Vidéotron outages and service status in Brockville, Ontario

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brockville, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GOrevilo🏒🇨🇦🚲 (@Revilomtl) reported 56 seconds ago

  @Videotron outage in the H9X 3B6 area since 11 am. Please help I can't work.

• 
  Morin (@MorinLoL1) reported 1 minute ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 4 minutes ago

  @jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 4 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 5 minutes ago

  @troybeno @Videotron Nobody will give us a straight answer about when they’ll get this patent issue settled

• 
  Colin Wilson (@Wilson13Ca) reported 9 minutes ago

  @cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc

• 
  LarryFisherman (@LarryFishermang) reported 10 minutes ago

  @Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron

• 
  Francis Taquin (@FrancisTaquin1) reported 11 minutes ago

  " With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 13 minutes ago

  Two straight days @Videotron internet is down. Clown service.

• 
  JM (@IamMTL4) reported 14 minutes ago

  @RayRay001122 @Videotron I’ve had power back since Thursday. We called today and they’re blaming Hydro Quebec without offering any solutions. Were rogers and other cell companies are offering discounts/free Data until the 16th, while they have nothing to do with the outage or our videotron WIFI