Telus Outage Report in Orléans, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (50%)
-
Phone (25%)
-
Wi-fi (9%)
-
TV (7%)
-
Total Blackout (5%)
-
E-mail (4%)
Live Outage Map Near Orléans, Ontario
The most recent Telus outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
-
Stacey Simmons
(@mssimmonssays) reported
from
Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
-
Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
-
Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
-
Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
-
antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
-
simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
-
Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
-
Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
-
Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
-
Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
-
Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
-
Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
-
Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
bean
(@wayholmes) reported
@koodo Just a heads up to anyone considering switching to koodo from Telus. Be prepared to be charged three times for the same service period. You lr process is garbage.
-
brk
(@brk4520) reported
I cannot work from home, and this is costing me everyday. I want to cancel my service at this point and go with TELUS. This situation has been handled so poorly.
-
Mike in the Valley
(@mikeinthevalley) reported
It always amazes me just how inept some companies can be with their direct marketing. I have home and mobile service with @TELUS and have for years. Both are setup with autopayments but today I get a notification saying to log in to manage payments.
-
Chris - UBI for the People - Alemany
(@chrisalecanada) reported
Hot Take: Internet text chat support for stuff like @Telus service is a lot better than doing it over the phone.
-
Daniel
(@canon12a) reported
@TELUSsupport on phone over 1hr with 1-866-558-2273 Telus support. still got nothing from them .Conference calling only works partially. when on call with person1, person2 calls me, i merge person2, now person1 can't be heard by person2 and I, but person1 can hear person2 and I
-
Cara Azevedo
(@CaraAzevedo) reported
For many years I request paper bills @TELUS @TELUSsupport I need them for my tax accounting. Again they stopped sending me bills. My time, dime and effort I am expected to do the job of the service provider. I send emails, they respond to email saying I need to contact them. Wtf?
-
Dr Samuel McLean
(@Canadian_Errant) reported
Looks like somebody managed to get into the Telus system, compromised all her info, and tried to shut down her line and transfer it to somebody else. I'm completely unimpressed by Telus's response so far- they're not sure if she'll lose her number or not.
-
Dave B
(@finestofDukes) reported
Thank your lucky stars if you are not with @ShawInfo... all tech down all day, still down and the last "live" update posted was at 7.27am. Thankfully, our phone and internet are with @TELUS so... thinking of a switch for live sports television. #shawoutage
-
Commissioner Miner
(@fanCRTCProfling) reported
@newstik To be fair, I pretty much support PIAC on everything except privacy. Mainly cuz deals are made w/ the telco's. Now if that includes financial support for PIAC pushing a side, I do not know. However, Telus stated they make deals with PIAC for CRTC filings concerning privacy.
-
SDB Smith 🇨🇦🏳️🌈 BLM😷♻️
(@Stewart15492266) reported
@ericnewby @HandmaidAlberta Telus isn’t THAT bad!