Telus

Telus Outage Report in Sidney, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 03/20/2026 11:35

March 20: Problems at Telus

Telus is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaSidney Phone
CanadaSidney Internet
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlieMildraed KarlieMildraed (@KarlieMildraed) reported

    @martini68427538 @AB_EmergAlert I read what happened. Just that the AB Emergency page for the outage has a Telus link to which it connects to a page without any info on the outage. Basically a 404 page. Which is not helpful and should be removed.

  • RobSomerville1 Rob Somerville (@RobSomerville1) reported

    We had no cell phone service until recently. Apparently a telephone line was cut. Possibly by Halkirk where some road construction was going on. There were Telus workers on site.

  • MeInTheShuswap Me 🥃🎣🏎🏒⛳ (@MeInTheShuswap) reported

    So..iog.into the @TELUS app. It prompts me to use my points. Takes me to my browser where I have to log in again (of course)...won't accept my log in. Fuuuuuuuuuck ME. Tired of this kind of compete and utter bullshit. Get your **** together Telus.

  • woofminer PD (@woofminer) reported

    @TELUS Your first bill isn't ready yet. We'll let you know by email and/or text when it's available Been that way for over six months ! Their working on it. Customer since the 70's

  • MaryRyder013 mary ryder (@MaryRyder013) reported

    these harassing phone calls and spam messages from @telus need to stop! I don't give a damn about copper wire being replaced ... I live in a rental building and use Shaw, plus there's already an installed box for telus optic fiber - that I chose NOT to install #stopnagging

  • Triplepost3 Triplepost (@Triplepost3) reported

    Congrats @freedommobile, you are as crappy as @rogers. You made it. Literally set up a virtual payment system that doesn't work and you're charging for calling to pay my bill. You're charging ME for YOUR service not working. Let that sink in. @telus...hey...you open?

  • dashate24 Literally Sarcastic (@dashate24) reported

    @edmontonjournal @TELUS Starlink is literally available now for cheap as ****, why not do that instead?

  • BradWardFight BradWardInfinite (@BradWardFight) reported

    This company called @TELUS is tearing up our entire neighborhood, for a service I wont even use. #YYC

  • KuljeetKaila KuljeetKaila (@KuljeetKaila) reported

    @TELUS @TELUSsupport - my friend just got a text saying she was overcharged and sent a link which asked her to select her bank and enter info....is this an obvious scam???? How is customer info being leaked? How did a third party get her info? She doesn’t bank online. Poor thing

  • Frank76453011 Frank,the Bluesman (@Frank76453011) reported from Calgary, Alberta

    @tombielecki @AB_EmergAlert Thank God,I'm not a Telus customer....and I haven't been for approximately 15 years or so.....