Telus outages and service status in Sidney, British Columbia

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	14 days ago
Sidney	Phone	1 month ago
Sidney	Phone	1 month ago
Sidney	Internet	2 months ago
Sidney	E-mail	3 months ago
Sidney	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• 
  David Martin (@SailorsDavid) reported 9 minutes ago from Pender Island, British Columbia

  @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

• 
  Penny Holt (@canukgenie) reported 13 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

• 
  Mike Richter (@mrichter37) reported 27 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Tess van Straaten (@tessvanstraaten) reported 34 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  Bill Perry (@Captnwilly) reported 47 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 56 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Ian holt (@holtyny) reported 56 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  michael eso (@mjeso) reported 59 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alicia Ambrosio (@aliciaambrosio) reported 5 minutes ago

  Call comes from local number but clearly originates in overseas call centre. Callers claims to be calling on behalf of Telus Mobility to offer free device upgrade “for being loyal customer”. Aroused my suspicion bc I’m not telus customer.

• 
  adri ❁ (@adrianna_griep) reported 10 minutes ago

  @TELUSsupport I lost connection to the Telus network a while ago, it's since been restored but my data/LTE isn't working still :(

• 
  Les (@Les98045811) reported 10 minutes ago

  @Janeenius Had Telus remove their complete security system from my home. Lot of issues without resolution.

• 
  OutermostGhost 💀💜 (@OutermostGhost) reported 12 minutes ago

  Hey guys, thanks for all the support today. Thanks to @MsKittyGemma, @Prof_Tiberius, and @AnguisPlus for the raids and I'm sorry we had to kill the stream early! Telus kicked us off our hub and won't acknowledge anything but 4g so I am unable to continue the stream =/

• 
  Viv. Hz (@hz_viv) reported 13 minutes ago

  @OrcaBC101 I'm with Telus and today was the first time I got a notification about not having service.

• 
  Reggaejunkiedrew (@droowalsh) reported 14 minutes ago

  @TELUSsupport @cycnet Try searching "Telus" on twitter and sorting by most recent. Dozens of people in the last few minutes, if that now a "reported outage"? lol.

• 
  L.F 🇨🇦 (@bekindbecalm2) reported 14 minutes ago

  @karriesoo 🤢 it sucks delivering those! I get just over 600 and they usually come when I have hydro/Telus/fortis/bank statements etc etc etc plus 2 flyers and 100 plus parcels lol… Happy Costco Day

• 
  Rosanna Cholak 🇨🇦 (@CholakRosanna) reported 16 minutes ago

  @OrcaBC101 Telus owns Koodo: think Telus has over extended itself when they lack knowledge and hope their customers are more stupid than they are... and ignore things like when you tell them they made the deal to change for the same price...BULLSHIT 37.00 is NOT 62.00 before loyalty figures

• 
  Sebastian A (@trainwithseb) reported 21 minutes ago

  @TELUS So you are intermittently shutting our service down ? Interesting way of promoting services. Just saying

• 
  Нинџа_Корњача🇷🇸🇷🇸🇷🇺🇷🇺 (@NinoV81) reported 21 minutes ago

  @TELUSsupport @bc_brick Telus is by far the worst Mobile provider I've ever used. Constantly dropping calls, poor reception, can't dial out. Really really bad overall. Leaving #telus very soon.