Telus Outage Report in Pender Island, Capital Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Telus
Telus is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Sidney |
Internet | |
| Sidney |
||
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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The CRE Hunter
(@thecrehunter) reported
It is not a lot of money... but just can't take this kind of business practice @TELUS. Personal opinion this is very bad and unethical business practice.
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shame
(@shamesonovo) reported
@n_orthside ionno about all that bro telus hold me down
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X #LetsGoOilers ( ART )
(@Artman101a) reported
@Rj_InCan_AB I had the exact thing happen to me.. I shut off my Telus box and powered down tv ... waited 30 seconds and bam it reset everything including the tv..
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Angus Mowat
(@AngusMowat) reported
I went over my data cap and even with 5 bars of 5g internet I can't play a game of chess. Canadian cell phone plans are garbage @telus
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Daphne Devine
(@MzDevine_) reported
Be aware, when hooking up internet service through the smaller companies in YYC, they are RELIANT on @ShawInfo or @TELUS to hook you up. Today is officially 2 weeks I've been waiting for internet access in downtown YY, as @shaw.ca refuses to respond to teksavy's escalationS 🤨
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Beth Shaw
(@Jake1932) reported
@TELUSsupport how many calls do you need to make to Telus to arrange for an installation? We called and have now been waiting 3 weeks…literally! Not impressed with your service.
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Sassy, classy, and little bad-assy
(@albertagirl635) reported
@Martyupnorth_2 @campyottawa The Bay did that ohh did not work so well for them. Telus did that haven’t spoken to anyone overseas lately- I guess that’s not working for the either
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Gen_Grevious ∞
(@Hrbngr_of_btfl) reported
Holy **** @Telus can I just load one 20 second video? I'm sick of paying top dollar for this ****** service!
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Joseph Cobbold
(@joseph_cobbold) reported
@TELUS people should be very careful when they cancel their contract with Telus because 9yrs ago i cancelled my contract with them and I just found out Telus took me to collections over $21.50 9yrs ago and I just found out through Metcredit today, never got email 4 9yrs about it
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Joseph Cobbold
(@joseph_cobbold) reported
Company. 9yrs never got email from telus what a joke, after 9yrs now this collection company want $190.37 which I don’t mind paying but surprise how telus can ruin my credit over $21.50 wow