Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 01/09/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShawnLo Shawn Logan (@ShawnLo) reported

    Dear @telus please stop your nightly robocalls, if I am looking for a service I will contact you. It’s 2021, I am going to research and make an informed decision. I will never buy a service on the fly from a company cold calling me, for my home services. #annoyed

  • sadthrhotmailc1 #Çözmek (@sadthrhotmailc1) reported

    Just got a shocking service from @TELUS on my 3rd month with them as a customer. I raised an urgent and important issue thru call back (#18665582273) waited and explained, after 45 minutes, 25 sec the Finance Rep hung up my call without a solution. #poorcustomerservice

  • JoelTeeling Joel Teeling (@JoelTeeling) reported

    @neilsingh121 @TELUS @TELUSsupport I have never experienced more contemptible service. The discounts they gave me haven’t been worth it. Likely going to change phone providers too based on how awful this experience has been.

  • TravisHarder2 Travis Harder (@TravisHarder2) reported

    @ShawInfo just switched from Telus to Shaw, even worse! Crappy picture on my TV and they won't send anyone to check the line. Internet speed goes from 50 MBs to 400 MBs back to Telus again I guess and a complaint filed to Commissioner for Complaints for Telecom-television Service

  • plumbkinhead Karl Wright (@plumbkinhead) reported

    Returned the Pixel 6 and got the Motorola Ace 5G or whatever it's called. TELUS store in the mall seems decent. Not sure they understood, but were understanding. My hotspot issue may be Pixel or Android 12? Motorola could definitely solve my issues. Going to test.

  • peyton18gilmore denika (@peyton18gilmore) reported

    @TELUS hey can I get some help. I’ve been trying to contact someone because I had two orders from Telus recently. The iPhone 13 came but the screen protector still hasn’t.

  • MacneillKevin Kevin MacNeill (@MacneillKevin) reported

    @TELUS @TELUSsupport 24 yrs as client. Same package now 40% higher. Not able to speak to anyone from customer loyalty. Hey @bellcanada want a customer for 24 yrs?

  • rajshar25 Rajesh Sharma (@rajshar25) reported

    @TELUSsupport Update - Telus Twitter support promises me a callback 48 business hours - practically after new year after taking into account holidays. Called customer service again which accepted mistake and said internet will be restored but did nothing. It's a complete shitshow @Tonygeheran

  • 2001AGoofyMovie Twisted Associate (@2001AGoofyMovie) reported

    @WhistlerBlckcmb @TELUS Would be cool if we could ski any of the terrain but @VailResorts doesn’t want to pay ski patrollers to open any of the legendary terrain in whistler. They can afford to pay people to make sure we buy food at the lodge and tell us to slow down though.

  • dogtorfreud Dogtor Freud (@dogtorfreud) reported

    @TELUSsupport @TELUS tried Firefox and it is asking for my location?!? Why would you need that! If I don’t give my location it won’t let me order. And in safari where I don’t give my location it sets me as bc. Please fix. It’s absurd.