Telus outages and service status in Pender Island, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Finnegan66🍀 (@Finnegan661) reported 7 minutes ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

• 
  Finnegan66🍀 (@Finnegan661) reported 17 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  Bill Perry (@Captnwilly) reported 23 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 23 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  David Martin (@SailorsDavid) reported 29 minutes ago from Pender Island, British Columbia

  @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 32 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  Finnegan66🍀 (@Finnegan661) reported 47 minutes ago from Sidney, British Columbia

  @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

• 
  michael eso (@mjeso) reported 51 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kathy Steffich Wells (@kittybunbun4) reported 7 minutes ago

  @jodyvance @TELUS I hate Telus, they are just the worst in customer service or lack of it. I am with Rodgers and they are great.

• 
  Ash Mishra (@ashwani_avgeek) reported 7 minutes ago

  @TELUSsupport @TELUS customer support over phone has gone worse. Everytime you talk to someone, it is so hard to understand what they are saying. Always in a rush, will put you on hold while you are in the middle of the conversation. This is frustrating. And then Telus will charge you premium money for this poor service. Service standards of telecom operators in Canada is the worst. May be at second place after car dealerships.

• 
  bliss (블리스)⁷ ⟭⟬E ARE B⟬⟭CK 아리랑 ⊙⊝⊜ (@blissblar) reported 7 minutes ago

  @BTSypher7 @TELUS You should be able to use wifi while in airplane mode. Airplane mode just prevents connecting to the cellular network.

• 
  helen franklin (@chfranklin) reported 7 minutes ago

  @jodyvance @TELUS Ours turned out to be issues with Telus cable and Samsung tv “not talking to each other”. Replaced cable box and all good

• 
  Bald Guy (@ScruffyNSmooth) reported 9 minutes ago

  @TELUSsupport I also have the pleasure of MANY hours on the phone with Telus, many hours waiting for technicians, taking time off of work, technicians not showing up (the last two appointments in a row) bad product/worse service.

• 
  Derek Cockroft (@derekcockroft) reported 13 minutes ago

  @RodAVanier So even worse. The CTRC (run by Roger’s and Telus) is now making the competitive environment in Canada worse. Who ******* wants this? It’s not good for consumer choice, it’s not good for trade relations, and it creates uncertainty for content providers in Canada. **** THE CTRC

• 
  Charlie Kirk Douglas (@MS_Encarta95) reported 14 minutes ago

  I got 100GB 5G+ unlimited talk/text within US/Canada/Mexico for $55 through my work plan on Telus I thought I was getting a deal damn

• 
  Isaac Dyck (@SolitaireGOAT) reported 15 minutes ago

  @jodyvance @TELUS My 500g download is only $100 month form Telus cancel everything else and buy a Samsung tv they have better channels than Telus for free

• 
  Sid Ho (@SheldonDuke3) reported 17 minutes ago

  @jodyvance @TELUS Note they use substandard **** that doesnt work properly....their techs are mostly amateurs.... i dropped them a while back.......

• 
  capt_Ivan_Danko (@Capt_Ivan_Danko) reported 20 minutes ago

  @MelissaLMRogers @TELUSsupport I pay $36 for 100gb through freedom. Left Telus when they said I owed nearly $800 though I never missed a payment . Said it was an accident on their part but the collection calls keep coming .