Telus

Telus Outage Report in Pender Island, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pender Island, Capital Regional District, British Columbia 12/10/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet
CanadaSidney Internet

Community Discussion

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Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Sharpie780 Sharpie (@Sharpie780) reported

    5 - Tell me that nothing is applicable from old security system and that I have to buy new cameras to use the 3 year plan I signed up for 6 - Make me buy new cameras 7 - Wifi at the new house is garbage the entire time @TELUS @TELUSsupport (2/x)

  • CreatEveInVan Barbara Borchardt (@CreatEveInVan) reported

    @TELUSsupport Waiting now 1 hour 45 mins for a Telus callback for a Telus created issue. Really?

  • monicque_jacobs Monicque Jacobs (@monicque_jacobs) reported

    @TELUSsupport Internet has been down all morning in Dawson Creek. There does not seem to be clear service supports or outage reports. Very poor experience with Telus as a customer for over a year so far.

  • StrategicThghts David Schreck (@StrategicThghts) reported

    Is it just me or do other people have trouble sending email through #Telus servers tonight? @TELUSsupport

  • CreatEveInVan Barbara Borchardt (@CreatEveInVan) reported

    Unbelievably poor support from @TELUSsupport - 2 Hours for a call back on an issue created by Telus only to be upsold on a new data plan! This is what is called Customer service?! Furious

  • AlbertNash ..... (@AlbertNash) reported

    WTF getting spoofed calls from Telus #telus

  • ChrisMacKay8 BigMac☠️💀 (@ChrisMacKay8) reported

    @larryvc I'm quite happy with @TELUS service and support. Been a customer for many years!

  • Sharpie780 Sharpie (@Sharpie780) reported

    7 - Fix wifi, now security system that I had to pay for will not reconnect Useless company. Will be switching as soon as humanly possible @telus @telussupport

  • HussB1 Hussein (@HussB1) reported

    Hey @TELUSsupport. Tried contacting you about a billing issue (where you charged me for something I didn’t use). 2 hours on hold, @TELUS app doesn’t work and can’t get anyone to fix my issue. Any chance someone can assist? #customerserviceisimportant

  • phouse123 Paul Albhouse (@phouse123) reported

    @TELUSsupport Does anyone know what the customer service hours are for Telus Mobility? Been on hold since 4:00. It is now 5:10. Nowhere could I find the open/closed hours. Also no indication of where I am in the queue, or even if I am in a queue. Will this be hours? Days?