Vidéotron Outage in Montréal, Québec

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

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Vidéotron problems in the last 24 hours in Montréal, Québec

Vidéotron Outage Chart in Montréal, Québec 09/21/2020 23:50

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.61% Internet
  • E-mail 11.11% E-mail
  • Wi-fi 6.94% Wi-fi
  • Total Blackout 2.78% Total Blackout
  • TV 2.78% TV
  • Phone 2.78% Phone

Vidéotron Outage Map Near Montréal, Québec

The most recent outage reports and issues originated from Montréal, Châteauguay, Laval, Laval, Boisbriand, Longueuil, Pointe-Claire, Dollard-Des Ormeaux, LaSalle and Outremont.

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Vidéotron in Montréal, Québec Comments

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Vidéotron Issues Reports Near Montréal, Québec

Latest outage, problems and issue reports in Montréal and nearby locations:
  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • EL_Loso Bitten Pnpple 🍍 (@EL_Loso) reported from Longueuil, Québec

    I hope Videotron fix my home internet ASAP

  • SummerrWoodss summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Québec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • CeeFor Cee (@CeeFor) reported from Montréal, Québec

    @Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.

  • lagarto_malo lagarto malo 🦎 (@lagarto_malo) reported from Westmount, Québec

    @pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.

  • loveZaa36 ZAZA BADAZZ♒️⭐️🏁 (@loveZaa36) reported from Montréal, Québec

    Wthhh @Videotron why is my txting not working 😡😡

  • katelynvthomas Katelyn Thomas (@katelynvthomas) reported from Westmount, Québec

    I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.

  • jayseereyes jyseerys (@jayseereyes) reported from Montréal, Québec

    @Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.

  • wild_one1998 Amanda (@wild_one1998) reported from Montréal, Québec

    @Videotron Both cable boxes in the house went down last night, and are still down now

  • dave_mac609 David MacIntyre (@dave_mac609) reported from Montréal, Québec

    @Videotron Three times in the last month you have needed to send a technician to my house to fix my internet and TV, and the same issues keep reoccurring. Internet has been AWOL since last night and TV signal weak. This is absolutely unac-*******-ceptable. Disgraceful. Do better.

  • Iqballer69 Ahsan. (@Iqballer69) reported from Montréal, Québec

    @MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:
  • LexOne21 Live🔴 LexOne (@LexOne21) reported

    Sorry about the stream crashing twice due loosing internet connection. @Videotron What is the point to send a tech if nothing change and the network crash again 2 hours after he is gone? #annoyed #CustomerService

  • bramhabs98 I have no clue what to put here anymore. (@bramhabs98) reported

    @SimonTSN690 How about teaching Customer Service agents basic English. I'm looking at you Videotron. Also, the other day , I ordered something online, was giving my CC info and the lady didn't know 0-9 in English. Of course, I THE CUSTOMER, switched to French.

  • Leo_iq7 Abdulah Ramzi (@Leo_iq7) reported

    @Videotron I wonder how could a company like u, their staff insult the costumers by telling them u r thieves with indirect words, & satisfaction department sends a quote & after approving it, they cancel it & charge different amount without informing the costumers!! Part 1!!

  • AllyBrez Ally Bresnahan (@AllyBrez) reported

    @Videotron anyone? already have gone a month without internet due to your slow service, I need assistance with resolving this ASAP

  • AllyBrez Ally Bresnahan (@AllyBrez) reported

    @Videotron I've been trying to get internet for over a month - your chat service doesn't tell me anything other than to call your number, which I've been on hold with for an hour - and you're telling me I can't get internet for another 3 weeks? worst service I've ever had

  • my_in_play My In-Play Bet Alerts (@my_in_play) reported

    @Videotron goddamn worse internet provider ever , a bunch of money for pathetic service , nonstop disconnect and reconnect , can't stabilize while playing online game on a damn PS4 , worthless

  • hfiguiere Hubert Figuière (@hfiguiere) reported

    Another time where @videotron and @HBOCanada can't get their **** together: Lovecraft Country was longer thn advertised, (or late) and therefor was cut. 2020, it's not tech that is the problem, but its management and lack of care for the one that pay them.

  • lenfantbleu1 lenfantbleu (@lenfantbleu1) reported

    @impactmontreal @Videotron I tuned out after the red. You guys gotta fix this.

  • chris_maslenVFX 𝚌𝚑𝚛𝚒𝚜𝙼𝚊𝚜𝚕𝚎𝚗_𝚟𝟶𝟹𝟻.%𝟶𝟺𝚍.𝚎𝚡𝚛🥃 (@chris_maslenVFX) reported

    @Videotron is it normal practice to be called by you on a Sunday from a private number trying to change my service?

  • VancouverOsprey Vancouver Osprey (@VancouverOsprey) reported

    @wesyang it's videotron - that's the problem here