Telus Outage Report in Pender Island, Capital Regional District, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (57%)
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Phone (19%)
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Wi-fi (10%)
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TV (6%)
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Total Blackout (4%)
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E-mail (4%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney and Pender Island.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi | |
| Pender Island |
Phone | |
| North Saanich |
Internet | |
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Harvey
(@ThisGuyHarvey) reported
@TELUS Well, it's a long story, stretching back to November, in which I was told one thing during my call trying to get a better deal on my plan, with new phones. I've been charged more than expected, with sub-par phones, only to have your customer service's solution be to go back to my
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Nick Dumitru
(@nickdumitru) reported
@TELUS Time to cancel this Telus account and switch providers. Thanks for making it clear Telus.
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Apollo
(@Mattcryderman1) reported
@BrynMightyMouth Shaw / Rogers advertises 500 mb/ps and they can reach that but average in at about 300, so you can go with Telus for 75 and that’s not averaged down yet or Shaw at average 300.
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Jonas Worth
(@coachworth) reported
And thanks for the two year contract on TV that I didn't order. I don't even have TV service but you unilaterally added it for 2 years. Do you even know how a contract works? It requires two parties to agree. @TELUS This is why Canada needs competition in the comms biz. #Telus
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Surrey Murray
(@kylemurray90) reported
@TELUS is there an outage in Newton area of Surrey, BC?
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TELUS
(@TELUS) reported
@zacangryman Could you try to login to your Telus via your desktop? Trying to see if it is an account conflict or a app conflict, please DM us if you have more questions!
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Judy Maxine 🇨🇦
(@JudyMaxB9632935) reported
@Terence75852488 @BrynMightyMouth Same. And when I needed a box replaced, they came within a couple days, fixed no problem. Love Telus.
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TELUS
(@TELUS) reported
@eissyrc Hi Cryssie, are you experiencing connectivity issues with your TELUS home internet service?
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Chris Harvey
(@ThisGuyHarvey) reported
I don't usually take to social media to voice my displeasure, but my word @TELUS, you have some of the worst, piss poor customer service I have ever experienced. #CustomerServiceFail
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Violence Link Consulting TMS
(@stoddatm) reported
Ottawa hydro sent email Thanking us for being patient with them during the recent ice storm. Telus and other companies did not charge us for service for the amount of time we were out. Will Hydro Ottawa be reimbursing us for that time? @hydroottawa