Telus Outage Report in Pender Island, Capital Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Telus
Telus is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
-
Internet (46%)
-
Phone (29%)
-
Wi-fi (10%)
-
TV (6%)
-
E-mail (5%)
-
Total Blackout (4%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Sidney |
||
| Sidney |
Internet | |
| Sidney |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
-
Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
-
Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
-
David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
-
Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
-
Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
-
michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
-
𝕗𝕦𝕞𝕠𝕟
(@f_u_m_o_n) reported
@SalsaTekila I’m so ******* confused lol. Where ******** does rent cost $80 and data cost $15 I’m in BC. My rent is $1300 which is amazing for my area. $80 for data through Telus. Had cheaper plans but always burn through it and get overcharged. $80 is unlimited
-
DanDan
(@DanDan87984420) reported
@b_cmack @theJagmeetSingh The problem is the corporations that received CERB. He gave away lots of CERB to his friends and companies that control the media. Rogers, Telus and Bell took over $240 Million in benefits despite record-high sales. Bell: $122.9 million Rogers: $82.3 million Telus: $38.6 million
-
David Mayhood
(@dmayhood) reported
Just a note to business owners: It is impossible to talk to anyone at @TELUSsupport to get a landline fixed. I'm paying $135.01/mo for zero service. Telus "fixed" the connection from the pole to the building. Now it's cross-connected with a different line. Telus: A phone company
-
Nidhi
(@randomNidhi) reported
Does anyone know where I can complaint against Telus? They're jerking my elderly parents around who moved to a condo and for 2 weeks Telus is "trying" to get the landline connected and now say they may have to pay for some connection line. Countless phone calls and tech visits
-
Ryan Van Pfisier
(@RPfisier) reported
@TELUSsupport are you guys blocking Shaw's website? No one at our office (or anyone with telus internet at home) can access our Shaw login's to watch TV on our computers. This is literally only happening on Telus' internet
-
theo from gob
(@itlooksreal) reported
You have to hand it to Telus for being like "animals are our brand" for like 20 years. Don't fix what's not ever going to break
-
David Mayhood
(@dmayhood) reported
@JanetRWees Thanks, yes. I got your info. I'll try it. I know where the problem is. It's on the supply line from the pole to our house. It was caused by rain shorting between two lines. One is a business line; the other is our home phone. Telus won't allow me to explain that. It's absurd.
-
Chloe Driver
(@ChloeDriver_) reported
@TELUSsupport is TELUS down in the Vancouver area?
-
Waseem Razvi
(@w_razvi) reported
@TELUS @TELUSsupport @TELUSsupport WE had our phones replaced by Apple lost all our data, and still are experiencing network error, robotic voices, dropped calls, cant hear the caller whatsoever, spotty data speeds. I AM DONE
-
ⓔⓗ🇨🇦
(@eringobraghh___) reported
Who are you using for your cell provider?? Getting beyond frustrated with @TELUS cause their support team ignores tweets and can’t answer simple questions. I shouldn’t need to log in 84 times and verify my Twitter in order for you to answer a simple question