Telus Outage Report in Pender Island, Capital Regional District, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (48%)
• Phone (23%)
• Wi-fi (13%)
• TV (7%)
• E-mail (5%)
• Total Blackout (5%)

Live Outage Map Near Pender Island, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	8 days ago
Sidney	Phone	28 days ago
Sidney	Phone	28 days ago
Sidney	Internet	2 months ago
Sidney	E-mail	3 months ago
Sidney	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 4 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Finnegan66🍀 (@Finnegan661) reported 13 minutes ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

• 
  Finnegan66🍀 (@Finnegan661) reported 20 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  Bill Perry (@Captnwilly) reported 22 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 34 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  michael eso (@mjeso) reported 35 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  David Martin (@SailorsDavid) reported 36 minutes ago from Pender Island, British Columbia

  @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MacT & Lowe (@OilersonMars) reported 3 minutes ago

  @ShawInfo Cancel everything shaw! Paid the extra for the customer service. Buy as of today your customer service proved to be no better if not worse than telus! Bye bye!

• 
  Tibalt Ablaze. (@Ansovald) reported 6 minutes ago

  @RogersHelps @mc62210343 @Madderlinee And I thought your cell service sucked hard... glad I dumped you and went to telus 4 years ago.

• 
  Avery Johnson (@johnsonave) reported 9 minutes ago

  @darienm2 I live in Allard too and my service suuuuucks 😩😩😩 although tbh it’s been a lot better since I got the iPhone 12, so I see what Telus is playing at 💰

• 
  Dahlia Woods✳️RISE UP! (@RdLessTrvled) reported 9 minutes ago

  @Kromski1 @ShawInfo Our internet has gone wonky too, their solution is always 'fibre'. I refused them entry onto my property when they laid the cables, so nope! Copper has worked all these years, make it work, not playing these games... keep us posted if Shaw has any more integrity than Telus.

• 
  Beth Allan (@adolwyn) reported 12 minutes ago

  @JennaNicholAT @Crackmacs I was going to recommend Shaw, but I see you’re looking to move away from them. In my neighbourhood (beltline), Shaw has been FAR superior to Telus. I once tried to get TekSavvy and it was a disaster too, so... I can’t be of much help. 😬

• 
  Mike Christie (@SAVERUGGLES604) reported 13 minutes ago

  @TELUS you are by far the most inconsistent provider for services... internet goes down every day, tv signal doesn't work.. Just the worst... from a 10yr customer .... the worst

• 
  Lindsay William-Ross (@SquashBlossom) reported 14 minutes ago

  @TELUSsupport A power outage/surge caused my modem to reset last night, spent 1hr+ w Telus on phone. Now today internet drops out every few minutes for 10-60+ seconds. Please help.

• 
  Leonardo Greed (@leonardogreed) reported 15 minutes ago

  Once again, trying to play online or watch classes during the pandemic is a pain in the ***, thanks to @TELUS @TELUSsupport with their unstable connection for almost 2 weeks.

• 
  Mitchell’s burner (@realmitchburner) reported 15 minutes ago

  Just used LTE for 3 hours **** Telus!”

• 
  Angeler (@ang_dawson) reported 15 minutes ago

  So I just bought a new iPhone and when I was copying my old one over it asked me to sign in with an email address I don’t know or have seen before. I bought the phone new from @TELUS , did they sell a refurbished phone as new?! @Apple