Telus outages and service status in Hope Bay, Canada

Problems in the last 24 hours in Hope Bay, Canada

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Hope Bay, Canada and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Hope Bay, Canada

Latest outage, problems and issue reports in Hope Bay and nearby locations:

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 11 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Finnegan66🍀 (@Finnegan661) reported 33 minutes ago from Sidney, British Columbia

  @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 37 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  michael eso (@mjeso) reported 39 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  David Martin (@SailorsDavid) reported 41 minutes ago from Pender Island, British Columbia

  @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

• 
  Bill Perry (@Captnwilly) reported 42 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Finnegan66🍀 (@Finnegan661) reported 44 minutes ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

• 
  Finnegan66🍀 (@Finnegan661) reported 45 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salty Albertan (@FringedCanuck) reported 5 minutes ago

  @RVetts Take a trip to the USA and get a phone plan there. Starlink needs to release a phone to users. Sat phone would be deadly. Telus,Rogers and Bell can eat ****.

• 
  mc sw@gs (@McSwagg3r4) reported 6 minutes ago

  @Apple & @TELUS … Why do I pay thousands for your phones, and hundreds per month to get the worst service in the world? My US phone is $30/month and has like $0 dead spots. I’m going to badger my MP & MLA

• 
  ♡ＢｒｉｔｔｓＭａｇｅｅ♡ (@BrittsMagee) reported 6 minutes ago

  I am the most excited girl every right now!! I had to go to Telus in Londonderry and as I was waiting for a phone call from customer service I went to the candy shop next door called Showcase and OMG😱 I wanted to order some months ago online but the shipping is more than the candy so I gave up on ever trying these!! They have so many flavors too!!

• 
  Infokid (@Infokid1Infokid) reported 7 minutes ago

  @garymasonglobe @TELUS We had a problem at work on Sunday with Shaw. Resolved in 3 hours. TELUS sucks.

• 
  Tom Mark (@TomMarknews) reported 10 minutes ago

  @garymasonglobe @TELUS I've had problems with Telus for the past year. Takes forever to get service. Been waiting 4 weeks for a new remote. Called today & was told the order was still being processed and a $30 charge fore the remote. Tech put in a new order saying 7 to 10 biz days.

• 
  604atom (@604atom) reported 11 minutes ago

  @jodyvance @TELUS Yep Telus customer service sucks. Their agents aren't empowered to solve your issue. And then YOU are told to call some other number to be out on hold for hours. And the circle continues

• 
  Graham_CGY (@Graham_CGY) reported 13 minutes ago

  @TELUSsupport Hang on... are you saying that if we spot theft regarding Telus... we should call the authorities? There you have it people... next time you get your Telus bill... call the cops.

• 
  R. Weyland (@WeylandR) reported 14 minutes ago

  @TELUS @TELUSsupport Hey Telus. You guys are now worse than an airline. Your product (internet in this case) is less reliable than checked bags and now you wait longer on hold to resolve issue. And likely an average of 4 phone calls and 2 technician visits to solve the problem.

• 
  Dave Makay (@MakayDave) reported 14 minutes ago

  @Tintie4 @garymasonglobe @TELUS Yeh I switched to Roger’s last fall They are so amazing that many times between Vancouver and Edmonton they had no service including our overnight stay in Valemount.

• 
  Btaylor (@Btaylor81140) reported 16 minutes ago

  @jodyvance @TELUS If Novus services your area, try them. Their customer service is incredible and I’ve only had one issue in two years. It was resolved in minutes.