Vidéotron Outage Report in Chambly, Montérégie, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Chambly, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Chambly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (73%)
-
Wi-fi (9%)
-
Total Blackout (7%)
-
TV (6%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map Near Chambly, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Castle Gardens, Longueuil, Saint-Bruno-de-Montarville and Brossard.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Castle Gardens |
Internet | |
| Montréal |
Internet | |
| Montréal |
TV | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Chambly, Québec
Latest outage, problems and issue reports in Chambly and nearby locations:
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
-
Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
-
ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
-
Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
-
jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
-
Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
-
Bitten Pnpple 🍍
(@EL_Loso) reported
from
Longueuil, Québec
I hope Videotron fix my home internet ASAP
-
M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
-
Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
Dave Côté
(@Davesdere) reported
@Videotron your DNS is down again?
-
Ubi Frank
(@Ubi_Frank) reported
@Videotron So you can tell me to call customer service & have to repeat my claim for the 16th time? I want direct access to someone who knows what they're talking about and that I can call back without going through the crazy house that is your service center.
-
Logan Foster
(@LoganCDN) reported
WoW raiding got cut short for me last night due to some sort of truly horrible internet brain fart from @Videotron that resulted in 5 sec lag and zero ui response in game. Apologies to my guild and our pugs for losing a tank 3 bosses in SoD normal.
-
Jessica Lavoie
(@MadameDanis) reported
from
Gatineau, Québec
@Videotron Today my family and I were helped by a young lady by JouJou. She went above and beyond as a customer services representative, my daughter started to be fed up of being in her stroller and Joujou took her played with her watched movies on her tablet with her.
-
Robert Pariseau
(@rscorchio) reported
@Videotron I've been having a little trouble with my #Internet access for three straight days. It's #Windows10, and things have worsened by the second. I can't even use my cleaner programs!
-
ＧＲＩＮＤＣＯＲＥ ＧＵＹ
(@aidanposting) reported
@MajestycSapling Damn videotron do better
-
Ru55o Gaming
(@Ru55o2) reported
@SwampyJoe11_SRQ @KatieJStrang NHL got it wrong in Arizona. It was a risk move and didn't pan out. You better believe the Coyotes are going to a much more guaranteed deserving city. I would say KC or Quebec City. Money is on QC city. The videotron arena is spectacular and guaranteed sellout. Poor Yotes fans :(
-
jay
(@cinderleaves) reported
@Videotron Trying to log in to my account to check my internet bill, I get greeted with a "captcha" and whenever I click to complete it I get "Invalid Captcha". I've tried changing my password. I just can't access my account. What's the issue?
-
Robert Pariseau
(@rscorchio) reported
@Videotron More than 48 hours now, my taskbar feels like "chargement en cours." Hell, it doesn't even shut down by itself like it did on Monday. Explain that?
-
Ubi Frank
(@Ubi_Frank) reported
@Videotron Unless you can help me with that, I'm through.