Telus

Telus Outage Report in Sidney, British Columbia

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The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 02/18/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

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City Problem Type Report Time
CanadaSidney Internet
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone

Community Discussion

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Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Chewie27 Michael Krimmer (@Chewie27) reported

    @ROWPublicHealth Is the Telus issue fixed entirely?

  • RufPup RufPup (@RufPup) reported

    @TheQuiltLamb @cougsta 😥 I wanted to switch to @Telus as I’d be able to get way more streaming options for the same price (incl Crave) but sadly where I live their internet service & speed is abysmal. So couldn’t switch. Telus - towns would like more than Internet 25&50 (&billed at same $ as 75!?!)

  • Ems98142113 Ems (@Ems98142113) reported

    And I LOVE when you call to give feedback or whatever, wait on the phone for three damn hours just to have them say “hey sorry your internet sucks, we’re not gonna look into it, although we can offer you 50 cents off your next bill.” **** OFF I JUST WANNA WATCH NETFLIX @TELUS

  • touteparpillee 🇨🇦 Lyse 🇺🇸 (@touteparpillee) reported

    @dohRG Probably. Telus is upgrading it's network during the coming months. Plenty of time since my 2nd shot will be in August.

  • MarleneGreenDay Marlene Green (@MarleneGreenDay) reported

    @ASTeacherParent @Bernardo1130 @PennyDaflos True. I don’t know which city/town you are in but Telus Convention Centre does have afternoon appointments available (at least yesterday they did). Weekends, mornings and evenings all booked up with AHS & pharmacies. Too bad other AHS vaccine sites in Calgary aren’t offering AZ.

  • Huzur8472 Brian (@Huzur8472) reported

    Telus tv is such garbage. And they wonder why people cut the cord or pirate stuff. Well just look at Telus tv.

  • SherryFreund Sherry Freund (@SherryFreund) reported

    @nlitvak87 @lgirsa @ROWPublicHealth There was also that issue with Telus where the texts were sent and not received. I think if you left an email you are safe to wait.

  • TheCdnDave Dave Notabot 🇨🇦🌊 (@TheCdnDave) reported

    So useless. After several messages back and forth, i finally got some help by calling and sitting on hold. They only fixed 50% of the issue. No call back. No response from the Telus "manager" i was told about in my DMs. 0/10

  • JaredinLangley JRODDD101 (@JaredinLangley) reported

    @Shawhelp @closetag STILL NO SERVICE!?!?!?!? LOOKS LIKE ILL BE SWITCHING TO TELUS!

  • BaconloverYYC Darren C (@BaconloverYYC) reported

    @ReapersPlace Went through the same thing when I moved from shaw to telus. If you know someone still on Shaw, you can port your email address over to their account to keep it alive (and setup email forwarding). If you don't port it before you cancel shaw, when you cancel the address dies.