Telus outages and service status in Orléans, Ontario

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

• 
  Michael Suddard (@MichaelSuddard) reported 17 seconds ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Stacey Simmons (@mssimmonssays) reported 8 minutes ago from Ottawa, Ontario

  @mcguirp @TELUS It doesn't matter, they are all awful😪

• 
  Paul Boyer (@PBoyer82) reported 8 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  ambivalent_one (@ambivalent_one) reported 9 minutes ago from Ottawa, Ontario

  Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

• 
  Chris Beeston (@Sunston72) reported 11 minutes ago from Ottawa, Ontario

  Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

• 
  Paul McGuire (@mcguirp) reported 16 minutes ago from Ottawa, Ontario

  @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

• 
  A.G.LEN (@AmmarGlen) reported 18 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  EA (@ealculumbre) reported 22 minutes ago from Ottawa, Ontario

  As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

• 
  Eric Goodwin (@auxonic) reported 22 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Michael.L (@OCT_Fan) reported 25 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Bram Abramson (@bramabramson) reported 26 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Christina (@CJAY932) reported 32 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 34 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Paul McGuire (@mcguirp) reported 38 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  Paul McGuire (@mcguirp) reported 39 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  Vivek Dehejia (@vdehejia) reported 41 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Dave D Garand (@DaveInBlackburn) reported 47 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  ambivalent_one (@ambivalent_one) reported 48 minutes ago from Ottawa, Ontario

  Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 49 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

• 
  𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 55 minutes ago from Ottawa, Ontario

  @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin Pelletier (@MPelletierCIO) reported 3 minutes ago

  Canada is in serious trouble. Telus stock is an indicator of what is to come. 😳

• 
  Brian 🇨🇦 🇺🇸 (@meinherz7777) reported 5 minutes ago

  @Frid45 Yea buy some Canadian Tire? Or if you're able buy Bombardier Challenger Jet. Support Cameco by getting your very own ton of Uranium. Better yet sign up for a 2 year cell plan with Telus, wont work in Europe but who cares if it means helping 'elbows up' idiots with their ridiculous virtuous posts

• 
  Apple (@ugochukwu619) reported 8 minutes ago

  @BrownBehaviour If only Telus will respond to you Those people are damn slow

• 
  Carson (@CarsonTalkMoney) reported 10 minutes ago

  @BoomerDivvies @TELUS Is that a cell phone provider? I have never heard of them

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 10 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  justistruth (@justistruth) reported 10 minutes ago

  Telus customer service in a nutshell. please jump through the hoops of inconvenience. contact us on facebook while the person is on X.

• 
  Carey Bolam (@CareyBolam) reported 10 minutes ago

  @TELUS Are you sure? I got an "Improve your Telus Service ..." about the call I received asking me to rate the CSR's performance

• 
  Josh Butler (@RSHFarms) reported 14 minutes ago

  @kendude64 @TELUS @TELUSsupport Terrible, hard to run a business with this crap.

• 
  ⚡️₿ is Hope (@Hawkmo0n) reported 14 minutes ago

  @BoomerDivvies @TELUS Amen!! The duopoly situation that CRTC allowed with Rogers and Telus is one of the leading reasons they can get away with such horrific service.

• 
  Mike in the Valley (@mikeinthevalley) reported 15 minutes ago

  @TELUS @TELUSsupport 1 hr later no call do had to call in. The frustrating thing is that she didn't want to change anything but Telus is switching boxes, so they force her to upgrade. She told the agent that she's 84 and doesn't understand tech and they told her she'd have to pay to have someone help