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Vidéotron

Vidéotron Outage Report in Brockville, Ontario

Why is my Vidéotron service not working?

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If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brockville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • tanyatastic
    Tanya (@tanyatastic) reported

    @Videotron In Lasalle still don’t have internet and yet my brother who lives less than a km away got it back no problem, disappointing

  • debbieabo
    Deb White (@debbieabo) reported

    What’s happening with @Videotron & @fizz_ca? Finally got wifi back yesterday for a couple of hours only to have it off again. Funny they seem to be the only provider with a problem

  • JeanSeb84085073
    Jean Sebastien Leclerc (@JeanSeb84085073) reported

    @Videotron Down this morning in H8T, came back for only 8 hrs yesterday

  • thefunk
    PJ_Johnson (@thefunk) reported

    Hey @Videotron I lost service about 2 hours ago in Verdun.

  • olivierbousette
    Olivier1622 (He / Him) (@olivierbousette) reported

    Having my own businesses impacted as my main provider @Videotron #failed along side @hydroquebec with no updates on status or accurate return of service has been a huge disturbance and a negative economic impact on me

  • KittiesRules
    TechWithPets (@KittiesRules) reported

    @Videotron 90%? Where? Not where I live, in villeray in the H2P. Never though I would be looking at the competitions but I am looking because no I cannot work from home using my cell phone I need my computer to have access to the internet.

  • bbludalia
    Blue Dalia 🦁 (@bbludalia) reported

    @Videotron Oh and we better get credited the days we had no service that does without saying you pathetic excuse of a company it’s 2023 !!!! Disgusting 🤮

  • Saharharhar
    Sahar - زن زندگی آزادی #MahsaAmini (@Saharharhar) reported

    @Videotron NDG, H4A, Helix internet went down Wednesday 11:45PM (no power outage) and has been down ever since. Just in time for my long weekend when I'm stuck @ home with a sprained ankle on crutches. Thanks a lot. 90%? Literally everyone I know who's w/you guys is without wifi

  • bernardwolf
    bernard wolf (@bernardwolf) reported

    @AzemOfLight @Videotron Wtf does being a boomer have to do with it, jerk!

  • futani75
    Balou (@futani75) reported

    @Videotron Still down in H9W2G8. Please confirm if this is correct.