Telus Outage Report in Pontiac, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Pontiac, Québec
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Pontiac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Telus
Telus is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (52%)
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Phone (23%)
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Wi-fi (11%)
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TV (6%)
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E-mail (4%)
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Total Blackout (4%)
Live Outage Map Near Pontiac, Outaouais, Québec
The most recent Telus outage reports came from the following cities: Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Phone | |
| Gatineau |
Phone | |
| Gatineau |
Phone | |
| Gatineau |
Phone | |
| Gatineau |
Internet | |
| Gatineau |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Pontiac, Québec
Latest outage, problems and issue reports in Pontiac and nearby locations:
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Paul Atkinson 🇨🇦
(@Paulysworld) reported
from
Gatineau, Québec
@mikesbloggity @jkenney @shandro It's their plan to privatize for $ healthcare. They only care about $ & the wealthy. They gut AB healthcare, fire 11k during a pandemic, refuse to shut down, go MIA, & will "suddenly" come up with a "private sector" (Telus health) solution... this is skulduggery they're Ghouls.
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Pamela illingworth
(@Pamillingworth) reported
from
Pontiac, Québec
@SamsungCanada my phone apps keep crashing. Outlook, weather network, telus. Help please
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Sean
(@SNMarcellus) reported
from
Arnprior, Ontario
Little roadie down to Gloucester for some Telus Qualifier Semi Final @HEOMidgetAAA action.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Pott();
(@cakeis_not_alie) reported
@CarmenCrincoli This is increasingly A Thing. Take @Telus, for example. Their corporate policies are hot garbage, and the company is actively customer hostile...but the @TELUSsupport staff are top notch. Within the bounds of their limited authority, they are dedicated, helpful, caring people.
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Barry Chase
(@sikkensman) reported
Is there any management left at Telus? I am a 2 month customer with a completely messed up bill and no one will resolve the issue. I over paid my first bill by $300 under the premise the second bill would be straightened out and have spent hours on the phone since to no avail...
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Emma Deady
(@emmadeady) reported
Wow. All these privileged ppl not getting the vaccine bc of the 5G/GPS/WiFi/Bluetooth capabilities, smh. That ****'s expensive as hell y'all. Give me that shot asap so I can tell Telus Mobility to go **** themselves from my bicep. Which vaccine has (truly) unlimited data?
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Mal - Looking for Work
(@AwfulyPrideful) reported
CCNA costs about $325 USD it looks like, and Network+ is $338 USD. I used to tutor for the CCNA, and Linux+ and Security+ exams but never sat for any of them because it was in-person only in another city. Telus requires Cisco's CCNA certs for its network techs.
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𝙰.𝙼.𝚂. 🇨🇦
(@a_m_s_ns) reported
.@Telus Once again, I'm reminded that I have to tell you that your throttled speeds are TOO BLOODY SLOW!! I've been trying for the last hour to stream a movie (at an amazing 360p!), and for the life of me, it's an impossible f**king task via your service!!...
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Mutasif G
(@GskatrM) reported
@TELUS when you’re a customer for 10 years and the representative tells you everything is working, only to find out he did nothing and the account remains in inactive status. Now I have to wait until tomorrow morning to get things sorted
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Julian Heatherbell
(@JHeatherbell) reported
@divya Last time a Telus technician came to my house they just logged on to the router without asking me what the password was. They definitely do have a server login. Their router also silently creates an extra wifi network for their TV box to connect through. Very common stuff. =[
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Dan VA3ETS
(@va3ets) reported
@CarrotTop1023 Hey Tim, I had that issue earlier tonight with messages notifications. Not that this would likely contribute to why it’s happening, but curious what carrier you’re on? I’m on Telus here
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Dagmar Gross
(@Dagmar__Gross) reported
Turns out it was a very clever SCAM. The deal sounded too good to be true. And it was. They sent me a contract by email. Warning bells went off w/the language. I called Telus 1-866 customer service to verify. Thankfully before I gave out any ID or credit card information.
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Aquarian Pfizer Princess
(@hotcheri) reported
I hate @telus... can't rely on this garbage internet when WFH, takes hours to connect with an agent and their only advice is to restart the modem. Canada needs more internet/TV providers because @telus knows they can give us crappy service since they have no real competition