Telus outages and service status in Rideau Gardens, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus generated 0 outage signals in the last 24 hours around Rideau Gardens, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rideau Gardens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rideau Gardens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 22, 9:00 PM EDT	0	0
May 22, 9:20 PM EDT	0	0
May 22, 9:40 PM EDT	0	0
May 22, 10:00 PM EDT	0	0
May 22, 10:20 PM EDT	0	0
May 22, 10:40 PM EDT	0	0
May 22, 11:00 PM EDT	0	0
May 22, 11:20 PM EDT	0	0
May 22, 11:40 PM EDT	0	0
May 23, 12:00 AM EDT	0	0
May 23, 12:20 AM EDT	0	0
May 23, 12:40 AM EDT	0	0
May 23, 1:00 AM EDT	0	0
May 23, 1:20 AM EDT	0	0
May 23, 1:40 AM EDT	0	0
May 23, 2:00 AM EDT	0	0
May 23, 2:20 AM EDT	0	0
May 23, 2:40 AM EDT	0	0
May 23, 3:00 AM EDT	0	0
May 23, 3:20 AM EDT	0	0
May 23, 3:40 AM EDT	0	0
May 23, 4:00 AM EDT	0	0
May 23, 4:20 AM EDT	0	0
May 23, 4:40 AM EDT	0	0
May 23, 5:00 AM EDT	0	0
May 23, 5:20 AM EDT	0	0
May 23, 5:40 AM EDT	0	0
May 23, 6:00 AM EDT	0	0
May 23, 6:20 AM EDT	0	0
May 23, 6:40 AM EDT	0	0
May 23, 7:00 AM EDT	0	0
May 23, 7:20 AM EDT	0	0
May 23, 7:40 AM EDT	0	0
May 23, 8:00 AM EDT	0	0
May 23, 8:20 AM EDT	0	0
May 23, 8:40 AM EDT	0	0
May 23, 9:00 AM EDT	0	0
May 23, 9:20 AM EDT	0	0
May 23, 9:40 AM EDT	0	0
May 23, 10:00 AM EDT	0	0
May 23, 10:20 AM EDT	0	0
May 23, 10:40 AM EDT	0	0
May 23, 11:00 AM EDT	0	0
May 23, 11:20 AM EDT	0	0
May 23, 11:40 AM EDT	0	0
May 23, 12:00 PM EDT	0	0
May 23, 12:20 PM EDT	0	0
May 23, 12:40 PM EDT	0	0
May 23, 1:00 PM EDT	0	0
May 23, 1:20 PM EDT	0	0
May 23, 1:40 PM EDT	0	0
May 23, 2:00 PM EDT	0	0
May 23, 2:20 PM EDT	0	0
May 23, 2:40 PM EDT	0	0
May 23, 3:00 PM EDT	0	0
May 23, 3:20 PM EDT	0	0
May 23, 3:40 PM EDT	0	0
May 23, 4:00 PM EDT	0	0
May 23, 4:20 PM EDT	0	0
May 23, 4:40 PM EDT	0	0
May 23, 5:00 PM EDT	0	0
May 23, 5:20 PM EDT	0	0
May 23, 5:40 PM EDT	0	0
May 23, 6:00 PM EDT	0	0
May 23, 6:20 PM EDT	0	0
May 23, 6:40 PM EDT	0	0
May 23, 7:00 PM EDT	0	0
May 23, 7:20 PM EDT	0	0
May 23, 7:40 PM EDT	0	0
May 23, 8:00 PM EDT	0	0
May 23, 8:20 PM EDT	0	0
May 23, 8:40 PM EDT	0	0
May 23, 9:00 PM EDT	0	0

May 24: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rideau Gardens, Ontario

The most recent Telus outage reports came from the following cities: Ottawa.

City	Problem Type	Report Time
Ottawa	Total Blackout	2 months ago
Ottawa	Phone	2 months ago
Nepean	Phone	2 months ago
Ottawa	Internet	3 months ago
Ottawa	Internet	3 months ago
Greely	Phone	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Rideau Gardens, Ontario

Latest outage, problems and issue reports in Rideau Gardens and nearby locations:

Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 1 minute ago from Ottawa, Ontario
@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
Stefane Brunet (@StefaneBrunet) reported 2 minutes ago from Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
Paul Atkinson 🇨🇦 (@Paulysworld) reported 2 minutes ago from Gatineau, Quebec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
ambivalent_one (@ambivalent_one) reported 7 minutes ago from Ottawa, Ontario
Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
EA (@ealculumbre) reported 12 minutes ago from Ottawa, Ontario
As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport
Paul McGuire (@mcguirp) reported 13 minutes ago from Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
Michael Suddard (@MichaelSuddard) reported 15 minutes ago from Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
EA (@ealculumbre) reported 17 minutes ago from Ottawa, Ontario
@TELUSsupport I can confirm this is happening in #Ottawa area codes starting with K1Y. Please bring this up to management - Telus tech support has already acknowledged the issue and now we’d like to see it resolved. Keep us posted with steps your taking to resolve it.
Paul McGuire (@mcguirp) reported 26 minutes ago from Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
David McGuffin (@mcguffindavid) reported 27 minutes ago from Chelsea, Quebec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
Chris Beeston (@Sunston72) reported 30 minutes ago from Ottawa, Ontario
Bad guys score 2-1 for the @Ottawa67sHockey 2nd period. #NoQuit #AllConnected @TELUS
simon (@stillwellgray) reported 35 minutes ago from Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
Stacey Simmons (@mssimmonssays) reported 36 minutes ago from Ottawa, Ontario
@mcguirp @TELUS It doesn't matter, they are all awful😪
Eric Goodwin (@auxonic) reported 45 minutes ago from Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
Bram Abramson (@bramabramson) reported 50 minutes ago from Hull, Quebec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
Paul McGuire (@mcguirp) reported 53 minutes ago from Ottawa, Ontario
@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
Paul Boyer (@PBoyer82) reported 54 minutes ago from Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
Eric Goodwin (@auxonic) reported 55 minutes ago from Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
Michael Suddard (@MichaelSuddard) reported 56 minutes ago from Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
Patrick Kay (@PatrickRKay) reported 58 minutes ago from Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

Telus Issues Reports

Latest outage, problems and issue reports in social media:

Debra Mcpherson🍎 (@DebraMcphe31401) reported 13 minutes ago
@MrStache9 Argh.. it’s like in the song Hotel California— once in you can never leave. I tried cancelling all my mom’s Telus stuff last year and it was nearly impossible. In the end I paid a penalty. They had scammed her into a long term contract! At 94. Sheesh!
BCSusan (@NorthshoreSue) reported 14 minutes ago
@jodyvance @TELUS I hear ya. I have to reboot at least once a day (Telus) and it goes down at the most inconvenient times, like in the middle of zoom meetings.
Shredder152 (@shredder152) reported 15 minutes ago
Sigh…. On hold with Telus for over a 1/2 hr - on the second call today!!! Piss-poor service - which, along with ridiculously high cost, is why I’m cancelling!!
James 🇺🇸🇨🇦 (@JamesVancouver4) reported 17 minutes ago
@jodyvance @TELUS Is it mostly Telus Tv you have issues with ?
Alucard (@VladMorbius) reported 17 minutes ago
@brianlilley They aren't incompetent they are all ex Bell, Rogers and Telus employees, hell bent on preventing nay competition coming into Canada which would drive down their outrageous costs! There is a major story here, start digging into this and it'll blow your mind!
Debbie (@Cleosmahm) reported 18 minutes ago
@jcorriv35 @jodyvance @TELUS I had one show up in a tesla. Then he had to call someone to talk him through Everything! He ruined my wall outlet. After several hours I said Enough! Get out. There was a mess left in the two areas he worked at I’m still waiting for them to repair the damage
Add your name (@RobSeveryn) reported 20 minutes ago
@jodyvance @TELUS saw that screen too many times a few months ago. time for a service call and a new modem.
Mike Holliday (@LawrenceLakeMan) reported 20 minutes ago
@jodyvance @TELUS Federal policies are limiting the choices you have for WIFI/Cable etc. Thus the service sucks just like the government sucks.
Geometric Abstraction (@Value_Theory) reported 22 minutes ago
@windscribecom Don’t worry, they’ll give our pension funds to Telus to replace you with a much worse guaranteed to fail venture
jc (@jcorriv35) reported 22 minutes ago
@Cleosmahm @jodyvance @TELUS Convinced They are “techs” in name only. Ive had 5 come out & try the same thing 5 different times to fix internet until i lost my **** & the last dude finally went up the pole and found a split connection point 😡 after i bought a new modem & ran new line inside my house 🤬