Telus

Telus Outage Report in Pender Island, Capital Regional District, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pender Island, Capital Regional District, British Columbia 12/13/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet
CanadaSidney Internet

Community Discussion

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Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlliAlliG AlliAlliG (@AlliAlliG) reported

    @BarleyBoy20 TELUS!!! God damn I have Shaw

  • FUNGUY416 canadian bad dream (@FUNGUY416) reported

    @TELUS @TELUSsupport after almost 2 hours on the phone again this week to correct my bill, my latest is once again over billed and missing discounts and promised credits. Awful service. I am disgusted with myself that I made the change from @RogersHelps.

  • 7kkhs VancityKevin (@7kkhs) reported

    @TELUSsupport @TELUS - couldn’t get data service at all at 12:30p today at Roundhouse in @WhistlerBlckcmb - what gives? Tried rebooting phone etc. - still didn’t work.

  • cndbassetmom corinnac23 (@cndbassetmom) reported

    /3 I would like to see the account owner receiving the texts, especially around Christmas! I would also like to speak with a human, about this whole fricken gong show. I stayed with Telus for the customer service, but there’s not event that now!!

  • AffectionSinful Sinful_Affection (@AffectionSinful) reported

    @TELUS I've been with telus or over a year, AND HAVE HATED EVERY DAY OF IT!! NOTHING BUT PROBLEMS

  • terryhong Terence Hong (@terryhong) reported

    @TELUS @TELUSsupport - I’ve spent 8 hours in the last 3 days talking to various support people - after having had to figure out what went wrong in the first place myself. Every single thing that could have gone wrong had gone wrong. Since I work for you now, wanna know about it.

  • terryhong Terence Hong (@terryhong) reported

    The best part about Telus is not having to talk to anyone. Or hanging up on support hold because you’re able to do it yourself. The worst part is when you have to talk to anyone. At all.

  • slish Slish (the other Dryden) (@slish) reported

    @felix34957067 @garncarlos @TELUSsupport Not sure what to add. I don’t have Telus so don’t know their set up. You’ll hopefully get that assistance from their support.

  • slish Slish (the other Dryden) (@slish) reported

    @garncarlos @TELUSsupport no it should be her netflix account user name & password - if they’re the same for both Telus & NFX then it’s the same but if her NFX account name & PW are diff from Telus login it will be NFX she uses to log in to different devices.

  • MasterVall Angelo (@MasterVall) reported

    @TELUSsupport Terrible issues with texting for almost two weeks now. I didn’t know that so many people they have the same problem! I can’t receive or send text, with Telus network, if I’m not with wifi coverage!