Telus

Telus Outage Report in Sidney, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 02/08/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • RealAnnaMarieR Anna-Marie (@RealAnnaMarieR) reported

    Anyone else having problems trying to load anything on Telus' website? Keep getting "502 bad gateway" messages 😕

  • cneily Brent G (@cneily) reported

    @kirst_alyssa @TELUS If you have went to blue curve watch the quality of the feed. They will have you running up and down stairs hooking and unhooking the box, blue curve is terrible compared to Gateway. The gateway remote sucked but a least there wasn't pixelation all the time especially sportsnet

  • heiltsuk_paleo Don Wilson (@heiltsuk_paleo) reported

    @brendajohima @TELUS We have the same issue just outside Qualicum Beach at our place. Lucky to have 1 bar of service. Have been complaining to @Telus for almost 10 years about this.

  • GoodbyeClutter GoodbyeClutter (@GoodbyeClutter) reported

    @gmail I'm not accessing Gmail. I want absolutely zilch to do with Gmail. Ever since Telus partnered with Gmail, I have had problems. Currently, not all my emails to Gmail email addresses are being delivered. I'm a legit small business, not a spammer. #SoTiredOfThis

  • illuminatima Illuminatima (@illuminatima) reported

    I'm currently on a call with Telus customer support and the guy I'm talking to has such a... not a robotic, but such a comically clear and concise voice that I wasn't sure if I were talking to a human for the first few seconds.

  • HSD81 Harvinder Dhillon (@HSD81) reported

    @Averyflash @markroseman @bcndp That's a generalization and takes away from your point. If you pay me the same to do in person visit and virtual care you breed bad medicine. Ministry of health sets the fees. Guess they don't want to anger Telus. Those board positions don't come without strings

  • blondie2367 Bekka (@blondie2367) reported

    @Bell disappointed with your loyalty program. No interest in keeping a customer that’s been with you for 20 years, won’t even try to match @Rogers or @TELUS

  • dougcrone Doug Crone (@dougcrone) reported

    @TELUSsupport My wife and I each are on 30gb plans. I hit my limit she is at 17gb, so a little over half. Telus website shows we’re both on reduced speed. WTF!

  • freespiritus Free Spiritus 😷 (@freespiritus) reported

    @davidcarr333 I’m still waiting to see how public health plans to “personal responsibility” hospitalization. Maybe that’s where Telus Health comes in? Problem is, they refer to folks to ER rather than see patients themselves. They’re very much part of the problem.

  • F4DE2BL4CK Fade2Black (@F4DE2BL4CK) reported

    @_LoveMTB_ @Victor_M_Short @theJagmeetSingh My dad worked for Telus for 35 years and the union eventually caused the workforce to be completely gutted and now Telus outsourced to contractors (ledcor). They didn’t improve **** for them