Vidéotron

Vidéotron Outage Report in Cambridge, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Cambridge, Ontario 11/06/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (6%)

    TV (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • _aamhm A A M (@_aamhm) reported

    @Videotron worst experience ever! 16 years customer, confirmed 2 weeks in advance moving dates and yet they will not show up on agreed on date! Switching to @Bell soon!

  • gielmann1 gielmann (@gielmann1) reported

    @RazzleDazzleXD @Videotron No service in Lorraine this morning

  • IIIComplexIII IIICOMPLEXIII (@IIIComplexIII) reported

    @Videotron can you, for the love of ******* christ, fix the ******* internet. You are a dogshit internet service.

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • sadlilstoner Thesadlittlestoner (@sadlilstoner) reported

    @Videotron are you guys seriously down again getting as bad as bell

  • TheRealSophie10 Sophie #Villain☔️ (@TheRealSophie10) reported

    Sorry guys, not sure I can stream today. I am having issues with my PS4 controller. I swear, I think I am jinxed. Last Friday was issues with Videotron's internet. I am so disappointed.

  • richmondmalcolm Malcolm L. Richmond (@richmondmalcolm) reported

    I don't suppose Videotron will issue us a credit due to their midday service outage last Friday?

  • trends_spotter Maxime B. Desmarais (@trends_spotter) reported

    @Videotron What if I don’t have an helix account love. I’ve been waiting for more than 30 minutes without answer on the phone for customer service. Not impressed

  • DannyAgonist Danny Marino (@DannyAgonist) reported

    @Videotron Internet down for over an hour. Just in time for #HNIC habs v leafs during a lockdown with curfew. Awesome... 🙄tried online and phone customer service. No response.

  • EllyShuster Elliot Shuster (@EllyShuster) reported

    @Videotron Please contact me, my internet keeps slowing down at the same time every night. This has become a recurring problem. Why are you throttling? I pay full price. You're not doing me any favors. @Bell Any good offers? I'm ready to switch to a real provider