Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 11/18/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney, Shawnigan Lake and Pender Island.

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City Problem Type Report Time
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • bemcwilliam BE McWilliam (@bemcwilliam) reported

    Telus pre paid cell is garbage - you get a text saying all topped up then no service until the office turns it on so you wait two hours on the phone for service. Look at other carriers!!!

  • GuyRandomNumber This Guy (@GuyRandomNumber) reported

    @krismeloche @nathanyyc I bet that all agreed selling us off to Telus and other private interests would solve their problems

  • VE3ELL VE3ELL (@VE3ELL) reported

    @VA3QV @TELUS Only tv and house internet is with Roger's . My cell phone is with Bell and never gives me problems except in Newfoundland that still has areas with no cell coverage.

  • kerotenshi mikaela 🍓 (@kerotenshi) reported

    telus customer service is arguably the worst one in canada

  • LinkTimeMaster Lenn (@LinkTimeMaster) reported

    @Bell I already cancel my bell and moved to Telus, I honestly hope the Canadian public stands up for themselves and #LisaLaFlamme does bell actually know that the Canadian consumers are the reason they are in the market position. They are in now…

  • highlanderafc Highlanderafc (@highlanderafc) reported

    @TELUS your 5g is awful!! #fixit #londonont

  • ScottTerrioHMA Scott Terrio (@ScottTerrioHMA) reported

    @HoyesMichalos @doughoyes mean Telus is obliged to continue service for that unpaid account, unless you take it over. But taking over an account that is that far in debt doesn't make much sense. 3. You could just say you want you own account and set up a new one accordingly, with either Teuls or some

  • CandaceLatham1 Candace Latham (@CandaceLatham1) reported

    @GreaterfoolVan Based on the phone service in my home by Telus I wouldn’t be so inclined to seek out care for anything.

  • nsnwca Andy S (@nsnwca) reported

    Every month without fail, @TELUS calls me to try and flog me internet access. Every time I ask what the speed is and then I point out that 15Mb/sec down is 1/20th of what I get from Shaw right now. I'm getting tired of it.

  • StephenRLee Stephen Lee (@StephenRLee) reported from Athens, Ontario

    @TELUSsupport Your telling me @TELUSsupport doesn’t have access to Telus support? Really? All I want to know is when Athens Ontario is going to get the tower upgrade we have been promised for over 2 years.