Vidéotron

Vidéotron Outage Report in Brockville, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Brockville, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Brockville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Brockville, Ontario 12/10/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

  • aidenmtl AIDEN (@aidenmtl) reported

    @Videotron Why is the internet still not working in the Old Port? We weren’t effected by the ice storm, so why is it now out for 24 hours?

  • Moepulido Manuel Pulido (@Moepulido) reported

    @Videotron H3V1C3 are not in the 90%, 5 days without service and counting. When restore the service that miss?

  • Xaina71 Xaina (@Xaina71) reported

    @Videotron Internet went down again at 4pm, H3T 1k4 Edouard Montpetit

  • JPAlphaMale JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but public wifi is working thanks to city park nearby!Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days

  • syafika302 kaillielowe (@syafika302) reported

    @freefox76 @Videotron I had same issues days back but @KatherineCoder7 helped me restored my account back and I can now login my account back as normal you can message her for help

  • Toassterr Toaster ✨ (@Toassterr) reported

    @SBinsley @Videotron Customer services are from 9h to 18h I think

  • coachellap Ella Peplowski (@coachellap) reported

    @Videotron Update! We found Videotron this morning. Finally spoke with a CS rep. Videotron scheduled an appointment to reconnect wire on April 17th. We are expecting a credit for service time lost.

  • SBHSNGL IDK (@SBHSNGL) reported

    @itbentre @Videotron No . It’s Nigeria . That’s where their customer service is

  • Raysterz . (@Raysterz) reported

    @Videotron just lost service in Pierrefonds West, is there an outage ? Find it strange losing service at this moment in time when we had it up until now