Telus

Telus Outage Report in Pender Island, Capital Regional District, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pender Island, Capital Regional District, British Columbia 12/14/2025 20:20

December 14: Problems at Telus

Telus is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet
CanadaSidney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Bootsnhearts1 Bootsnhearts (@Bootsnhearts1) reported

    @myinwit @ianhanomansing If people want media coverage to change I have a simple way. Bell owns a lot of media CTV If say 200k people agree to cancel their bell cellphone and move to say TELUS. That action would hammer Bell revenue to the tune of at least $2m. Per month. They care so much about subs/ARPU

  • Bootsnhearts1 Bootsnhearts (@Bootsnhearts1) reported

    @JohnMBauer1 @_LoveMTB_ You can likely find similar with TELUS. Most times they will match to gain a new customer. It’s worth the switch to help force the media to be fair in their coverage.

  • Bootsnhearts1 Bootsnhearts (@Bootsnhearts1) reported

    @222Minutes If people want media coverage to change I have a simple way. Bell owns a lot of media. If say 100k people agree to cancel their bell cellphone and move to say TELUS. That action would hammer Bell revenue to the tune of at least $1m. Per month. Subs and arpu is all they care about

  • Bootsnhearts1 Bootsnhearts (@Bootsnhearts1) reported

    @TheoFleury14 If people want media coverage to change I have a simple way. Bell owns a lot of media. If say 200k people agree to cancel their bell cellphone and move to say TELUS. That action would hammer Bell revenue to the tune of at least $2m. Per month. They care so much about subs/ARPU

  • ThomasW86935397 Thomas Wilson (@ThomasW86935397) reported

    @HatesCanada @TomShypitka Damn. Yep, rural areas kinda suck that way. Been there. Paying to use the app is bullshit. It take it no one has answered that question. Great that Telus is hosting it, but the Prov should be paying for the Service. Unreal. I take back my previous sarcasm.

  • BearNeccessitea Bear With Me (@BearNeccessitea) reported

    I'm ready to lose my ****. We have had little if any wifi for weeks now, the landlords have okay ish signal, Telus says it's not their problem and their stuff shows it "working perfectly". We can't just get our own connection b/c we don't have the wiring in here for it.

  • microwish e livingston (@microwish) reported

    @DavidHartwick_ @Shawhelp I switched to Telus SOLELY because of the disgusting customer service from Shaw. A 25 year customer and was treated condescendingly and extremely rudely. I was shocked. They do NOTHING for their loyal customers and I’m happily paying more now .

  • z_or_zee Victor Mattiece (@z_or_zee) reported

    @ValueNotDeadYet @sohaibab9 not sure. i only know they use Bells network for sure Telus sucked for me outside of BC.

  • middleL33tstern Hank Scorpio (@middleL33tstern) reported

    @TELUSsupport continuing to get spam calls from Telus numbers. Up to 7 calls today. The block function doesn't work if they're using different numbers each time

  • Bootsnhearts1 Bootsnhearts (@Bootsnhearts1) reported

    @TrueNorthCentre @AndrewLawton @TheoFleury14 Please retweet If people want media coverage to change I have a simple way. Bell owns a lot of media. If say 200k people agree to cancel their bell cellphone and move to say TELUS. That action would hammer Bell revenue to the tune of at least $2m. Per month. Your $=power take it