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Telus

Telus Outage Report in Pointe-à-la-Croix, Gaspésie-Îles-de-la-Madeleine, Quebec

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Pointe-à-la-Croix, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pointe-à-la-Croix, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Pointe-à-la-Croix, Quebec

Latest outage, problems and issue reports in Pointe-à-la-Croix and nearby locations:

  • StphaneJoseph3
    Stéphane Joseph (@StphaneJoseph3) reported from Escuminac, Quebec

    @TELUSsupport vraiment contrarié!!! Mon service Telus a été interrompu mardi le 5 mars fil coupé. J’ai contacté telus un tech est passé mercredi et me dit qu’il ne peut rien faire. Je doit attendre l’équipe nacelle! Telus ne peut même pas me dire quand il viendront ! Wow!!!

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Trash_pockets
    LIT HENRY (@Trash_pockets) reported

    Tell me why ******** telus is charging me for being past due on bills when I've been on time every single time?????

  • Koleffwest
    Koleff (@Koleffwest) reported

    @TELUS we have been over-billed $590 for US roaming charges on Vancouver Island. Your support and loyalty teams refuse to credit our account for service we did not use. We will cancel all of our services

  • CountryMusicEmo
    EMO LEBLANC™©®🎙️ RECORDING ARTIST 🇺🇸 (@CountryMusicEmo) reported

    Well I was going to upgrade my @TELUSsupport plan (internet & add TV) so I could get the 55" Samsung TV but it seems like the rep that was helping ghost'd me. Great Customer Service @TELUS

  • BlazeArmy
    Army (@BlazeArmy) reported

    @TELUS worst customer service I have ever been involved with. You need to sort out your call agents or something. Long conversation yesterday with an agent. Today no record of the call and everything discussed. Looking for other options now. Feels like you are a bunch of liars.

  • CordaleHann
    Cordale Hann (@CordaleHann) reported

    @CTVAtlantic How about we let online healthcare providers provide prescriptions? Other provinces have this “luxury”. Telus Health virtual care is so convenient, but they can’t provide us with anything other than spoken words because our province restricts it. Fix this please!

  • Spell_boundd
    Spellbound (@Spell_boundd) reported

    @ItsSamG @Bell I ended up switching to telus last year because their customer service went to absolute ****. It's sad.

  • Shalinsky
    Daniel Shalinsky (withe.co) (@Shalinsky) reported

    Currently on hold with @TELUS and dealing with an issue from @RBC, so here's a poll: Which is worse: Canadian Banking or Canadian Telecom?

  • JohnsGerald
    Gerald Johns (@JohnsGerald) reported

    If the purchase for Rogers to buy Telus is approved, how can the service not become the same as West Jet and Air Canada?! Slow, overpriced and inconsistent? Debate amongst yourselves.

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia

    @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

  • yaynewfriend
    @Daria@Equestria.social (@yaynewfriend) reported

    @buggy37622447 @shakepay Koodo might not work with it, given that Koodo has abysmal phone support, they're the cheapass Telus brand and Telus needs to be called to manually add your card. But once they do that, you can use it going forward. :)