Telus

Telus Outage Report in Rideau Gardens, Ottawa, Ontario

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Rideau Gardens, Ontario

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Rideau Gardens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Rideau Gardens, Ottawa, Ontario 01/18/2026 21:40

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Rideau Gardens, Ottawa, Ontario

The most recent Telus outage reports came from the following cities: Gatineau and Ottawa.

Loading map, please wait...
City Problem Type Report Time
CanadaGatineau Phone
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaGatineau Wi-fi
CanadaGatineau Phone
CanadaOttawa Internet

Community Discussion

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Telus Issues Reports Near Rideau Gardens, Ontario

Latest outage, problems and issue reports in Rideau Gardens and nearby locations:

  • HeatherBadenoch Heather Badenoch 💉💉💉 (@HeatherBadenoch) reported from Ottawa, Ontario

    @mrabson Any chance you’re on Telus or Koodo? Their free Call Control service blocks robocalls. I haven’t had one in more than a year.

  • wtoneill Will O'Neill (@wtoneill) reported from Ottawa, Ontario

    @TELUS should market a home security service that blocks the daily ads I receive from Telus for their home security service.

  • Paulysworld Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @OC_Transpo Normally I don't have any issues in the tunnels until this past week and late week before. So strange. The St Laurent Mall Telus network usually picks me up no problem. Maybe I should try that one too. 🤔

  • PBoyer82 Paul Boyer (@PBoyer82) reported from Ottawa, Ontario

    @TELUS fix your dang app please. I can’t pay my bill through the app because it won’t load. I either get wrong password or cannot connect to server. #help

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @TELUS I support government owned and operated infrastructure because the big telcos like you refuse to invest in it. You’re looking for a handout and to that I say “shove off”

  • vdehejia Vivek Dehejia (@vdehejia) reported from Ottawa, Ontario

    @TELUSsupport Thanks, nope I didn't transfer this and got it from Telus last fall. Worked fine till this glitch today. But just had a friend call me and it's working again now. So I assume it was perhaps network congestion or something else temporary. Anyway, all good now!

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @human3500 @ALL_CAPS Lol... do we have an approach? Other than telus/bell looking for handouts to marginally improve poor service

  • auxonic Eric Goodwin (@auxonic) reported from Ottawa, Ontario

    @ALL_CAPS @TELUS How about cut off all incumbents from new spectrum auctions until there’s fibre literally every damn place.

  • CJAY932 Christina (@CJAY932) reported from Ottawa, Ontario

    @TELUSsupport I ordered Airpods on June 11th and was told they would take 3-5 business days to arrive. Still haven’t received any updates or shipping info. HELP! @TELUS

  • kittkat9688 𝕜ꪖ𝕥 ꪀꪖડડ (@kittkat9688) reported from Ottawa, Ontario

    @TELUS your website sucks...being forced to change my plan online to avoid a surcharge yet the website won't let me...

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @Ottawa_Biker @TELUS @OC_Transpo Perhaps mine is post morning rush hour issues.

  • stillwellgray simon (@stillwellgray) reported from Ottawa, Ontario

    @TELUS Wrong geo location for this ad, no one in Ontario gives a shit

  • ambivalent_one ambivalent_one (@ambivalent_one) reported from Ottawa, Ontario

    Hi @madebygoogle I love my Pixel 6 Pro but it's by far the phone with the worst signal strength I've had in my area. @koodo and @TELUS both have low signal normally but of the phone I've had this is the only one that has dropped calls and gone offline. I'm in the burbs.

  • OCT_Fan Michael.L (@OCT_Fan) reported from Ottawa, Ontario

    @HeneinThorn I’m pretty happy with Virgin 🇨🇦 @virginmobilecan Though I’m thinking of going back to Virgin as TELUS has the worst policy re paying ones bill .

  • mcguffindavid David McGuffin (@mcguffindavid) reported from Chelsea, Québec

    @perreaux I ultimately quit Bell mobility and went to Telus for a variety of reasons which could be summed up as “I really didn’t feel like they gave a crap if I was a customer or not.” So far Telus feels more attentive. Kind of like the difference between Air Canada and WestJet.

  • DaveInBlackburn Dave D Garand (@DaveInBlackburn) reported from Ottawa, Ontario

    My #Telus phone service is kaput, anyone else?

  • antpepe antpepe (@antpepe) reported from Ottawa, Ontario

    @tleehumphrey @TELUS It will be good, the working from anywhere needs more bandwidth. This will help people increasing their cellphone speeds. Businesses need to recover.

  • bramabramson Bram Abramson (@bramabramson) reported from Hull, Québec

    @Mark_Goldberg @TELUS And not just normalizing for units consumed, either: also reasonable bundle allocation & a dozen other things. Dividing aggregates by aggregates is the worst approach, except all the others -- better would be to opt out of market analysis. Which apparently has perils too. #crtc

  • ealculumbre EA (@ealculumbre) reported from Ottawa, Ontario

    As long as I’m on LTE my #Ottawa reception is at 1 bar and reception extremely choppy. When changed to 3G service goes up to 2/3 bars & audio conversations became possible. - We shouldn’t have to choose between the two @TELUS @TELUSsupport

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • pmpierce Pamela Marie Pierce (@pmpierce) reported

    Re: NB time issues: @BellMobility /Virgin claim it’s them/problem is fixed, but I use @TELUS and my phone is currently an hour ahead of Google’s AST. I have no idea what time it is. My hope is that for the first time in history, this somehow will result in my being early all day

  • Dwayne__Tuck Stupid Halloween Name (@Dwayne__Tuck) reported

    @koodo I have a billing problem. Transferred 3 of my koodo phones to telus. Showing I owe over $1100 to koodo. What the hell?

  • shira21 Shira D. (@shira21) reported

    @CraveHelp Hi, I am also unable to sign in to Crave through my tv provider (Telus). I keep being told I need a subscription when I have one. Is this a known problem for many people or do you need to look at my account directly? Thanks

  • Shawhelp Shaw Help (@Shawhelp) reported

    @brad23jordan23 I understand you have a service call appointment on Wednesday? Is your Telus install date set to be before or after the Shaw service call appointment? - Jesse

  • FarmboyDRose Darren Rose (@FarmboyDRose) reported

    @GregCKL Bell network went back but my Telus did not , pretty crazy

  • RebeccaTrenton Rebecca Trenton (@RebeccaTrenton) reported

    I just signed up with Telus and now I’m Leaving them cause their customer service is the worst!!! I mean they suck!!!

  • Roadhog59 Hugh (@Roadhog59) reported

    @CFL @TELUS I’d bring my lovely wife, and you can donate the round trip flights to a charity as I live just down the road from Hamilton and would be happy to drive there 👍

  • pugganoche Dave ⛏ (@pugganoche) reported

    @michellehacon It's a Bell-wide issue today from what I have read. Our Telus service isn't doing it.

  • Rufeo Matt (@Rufeo) reported

    @PeteLau The Ceo cant even fix the data issue with the soft ware ox 11.11. Telus data access point failed to update and crashed many carriers. DONT buy this garbage in Canada.

  • pankratze Eric Pankratz (@pankratze) reported from Watrous, Saskatchewan

    @CFL @TELUS I would take my Twitterless son. He has never been to a #GreyCup