Vidéotron Outage Report in Brockville, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Brockville, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Liz Hale
(@oreocookie42) reported
@Videotron An outage map would be useful to know if it’s the network or just my helix terminal that’s the problem and if there’s even a technician coming to fix it (eventually). I’m in Pointe-Claire.
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Ray
(@RayRay001122) reported
@IamMTL4 @Videotron thinking the same .... we did not even had power outage near my sector .... thats unbelivable
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Ash
(@Ash236004717712) reported
@Videotron well you’re clearly not worKING ******* HARD ENOUGH CUZ I STILL DONT HAVE ******* WIFI ITS BEEN 5 DAYS
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Will
(@Scrip_t3d) reported
@Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.
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kaillielowe
(@syafika302) reported
@freefox76 @Videotron I had same issues days back but @KatherineCoder7 helped me restored my account back and I can now login my account back as normal you can message her for help
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Robert Kiricsi
(@95mustang5050) reported
@Videotron We have never been disappointed in the last 2 years of being with Videotron. This is the first time that I am shocked that we had no cell service the first 2 days of the outage and still no internet or home phone going in 4+ days. I don’t get it…
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Laurie Anne Hickey C
(@lasslawqsb) reported
@Videotron @Videotron How do we actually reach someone to report an outage? We have no telephone access or internet for 5 days now.
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NickDarius 🚹
(@meletakos) reported
@Videotron Again, was back last evening for a few hours but went down around 11pm and is still out this morning. I’ve had Interner a few hours a day for the last 4-5 days. What’s going on? Feels like a 3rd world country with rolling blackouts
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Shaun Binsley
(@SBinsley) reported
@Toassterr @Videotron I was able to get a hold of a technical support agent fortunately. The agent was helpful. Who ever is managing this videotron's twitter is not.
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Shaun Binsley
(@SBinsley) reported
@Videotron Alrighty, because Hydro is not fully restored, some infrastructures are running on generators to give their services. Sadly the generators run out of gas and need to be serviced hence the reason we had service and now don't anymore. Sad that I have to tweet this for videotron.