Vidéotron outages and service status in Castle Gardens, Quebec

Problems in the last 24 hours in Castle Gardens, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Castle Gardens, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Castle Gardens, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal, and Longueuil.

City	Problem Type	Report Time
Montréal	Internet	6 hours ago
Montréal	Wi-fi	1 day ago
Montréal	Internet	1 day ago
Montréal	Internet	1 day ago
Montréal	Internet	2 days ago
Montréal	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Vidéotron Issues Reports Near Castle Gardens, Quebec

Latest outage, problems and issue reports in Castle Gardens and nearby locations:

• 
  Jaaaaaayyyyy (@zerojay) reported 1 minute ago from Montréal, Quebec

  Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

• 
  Issa Sissoko (@IssaCheckmate) reported 3 minutes ago from Montréal, Quebec

  @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

• 
  Issa Sissoko (@IssaCheckmate) reported 4 minutes ago from Montréal, Quebec

  @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

• 
  Issa Sissoko (@IssaCheckmate) reported 10 minutes ago from Montréal, Quebec

  I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

• 
  sbg4evr (@sbg4evr) reported 14 minutes ago from Montréal, Quebec

  @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

• 
  Issa Sissoko (@IssaCheckmate) reported 15 minutes ago from Montréal, Quebec

  @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

• 
  Nick Chrysanthakopoulos (@NickChrysantha1) reported 16 minutes ago from Montréal, Quebec

  @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

• 
  Jaaaaaayyyyy (@zerojay) reported 28 minutes ago from Montréal, Quebec

  2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

• 
  khai (@sumtimw0ng) reported 29 minutes ago from Montréal, Quebec

  Hm, Videotron Internet is unstable tonight...

• 
  Kristian Gravenor (@CoolopolisMTL) reported 34 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Bitten Pnpple 🍍 (@EL_Loso) reported 36 minutes ago from Longueuil, Quebec

  I hope Videotron fix my home internet ASAP

• 
  martin lutteral 🇨🇦 (@mlutteral) reported 41 minutes ago from Montréal, Quebec

  @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

• 
  Khai. 💉💉 💉 😷 (@sumtimw0ng) reported 46 minutes ago from Montréal, Quebec

  Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

• 
  Ahsan. (@Iqballer69) reported 46 minutes ago from Montréal, Quebec

  @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

• 
  m@rie (@mtn_carnet) reported 48 minutes ago from Montréal, Quebec

  @Videotron Service internet.

• 
  sbg4evr (@sbg4evr) reported 48 minutes ago from Montréal, Quebec

  @Videotron is service down? No Helix, no tv or internet access

• 
  M▼RKDIEZ (@markdiez514) reported 50 minutes ago from Montréal, Quebec

  @Videotron what’s going on with your internet wtf?!?!?

• 
  Elephant Stone (@ElephantStoneHQ) reported 58 minutes ago from Montréal, Quebec

  Anyone else having @Videotron internet issues?

• 
  Felipe PJ (@fjvost) reported 59 minutes ago from Montréal, Quebec

  Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

• 
  David MacIntyre (@dave_mac609) reported 60 minutes ago from Montréal, Quebec

  @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emanuel Farias (@emanuel_farias9) reported 2 minutes ago

  @eltseak They will understand it better, when I cancel my Vidéotron and any other subscription with PKP companies. I encourage others to follow the same way.

• 
  LarryFisherman (@LarryFishermang) reported 9 minutes ago

  @Bell, you really need to start offering better internet packages if you want me as a customer. 5mb download and 680kb upload for 60$ a month is crazy, I'll stay with videotron

• 
  Max (@MightyMax44) reported 10 minutes ago

  So I have RDS on my tv with videotron. But when I try to log in the webdiffusion with my RDS account it says I need to pay for rds? What ********?

• 
  Indonesian Philosopher (@nusantaran_chud) reported 15 minutes ago

  Holy **** i just ruined a government videotron setting during a ******* important moment and i can't fix it 😭

• 
  Amelie Leah (@melievisuals) reported 17 minutes ago

  Anyone else with Videotron/Helix having issues?

• 
  Matt Ess (@cdnpoliticojnky) reported 18 minutes ago

  @JaredDapena Not sure if they’re out east, but I switched to videotron years ago. With their bring your own device rate it’s much cheaper and way better service than all the big 3

• 
  henry 🚗🛻🏎️ (@Car_Silhouettes) reported 19 minutes ago

  @harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec

• 
  Emmanuel (@GlitchTechFan) reported 25 minutes ago

  Oh haha really funny @Videotron, now fix your services. The fact this has been going on since this morning, and it's yet to be fixed? And services are expected to come back at 11 PM? And this is WHY I do not want Helix TV!

• 
  🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 29 minutes ago

  @jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks

• 
  François (@F__Peladeau) reported 29 minutes ago

  My internet provider is pissing me off. Tomorrow is D day. Either they fix it permanently or I switch to Bell. @Videotron @Bell