Telus Outage Report in Sidney, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Sidney, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (54%)
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Phone (22%)
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Wi-fi (12%)
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TV (5%)
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E-mail (4%)
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Total Blackout (3%)
Live Outage Map Near Sidney, British Columbia
The most recent Telus outage reports came from the following cities: Pender Island.
| City | Problem Type | Report Time |
|---|---|---|
 Pender Island |
Phone | |
| Sidney |
Wi-fi | |
| Pender Island |
Phone | |
| North Saanich |
Internet | |
| Sidney |
Internet | |
| North Saanich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Sidney, British Columbia
Latest outage, problems and issue reports in Sidney and nearby locations:
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Jennifer Ross
(@JRossfamilymed) reported
from
Prospect Lake, British Columbia
@DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Mike Richter
(@mrichter37) reported
from
Mill Bay, British Columbia
@Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS
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Tess van Straaten
(@tessvanstraaten) reported
from
Mill Bay, British Columbia
@racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!
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Penny Holt
(@canukgenie) reported
from
Saanich, British Columbia
@gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Christiane Sadeler
(@ChrisSadeler) reported
from
Saanich, British Columbia
@TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.
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Sue Stroud she/her 🍊❤️💪🏼
(@suestroud) reported
from
Central Saanich, British Columbia
@mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.
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Ian holt
(@holtyny) reported
from
Brentwood Bay, British Columbia
@TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...
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Sarah Campden (she, her)
(@scampden) reported
from
Saanich, British Columbia
I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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⁉️
(@tahini) reported
Time to quit @ShawInfo and move back to @TELUS. Shaw has become a bit of a joke with its professional customer service they outsource to god knows what country.
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Patrick
(@PatrickP876) reported
@MuskyBrown_ @AnthonyLacavera Yup..Shaw getting sold is bad for all Canadians, they were the only one keeping prices down! Rogers vs Telus will just mean price mark ups for all of us
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Irene
(@_Irene_Dreams_) reported
@FuryanHound @TELUS @TELUSsupport Oh dear. Hang in there...
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Shawn GDS MPT
(@shawn11627) reported
@TELUSsupport WTF Telus. Get your **** together. Can't reach Customer Service. Virtual chat gave an email address that is no longer supported. My order status says shipped but I didn't receive an email with the tracking number that your site says will occur.
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Riotous_Dave
(@Riotous_Dave) reported
Hey @TELUS @TELUSsupport thanks for a no show on my install for the 4th time. Seems to be a common occurrence according to several Facebook pages. Maybe instead of filling your shareholders pockets you should work on your Customer Service and Satisfaction.
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Ken
(@kenn_1967) reported
@TELUSsupport What the hell is going on with Telus support? No live chat.... No reply on Twitter dm.... NOT WAITING HOURS ON HOLD.... Telus fire their customer service department? WTF
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Golden Jets SpitFire CF-18s
(@irishclover1952) reported
@world_YYZ @TELUSsupport I’m having the same issue & I thought it was just me! Wondering if Telus can fix the problem because very annoying to friends….What about i Telus, can u fix that on your end?? Thanks, k
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Investing Whisperer
(@OilandGasInvest) reported
@TELUSsupport @Telus did u know franchises are charging us $50 to move from other providers...never had that before...a tax for the privilege of being your customer???
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WyRm
(@WyRm_Cloaked) reported
@TELUS so if you want to change your PikTV channels you need to use there app. Try to use the app and it crashes. Yes I have the latest app and on android 12. Added and removed app still not working.
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aio
(@aio_vlad) reported
By the best I mean there's nothing faster, the building is on copper at the end of 2022. @Telus please allow tethering once throttled internet speeds kick in. The 512kbps limit isn't going to hurt your network performance.