Telus Outage Report in Sidney, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (25%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi | |
| Pender Island |
Phone | |
| North Saanich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Robb Barrow 🇨🇦 (Mastodon:@Robb_Barrow@mstdn.ca)
(@Robb_Barrow) reported
@P57511589P Really? I've been looking pretty hard. I'm no tech dummy & have never found that about Telus anywhere. Will try again 'cause can't beat $20 monthly. I stopped buying equip. after first time & rent/return rental equip. as cheaper than buying short term.
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S
(@VancouverBuzzer) reported
Why are we tolerate corporations in Canada like Air Canada, Telus and just got off the phone with Vail resort Help Center assistant locate in Philippines. WTF. Why why why
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Candy
(@Candy_CA34) reported
@TELUS @TELUSsupport get your heads out of your *** and fix your damn internet services you donkeys'
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Rob Hodkinson🇨🇦🏴
(@RobHodkinson) reported
My Telus home services have been glitchy since noon. Anyone else having issues with Telus Optik? @TELUSsupport
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MortTheBird
(@MortTheBird) reported
@TELUS @telusmobility I just did that and guess what they advised me? I should start a petition to get another cell tower in my area or change service providers. Super helpful.
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Stuart Johnston
(@StuartJ_) reported
Huh. So have been on hold for almost an hour, waiting for @Rogers so-called 'loyalty dept' rep to chat with me. Recording 50 minutes ago said my call was next. Great customer service this is, especially from the 'loyalty dept' right? @Bell @TELUS is looking better all the time!
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SynchroMystic
(@Synchr0_Myst1c) reported
@TELUS Literally worst customer service. What happens when companies cut costs by implementing redundant automated phone systems and move call centers to 3rd world countries and paid peanuts to read a script rather than pay people in NA who actually understand technology
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A
(@salaambataan) reported
@TELUSsupport @TELUS i have contact customer service multiple times. i had the home security installed while i was on vacation and to my surprise it hardly captured everything going on in my household. i contacted telus right away and a technician came to my home and still
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Betty-Lou Ayers
(@Techalleen) reported
Telus is such a nightmare….more than 2 1/2 hours on the phone just to cancel our account. shoddy and inconsistent service. Hours spent on the phone because Telus has no systems in place to deal with issues except by phone. Aaargh! #terribleservice #telusnightmare #beware
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Georgina West
(@WhessGR) reported
@TELUSsupport why is Telus support chat off? So bloody annoying.