Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 08/29/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet
CanadaSidney Internet
CanadaNorth Saanich Internet
CanadaSaanichton Internet

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DrEmanAlenezy د. ايمان العنزي (@DrEmanAlenezy) reported

    @TELUS hi. I called your customer service on October asked them to freeze my account number 603696327 , name: Eiman Alenezy,from October 21 to July 20,2023. Now you are asking me to pay the bill??

  • BrownGuyMadeIT BrownGuy (@BrownGuyMadeIT) reported

    Been having an issue with @TELUS since sept.. was supposed to be resolved almost every time I call in, Guess the CRTC is being called on Monday...

  • Jason90s J (@Jason90s) reported

    @TELUSsupport 6 years since I was forced to switch to Telus because Shaw wouldn’t carry over my home number to my new address. Worst 6 years of customer service I’ve ever experienced. I should not have to call customer support weekly. Your technicians are terrible.

  • rainbowicus Rainbowicus (@rainbowicus) reported

    update time: Theres been problems with the internet. Telus keeps saying everything should be ready to be set up but they keep just not coming to get things done. I'm not sure when they will actually stick to their word, so I'm not sure when I can stream again. I miss y'all

  • JoeFroese Joe Froese (@JoeFroese) reported

    @TELUSsupport When I tried to file a claim with Asurion they told me my claim had expired on December 15, 2022. I phoned Telus and was told the new policy was accidentally not added for my new device but that the issue would be resolved in the New Year.

  • lumpiadreams o w o (@lumpiadreams) reported

    @TELUS @TELUSsupport y'all make me wanna cancel all my services istg I should've switched to shaw

  • IlyonLikesCats cohost.org/ilyon (@IlyonLikesCats) reported

    @JechtMurray @dominharvia @LukeEnEss I think they're only out West, Telus subsidiary. No contract, monthly plans, credit for your phone if you don't bring one. Awful, but better than the rest

  • lumpiadreams o w o (@lumpiadreams) reported

    @TELUS @TELUSsupport I'm so upset. I've been a Telus customer for over five years. This is so disappointing

  • lqmnraof Luqman (@lqmnraof) reported

    how long was the Tulus’s original day 1 concert? saw the setlist was changed. we paid the exact same money so where’s the fairness? **** the organizer man concert Tulus pun tak telus

  • anarchodelphis Ms. Opossum on Mastodon: zeroes.ca/@anarchodelphis (@anarchodelphis) reported

    @skogsdyr_ I don't know how anyone can say that while Telus and Loblaws are like "here, we've made a virtual doctor service so we can supplant your face-to-face visits. And then a few more corpos join in, and a few more, and a few more...