Telus Outage Report in Pender Island, Capital Regional District, British Columbia
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (48%)
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Phone (23%)
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Wi-fi (13%)
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TV (7%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Sidney |
Phone | |
| Sidney |
Phone | |
| Sidney |
Internet | |
| Sidney |
||
| Sidney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Tootill
(@itootill) reported
Ditched @telus years ago because they pissed me off with their substandard service. Just found out today they discriminate against new hires based on COVID vax status. Cold day in hell before this company gets a dime of my business.
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You, in the bushes.
(@youinthebushes) reported
If @TELUS can ever get their act together and run decent internet to my neighbourhood they are GUARANTEED to get every single @Shawhelp customer to sign up for them.
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Alex Dunkley
(@thealexdunkley) reported
@TELUSsupport why is telus giving me daily phone calls to my cell that just hang up when I answer. And yes I tried to call and ask but was hung up on when I got my callback.
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Hasan Rizwan
(@HasanRizwan19) reported
@TELUS I've written a long complaint to your Telus Business inbox regarding my wife's horrible experience getting a new phone delivered and subsequently being flagged as stolen. Cost me business and a whole lot of time with no apologies coming. I need to reach out to your bosses.
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Haliburton Highlands Health Services
(@HHHSCares) reported
Calls placed through other networks such as Rogers, TELUS, or NFTC are connecting. Work is being done with Bell to resolve the issue as quickly as possible, and HHHS will provide an update when the issue is resolved.
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Global Cooperation #VaccineEquity
(@TheShoeLady33) reported
@JDotSinton @shazmamithani @cpsbc_ca Hey Jules it's unlikely any new FP physician will issue a 12 month prescription on first meeting regardless of your condition being stable because thyroid requires monitoring, usually 3/12 is max Rx. Nothing to do with Telus
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Steve
(@canyougeek) reported
man.. 6 years with @telus @TELUSsupport and no issues .. 'UPGRADE' to 2.5gig down and up .. 2 major outages requiring on site tech visits in 4 days. Currently no internet/tv until at least 0800 tomorrow when the tech gets on site.. fun night with 3 kids incoming..
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Mayflower 🥺 ☀️🥶 🏳️🌈🇹🇭🇨🇦
(@mayppong) reported
@youinthebushes @TELUS @Shawhelp I think Shaw had made a deal so that a lot of condo buildings exclusively install only their stuff as well, effectively locking out Telus. The whole thing is a mess. Also I've been told Telus support is not much better. You're really just getting the fibre internet.
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♥️ Aileene
(@notAileene) reported
I miss Canadian internet. @TELUS Comcast is bad rn. 😭
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Dennis
(@DennisSanche) reported
@TELUS is a shockingly bad company. I spent 1 hour on hold to move services only to be hung up on by a call center in the Philippines. While on hold I was told how sustainable and tech savvy they are. Um no... it's an outsourcing racket and low tech. Buyer beware.