Telus outages and service status in Sidney, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- Telus generated 0 outage signals in the last 24 hours around Sidney, including 0 direct reports.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Telus
Telus is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
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Bill Perry (@Captnwilly) reported from Sidney, British Columbia@TELUSsupport how do we get Telus technical support to call us at home?
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Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Brandon Rylow (@brandonscript) reported from Saanich, British ColumbiaI didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Ian holt (@holtyny) reported from Brentwood Bay, British Columbia@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Penny Holt (@canukgenie) reported from Saanich, British Columbia@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Mike Richter (@mrichter37) reported from Mill Bay, British Columbia@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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David Martin (@SailorsDavid) reported from Pender Island, British Columbia@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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michael eso (@mjeso) reported from Sidney, British Columbia@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Sarah Campden (she, her) (@scampden) reported from Saanich, British ColumbiaI haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Sensy Guzman (@JaysFan9293) reported@REDBLACKS @RedBlackGade @TELUS Just plan the stupid trees you conglomerate, you can afford it
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Jason 🇨🇦 (@JasonCraigBrown) reported@JonFraserTF @TELUS They are horrible now! I recently fought with them over a returned Bring it Back phone. Between the AI gatekeepers and the foreign service reps, I'm ready to leave when my contract is up late this summer. I filed a complaint with the CCTS. It's they only way I got any response!
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Johan N. (@rk8215) reportedWe are living in exceptional times. Retail investors can actually front-run institutional money right now, because the edge is in places big funds don't look: small companies, and information buried in filings, articles, and interviews that most people never read. $AMPG is a great case study. So is @aleabitoreddit with picks like $SIVE and $AXTI. What do I mean? Most institutions have no idea that AmpliTech quietly updated its website to list customers like $AMZN and $NVDA. They have no idea AmpliTech is supplying 30,000 radios to TELUS for its project with Samsung, a deal that should bring in millions in revenue, because this was mentioned in one interview, in one quote. Why don't they know? There is two reasons: First, size. The market cap is tiny, so most funds have simply never heard of the company. Second, rules. A lot of institutions have internal mandates that ban them from buying micro-caps. They are treated as too speculative, too high-beta, too risky. But once a stock crosses some threshold (say $500M, or wherever their policy sits), it becomes "investable." That is when the floodgates can open and institutional money pours in. Here is the key lesson: By the time a stock is "safe" enough for institutions, the easy gains are often already made. The people who did the homework early, who read the filings while the company was still too small for Wall Street are the ones who were there first. That small window, before the institutions are allowed in, is exactly where I want to be. That is what front-running institutional money really means.
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NoWayNoHow (@NoWayNoHow7) reported@JonFraserTF @TELUS None of em are any better I'm afraid. I dare anyone not signing up for a new account, to get service outta any of them in less than a couple hours on hold.
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Dave (@TheOnlyRealDac) reported@JonFraserTF @TELUS Bell, Rogers, and Telus, plus their cheap alternatives, all owned by the big 3... All suck. The Canadian market has no competition. I've used every provider, and have had **** customer service at all of them.
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Chauncey Beggs (@chaunceybeggs) reported@AgeNuclear @KeldonB Agreed. Telus never misses an opportunity to charge more fees, especially hidden ones.
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Timothy Ellenbroek (@TimothyEllenbr1) reported@AlbertaSask @JonFraserTF @TELUS Roger's is awful been with them 27 years and treated like dirt and lied to. Due opoly
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enzo (@CityBoyz10k) reported@diviinevoice I don’t use Telus I use starlink and it’s still down for me
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Di🅿️lomat 🏁 (@bmf403) reportedAnyone else having issues with the their Telus network?
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PRL Sports Group (@PRLSG2019) reported@JonFraserTF @TELUS I have been with them for over 20 years and lost my **** about a month ago. I am not sure how many escalations I had to go thru but got what was a simple request. It's become a clown show.