Telus Outage Report in Sidney, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (27%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
||
| Sidney |
Internet | |
| Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Christiane Sadeler
(@ChrisSadeler) reported
from
Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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krys
(@spideynorris) reported
@formulayuki @F1Yann TELUS IS A TV SERVICE PROVIDER ?!
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adele duncan
(@adeleduncan) reported
Wow Telus. Pay you $175 per month and during a pandemic we are without service for possibly 2 days?? Not acceptable for customers since <2000.
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Carol Barbon
(@Child_Of_Lions) reported
Dino101 is my reward for tonight for both putting up with Telus' 'Customer Service' and for not slicing off part of a finger/thumb.
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Drew
(@drewfurn) reported
@cairns001 @TELUS Ummm where in Canada doesn’t have clean water or hasn’t already recieved government funding to help pay for the cleanup.. on the other hand we are the only first world nation that doesn’t have high speed internet everywhere.. just curious as to what’s to be ashamed of here?
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Boner McGregor
(@ltsRequ) reported
@1doinitanyway1 @TELUS I pay $55 a month for unlimited everything. Not a bad price
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604atom
(@604atom) reported
@TELUS what is going on? We switched from copper to optik internet in the summer and have not been invoiced yet despite calling in 3 times (on hold an hour each time) assuring you would fix it. We are honest and want to pay but want to avoid a large bill when you wise up
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hani Azmarino
(@haniazmarino) reported
@TELUSsupport my internet is down for almost 12 hours I called all they say they reboot it from their system and nothing happens last one I called he said there is outage i ur area , in my map it doesn’t show any outage in my area , come on TELUS u can do better
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Kyle Stone
(@FnStone) reported
I’ve canceled my #PSnow subscription and I’m going to cancel my @netflix because my @Telus is so horrible. I really miss @Shaw and it’s high speed.
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Drew
(@drewfurn) reported
@TELUS When starlink finally comes online in the coming months, don’t worry we will quit asking for service from telus as we have for the past 9 years.. you had your chance, me and my over 100 neighbors will be taking our business elsewhere
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Jeff Dick
(@JeffDickYYC) reported
Cancelled one of our @telus cells last month. Got a bill for it today. Tried calling in twice for support and keep getting hung up on. Darn it! @TELUSsupport