Vidéotron outages and service status in Castle Gardens, Quebec

Problems in the last 24 hours in Castle Gardens, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Castle Gardens, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Gardens, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	Internet	13 hours ago
Montréal	Internet	18 hours ago
Montréal	Internet	4 days ago
Montréal	Internet	10 days ago
Montréal	Wi-fi	10 days ago
Montréal	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Castle Gardens, Quebec

Latest outage, problems and issue reports in Castle Gardens and nearby locations:

• 
  Cee (@CeeFor) reported 18 seconds ago from Montréal, Quebec

  @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

• 
  Issa Sissoko (@IssaCheckmate) reported 4 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 6 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  khai (@sumtimw0ng) reported 7 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Beth W (@bunnyette) reported 9 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Felipe PJ (@fjvost) reported 10 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 13 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  M▼RKDIEZ (@markdiez514) reported 18 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Elephant Stone (@ElephantStoneHQ) reported 23 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  jyseerys (@jayseereyes) reported 32 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 33 minutes ago from Montréal, Quebec

  @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

• 
  DARRELL (@darealityy) reported 34 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

• 
  Kathy M (@kathym425) reported 35 minutes ago from Montréal, Quebec

  @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

• 
  Issa Sissoko (@IssaCheckmate) reported 37 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Sean Lloyd (@SeanLloyd93) reported 42 minutes ago from Montréal, Quebec

  @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

• 
  jyseerys (@jayseereyes) reported 45 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 50 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  Kathy M (@kathym425) reported 56 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

• 
  Jaaaaaayyyyy (@zerojay) reported 57 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  m@rie (@mtn_carnet) reported 59 minutes ago from Montréal, Quebec

  @Videotron Service internet.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Audrey Laurent-André (@CancerPrime) reported 4 minutes ago

  @Videotron Hello, I still don't have access to the internet. Is it possible to tell me if the problem is at my place or part of a bigger outage please?

• 
  Geoff Larsen (@GeoffLarsen) reported 11 minutes ago

  @FreedomMobile Take me back to before internet. 3 weeks after you force me to convert to Videotron there is now an outage. This isn’t acceptable. I work from home and now can’t work. Do better.

• 
  Trump Is President (@yankiadler) reported 12 minutes ago

  @Videotron your Internet is down in Montreal ?

• 
  Mario Legendre (@marioleg25) reported 13 minutes ago

  @statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .

• 
  IDK (@SBHSNGL) reported 16 minutes ago

  @clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble

• 
  Commissioner Miner (@fanCRTCProfling) reported 16 minutes ago

  Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).

• 
  Darshan Singh 🇨🇦🇨🇦🇨🇦 (@DarshanVancity) reported 16 minutes ago

  @jeanphilippedr1 @pxw13 Videotron loses maybe a mill on the Als at worst but makes 100 mill profit otherwise all it does is reduce the tax they pay on the profit. I’m not losing sleep over that, ticats, stamps or MLSE. These accountants are more creative than Spielberg.

• 
  Sean Lloyd (@SeanLloyd93) reported 18 minutes ago

  @Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell

• 
  Emmanuel (@GlitchTechFan) reported 19 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  Max (@MightyMax44) reported 27 minutes ago

  So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?