Vidéotron outages and service status in Castle Gardens, Quebec
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Full Outage Map
- Vidéotron generated 2 outage signals in the last 24 hours around Castle Gardens, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 17, 5:15 PM EDT.
- Internet (76%)
- Total Blackout (14%)
- Wi-fi (10%)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Castle Gardens, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Castle Gardens, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Castle Gardens, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Saint-Basile-le-Grand, and La Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
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Wi-fi | 12 hours ago |
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Montréal
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Internet | 22 hours ago |
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Montréal
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Internet | 2 days ago |
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Montréal
|
Internet | 2 days ago |
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Montréal
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Internet | 2 days ago |
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Montréal
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Internet | 3 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Vidéotron Issues Reports Near Castle Gardens, Quebec
Latest outage, problems and issue reports in Castle Gardens and nearby locations:
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@Videotron is service down? No Helix, no tv or internet access
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Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, QuebecGreat. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec@videotron no internet here at my home in NDG. Please fix
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Kathy M (@kathym425) reported from Montréal, Quebec@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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jyseerys (@jayseereyes) reported from Montréal, Quebec@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec@Videotron what’s going on with your internet wtf?!?!?
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Ahsan. (@Iqballer69) reported from Montréal, Quebec@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, QuebecI hope Videotron fix my home internet ASAP
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Jaaaaaayyyyy (@zerojay) reported from Montréal, Quebec@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Kathy M (@kathym425) reported from Montréal, Quebec@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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jyseerys (@jayseereyes) reported from Montréal, Quebec@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Will (@Scrip_t3d) reported@Videotron Will you reset bonus monthly/yearly data? It would be unfair to have lost a good percentage of it due to internet being down.
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Scale (@alliareault) reportedIssue can be resolved in my favor. I'm pretty sure @MarkJCarney wants Canadian gobal 15 min city Agora/ Villa to succeed. I know for a fact it's not. I'm NOT the problem. Videotron not following plan they're supposed to & Centurion too ignorant. Centurion/employees need to be OUT
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Linda Moll (@LindaMoll22169) reported@MartinSLewis Not in the last 6 months but was a Virgin Media customer from when it was Videotron, then Mercury, etc so about 28 years. Last few years had constant problems in renting films whereby it would play for 30 mins if I was incredibly lucky then freeze so stopped renting films.
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Toth (@FakeNews10164) reportedI am the attraction of my neighbor who prostitutes me through the Irish mafia network! The statuette simply signaled the direction of the ***** @Videotron @tvanouvelles
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Detlef (@Detlef) reported@Videotron Hey @Videotron, April 11th and still no Helix service. What's up? Give me some news.
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François (@F__Peladeau) reportedMy internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell
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James Somaeck (@somaeck) reportedI reached out to @Videotron today to inquire into contractual penalties for ending the services I have with them. I have no qualms with the product - it has been pretty good. #eSim and unified billing though are not available. A thread on what went down... 1/9
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Ray (@RayRay001122) reported@IamMTL4 @Videotron thinking the same .... we did not even had power outage near my sector .... thats unbelivable
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Mark C (@markc1061) reported@Videotron Ottawa wireless data still not working.
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Alex Poulopoulos (@AlexPoulopoulo1) reported@Videotron Still have no land-line service. Since Wednesday. Can't even call 911. Older people have traditional landlines . *** can electricity be back and videotron not. Same towers and poles !!!!!