Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 03/11/2026 06:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney Phone
CanadaSidney Phone
CanadaSidney Internet
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • chelseaabutler Chelsea Butler (@chelseaabutler) reported

    Wows @TELUS I am blown away by the disgusting customer service I just received. There’s a couple hours I’ll never get back. #switchingcompanies #howrogers

  • abhirb Abhishek Sisodia (@abhirb) reported

    @TELUS @TELUS sucks. Get your EPP customer service together. I got a plan during black friday to switch from Rogers EPP to Telus EPP. I placed order on Nov 27 and it's dec 10. I haven't received the sim and it is impossible to get in touch with your EPP department.

  • abhirb Abhishek Sisodia (@abhirb) reported

    @TELUS I am officially giving up and will cancel Telus. My advise to others is not switch to Telus ever.

  • lammy9661 Kevin Lamacraft (@lammy9661) reported

    @TELUS Or... you could go ahead and invest on your own and provide service to your customers....

  • tHe_ThE_wHy Ty (@tHe_ThE_wHy) reported

    @LouisPhilSluggr @Shawhelp @TELUS Same, almost 6 hours no service. Talked to a rep and they said “keep an eye on our service outages updates page.” The same one that has said the same thing for 5+ hours? Thanks. I’m working from home, you think Shaw is going to reimburse me lost wages for a whole day?? Lol

  • deedubb83 Dane Watson (@deedubb83) reported

    @Netflixhelps Yeah, I did that - that's where it doesn't show I partially watched a movie. However, in my 'continue watching for Dane' it shows a lot of movies I didn't watch. Again, only had this problem since I started paying for my netflix thru Telus partner. Where do I file a bug report?

  • lyssfraat alyssa 🌹 (@lyssfraat) reported

    Telus peace of mind plan sucks absolute ****

  • 45meduim71 james duke 71 (@45meduim71) reported

    Ya koodo at koodo at least direct energy and telus understand my money situation and havent cancelled my service but u idiots did and now I can't do my pt job cuz I have no cell service u *** holes!!

  • rholmes__ Holmes (@rholmes__) reported

    @Shawhelp @aylataryn How about updating your shitty ******* outage page. This is beyond pathetic, cannot wait to switch to Telus PureFibre

  • AbhijeetDutt89 Abhijeet Dutt (@AbhijeetDutt89) reported

    @TELUSsupport Called telus again and they are hanging up the calls.. thisis the service level you guys provide. I need thisissue escalated.