Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 03/13/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (5%)

    Total Blackout (5%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney Phone
CanadaSidney Phone
CanadaSidney Internet
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Condomscanada CondomsCanada (@Condomscanada) reported

    @pattibacchus @TELUS @TELUSsupport They all treat customers the same. And they all have 2nd tier companies (Virgin,Fido and KooDoo). Whereas in the states, they have dozens of independent carriers. Sorry. #SOL.

  • RealBCThinkTank BC Think Tank 🤔: Emerging Diseases Dept (@RealBCThinkTank) reported

    @pattibacchus @TELUS @TELUSsupport I use VMedia, a smaller company that uses Shaw infrastructure, and have been satisfied with the service they provide. That said, I strongly recommend **against going with Shaw. I have extensive inside knowledge about their equipment and sales practices to base that warning on.

  • FunkybunchesOO Mark Johnson (@FunkybunchesOO) reported

    @DanielleGraham Sounds like Telus Health. They tried to fire right after I filed a human rights complaint on disability. Still waiting for my hearing.

  • melchigr GM (@melchigr) reported

    After being a loyal customer of @Rogers for 30 Years I have decided to switch to @TELUS Did not receive any credit from the outage and connectivity issues became frustrating. Had an amazing customer service experience @TELUS in Toronto Eaton Centre

  • TessaMcInnis Tessa McInnis (@TessaMcInnis) reported

    Like? Crtc is for when your phone/internet/cable provider has done you wrong. Am I missing something ? Is bell or Telus or eastlink or Shaw forcing people to watch global? I mean I would like to file a complaint about Bell doing Lisa LaFlamme ***** but it’s not what’s it’s for!

  • MotherofPups the garden tender (@MotherofPups) reported

    @HeritageRowReno My favourite part of the “privatizing” plan is how there’s still no one for Telus to hire for their St. John’s Telus Hospital for Rich People Who Are Sick and Broken

  • laufiex Laufie (@laufiex) reported

    Was gonna stream but the connection issues are absolutely terrible today. One again Telus is horrible. I have called them and they're working on it apparently, but as it stands no stream until Monday. I'm sorry 😭

  • ConnortheMurphy Connor Murphy (@ConnortheMurphy) reported

    @George_Norrath @CanadianPolling Again, it’s a oligopoly (more specific) there’s nowhere to run. Rogers, Telus, they’re just as awful as Bell… just an illusion of choice.

  • TheBeardoTweets The Beardo🆒 (@TheBeardoTweets) reported

    Hey @TELUS, a few days ago someone called to offer me what sounded like a great deal on a cell phone plan. The call was hard to make out, and I was busy. I asked if they had my email to send the details and to call me back later. That never happened. Any help?

  • bwill1997_ William Brown (@bwill1997_) reported

    @TELUS fix your ****** goddamn fibre optics you say is good but it’s just **** 900+ latency really