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Telus

Telus Outage Report in Pender Island, Capital Regional District, British Columbia

Why is my Telus service not working?

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Telus

Telus is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Pender Island, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

CityProblem TypeReport Time
Sidney Internet 5 days ago
Sidney Phone 25 days ago
Sidney Phone 25 days ago
Sidney Internet 1 month ago
Sidney E-mail 3 months ago
Sidney Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • MetalBlonde
    Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • SailorsDavid
    David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • DoubleA86
    A (@DoubleA86) reported

    @codster_ @lenderonabender It won’t happen. In MTL, clinics that are under the WELL umbrella have opened right across clinics under the Telus umbrella. I was part of a private clinic that was bought by Telus. It turned into a **** show. My doc left to a clinic that is in WELL’S network. I’m very impressed

  • DKCKingston
    Doug (@DKCKingston) reported

    @muradhem @rexglacer Since 2017-Canada China Business Council-Huawei was on the board of directors: They have "already installed" 5G equipment in Telus cell towers across Canada. Employment & Social Development CDA made Telus sign an NDA regarding the extent of existing Huawei 5G network operations

  • stuckincentre
    Bill McStravick (@stuckincentre) reported

    @althiaraj All government of Ontario offices, if signal strength allowed, use a 3G wireless router as back up/back door for their LAN and WAN equipment, now being replaced with 4G/LTE, which contacts Telus's Huawei network, so, Gov' ON backdoor Huawei bad.

  • Kisai
    Kisai (@Kisai) reported

    There is definitely something happening between the TELUS tv box and the modem as every time a scheduled recording started the internet cut out and the recording was also wrecked.

  • Norlaine
    Dr Norlaine Thomas (She/Her) (@Norlaine) reported

    @DavidTaylorNYC @Cat74458367 @jkenney Where we are, Telus only offers internet service via the phone lines. Think about that. Dial-up speeds. And we are pretty close to a major city. They aren't properly servicing our area, how bad can it be in remote communities?

  • FourSeasonSigns
    FourSeasonSigns💙🇺🇦 (@FourSeasonSigns) reported

    @amys_here @leftysove It was a few months back for me. Telus called and wanted me to add a bunch of stuff so I said nope. then they said okay your bill is going down by such and such. Rascals. :D

  • realnewsnow83
    Real News Now (@realnewsnow83) reported

    @TELUS worst customer service on the planet goes to you. It's ridiculous that I have to get the crtc, my MLA, Equifax, Trans Union and the commissioner for telecom complaints involved to resolve an error in your behalf. You've lost my business for life. @ConsumerReports

  • BucciJeff
    Jeff Bucci (@BucciJeff) reported

    @jkenney Hopefully, it won't be a rip-off like Telus. I still have an unanswered complaint with Telus.

  • DavidTaylorNYC
    Guacamole Dave 🥑 (@DavidTaylorNYC) reported

    @Norlaine @Cat74458367 @jkenney Telus usually has Smart Hub service. $60 for 25/25 speed for 500Gb. How was your cellular 4G service before 5G came out?

  • johnthecritic
    Brian Conroy (@johnthecritic) reported

    @wjohnd @TELUS Same thing happened to me a few years ago. They misinform you and get you to pay the full bill promising discount on the second never happens. You’re now locked in to a contract they screwed you. @canadianseniors are targeted