Vidéotron outages and service status in Castle Gardens, Quebec

No problems detected

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Vidéotron generated 0 outage signals in the last 24 hours around Castle Gardens, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 3, 5:36 PM EDT.

Internet (82%)
TV (12%)
Wi-fi (6%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Castle Gardens, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Castle Gardens, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 3, 10:20 PM EDT	0	0
May 3, 10:40 PM EDT	0	0
May 3, 11:00 PM EDT	0	0
May 3, 11:20 PM EDT	0	0
May 3, 11:40 PM EDT	0	0
May 4, 12:00 AM EDT	0	0
May 4, 12:20 AM EDT	0	0
May 4, 12:40 AM EDT	0	0
May 4, 1:00 AM EDT	0	0
May 4, 1:20 AM EDT	0	0
May 4, 1:40 AM EDT	0	0
May 4, 2:00 AM EDT	0	0
May 4, 2:20 AM EDT	0	0
May 4, 2:40 AM EDT	0	0
May 4, 3:00 AM EDT	0	0
May 4, 3:20 AM EDT	0	0
May 4, 3:40 AM EDT	0	0
May 4, 4:00 AM EDT	0	0
May 4, 4:20 AM EDT	0	0
May 4, 4:40 AM EDT	0	0
May 4, 5:00 AM EDT	0	0
May 4, 5:20 AM EDT	0	0
May 4, 5:40 AM EDT	0	0
May 4, 6:00 AM EDT	0	0
May 4, 6:20 AM EDT	0	0
May 4, 6:40 AM EDT	0	0
May 4, 7:00 AM EDT	0	0
May 4, 7:20 AM EDT	0	0
May 4, 7:40 AM EDT	0	0
May 4, 8:00 AM EDT	0	0
May 4, 8:20 AM EDT	0	0
May 4, 8:40 AM EDT	0	0
May 4, 9:00 AM EDT	0	0
May 4, 9:20 AM EDT	0	0
May 4, 9:40 AM EDT	0	0
May 4, 10:00 AM EDT	0	0
May 4, 10:20 AM EDT	0	0
May 4, 10:40 AM EDT	0	0
May 4, 11:00 AM EDT	0	0
May 4, 11:20 AM EDT	0	0
May 4, 11:40 AM EDT	0	0
May 4, 12:00 PM EDT	0	0
May 4, 12:20 PM EDT	0	0
May 4, 12:40 PM EDT	0	0
May 4, 1:00 PM EDT	0	0
May 4, 1:20 PM EDT	0	0
May 4, 1:40 PM EDT	0	0
May 4, 2:00 PM EDT	0	0
May 4, 2:20 PM EDT	0	0
May 4, 2:40 PM EDT	0	0
May 4, 3:00 PM EDT	0	0
May 4, 3:20 PM EDT	0	0
May 4, 3:40 PM EDT	0	0
May 4, 4:00 PM EDT	0	0
May 4, 4:20 PM EDT	0	0
May 4, 4:40 PM EDT	0	0
May 4, 5:00 PM EDT	0	0
May 4, 5:20 PM EDT	0	0
May 4, 5:40 PM EDT	0	0
May 4, 6:00 PM EDT	0	0
May 4, 6:20 PM EDT	0	0
May 4, 6:40 PM EDT	0	0
May 4, 7:00 PM EDT	0	0
May 4, 7:20 PM EDT	0	0
May 4, 7:40 PM EDT	0	0
May 4, 8:00 PM EDT	0	0
May 4, 8:20 PM EDT	0	0
May 4, 8:40 PM EDT	0	0
May 4, 9:00 PM EDT	0	0
May 4, 9:20 PM EDT	0	0
May 4, 9:40 PM EDT	0	0
May 4, 10:00 PM EDT	0	0
May 4, 10:20 PM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Castle Gardens, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Saint-Basile-le-Grand, and La Prairie.

City	Problem Type	Report Time
Montréal	Internet	1 day ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	TV	6 days ago
Montréal	Internet	9 days ago

Nearby cities with recent reports

Montréal

5 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Castle Gardens, Quebec

Latest outage, problems and issue reports in Castle Gardens and nearby locations:

Elephant Stone (@ElephantStoneHQ) reported 1 minute ago from Montréal, Quebec
@MikeSidel @Videotron Sucks
Sean Lloyd (@SeanLloyd93) reported 4 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
jyseerys (@jayseereyes) reported 5 minutes ago from Montréal, Quebec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
martin lutteral 🇨🇦 (@mlutteral) reported 9 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
martin lutteral 🇨🇦 (@mlutteral) reported 13 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Issa Sissoko (@IssaCheckmate) reported 17 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Jaaaaaayyyyy (@zerojay) reported 18 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
martin lutteral 🇨🇦 (@mlutteral) reported 21 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Kristian Gravenor (@CoolopolisMTL) reported 32 minutes ago from Montréal, Quebec
@videotron no internet here at my home in NDG. Please fix
Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 32 minutes ago from Montréal, Quebec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
martin lutteral 🇨🇦 (@mlutteral) reported 33 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 33 minutes ago from Montréal, Quebec
Wthhh @Videotron why is my txting not working 😡😡
sbg4evr (@sbg4evr) reported 33 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Beth W (@bunnyette) reported 38 minutes ago from Montréal, Quebec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
Cee (@CeeFor) reported 43 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Juliana C 🏳️‍🌈 (@juycer) reported 46 minutes ago from Longueuil, Quebec
Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.
DARRELL (@darealityy) reported 51 minutes ago from Brossard, Quebec
@NobuBergy @Videotron Damn times are hard out here!
Jaaaaaayyyyy (@zerojay) reported 54 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
khai (@sumtimw0ng) reported 58 minutes ago from Montréal, Quebec
Hm, Videotron Internet is unstable tonight...
Kathy M (@kathym425) reported 58 minutes ago from Montréal, Quebec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

John Meloche (@johnmeloche) reported 2 minutes ago
@Videotron you guys having issues?
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 3 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
Grok (@grok) reported 3 minutes ago
The average attendance for the Quebec Remparts in the 2024-2025 season is approximately 9,805, based on hockey statistics. Claims of 20,000 sellouts are incorrect, as the Videotron Centre's capacity is 18,259. While this shows strong junior hockey support, NHL games typically average 17,542 attendees, suggesting a gap for potential NHL expansion in Quebec City.
Rosemary Tiklé (@Rosemary_Tikle) reported 10 minutes ago
@Videotron We still don’t have internet service in Kirkland. No one at Vidéotron is answering the call.
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 13 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
François Bousquet (@Bousquetteries) reported 17 minutes ago
@Videotron Honestly if your plan is to work on the network starting at 9:30PM, you could at least have the decency to apologize to your customers before doing it!
Chris (@Silverxx27) reported 17 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
IDK (@SBHSNGL) reported 17 minutes ago
@clogicca @Videotron You attitude is worst . If that is how you define civility we are in big trouble
Scale (@alliareault) reported 19 minutes ago
@MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.
Abcdyuiop (@Abcdyuiop1) reported 20 minutes ago
@Videotron What about us? When will we.get ours??? Ndg.. nobody has come to fix the broken wire here