Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 01/11/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • CircularLogic89 CircularLogic (@CircularLogic89) reported

    @jfmezei @FidoSolutions @CRTCeng Occasionally, a number within a particular combo might no longer be for their target group if the customer ported their # to a different provider. There have been cases where Telus customers received SCAMs targeting Fido because they ported their # from Fido, for example

  • yvrdandygirl Jennifer Dandy (@yvrdandygirl) reported

    @TELUS I had a great experience on the phone with one of your agents and then I go to resolve the issue in a storefront and they make your agent out to be a liar. Not great service.

  • jonesj Joseph Jones (@jonesj) reported

    @Lidsville @mtnbvan @adriandix When Telus forced me off of copper and onto fibre, I lost the alternative channel that made it possible, say, to phone BC Hydro during a power outage. Now, no power means no telephone. Losing resilience through purported technological progress.

  • touquetown Jim🚚🍁 (@touquetown) reported

    @telus Can you quit blocking 2FA texts and calls. I am already forced to use and it doesn't work anyways. Such a joke. #2FAIsTrash

  • CharlesMHays CharlesMHays (@CharlesMHays) reported

    @JaikeanTwins Think it was more of a Telus issue, but it is good that it was resolved earlier than had been estimated!

  • PankajV80306802 Pankaj Vaghasiya (@PankajV80306802) reported

    Worst service experience I've ever received. @TELUS @TELUSsupport

  • Kfortch Kyle Fortch (@Kfortch) reported

    Ugh @TELUS has to be the absolute WORST internet company ever.

  • piers_hollott Piers Hollott 🌻 #SafeAtHome #Vaxxed #YYJ 🇨🇦 (@piers_hollott) reported

    @KevinSMcArthur I’ve used the TELUS MyCare/Babylon app to refill my ventolin prescription and it’s not bad... easy to use if you have a services card.

  • CadenFanshaw Caden Fanshaw (@CadenFanshaw) reported

    Major Telus outage in Northern BC, company blames a damaged cable. Includes, Burns Lake, Topley, Terrace, Prince George, Kitimat, Smithers.. E-Comm says in an emergency, call 9-1-1 in case service is restored. No service? Head to nearest ER/police/fire if able. @ckpgnews

  • BCCardiacKid Dave Wardle (@BCCardiacKid) reported

    @caughtathome @bclions_service @alex_ruiz Was checking it out last night at home and it was the same whether it was Mac, Windows, iOS… Same at work so it isn’t my home network. Same on Telus.