Telus outages and service status in Rideau Gardens, Ontario

Problems in the last 24 hours in Rideau Gardens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rideau Gardens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Rideau Gardens, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, Nepean, and Greely.

City	Problem Type	Report Time
Ottawa	Total Blackout	8 days ago
Ottawa	Phone	13 days ago
Nepean	Phone	17 days ago
Ottawa	Internet	30 days ago
Ottawa	Internet	1 month ago
Greely	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Rideau Gardens, Ontario

Latest outage, problems and issue reports in Rideau Gardens and nearby locations:

• 
  EA (@ealculumbre) reported 7 minutes ago from Ottawa, Ontario

  As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

• 
  Vivek Dehejia (@vdehejia) reported 8 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Paul Boyer (@PBoyer82) reported 8 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 17 minutes ago from Ottawa, Ontario

  @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

• 
  Michael.L (@OCT_Fan) reported 20 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  simon (@stillwellgray) reported 22 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  David McGuffin (@mcguffindavid) reported 31 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

• 
  Dave D Garand (@DaveInBlackburn) reported 31 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Will O'Neill (@wtoneill) reported 31 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  Eric Goodwin (@auxonic) reported 34 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 37 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  Christina (@CJAY932) reported 37 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Eric Goodwin (@auxonic) reported 40 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 41 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

• 
  EA (@ealculumbre) reported 44 minutes ago from Ottawa, Ontario

  @TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.

• 
  Bram Abramson (@bramabramson) reported 45 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  antpepe (@antpepe) reported 47 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Eric Goodwin (@auxonic) reported 47 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  ambivalent_one (@ambivalent_one) reported 53 minutes ago from Ottawa, Ontario

  Hi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells

• 
  ambivalent_one (@ambivalent_one) reported 58 minutes ago from Ottawa, Ontario

  Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PALESTINEPALESTINEPALESTINEPALESTINE (@peanuuuuuuuut) reported 2 minutes ago

  How does Telus know I have a business? That’s information I’ve never shared with them 🤨

• 
  corazon de plomo ❤💚🤍 (@AmilcarNineSix4) reported 8 minutes ago

  Holy crap. On the line with technical support for my Telus Optik TV (yes, we still have cable lol) for AN HOUR and we couldn't get the PVR working. As soon as I hang up with a ticket put in I get the fricken thing working! Unbelievable.

• 
  gαɾч вαjαj (@garybajaj) reported 8 minutes ago

  @TekSavvyBuzz Rogers, Bell, Shaw and Telus can’t pass the buck, except between Support Tiers. You usually get less than what you pay for with discount/indie ISPs.

• 
  crystal_kwon (@crystal_kwon) reported 12 minutes ago

  TELUS Health is insanely good. Great doctors, customer service that goes above + beyond. Now only if their mobile policies followed suit.

• 
  Josh Hall-rdnewsNOW 🇨🇦🌈😷 (@vancan19) reported 15 minutes ago

  Anyone else with Telus Mobility having connection issues today? @TELUSsupport #RedDeer

• 
  ACS Amherstburg (@ACSAmherstburg) reported 17 minutes ago

  Our service provider is experiencing difficulties today. ACS phone lines, email and internet access are down. We apologize for the inconvenience and will post an update as soon as Telus has fixed their problem. Thank you

• 
  Audio Guy (@AudioDial) reported 17 minutes ago

  @mroechner @TekSavvyBuzz Or maybe your tax dollars should go toward helping them build out competing infrastructure. Oh wait, your tax dollars are already doing this now for Bell, Rogers and Telus. Yeah, so many regional players for teksavvy to choose from. Idiot.

• 
  Julie (@JLMCB80) reported 24 minutes ago

  @JoshKoopstra @TELUSsupport Samsung user here, IPhone almost had a new customer but telus doesn't seem to want to carry the IPhone 12 Purple in 128GB.

• 
  helen henderson (@cbchelen) reported 26 minutes ago

  I was the first mixed dose at Telus. Poor nursing staff thought tomorrow was the day it started so took 10 extra min to get permission from Edmonton. But it’s done! Incredibly fast at Telus otherwise.

• 
  @Sean1mc | Sean Semper-Whyte (@Sean1mcW) reported 31 minutes ago

  @TELUS @TELUSsupport Folks why am I getting a call ctr in The Philippines ... when I need to make changes to my plan? How do I get in country support who have been trained correctly?