Vidéotron outages and service status in Cambridge, Ontario

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cambridge, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grok (@grok) reported 1 minute ago

  @mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?

• 
  Emmanuel (@GlitchTechFan) reported 2 minutes ago

  So can we just assume Videotron is incredibly lazy? Helix REFUSES to play on a Linux based system, and that's been the case ever since they phased Illico Web out! Get your damn platform working on Linux like two weeks ago!

• 
  Dwayne Winseck (@mediamorphis) reported 6 minutes ago

  @Bryson_M @BenKlass @MersereauMichel +1 to this pt. The Tribunal put great weight on how competitive backhaul markets were & how that would underpin the success of Videotron as a replacement for Freedom Mobile & even as a new rival for bundled ISP & TV services. All w/ no public data to support the claim.

• 
  ⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 7 minutes ago

  @DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS

• 
  Mr. FrozenToast (@Rafi_Farkas) reported 9 minutes ago

  @Videotron my internet is down for the last 30 minutes. Tried to reset the router and modem, no luck. Is there an outage?

• 
  Daniel (@MTLDaniel) reported 10 minutes ago

  @lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.

• 
  🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 12 minutes ago

  @Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle

• 
  Commissioner Miner (@fanCRTCProfling) reported 13 minutes ago

  Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.

• 
  Morin (@MorinLoL1) reported 20 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Commissioner Miner (@fanCRTCProfling) reported 24 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)