Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 04/01/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney Internet
CanadaSidney Phone
CanadaSidney Phone
CanadaSidney Internet
CanadaSidney E-mail
CanadaSidney Internet

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • geoffreycann Geoffrey Cann (@geoffreycann) reported

    Customer relationships are contestable. They are particularly contestable right now because of #digital innovations. The company that makes me a fan of their service and not blame me for accounting problems is going to win. Not @TELUS

  • MrDwarfman Jean-Marc Hayward (@MrDwarfman) reported

    @TELUSsupport 19 years with Telus Mobility and they tell me no more deals what a slap in the face! And they call me a loyal customer LOL

  • NS_Kyris Kyris 🔜 FE2022 🇨🇦🏳️‍🌈 (@NS_Kyris) reported

    So that being what it is @TELUS @TELUSsupport I like your advertising style got any good plans I have a need for good service

  • yourcoolneighbr jasper™ (@yourcoolneighbr) reported

    this robot ***** on the customer service line has me on hold for minutes then says "stop bullying, visit telus's websites for how we can stop bullying" w h a t

  • shavka87 Velislava (@shavka87) reported

    @opendna @bysylvia_a @Meta Exactly. Is there any public information available that would support connection between Telus and Kremlin or this lady Olga and Kremlin? Looks more like a conspiracy theory. Otherwise I agree that BG Facebook sucks and it's not moderated objectively.

  • UncleRee1 Andy 💉 🇺🇦 🇨🇦Я стою з Україною (@UncleRee1) reported

    I am infuriated by a company that has TWICE now been asked to send a bill. Nit one in nearly 6 months. Currently my TV and internet are down despite me phoning earlier (on hold for an hour) to report a payment. FFS. On hold AGAIN now. @TELUSsupport @TELUS #yql

  • DhillonWrites Nirbhau (@DhillonWrites) reported

    Anyone else having issues with Telus mobility internet in Brampton?

  • maui2day Rita Kompst (@maui2day) reported

    @TELUSsupport @TELUS on hold for hours at a time repeating issues over and over to Telus reps in the Philippines who cannot assist with issue. For a communications company this should not be so difficult.

  • SHEESH21183369 IT'SOK (@SHEESH21183369) reported

    @TELUS not impressed. 1. Bought new phone from you and am client. Telus kiosk wouldn't help me set up new phone if I didn't pay $50. Assumed I bought phone at LDrugs. 2. TV loses signal. 3. Phone calls drop . 4. Cannot change my pik tv channels. Ready to move on.

  • 2_vancouver OF-2 Vancouver 3X 🇺🇦 (@2_vancouver) reported

    @creole62 PS the #telus router is not under my control! It's @TELUS 's so called wi-fi offerings throughout the city. Shaw Go never fails to work...