Telus

Telus Outage Report in Pender Island, Capital Regional District, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pender Island, Capital Regional District, British Columbia 12/08/2025 15:20

December 08: Problems at Telus

Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (6%)

    TV (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Pender Island, Capital Regional District, British Columbia

The most recent Telus outage reports came from the following cities: Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSidney Phone
CanadaPender Island Phone
CanadaSidney Wi-fi
CanadaPender Island Phone
CanadaNorth Saanich Internet
CanadaSidney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • parksie246 Ross Parks (@parksie246) reported

    So the first night we can relax and start to enjoy our new home and @TELUS craps out and @TELUSsupport can’t help. This is completely unacceptable at what point do these companies focus on customer service.

  • grizzyof3 grizzyof3 (@grizzyof3) reported

    @edmontonjournal @TELUS I keep seeing this damn story all over my feed as if it is taunting me. I don’t live in the middle of nowhere and can barely get 25mbps on a good day. Bad day I get nothing. I live 1.5km from a city of 68k. Better off if I lived in the middle of nowhere

  • crmhrtss caleb (@crmhrtss) reported

    YO @TELUS WHY YA WIFI NEVER WORK BRO WHAT ARE MY PARENTS PAYING FOR🤨🤨🤨😒😒😒🤨😒

  • BigMistaJ1 jmoney(millionaire) (@BigMistaJ1) reported

    Telus sucks *** I’m so sick of all the corrupt anti-competition bullshit in this country

  • vchan Vivian Chan 🦄 (@vchan) reported

    @adamundefined @TELUS @TELUSsupport Lollll I mean considering this is the company that told me in order avoid slow internet speeds , my best bet was to stop using internet all together…. I don’t think doing what’s right is the route they thought to take first.

  • dinnerwithjulie Julie Van Rosendaal (@dinnerwithjulie) reported from Calgary, Alberta

    Renegotiating cel phone contracts is so much fun. I actually have to leave the @telus store to go call customer service to ask for a different plan and then go back to the store. Why are cel phone companies still like this??

  • blake_vince Blake Vince (@blake_vince) reported

    A shout out to Telus mobility customers. How is your cell service lately? Mine is borderline abysmal. Long term customer. Zero customer service to say/email updates if there are service disruptions?

  • roadpaul1 Paul Harman (@roadpaul1) reported

    @TELUSsupport We use a Telus Hub in the Cultus Lake area during the summer months only which means we pay $500/year for almost nothing. The equipment in the area is inadequate during the summer months. Customer service tells me to keep complaining in hopes an upgrade happens 🤬

  • Michael56283993 Michael Charles (@Michael56283993) reported

    Telus wants me to pay a bill without seeing the charges.Will not unlock access ro my online account.12 years of crap

  • Michael56283993 Michael Charles (@Michael56283993) reported

    Telus 24/7 tech support not open (recorded the call using app tape a call)