Vidéotron

Vidéotron Outage Report in Ange-Gardien, Montérégie, Québec

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Ange-Gardien, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Ange-Gardien and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Ange-Gardien, Montérégie, Québec 12/20/2025 14:15

December 20: Problems at Vidéotron

Vidéotron is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Ange-Gardien, Québec

Latest outage, problems and issue reports in Ange-Gardien and nearby locations:

  • SweetMarie1976 ❄️SweetMarie❄️ (@SweetMarie1976) reported from Saint-Alphonse-de-Granby, Québec

    @antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • cathuniverse Cath. (@cathuniverse) reported

    @Videotron is your Helix account portal down or something? I'm not getting through on my phone or computer and I need to pay my bill.

  • dillonDD01 dllongang (@dillonDD01) reported

    @PrimusHelps Still down since 9:40 in Montreal (through Videotron)

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron are you going to acknowledge your outage that affects Acanac clients? Are you going to fix it? They confirmed that the issue is on your end.

  • AdamSavage79 Dr Who (@AdamSavage79) reported

    @Videotron Tried that. You ignored me. Complaint form/email/link please.

  • William_Coffeee Kurohige09 (@William_Coffeee) reported

    @videotron the worst internet provider in the province. Actually mad how your customer service is so good yet your product is absolutely rubbish

  • AkatsukiJit c. (@AkatsukiJit) reported

    @Videotron, why i pay so much just for my wifi to go down almost everyday?. **** is ridiculous.

  • UnashamedAlc Becca - The Unashamed Alcoholic Podcast (@UnashamedAlc) reported

    @Videotron You guys deserve all the customer service kudos, you've never disappointed me with that! Far and above any other company I've dealt with!

  • AdamBanon Adam Banon (@AdamBanon) reported

    @niteshp80 @Videotron Same here. Helix internet and phone lines both down in DDO. Thought I was the only one. Was told it should be fixed by 2AM. It’s Saturday night and can’t even watch UFC @Videotron

  • JeremieDalpe Jérémie Dalpé (@JeremieDalpe) reported

    @theolesen @Videotron I do too! I called and they said there’s a problem with the network and engineers are working on it… been waiting for at least an hour!

  • QualityCaptain qualitycaptain (@QualityCaptain) reported

    @BenoitVerreaul4 @shelly_at_work @Videotron Same for me, Acanac customer.