Telus

Telus Outage Report in Sidney, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 12/09/2025 13:45

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Shawnigan Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • SpaceMutiny Laharl (@SpaceMutiny) reported

    >Feds Order Rogers, Telus, Bell to Create Network Safety Plan within 60 Days What are the odds that this won't really address anything and is just the government public pandering to show they are addressing one of the biggest network collapses in years in infrastructure.

  • pgib Patrick Gibson (@pgib) reported

    > Rogers to credit customers 5 days of service for outage How out of touch is @Rogers to think ~$10-12 makes up for days of no service? #rogersoutage If Telus is smart and not colluding with Rogers (cough), they’ll be running some promotions to steal customers.

  • GrannyGTArp Psychic Granny 2_pop ⚰🌈👵♿🐱‍👤 (@GrannyGTArp) reported

    ty @telus for mindblowing errors that credited me for 3 years of errors for a credit of 1050.00!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • toddodddd Todd Leveck (@toddodddd) reported

    @AmieVarley Yep and when there was talk of an American company coming in 10 or 12 years ago. To finally lower the price of cell phone carriers in Canada. It was struck down. Saying that Roger's Bell and Telus would loose too much money. More like they would lose too much profit!!

  • mrubenst Mark Rubenstein (@mrubenst) reported

    @bramabramson I am skeptical that (i) is practical, at least as a remedy to the Friday outage situation. No way that either the Rogers or Telus/Bell network has capacity to handle the traffic from all of each others customers.

  • BrianButtnor Brian1965 (@BrianButtnor) reported

    @alexposadzki These competitors spen billion trying to get one up on their competition. ROGERS is the major player in the banking sector, thet will not like having to share information with Telus, etc. On this complex issue, 60 day deadline is far from being a request, it is a demand.

  • mjwatts85 Martin (@mjwatts85) reported

    @TELUSsupport For the record, my wife's phone (also on Telus) is poor here as well.

  • jugheadisme Jug (@jugheadisme) reported

    @kenmoorealberta @AmieVarley Canada is caught up in a bind with Rogers and Bell and Telus.. lack of competition and consolidation of single carriers is hurting the service and the cost for subscribers in Canada.. it’s high time this was opened up.

  • DigitalAdwa Ben (@DigitalAdwa) reported

    @TELUS @tamarataggart @TELUS is your system down? We are calling customer service but no answer to help correct our internet problem!?

  • antiques_expert Antiques_Expert 🇨🇦🇨🇦 Pureblood ™️ - UFM (@antiques_expert) reported

    Watch @koodo & @TELUS bills people. A company, Mobiversity can cold call sms u & if u don't see the spam & respond (this is not anything u subscribed to) CANCEL. Mobiversity will #fraudulently bill for subscription $13.99 & Koodo/Telus will bill u no questions asked & blame u!