Telus Outage Report in Sidney, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Sidney come from postal codes V8L.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (49%)
-
Phone (23%)
-
Wi-fi (10%)
-
TV (7%)
-
E-mail (6%)
-
Total Blackout (5%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Sidney |
Internet | |
| Sidney |
||
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
-
David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
-
Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
-
Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
-
Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
-
Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
-
michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
-
Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
-
Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
Kyle
(@kylemurp13) reported
@MsYouDoYou @toddnickel I was with @TELUS almost two years ago until I moved into my new house. I literally moved 8 houses up the road, and they couldn't connect my service because of old wiring. Said sorry, don't know this type of fiber, call Shaw they will service you. Shaw came out within 24 hours.
-
Todd Nickel
(@toddnickel) reported
@MsYouDoYou Was with TELUS forever, and so much the same--March 2020 WFH revealed just how terrible they are. Switched to Lightspeed (cable) in November. Seamless switch. DL speed doubled. $45/month. Zero issues. Hate that we waited so long.
-
Bryan
(@bonstad) reported
@TELUSsupport @Shaw support is better than @Telus. They employ Canadians
-
McMudder
(@McMudder71) reported
@Screenwriter_11 @TELUS Help beating up Hubby’s phone. Live chat is stupid. I’m not going on the phone for hours.
-
Melissa Sanderson-Alsbergas
(@Screenwriter_11) reported
@McMudder71 @TELUS Need some help?
-
mia
(@mianguyxn) reported
@simpychinoo im with telus and i disconnect so ******* much lol so bad tryna play ranked on games and im on 100 ping constantly
-
Geanine Edith Robey
(@RobeyEdith) reported
@TELUS Can you tell me please if you provide monitored home alarm service on Gabriola Island?
-
Holly 🇨🇦 ⏳
(@Hollymcc3) reported
@Breeze_CA Yup I always was a big supporter of Telus and used to defend them. But recent years they are not customer friendly and are cheap as all get out. It’s too bad you didn’t record that phone call. Hope you give them hell and get it straightened out
-
Melissa Sanderson-Alsbergas
(@Screenwriter_11) reported
@McMudder71 @TELUS @koodo, I've always had great service with them. Also relatively cheaper than the average cell phone provider. Not sure how well they work outside of Town though...
-
mindfultravellor
(@foodyworldtrav1) reported
@TELUS @TELUSsupport no different than other companies. After being on hold for 1.5 hours , I’m disconnected by the agent who is supposed to help me! Whatever happened to customer service