Telus

Telus Outage Report in Pender Island, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pender Island, Capital Regional District, British Columbia 01/02/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet
CanadaSidney Internet

Community Discussion

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Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • KatelynRST Katelyn Rose 🚀 (@KatelynRST) reported

    The telus app ******* sucks. Literally useless. Anytime I need assistance from telus I have to phone or go in. And I don't like anywhere near one and I work all day everyday so I can't phone...

  • SeriousLiamer SeriousLi (@SeriousLiamer) reported

    Trying to help my senior parents upgrade their internet speed and remembering why I haven't been an @TELUS user for the last 5yrs. @TELUSsupport do better for seniors. Your customer service is a God damn joke.

  • JoshLeier Josh Leier (@JoshLeier) reported

    @LukeCoughey @TELUS @Rogers Really? Bad service?

  • jprascal JPR (jprascal) ❤️#BLM🥰😎 (@jprascal) reported

    @mcglovin36 Price. Seems to be considerably higher than Telus and the general idea I’m tossing around is .= service for slightly better pricing and collecting maximum points in a single place. Sask Tel service is top notch imo, strictly pricing and points.

  • LukeCoughey Luke Coughey (Standing with Billy) #BeepBeep (@LukeCoughey) reported

    @JoshLeier @TELUS @Rogers I tried them once before 15 years ago and only lasted a week. This time I figured there is no chance that they could still be as bad. It was as though nothing changed in 15 years.

  • TuThanhHa Tu Thanh Ha (@TuThanhHa) reported

    "In order to communicate with each other and coordinate the recovery effort, some employees started swapping out their SIM cards for Bell or Telus SIM cards that they had received back in 2015 as part of an emergency contingency plan established between the wireless carriers."

  • mrmakerbot Ol' ***** Bean (@mrmakerbot) reported

    @TELUS customer service is horrible. My wife's phone was drooping calls all of a sudden. They said it was a device issue. She then bought a new phone and the same thing started happening again. They were unable to provide any support/resolution. She had to switch providers.

  • adilally3 Adi Lally (@adilally3) reported

    hey @TekSavvyCSR can you offer me a good price for gig internet @TELUSsupport charging me for 150 and tv for 168 a month and the internet never works there’s also a fibre box on my road but Telus doesn’t care. They never did. They want us to pay for the bulid I’m sorry @Shawhelp

  • john23447 John (@john23447) reported

    @TELUS @TELUSsupport why is ur wifi service so bad today?!?! This better be fixed ASAP or I will be switching to bell.

  • StillHatesIt KellieLovesSmiles (@StillHatesIt) reported

    @canuck4liberty @TELUS Disgusting. Why force nonsense rules on your employees. ******* gross *** behavior. **** covidians