Telus

Telus Outage Report in Pender Island, Capital Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pender Island, Capital Regional District, British Columbia 11/13/2025 02:05

November 13: Problems at Telus

Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney and Pender Island.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet
CanadaSidney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • mwest_ Mike West (@mwest_) reported

    @Bryson_M @BenKlass To me, the only thing this merger tells us is that Bell-Telus network sharing (which is very “efficient” for lack of a better word) was too hard to compete with.

  • DerekHarpell Derek Harpell (@DerekHarpell) reported

    @CanadensisMax He wants it to fail. Then privatised medicine can swoop in. Why does Telus have my medical records?

  • AmberRemi 𝒜𝓂𝒷𝑒𝓇 (@AmberRemi) reported

    We've been on hold with Telus for 2 hours send help Their music loop is getting real annoying

  • dgidziu DGidrewicz (@dgidziu) reported from Calgary, Alberta

    @Lorian_H Telus is going to want to earn their money back for all this advertising. There must be a back door promise from @jkenney for a minimum profit. Otherwise they would never spend so, so much on expensive advertising.

  • barbara_mallar Barbara Mallar (@barbara_mallar) reported

    @Shawhelp Yes, we have no service, phone Internet & .TV. This happens too frequently, if l had a choice l would be using Telus.

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    Natale points to churn as evidence of competition. Perhaps a bit of that but also with sheer customer frustration with Bell, Rogers & Telus. If this 4-to-3 merger b/w Rogers & Shaw goes ahead, that frustration will have one less important rival to go to 21/

  • slimschadey161 slimschadey16 (@slimschadey161) reported

    Switching over to @TELUS for my inter web and TV from @ShawDirect. Better service and price

  • CroninCam Cam Cronin (@CroninCam) reported

    Truck hit a communications line across East King Edwards Ave between Main and Fraser @Balkan It’s now so low trucks are all hitting it. No idea who it belongs to and the city is no help. @TELUS @ROGERS #telus #rogers

  • Al_leithi whattodo (@Al_leithi) reported

    @TELUS Just I want one reason why charging me for location I don’t have any more?! I had called Telus never get the right person to speak to 😔

  • Jcds_92 Justin Smith (@Jcds_92) reported

    @TELUS Even the loyalty department is lazy. Like seriously trying to see how it will cost me to go up on my internet and no will answer. It like you guys want to lose someone who been with this company for the last 8 years. If someone doesn't answer I will cancel my service and go with-