Telus Outage Report in Orléans, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Orléans, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Orléans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Orléans, Ontario
The most recent Telus outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Orléans, Ontario
Latest outage, problems and issue reports in Orléans and nearby locations:
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Stacey Simmons
(@mssimmonssays) reported
from
Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jones
(@teambullish95) reported
$ASTS $TU Telus, AST SpaceMobile to partner on space-based connectivity TELUS Corporation (TU) and AST SpaceMobile (ASTS) "signed a commercial agreement to bring space-based cellular broadband service to places it's never reached before across Canada.
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bijboutique
(@bijboutique1) reported
@TELUS @TELUSsupport when do your employees take ownership for their behavior? 5 hours to schedule a service to change our my alarm equipment. Does that sound reasonable? No It Isn’t
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bijboutique
(@bijboutique1) reported
@TELUS nearly 3 ******* hours on hold and speaking to your customer service today and have gotten NOWHERE. NO ONE KNOWS HOW TO DO THEIR JOB!! Sort it out!
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Yukari
(@mukai_yukari) reported
@TELUSsupport Thanks for replying. This is not an installation issue. I purchased a TELUS Video Subscription + Automation Subscription. I see both subscriptions in My TELUS and I am being charged monthly on my Mastercard. But TELUS support says they cannot see ANY subscription or transactions on my account in their system, so they cannot activate my camera or cancel the subscription. This looks like a Digital Subscriptions platform issue. Can you escalate this to the Digital Subscriptions / Digital Commerce backend team?
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Steve Rambert
(@RambertSte73068) reported
@allenanalysis Another poor analysis by Allenanalysis. After Telus was done speaking, they pay the audience and not one person was standing. You need to somehow find out how to get rid of your TDS..
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bijboutique
(@bijboutique1) reported
@TELUS @TELUSsupport i won’t be letting ur technician back in my house! Didn’t bring all of the equipment, was rude & disrespectful. I didn’t feel safe with him in my house so he is gone. If u can’t send out technicians that don’t try & be rude and aggressive they would be great
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Thoughts On Mom
(@ThoughtsOnMom1) reported
Hey @TELUS @TELUSsupport what is going on with your cell service in Metro Vancouver? For the past month I have been unable to make or receive phone calls on my cell. This has impacted my work. It's not my phone, that has been looked at multiple times. What is happening?
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bijboutique
(@bijboutique1) reported
@TELUS @TELUSsupport so your “executive” wasn’t interned in hearing that I had to spend 5 hours on the phone with customer support to schedule my home security upgrade. Nope. Not interested. #FatCat
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bijboutique
(@bijboutique1) reported
@TELUS so how is this not FRAUD. Your customer service agent tells me you need to upgrade your all systems. Tells me if I don’t get all new equipment by March 27th you will no longer monitor my house but you’re going to continue to charge me for the service you no longer provide.
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bijboutique
(@bijboutique1) reported
@TELUS you talk about #Mentalhealth yet you have no problem with men at your company trying to intimidate and bully women. #Letstalk is a joke for you isn’t it #Hypocrites