Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 01/08/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TdotTrucker TdotTrucker (@TdotTrucker) reported

    @TELUS @TELUSsupport your signal strength in Etobicoke Centre is far poorer then that of Fido, same along 491 corridor between Montréal and Toronto. Might be time to beef up cellular strength if you want to continue being one of the big telecoms

  • bukelacktavose Buke (@bukelacktavose) reported

    @TELUS Nobody has Optik TV anymore because you raised your lowest tier internet service to $85/month with a 200 gb data cap.

  • bettergovca bettergov.ca (@bettergovca) reported

    @calgaryherald @TELUS “Time to rethink government dealings with existing network providers. Canadians need Better.”

  • blackstingers Queenbeebuzz (@blackstingers) reported

    @TELUSsupport why do we talk to people in Manila and Quatemala for support when Telus is a Canadian company and we need jobs.

  • photo57 Andrea M (@photo57) reported

    Spent 45 min on the phone with #telus last month to renew 24 month internet/TV, with pdf sent showing agreed terms. Next 2 bills sent were just as high even after being promised reduced amts. Online support apologized but says nothing they can do. Seriously @TELUSsupport?!🤬

  • Guimary4 Guimary (@Guimary4) reported

    @TELUS please fix the internet issue we can't play nor watch without it

  • PulatovShukhrat Shukhrat Pulatov (@PulatovShukhrat) reported

    SHAME to Canadian telecommunication giants (Bell, Rogers,Telus) which afraid to compete with any telecommunications companies from any country. Without Canadian Government support they will fail to even Zimbabwean or Papua's small telecommunication companies. SHAME!

  • evolva07 Happy (@evolva07) reported

    @SamsungMobile @TELUS 3/3 it. not great situation for a professional - and then on me i dropped the damn thing so that was probably off the table. so fine. still unhappy but lost all my credibility. but now. the latest thing my phone now gets so hot it only charges on wireless

  • evolva07 Happy (@evolva07) reported

    @SamsungMobile @TELUS 4/4 charger with a bag of frozen vegetables on the back. I actually love your flip phone and i have been trying to hang on until the next version this year but feels unsafe now - wtf 2000 for this? anyone have similar experiences with #samsung or this #zflip

  • JoelOlandesca Joel Olandesca (@JoelOlandesca) reported

    @TELUSsupport Is there currently a Telus internet outage in parts of Calgary?