Vidéotron Outage Report in Anagance, New Brunswick/Nouveau-Brunswick

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Anagance, New Brunswick/Nouveau-Brunswick

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Anagance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 10: Problems at Vidéotron

Vidéotron is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (9%)

3. 

   Total Blackout (7%)

4. 

   TV (6%)

5. 

   E-mail (3%)

6. 

   Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• Chuck (@chuckfromcanada) reported 5 minutes ago

  @Videotron My home phones are being bombarded with spam phone calls today all spoofing numbers. Driving me nuts, 8 calls in 20 mins. All with "bank security" crap. FIX THIS! #fraud

• Mike (@mke1138) reported 6 minutes ago

  Another Sunday, another @Videotron failure. Can’t even watch @OFF_TLMEP without it pixelating into Lego blocks. If this keeps up we’re just going to switch to @Bell. They might be evil but they can keep their service running.

• SpeakingColors (@SpeakingColors_) reported 8 minutes ago

  @Videotron Checking what? It's slow for everyone, I'm IT. I already checked, thanks. Just reporting the issue so you fix it. We should get credits for that, for everytime it is hyper slow or down which is way too often for the price we pay.

• Steve Faguy (@fagstein) reported 12 minutes ago

  I regret to inform you that there is yet another #CRTC dispute between Bell and Quebecor. Bell has filed a complaint about Vrai, Quebecor’s reality TV streaming service, saying the version offered to non-Videotron subscribers is of poorer quality and twice the price.

• Mateus Ribeiro (@matrancer) reported 15 minutes ago

  @Videotron I was able to connect using my computer. I use Android 10, not sure if the problem was related to my OS. Maybe it is a hardware issue, I brought the phone from Brazil. Thanks anyway.

• too-too-roo (@nikole7_roo) reported 16 minutes ago

  @Videotron hi, any updates on when will the service will be back? Here in dorval / saint Laurent the service has been out since 10 am. Any insight would be appreciated!

• SpeakingColors (@SpeakingColors_) reported 16 minutes ago

  @JCyaah @Videotron Still down or very slow and super very intermitendly working yes

• Steve Faguy (@fagstein) reported 18 minutes ago

  Bell filed a complaint last fall against Vrai, because Quebecor wasn’t offering it at all to non-Videotron subs, a clear violation of #CRTC policy. It’s now available through the QUB app, but Bell says that offers fewer concurrent streams and can’t be watched on a set-top box.

• DJ STAR Q (@DJStarQ) reported 19 minutes ago

  @Videotron Once again, we’re affected by another outage and your agent has put me on hold for over 10 minutes trying to find out why or ETAs. I’ve been on helix for less than a month now and this is the second time I’m calling about outage.

• DJ STAR Q (@DJStarQ) reported 20 minutes ago

  @Videotron how long is this internet outage going to last? It’s been a few hours now.