Telus

Telus Outage Report in Sidney, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 02/12/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • TylerCNoble tylerCnoble (@TylerCNoble) reported

    @Bell_Support After a week of no-reply from customer service and lack of updates on my issue. I visited 2 BELL stores and they each confirmed issues and reported to BELL As a business user I was unable to call my clients back for a week. thank you TELUS. works and $130 less/mth

  • MylisaDawn Lisa Marie (@MylisaDawn) reported

    @TELUS sad to say goodbye but I must switch providers as I don’t have time to sit on hold, and @TELUSsupport isn’t able to help me. Was good while it lasted 👋

  • Nuclear_Neil Neil Whaley (@Nuclear_Neil) reported

    @kim_siever From what I’ve seen, whoever the AB gov has been hiring couldn’t code their way out of a paper bag. Telus health app & its privacy issues. ABTraceTogether and the nightmare that thing was. And now this.

  • nobukatsukunn TK (@nobukatsukunn) reported

    A few months on #Shaw internet and I’m already so done with it. Has connectivity issues almost every week. Going back to #TELUS after this contract is over 🙄

  • LUV2SKIPOW Dermot O (@LUV2SKIPOW) reported

    @RGrenadin Yup. Hotspotting my phone for WFH and Telus as slow as @#&$ 🤬

  • cookingwshaina cookingwithshaina 👩🏽‍🍳 (@cookingwshaina) reported

    I swear if this Telus technician does not show up today I am getting my services for free for the rest of the decade cause I am tired of this crap and I will make sure they compensate me well

  • lisamariewilton Lis@M@rie (@lisamariewilton) reported

    @TELUS I hope starlink puts you out of business. You SUCK! You dont care about the rural population. Instead of spending a **** ton on 5G you should have used that money to tap into the rural market.

  • ChesterSzypula Chester Szypula (@ChesterSzypula) reported from London, Ontario

    @TELUS is the network down?

  • powerfultimmu powerfultimmu (@powerfultimmu) reported

    @TELUS Waiting on @koodo for them to carry the fold seems like it will never happen when most of there stock is depleting on there site can get s21 models in white no more just purple or black

  • Beatsie1 Beatsie1 (@Beatsie1) reported

    @CailinasEirinn @AlisonB12244537 @jkenney yeah, but that's not a secure site from what i understand. the news said that telus hasn't corrected the problem of insecurity.