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Telus Outage Report in Sidney, British Columbia

Why is my Telus service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Sidney come from postal codes V8L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

CityProblem TypeReport Time
Sidney Internet 13 days ago
Sidney Phone 1 month ago
Sidney Phone 1 month ago
Sidney Internet 2 months ago
Sidney E-mail 3 months ago
Sidney Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • SailorsDavid
    David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • johnkuppers
    yiannikupp (@johnkuppers) reported

    @JackieBee_16 @TELUS Ours will have random issues with freezing while watching pvr and extremely rare live broadcasts freezing. Usually gets fixed with rebooting box. What kind of issues are you having?

  • adifood1234
    Adi lally (@adifood1234) reported

    @TELUSsupport Hey Telus how does it feel that you only care about your city people when there’s a fibre box on my street that y’all are to lazy to check because your liking that people are using @Shawhelp worst fibre internet.

  • fasteddie97
    Sgt Cousin Eddie (@fasteddie97) reported

    @JackieBee_16 @TELUS We feel the same way. We had mega problems last year with the TV signal dropping out. After many calls to Telus, they changed the router. After more problems,they replaced the wireless boxes to 4K versions. They worked good for a few months, and now still get dropped signals.

  • KeelShar59
    Janice from 🇨🇦 (@KeelShar59) reported

    @skye_sands @Writer_DG Netflix Canada will likely air Season 6, but not usually until several months or more after Starz has dropped all episodes. For Season 5 I purchased “W Network” access through Amazon Prime to see it (as my regular W Network through Telus in AB did not air it). Go figure!?

  • cakeis_not_alie
    Trevor Pott(); (@cakeis_not_alie) reported

    Elon Musk is a trash garbage human being, but holy pants Starlink kicks @Telus's *** so hard I can't even come up with a simile. Starlink is literally the fastest internet I've ever had in my life. And I lived in a city of 1 million people until 2 years ago.

  • JackieBee_16
    JB (@JackieBee_16) reported

    @johnkuppers @TELUS They’re sending me a new cable box to replace one but so much other random issues

  • cakeis_not_alie
    Trevor Pott(); (@cakeis_not_alie) reported

    @mlsrar80 @SpaceX @TELUS 10msec extra maybe? Usually less. The DSL has pretty bad latency. Maybe 40msec average for the Starlink?

  • devo2gtalon
    Devo (@devo2gtalon) reported

    @JackieBee_16 @TELUS Been going on 2 years with issues with telus. Recordings are spontaneous, when watching cannot FF as show will shut off and end where you FF'd sometimes a series rec with net mw 10 mins. 2 years, finally a new modem box and working.....2 years and they couldn't figure it out.....

  • weebbucket
    weebiporey (@weebbucket) reported

    @beebsy_ Side note wtf kind of internet service provider is telus

  • jeresells
    Jeremy McKain (@jeresells) reported

    @JackieBee_16 @TELUS That sucks