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Telus outages and service status in Sidney, British Columbia

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  • Telus generated 0 outage signals in the last 24 hours around Sidney, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • ChrisSadeler
    Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • SailorsDavid
    David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • scampden
    Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RobbieMann77
    Robbie Mann 🇨🇦 (@RobbieMann77) reported

    @FriedgeHNIC @Altonervative Sportsnet subscriptions will be cancelled for most:- I’m not paying for 24/7 services for Toronto:- thank god my cell phone network is Telus! As mentioned Elliotte, all these good people, lost jobs today will have the resilience to go ahead with other alternatives to move ahead.

  • bergy1965
    Lori Bergman (@bergy1965) reported

    @TELUS @TELUSsupport …another day; sent order #, wonder if this will help to find my equipment ordered 2 weeks ago?? Again, @TELUS …brilliant business model.

  • Loricatty
    Catherine Calder (@Loricatty) reported

    @alleria_eh Bloody idiot. Here is a PARTIAL list. You are using most. X itself Your Canadian internet provider, such as Telus, Rogers, Bell, or Shaw, routes traffic over an internet backbone that uses equipment, software, and services from numerous U.S companies Apple (if using an iPhone or iPad). Google (if using Android, Chrome, Gmail, or Google DNS). Qualcomm (chips in many Android phones). Intel or AMD (if using a PC). Microsoft (Windows, Edge, Outlook, OneDrive, etc.). NVIDIA (graphics hardware in many computers). Visa or Mastercard (if paying for X Premium or making online purchases). PayPal (if used for payments). Cloudflare (many websites, including services connected to X, rely on it). Amazon Web Services (AWS) (many internet services depend on AWS, even if X itself does not). Oracle (enterprise software and cloud infrastructure used across the internet). Cisco (networking equipment carrying internet traffic). Meta (if they also use Facebook, Instagram, WhatsApp, or Threads). Adobe (if editing photos before posting). OpenAI (if using ChatGPT to write posts). GoDaddy (if they own a website linked from their X profile). Verisign (operates key internet infrastructure for .com and .net domains).

  • rouzi_mrouz
    RouziM (@rouzi_mrouz) reported

    @tsxman The company I work for is a customer of Telus Health, and the pension plans I am a trustee for use Telus Health as pension actuaries.

  • rouzi_mrouz
    RouziM (@rouzi_mrouz) reported

    @tsxman This will be show me story. Can CEO with deep banking experience monetize Telus Health ? Can they sell their real estate to pay down debt? Can they sell their copper ? There will be little catalyst on the revenue side so they need to become a lot more efficient.

  • reptoid27
    Reptoid - Independent Content Creator (@reptoid27) reported

    @TELUS Will you treat me and other disabled people better than @Rogers Shaw treats me? (See all posted details on this platform and others - also if you can, note the CCTS details if and when that goes public, if it does - or I can send you a copy by mail).

  • AB_Wild_West
    AB_Wild_West (@AB_Wild_West) reported

    @TheRiversEdgeAB I'm never dealing with Telus for the rest of my life. I'd go without before dealing with them again.

  • jenwads
    Jen Wads (@jenwads) reported

    I hate how @TELUS doesn't care or help with bills, even if you are disabled or low income. So, you switch to another company and get "new promotions" and a smaller phone dealer (ie. Koodoo vs FIDO). And NOW they are upset I left! That's 20+ years of F OFF

  • originaljcl
    Dutty Boukman (@originaljcl) reported

    Telus' network is just sooooo bad.

  • FedUpWithBadAir
    Dave Peterson Ⓥ 🇨🇦 (@FedUpWithBadAir) reported

    @LizardPiou43950 @akarndt @Sportsnet Telus is basically the best of the worst, if that makes any sense.