Telus Outage Report in Hope Bay, Canada
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Hope Bay, Canada
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hope Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Hope Bay, Canada
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi | |
| Pender Island |
Phone | |
| North Saanich |
Internet | |
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Hope Bay, Canada
Latest outage, problems and issue reports in Hope Bay and nearby locations:
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Smith
(@GekGurly) reported
@TELUSsupport @ckremidas The Telus outage page states the issue is identified but not resolved. @TELUSsupport
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Zac Benloulou
(@zacbenloulou) reported
@willw This has never worked for me. The last time I the dude called my bluff, “oh yeah Telus ? alright I can get that done right now.”
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Gp65
(@sabre1419) reported
@MarinaGiacomin @TELUS Same issue for me
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Penguin Partner
(@DevistatR) reported
@TELUSsupport @ckremidas Yes it's still broken on our 4 mobiles as of 1426. Can't make a call in or out of TELUS network. Data works
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Amber Abou Daher
(@amberabou) reported
@TELUSsupport still having issues with telus mobility. No call or text. North Calgary. Any suggestions?
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aimee🌻
(@aimee93xx) reported
when telus calls you for the probably 10th time for home security and you tell them no again, and say I want my bill lowered because like I’m paying a lot and they hang up on you- guess I’m shopping around for a new provider come June!
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Jodie
(@makeupbeanmua) reported
@TELUS I have seen several posts now of everyone having the same issues hundreds of people having problems with data .. it’s 2023 this shouldn’t be an issue
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antiOlympicsguy 🎮🇨🇦🇺🇦
(@JamesTCanadian) reported
from
Calgary, Alberta
@Karone81 @CalgaryDrew Telus & koodoo are down. @downdetectorca
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TELUS Support
(@TELUSsupport) reported
@MonalisaRitu Hello- This is a scam. TELUS will never ask employees to pay to work for us. Please do not provide any payment to this individual.
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Kelly Mason
(@kellyM1971) reported
@LaureenHarper I have to do this soon. My current rural provider is slow, expensive, and since @TELUS bought them they throttle me to pathetic throughput. They were okay-ish when it was a small local co, but once bought, out they became terrible. Can hardly do a teams meeting…