Telus

Telus Outage Report in Pontiac, Outaouais, Québec

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Pontiac, Québec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pontiac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Pontiac, Outaouais, Québec 12/17/2025 21:05

December 17: Problems at Telus

Telus is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. TV (7%)

    TV (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Pontiac, Québec

Latest outage, problems and issue reports in Pontiac and nearby locations:

  • SNMarcellus Sean (@SNMarcellus) reported from Arnprior, Ontario

    Little roadie down to Gloucester for some Telus Qualifier Semi Final @HEOMidgetAAA action.

  • Paulysworld Paul Atkinson 🇨🇦 (@Paulysworld) reported from Gatineau, Québec

    @mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.

  • Pamillingworth Pamela illingworth (@Pamillingworth) reported from Pontiac, Québec

    @SamsungCanada my phone apps keep crashing. Outlook, weather network, telus. Help please

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • snapthennap Slightly "Sick of These Maskless Idiots" Drowsy (@snapthennap) reported

    @ShaneTrain_woot @jkenney I left Calgary...cancelled my cable. Only thing I have right now is streaming. I pay $20 a month for Prime and Netflix, plus all the network apps let you watch new shows the week they come out. Versus Telus TV at $110 a month. I pay way less for way more now.

  • DaniellaVanIsle Daniella (@DaniellaVanIsle) reported

    @TELUS help a girl out. Why am I paying almost $300 per month and I can’t watch @CNN . Or you know. Anything else of interest

  • SmolkaWilly ***** smolka (@SmolkaWilly) reported

    @DeondreSmiles We’ve been with Telus for several years now. We all have iPhones so use iMessage or FaceTime with our internet. Cuts down on long distance charges. Where are you moving to? Presumably to teach?

  • hockeyparent201 hockeymom (@hockeyparent201) reported

    @IceCold_Country @ThymelessC @TELUSsupport That happened to me in a way, Telus was upgrading the neighbourhood to fiber optics and said they would install for free in case i ever wanted to switch. Didn’t even fix the problem with the phone line which is what they were called for in the first place

  • 604atom 604atom (@604atom) reported

    Each time I deal with the @TELUS escalated incident they insist it is resolved but I always have to wait until the next bill cycle to SEE IT. Four months later, still not right. This is pure incompetence. What are the Telus agents "inputting" when resolving my issue?

  • MrWhiteAfghan Whiteafghan (@MrWhiteAfghan) reported

    @tiffmyoungperry @TELUS Getting a 2 thousand dollar phone and unlimited data is actually an insane bargain, especially with the quality of the service being offered.

  • JordanJSparks Jordan Sparks (@JordanJSparks) reported

    I end up having to upload 90% of my YouTube videos over my Cell Phone Data because my @TELUS Internet is literally that bad. I don’t know why I even bother paying for FibreOptik Internet when it’s slower than my Dial-Up connection from the same company from over 20 years ago.

  • bigtastey22 bigtastey22 (@bigtastey22) reported

    @TELUS @TELUSsupport your app is ****!! There is a stupid pop up trying to direct me to sales and neither of the ******* buttons to dismiss the ******* pop up don’t work!!! Stop with the pop ups. They are useless and annoying, like TELUS customer service.

  • drummerboy_al Alastair Atherton (@drummerboy_al) reported

    @telus so not impressed with home internet right now, more down time than up and constant interruptions." #telus

  • marialoi maria loi (@marialoi) reported

    Tony is professional but Jason is not my heat doesn't work! It was not fixed properly because I could not find my cellphone and I called Telus to deactivate my cellphone yesterday. He must have taught I blamed when I didn't. Also, if the Valve is brand new it should last for 4