Telus Outage in Sidney, British Columbia

Some problems detected at Telus

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Telus problems in the last 24 hours in Sidney, British Columbia

The following chart shows the number of reports that we have received about Telus over the past 24 hours from users in Sidney and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 10/16/2021 12:05

October 16: Problems at Telus

Telus is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 40.60% Internet
  • Phone 36.72% Phone
  • Wi-fi 7.99% Wi-fi
  • TV 5.59% TV
  • E-mail 4.87% E-mail
  • Total Blackout 4.23% Total Blackout

Telus Outage Map Near Sidney, British Columbia

The most recent outage reports and issues originated from Sidney, North Saanich, Saanichton and Shawnigan Lake.

CanadaSidney Phone
CanadaNorth Saanich TV
CanadaSidney Phone
CanadaSidney Internet
CanadaSidney TV
CanadaSidney Phone

Telus in Sidney, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:
  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • LearyMs Sarah Leary (@LearyMs) reported

    @mssinenomine A couple years ago Telus came & wired our co-op for fibre optic cable using similar tactics. They run the wires to the units but you choose to use them or not. Terrible that they are doing this during a pandemic, though, & being so aggressive! Unacceptable.

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Keep in mind, that lady is no spring chicken, which means her father was a vulnerable senior being taken advantage of. How many other Seniors are being double-billed? Will #Telus get NASA & MENSA members to help check that too since they claim they can't because it's too hard?

  • aram2255 Alex Ramirez (@aram2255) reported

    So a 12 year old had a phone that kept charging $28 multiple times per day every time they used their phone outside of home. Shouldn't there be some shared responsibility? Shouldn't @TELUS have some checks in their system to protect the customer from errors like this?

  • LilHurricaneo Oriana 🦇 (@LilHurricaneo) reported

    @mssinenomine This freaks me out bc telus was at my building the other day. 3 workers came outside and were talking amongst themselves about how to treat ppl who were rude to them when they showed up. They were walking away so I i didnt get it all. I'm under contract with Shaw for 2 more yrs

  • FredLeeJebus Phyllis 🇨🇦 marginal mennonite she/her (@FredLeeJebus) reported

    @Leenerrr We live in St. Albert and have had telus fibre optic for few months now. We’ve had telus for internet and tv for years, and I wouldn’t recommend switching from SHAW. We have significant wifi issues and customer support is a hellish experience!

  • FireAndWaterYYC Jay (@FireAndWaterYYC) reported

    @klaszus And now Telus sucks Albertans dry through cell phone rates and gov’t contracts.

  • InsaneNotAlone Insane_But_Not_Alone (@InsaneNotAlone) reported

    @TELUS hey why is the internet down I north Edmonton?

  • _nikitaacainxxs BLCK LVS MTTR ✊🏽✊🏾✊🏿 (@_nikitaacainxxs) reported

    Telus is so trash wtf. I paid my bill why are they reporting to the credit bureau that I didn’t ??????

  • biryaniforone Biryani For One (@biryaniforone) reported

    @mssinenomine Not giving consent to the installation was not really a clear option. I did “agree“ to them coming into my apartment and installing something. However, I’ve never switched to Telus and that wasn’t seemingly required, despite there being pamphlets in the lobby about the new rate.

  • banjosworld Paul (@banjosworld) reported

    @mssinenomine All of the big ones (Rogers, Telus and Bell) use similar tactics. They are HORRIBLE people to deal with.