Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 11/16/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney, Shawnigan Lake and Pender Island.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • purgatoryeve ✨statuspurgatory.com✨ (@purgatoryeve) reported

    @frightbaby @TELUS Damn, I’m sorry

  • psedach psedach (@psedach) reported

    @TELUSsupport your automated calling system is broken. It repeats menu items when I haven't said a single word. I answered the call back immediately and the Telus bot told me I'll get you another time and hung up on me. Absolutely impossible to reach a real person.

  • savoirfaire_2 🎧k𝒾𝔪βεгℓ𝕐 𝐩є𝕥є𝐫s🧡 (@savoirfaire_2) reported

    @markroseman @MurrayRankinNDP @adriandix Dix confirmed HIS DEPT requested the MSC probe whether Telus Health LifePlus program has created disparity in patient access to critical services. concerns that family doctors are closing practices & telling patients they can continue on if they subscribe to the Telus service.

  • blazewing2010 Blazewing ➡️ Fangs make everything better (@blazewing2010) reported

    You know, it sure is a shame that large phone companies don't want to do what they need to in order to help foister customer loyalty these days. I'm looking at you, @TELUS

  • faey06 Pat Compliance (@faey06) reported

    @TELUSsupport Still not getting ANY HELP WHATSOEVER!!! I called the number you gave and they could not assist - said they were not 'mobility'. Going back to rep(s) that 'tried' to assist earlier. I just need to access my TELUS Business Connect page.

  • AskingQ07408860 Asking Questions (@AskingQ07408860) reported

    @ToddTUCanada we have rights to our credkt scores, you worthless p.o.s. especially when we arepaying for access to them. I am not paying more. I am not paying you $20 a mo th directly. Telus sold me the service. You are rippingme off. Not telus.

  • McJoseftweets McJosef Omorotionmwan (@McJoseftweets) reported

    @TELUSsupport I have been kept on hold for 40 minutes and continuing by Telus. I changed by Wifi service provider from Shaw to Telus. I just needed help in connecting my Telus security equipment to Telus Wifi. This ain’t looking good at all.

  • rachiojane Calamity Jane (@rachiojane) reported

    Washer blew a fuse or the wiring is faulty & gotta call somebody to fix it. There were sparks & it smells like burnt plastic. Hope the repair guy is hot like that Telus tech guy was so I can fantasize about a real life porn scenario but act standoffish when I have to talk to him

  • Bulliwyfthetank Bulliwyf the Tank (@Bulliwyfthetank) reported

    Gotta love @TELUS phone support: call in, get in on the call back (over 1 hr wait), they call back

  • MusicMan1730 Roger Loves Music (@MusicMan1730) reported

    The Telus @Telus @TELUSsupport Phone number for home service and internet service is not working! How in the hell does a person get in touch with Customer Service?