Telus Outage Report in Sidney, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (52%)
-
Phone (23%)
-
Wi-fi (11%)
-
TV (6%)
-
E-mail (4%)
-
Total Blackout (4%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Wi-fi | |
| Pender Island |
Phone | |
| North Saanich |
Internet | |
| Sidney |
Internet | |
| North Saanich |
Internet | |
| Saanichton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
-
Christiane Sadeler
(@ChrisSadeler) reported
from
Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
-
Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
-
Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
-
Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
-
michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
-
Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
-
Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Trevor Rhode
(@rhode_trevor) reported
@safetybitchab @MondoAlberta Telus is worse. 69 "essential" channels. which includes five fundamentalist preachers, Standard definition copies of several major networks, mandarin, shopping, fox, etc etc. If you want news, you pay extra, if you want sports you pay extra and so on and so on. Telus SUCKS
-
Paul McAuley
(@pfmtc) reported
@TELUSsupport I am too busy now to follow up - I was not busy yesterday when I tried to get help. Too late. Sour taste in my mouth with Telus and I have been a customers since Telus started. Bye.
-
jenna
(@JennaPerger) reported
@TELUS @TELUSsupport LTE down again!? 3rd time in the past month... (woodbridge area)
-
J. Pickles 🇨🇦😈🏳️🌈
(@SuperCdn) reported
@PierrePoilievre Please stop retweeting this garbage on my TL. If the Cdn Dairy industry, Telus even Weston owned companies can get behind lessening their carbon footprint so can the rest of us. Beside #PeePee rebates are paid to assist with Carbon Pricing which isn’t a tax. Sheesh!!!
-
Remen aka Barr. Chopping Life
(@PH_EEE) reported
@TELUS @TELUSsupport has to be the most useless service provider in Canada. Haven’t experienced the type of incompetence and frustration I’ve experienced these past few weeks with any other other Canadian service provider. Dear @TELUS do better
-
Ali Aydin Karaca
(@_aa_k) reported
It should be simple, right? Terminate the services in the old address and activate it in the new address. And off course bill it accordingly. @TELUS @TELUSsupport
-
grahamca
(@grahamca) reported
@TELUS dear Telus I have been charged twice on my credit card. Please help solve this issue asap
-
PoliticalCupid for PM
(@PoliticalCupid) reported
@LoewenMrB @MondoAlberta Every time my power goes out after a storm, the Shaw box down the street needs to be reset. This can take hours. Working from home, when we are reliant on Internet. My Telus immediately came back on after power was restored. Not Shaw. They have to physically reset it. Stupidity.
-
Mizz👠🇨🇦
(@MizzyII) reported
Dear @telus @TELUSsupport This is the first time ever, I have had such bad service from you, it leaves me feeling beyond disappointed. When I feel well, I will call you. All this virtual, non verbal communication is deplorable.
-
Jim-bike/food/wine
(@YYCbikewinefood) reported
@TELUSsupport Why do corporations think they can abdicate responsibility by expecting clients to provide constructive feedback. My time is not available to help telus.