Vidéotron

Vidéotron Outage Report in Cambridge, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Cambridge, Ontario 02/28/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CdnAvSpotter 🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported from Ottawa, Ontario

    @RSwartz2013 @WeatherLandG I'm with Videotron, no issues except my phone is connected to a tower across the river in Quebec, about 10km away. The Rogbellus tower 1km away is showing offline.

  • ONEIN7BI onein7.6billions (@ONEIN7BI) reported

    @JustifiablyDee or Legault and Péladeau here in Québec...i'm with videotron, and its ****...they did help..managed to talk to them by DM on twitter(wtf!?) but they didnt know and put it on Rogers even if i wasnt on their "reseau using rogers towers" they told me to wait and try later🙄

  • McMoxy Ma'am, this is a Wendy's (@McMoxy) reported

    @Gauts @UbiNox84 @Videotron Outage affecting 600 ppl, of which I am one...so we're in the same boat (and also neighbors!)

  • SuperGirlKels LZR Ħ SuperGirlKels (@SuperGirlKels) reported

    @Videotron @SoarJM they wanna help so go ahead and message them

  • louiscool34 Louis On GeForce NOW 😷🇨🇦 (@louiscool34) reported

    @GregRavengrave Yea videotron is fast but i never had cik cuz its garbage i recommend using videotron

  • Danchart74 Danchart (@Danchart74) reported

    @Videotron your service is the #1 in worst customer service EVER

  • Topsy55555 Rob Toporowski (@Topsy55555) reported

    @jacktodd46 Transition from Videotron to Telus was seamless. No issues with customer service since all calls are recorded. Never been in a Telus store

  • pcinnovation Harvey Hope 🇨🇦 💻 (@pcinnovation) reported

    @brian5or6 I dropped Rogers 4 years ago, too pricey. Switched to Videotron, excellent plans and service!

  • samfeigenbaum sam feigenbaum (@samfeigenbaum) reported

    @Videotron why did videotron not make us aware of problem trying to pay bills online??I am sure you will be charging late fees!!! Not happy

  • UbiNox84 Bruno LeBlanc (@UbiNox84) reported

    @evanhallward @Videotron I am having the same issue here. Up and downs.