Vidéotron Outage Report in Montréal, Québec
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The latest reports from users having issues in Montréal come from postal codes H3H, H1W, H3L, H1G, H3T, H2G, H1E and H2V.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Montréal, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Montréal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (78%)
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Total Blackout (8%)
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Wi-fi (7%)
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TV (5%)
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E-mail (1%)
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Phone (1%)
Live Outage Map Near Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Brossard, Longueuil, Candiac, Pointe-Claire, Saint-Bruno-de-Montarville and Rosemère.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Montréal, Québec
Latest outage, problems and issue reports in Montréal and nearby locations:
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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lagarto malo 🦎
(@lagarto_malo) reported
from
Westmount, Québec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
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Katelyn Thomas
(@katelynvthomas) reported
from
Westmount, Québec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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TallMatt
(@xTallMatt) reported
bro @Videotron please stop doing me ***** with my Internet connection, fr I've had to buy a long-*** Ethernet cable to plug into the modem two floors up just to be able to stream, and even now I can't rely on THAT for a consistent upload ******* tired of this **** man, oh my god
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sbreame
(@sbreame) reported
Hey @Videotron - Going down memory lane the last few days - Any chance of a screenshot/picture/video of Mordicus from Videoway? There doesn't seem to be a single one anywhere on the internet!
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Josh Pottel
(@JPottel) reported
@Videotron generally offers excellent service and that is why I've hung around as a client for over a decade. The prices have become exorbitant, but that's not the fault of the service folks who take our calls. Today, that script was flipped, and I am beyond disappointed. (3/n)
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Red Dream Studios 🖖🏻
(@RedDreamStudios) reported
@Videotron @_TheIrOnMaN_ This is an absolute baloney excuse. Maintenance of your network shouldn’t be the burden of your customers. Maybe eliminate the HD access fee? Anyone NOT have an HD TV anymore? $4 is excessive when we are already paying $60/month for 30 channels.
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Simuël - BLM✊🏾
(@LehkonenN1Fan) reported
@Emmanuel_THW @jesshabs I had low expectations switching to Videotron, but their customer service is great.
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Axel Schulz
(@axelschule) reported
@Videotron is there something wrong with your login portal? I’m unable to login to my account. I’ve reset my password 3 times and yet to no avail. Do you not accept special characters or something?
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Marcel Beaudoin
(@mudbunny74) reported
Hey, @Steam_Support @Videotron Since last night, I have been unable to connect to the Steam servers. Says it is always offline. I live in Gatineau, Quebec, Canada. Any known issues?
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segacs
(@segacs) reported
@Videotron @CRTCeng Me: The price on the contract says X. You billed me Y. That's $20/month more than X. @Videotron : Yes, we see that. Me: So will you fix it? Videotron: LOL no. We'll just rip you off instead. Because we know nobody will enforce it.
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TheGreatNeos
(@Neopabo2) reported
@Bell Had horrible packet loss with Bell, then I switched to Videotron. I get better speeds, no random price changes, and no packet loss.
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Tara
(@taralynneR) reported
@Videotron Have to say how disappointed I am with the level of customer service from Videotron. I feel that the multiple customer service representatives I have spoken with over the last 2 weeks have not been honest with me about the shipping of the phone I ordered.