Vidéotron Outage Report in Brockville, Ontario
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Brockville, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (10%)
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TV (7%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Rikki Katarina
(@rikkicakes) reported
@Videotron why is it so hard to resolve any issue with you on the phone? My mom was promised a credit that was never applied & you keep calling her with outstanding charges on a previous account that shouldn’t exist. We’ve now had the pleasure of being on hold over an hour 🙃
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Ravi Jaiswal
(@RjRocKs_1211) reported
@Videotron @gkarikari88 Even I am having the same problem, tried restarting multiple times, but nothing works. It is affecting my work. Please help @Videotron #anyupdates??
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Videotron
(@Videotron) reported
@JackCha59051190 Even though Videotron owns Fizz, they are still two different companies with their own customer service. Fizz is 100% online by chat and you can contact them in the link that I've sent you. There is no customer service over the phone nor an email address. -Pierre-Olivier.
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Matthew
(@paveetcie) reported
@Videotron I'm in Montreal west and I have no service. I believe there are service trucks up the road. Any idea when it will be restored?
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Cyril Pepito
(@CyrilPepito) reported
@Videotron @fizz_ca update on resolution please!
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𝙖𝙥❦𝙡𝙡𝙤
(@xhxneyy) reported
videotron better hurry up and fix this damn wifi
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Joanne Bayly CBC
(@baylyjoanne) reported
Could @Videotron let us know when this service outage is expected to end? Tweet maybe? I’ve been without internet for more than 5 hours. They told me earlier a major hub had been damaged.
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Mike
(@mke1138) reported
Hey @Videotron, check out my Speedtest results: 25.9 Mbps down and 30.3 Mbps up. I pay for 400 down and 50 up.
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kavyanth reddy #5
(@kavyanth) reported
@Videotron no internet for an hour now Any outage ?
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Frank Leonhardt
(@extremecompute) reported
@Siftah @TheRealRevK As I said, I was a student. Evening and weekend calls were never cheap! I know a few people who had "midnight lines", which was basically a time switch that turned the meter off between midnight and 6am. Then I got a Videotron cable line that did offer free local calls. Too late.