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Telus

Telus Outage Report in Sidney, British Columbia

Why is my Telus service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Sidney come from postal codes V8L .

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

CityProblem TypeReport Time
Sidney Internet 12 days ago
Sidney Phone 1 month ago
Sidney Phone 1 month ago
Sidney Internet 2 months ago
Sidney E-mail 3 months ago
Sidney Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • canukgenie
    Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • SailorsDavid
    David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • JRossfamilymed
    Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • tessvanstraaten
    Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud
    Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • holtyny
    Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • mrichter37
    Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • patsnation0917
    Chris (@patsnation0917) reported

    @Jess_Lynch @TELUS Give it time. Start waiting on hold for hours on end and you will soon change you're tune. I know from experience. I'm only with them because the other options are hot garbage.

  • DomDansLeDome
    𝘋𝘰𝘮 pu capable du Dôme (@DomDansLeDome) reported

    @TELUSsupport Hi Telus support, any updates on when the One UI 3.0 OTA update will be released on the Note 20 Ultra? Thanks 👍🏻

  • puravida_lisa
    Lisa (@puravida_lisa) reported

    @lexthecook @TELUS @TELUSsupport Right! We are lucky if we get 150, but the last week and a bit it's been soo terrible

  • BrodieFriesen35
    Left AirPod (@BrodieFriesen35) reported

    No antenna! Wow! Traditional Telus. So, we use it as normal. It’s a family WiFi, offering 50 mbps speeds. Sadly, the best we get here is 6. 6!!! So then it dropped to 0. Yep, that **** brick doesn’t have a connection. As a result, I’ve used all my Koodo data and so has 2/3?

  • Benjamin_Chapel
    Benjamin James Chapel (@Benjamin_Chapel) reported from Winnipeg, Manitoba

    @cdnbeer I’ve been a cellular customer of Bell, of Rogers and of Telus. I’d put Telus worlds above either any day, and now that they have cellular modems (which I haven’t tried yet), I’d expect even better. Telus rents property from my dad for a tower site, they’ve been great.

  • pandumilky
    Styling Satti (@pandumilky) reported

    @TELUSsupport Dear Telus , I was stuck in india for nearly 9 months and but I continued to pay my bills. I didn't get any monitory support or discount in my bills . I haven't used your service much apart 5 - 6 roaming calls in 9 months. @TELUS

  • carolannbagan
    carol-ann #istandwithtrudeau #no2racism (@carolannbagan) reported

    is anyone else having trouble with their @telus internet connection in the past few days? mine keeps dumping me every two minutes

  • pandumilky
    Styling Satti (@pandumilky) reported

    I am now not in contract & I don't see anything offered to me to stay with you. I just received gratitude email from Telus ,But I am not a happy customer . I was with you since 3 years.i am using pixel 2 and now have plans to buy pixel 5 but I don't see any offers to me 😑😒

  • camusorbust
    talking points (@camusorbust) reported

    @jkenney @jasonluan88 Is this like your idiot Telus Babylon app?

  • Arfanchaudhry
    Arfan Chaudhry (@Arfanchaudhry) reported

    Cellphone prices just keep rising and the deals are just getting worst in Canada. Now they got a bring it back program which they'll easily flip your phone for a profit. #Rogers #Bell #Telus