Telus Outage Report in Pender Island, Capital Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pender Island, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pender Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Telus
Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (45%)
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Phone (29%)
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Wi-fi (10%)
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TV (6%)
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E-mail (5%)
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Total Blackout (5%)
Live Outage Map Near Pender Island, Capital Regional District, British Columbia
The most recent Telus outage reports came from the following cities: Sidney.
| City | Problem Type | Report Time |
|---|---|---|
 Sidney |
Internet | |
| Sidney |
||
| Sidney |
Internet | |
| Sidney |
Phone | |
| Pender Island |
Phone | |
| Sidney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pender Island, British Columbia
Latest outage, problems and issue reports in Pender Island and nearby locations:
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Karina “Determined Synth Music Plays” Halle
(@MetalBlonde) reported
from
Ganges, British Columbia
The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)
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Karina Halle (on hiatus)
(@MetalBlonde) reported
from
Ganges, British Columbia
We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K
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David Martin
(@SailorsDavid) reported
from
Pender Island, British Columbia
@TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw
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Bill Perry
(@Captnwilly) reported
from
Sidney, British Columbia
@TELUSsupport how do we get Telus technical support to call us at home?
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michael eso
(@mjeso) reported
from
Sidney, British Columbia
@bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus
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Finnegan66🍀
(@Finnegan661) reported
from
Sidney, British Columbia
@TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette
(@netter48) reported
@biggles14 @ScottDavid2020 Telus only rents their towers from Bell. Will never have full reception Bell has. Have Telus at work 15+ yrs & its turned to garbage in last 4. Dropped calls, can't send text, ppl say they call & it didn't come through etc. Doesn't matter if in town, city, country, just awful
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renand
(@procrastinahtan) reported
**** rogers, I should’ve have went with Telus.
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WrathofJan 🌻🖖🌻
(@JDignum) reported
@Limbictweets I kept a landline for that reason. But one day someone spoofed my landline. Telus was taking too long to resolve that problem, so I ditched the landline.
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Giovanni LaCorte
(@giolac33) reported
@taimhuynh That’s why I use both carriers in my house. Bell, Telus & Rogers will never merge. We have options for redundancies. If service is critical then those companies (like Interac) should include the redundancy. Dual SIM devices exist. This should be a lesson to not max profits.
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Horny for Police ABOLITION
(@Dropout_Janitor) reported
@p_poutine @xghostnotesx Telus got wiped out twice in the past year, mobile services only though. Telus / Bell divide the country and service each other, so these outages killed Bell in the area too.
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Patricia Andrews
(@Patrici33944223) reported
@zwambagger @taimhuynh I have a telus phone my work phone is Bell. Internet and cable are bell and didn't have any noticeable issues all day. I work from home on a vpn and everything is fine.
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Aamir Zia
(@Zi72334564Zia) reported
Rogers, which has about 10 million wireless subscribers and 2.25 million retail Internet subscribers, is the leading service provider in Ontario, and along with BCE Inc. and Telus Corp, controls 90 percent of the market share in Canada.
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Download History
(@JivemasterJ) reported
@DanBoeckner Telus was down for all of bc like a month ago💀
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Peacenik ☮️
(@copleac) reported
@Erenskill @AboutRogers @RogersHelps We pay $152 / month for TV, internet and landline phone. I can get on the internet using my cellphone as a hotspot, thanks to Koodoo and Telus. This outage is maddening. More than 24 hours later, still no service.
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Peacenik ☮️
(@copleac) reported
@shaziaxmirza @AboutRogers @Rogers I am in St. Thomas...still no service here...no TV, no internet, no landline phone. I am using my cellphone as a hotspot. Cell is with Koodoo. Thank you very much, Telus.