Telus Outage Report in Rideau Gardens, Ottawa, Ontario

Problems in the last 24 hours in Rideau Gardens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rideau Gardens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Rideau Gardens, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, Nepean, and Greely.

City	Problem Type	Report Time
Ottawa	Total Blackout	7 days ago
Ottawa	Phone	12 days ago
Nepean	Phone	16 days ago
Ottawa	Internet	29 days ago
Ottawa	Internet	1 month ago
Greely	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Rideau Gardens, Ontario

Latest outage, problems and issue reports in Rideau Gardens and nearby locations:

• 
  Christina (@CJAY932) reported 1 minute ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  Michael Suddard (@MichaelSuddard) reported 3 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  Patrick Kay (@PatrickRKay) reported 4 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  antpepe (@antpepe) reported 6 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  simon (@stillwellgray) reported 6 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  Michael Suddard (@MichaelSuddard) reported 7 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

• 
  Stefane Brunet (@StefaneBrunet) reported 12 minutes ago from Rideau Gardens, Ontario

  Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS

• 
  David McGuffin (@mcguffindavid) reported 15 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

• 
  Paul Boyer (@PBoyer82) reported 16 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 18 minutes ago from Ottawa, Ontario

  @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

• 
  Eric Goodwin (@auxonic) reported 28 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Eric Goodwin (@auxonic) reported 32 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 36 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

• 
  Will O'Neill (@wtoneill) reported 37 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  Vivek Dehejia (@vdehejia) reported 41 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Dave D Garand (@DaveInBlackburn) reported 41 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Bram Abramson (@bramabramson) reported 49 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Michael.L (@OCT_Fan) reported 52 minutes ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Eric Goodwin (@auxonic) reported 53 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 58 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Waseem Razvi (@w_razvi) reported 4 minutes ago

  @telusmobility @TELUS @TELUSsupport TELUS has absolutely disappointed me with the quality of their phone service, 3rd grade defective phones, B.S promises, horrible customer service and technical support. Since Jan I've been having constant problems with their network services

• 
  Duane Grady (@Renoversity) reported 8 minutes ago

  Dear @INTERAC, I wonder if you can help my "friends" here at @FreedomMobile , they seem to be having trouble with their interac on line. So they grossly overcharge people who must come into their stores to pay with interac. $2.00 per interac transaction? Please help them. #Telus?

• 
  ⓔⓗ🇨🇦 (@eringobraghh___) reported 10 minutes ago

  Who are you using for your cell provider?? Getting beyond frustrated with @TELUS cause their support team ignores tweets and can’t answer simple questions. I shouldn’t need to log in 84 times and verify my Twitter in order for you to answer a simple question

• 
  Waseem Razvi (@w_razvi) reported 15 minutes ago

  @TELUS @TELUSsupport @TELUSsupport WE had our phones replaced by Apple lost all our data, and still are experiencing network error, robotic voices, dropped calls, cant hear the caller whatsoever, spotty data speeds. I AM DONE

• 
  TheRealTachyon (@TheRealTachyon) reported 16 minutes ago

  My company's "business class" fiber Internet service has been down for a WEEK now and @TELUS has done sweet **** all to fix it! Their support line IVR system is crap and their first line support staff are incompetent and useless!

• 
  YankeeCanuck 🐧 (@YankeeCanuck) reported 19 minutes ago

  @scatteredmom @TELUS I'm not sure there's anything about it that qualifies as support. If it gets too stupid, tag me. I'll check & see if I still have the email for the escalation "specialist" I ended up with after all sorts of hassle.

• 
  Gerry M (@GerryMulcahey) reported 20 minutes ago

  @ADT Do you have an equivalent account for Telus ADT in Canada? I just tried talking to support (to cancel) and was talking to a very nice man in Guatemala. It was not a very productive call.

• 
  𝕗𝕦𝕞𝕠𝕟 (@f_u_m_o_n) reported 23 minutes ago

  @SalsaTekila I’m so ******* confused lol. Where ******** does rent cost $80 and data cost $15 I’m in BC. My rent is $1300 which is amazing for my area. $80 for data through Telus. Had cheaper plans but always burn through it and get overcharged. $80 is unlimited

• 
  m (@ai__taemin) reported 25 minutes ago

  Haven't had any service wirh telus and I already don't like them

• 
  Nidhi (@randomNidhi) reported 30 minutes ago

  Does anyone know where I can complaint against Telus? They're jerking my elderly parents around who moved to a condo and for 2 weeks Telus is "trying" to get the landline connected and now say they may have to pay for some connection line. Countless phone calls and tech visits