Telus outages and service status in Rideau Gardens, Ontario
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Rideau Gardens, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Rideau Gardens, Ontario
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rideau Gardens, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Telus
Telus is having issues since 06:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Rideau Gardens, Ontario
The most recent Telus outage reports came from the following cities: Ottawa, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 1 month ago |
|
Ottawa
|
Phone | 1 month ago |
|
Nepean
|
Phone | 2 months ago |
|
Ottawa
|
Internet | 2 months ago |
|
Ottawa
|
Internet | 2 months ago |
|
Greely
|
Phone | 3 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Rideau Gardens, Ontario
Latest outage, problems and issue reports in Rideau Gardens and nearby locations:
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steve (@slaur3000) reported from Ottawa, Ontario@TELUS mike’s super power would be super speed, fast enough to make the flash look slow! Section 22 row f seat 7
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Will O'Neill (@wtoneill) reported from Ottawa, Ontario@TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.
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Paul Boyer (@PBoyer82) reported from Ottawa, Ontario@TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@JenniferNKing @TELUS @TELUSsupport That's what they said. Will never travel with a @telus phone again. Lesson learned. Terrible customer service.
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.
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Bram Abramson (@bramabramson) reported from Hull, Quebec@Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc
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Stacey Simmons (@mssimmonssays) reported from Ottawa, Ontario@mcguirp @TELUS It doesn't matter, they are all awful😪
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ambivalent_one (@ambivalent_one) reported from Ottawa, OntarioHi @koodo! I'm wondering what I can do about consistently low cell reception at home. I get poor audio on calls, dropped calls and often calls go right to voicemail. This isn't new, it been gradually getting worse over the last couple of years. It's also affecting the Telus cells
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simon (@stillwellgray) reported from Ottawa, Ontario@TELUS Wrong geo location for this ad, no one in Ontario gives a shit
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Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario@mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔
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Dave D Garand (@DaveInBlackburn) reported from Ottawa, OntarioMy #Telus phone service is kaput, anyone else?
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𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario@TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...
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Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Quebec@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Michael.L (@OCT_Fan) reported from Ottawa, Ontario@HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@BrennenLisa @TELUS @TELUSsupport Seems to be. First time we have had these issues with @telus really suggest not travelling with a Telus phone #buyerbeware
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Eric Goodwin (@auxonic) reported from Ottawa, Ontario@ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.
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Paul McGuire (@mcguirp) reported from Ottawa, OntarioAmazing statement today by @TELUS - if you keep your phone on airplane mode while overseas you will still incur roaming charges. Only way to prevent this, leave you SIM card in Canada. Terrible #CustomerService by @TELUSsupport
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Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario@Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.
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Paul McGuire (@mcguirp) reported from Ottawa, Ontario@intudes @TELUS I think they use that to their advantage. Also doesnt excuse terrible customer service @TELUSsupport
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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R𓃟byn (@Hunny_diva) reported@TELUS What’s the point in this? You DM me and I reply immediately. And no response for hours. Such pathetic support.
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DirtlumpIII (@DirtlumpIII) reported@RalphKleinD3 @MrStache9 The guys I know who use it are like cult members. every one loves it and would fight you if you said something bad about it. That's all I know. LMAO! Once my telus **** is up I'm probably going to go with it.
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x-DD (@Dee_Skwared) reported@telusupport Once again the frustration with Telus continues…got a new digital box and couldn’t connect it because it wasn’t registered! Why wouldn’t Telus register the new box before it gets to me??? There goes 3 wasted hours I will never get back!
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Nogoodboyo (@nogoodboyo_yvr) reported@MikeMartignago Why won’t @TELUS step up to buy the club? They have the money and would be celebrated as community heroes for decades to come. Customer base explosion. They can write off losses in the down years.
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𐐒ɹǝuʇ ‰ (@Clever_Blender) reported@TWilsonOttawa March 2026 Loblaws was breached millions of users health records and customer data. TELUS Digital hacked, millions of stolen customer data from DOZENS of Canada's largest corporations. Your point is valid.
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Ken James (@kjames_2001) reportedYay just spent 25 minutes on the phone with @TELUS to cancel a mobility line…ugh not so much fun.
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seb (@SebsShoes) reported@Tablesalt13 Telus customer service: [English accent] "Hello, what you are wanting for help today?"
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heiba9866 (@heiba986627073) reported@markmandel007 @WestJet Westjet wanted cheap labor they got it. The agents in Telus El Salvador have a mediocre English level, they can't even understand a spelling, they work with "scripts" unnatural customer service, then they grow after 1 month of training without any experience in airlines at all
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Zeno1 (@JZDialektic75) reported@globeandmail Telus should just **** off in general
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Alex Zoltan (@AmazingZoltan) reported@polymictic Never had a problem with Telus once.