Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 12/02/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney, Shawnigan Lake and Pender Island.

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City Problem Type Report Time
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Amber96172455 Amber (@Amber96172455) reported

    Awful Wifi and cell coverage in rural Alberta. Still. Honestly Telus, please get your **** together. #telus #telusinternet #embarrassing

  • Harleydadd THE UCP ARE LETTING ALBERTANS DIE (@Harleydadd) reported

    Spent over 2 hours on chat, then when their system was 'having issues', the phone with a @Bell_Support rep yesterday...then they were gone. Hung up? Disconnected? They initially called me, but couldn't call back? Service seems to be a 4 letter word with them. Will @TELUS answer?

  • tuchodi Gerry Paille (@tuchodi) reported

    Is it just me or are there a lot of quick audio and video glitches on the #sportsnet 4K channels on #telus Optik service?

  • tysmo Tyson Moore (@tysmo) reported

    @jfmezei Bell and Telus shut their CDMA networks down years ago. I remember seeing the old powered-off equipment in the Bank St CO. Did Rogers follow through on shutting its EDGE network down at the end of last year?

  • Catelli2Oh Catelli2.0 🚣🏻🚴🏻🏕 (@Catelli2Oh) reported

    @StephanieCarvin I've had to support too many locations where all the wiring on the street to the building was just.. ****. One office in particular kept going down until Telus finally ripped up the cabling and replaced it all. That took 5 years of every customer bitching.

  • OakysW OakysW (@OakysW) reported

    @TELUSsupport Good guys telus sent a collection agency after my dead father's account in the midst of a pandemic for an account that I was told never existed. Disgusting company.

  • jfmezei Jean-François Mezei (@jfmezei) reported

    Verizon was to shut down its CDMA (2.5G) by end of 2020, but has postponed the date with no new target shutdown date set. (aka: same as Bell/Telus, stuck wth a lot of devices on roads, parking metres, alarm system etc).

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    @peternowak I wonder if Shaw & Rogers will pull their fastest tiers? Pretty sure they will like Videotron did, then claim it's uneconomical so they don't have to provide service like Bell/Telus due to fibre. But, that's also another file in front of the CRTC.

  • JessFox1187 Jess Fox (@JessFox1187) reported

    Never go with Telus my friends. Their customer service is a mess! @TELUS you can’t get one phone to one person in two week? Shame. #notahappycustomer

  • salman_merc Salman Merchant (@salman_merc) reported

    @Bell_Support Worst customer support they are not porting to Telus.