Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 01/21/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • abhirb Abhishek Sisodia (@abhirb) reported

    @TELUS I am officially giving up and will cancel Telus. My advise to others is not switch to Telus ever.

  • chelseaabutler Chelsea Butler (@chelseaabutler) reported

    Wows @TELUS I am blown away by the disgusting customer service I just received. There’s a couple hours I’ll never get back. #switchingcompanies #howrogers

  • abhirb Abhishek Sisodia (@abhirb) reported

    @TELUS sucks. Get your EPP customer service together. I got a plan during black friday to switch from Rogers EPP to Telus EPP. I placed order on Nov 27 and it's dec 10. I haven't received the sim and it is impossible to get in touch with your EPP department.

  • GardoTaurus Gardo Taurus (@GardoTaurus) reported

    @TELUS Wish you covered more areas around 100 Mile House, BC. Been putting in requests for what seems to be forever now :(. Tons of customer would jump ship from Shaw.

  • tribemagazine tribe magazine (@tribemagazine) reported

    @TELUS Ask your MP to support polices to eliminate Canadian telecom price gouging.

  • janicewing Janice Wing (@janicewing) reported

    @TELUS I cannot believe I had two of your solicitors present themselves at the front door of my house today. They were rude when questioned about the legitimacy of their work. I can’t have my kids here - I sure don’t want your staff knocking on my door. #uninvited #tonedeaf

  • michaeIdiana Michael Diana (@michaeIdiana) reported

    @JDylanBurke I imagine they would look something like the Telus logo slapped on Canada’s World Jr helmets. If that’s the case, not terrible

  • abhirb Abhishek Sisodia (@abhirb) reported

    @TELUS @TELUS sucks. Get your EPP customer service together. I got a plan during black friday to switch from Rogers EPP to Telus EPP. I placed order on Nov 27 and it's dec 10. I haven't received the sim and it is impossible to get in touch with your EPP department.

  • kaaaaaygee Karla (@kaaaaaygee) reported

    Only @TELUS would cancel your order without notifying you without a reason. Ignored the amount of times I’ve tried to contact them regarding the status for 3 weeks.

  • stockshooteryyc Francois Arseneault (@stockshooteryyc) reported

    @TELUSsupport Day 3 of waiting to talk to support... home line is inoperable, but I can only use that number for telus to call me on, which they can't...