Vidéotron outages and service status in Castle Gardens, Quebec

Problems in the last 24 hours in Castle Gardens, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Castle Gardens, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Gardens, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	Internet	7 hours ago
Montréal	Internet	8 hours ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Castle Gardens, Quebec

Latest outage, problems and issue reports in Castle Gardens and nearby locations:

• 
  Dan Carnelly (@dancarnelly) reported 3 minutes ago from Montréal, Quebec

  So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

• 
  Elephant Stone (@ElephantStoneHQ) reported 9 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  DARRELL (@darealityy) reported 14 minutes ago from Brossard, Quebec

  @NobuBergy @Videotron Damn times are hard out here!

• 
  Issa Sissoko (@IssaCheckmate) reported 14 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Beth W (@bunnyette) reported 17 minutes ago from Montréal, Quebec

  @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

• 
  Richard E Flanagan (@phosfiend) reported 21 minutes ago from Montréal, Quebec

  @Videotron internet seems to be down for folks in Hudson/St lazare

• 
  ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported 23 minutes ago from Montréal, Quebec

  Wthhh @Videotron why is my txting not working 😡😡

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 26 minutes ago from Montréal, Quebec

  Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

• 
  jyseerys (@jayseereyes) reported 28 minutes ago from Montréal, Quebec

  @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

• 
  Droussy 🎙🔥 (@DroussyBabe) reported 33 minutes ago from Montréal, Quebec

  Fix this **** Now !! @Videotron #enjeuxmajeurs

• 
  Felipe PJ (@fjvost) reported 37 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 38 minutes ago from Montréal, Quebec

  @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 39 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  jyseerys (@jayseereyes) reported 41 minutes ago from Montréal, Quebec

  @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

• 
  Elephant Stone (@ElephantStoneHQ) reported 44 minutes ago from Montréal, Quebec

  @MikeSidel @Videotron Sucks

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 44 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  Beth W (@bunnyette) reported 48 minutes ago from Montréal, Quebec

  @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

• 
  Amanda (@wild_one1998) reported 50 minutes ago from Montréal, Quebec

  @Videotron Both cable boxes in the house went down last night, and are still down now

• 
  Issa Sissoko (@IssaCheckmate) reported 52 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Kathy M (@kathym425) reported 54 minutes ago from Montréal, Quebec

  @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 4 minutes ago

  Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.

• 
  Hey it's MÏÇH€£€ (@miremi) reported 5 minutes ago

  I find it weird that people always post to an artists account "memories" of concerts from their nosebleed seats? Also, they are always of the "videotron" or whatever it's called and never at the ant-like figure on the stage. If you don't have "camera seats" take a hard pass.

• 
  Max (@MightyMax44) reported 6 minutes ago

  So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?

• 
  Matt Ess (@cdnpoliticojnky) reported 7 minutes ago

  @JaredDapena Not sure if they’re out east, but I switched to videotron years ago. With their bring your own device rate it’s much cheaper and way better service than all the big 3

• 
  BeegJJ (@BeegJj) reported 9 minutes ago

  Many years ago my bro worked in the technical service for what's now videotron It was awful! One guy called to yell that his cable was out. My bro told him to go to his TV. He said he wasn't home. 🤔 So why did he call? Because a friend nearby had his cable out! Nuts!

• 
  𝖊𝖒𝖔 𝖒𝖆𝖙𝖙 (@mattCH_) reported 14 minutes ago

  Two straight days @Videotron internet is down. Clown service.

• 
  John Meloche (@johnmeloche) reported 14 minutes ago

  @Videotron you guys having issues?

• 
  Kamelia (@money_pulasi) reported 17 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  Amelie Leah (@melievisuals) reported 17 minutes ago

  @GagnSbastien I live in Montreal.. called Vidéotron and they have an outage in my area. Could take 3-4hrs to repair.. it wasn't even declared before I called 😫

• 
  Commissioner Miner (@fanCRTCProfling) reported 19 minutes ago

  @BigBadJuan They want to charge for a service that was not &could not be delivered. There are still no reports from: -Videotron -Rogers -Freedom -Flanker brands -Resellers/wholesalers (Storm Internet aside)