Telus outages and service status in Orléans, Ontario
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Orléans, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 1: Problems at Telus
Telus is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Orléans, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 1 month ago |
|
Ottawa
|
Phone | 1 month ago |
|
Nepean
|
Phone | 1 month ago |
|
Ottawa
|
Internet | 2 months ago |
|
Ottawa
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
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EA (@ealculumbre) reported from Ottawa, Ontario@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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A.G.LEN (@AmmarGlen) reported from Ottawa, OntarioHello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Christina (@CJAY932) reported from Ottawa, Ontario@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioAmazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario@mcguirp @TELUS It doesn't matter, they are all awful😪
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Bram Abramson (@bramabramson) reported from Hull, Quebec@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Chris Beeston (@Sunston72) reported from Ottawa, OntarioBad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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TELUS Support (@TELUSsupport) reported@rmoreau12 Hi Rick, alternative to calling, we're here and ready to help if you need any assistance with your TELUS services.
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Chicoresh (@Chicoresh1) reported@ProvoGal01 @TELUS @TELUSsupport The minute I get calls from anyone that cannot properly speak English I hang up i dont even let them get beyond a full sentence
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John Bifolchi ⓣ (@MrJohnBifolchi) reported@globeandmail Honestly Telus sales rep gave me so much incorrect information. They use people outside of Canada and English is a problem.
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Jonathan Lee Scholes (@Jonleescholes) reported@TELUS what the heck happened to installing the PureFibre to the rest of the Somerset neighbourhood? You started 4 years ago then just gave up, the half I live in did not get the PureFibre and have the worst service because it’s the ‘old’ system! Now Bonavista is in the plans?!
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Not For The Woke Of Heart (@NFTWOH) reported@Landonforward14 @TELUS What the actual ****?!
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Nogoodboyo (@nogoodboyo_yvr) reportedWhy won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. International profile. Customer base explosion. They can write off losses in the down years. #VWFC #SaveTheCaps
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someguynamedrob (@htrob) reported@JackieBee_16 @Sportsnet Game hasn't frozen once for me. I'm on Shaw/Rogers. Could be a Telus thing. I've never liked their TV quality.
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Matt Rowe (@collectsdecks) reportedDamn.. cs got stymied today and will not get a chance to defend their telus cup title. Bronze medal game tomorrow! It's been a hell of a 2 year run though!!
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B r a d (@frontwheelrider) reported@JackieBee_16 @Sportsnet I had this problem with Telus too . I haven’t been with them for a couple years now . Much happier
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West Van Girl (@WVanGirl) reported@vesperdigital TELUS health is terrible. Ask doctors who are having to individually correct patients records once they get sucked into Telus health.