Telus Outage Report in Rideau Gardens, Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Rideau Gardens, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rideau Gardens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (48%)
-
Phone (23%)
-
Wi-fi (13%)
-
TV (7%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Rideau Gardens, Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, Nepean and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Nepean |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Greely |
Phone | |
| Gatineau |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Rideau Gardens, Ontario
Latest outage, problems and issue reports in Rideau Gardens and nearby locations:
-
Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
-
Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
-
Will O'Neill
(@wtoneill) reported
from
Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
-
Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
-
simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
-
Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
-
Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
-
Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
-
Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
-
Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
-
David McGuffin
(@mcguffindavid) reported
from
Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
-
Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
-
Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
-
Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
-
Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
-
Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
-
antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
-
Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Brian
(@dakotaboybrian) reported
@staceykate1973 We dropped Telus and signed up with Shaw. Very happy with the service and with the 2 cel phones will save approximately $1700.00/ year $30 for the Simm card and took the $10 per 1GB data plan. It expires every 90 days but I am 60 days in and have only used 380 MB.
-
Greg Michaels
(@kootscrutinizer) reported
Is the person (csr ) saying they’re not throttling is in another country, it’s not a lie right? #telus doesn’t provide service in their country.
-
THudson
(@THudson59618056) reported
@TELUS Is anyone having trouble loading the rewards page. It just keeps taking me back to signing in. Thanks
-
Jean-François Mezei
(@jfmezei) reported
@mobutils @CRTCeng @ShawInfo Also, HSA in Bell terminology refers to ethernet connectivity (PVC) without PPPoE. This was more common originally but pricing made the service moot. In Telus territory, both PPPoE and “HSA” are available on more equitable terms but ISPs tend to choose PPPoE as easier 2 integrate
-
Randall Emmons
(@DistortionUltra) reported
@TELUS Hey Telus. I'm not paying twice the price for half the speed on a business account. ENABLE PORT MANAGEMENT FOR RESIDENTIAL ACCOUNTS. This is ridiclious. If you and shaw didn't have a ridiclious monopoly I wouldn't have this complaint... I'd just take my business elsewhere.
-
kp
(@kkpeila) reported
@TELUSsupport Telus hub does not work. My internet is HORRIBLE. I have spent hours on with tech support. You set up a tech to come out person didn’t confirm. Now I have to wait another week.
-
Tease muffin
(@teasemuffin) reported
@AskPayPal I will no longer be using Paypal. I was told to reach out to their partner Telus, who said my shipping label refund was definitively closed even new requests. Declined due to docs not being accepted within their short time window? What a terrible service.
-
Zach Belisle, PhD
(@ZedandBreakfast) reported
@trader363 @TELUS didn't sell enough S20s they had to put em down.
-
hj
(@jizzlejazzal) reported
@TELUSsupport .Be nice if this service was provided as agreed upon back in Oct. Multiple calls the last few months, still trying to fix "technical issues". Nothing like spending 30min explaining issues to an agent everytime. No follow ups, no update. Brutal. @TELUS
-
Nick Evans
(@evans_nj) reported
@Kiz_Kiz @Jennjo22 @TELUS That's great, in my case I'm fine. I'm sorry for your Apple products. I actually just use one of those wireless charging pads normally. Put it on at the end of the day and it's charged by the morning. It's only an issue for people that require that super fast charging.