Telus Outage Report in Sidney, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Sidney and Shawnigan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Shawnigan Lake |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi | |
| Pender Island |
Phone | |
| North Saanich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Christiane Sadeler
(@ChrisSadeler) reported
from
Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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jai sachdeva
(@JaiSachdeva297) reported
@TELUS @TELUSsupport I don’t understand what customer service you guys provide these days I have booked a phone with plan yesterday and haven’t got any email for confirmation and when I called in today they mentioned that deal is no more? Like seriously?
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Mark Cunningham
(@MarkC902) reported
@KevinPayneDACH Weather the platform is private or public is not relevant. Both Microsoft Teams and TELUS are not public entity. What is relevant is if they use it to communicate municipal issues to constituents, which some of them clearly do, and therefore should be available to everyone.
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L
(@papprica) reported
@teririch @TELUS @nationalpost I just switched to them, I wonder if there’s some damn way to get out of my contract considering I completely don’t feel safe having them providing my home and cell services?
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Maurice Martel III
(@mmartelIII) reported
@TELUS I purchased a Note 20 Ultra never got mine and S21+ on Dec 27th and not a pair either how do I get mine and my wife's buds?
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Matthew Chehade
(@MC__09) reported
@TELUSsupport Classic theme at Telus: Rep: Let me transfer you here, they will help you. *gets transferred* New Rep: I can't help you. *has to phone and get put on hold, AGAIN* This has happened more times than I can even count. Signed, an extremely frustrated customer.
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Darci
(@DarciBrianne) reported
@JASTA28 @TELUS Oh that is odd. Our neighbourhood is old so I could see that being an issue but still crazy.
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Janne v2.022
(@JanneSkytt) reported
@RobSomerville1 @JaneSkocdopole @TELUS Sounds like what my friend used to have about 5to10 yrs ago; Full-speed HSPA "3G" mobile data connection with rake-type antenna on the roof, pointed precisely into nearest suitable cell tower with support for HSPA signal. The antenna catches 3G waves from much farther than >>
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Rick Knowlan 瑞克·诺岚
(@strategyrick) reported
@Schtaunkhauser And this kind of **** is legal. Something is wrong with our telecom legislation that scammers are free to use it until they actually snag a sucker. But unless somebody actually bites, it remains legal. What a waste of telecom resources! But do Bell, Telus, etc. still get paid?😎
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FaZe Cented
(@Cented7) reported
.@Verizon you are a great internet provider but the routing to the servers give everyone in virginia packet loss - i used to have this at home with telus please fix <3 ilysm best internet out there haha
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Morris
(@skinzfan09) reported
@WesleyJBarSim @TELUS Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.