Vidéotron

Vidéotron Outage Report in Bromont, Montérégie, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Bromont, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Bromont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Bromont, Montérégie, Québec 01/08/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Bromont, Québec

Latest outage, problems and issue reports in Bromont and nearby locations:

  • SweetMarie1976 ❄️SweetMarie❄️ (@SweetMarie1976) reported from Saint-Alphonse-de-Granby, Québec

    @antartik @Videotron Il semble que ça soit la borne qui soit défectueuse. Un technicien viendra demain

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • ProfMangen Dr. Claudine Mangen 🇨🇦🇪🇺🖋 (@ProfMangen) reported

    So @Videotron is working on their network in my area & cut internet service. Their tech line says it's at most for 17 hours (say again?). It'd be great if next time they give us all a heads-up & let us know we'll be without internet. Coz then I could have planned ahead.

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron Thank you for the quick response. Looks like I have to call customer service and change my channe line up.

  • 405ogilvyave Ed Shields (@405ogilvyave) reported

    @BionicStephan @mitchgarber @Videotron Videotron will always try to get away with crap.. You have to stay on top of them.. I call them at least once a year.. Don’t be shy and give them a call and please hit English service!

  • VVRekt14 ImRekt (@VVRekt14) reported

    @Videotron i know, imnt regarded. im saying this cause unlike me, you got a voice at the crtc and the means to target the relevant audience with those alerts. if it doesnt serve a purpose to wake ur customers up who cant intervene, maybe you should do something to fix that.

  • nickdigennaro Nick Di Gennaro (@nickdigennaro) reported

    Hey @Fidomobile, I didn't answer your survey as to why I dropped you after 15 years. But I'll tell you here. It's because it took me 6 months to get a live person to handle an issue I had. Now I'm with Videotron and I can get a live person within 1 minute. Now go fix your biz!

  • MontrealLFC 🧡💙MontréaLFC ❤️🇨🇦🇮🇱🏳️‍🌈 (@MontrealLFC) reported

    @Videotron Phone/Chat is closed, this is the whole problem, there is no customer service at 9pm on a Sunday.....

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    Bell lowers 911 rates by 1-cent, videotron sent a letter out to its customer that phone is going up 2$ because suppliers are economically squeezing them. #CRTC I dunno.

  • kalpana03459096 Kalpana Patel (@kalpana03459096) reported

    @Videotron But customer service dosn’t open until 9am 🙃

  • MatthewSBritton Matt Britton 13-11-2 (@MatthewSBritton) reported

    @manofbird I was on the phone with Videotron. Got a "Don't worry about it bro, it happens" when I was forced to make a payment arrangement. Bro? I guess times have changed. Im used to hearing a more "I dont give a **** about your problems" tone from them.

  • reneeyoxon René Yoxon (they/them) ♿️ (@reneeyoxon) reported

    @DallanInvictus This is what I thought! And why I'm hesitant to switch. But at least Videotron has a customer service department, whereas I can only communicate with Fizz via twitter DMs. I dunno!