Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 01/29/2023 15:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • Internet 58.94% Internet
  • Wi-fi 13.06% Wi-fi
  • Phone 12.53% Phone
  • TV 7.15% TV
  • Total Blackout 4.47% Total Blackout
  • E-mail 3.84% E-mail

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Saanichton and Sidney.

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CanadaSaanichton Wi-fi
CanadaSaanichton Phone
CanadaSidney Total Blackout
CanadaSaanichton E-mail
CanadaSidney Internet
CanadaSidney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:
  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • caffeinecamera Chelsea Jones (@caffeinecamera) reported

    Woke up this morning super motivated to work - but after having to spend an hour trying to get my internet working and on the phone with Telus for the second time this week - if I was a superhero villain and you wanted to defeat me, a voicebot support line is my kryptonite. 😡📱

  • highlanderafc Highlanderafc (@highlanderafc) reported

    @TELUS and @RealCdnSS you are both so fing awful. My iphone 13 doesnt work in the store for price matching! Hmmm how convenient

  • madnomadic Meandering irreverent vagabonde 💜🍁 (@madnomadic) reported

    @MichelChartrand @JanPitman @CP24 They take their cues from Public Health. Once PH backs down promoting shots against a virus that no longer exists, so will Telus (and many other companies.)

  • hummingbird_pcs Kay (@hummingbird_pcs) reported

    @koodo I will not rest until you resolve this issue with my billing and I will also share with everyone to avoid using your services.#koodo #telus making #rogersservice looking good.

  • MattyPlumz AMC Diamonds (26-18-4) (@MattyPlumz) reported

    Anyone else having issues sending Tweets on the first try or is it just my stupid @TELUS supplied @Apple POS?

  • RobHodkinson Rob Hodkinson🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RobHodkinson) reported

    My Telus home services have been glitchy since noon. Anyone else having issues with Telus Optik? @TELUSsupport

  • Robb_Barrow Robb Barrow 🇨🇦 (Mastodon:@Robb_Barrow@mstdn.ca) (@Robb_Barrow) reported

    @P57511589P Really? I've been looking pretty hard. I'm no tech dummy & have never found that about Telus anywhere. Will try again 'cause can't beat $20 monthly. I stopped buying equip. after first time & rent/return rental equip. as cheaper than buying short term.

  • MortTheBird MortTheBird (@MortTheBird) reported

    @TELUS @telusmobility I just did that and guess what they advised me? I should start a petition to get another cell tower in my area or change service providers. Super helpful.

  • TechTalk2k Tech Talk (@TechTalk2k) reported

    @AnthonyLacavera @ride_rd Doesn’t Telus also hold super high prices to share the network that would ultimately hurt Globalive? I’ve heard of people investing before but big networks shutting them out.

  • CommanderdD EARTH Federation: #CommanderD (@CommanderdD) reported

    @TekSavvyBuzz remember the rogers internet outage. the only reason why some had internet, was especially because of shaw. telus/bell was the other reason.