Telus Outage Report in Rideau Gardens, Ottawa, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Rideau Gardens, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rideau Gardens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (11%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Rideau Gardens, Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Phone | |
| Ottawa |
Total Blackout | |
| Ottawa |
TV | |
| Kanata |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Rideau Gardens, Ontario
Latest outage, problems and issue reports in Rideau Gardens and nearby locations:
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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𝕜ꪖ𝕥 ꪀꪖડડ
(@kittkat9688) reported
from
Ottawa, Ontario
@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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David McGuffin
(@mcguffindavid) reported
from
Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Will O'Neill
(@wtoneill) reported
from
Ottawa, Ontario
@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Yard Plots Landscape
(@YardPlots) reported
@TELUSsupport stop phoning me and asking me when I will install. I will never give Telus a dime, just like you won't for me because most of your staff doesn't give 1 shits about PWD'S, they are just their to make themselves money and blind transfer you for low call times
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Michael Tighe
(@miketighe) reported
@micha3lhugh3s Telus is 60 a month for 30 gig per device. So I’m offering my whole team free mobile. I was floored by the Shaw offering during the sales process, it was everything I wanted. I was even willing to accept some issues. What I am experiencing is total dysfunction.
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Michael Tighe
(@miketighe) reported
from
Calgary, Alberta
I’ve had nothing but problems from Shaw Mobile. I wouldn’t rely on it to call 911 properly if I was in danger. So buying out my phone and switching to a Telus Business plan… mixed feelings as I’ve always been a big fan and supporter of Shaw.
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Customer
(@905customer) reported
@TELUS I had to call 3 times to get the runaround. It really is beyond unpleasant and I strongly dislike my service with TELUS. I'm happy I made the switch to ROGERS and now TELUS wants to waste my time begging for a callback when they don't even know how to be direct.
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Michael
(@MikeyB0101) reported
@techGuy4Life I'm on Koodo and wish 5G was enabled on their network which is basically Telus
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Yard Plots Landscape
(@YardPlots) reported
After 30 agents, a dozen lies and no deal for people with disabilities you still have your management call me to try setup service with me when I've called numerous asking for telus to undo the changes your 3rd party company made on my line AFTER I canceled
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Frances
(@frances_twitr) reported
Escalated customers? Make it *more* difficult to contact customer service. Looking at you @koodo and @TELUS
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rob
(@rbngrhm) reported
@barelybetty27 I used to have a customer at Telus that would just come in with a notepad that said “I am deaf :)” I miss her
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kass the sass
(@kass_watch) reported
@TELUS why must you have the WORST customer service????? Probably easier to tweet at you then find a phone number on the website of endless loops.
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𝘾𝙡𝙖𝙮 𝙎𝙩. 𝙏𝙝𝙤𝙢𝙖𝙨
(@ClayStThomas) reported
@1loriking The imprint or message is O’Toole’s. Blame him. Note that the headline does not agree or disagree with him…”O’Toole speculates” I understand you’re frustrated with his message. But blaming journalists for reporting it is like blaming Telus for tweets you read via their network