Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 02/19/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Saanichton.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Total Blackout
CanadaSaanichton Internet
CanadaSidney Phone
CanadaSidney TV
CanadaNorth Saanich Internet
CanadaSaanichton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AshleyBZhou Ashley Zhou (@AshleyBZhou) reported

    @TELUSsupport I’ve always been advocate of Telus, telling friends how great. But this move really opens my eyes. I never had this much problem with Shaw before. Ur agents need to stop promising they will call back later in dates to follow up and never do! I do not trust u

  • DrDMPetersMD Diana Peters (@DrDMPetersMD) reported

    @drawolak @BCFamilyDoctors Yes. Working in our office is a lonely exercise with lots of mandated expectations which always include unpaid work to finish the work of medicine after patient gone. Yes hospitals, Telus clinics, and gov clinics provide space and people and paid time to do all this. #stupid

  • xeno611026 DLT (@xeno611026) reported

    @kirsten__alyssa @TELUS I couldn’t agree with you more. The worst by far and unfortunately I’m stuck with them as they are the exclusive provider for the building I live in. How I miss Shaw and I never thought I would say that.

  • ChrisWCDN Chris Wilson (@ChrisWCDN) reported

    @AlleyDalley @TELUS @TELUSsupport The worst part is when the music stops and your hope goes through the roof only to realize it’s yet another recording telling you how valued you are to them.

  • BaconbitsRJ BaconbitsRJ (@BaconbitsRJ) reported

    @TELUSsupport This is not a tech support issue. This is an issue of a lack of towers in place and poor systems. 5G will not transmit as far so towers must be closer. @telus concentrates on urban centres where there are more people

  • day_favorite This Day Is (@day_favorite) reported

    @CBCEdmonton If the CRTC approves this, I will cancel my affiliate account that uses the @TELUS network.

  • MaryseRome CHRISTINE ROME (@MaryseRome) reported

    Bloody #Telus The Smart Hub they talked me into doesn't work most of the time, but they sure as hell keeping sending me these enormous bills. Their techs call to tell me nothing can be done. So why keep charging me???

  • Areve2W areve2 weaver (@Areve2W) reported

    @Feisty_Waters Right of passage to have war room ***** try to intimidate through feigned 'surveillance'. Fakeish Been there, thus my empty ID. You might want to change your passwords using VPN. Address, name, etc can facilitate hacks. Telus, Rogers, etc have a leaky security access problem.

  • Fred4everM Jen McLean (@Fred4everM) reported

    @JohnHaleCrimLaw @Bell @TELUS They really are cut off as very few people have landlines anymore. It is very damaging to leave human beings without a support system.

  • Ottawaherenow M. Louise Marchand (@Ottawaherenow) reported

    @m3t4lw01f @JohnHaleCrimLaw Well I am with Rogers and I have never got a charge for an incoming text or phone call from outside Canada. Sounds like Telus sucks.