Telus

Telus Outage Report in Pender Island, Capital Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pender Island, Capital Regional District, British Columbia 02/21/2026 18:30

February 21: Problems at Telus

Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (6%)

    TV (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Internet
CanadaSidney E-mail
CanadaSidney Internet
CanadaSidney Phone
CanadaPender Island Phone
CanadaSidney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mirandahaley1 miranda haley (@mirandahaley1) reported

    @TELUS why ******** do you send someone to my door to sell mobility 2 days after I said no on the phone? #Covid_19 #harassment

  • ianmeyer1955 IAN MEYER (@ianmeyer1955) reported

    @lizzyinyyc @youseepeeYYC I made it clear to telus that I expected the installer to be vaxed- I checked his QR code- and masked, and there was no problem.

  • chiadamo Adamo C (@chiadamo) reported

    Anyone else having issues with @Telus Internet right now?!

  • BrianColenet Brian Cole (@BrianColenet) reported

    @voipms Looks like another issue with Inbound termination. Seems to be affecting numbers in Southern Ontario and confirmed with routing inbound on TELUS and Bell. ETA on fix? Not holding my breath...

  • YankeeCanuck Yankee Canuck (@YankeeCanuck) reported

    @Halpingal to Shaw. Telus also has the worst customer service & if you have to call in for assistance, be prepared to wait up to 90 minutes just to get thru. I swear, if I called Shaw & asked rhe best way to pick my ear with my elbow, they'd have a tech that could walk me thru it. With

  • MdmCurt Curt McNaughton 17.5/8.95mmt (@MdmCurt) reported

    @RobSomerville1 @TELUS I have a couple, we just recently switched off Telus hubs. They do help if your signal is on the edge

  • MissFaye77 Faye Fox (@MissFaye77) reported

    @TELUSsupport I do not give permission for Telus to contact me about any of their services beyond what I have. I’m not interested in helping you grow your market share by not offering me a service I have paid for. #shameonyou

  • berg162 berg16 (@berg162) reported

    @BCLions @ryan_4real21 @TELUS Defence is not a glamorous position, never has never will.

  • stamourla Leslie Anne (@stamourla) reported

    @Rhiannon_Kirton @TELUS Obvi the situation and context is bigger (and awful!) but as a band aid fix!

  • HushtonBlock Hushton Block (@HushtonBlock) reported

    @RobSomerville1 @TELUS It all depends on the how and where the antenna gets placed... Trick is to have service provider more troubled by the poor service you receive than you are...then they can start owning the problem.