Telus Outage Report in Sidney, British Columbia
No problems detected
If you are having issues, please submit a report below.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (58%)
-
Phone (17%)
-
Wi-fi (11%)
-
TV (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi | |
| Pender Island |
Phone | |
| North Saanich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
-
Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
-
Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
Christiane Sadeler
(@ChrisSadeler) reported
from
Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
-
Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
-
Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
-
Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Rich Magoo
(@MagooRich) reported
@wilst2 @TELUS @TELUSsupport Your boyfriend is a loser for having you contacting a phone company to complain. It's not working out, you need to break up with him.
-
Jeff
(@LienusLateTips) reported
@randysutt @RM_Transit @Danielhep Either something is wrong with your internet or you're using WiFi. Never expect to get full speeds on WiFi. I get often 980/950 on my TELUS Gigabit PureFibre connection here in Vancouver. $65 a month.
-
Legend_R3dd
(@Legend_R3dd) reported
@WereWING11 It's Telus 75. So about 75 down and most likely lower upload. But I'm paying about 60 bucks a month for it
-
BrittM
(@19BAM91) reported
Caring at all? Well go sign up for @TELUS @TELUSsupport if you want consistently ****** service!!! Anyone know any good phone companies to switch to, or are they all greedy monsters? #fuming #endrant
-
Shelby Rose
(@shelbyjeanrose) reported
@TELUSsupport nothing but issues with Telus... the cable is the worst!! Have had 5 techs here and my recordings still don’t work constantly having to restart my cable box frustrated is an understatement and I can’t believe we pay almost $200/month for this service
-
Reagan Podelec 🍁🏒
(@ReaganPodelec) reported
@Robinson21Shane @Kage_99 @TELUS Did you bother to call? They have people to fix that....
-
Jeff Cabiles
(@ShOcKjOcK80) reported
@SKBigBluJetsfan NOT BELL lol. We switched to Telus because we phoned to find out plans and new phones. Got the run around, talked to 2 rude cs reps. Wife said that made the decision easy to switch lol
-
Lea Ault 🎹📚🇨🇦🌷🧟♀️
(@AultLea) reported
@jodyvance I hate making phone calls to giant behemoth companies. Such a time suck. And if you do the online chat it’s excruciatingly slow as they’re dealing with 10 people at a time. I need to call Telus but I’m procrastinating.
-
Stratstar
(@TheStratstar) reported
And I can’t ******* rewind. Telus is ****.
-
Christina 🥀
(@Pepperoni_Salad) reported
I had enough Telus Rewards or whatever they're called for a $50 Amazon gift card so I redeemed them for that then immediately forgot anything I may have ever wanted to purchase. I'm bad at this game. I hope I don't forget that I have this.