Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 11/26/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney, Shawnigan Lake and Pender Island.

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City Problem Type Report Time
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mdstevens24 Megan Smith (@mdstevens24) reported

    Transferred to 3 departments and still waiting, over 25 minutes now, just to get contract. Poor service or no service?? #telus

  • guywith2thumbs1 guywith2thumbs🇨🇦 (@guywith2thumbs1) reported

    I have a limited data plan on my Telus phone. Just received a text from @telus waiving overages for the next 2 weeks. I assume because I live close to where the tornado touched down in Barrie. I’m ok but thanks Telus. Worth a shout out to you.

  • alskade Kylie (@alskade) reported

    @TELUS bullying and ignoring needs of customer! Stay away! Do not use Telus at any cost!

  • iamTailor KTailor (@iamTailor) reported

    @Shawhelp @TELUS Confirmation from Shaw on TWITTER- I have booked Service Date 17-Jul-21 Service Time 01:00pm-03:00pm From - Taylan And today just received this message. Your appointment is confirmed for Thursday, July 22, 2021 between 3:00 PM - 5:00 PM #Shawsucks

  • 8ityup LilVil (@8ityup) reported

    @telusmobility After being a loyal Telus mobility customer since I began using a cell phone, I am leaving! Beyond disappointed in your service towards loyal customers.

  • freshchapati fresh chapati (@freshchapati) reported

    @TELUSsupport @TELUS So, when did your "24/7 technical support" home internet become business hours only? It's not particularly confidence inspiring to see 24/7 on the site but get a "we're closed" message when calling in.

  • failb8 Jake (@failb8) reported

    NEVER had such an issue when I was originally with Telus, sure speeds weren't comparable, but my ping was never this horrific.

  • islgalwrites Mamma Bear (@islgalwrites) reported

    @crystalmundypsy If this is handled the way Telus handles anything you can be assured you will be on hold forever, told you need to pay more for getting less, forced into crazy contracts that only benefit Telus and good luck getting any help from them.

  • TheLifestyleDig LifestyleDigs (@TheLifestyleDig) reported

    ANOTHER dropped signal @TELUS Optik TV. Do NOT sign up for this ****** service.

  • D0ugdot Dougdot (@D0ugdot) reported

    @Ramaea @TELUS PLEASE tell me their gonna fix this **** on the house. This is just piss poor customer service at this point.