Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 11/19/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney, Shawnigan Lake and Pender Island.

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City Problem Type Report Time
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SilveryCurls Sherida Charles (@SilveryCurls) reported

    Between 4-5pm today I had 12 calls to our land line from an unrecognized number. The first two I answered and a robotic voice said “Dear Customer” so I hung up. Didnt answer the other 10. Reviewing the missed call list & all from a 604-540-…. number, all different. @TELUS #wth

  • Glourung86 Allen Allen (@Glourung86) reported

    @TELUS I need my Norton pin code but I can not call! I need a way to email for help! I do not have the ability to call!!! Why does your online tool not allow me to talk to a representative for the Norton pin? Your automated Relus assist does not help!

  • datadili volume ticker (@datadili) reported

    TELUS International (Cda) Inc. traded 20% above average volume, $TIXT down -8.29%

  • KylieSpeak KySpeak (@KylieSpeak) reported

    @TheJenRollins @TELUS 4) stop accusing ME & send me the 📞 (which I received the 2nd time). I’ve NEVER IN MY LIFE had such heinously bad service from any company & they are forever banned from my home in any capacity. I can still hear this agent swearing at me & calling me a thief & hanging up on me

  • Senseofhistory Dale & Archie Miller (@Senseofhistory) reported

    @SilveryCurls @TELUS We had the same thing yesterday - 12 calls bet 4 & 5. They were all listed as Telus land line, New Westminster with no name attached. We never answer a call we don't recognize so I don't know what the automated voice would say. Extremely annoying 😒.

  • shawnhuelin Shawn Huelin (@shawnhuelin) reported

    @jasonrosewell @TELUS Same I got the call this week and I said send me the details so I can review and never heard from them…. But I really want to pay more :)

  • jessicalaura__ Jessica (@jessicalaura__) reported

    @TELUSsupport Hey there, I was offered a three month free trial of PikTV when I signed up for telus internet but I haven’t used it and want to cancel. I can’t find a way to do so on the app or online, and haven’t had a chance to call. Can you help me?

  • Freedomforall98 FreedomForAll (@Freedomforall98) reported

    @theJagmeetSingh That's why you should own Telus shares. The profits help you pay your bills.

  • AlbertaLeonidas Alberta-Leonidas (@AlbertaLeonidas) reported

    @theJagmeetSingh telus is a 40b corp, 1.45b is a terrible return

  • BenPNicholson Ben P. Nicholson (@BenPNicholson) reported

    Went for another round with @Koodo today. 1hr48 minutes. I even got transferred to Cantonese @TELUS support when the loyalty rep, Brian, decided he didn't want to deal with me. Good thing another rep documented Brian's name, cause he didn't even leave documentation...