Telus Outage Report in Pender Island, Capital Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Telus
Telus is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (27%)
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Wi-fi (9%)
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TV (7%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi | |
| Pender Island |
Phone | |
| North Saanich |
Internet | |
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Nate
(@angrynate) reported
I will shout this from the mountain tops until my dying breath, @TELUS has the absolute worst customer service in the entire universe.
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Pierpoint
(@Pierpoint20) reported
@TELUS This can’t be true. I’m in Ontario and the past week+ our calls are all dropping constantly and our data isn’t working despite it being the beginning of our billing period. We call, you say there aren’t any issues, yet EVERYONE I know w/Telus is having issues
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🏳️🌈♿ Lorna Appleby 🏴 🇨🇦
(@Shadowydreamer) reported
from
Nanaimo, British Columbia
Asked to be put on @TELUS do not call list three times. Nope, their farmed out sales team keeps calling. Half the time they hang up when they're asked to hold while I'm fetched. I'm about ready to start blowing a soccer whistle in their ears. #SpamCallers #DoNotCall FFS
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Bdubz30
(@bdubz30) reported
@TELUS I am unable to use my apps or text messages on my Samsung s10. I have unlimited data plan but my apps say I'm offline or unable to connect. My text messages keep failing to send. Even on wifi. Is there some sort of connection issue.? I have tried everything.
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BethRuston
(@BethTrio) reported
@Stormymaryann Telus but others had Telus and never lost service or those who did it was brief. I might have to call them.
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travellingthisworld
(@travellngworld) reported
@WKRPinCanada @whitesox Damn. I was looking for it on the Sports section on Telus... They aren't replaying it. 😢
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Beth Allan
(@adolwyn) reported
@_LaineyBoggs_ The problem is, technically, parents have to sign the consent or be there in person to consent. At least that’s how many vaccinators were treating the rules at the Telus vaccination site. They should be assessing kids as mature minors, but the guidance says they aren’t.
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Pat
(@pjdugue) reported
@TELUSsupport Now it doesn't seem to be a Telus problem, it's a OnePlus's. Seems to be related to an update that doesn't let me modify the APN settings. Spoke to Telus support and they helped me out.
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Holly
(@hollyalicia) reported
Reached out to @telus today to see about a new plan and the “best” deal they could give me for bringing my own phone and being a customer for 10+ years was $80/month for 15gb. I don’t need 15gb so would expect to pay less but nope $80 was the best they could do! #timetoswitch
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| mose |
(@mose) reported
Heat. Second heatwave here (Vic) not as bad (Yet) as the last one. New @TELUS router out of sun on a table - a fan blowing on it! Speeds now down to 6mbs (was 89mbs). Old house, no air - probably cook dinner on my desk let alone router or laptop!!!! Drinking heavily(er) now.