Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 01/24/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • C0URTLANDS Courtland Sandover-Sly (@C0URTLANDS) reported

    @bcgreencaucus @AdamPOlsen Even the telehealth is bad. I went to use the Telus Health app, as well as CloudMD, and both are booking two months out.

  • erdocmom Yael Moussadji, MD, FRCPC (@erdocmom) reported

    We recently got Starlink. Until now we had tried multiple rural providers, including Platinum and @telus hub. Dropped meetings, poor download speeds and difficult to watch movies. Now we have 10x the internet speed. Why were gov’t and other big industry players unable to deliver?

  • LeonsPaddle x-Leon's Paddle (@LeonsPaddle) reported

    @dodgesroadkill @Sid_Seixeiro Hope my TV guide on telus is wrong then, will be so ******* pissed if I need to stream a damn home game

  • SafetyCarm Carmella Steinke (@SafetyCarm) reported

    @erdocmom @TELUS This is great to hear! Our bandwidth with Xplornet is so bad we added a Telus Hub (yes we pay for 2 internet providers), and still have some issues.

  • sheilawalker73 Sheila Walker 🤷🏻‍♀️⛳️🍸 (@sheilawalker73) reported

    @erdocmom @TELUS And WHY aren’t they using Starlink for all rural service More reliable and much lower cost. Probably, if purchased in bulk by governments even cheaper … thinking here of remote FN reserves.

  • TheKookyCoyote Kooky Coyote (@TheKookyCoyote) reported

    @Telus @TELUSsupport Another question—I’m wondering if there’s a way to buy extra data? I’m travelling and using GPS a lot. I have a CAN-US plan. I can’t sign in to my account to check for this myseld—I keep resetting my password and it immediately says it’s wrong.

  • ShaneTrain_woot Shane Hartman (@ShaneTrain_woot) reported

    @dinnerwithjulie State of our HC. Went to new Pharm to get refill. None left. Told to use MapleRx or Telushealth for quick Rx. Maple Rx CHARGES $50 for appt. I’m Cdn. I don’t PAY for a Dr. Appt!! So try Telus. Next virtual appt. May 10! Two weeks? Stupid system. Like WTF is this?

  • ymgonzalez3 Tia Flaca (@ymgonzalez3) reported

    @SoniaFurstenau @adriandix I don’t have a family doctor. I went to a clinic on Davie and didn’t go back because the staff are so rude. Had to pay $75 for a virtual consult with Telus Health 😭

  • yang_tomson Tomson Yang (@yang_tomson) reported

    @TELUS do you have Chinese service?

  • erdocmom Yael Moussadji, MD, FRCPC (@erdocmom) reported

    One thing I will say for Musk. We recently got @SpaceXStarlink. Until now we had tried various rural internet providers including Platinum and the @TELUS hub. Terrible service, very inconsistent, dropped off meetings and can’t watch movies. I only live 30 min outside Calgary.