Vidéotron outages and service status in Castle Gardens, Quebec
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Full Outage Map
- Vidéotron generated 0 outage signals in the last 24 hours around Castle Gardens, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 25, 3:18 PM EDT.
- Internet (80%)
- Wi-fi (13%)
- TV (7%)
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Castle Gardens, Quebec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Castle Gardens, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Castle Gardens, Quebec
The most recent Vidéotron outage reports came from the following cities: Montréal, Longueuil, Saint-Basile-le-Grand, and La Prairie.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal
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Internet | 1 day ago |
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Montréal
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Internet | 1 day ago |
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Montréal
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TV | 8 days ago |
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Montréal
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Wi-fi | 9 days ago |
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Montréal
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Internet | 9 days ago |
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Montréal
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Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Vidéotron Issues Reports Near Castle Gardens, Quebec
Latest outage, problems and issue reports in Castle Gardens and nearby locations:
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Sean Lloyd (@SeanLloyd93) reported from Montréal, Quebec@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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M▼RKDIEZ (@markdiez514) reported from Montréal, Quebec@Videotron what’s going on with your internet wtf?!?!?
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ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, QuebecWthhh @Videotron why is my txting not working 😡😡
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Quebec@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, QuebecI switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, QuebecI hope Videotron fix my home internet ASAP
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Beth W (@bunnyette) reported from Montréal, Quebec@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Quebec@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Amanda (@wild_one1998) reported from Montréal, Quebec@Videotron Both cable boxes in the house went down last night, and are still down now
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Cee (@CeeFor) reported from Montréal, Quebec@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Quebec@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Quebec@videotron no internet here at my home in NDG. Please fix
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sbg4evr (@sbg4evr) reported from Montréal, Quebec@Videotron is service down? No Helix, no tv or internet access
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David MacIntyre (@dave_mac609) reported from Montréal, Quebec@Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Crab Navi 🦀 (@ChickenPoutine) reported*Some people would say I never had 18/18 because I don't have the Videotron Centre.
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Tina (@curious6720) reportedNo internet #videotron Down since 7:00 p.m.
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Winter (it/that) 🇸🇰🇨🇦 (@WinterBourneTO) reported@FreedomMobile @Videotron @Quebecor All im doing is trying to make you a better company but you seem to not give a **** about that and that fact is incredibly demoralizing when I care more about you than you do. I **** you not.
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DownHooligan (@DownHooligan) reported@mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.
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Samuel Miller (@Hephaestus7) reported@Videotron URGENT ! The CNBC World feed is routed to the CNBC feed. Can you fix this pls. That's 2 days in a row and a common occurrence tbh. CNBC World is of no value to me. I want channel 106 with Squawk Box, a stock market ticker and economic data.
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François Caron 🇨🇦 (@Milnoc) reported@fanCRTCProfling Nope. One important aspect of Videotron is that the service is reliable and the billing's accurate. I never have to fight with them.
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ScorpioSymbol (@IvanMakesGames) reportedThe absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
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Alex Poulopoulos (@AlexPoulopoulo1) reported@Videotron Still have no land-line service. Since Wednesday. Can't even call 911. Older people have traditional landlines . *** can electricity be back and videotron not. Same towers and poles !!!!!
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Fluxtrot (@fluxtrot) reported@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.
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John Meloche (@johnmeloche) reported@Videotron you guys having issues?