Telus

Telus Outage Report in Sidney, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 12/31/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • howdy1710 HOWDY (@howdy1710) reported

    @Bell so my wife recently had her Note 9 charging port repaired at #SmartWireless Mission HIlls 32530 Lougheed Hwy, Mission, BC. They charged $70 cash. Not accepting debit. 3 days later back not charging with water drop on screen. Smart Wireless Mission bad. Moving to Telus

  • FoeToxic ToxicFoe (@FoeToxic) reported

    @Rogers Rogers is trash !!! Nothing but data scanners... ban Rogers ... you will see after 20 days your already at your data limit. With Telus never used 3gigs in a month ... done with this scam company .. they don’t even let you watch hockey without paying for it... billions not enough!

  • carrieann9000 Cannbur🇨🇦 (@carrieann9000) reported

    Of course I had already tried to port my number to Bell only to find out I needed to okay a text from Telus before I could...on my locked phone. And then Bell wouldn't let me cancel that request and just get a new number. My card wasn't even activated but they suck.

  • Obvious_Captain #EAlderson (@Obvious_Captain) reported

    @kali_thKitty telus sucks! used to deal with them daily.

  • ayja147 Noel25 (@ayja147) reported

    Customer Service at Telus sucks.

  • venouussmoon venouussmoon (@venouussmoon) reported

    @rotweets @TELUS @TELUSsupport To save you the trouble. Where abouts do you live? 5G is not yet available Canada wide .

  • toddnickel Todd Nickel (@toddnickel) reported

    @kelownagurl I bit and subscribed to TSN and I’ll cancel after the tournament ends. Then I’ll subscribe to Sportsnet when the NHL starts back up. Still much cheaper than Telus.

  • EN51556126 EN (@EN51556126) reported

    @TELUS Are you going to get around to fixing your shitty internet service, which used to be great?

  • beenthere02 Olderguy (@beenthere02) reported

    @RogersHelps Your network is kindof poor in our area in Surrey..We live on a higher floor, yet it gives only 2 lines,compared to 6 from Telus.That is a disadvantage. How may we boost it ?

  • cheszens connor²³ loves cal + vie + sof + bec (@cheszens) reported

    IM USING MY@DATA FOR MY LAPTOP NOW UGH HOW DOES THIS WORK BUT NOT MY WIFI LIKE ITS BY THE SAME CARRIER TELUS FIX UR **** IM FIGHTING YOU