Telus

Telus Outage Report in Sidney, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Sidney come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Sidney, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Sidney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Sidney, British Columbia 02/13/2026 19:55

February 13: Problems at Telus

Telus is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Sidney, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Internet
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaShawnigan Lake Phone
CanadaPender Island Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Sidney, British Columbia

Latest outage, problems and issue reports in Sidney and nearby locations:

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • sunilvancouver Sunil Menon (@sunilvancouver) reported

    @risingaction @taj1944 no issues with TELUS. Haven’t missed a minute - yet!

  • RoyMauricePerro Roy Maurice Perron (@RoyMauricePerro) reported

    @canuckfan4life @Sportsnet We’re watching it on Telus, no problem!

  • TechTalk2k Tech Talk (@TechTalk2k) reported

    @AnthonyLacavera @ride_rd Doesn’t Telus also hold super high prices to share the network that would ultimately hurt Globalive? I’ve heard of people investing before but big networks shutting them out.

  • Baygirlmck Gloria McNeil (@Baygirlmck) reported

    @PaulHaysom @ShawInfo Thanks , looks like this Shaw customer will switch to Telus shortly.

  • aspace999 Paul Gould (@aspace999) reported

    @justBlakePrice No problem with Telus feed.

  • highlanderafc Highlanderafc (@highlanderafc) reported

    @TELUS and @RealCdnSS you are both so fing awful. My iphone 13 doesnt work in the store for price matching! Hmmm how convenient

  • MattyPlumz AMC Diamonds (26-18-4) (@MattyPlumz) reported

    Anyone else having issues sending Tweets on the first try or is it just my stupid @TELUS supplied @Apple POS?

  • vikingqueenbee 🐝 (@vikingqueenbee) reported

    @justBlakePrice My step mom said hers is down as she texted me and asked if mine was ok. Which it is and has been this whole time. Thanks @TELUS !!

  • neilycanuck Neil Collins (@neilycanuck) reported

    @Canuck_Faithful No…Shaw just sucks…I had no issues on Telus Tv

  • madnomadic Meandering irreverent vagabonde 💜🍁 (@madnomadic) reported

    @MichelChartrand @JanPitman @CP24 They take their cues from Public Health. Once PH backs down promoting shots against a virus that no longer exists, so will Telus (and many other companies.)