Telus Outage Report in Sidney, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (47%)
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Phone (28%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
||
| Sidney |
Internet | |
| Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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McCam
(@CamMcCam) reported
@Shawhelp Fix your feed good God. Trying to watch #WorldJuniors on TSN1 and it keeps freezing/cutting out. Browsed Twitter and found this is happening to Shaw customers only...not Telus users. Getting worse as the game goes on.
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DC Spidey
(@DCSpidey4) reported
@iansltx Yes, I’m surprised when even Canadians don’t realize the networks are shared. When I was visiting, my friend told me to switch from Bell to Telus to get better signal. Unsurprisingly, they were exactly the same lol
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Sumit Agrawal
(@sumit2405) reported
@Shawhelp Internet outage in Surrey Guildford area for more then 17hrs during this pandemic time when most people have to from home, shameful service #shawsucks @CityofSurrey, time to move to @TELUS
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VisuallyBetter
(@Isuckatpicking) reported
@DJordatron Must be a Shaw thing. No issues on my Telus feed.
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Ian Seggie 🅙
(@IanSeggie) reported
My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought
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Stan Querin
(@BlackStangBC) reported
@KMacTWN We have had so much rain it took out a telus communications transformer along with shaw communications all internet,tv,and phine services have been down for hours...glad i have a cell phone in case of emergency
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Chris
(@krzyabn) reported
Hey @Telus @TelusSupport only giving rewards to customers with 2 service is garbage. Why not allow all customers to earn? Super disappointed and reinforces the idea that you're not pro-consumer friendly.
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KeMacR
(@kemac60) reported
@ryanjespersen Here’s another ‘Total Disregard For Lockdown’. #Telus is still out there selling and installing security systems , internet etc .. IN TOTAL VIOLATION OF LOCK DOWN !!!!!
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Burton
(@Buuurrrton) reported
Hey @TELUS do you provide better customer service than @Shawhelp ? .... Asking for a friend...
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johnny_mesic
(@johnny_mesic) reported
@DarrylRobert007 I made the switch to @TELUS because of all the issue with Shaw