Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 03/17/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney Phone
CanadaSidney Phone
CanadaSidney Internet
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    The Telus file: [The "Roman"] application is based on numerous errors of fact and misstatements of law. [T]hese errors leads to the conclusion that no action is required from the #CRTC in respect of any issue raised in the Application. The application should be dismissed.

  • hostilebear @hostilebear (@hostilebear) reported

    Hey @TELUS I like your company/service but hate the telemarketing calls. I’ve asked 4 times now to be removed from a sales call list. Is there anything else I can do?

  • CaptainAnatine Steve Smith (@CaptainAnatine) reported

    An update on my old rotary phone.. I filed a complaint with CRTC.. Telus got back to me a few hours later. It looks like they are going to fix it and make it work as promised. I'm impressed but it took some effort to prevent being bulldozed by big tec. Kudos to Telus though.

  • support_cdns Love and Justice (@support_cdns) reported

    @TELUS Not with Huwei. And not in a way that the waves slow roll and damage people - like a genocidal weapon.

  • NatesHouse27 Nate's House (@NatesHouse27) reported

    @TELUS your service is a garbage can. There’s been more instances of digitizing than when I was at Shaw, and they suck also. The fibre service shouldn’t be this bad. #fixthisgarbage

  • janeskrypnek Jane Skrypnek (@janeskrypnek) reported

    Telus has purchased the first year of ad content. Some space will be reserved for TransLink customer communication.

  • credulousexpert Zack (@credulousexpert) reported

    @ItsBCJim It has to be a physical stamp? I hate to suggest the private service cannibalizing public health but Telus Health could probably put you in touch with an MD.. if you can scan and send the form they might be able to print, stamp, scan, send it back.. but maybe not I dunno

  • linda_keays Linda keays (@linda_keays) reported

    @TELUS Telus is using Hwawai. A CCP product that is dangerous to our national security. I have had nothing but contempt for Telus for several years. Appalling service from people offshore who don’t speak English. You are disgusting.

  • Critical709 Mariaah🤔🙇🧐 (@Critical709) reported

    @TELUS I’m hearing 5G is very bad for you.

  • GKosowan G Kosowan (@GKosowan) reported

    @ClydeDoSomethin @TELUSsupport Should read "...hire more CANADIAN based service agents actually employed by Telus." "Agents" are contracted out from another part of the 🌏 by a 3rd party co. They don't care if the problem is corrected properly, they just want 2 conclude the call. @VirginPlusCare #VirginPlus