Telus Outage Report in Sidney, British Columbia

@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

@TELUSsupport how do we get Telus technical support to call us at home?

@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Woke up this morning super motivated to work - but after having to spend an hour trying to get my internet working and on the phone with Telus for the second time this week - if I was a superhero villain and you wanted to defeat me, a voicebot support line is my kryptonite. 😡📱

@TELUS and @RealCdnSS you are both so fing awful. My iphone 13 doesnt work in the store for price matching! Hmmm how convenient

@MichelChartrand @JanPitman @CP24 They take their cues from Public Health. Once PH backs down promoting shots against a virus that no longer exists, so will Telus (and many other companies.)

@koodo I will not rest until you resolve this issue with my billing and I will also share with everyone to avoid using your services.#koodo #telus making #rogersservice looking good.

Anyone else having issues sending Tweets on the first try or is it just my stupid @TELUS supplied @Apple POS?

My Telus home services have been glitchy since noon. Anyone else having issues with Telus Optik? @TELUSsupport

@P57511589P Really? I've been looking pretty hard. I'm no tech dummy & have never found that about Telus anywhere. Will try again 'cause can't beat $20 monthly. I stopped buying equip. after first time & rent/return rental equip. as cheaper than buying short term.

@TELUS @telusmobility I just did that and guess what they advised me? I should start a petition to get another cell tower in my area or change service providers. Super helpful.

@AnthonyLacavera @ride_rd Doesn’t Telus also hold super high prices to share the network that would ultimately hurt Globalive? I’ve heard of people investing before but big networks shutting them out.

@TekSavvyBuzz remember the rogers internet outage. the only reason why some had internet, was especially because of shaw. telus/bell was the other reason.