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Telus outages and service status in Orléans, Ontario

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Orléans, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Orléans, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

CityProblem TypeReport Time
Ottawa Total Blackout 1 month ago
Ottawa Phone 2 months ago
Nepean Phone 2 months ago
Ottawa Internet 2 months ago
Ottawa Internet 2 months ago

Community Discussion

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Telus Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • ambivalent_one
    ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • DaveInBlackburn
    Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • OCT_Fan
    Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • HeatherBadenoch
    Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • Paulysworld
    Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • CJAY932
    Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • bramabramson
    Bram Abramson (@bramabramson) reported from Hull, Quebec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • ealculumbre
    EA (@ealculumbre) reported from Ottawa, Ontario

    @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

  • slaur3000
    steve (@slaur3000) reported from Ottawa, Ontario

    @TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7

  • stillwellgray
    simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • wtoneill
    Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • ambivalent_one
    ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

  • ealculumbre
    EA (@ealculumbre) reported from Ottawa, Ontario

    As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

  • kittkat9688
    𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • PBoyer82
    Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • antpepe
    antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeHumanIntel
    Mike Was Right 🇨🇦🇺🇸🇲🇽 (@MikeHumanIntel) reported

    @mario4thenorth If I call Rogers or Telus, it takes 90 minutes on hold to talk to some foreigner who will likely not resolve my problem. When I call Mint Mobile in the US, I go through a very friendly Ryan Reynolds AI attendant and talk to an American right away. Plus, they understand and resolve my problem. Canadians have no clue how bad it has become for them.

  • ireney33
    Ireney (@ireney33) reported

    @KirkLubimov I complained to Telus about an aggressive customer service agent in India and I got a call from the manager who said to me, yes we are trying to move customer service back to Canada. So this must be their answer. Idiots. So all my personal info sits in India.

  • sheldon11885616
    sheldon (@sheldon11885616) reported

    @TELUS Telus charges me $9/mth for 16 mths for Discovery Plus + which it has not offered since January 2025. Sign another 2yr contract and we'll credit your account is what I'm told. Bad business Telus!

  • indicarys
    c • she (@indicarys) reported

    vancouver/lowermainland-ites. what ******** are we gonna do about these ridiculous data centers that telus is planning to rely on bchydro for

  • SCraig434343
    canuckgirl43 (@SCraig434343) reported

    @unclehaver Telus outsourced all call centers only ones left on canada areca few supervisors ...**** @TELUS

  • DaleAlton5
    Dale Alton (@DaleAlton5) reported

    @JonSedore HOW SOON WE FORGET The data breach involving Telus Digital in March 2026. Telus Digital confirmed investigating a cybersecurity incident March 12, 2026. The breach involved unauthorized access over several months prior (possibly undetected since late 2025). The hackers stole a massive amount of data—up to around 1 petabyte (700+ terabytes according to some reports). This included customer records, call-center recordings, personally identifiable information from multiple clients, source code, If you're a Telus customer , consider steps like changing passwords or enabling monitoring for identity theft.

  • macpherson_a
    Andrea MacPherson (@macpherson_a) reported

    somehow the woman at Telus just magically made my internet/tv bundle go down by almost $100?????

  • pissblvd
    hairy hole (@pissblvd) reported

    @PeterMeiszner @BoVanston @TELUS Nobody wants this peter, its a terrible idea and a huge waste of money and time and real-estate. I am so tired of this utter nonesense

  • neil_xbt
    NeilXbt (@neil_xbt) reported

    CANADA JUST SAID NO TO SENDING ITS AI DATA TO AMERICAN SERVERS. Telus is building a sovereign AI network in Vancouver. Three sites. 60,000 GPUs. 150 megawatts of NVIDIA-powered computing capacity by 2032. All of it Canadian-owned. Canadian-operated. Funded in part by the federal government specifically to keep Canadian AI data, intellectual property, and competitive advantage from leaving the country. The first facility in Quebec already launched. Already fully booked. Already ranked on the TOP500 list of the world's fastest supercomputers. Vancouver is next. The race to build sovereign AI infrastructure is not just happening in the US and China. Canada has just entered it seriously. Follow @neil_xbt for more AI infrastructure signal that tracks where the real compute is being built.

  • lkn4chnge
    Bill Tansey (@lkn4chnge) reported

    @sitkamedia Gotta wonder how this guy keeps his job after all these years, No competition and can’t get the company off the ground, If he’d focus on service and realise how much Telus is hated for their call centres he’d do something