Telus Outage Report in Rideau Gardens, Ottawa, Ontario
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Rideau Gardens, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rideau Gardens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (26%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Rideau Gardens, Ottawa, Ontario
The most recent Telus outage reports came from the following cities: Ottawa and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Gatineau |
Wi-fi | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Rideau Gardens, Ontario
Latest outage, problems and issue reports in Rideau Gardens and nearby locations:
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”
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Paul Boyer
(@PBoyer82) reported
from
Ottawa, Ontario
@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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antpepe
(@antpepe) reported
from
Ottawa, Ontario
@tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.
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Stefane Brunet
(@StefaneBrunet) reported
from
Rideau Gardens, Ontario
Let's put big hurt this afternoon against are hated rival Peterborough Petes this afternoon. Today home opener for home town ottawa 67's and sent them packing back down highway 7 to Peterborough this afternoon . This team has no quit #AllConnected @TELUS
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Bram Abramson
(@bramabramson) reported
from
Hull, Québec
@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Dave D Garand
(@DaveInBlackburn) reported
from
Ottawa, Ontario
My #Telus phone service is kaput, anyone else?
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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David McGuffin
(@mcguffindavid) reported
from
Chelsea, Québec
@perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.
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Christina
(@CJAY932) reported
from
Ottawa, Ontario
@TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS
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simon
(@stillwellgray) reported
from
Ottawa, Ontario
@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Michael.L
(@OCT_Fan) reported
from
Ottawa, Ontario
@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Eric Goodwin
(@auxonic) reported
from
Ottawa, Ontario
@human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service
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Vivek Dehejia
(@vdehejia) reported
from
Ottawa, Ontario
@TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul McGuire
(@mcguirp) reported
from
Ottawa, Ontario
Amazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Martí
(@mvdan_) reported
@dgryski @TELUS @threeuk do the same. I have to spend time with one of their support people about once per year. The site only offers upgrades to pay more.
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Don Ellis 🇨🇦🇺🇸🇬🇧
(@Don_COi) reported
@TELUSsupport Well more 😡WiFi issues, my wife spent another 2-5 hours on the phone with @TELUS this week. Service technician is coming out again tonight, we have been beyond patient, last chance to fix this. Canada needs to open up service, imo.
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Deanna Gilbert / Anti-fascist
(@TorgHacker) reported
@TELUS I'm listening to my wife getting more and more angry at your "customer service".
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𝚌𝚛𝚢𝚜☆
(@cryssysfantasy) reported
@MikeH_Draft telus is good ****, man. my whole fam works there lol
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C 🇨🇦
(@c_vanbc) reported
@TELUSsupport Without a doubt, Telus has been the worst company I have ever dealt with in my lifetime when it comes to billing or renewing a contract. Ever single time we spend hours renewing services, our bill is incorrect and negotiated discounts are missing! So frustrating! 👎
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Robin Dupuis
(@RobinADupuis) reported
@SAndersonshpk @Colleen90544980 @Rogers Absolutely. We switched from Koodo(Telus) to Virgin(Bell). Customer service at Koodo is definitely superior to Virgin-I despise the fake accent they use with voicemail. We won’t renew once the 2 yr contract is up.
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Danielle
(@as_per_danielle) reported
@johnnycanuck71 I want to stay with Shaw for Internet/cable. I know too many people who switched for free tv’s etc to Telus and regretted it. I think they threw more goodies in because the actual product has more issues. I like Telus for cell though.
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Dr. Acula
(@TheReviewnaut) reported
I've had to do way too much tech support for my own business this month. Between @voipms getting DDoS'd (basically ******* my business), Telus not being able to port that number over until the DDoS attack is over, and Bell being unable to figure out my other problem, it's insane.
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Maniakk1
(@TwitchManiakk1) reported
@The_Descended @LoLDev @RiotBrightmoon Sivir not synergizing with On Hit is really bad for her, she Telus on her W in TF but it has little synergy. Kai Sa should also be great for her E. But because it only has value at 100% Crit, it makes it so hard to actually put in the kit.
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Khushboo Dhingra
(@khushidhingra23) reported
@TELUSsupport Worst customer service Your representatives have different answer each time you call so I asked the customer support to send me the previous recording he started to cross question & while I was answering he disconnected the call. After that I couldn't connect @TELUS