Telus outages and service status in Pender Island, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Finnegan66🍀 (@Finnegan661) reported 52 seconds ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 18 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  michael eso (@mjeso) reported 20 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  Finnegan66🍀 (@Finnegan661) reported 30 minutes ago from Sidney, British Columbia

  @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

• 
  Finnegan66🍀 (@Finnegan661) reported 43 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 45 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  Bill Perry (@Captnwilly) reported 51 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  David Martin (@SailorsDavid) reported 57 minutes ago from Pender Island, British Columbia

  @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DaBluedude (@DaBluedudeGames) reported 6 minutes ago

  Update: 1H16M IN and we got a $15 / month discount for a service which is LITERALLY CUT IN HALF (Telus Internet 150 plan (40 up), I now get 74mpbs down and 20 up. #telus should commit to their infrastructure and upkeep copper service where fiber is not available.

• 
  Nosaj Newo (Vancouver,Canada) (@jasonowen7937) reported 7 minutes ago

  @jjohn352 @koodo @TELUSsupport They us AI now to cover for Indian speaking customers service reps so you can understand them. Telus quality sucks

• 
  steviey19 (@sck1919) reported 10 minutes ago

  @DanielHill71510 @TELUS How were you getting charged for 2.5 years and not notice. Lmfao. At this point you’re an idiot.

• 
  Brookfield👁️❤️🇨🇦💵💦scheme 👉 carneywatch.ca (@kicknsass) reported 12 minutes ago

  @JonFraserTF @TELUS I cut the cord about a year ago. Was a mobile customer for 20 years. Couldn’t take them anymore. The overseas service or lack there of, the reception was terrible, wouldn’t work with me on pricing. Very happy with the change. @Starlink next year when contract is up.

• 
  Spaced Alien (@VedderFreddy) reported 15 minutes ago

  @JonFraserTF @TELUS I ditched them over 20 years ago and told them I would never go back.

• 
  R J Harley (@dr_r_j_harley) reported 19 minutes ago

  @JonFraserTF @TELUS I could say similar things about Bell. Our oligopolies provide terrible service across the board.

• 
  Goosedog (@Piccoq333) reported 22 minutes ago

  @JonFraserTF @TELUS I was a 30 year customer and got the service you described . I was happy to leave. All the Cdn Cell phone companies are the same when it comes to acknowledging customer loyalty.

• 
  Karin Kloosterman (@kazakloosterman) reported 23 minutes ago

  @JonFraserTF @TELUS Agreed. I use Public Mobile. Lacks a bit in customer service but pays back in cost savings which are huge.

• 
  Chantal 🇨🇦 (@veg_head1) reported 23 minutes ago

  @JonFraserTF @TELUS Biggest regret going with them. Also Price Alarm sold to Telus and service what’s never been the same

• 
  Sandie 🇫🇷🇮🇱🇨🇦🇺🇸 (@SandieAschem) reported 23 minutes ago

  @JonFraserTF @TELUS They have the absolute worst customer service!