Telus Outage Report in Sidney, British Columbia
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sidney come from postal codes V8L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (57%)
-
Phone (18%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (4%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney, Shawnigan Lake and Pender Island.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi | |
| Pender Island |
Phone | |
| North Saanich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
-
Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
-
Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
-
Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
-
michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Glen Wakefield
(@gpwakefield) reported
@TELUSsupport I called with a problem with our ZTE I left the call with Erlyn (she tries hard to help) quite frustrated with full intention to migrate away from Telus after many many years and multiple devices. Upon connecting with manufacturer we learnt that the unit 1/2
-
Farzan
(@Farzan738823678) reported
@TELUSsupport @TELUS lots of customer complaining about $14.99 In App Purchase charges and can be consistently seen in many accounts of Koodo cx Note: I am a Sales Rep for Telus/Koodo
-
Angelita Angel-San
(@Angelit75332145) reported
With all the trouble Telus is causing me for my data and wifi, they better not charge me this month for the wifi, nor should the charge me now for data! I NEED MY WIFI!!! IT'S TOO SLOW!!! THEY NO LONGER DESERVE MY MONEY!!! I DIDN'T EVEN GET A CALL TODAY TO RESCHEDULE!!!
-
Audie **** Bang
(@twang_this) reported
@TELUS @TELUSsupport you guys are beyond ridiculous! You don't support small businesses! A digital marketing company and you expect us to wait until March 4th to hookup internet -- when we scheduled in advanced! Your shareholders should be made aware! #telus
-
Nick VE7NCD✌️
(@ve7ncd) reported
@33dBm I’ll have to look into MOCN, but I know Rogers has started sharing agreements to roam on the Telus/Bell network in BC to fill some network holes. It’s apparently a hard hand-off (call gets dropped) when they switch on/off the roam.
-
Monte Freeman
(@montef) reported
@ShawnKing @TELUS @TELUSsupport Wow. That kind of willful stupid *has* to hurt.
-
Joseph Kennedy
(@manny7901) reported
@Rogers I loved Rogers when I lived in Manitoba. Now in northern Ontario there is no Rogers service and my choices or crappy Bell or even worse Telus.
-
Ionutz Canada
(@IonutzCanada) reported
@TELUSsupport internet outage in the New Westminster, BC area. I see a red FAIL light on my Nokia ONT box for Telus Fibre. #telusoutage
-
mauricio martinez
(@mauriciomartz18) reported
@TELUS spent 4 hrs on-hold and whenever someone picked up the phone I got a ‘I need to transfer you’ and finally I got disconnected. Worst customer service. Do I need to contact @cbcnewsbc Public for your customer service team to fix the billing issue caused on your end?
-
SkyboxWriter
(@SkyboxWriter) reported
Well it’s not quite the miracle of miracles but despite the water damage completely turning it off the modem turned itself back on again half an hour ago and is actually fully functioning! (But definitely still “hosed” (ZING!) ergo probably dead soon anyway so Telus is replacing)