Vidéotron

Vidéotron Outage Report in Saint-Alphonse-de-Granby, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Alphonse-de-Granby, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Alphonse-de-Granby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Alphonse-de-Granby, Montérégie, Québec 10/18/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Saint-Alphonse-de-Granby, Québec

Latest outage, problems and issue reports in Saint-Alphonse-de-Granby and nearby locations:

  • SweetMarie1976 ❄️SweetMarie❄️ (@SweetMarie1976) reported from Saint-Alphonse-de-Granby, Québec

    @antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JimSotos Jim Sotos (@JimSotos) reported

    @Videotron @kathym425 I just asked to add Helix , unfortunately I will cancel as well and go back to bell sorry @videotron

  • diperdue Dianne Perdue (@diperdue) reported

    @Videotron how can we report this outage if technical support is not available? What areas are affected? What is the plan?

  • SeniorWebPM Don Rosenthal (@SeniorWebPM) reported

    @Videotron do you have an outage alert site. Our service is down in Snowdon and we have no information

  • GaryRobertson24 Gary Robertson (@GaryRobertson24) reported

    @Videotron My internet was down, what is wrong with this damn Helix device!! The whole island is screaming about it I am told it is my devices in my house? Something needs to change!!!

  • MegsNU Meghan Amy (@MegsNU) reported

    @Videotron channel 685 has been pixelating for last two days. Not happening on any other channel or streaming service. Is it safe to assume you are having signal issues again? #mixedsignals

  • Eric80892337 eric wuttunee (@Eric80892337) reported

    But I'm not taking any chances I got another notice with Videotron my cable service this week that there's been an attempt of hacking within my server so that's where we're at guys.... I pay $67 a month extra to have my firewall

  • GaryRobertson24 Gary Robertson (@GaryRobertson24) reported

    @Videotron here on l’île d’Orléans all of us who have been moved to Helix are very frustrated. It is all over the island Facebook groups how bad it is. Something need to be done about the level of consistent service we are getting here. Basically anyone who upgraded is screwed

  • Mario8Gauthier Mario Gauthier (@Mario8Gauthier) reported

    @PKP_Qc @Videotron En retard sur Bell..

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • windowlinker WindowLinker (@windowlinker) reported

    @CTVMontreal Scam. Videotron can't even do LTE properly as they still use the old 2100 mhz frequency. Worst signals of any carrier in QC.