Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 03/29/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney Internet
CanadaSidney Phone
CanadaSidney Phone
CanadaSidney Internet
CanadaSidney E-mail
CanadaSidney Internet

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • dave316 dave316 (@dave316) reported

    Why can't #RogersWireless fix the spam call issue. I got 8 calls in an hour. I get maybe one a day on my Telus line. They've got all sorts of money to put their name on ice rinks but all they can do is put "likely fraud" on a call. Time to move on.

  • sitsiparthurs Bobs Arthurs (@sitsiparthurs) reported

    @TELUS by far the lousiest automated customer service. By far!

  • e_vawn Yvonne (Iwona) Bienias (@e_vawn) reported

    Is anyone else having trouble with their @TELUS mobile network? I've been on SOS for about an hour and yes I've turned it off and on a couple of times.

  • bcfitzimmons Barb Fitzsimmons (@bcfitzimmons) reported

    @TELUSsupport @AmazonHelp unable to help today. Used Telus rewards to pay for Prime Membership on Dec.27. Points were taken from our Telus account but didn’t go thru & was charged on our cc. Spent>3.5 hours on the phone btwn the 2 companies & no resolution.

  • YEGCanadiens brandon (@YEGCanadiens) reported

    I’ll probably miss hockey games one last time as games will probably be done as Telus Tech won’t be done installing internet service for wifi Tomorrow Night

  • NS_Kyris Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    @CdnStallion @TELUS @TELUSsupport It’s ****** like I heard they’re the best of the bad but at least I could get ahold of Bell. I’m honestly refusing to pay until they talk to me or disconnect the phone

  • ED75Green Cass Romyn (@ED75Green) reported

    @llhawaii @OrcaBC101 @ServiceCanada_E I thought most major corps have a callback system when their wait times are too long? Esp telecommunications 🤔 I feel like Bell does anyway.. Telus sucks at the best of times 🤢

  • CPComm Campbell Patterson (@CPComm) reported

    @BenKlass @quaid_jennifer The other problem with this expedient decision is it ignores the fact that the number of TSPs competing in Canada will be reduced by one. Given Bell, Telus, & Rogers will control north of 99% of wireline FTTP and wireless 5G, Canadians need more competitive choices, not fewer.

  • bcfitzimmons Barb Fitzsimmons (@bcfitzimmons) reported

    @AmazonHelp To go back to Telus rewards after I explained very calmly and nice again to another set of customer service reps that Telus sent me back to you.

  • NS_Kyris Kyris 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    I have been trying too contact @TELUS and @TELUSsupport for over two weeks now multiple phone calls, call requests and two emails with no assistance. Worst customer service then Bell for Christ sake.