Telus Outage Report in Sidney, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sidney come from postal codes V8L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (12%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Sidney |
Internet | |
| Sidney |
||
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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R Francis
(@rfran17) reported
@TELUSsupport Thank you for the incompetent service. After 6 days of being without wifi, the Telus escalation team couldn't even get their stuff together. Ended up going with Shaw😑
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Andrew Phillips
(@Abstractals) reported
Visit TELUS store: "We can't help you. Go online." Log on to TELUS: "Use TELUS Assist!" TELUS Assist (after 25 min.): "We can't do cancellations via chat." Call TELUS, wait 15 min., confirm account and PIN, and finally cancel SIMcard. "DID I PROVIDE 5-STAR SERVICE TODAY?"
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James Dueck
(@JamesDueck) reported
@TELUSsupport Family members have spent hours trying to get your support people to take the issue seriously. I can’t make an important call from my house, in the middle of a large residential area, because my Telus service is so glitchy. The only thing left is for Telus to actually listen.
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Allyson Kozak
(@aalalasiinn) reported
When you cancel your phones with @TELUS but they still email you a bill for 0$.. it’s been months now it’s time to move on
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theschoolofhardnocks
(@nockturnalguy) reported
@LHurford @Lorian_H The worst cell service in Hanna, Alberta is at the hospital where you'd think doctors would need it. @TELUS has been told this by many over the years and has done jack all. I can't imagine having to rely on them in an emergent situation.
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Ryan
(@Dotcommi) reported
@TELUS fix your broken *** rural internet (not so smart hub) that we pay good money for!! You guys are criminals. Charging us $100 a month for 7mb/s??? Pretty bad when my rogers hotspot on my phone gets me better internet. You should be in jail.
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Sandra McLaren Boos (she/her)
(@SandraBoos) reported
@TELUS @TELUSsupport cell service sucks
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OneKillaPacMan
(@Onekillapacman) reported
@TonyTheTigerTTV @TELUS Damn that's fast as f@#$ Boi!
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Pat Compliance
(@faey06) reported
I have been on hold for FIFTY EIGHT minutes with #Telus & I'm not getting any further, but don't want to hang up as that won't sort out the crappy problems. What happened? I remember when Telus was awesome!
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Arrest Bonnie Henry
(@Deluded_Bonnie) reported
I've seen absentee father's show better support than @TELUSsupport . Been trying to get through all morning. But it seems like nobody has a clue what they're doing over there. @TELUS #useless