Telus Outage Report in Pender Island, Capital Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Telus
Telus is having issues since 01:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Sidney |
||
| Sidney |
Internet | |
| Sidney |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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miranda haley
(@mirandahaley1) reported
@TELUS why ******** do you send someone to my door to sell mobility 2 days after I said no on the phone? #Covid_19 #harassment
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IAN MEYER
(@ianmeyer1955) reported
@lizzyinyyc @youseepeeYYC I made it clear to telus that I expected the installer to be vaxed- I checked his QR code- and masked, and there was no problem.
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Adamo C
(@chiadamo) reported
Anyone else having issues with @Telus Internet right now?!
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Brian Cole
(@BrianColenet) reported
@voipms Looks like another issue with Inbound termination. Seems to be affecting numbers in Southern Ontario and confirmed with routing inbound on TELUS and Bell. ETA on fix? Not holding my breath...
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Yankee Canuck
(@YankeeCanuck) reported
@Halpingal to Shaw. Telus also has the worst customer service & if you have to call in for assistance, be prepared to wait up to 90 minutes just to get thru. I swear, if I called Shaw & asked rhe best way to pick my ear with my elbow, they'd have a tech that could walk me thru it. With
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Curt McNaughton 17.5/8.95mmt
(@MdmCurt) reported
@RobSomerville1 @TELUS I have a couple, we just recently switched off Telus hubs. They do help if your signal is on the edge
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Faye Fox
(@MissFaye77) reported
@TELUSsupport I do not give permission for Telus to contact me about any of their services beyond what I have. I’m not interested in helping you grow your market share by not offering me a service I have paid for. #shameonyou
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berg16
(@berg162) reported
@BCLions @ryan_4real21 @TELUS Defence is not a glamorous position, never has never will.
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Leslie Anne
(@stamourla) reported
@Rhiannon_Kirton @TELUS Obvi the situation and context is bigger (and awful!) but as a band aid fix!
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Hushton Block
(@HushtonBlock) reported
@RobSomerville1 @TELUS It all depends on the how and where the antenna gets placed... Trick is to have service provider more troubled by the poor service you receive than you are...then they can start owning the problem.