL YOUR BELL ROGERS DEALS OVER THE YRS WITH YOUR PHONE. MAYBE YOUR WITH TELUS BUT

• 
  Johan N. (@rk8215) reported 7 minutes ago

  We have $AMPG CEO saying that Telus already exceeded $40M LOI with $5-7 million dollars and that Telus is asking more configurations from them. They cancel ATM and announce stock buyback program AND same time Telus announces that they will spend $66 BILLION dollars to enhance 5G and fibre networks. Connect the dots. This is a huge find by @chinoalemano. 🔥🛰🚀

• 
  Jayem 🇨🇦 (@LXXIIpercent) reported 8 minutes ago

  I'm pissed that I have to send my S26 in for repairs due to multiple issues & this phone was just released a few months ago. @TELUS should replace this faulty piece of crap but refuse cuz it's past the 30 days. $2,000 phone that's a few months old & has several software issues.

• 
  michael abbadie (@thom7002) reported 8 minutes ago

  @McnuggetPeople @Rogers NO OFFENCE BUT YOUR BELL DID SAME ****. MAYBE ASK TELUS TO GET INVOLVED

• 
  Bailey (@MCDAV1D) reported 9 minutes ago

  Still thinking about the Telus guy who said, and i wish i was making this up: “ you know entertainment is important” when i was trying to cancel our tv service this afternoon

• 
  Lauri (@Lauri40681301) reported 9 minutes ago

  Did Telus internet just go down? We were watching the soccer game & nothing now

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 11 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  bijboutique (@bijboutique1) reported 13 minutes ago

  @TELUSsupport @TELUS so I call for assistance to fix my freezing cable and you tell me I have to switch to your fiber network. Get lost! If you think you can force me into a service I don’t want then you have lost the following: Cable internet 5 cell phones Home security @Rogers