Telus outages and service status in Pender Island, British Columbia

Problems in the last 24 hours in Pender Island, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Pender Island, British Columbia

Latest outage, problems and issue reports in Pender Island and nearby locations:

• 
  Finnegan66🍀 (@Finnegan661) reported 5 minutes ago from Sidney, British Columbia

  @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

• 
  David Martin (@SailorsDavid) reported 11 minutes ago from Pender Island, British Columbia

  @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

• 
  michael eso (@mjeso) reported 21 minutes ago from Sidney, British Columbia

  @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

• 
  Bill Perry (@Captnwilly) reported 32 minutes ago from Sidney, British Columbia

  @TELUSsupport how do we get Telus technical support to call us at home?

• 
  Karina Halle (on hiatus) (@MetalBlonde) reported 51 minutes ago from Ganges, British Columbia

  We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

• 
  Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported 54 minutes ago from Ganges, British Columbia

  The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

• 
  Finnegan66🍀 (@Finnegan661) reported 57 minutes ago from Sidney, British Columbia

  @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

• 
  Finnegan66🍀 (@Finnegan661) reported 58 minutes ago from Sidney, British Columbia

  @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suleiman Damji (@SullyCanuck87) reported 5 minutes ago

  @AnneGreig15 @jodyvance @TELUS I am with Rogers/Shaw I never had a problem with them

• 
  ms.mom (@ohsoobvious) reported 5 minutes ago

  @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

• 
  Del (@FullScopeWelds) reported 6 minutes ago

  @chooseyourwow Telus has terrible service. I've been with them my whole life, I'm down on their stock too. I had that moment last summer. Their copper to my building doesn't support suitable Internet speeds. The TV freezes, the websites sputter. Customer service is a nightmare.

• 
  LandSharkArtz🇨🇦🇨🇳 (@DabiHawksTuah) reported 9 minutes ago

  @Gnoc290438 @XfinitySupport Omfg they actually suck so bad I’m starting to miss Telus😭😭😭😭😭😭😭

• 
  🍁🇨🇦🍁Phil from New West🍁 🇨🇦🍁 (@Fildo_Baggins) reported 9 minutes ago

  @jodyvance @TELUS Telus service sucks

• 
  Jono (@whoinvitedjon) reported 11 minutes ago

  @Darrenthiel2 @jodyvance @TELUS Me too - no issues and it's way cheaper than when I had copper

• 
  socialistbot (@web61711) reported 16 minutes ago

  @jodyvance @TELUS We had similar problems and when we contacted the CRTC, suddenly, Telus was moving like lightening to fix every problem and crediting our account.

• 
  604atom (@604atom) reported 17 minutes ago

  @jodyvance @TELUS Yep Telus customer service sucks. Their agents aren't empowered to solve your issue. And then YOU are told to call some other number to be out on hold for hours. And the circle continues

• 
  ChinoAleman (@chinoalemano) reported 17 minutes ago

  @OnlyKlans1 @napoleon21st Yes, I talk about the negatives as well. But you have to keep in mind that I deliberately kept it simple and easy to understand, rather than making it long and boring. There are plenty of people who have written much longer theses. The biggest risk was that, as you'll see on Reddit and other places, AmpliTech's customer was believed to be a "declining" company linked to EchoStar. The names are hidden behind "tier 1 MNO...", but the VP of Telus named Amplitech in a random article that nobody saw. After the CSI work, we've realized it's actually Telus, which is using AmpliTech alongside Samsung and is still in the middle of its rollout. Only about 15% has been completed so far, with the remaining 85% still to go, and they intend to keep using AmpliTech going forward.

• 
  R. Weyland (@WeylandR) reported 20 minutes ago

  @TELUS @TELUSsupport Hey Telus. You guys are now worse than an airline. Your product (internet in this case) is less reliable than checked bags and now you wait longer on hold to resolve issue. And likely an average of 4 phone calls and 2 technician visits to solve the problem.