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Telus outages and service status in Pender Island, British Columbia

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Full Outage Map
  • Telus generated 0 outage signals in the last 24 hours around Pender Island, including 0 direct reports.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

  • mjeso
    michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • Finnegan661
    Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • MetalBlonde
    Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • Captnwilly
    Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • SailorsDavid
    David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • MetalBlonde
    Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • jayfl39
    JF (@jayfl39) reported

    @mikeinthevalley @TELUS @TELUSsupport I was 9 1/2hrs on the phone over 2 days with Telus trying to get my mom’s stuff sorted after my dad passed away. Their customer service is the biggest freakin joke. They also missed multiple scheduled callbacks from customer service agents and “managers”. Never again is to soon!

  • grimm_garth
    Garth Grimm (@grimm_garth) reported

    3 hours on the phone with tech support yesterday for a family member. He failed to mention moving the dsl cable from one port to a different one on the router. Service tech was here today and switched ports and fixed the issue. Do better @TELUS your customer service is a joke.

  • maplezealot
    zealot (@maplezealot) reported

    @JasonOnTheDrums Right, like the consumer cares about that ****. BlackBerry would still be alive. This who buy local non sense so hippies can feel good about where they buy their produce is stupid. Y’all probably bought $100 bucks on amazon this week. The point being, is if u can not produce it less than the competition. Its over. For the same reason Starlink is beating Telus, and SpaceX is growing. Buy local is a facad of foolishness that long term goes no where. Big box stores already won there.

  • Jikfranco
    Jikker G (@Jikfranco) reported

    @TELUS is a piece of **** company that will be bankrupt pretty soon. You’re fibre is **** Stop scamming people $T.TO

  • Sharisraven
    Raven (@Sharisraven) reported

    @TELUS trying to resolve issue with escalated support and all I can here are Roosters! Wtf hire Canadian

  • its6o4
    . (@its6o4) reported

    I work a side job for Telus International and I can’t even get support help. I wonder how the average customer feels. **** is so cooked.

  • ugochukwu619
    Apple (@ugochukwu619) reported

    @BrownBehaviour If only Telus will respond to you Those people are damn slow

  • perfectrose2011
    Wendy 🇨🇦 (@perfectrose2011) reported

    @TELUSsupport Investigate the many who make spam calls to your customers. Also with your sentence, did you not understand my comments. Not asking for any help but complaining about spam calls by those saying they're from Telus.

  • BoomerDivvies
    DividendBoomer (@BoomerDivvies) reported

    @TELUS $T.TO I hate your company. Truly. Been a business customer for decades just to be treated like ****. Dealing with an issue, a serious mistake on YOUR part, has been gruelling and terrible. The incompetence from your side is inexcusable. Your departments don’t talk to each other leading me to coordinate everything. Hopefully I’ll be able to file a complaint against you with regulators. And you also have a cell tower on our site for which you’re currently asking for a lease extension. That’s gonna cost you big time.

  • pewpewpew
    ✨🌈 Quinn 🇨🇦🇫🇮🏳️‍🌈 (@pewpewpew) reported

    @StephenWickens1 @HydroOne Apparently Telus’ outage map does as well