Telus outages and service status in Pontiac, Quebec

Problems in the last 24 hours in Pontiac, Quebec

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pontiac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Telus Issues Reports Near Pontiac, Quebec

Latest outage, problems and issue reports in Pontiac and nearby locations:

• 
  Sean (@SNMarcellus) reported 39 minutes ago from Arnprior, Ontario

  Little roadie down to Gloucester for some Telus Qualifier Semi Final @HEOMidgetAAA action.

• 
  Pamela illingworth (@Pamillingworth) reported 40 minutes ago from Pontiac, Quebec

  @SamsungCanada my phone apps keep crashing. Outlook, weather network, telus. Help please

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stop the Insanity (@ElviraHaycraft) reported 7 minutes ago

  Wouldn't it be more useful to demand that that speaking English you can understand would be mandatory, especially in Government positions and public service. I have been talking to bank employees on the phone that neither my husband or myself understood, same goes for Telus

• 
  Sadiabc (@74Sadiabc) reported 9 minutes ago

  @TELUSsupport @TELUS most ATROCIOUS customer service…your agents constantly have to “consult” because previous agent didn’t make notes about why I’m calling. been on hold for 59+minutes & counting. All because u STOLE $800+ from my dead father’s account. Just want the $ back!

• 
  sheefums connoisseur (@koujasus) reported 10 minutes ago

  **** @TELUS for trying to implement data centres in BC. A terrible company with horrible service. Slow internet even with the faster plans, I've been getting as many people as I can to cancel their plans

• 
  Nickspirit (@Nickspirit4) reported 12 minutes ago

  @onesoccer Next time. Show the damn game on one soccer Telus station. Fking bullshit that I have to pay again to watch the U20s

• 
  Johan N. (@rk8215) reported 14 minutes ago

  @majgeoinvesting @EhrmantrautCap_ What they should have done with Series A? It is not that they could have cancel it. Last year they needed cash to fund Telus ramp up, but now when money is flowing in and they have excess capital they want to use to offset the dilution from Series A by buying stock back. There is past and there is present. A lot happened since last year.

• 
  Kar (@HabsGirl09) reported 15 minutes ago

  Telus customer service is the absolute worst

• 
  Daniel Schwenk (@DanielSchwenk1) reported 16 minutes ago

  @TELUS Yes. There is simply no service in east central Alberta. I’ve called support twice and after very long calls nothing improved.

• 
  Orange Cone (@CanadianPylon) reported 17 minutes ago

  @TELUSsupport @Rogers @Bell Cancel with Telus. Horrific customer support/ understanding. They just cost me 80k on a mortgage renewal. My credit card for autopay had expired, and I missed it. I’ll own that. My account went 30 days over, and when I got that notification I immediately rectified it, paid in full, and put in an updated CC number. They outright refuse to take the late payment off my credit report for the mistake. I am 51 years old. NEVER one late payment ever. This dropped my credit score 86 points, and now on my upcoming mortgage renewal I cannot get the preferred banking rate as a result, and Telus outright refuses to help. I’ve been a loyal Telus customer for a decade paying 350+/month for all their service’s, and hold close to $100k in Telus stock and this is the treatment I am getting for an honest mistake. Use any other provider. I will make it my life’s mission to make sure nobody signs up with Telus going forward. Friends, family members and employees included. I’ve tagged Bell and Rogers on this so they can share it with others to use as marketing to win new customers and show how you don’t treat a long time customer.

• 
  KITTY girl (@Kittie40Girl) reported 17 minutes ago

  @SonyaPaterson I have been with Telus for my cell phone, back when they were Clearnet. They called me the other day and offered me an amazing deal on internet and steaming. As I moved along asking more details, the woman from Telus asked me where I lived and when I told her Toronto, she said she needed me to spell that for her. She said she needed my assistance with the township in Toronto. I asked her how she couldn't know the city of Toronto when Telus is a Canadian company and that I had never been asked for a township. I asked her where she was calling me from and she said, India. I was disappointed about that. Shame on Telus. Farming out jobs for cheap. I'm not giving them any more of my business, but I'm told Rogers is doing the same. Is that true?

• 
  Cadi Jordan (@cadijordan) reported 19 minutes ago

  There seems to be a widespread #Telus Wifi/ home services outage in BC Lower Mainland. Is your service effected? We've been without for hours now in #MapleRidge #TelusOutage