Telus Outage Report in Pender Island, Capital Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Telus
Telus is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (22%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Sidney |
Phone | |
| Sidney |
Internet | |
| Sidney |
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| Sidney |
Internet | |
| Sidney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jude_staying_home💉💉💉💉😷🇺🇦🇨🇦
(@StayingJude) reported
@pondering2 Next time I will refuse an in person visit and if that’s a no go, I will go with Telus as much as I don’t want to support them.
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Blackfoot-Lakota FNs🪶🇨🇦🇺🇸💙🇺🇦💛
(@ThoughtsNations) reported
Use your First Nations voice and you get your cable/wifi reconnected! @TELUS @TELUSsupport your employee screwed up and it cost me! Miigwich to Mark at home service’s customer service for getting me back online! Now waiting to tell mobility to credit the data I lost!🪶😡🇨🇦
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Benny
(@Benny74392603) reported
@TELUS @FriendlyFuture restore service. I am about 5 minutes away from discontinuing my telus account. Suddenly without warning disconnect my service seconds after I made a call.
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Sluggo8
(@im_sluggo8) reported
Is there a worse customer service experience than @TELUS @TELUSsupport or all the internet and telco service providers the same?
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Death to the invaders 🇨🇦💙🇺🇦
(@AndrewPeters01) reported
@ThoughtsNations @TELUS @TELUSsupport Are they supposed to be the better option for home internet in BC? Because if so yikes, I looked at their plans and honestly I’d say our East Coast based internet provider has better prices. Though living in Ontario and being locked in with a east coast based company sucks
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T
(@timel3ss_t) reported
Anyone who's with @TELUS is there a service outage in Brampton?
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Mat
(@KingMatQC) reported
@koodo @TELUS You should do something really fast about what "la facture" talked about tonight. It's easy to lose the confidence of your customers. I'm a loyal Koodo/Telus customer since more than 10 years but that may change real fast.
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ttv_thelittleoptimist
(@little_optimist) reported
Clown **** happening with this Telus Arena Series. They're allowing a season 15 pred to play in the intermediate division (highest rank Diamond). The admins are legit just turning a blind eye to it and calling it an "admin error"...
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Clayton Burns
(@ClaytonBurnsPhD) reported
@LaceyLaceyp B.C. gov opposite of Amazon—slow-moving, obsessed with PR, just doggedly incompetent in moving information. Learn callback from Amazon. Everyone such as Telus should be doing it.
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theDTESbear
(@theDTESbear) reported
@TELUSsupport Why is your Telus TV+ app stream such poor quality? Can’t even see the hockey puck. I feel like it’s 2001