Telus Outage Report in Sidney, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sidney come from postal codes V8L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at Telus
Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
||
| Sidney |
Internet | |
| Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Christiane Sadeler
(@ChrisSadeler) reported
from
Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Curty
(@CurtyWils) reported
@TELUSsupport hi TELUS, we switched to Telus150 last week and my account still says 75 please help
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Animal05
(@loneanimal) reported
@CJAY92 As for paying bills, start a bill book, every time a bill comes in write down the amount and when due, break it up into payday chunks so every two weeks! Bills due March 10 - 24 Telus phone, due on the 15th, $9,000 (like that) P.S. you’re an adult now!
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helloricecake
(@helloricecake) reported
@richardzussman is this a telus issue or a vch issue? seems a bit nuts to blame telus when vch had months to set up an online system.
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Kevin McArthur
(@KevinSMcArthur) reported
You knew a million calls were coming cuz the media asked you how you were planning for it. Instead of reworking the service design, you said 'let Telus handle it' and it surprise surprise, fell over. Chewing out Telus wont fix the service design of a landrush telephone system.
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Rob Shaw
(@RobShaw_BC) reported
Telus let down all British Columbian yesterday with its unacceptable call centre delays, Dix says. He’s just eviscerated the company in today’s QP. Says hiring a professional call centre company was still the right move, and Telus has promised him it will step up.
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Katie DeRosa
(@katiederosayyj) reported
Health minister @adriandix blamed the call centre failures, particularly the complete crash in Vancouver Coastal Health, on Telus, the contract provider. He said the issues were “unacceptable” and that Telus “failed us”. #bcpoli
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Jason Purcell
(@jasonvpurcell) reported
@MaxAmerongen @TELUSsupport telus is truly the worst. they did this to us when we were trying to open the shop and so we went with shaw, one of our best decisions ever.
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judy y smith
(@Averyflash) reported
@MerlinofCanada @BCGovNews But if you were born before 1931 it would be different. The idea was they contracted Telus to run the call centre so ppl could book their own appointments. There are ppl who don’t have computers or computer savvy family to help. Blame Telus.
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⛓ Kʀɪs ⛓
(@kmun) reported
Fast and reliable broadband Internet access is considered an essential service in Canada, yet these giants are still failing to provide adequate service in rural and remote areas while charging more for it at the same time. Yikes. @TELUS @TELUSsupport
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David Collins
(@davidkcollins) reported
@keithbaldrey Maybe if people actually followed the rules to allow those legitimately calling in to book their appointment? The bottleneck of calls surely didn't help so it's not all on Telus or the province.