Vidéotron Outage Report in Brockville, Ontario
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Brockville, Ontario
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (60%)
-
Wi-fi (18%)
-
TV (10%)
-
Total Blackout (6%)
-
E-mail (4%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
robert maccaull
(@CanadianKryles) reported
@honeylust5 @IFizziks @Videotron So I don't know if it's true, what I read was since some towers were down (which Helix uses) it left the ones still up eventually overwhelmed, which is why the net was up and down
-
AIDEN
(@aidenmtl) reported
@Videotron can you confirm an outage in old port? H2Y 2V1. We were not impacted by the ice storm - never lost power but have had no internet since last night. @Videotron
-
Synful
(@synfulosophy) reported
@Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?
-
Sebastien Scieux
(@ScieuxSebastien) reported
@Videotron Ahuntsic service off.
-
Ricardo Alonso
(@richblackhat) reported
@Videotron #montreal #blackout My wifi is down! and i spent all my data during the 4 day blackout, now i have power but not wifi and i dont have a lot of data to deal with your chatbots ! h3n 2n2 my ref code PHUPR please do something! @fizz_ca #Fizz @Videotron
-
Sparklepuss
(@Sparklepuss1) reported
@Videotron Why don’t you tell people that their mobile service maybe be blocked because you have an overage limit? Either call cust serv and spend an hour on hold, OR remove the block by logging in to your account.
-
kys
(@charbel18285494) reported
@Videotron Why did I switch to Vidéotron😭 the connection is already bad and now the service doesn’t work. Every other service works but Vidéotron doesn’t work as usual
-
Ricardo Alonso
(@richblackhat) reported
@fizz_ca #Fizz @Videotron #montreal #blackout My wifi is down! and i spent all my data during the 4 day blackout, now i have power but not wifi and i dont have a lot of data to deal with your chatbots ! h3n 2n2 my ref code PHUPR please do something!
-
Derek Kilian
(@DerekJKilian) reported
@Sparklepuss1 @Videotron Issues don’t seem to be with the Helix towers it’s the modems that are not connecting to Vidéotron. Wifi is up and running but no access to internet, so no TV land line, nor land line phone
-
Alice Goldbloom
(@alice_goldbloom) reported
@Videotron I have been trying for 3 days to reach tech support. The line is always busy. I tried chat and was kicked off after 1.5 hours of waiting for a reply. Frustrating.