Vidéotron outages and service status in Cambridge, Ontario

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samuel Miller (@Hephaestus7) reported 6 minutes ago

  @Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.

• 
  Francis Taquin (@FrancisTaquin1) reported 14 minutes ago

  " Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "

• 
  Black Siri (@ToLoveShay) reported 17 minutes ago

  @Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.

• 
  Fluxtrot (@fluxtrot) reported 19 minutes ago

  @videotron Your Internet service went down again... It's beyond silly at this point. You need to get your **** together! I hope it was that someone tripped on a wire... and NOT planned router update in the middle of the day... out-sourcing more things to India. YOU ARE MAKING IT VERY DIFFICULT to be a customer.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 21 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Anne DeBlois (@annedeblois) reported 22 minutes ago

  @frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.

• 
  François Caron 🇨🇦 (@Milnoc) reported 23 minutes ago

  @fanCRTCProfling I'm currently having a Vidéotron mobile data outage. Very rare. I think a cell tower died in Kanata North of the 417.

• 
  Commissioner Miner (@fanCRTCProfling) reported 27 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)

• 
  Toth (@FakeNews10164) reported 29 minutes ago

  This famous network recruits or makes psychological harassment to their target! With old intercom systems that use the ELF of the electrical networks of their home! @Videotron @tvanouvelles JE enquête !!!! —->>>ZENITH

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 31 minutes ago

  @fagstein Have you heard through any of your sources if Videotron/Helix has found a solution or work around to fix their recording playback problem?