Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 01/14/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • je1evenn J (@je1evenn) reported

    @TELUS Strange. It happens every hockey game on most of the @Sportsnet channels (west, pacific, etc.) but only on the telus tv app for my tv. It never occurred when I had optik.

  • canuckistan2021 Canuckistan2021 (@canuckistan2021) reported

    @NHLFlames @TELUS Maybe if their Give-A-**** meter was higher the rest of the season they wouldn’t be in this situation m.

  • Tortoisefly Jeanie Tortoisefly (@Tortoisefly) reported

    @Han4p5wx9hdz2 Ours in south Surrey has been out all day… and yet the @telus outage map says there are no reports of outages in our area (we have reported it).

  • stellarexists Lisa (@stellarexists) reported

    @TELUS why do I never have any service? It’s constant dropped calls and 1 bar on the west end of yeg and spruce area. What am I paying for?

  • zh_raja ذوالفقار حیدرراجا (@zh_raja) reported

    @TELUSBusiness Telus is not the company, it used to be, it's gone into the drain, no one should trust Telus customers service and loyalty reps. They don't have answers and they hang up. You lost the respect, period

  • MYBahasBola BahasBola (@MYBahasBola) reported

    @rizalhashim_ @aminfuad_10 Memang kena telus dan jujur. And with the rampant and shameless occurrences of dual contracts, salary cap doesn’t seem to be the most amicable solution.

  • Marymoo53820286 Mary (@Marymoo53820286) reported

    @Cory_Babstock @TELUS Always great to talk to a store representative. They can usually help out instead of kiosks with their loyalty programs.

  • harshils harshils (@harshils) reported

    @Airtel_Presence , @airtelindia , I have activated IR for Canada but not able to connect any of the networks? Neither on TELUS or Rogers. Please help me as I need to have active connection with my indian mobile number. My number is +917722007613.

  • AadishBaba Aadish Gupta (@AadishBaba) reported

    @TELUS @TELUSsupport just ridiculous. So much waste of time. Basically a ghost company. Bill me wrongly and then nobody can fix it. Stores won't help either saying it's a customer service issue. So glad I left telus. Been a loyal customer for a decade. But never again. Painful.

  • RobisonKarls Robison Karls Custódio (@RobisonKarls) reported

    @TELUS so your incompetence created great damage to me. I need to work from home and I have no internet and no mobile Internet as well... And nothing will happen to you and I will have to go to a cafe in order to work until another company come in here. I m so disappointed.