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Telus outages and service status in Orléans, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Orléans, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Orléans, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Orléans, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Telus

Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Orléans, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.

CityProblem TypeReport Time
Ottawa Total Blackout 1 month ago
Ottawa Phone 1 month ago
Nepean Phone 1 month ago
Ottawa Internet 2 months ago
Ottawa Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Orléans, Ontario

Latest outage, problems and issue reports in Orléans and nearby locations:

  • ambivalent_one
    ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • ambivalent_one
    ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

  • DaveInBlackburn
    Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport

  • kittkat9688
    𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • auxonic
    Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • OCT_Fan
    Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware

  • MichaelSuddard
    Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • Sunston72
    Chris Beeston (@Sunston72) reported from Ottawa, Ontario

    Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS

  • PBoyer82
    Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • mcguirp
    Paul McGuire (@mcguirp) reported from Ottawa, Ontario

    @JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.

  • HeatherBadenoch
    Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • AmmarGlen
    A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • PatrickRKay
    Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • wtoneill
    Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • CJAY932
    Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • antpepe
    antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • IndubitablyTho
    Indubitably Tho (@IndubitablyTho) reported

    @peternowak WOW. And I thought it was bad, years ago, when the Telus tech support robot stayed on script for asking a home consumer q's when he's talking to a business with a server room.

  • terftasticwoman
    Terf of the north (@terftasticwoman) reported

    @globeandmail @TELUS wtf. Are you evil?

  • Diabolic600
    HAHAHA (@Diabolic600) reported

    @TELUSsupport That sounds great but lately my TV has been freezing a lot & today has been a complete nightmare. I'm just dreading the whole slog into Telus' special version of 'customer service' tomorrow. Wish me luck. It will likely consume my whole day & leave me in a terrible mood.

  • tegufy_news
    Tegu breaking news. (@tegufy_news) reported

    A fibre cut has left Telus customers in several northern B.C. communities without internet, TV, home phone, and wireless services. The outage, affecting areas such as Masset and Prince Rupert, is due to vandalism, according to Telus. The company has not yet provided an estimated time of repair.

  • RaquelRktgirl1
    Raquel 🇨🇦 (@RaquelRktgirl1) reported

    @globeandmail Does it improve their service? Cause it's pretty lousy. @TELUS Filipino call centre is the worst. @amazon Filipino call centre is the best customer service.

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.

  • StockTrades_CA
    Dan Kent (Stocktrades.ca) (@StockTrades_CA) reported

    @TheWiseIC Almost guaranteed Telus said wtf. Lol

  • dubsndoo
    terry l. (@dubsndoo) reported

    Streaming services that offer more programming for as little as $10/mo. vs $100/mo. for a cable tv corporation with lousy programming and ****** service. Put Rogers, Telus and Bell into bankruptcy Canada, you’ll thank me later.

  • AmazingZoltan
    Alex Zoltan (@AmazingZoltan) reported

    @VanceYung_73 Telus has been fine. Koodo, a Telus subsidiary, also pretty good. Shaw was great! Rogers? Never again in this lifetime or the next.

  • 4DiamondHands
    Diamond Hands (@4DiamondHands) reported

    @TELUS can you please put out updates for those affected in northern bc by the internet outage?