Telus outages and service status in Orléans, Ontario

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Orléans, Ontario

The most recent Telus outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Phone	2 months ago
Ottawa	Total Blackout	4 months ago
Ottawa	Phone	4 months ago
Nepean	Phone	4 months ago
Ottawa	Internet	4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

• 
  Chris Beeston (@Sunston72) reported 5 seconds ago from Ottawa, Ontario

  Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

• 
  Eric Goodwin (@auxonic) reported 3 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  simon (@stillwellgray) reported 5 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Dave D Garand (@DaveInBlackburn) reported 16 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 16 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

• 
  Paul McGuire (@mcguirp) reported 17 minutes ago from Ottawa, Ontario

  Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport

• 
  Will O'Neill (@wtoneill) reported 19 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 21 minutes ago from Ottawa, Ontario

  @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

• 
  Eric Goodwin (@auxonic) reported 24 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Paul McGuire (@mcguirp) reported 25 minutes ago from Ottawa, Ontario

  @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

• 
  Stefane Brunet (@StefaneBrunet) reported 28 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  A.G.LEN (@AmmarGlen) reported 34 minutes ago from Ottawa, Ontario

  Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

• 
  EA (@ealculumbre) reported 49 minutes ago from Ottawa, Ontario

  @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

• 
  antpepe (@antpepe) reported 49 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Bram Abramson (@bramabramson) reported 50 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Paul McGuire (@mcguirp) reported 51 minutes ago from Ottawa, Ontario

  When told we will move to another company after our contract with @telus is over @TELUSsupport responded, this has nothing tobdovwith customer retention. I thought everything had to do with #CustomerService - there needs to be a better way!

• 
  Paul McGuire (@mcguirp) reported 52 minutes ago from Ottawa, Ontario

  @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

• 
  Michael Suddard (@MichaelSuddard) reported 53 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Vivek Dehejia (@vdehejia) reported 55 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  ambivalent_one (@ambivalent_one) reported 56 minutes ago from Ottawa, Ontario

  Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelly (@AlbertanKelly) reported 7 minutes ago

  Ironically, I am lucky my Telus phone plan has a lot of data so I can mobile hot spot for a few days withough insane charges. I had one major issue with Shaw in 15 years, since they were bought by Rogers, several.

• 
  Cody J Bechard (III) (@nighthawwk91) reported 13 minutes ago

  @TELUS Absolutely! My phone, has no service alot. As I type this I have 5 bars, but no data. Often it will constantly be switching from 5G, to 4G, then "emergency calls only" very sporadic. It's been this way approximately 4-5 weeks

• 
  ChinoAleman (@chinoalemano) reported 13 minutes ago

  The most overlooked part of the Maxim interview isn't Telus $T.TO ordering more than expected and wanting more and more configs. It's what Fawad said about SCALING. Because he casually answered the number one bear question about $AMPG. And almost nobody noticed it. THE BEAR QUESTION. "How does a company that counted ~47 employees in its last annual report deliver Tier-1 carrier volumes?" Fair question. Every micro-cap hardware story lives or dies on it. Now listen to the CEO answer it, unprompted. THE MATH HE VOLUNTEERED. "You're talking about tens of thousands of radios that are going to be used by any single MNO at a time". That's his own sizing of ONE carrier win. Thousands of radios per month or per year. He's not scared of that number. He designed the company around it. THE MODEL. LNAs and defense-grade radios: designed and built in the US. Commercial radio volume: contract manufacturers, structured so AMPG can, his words, "scale up when the demand goes high, and we can scale down when the demand goes low". And the punchline, verbatim: "we don't create a tremendous amount of overhead, and we're cost-effective enough to provide a very large quantity in relatively little time". Translation: capacity is RENTED, not owned. No factories to build before the revenue shows up. No factory overhead bleeding through down-cycles. POs land, capacity scales up. POs pause, costs scale down. The giants carry factories through winters. AMPG carries designs. THE SECOND SCALING LAYER almost everyone missed. Every MNO runs different spectrum. That used to be the moat protecting incumbents: a custom radio per carrier, years per win. AMPG spent its R&D budget killing that moat: "Each MNO has a different frequency... but the beauty of our product is that it's configurable". And then the sentence that IS the thesis: "As soon as that adoption happens, it's just going to spread". One carrier win isn't a contract. It's a template. THE THIRD LAYER: where this goes. Asset-light capacity + revenue scaling = operating leverage. The CEO connected the dots himself: "Revenue has been increasing. Next stage is profitability". That's not hopium sequencing. That's the mechanical consequence of the model, if the revenue holds. AND IT'S ALREADY BEEN STRESS-TESTED. This isn't a whiteboard. This model has already put 2,000+ radios into a Tier-1 network. It's shipping daily against orders that EXCEED the $40M LOI. And it absorbed a real shock this year: war-related logistics interruptions, disclosed by the CEO himself. Status: back on track. A capacity model that survives a war disruption during its first scaling year got tested by reality, not by PowerPoint. Everyone watched the Telus reveal. The quiet part was the CEO explaining how a micro-cap absorbs a Tier-1's demand without building a single factory. Market cap: micro. Capacity: elastic. That's not an accident. That's the design. Not financial advice. I'm long $AMPG. DYOR. 📡

• 
  LookInTheMirror 🇨🇦 (@Cyberia35267623) reported 16 minutes ago

  @lesterbenz I was with them before my phone **** the bed and had to get a new one. I loved the $40 plan.. Now I'm paying just over $140 for another year until my phone is paid off with Telus.

• 
  don't chew with your mouth open (@kFaNsUpAfLy) reported 18 minutes ago

  @TELUSsupport @TELUS if there is a known issue with @SamsungMobile phones not receiving calls, pls issue a statement rather than leave customers with no resolution.

• 
  Dragon Was Slayed (@522IntoOvertime) reported 20 minutes ago

  @patersonjeff @JayJanower @Rogers Another example of why quasi monopolies are so bad for consumers... there's no accountability for ****** customer service, because there's no real alternative (try getting through to a human at Telus 🙄)

• 
  Stan Querin (@BlackStangBC) reported 24 minutes ago

  @olanshiley_211 @TELUS @TELUSsupport And finding a customer service agent you can understand is almost impossible, I called so many times and there is such a language barrier I needed to turn on google translate......and interference sounds like they are taking calls from home or another country....

• 
  Dutty Boukman (@originaljcl) reported 25 minutes ago

  Telus' network is just sooooo bad.

• 
  John Iosifov ✨💥 Ender Turing | AiCMO (@johniosifov) reported 26 minutes ago

  TELUS Digital ran 90,000 simulations training contact center agents with ElevenLabs voice AI. Result: 20% faster onboarding. Early signs of lower turnover. Then they deployed an ElevenAgents voice agent to proactively call newly activated internet customers in their first 90 days. Outcome: customers who got the proactive call were less than half as likely to cancel within 30 days. Let me translate that into a number most contact center leaders will recognize. If you're running a telco with 100,000 new activations per quarter and a 15% 30-day churn rate — that's 15,000 customers churning before they even form a habit. Cut that rate in half with a proactive voice AI call and you're retaining 7,500 additional customers per quarter. At $50/month average revenue per customer over a 24-month average lifecycle, that's $9M in preserved revenue per quarter from a single proactive AI workflow. This is the number that shifts the conversation from "AI pilot" to "AI mandate." Three things are worth noting about the TELUS/ElevenLabs model: **1. They kept humans in the loop for complexity.** ElevenAgents handle high-volume routine calls and route complex or sensitive issues to human agents — who receive better-qualified interactions. The human workload improves in quality, not just quantity. **2. The agent training use case is often bigger than the customer-facing use case.** 90,000 simulations means new hires have practiced situations they might not encounter in their first 6 months of calls. That preparation is invisible on a dashboard but shows up in first-call resolution and escalation rates. **3. TELUS Digital is now a preferred implementation partner, not just a customer.** That's a distribution signal. Enterprise contact center operators trust vendors who can show they've operationalized the technology themselves. At Ender Turing we track enterprise CX deployments closely. The pattern from the last 12 months is clear: the organizations getting results aren't running bigger pilots. They're moving production workloads incrementally — starting with high-volume, low-variance use cases like proactive onboarding calls — and building from that baseline. 90,000 training simulations. 50% churn reduction. These aren't beta numbers. They're the new competitive baseline. If your team is still in the "exploring voice AI" phase, that baseline just moved.

• 
  An X-istentialist Reformicon Russian T-Rex Bot (@ZiCu1952) reported 27 minutes ago

  @TELUSsupport This morning I received a call through Telus Mobility labelled Potential Fraud. Out of curiosity, I answered it. The problem Telus, or whoever screens calls, has is that the caller was Rebel News. It was not fraudulent;shocked by this treatment of Rebel News.