Telus Outage Report in Sidney, British Columbia

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	9 days ago
Sidney	Phone	29 days ago
Sidney	Phone	29 days ago
Sidney	Internet	2 months ago
Sidney	E-mail	3 months ago
Sidney	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

• 
  Sarah Campden (she, her) (@scampden) reported 4 minutes ago from Saanich, British Columbia

  I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

• 
  Brandon Rylow (@brandonscript) reported 13 minutes ago from Saanich, British Columbia

  I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

• 
  Jennifer Ross (@JRossfamilymed) reported 14 minutes ago from Prospect Lake, British Columbia

  @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

• 
  Mike Richter (@mrichter37) reported 18 minutes ago from Mill Bay, British Columbia

  @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

• 
  Penny Holt (@canukgenie) reported 21 minutes ago from Saanich, British Columbia

  @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 23 minutes ago from Central Saanich, British Columbia

  @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

• 
  Bill Perry (@Captnwilly) reported 27 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  michael eso (@mjeso) reported 28 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  Finnegan66🍀 (@Finnegan661) reported 35 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported 36 minutes ago from Central Saanich, British Columbia

  @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

• 
  Finnegan66🍀 (@Finnegan661) reported 41 minutes ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

• 
  Tess van Straaten (@tessvanstraaten) reported 50 minutes ago from Mill Bay, British Columbia

  @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

• 
  Christiane Sadeler (@ChrisSadeler) reported 54 minutes ago from Saanich, British Columbia

  @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

• 
  Ian holt (@holtyny) reported 57 minutes ago from Brentwood Bay, British Columbia

  @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

• 
  David Martin (@SailorsDavid) reported 58 minutes ago from Pender Island, British Columbia

  @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CW (@YEGsociallady) reported 3 minutes ago

  @TELUS what is happening with cell service in Edmonton!? It’s been MONTHS I can’t have a conversation with being disconnected at least once! #excuses

• 
  Joanne Auty (@joanne22490) reported 4 minutes ago

  @TELUS one of you employees decided to disconnect our internet to hook up the new person in the building instead of climbing up the phone pole to connect it! No internet or work for 5 days! Confirmed by ur second employee who was going to charge us to fix it

• 
  Larry Kozy (@LSKinYYC) reported 4 minutes ago

  @Fred75343389 @sfcfdf Just saw on Telus account that they are adding 1.5% to mobile and home service bills paid via credit card starting in Oct.

• 
  Jay (@Jay_RL_) reported 4 minutes ago

  @MamaSpoods @TELUS I'd have hung up after 40 if the issue was very serious, 10 if i didnt really care

• 
  Jabroni Raponi (@nickraponi) reported 5 minutes ago

  This isn’t just Telus. All Canadian businesses have the option of doing this now. The government does not care about affordability for Canadians. Never has, never will

• 
  Brett Playford (@BrettPlayford) reported 6 minutes ago

  @freedomsupport thank you for show me how much you think of your future customer it's like no matter what credit score is if to low no help.for you this why your no telus or Bell and Even rogers will help shows how much you suck

• 
  Oriel (@oriel_ca) reported 8 minutes ago

  @CircularLogic89 @CRTCeng @TELUS There’s already “discrimination” as you call it in how they offer goods and services. It’s called regulation. That’s the primary function of the CRTC. No, it wouldn’t be discrimination. **** telecom and any large business that chooses to implement the surcharge.

• 
  Todd Roberts (@ToRobert38) reported 9 minutes ago

  I have never had more problems dealing with a company than @TELUS. All I'm waiting on is a credit from a trade-in of my phone since August...

• 
  KC (@kchen032) reported 13 minutes ago

  @MobileSyrup Simple, I will never use Telus if they move ahead. The Big 3 telecom in Canada are so spoiled without enough competition, and they think they can do whatever they want. We should wake them up.

• 
  GrimBunnyTTV (@GrimBunny5) reported 13 minutes ago

  @TELUS You'll be getting a new customer soon. I'm done torturing myself with Shaw