Vidéotron

Vidéotron Outage Report in Cambridge, Ontario

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Cambridge, Ontario

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Cambridge, Ontario 12/18/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (9%)

    Wi-fi (9%)

  3. TV (7%)

    TV (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • topher_carr Chris. (@topher_carr) reported

    @westerdale10 @steelershockey Uh-oh, I'm getting the feeling the new videotron might be 4 65" TV's taped together (well, maybe not that bad but the 'Nottingham had help funding theirs' comment/pre-excuse doesn't set expectations too high) I hope to be proved wrong when we see it in September

  • Kaiyoria Kaiyoria (@Kaiyoria) reported

    🥳FREEDOM HAPPINESS Quit my internet company vmedia garbage after so many days of stress and no service and constant back and forth. This morning went to a videotron boutique not far from me signed up got the router/modem on the spot got home connected it worked instantly relief!

  • siobudcire Eric Dubois (@siobudcire) reported

    .@Videotron internet down?sainte Dorothee?

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • thomas_markus1 Thomas Markus (@thomas_markus1) reported

    @Videotron pixel breakup issue with CNN!

  • montrealmarc Marc Griffin (@montrealmarc) reported

    @dave_macattack @Videotron Im so sick of that company. My internet sucks and they keep making excuses and keep raising the prices.

  • DrSamTheDentist Dr. Sam (@DrSamTheDentist) reported

    @Videotron’s LTE service has been out in Ottawa since May 11th! (10 days before the storm). No explanation, no apology, simply “too bad, use 3G”. One month of no service and Videotron says to just keep waiting. What a joke! Be warned if your are thinking of switching.

  • OnlyEphraim Ephraim (@OnlyEphraim) reported

    And the operative dictionary word for today is #PROACTIVE @Videotron It's when you treat your customers right BEFORE they have to call your loyalty department... and you need to be #REACTIVE to retain them

  • Hobbit1969 Front Line Red Shirt (@Hobbit1969) reported from Gatineau, Québec

    @BigBadW0lf4Life @GreatestUncle42 @seanferrick So did I...yeah that's weird. I'm in Quebec, I have Videotron. Maybe your provider lost the signal momentarily

  • gongman Bob Barbagallo (@gongman) reported

    @Videotron 1. Never got an email. 2. Videotron has removed two features of a subscription I am paying for, how do you suggest I get the functionality back. I never asked for a new app. I don’t need the new functions. I need the ability to record remotely and the remote control.