Telus outages and service status in Pender Island, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Pender Island, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

City	Problem Type	Report Time
Sidney	Internet	1 month ago
Sidney	Phone	2 months ago
Sidney	Phone	2 months ago
Sidney	Internet	3 months ago

Community Discussion

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Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Finnegan66🍀 (@Finnegan661) reported 4 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  Bill Perry (@Captnwilly) reported 4 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Finnegan66🍀 (@Finnegan661) reported 25 minutes ago from Sidney, British Columbia

  @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 29 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 45 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  David Martin (@SailorsDavid) reported 46 minutes ago from Pender Island, British Columbia

  @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

• 
  michael eso (@mjeso) reported 49 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  Finnegan66🍀 (@Finnegan661) reported 49 minutes ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Payne (@rpayne1956) reported 1 minute ago

  @ProvoGal01 @TELUS @TELUSsupport Try calling CRA or service Canada or any other Government office and you will get the same results.

• 
  Adam (@Tweedledee2022) reported 4 minutes ago

  @TELUS why are you trying to scam your customers?? I called to cancel my contract and paid $1200 to pay off my device. Your representative offered me a new contract to stay. They are now refusing to honour the contract I was offered even after admitting your employee assured me

• 
  TELUS Soutien (@TELUSSoutien) reported 5 minutes ago

  @SikmaBj Our apologies for the frustration over the phone. We'd be happy to help here and if you require any assistance with your TELUS services please send us a DM.

• 
  Gloria (@Gloria67778015) reported 7 minutes ago

  Just got a call back. Pressed 1 three separate times to accept the callback and your automated service hung up on me to try again later. This is absolutely a joke at this point. Nothing works at Telus. I can’t cancel my services cleanly. Can’t get thru. Callback not working

• 
  Tracy🌴♌🌊🎱🏹 (@ProvoGal01) reported 9 minutes ago

  Excuse me @TELUS @TELUSsupport Why do you outsource your call center jobs to India? You're a Canadian company! Why are you not hiring Canadians to do this job? Why am I getting calls from a call center in India about my account? There are more than enough Canadians looking for work I will not accept calls from some call center in India about my service!

• 
  Lloyd Carr (@Fastcarr) reported 9 minutes ago

  There must be a way to sue @telus for the piss poor stream vs advertised. What a ******* joke.

• 
  NoneOfYourBusiness (@RightHereEh) reported 9 minutes ago

  @AmazingZoltan I used to think it was Telus customer non-service but since I inherited Rogers non-service through the Shaw takeover, I would have to agree with you. Gonna be a lot of crying in call centres in India today.

• 
  Jim Kearley (@JimKearley) reported 10 minutes ago

  @SteveSaretsky Rogers is getting their *** kicked by Telus. Rogers customer service is non-existent.

• 
  X - Warren "Moon" Lukinuk 🇨🇦🍁 (@warrenlukinuk) reported 12 minutes ago

  @JackieBee_16 @Oilers_Insiderr My telus wifi is terrible.

• 
  Cornerstone Marketing Inc. (@CS_MarketingInc) reported 12 minutes ago

  @gallomimia @cdntradegrljenn Owned by Telus - so same network