Telus Outage Report in Rideau Gardens, Ottawa, Ontario

Problems in the last 24 hours in Rideau Gardens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rideau Gardens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Rideau Gardens, Ontario

The most recent Telus outage reports came from the following cities: Ottawa, Nepean, and Greely.

City	Problem Type	Report Time
Ottawa	Total Blackout	6 days ago
Ottawa	Phone	11 days ago
Nepean	Phone	15 days ago
Ottawa	Internet	28 days ago
Ottawa	Internet	1 month ago
Greely	Phone	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Rideau Gardens, Ontario

Latest outage, problems and issue reports in Rideau Gardens and nearby locations:

• 
  Michael.L (@OCT_Fan) reported 28 seconds ago from Ottawa, Ontario

  @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

• 
  Eric Goodwin (@auxonic) reported 2 minutes ago from Ottawa, Ontario

  @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

• 
  𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported 5 minutes ago from Ottawa, Ontario

  @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

• 
  Paul Boyer (@PBoyer82) reported 6 minutes ago from Ottawa, Ontario

  @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

• 
  Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported 11 minutes ago from Ottawa, Ontario

  @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

• 
  Bram Abramson (@bramabramson) reported 18 minutes ago from Hull, Quebec

  @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

• 
  Paul Atkinson 🇨🇦 (@Paulysworld) reported 18 minutes ago from Gatineau, Quebec

  @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

• 
  ambivalent_one (@ambivalent_one) reported 20 minutes ago from Ottawa, Ontario

  Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

• 
  Michael Suddard (@MichaelSuddard) reported 21 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

• 
  EA (@ealculumbre) reported 22 minutes ago from Ottawa, Ontario

  As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

• 
  Christina (@CJAY932) reported 32 minutes ago from Ottawa, Ontario

  @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

• 
  David McGuffin (@mcguffindavid) reported 32 minutes ago from Chelsea, Quebec

  @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

• 
  Eric Goodwin (@auxonic) reported 38 minutes ago from Ottawa, Ontario

  @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

• 
  Eric Goodwin (@auxonic) reported 40 minutes ago from Ottawa, Ontario

  @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

• 
  Vivek Dehejia (@vdehejia) reported 44 minutes ago from Ottawa, Ontario

  @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

• 
  Will O'Neill (@wtoneill) reported 48 minutes ago from Ottawa, Ontario

  @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

• 
  simon (@stillwellgray) reported 49 minutes ago from Ottawa, Ontario

  @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

• 
  antpepe (@antpepe) reported 53 minutes ago from Ottawa, Ontario

  @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

• 
  Dave D Garand (@DaveInBlackburn) reported 53 minutes ago from Ottawa, Ontario

  My #Telus phone service is kaput, anyone else?

• 
  Michael Suddard (@MichaelSuddard) reported 56 minutes ago from Ottawa, Ontario

  @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Commissioner Miner (@fanCRTCProfling) reported 4 minutes ago

  @ModernPrivacy @Bluemediagrad They've been doing it non-stop, even in locked-down areas. #Bell, #Rogers & #Telus said they have special covid infection prevention procedures for door-2-door sales. People pasting pics of rep's w/ no masks & no distancing. Telus stopped paper bills cuz they said it spread covid

• 
  Hafeez Noorani 🇨🇦 (@FEEZYDoesIT) reported 5 minutes ago

  PS, it looks like @novusnow is all over #SurreyBc and you can get 100mbps up and down for $45. You can tell both @telus and @Shawhelp to kick rocks! Internet should not be coating $100+ If you don't know now you know.

• 
  Diddly Tha Dregun (@diiddyshaauns) reported 5 minutes ago

  I’m literally about to slice my goddamn head off because my data is running so slow. @TELUS can you maybe help me not slice my head off or something ?

• 
  Darren | Snowchimp Interactive (@Snowchimp_Dev) reported 9 minutes ago

  @TheSpaceshipper When I googled it, it said I had to be a Bell customer to get that channel but I'm with Telus.

• 
  Joel Olandesca (@JoelOlandesca) reported 10 minutes ago

  Hey @TELUS why are your sports feeds always 10 seconds behind. I get that Pik TV is a discount service, but still....?

• 
  Gordon McNeilly (@G_McNeilly) reported 13 minutes ago

  @TELUS tried tech support. Got agent with kids screaming and chickens clucking. What a joke this company is!!!!!

• 
  Gary Moen (@garymoen88) reported 14 minutes ago

  Anyone else keep losing signal with the #Canucks game on CBC or @Sportsnet on @TELUS ?

• 
  Julie Ali (@JulieYAli) reported 15 minutes ago

  @kootscrutinizer @Shawhelp @TELUS I'm not sure if this counts as "eligible" problems since their contract specifies that they can go up to 300. However, in my opinion this does count as poor service since the expectation is that service will be consistent and reliable during work hours at home. Why else get it?

• 
  carole farell (@huelladeaguaACV) reported 16 minutes ago

  @TELUS @TELUSsupport no internet in Tsawwassen, Delta BC. Any feedback when is problem solved?

• 
  JB McHockey (@JackieBee_16) reported 18 minutes ago

  @RussTWallace Telus and I’ve had zero issues