Telus

Telus Outage Report in Sidney, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 01/28/2026 14:40

January 28: Problems at Telus

Telus is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Steelesky3 Andy M (@Steelesky3) reported

    I was quoted a price for security system and told them I'm actually stepping out the door to go on holidays for 2 weeks and they said "no problem, call us when you get back and you have our quote" So I called @TELUS @ADT and they said "noooo, sorry, we can't do that" Red flag 😡

  • seanfordyce Sean Fordyce (@seanfordyce) reported

    What cell phone company will pick up thousands of customers who will leave @telus over its plans to clip them with a fee to pay via credit card? I assume a smaller one since Rogers and bell are crap too.

  • paul_wb_wtf Paul Barraclough (@paul_wb_wtf) reported from Delta, British Columbia

    Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.

  • BlackBlazeE ESO Shill (@BlackBlazeE) reported

    No seriously, @TELUS needs to get slapped with a class action lawsuit for charging money for a service they aren't providing. How is the internet this atrocious, but only on Telus?

  • angel32my AveryAngel#1 (@angel32my) reported

    @amys_here Going to use it to attack PM? Also-a huge article on paid Telus Health being used by Global tonight-oddly using the Green party as foil. We know the Cons actually support pay healthcare. Whats up? Linked with recent news about the federal support that many premiers have"abused"?

  • PatriciaCLee Patricia Lee - Я з Україною (@PatriciaCLee) reported

    @ShellOilJr @abbyobenchain @MrAhmednurAli My little one waited less than 10 minutes. Anecdotes are not applicable in either of our cases. In the end neither of us paid 5G to have our kids patched up. To fix the time gaps.. letting Telus And Bell run the joint is not going to do the trick. Check your phone bill ..

  • RealBCThinkTank BC Think Tank 🤔: Polio Chapter (@RealBCThinkTank) reported

    In an interview with CTV Monday, Dix said the issue was under review. In an email, Telus Health denied it is breaking any rules.

  • junarcle jun (@junarcle) reported

    my wifi is still not working telus fix urself PLEASE

  • Stumpyis3601 Stumpyis360 (@Stumpyis3601) reported

    @TELUSsupport LAN2 and LAN3 are disabled on my T3200M modem. I’ve tried restarting the modem, unplugging the modem for 30 seconds, and looked for debris in the ports, and the Ethernet cord. I can’t figure out how to solve it via the my telus app, or admin settings. Please help me

  • JulianaMaraj juli (@JulianaMaraj) reported

    i had a couple loyalty incentives on my telus account for a minute. last month when my boardwalk incentive expired & I called to get it reapplied/fix my expensive *** bill, they must have noted that I have incentives that aren't "stackable"/to remove them.