Telus

Telus Outage Report in Sidney, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 12/30/2024 12:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Saanichton and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSaanichton Internet
CanadaSidney Phone
CanadaSidney TV
CanadaNorth Saanich Internet
CanadaSaanichton Internet
CanadaSaanichton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bguy22 Brando (@bguy22) reported

    I have an iphone 12 pro, and I really could not care less if it breaks at this point, its been months of it restarting every 3 mins with no offered solution. @apple and @telus, you have both failed me as a loyal customer.

  • GordonShumway74 Gordon from Ottawa (@GordonShumway74) reported

    @jmask @sheepkingjb @PierrePoilievre People have been calling out PP for YEARS for not having any work experience outside of government, and it's only now that his defenders have dredged up a summer job at Telus and some kind of half-baked plan that never got off the ground to start a consulting business.

  • cubicFelon CubicFelon (@cubicFelon) reported

    @TELUSsupport How do I request removal from marketing calls? Calls are daily to both landline and cell. Incredibly disruptive and aggressive. I have nearly every Telus service, yet you want more? Considering Shaw over this inconsiderate and desperate marketing tactic.

  • Trizzle21 angelo (@Trizzle21) reported

    @BrownGuyMadeIT @ShawnyRHarvey @TELUS praying will not help us, I preordered gold iPhone 14 pro max 1tb and Telus chat told be there's a delay with apple and can ship anytime in 4-6 weeks. what's the ******* point of preordering than.

  • jennifer_jj Jennifer Johnston (@jennifer_jj) reported

    @mynamesnotgordy He embraced his inner weasel early, joining the Reform Party at 16 to support Jason Kenney and taking a PT job during high school doing corporate collections for Telus. Other teenagers work at restaurants & retail, but PP chose to harangue people about paying their phone bill.

  • LisaEisenbeis Lisa Eisenbeis (@LisaEisenbeis) reported

    @TELUSsupport I know this is not exactly correct @ but holy cow!! When you change an employees pension pay date without telling them, after she just lost her husband of 58 yrs (he worked for AGT/TELUS 32 years) POOR #DoBetter

  • rickvug Rick Vugteveen (@rickvug) reported

    I can confirm: telco supplied routers are still terrible. Loving my new @TELUS #PureFibre but I can't even rename the wifi network without causing a reboot loop. Seriously considering jumping straight up to something like @Ubiquiti, which is complete overkill for a single family.

  • didiibear 𝖉𝖎 ⭑ (@didiibear) reported

    maybe it’s time to make the switch from shaw to telus bc wtf is up with these internet outages 🤮🤮🤮🤮

  • Chr155y_333 Queen of Angels (@Chr155y_333) reported

    @TravelEater As a longterm Telus customer I found the transition from cell phone provider to Health Care provider extremely bizarre.

  • LouisGG16 GΞR (@LouisGG16) reported

    I literally just got informed that #TELUS is charging 1.5% on credit card payments.. **** #robellus so much wtf