Telus Outage Report in Pointe-à-la-Croix, Gaspésie-Îles-de-la-Madeleine, Québec
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Pointe-à-la-Croix, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pointe-à-la-Croix and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (50%)
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Phone (21%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Telus Issues Reports Near Pointe-à-la-Croix, Québec
Latest outage, problems and issue reports in Pointe-à-la-Croix and nearby locations:
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Stéphane Joseph
(@StphaneJoseph3) reported
from
Escuminac, Québec
@TELUSsupport vraiment contrarié!!! Mon service Telus a été interrompu mardi le 5 mars fil coupé. J’ai contacté telus un tech est passé mercredi et me dit qu’il ne peut rien faire. Je doit attendre l’équipe nacelle! Telus ne peut même pas me dire quand il viendront ! Wow!!!
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Wheresmygeek
(@Wheresmygeek_Eh) reported
@kenn_1967 @Gibby10728 @TELUSsupport Agree, if customers had SLA with Telus, it would be between 97% and 99% availability. My experience is Telus exceeds that over a year. Also, agree, do what service was down for a bit. What did we all do before cell phones, we definitely were not on land lines 24/7
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{{ Gobinath.Mallaiyan }}
(@gobinathm) reported
but they keep telling we will report to a higher team and then they terminate the conversation (Basically escape). Kudos to @FreedomMobile your loyalty team managed to make me think of Moving to other network like bell / telus
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Nate
(@ToastedP3ANUT) reported
@TELUSsupport Might be time to start handing out some monthly contract discounts to your customers, @TELUS has been down a lot this year, it’s ridiculous especially considering what Canadians pay annually for your services. Gouge us and provide half assed coverage. #telusoutages
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ANYL⁷🇵🇸🧈
(@LVYoungForever) reported
KH*LID NI BANGANG KE BANGANG..DR KH*IRUL DH CKP THE DATA FROM KKM XDE SAPA ORG BESAR YG TRYING TO MESS WITH..DIA STILL NK CAKAP DATA2 NI TAK REAL TAK TELUS *****???? 😫✋🏻 U DONT WANT PPL TO SAY STUPID THINGS TO YOU BUT YOU YOURSELF JUST SHOWED YOUR OWN STUPIDNESS.......
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Ron from T.O.
(@rwener) reported
@zengarden17 @TELUS I can receive calls but my voice-mail doesn't work. Have you seen any updates from Telus
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Janine
(@cdnjanine) reported
@TELUS why does your website say 24/7 support and your phone line say you’re closed? Your Optik TV on demand service stutters and is unwatchable. Your chat bot wants me to renew service but apparently there’s no way to make that service work or get help with it. #telussucks
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swapdealer
(@ASwapdealer) reported
@TELUS your customer service is horrible. You’re becoming like Bell. I schedule a call back just to get an agent call me, try to sell me your security services, completely ignore my requests and say that they don’t do customer service?
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Nil
(@nellyHXO) reported
@TELUS imagine leaving Bell for Telus and getting a worse service with Telus. The rep had the audacity to say I’ll have a 3$ credit for a false charge on my account. 3$? That’s not even a Tim Hortons coffee. Making me waste precious time calling them to be told 3$..it’s insulting
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Dr Eamin⚓️
(@peng_dreamer) reported
@John1MD At times, our clinic also has difficulty sending faxes. We have a Telus owned EMR. Talking with fax service provider and EMR tech, there appears to be some systemic issues with the physical fax delivery route. See if you can adjust fax settings to allow for x6 tries before fail
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𝙆𝙚𝙡𝙨𝙚𝙮 𝘼𝙣𝙣𝙚 𝙎𝙥𝙧𝙤𝙖𝙩 🧡
(@BecomingKelsey) reported
@RedMauz @TELUS @RyanGreyeyes No problem at all. I am already on an announcement signup for the Pixel 6 Pro so hopefully I'll be paying attention when that arrives (Oct 19, probably) and if orders or pre-orders are offered then, I will likely order one.