Telus Outage Report in Sidney, British Columbia

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	12 days ago
Sidney	Phone	1 month ago
Sidney	Phone	1 month ago
Sidney	Internet	2 months ago
Sidney	E-mail	3 months ago
Sidney	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 5 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 7 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Ian holt (@holtyny) reported 12 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  Finnegan66🍀 (@Finnegan661) reported 19 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  Mike Richter (@mrichter37) reported 23 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  michael eso (@mjeso) reported 23 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  Brandon Rylow (@brandonscript) reported 27 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Christiane Sadeler (@ChrisSadeler) reported 29 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  Bill Perry (@Captnwilly) reported 30 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Sarah Campden (she, her) (@scampden) reported 32 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Finnegan66🍀 (@Finnegan661) reported 36 minutes ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

• 
  Tess van Straaten (@tessvanstraaten) reported 39 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  David Martin (@SailorsDavid) reported 44 minutes ago from Pender Island, British Columbia

  @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

• 
  Jennifer Ross (@JRossfamilymed) reported 44 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Penny Holt (@canukgenie) reported 50 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Austin Page (@Pagefarms4) reported 1 minute ago

  Anybody else on @TELUS having absolutely horrible service? Because my cell phone and smarthub is almost to the point of being unusable #whycant #ruralAlberta #havedecentcellcoverage

• 
  allison (@alliedance10) reported 3 minutes ago

  Been on hold with @ShawInfo for 45 minutes, unbelievably poor customer service, have heard numerous ads for #shawmobile, why would anyone sign up for such crap?? Can we not get more options besides telus or shaw?

• 
  Christopher Flett (@ghostceo) reported 4 minutes ago

  @Shawhelp Why is service so spotty on bear mountain in Victoria? I can’t remember a day where our internet hasn’t kicked out. No wonder Telus is taking market share here.

• 
  bunnybear7280 (@hornybear0106) reported 5 minutes ago

  @freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to

• 
  Britt George (@b1989g) reported 7 minutes ago

  @TELUS my modem box randomly started smoking…. Is this common?? I’m glad my son noticed it as it could have been a dangerous situation….. not overly impressed for a service I pay so much for each month.

• 
  E.V. Sales (@Chipette1) reported 9 minutes ago

  TELUS LANDLINES SUCK, TELUS TAKES MONEY AND WILL NOT FIX LANDLINES....

• 
  Treatz420 (@Creecepticon) reported 9 minutes ago

  Sorry latenight and evening streams lately due to these solar flares hard to get a signal with my telus hub some days. Should be on by 530 mtn time fb or twitch?

• 
  grizzyof3 (@grizzyof3) reported 11 minutes ago

  @calgaryherald @TELUS I live 1.5 km from a city of 68k. Only 1 provider could give us service and that failed this year due to neighbors trees. Literally zero internet. Tried smart hub and voila! We have internet that doesn’t keep failing every day. Most small towns have better internet than I do.

• 
  MikolWelham (@MikolWelham) reported 11 minutes ago

  @TheJourneyGenie @freespiritus @Shawhelp Same issue. Prices rise. Had days with poor or no service but still expected to pay. My internet speed is pathetic but I'm paying for higher speeds. Telus?

• 
  Nigel Hay (@nigelscheapvlog) reported 12 minutes ago

  @Boho_Studio @TELUS My apologies @TELUS Internet issue resolves. Somehow my phone randomly capped my data at 5GB. Phone may of done it during last update. Never came across this before until now