Telus

Telus Outage Report in Sidney, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 10/21/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (21%)

    Phone (21%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. TV (6%)

    TV (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. Total Blackout (3%)

    Total Blackout (3%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Pender Island.

Loading map, please wait...
City Problem Type Report Time
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet
CanadaSidney Internet
CanadaNorth Saanich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DjankeyUnkanged DankeyKang - @dankeykang@hachyderm.io (@DjankeyUnkanged) reported

    Bet Telus is feeling real big after dunking on Rogers for their massive outage impacting emergency services and such. BUT WAIT, it's 2023 and Telus is having a massive outage impacting emergency services. Oh, how the turn tables. All Telcos Are Bastards

  • zebrafiinches Addison Finch (he/him) (@zebrafiinches) reported

    alright gotta go to the studio to be there for Telus to fix our internet TAKE 2

  • Iluvhikingjen 🇨🇦🩸Jennifer vaxxed, masking (opt luvhkng cal) (@Iluvhikingjen) reported

    @AlisonB12244537 @InsiderEezBakk Too busy painting and throwing out hashtags. Want to see what info comes out of the meeting. Also watching the TSX go up and Telus stocks (Telus Health) go down.

  • Blastgoggles Blastgoggles🐀 (@Blastgoggles) reported

    Ontario has some of the highest cellular rates in the world and I get a notice that Telus is bumping up my already overpriced plan by $7. **** RIGHT off!

  • WK_WhiteKnight White Knight (@WK_WhiteKnight) reported

    Did anyone else notice that all of our communications were down at some point yesterday. Telus, mobile, landlines and internet were all down, for a good portion of the evening. Bell and Rogers had the same issues, all down at some point yesterday Trudeau checking for control!

  • cityofcalgary City of Calgary (@cityofcalgary) reported

    UPDATE: The @TELUS cellular outage that impacted some mobility services today has been resolved.

  • josh12olson Joshua James olson (@josh12olson) reported

    @MarinaGiacomin @TELUS Me and my family had that problem

  • DGStephenson Dan Stephenson (@DGStephenson) reported

    @cityofcalgary @TELUS I thought after the Rogers outage the government was going to make sure this didn't happen again?

  • Backwards_asian QWWUPP (@Backwards_asian) reported

    i ping 100 every single game and i randomly lag spike every 5 seconds. @TELUS @TELUSsupport This is awful. Bell was 20x better and we paid less.

  • StarGyalStyle iAmLegend (@StarGyalStyle) reported

    @PapiHanzo I got way more luck with European companies. Check out Technip energies, Ocado, Telus International It sucks hang In there.