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Vidéotron

Vidéotron Outage Report in Gibsons, Sunshine Coast Regional District, British Columbia

Why is my Vidéotron service not working?

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Gibsons, British Columbia

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Gibsons, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • GSGFlash
    GSG Flash (@GSGFlash) reported

    @Videotron Hi, my wife and I are flying out of the country today but we're not able to turn on our daily traveler pass, the option is grayed out even after scrolling through the terms and conditions. Could you please help get it activated for both of us?

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    .@Bell_Policy, You & @TELUS better appeal the fixed & crooked ISED-Videotron spectrum auction court decision, maybe put less greed into your submissions and not blow it as bad as you did this time around. #CRTC Requirements to play for some, but not for others.

  • neo_musicstream
    Realityescaped (@neo_musicstream) reported

    @Videotron fix your garbage internet. You literally serve in only 1 province and still can't provide a stable connection...

  • jblake_NSQC
    Joy Blake (@jblake_NSQC) reported

    Argh! Videotron Helix. Trying to modify my plan. Page keeps shutting down. No number to call. #VideotronHelix @Videotron

  • kakurady
    Kakurady (@kakurady) reported

    Need to get Internet service for a new home in Kanata North... any options beside Rogers and Bell? I tried TekSavvy and Videotron but their websites both say they don't provide service there.

  • Wabbit_Detector
    Mr. Noodles (@Wabbit_Detector) reported

    @grantmccagg I guess you don't get helix from videotron. Never a problem Bell fixes you for a few months then play with your upload do there is always a problem 2 3 times a year

  • FaouziMoueffek
    Faouzi Moueffek (@FaouziMoueffek) reported

    @DiRobertis @Videotron Same for me. Not working

  • clogicca
    Steven (@clogicca) reported

    @Videotron @VideotronDiv wtf man, My dvr just rebooted for a stupid update while stuff was being recorded! that's just dumb 🤬

  • fmichlick
    Frank Michlick (@fmichlick) reported

    . #advertising #fail @Videotron is sending me an "exclusive" offer in the Mail for 60 Mbps Internet via their Helix program. We've got 400 Mbps with them currently.

  • nellyHXO
    Nil (@nellyHXO) reported

    @TELUSsupport is the worst phone company ever. Do not become their client. I’ve dealt with bell, Rogers, Fido, Videotron and this company is by far the worse company I’ve ever dealt with.